Summary

At Diabetes UK it's our mission to tackle diabetes, day in and day out, until it can do no harm. We want to continue to improve the quality and standards of diabetes care in Northern Ireland, so people get the care they need to live well and for longer.

As Healthcare Engagement Manager, you will have a genuine passion for, and substantial experience in, championing services and supporting healthcare professionals. Working closely with the National Director, you will play a vital role in developing relationships in the Health Service and focusing on delivery of outcomes with the Diabetes Network for NI to support improvements in diabetes care.

The Healthcare Engagement Manager will be responsible for improving the lives of people with diabetes with particular emphasis on promoting improvements in diabetes prevention and care through engagement and collaboration with HCPs across NI and working closely with the National Director.

Interviews: 8th October 2021

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As Healthcare Engagement Manager within the Diabetes UK NI team, you will play a significant role in supporting improvements in diabetes care in line with Diabetes UK's outcomes-led strategy and the Diabetes Strategic Framework. You will work in partnership with local healthcare professionals, and the Diabetes Network for NI, to bring about improvements in the prevention of diabetes and in the delivery of care. This will be influenced by the relationships you build with the local diabetes community, sharing their lived experience of this relentless condition, to better support their healthcare journey. You will be enthusiastic and resourceful in supporting people to live well with diabetes, developing and delivering activities in support of the charity's priorities. Flexibility in working some evenings and weekends will be required.

Ideal Candidate

As Healthcare Engagement Manager for Northern Ireland, you will be confident in developing and maintaining excellent relationships and networking with a range of experts. You will be skilled in gathering and analysing insights from a range of sources and identifying core issues, trends, and pressures, and you will thrive on identifying or creating solutions and support.

As Healthcare Engagement Manager you will be passionate about facilitating, enabling, and encouraging the involvement of people with diabetes in our work, from a broad range of age groups, ethnicities, communities, and backgrounds, and you will understand the complexities around this. You will feel comfortable with being challenged and challenging others. For this role, excellent organisation and communication skills are vital as are the ability to work as part of a team and to work independently.

Visitor Experience Area Consultant (Marketing)
Reference: AUG20216448
Location: Flexible
Salary: £27,574.00 - £30,590.00 Per Annum
Benefits: Pension, Life Assurance, Annual Leave

This role will cover: Wales and the Central region or Southern England and Northern Ireland

We showcase nature and people thriving together where nature lives….

To achieve a world where all people are living harmoniously alongside nature; the RSPB must broaden its appeal and enable more diverse people to act for nature.

We inspire everyone to thrive harmoniously alongside the natural world by offering inclusive, memorable, and emotive, nature-based experiences, enhancing the lives of our visitors, wildlife, and special places we protect.

Our Nature Reserves are windows into the wildlife and habitats we are fighting to protect. They showcase the wonderful conservation work we’re delivering, and should inspire, enable, and empower everyone to play their part in the fight against the nature and climate emergency.

We are looking for someone who will provide leadership in visitor experience and marketing, ensuring a world class experience across RSPB nature reserves for everyone.

We are creating a new strategy for positioning our reserves as fantastic days out in nature. We are looking for someone with expertise across visitor experience as well as knowledge and experience of marketing destinations and targeting audiences with the right offer. We would welcome applications from the tourism, visitor attraction and heritage sectors to spearhead this new approach to planning and marketing experiences across our nature reserves.

You will:

• Set the expected standards on reserves for visitor experience providing direction to underpin a high-quality visitor offer and a consistent experience across our nature reserves – focusing on profitability, exemplary customer service and infrastructure; ensuring reserves are front and centre of RSPB brand.
• Drive the implementation of the visitor experience strategy across allocated geographical areas and work collaboratively with nature reserve teams to support them in achieving their ambitions. This role will work closely with country and central teams.
• Be a creative individual to create a step change in marketing our nature reserves. We are looking for someone who can inspire and drive visitation to our reserves working closely with country and central teams. You will have lots of ideas in how we use the incredible stories our reserves have to tell in showcasing our reserves as amazing places to visit. This is an exciting opportunity to help position our nature reserves as visitor attractions in the heart of nature.
• Provide consultancy support to RSPB nature reserves in shaping the visitor experience and deliver strategy across teams.
• Be a leader, working collaboratively across UK countries and departments, with a broad skillset who will support nature reserve teams across the UK in achieving their ambitions.

What we want to see:

• Expertise in visitor experience/operations/engagement and marketing to position RSPB nature reserves as world class visitor destinations, following our vision of being the UK’s leading choice for nature experiences.
• Using your expertise and your excellent interpersonal and organisational skills, you are able to produce effective guidance, support and toolkits for reserves in their planning as well as leading on national initiatives, working with external partners and tourism agencies.
• Our ideal candidate will have a great understanding of visitor attractions or public engagement and how to market sites creatively whilst also having excellent commercial knowledge. We are looking for someone with a broad skillset who is willing to drive visitor experience growth to ensure success across our visitor operations.

What you can expect:

• A supportive, dynamic, and high-performing team of talented individuals around you, who want to make the world a better place than we found it.
• The chance to lead and get involved with exciting new plans to support our nature reserves in a step change in how we drive visits, create amazing experiences connecting people to nature and making a real difference in ensuring the protection of our incredible places for wildlife and people.
• Access to excellent learning and development opportunities and employee benefits package.
• Opportunities to travel across all four countries of the United Kingdom and get closer to our amazing wildlife, all while you play your part in safeguarding its future.
• No two days are the same! We are looking for someone who is flexible and willing to travel. Some days you will be based at home or in the office, others you will be visiting some of the most beautiful places in the UK.

This is a permanent contract working 37.5 hours per week

Closing date: 23:59, 06 September 2021

Interested?

If you would like to find out more please click the 'Apply' button. You will be directed to our website where you can complete your application for this position.

This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.

Our mission at CTA is to champion, connect, support and grow a thriving community transport movement across all parts of the UK. Community transport operators have a great story to tell and it is CTA’s job as their national membership body to help them tell it and to support them to develop excellent services that can transform lives and communities.

Our work here in Northern Ireland is integral to this. We have around 85 members and many other stakeholders across Northern Ireland that all provide accessible and inclusive transport solutions in their community. We work closely with, and receive funding from, the Northern Ireland Executive to develop and deliver important work with communities across Northern Ireland. 

We are excited to be recruiting for our new Director for Northern Ireland. With its own political institutions and public/community transport being regulated and organised differently from the rest of the UK, we need an inspirational leader on the ground supporting the success and sustainability of community transport here.

Although we notionally have a Belfast base we’re open to applications from people living anywhere in Northern Ireland, so long as you don’t mind the occasional visit to Belfast and are willing to travel to the communities in which are members are based. The new Director will help us to be influential and lead a clear policy agenda that advances the outcomes of, and support for, community transport, and that serves our members and their communities well. If you like the sound of this challenge and have the qualities and potential to rise to it, then we’d love to hear from you.

For more information about the role and how to apply visit our website and download our information pack.