Operation manager jobs in Milton keynes
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director
About the Schools Consent Project
The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.
Account Management
• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.
Desirable Criteria
• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Founder
About the Schools Consent Project
The Schools Consent Project is a charity that sends lawyers into schools to teach 11–18-year-olds aboutconsent and key sexual offences. Education is prevention: by introducing consent-literacy in classrooms, youngpeople grow up making more informed, ethical decisions and are less likely to experience – or perpetrate –sexual violence in later life.
As we continue to scale, we are seeking an ambitious and proactive Fundraising & Partnerships Manager to helpsecure the resources and relationships that will enable us to reach more young people across the UK.
Role Summary
Reporting to the Founder, the Fundraising & Partnerships Manager will lead the charity’s fundraising andpartnership development activity across a range of income streams, including trusts and foundations, corporate partnerships, major donors and individual giving.
This is a hands-on role with significant autonomy. As the charity’s sole designated fundraising professional, youwill work closely with the Founder, who remains actively involved in fundraising, strategic relationships andexternal engagement.
Key Responsibilities
Fundraising & Income Generation
•Work with the Founder to develop and deliver the charity’s fundraising strategy.
•Build and manage a pipeline of funding opportunities across trusts, foundations, companies and individual supporters.
•Monitor fundraising performance and report on progress against targets.
Trusts & Foundations
•Research and target prospective funders.
•Prepare high-quality funding applications and reports.
•Manage funder relationships.
Corporate Partnerships
•Help manage our relationships with existing corporate partners.
•Identify and develop relationships with new corporate partners.
•Help plan and run corporate partnership touchpoints throughout the year.
Individual Giving & Major Donors
•Support the cultivation and stewardship of individual donors.
•Help plan and run donor touchpoints throughout the year.
Partnerships & External Relations
•Build relationships with brands and organisations aligned with the charity’s mission.
•Represent the charity at meetings, events and networking opportunities.
Fundraising Operations
•Maintain accurate fundraising records and data.
•Ensure compliance with fundraising regulations and best practice.
•Draft fundraising materials, impact reports and donor communications.
•Support the Founder and Director in reporting on fundraising to the Board.
Person Specification
Essential
•Experience of successful fundraising within the charity sector.
•A track record of securing income through multiple fundraising streams.
•Excellent written communication and proposal-writing skills.
•Strong relationship-building skills.
•Ability to work independently and manage multiple priorities.
•Strong organisational skills and attention to detail.
•Commitment to the mission and values of the Schools Consent Project.
Desirable
•Experience working within a small charity.
•Familiarity with fundraising CRM systems
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Corporate Partnerships Manager to join our small team at a critical growth point. We’re looking for someone to build and deliver on our Corporate Partnerships Strategy and lay the groundwork for long term, sustainable corporate income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in corporate partnerships. We’re looking for someone with strong account management and new business skills who can take our fledgling portfolio of corporate supporters and transform it into formal, long-term partnerships generating at least c.£400K by the end of the first 3 years.
You will have a demonstrable track record of securing and account managing five-six figure partnerships. You will have the ability to create propositions in collaboration with programmatic colleagues, and the confidence to pitch a compelling case for support to a range of senior corporate audiences. You will also have excellent communication skills both (written and verbal) and a keen eye for connecting a company’s objectives to the right opportunity at MRF. You will also have the commercial awareness to build partnerships that create genuine, shared value.
This is a partnerships role as much as a fundraising one. Alongside income, you will develop a suite of impactful corporate engagement opportunities and maximise the pro bono, skills and influence that the right partners can bring to our mission.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service.
• Annual leave buyback scheme, with the option to purchase up to 5 additional days.
• Employee pension scheme.
• £500 employee wellbeing budget.
We welcome applications from diverse range of applicants and actively welcome flexible working requests. Any requests would be on the understanding that this is a full-time position.
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role. Your application will be scored against these criteria.
Application closing date: Monday 14 September 2026 at 09.00.
There will be an initial interview held online during the week of 21 September 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Please ensure CV and Cover letters are no more than 2 x A4 sides each.
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £38,000–£40,000 per annum
Location: Remote, with occasional UK travel. The line manager is based in Lancashire.
Contract: Permanent
Working pattern: Full-time preferred, flexible working considered
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
What is The Multibank?
The Multibank is a clothes, bedding, baby, hygiene, toys and furniture bank all rolled into one.
Our idea is simple: businesses have surplus products that people need, while local charities and community organisations know the families who need them. The Multibank connects the two — getting essential products to people experiencing poverty, free at the point of delivery and with dignity at every step.
We were founded on the belief that businesses can help solve a social problem while addressing a business challenge. We take perfectly good products that businesses can no longer sell and put them to good use, helping alleviate some of the everyday challenges faced by families across the UK, while keeping products in use and contributing to a more sustainable economy.
While surplus is at the heart of our model, we also welcome product donations and use at-cost purchasing where needed to ensure we can provide the right products to meet demand.
We are a growing national charity, with an expanding network of Multibanks and an increasingly diverse group of business partners. As we grow, we're developing the supply partnerships, systems and processes needed to get more of the right products to more people.
What is the role and its impact?
We're looking for an experienced Supply & Partnerships Manager to take ownership of the day-to-day supply function at The Multibank.
You'll make sure products move efficiently from our supply partners through the Multibank network, while building strong relationships with suppliers and regional Multibanks and continually improving how we manage supply.
This is a hands-on role with significant responsibility. You'll manage the detail of stock offers, allocations and logistics, while also understanding the bigger picture and identifying opportunities to improve our systems, processes and supply base.
You'll work closely with the Director of Supply & Partnerships, taking ownership of operational supply and creating capacity for the Director to focus on strategic supply growth, senior partnerships and supporting the development of the wider Multibank network.
It's an opportunity to play a key role in helping The Multibank scale — ensuring we have the products, partnerships and systems needed to meet growing demand.
What you'll be working on
Supply operations
- You'll own the day-to-day movement of products from initial offer through to allocation and delivery.
- You'll act as the main operational contact for supply partners, providing a responsive and straightforward service.
- You'll coordinate product offers, allocations and deliveries across the Multibank network.
- You'll manage and triage the partnerships inbox, ensuring enquiries are responded to promptly.
- You'll work with Palletline and other logistics partners to coordinate the movement of products.
- You'll track stock movements and proactively identify and resolve issues.
Supply partnerships
- You'll build and maintain strong relationships with existing supply partners.
- You'll identify opportunities to increase the volume and range of support from existing partners.
- You'll prepare tailored partner updates and reports.
- You'll work with the Director of Supply & Partnerships on strategic partner relationships and new opportunities.
Supply development and insight
- You'll develop a strong understanding of product demand across the Multibank network.
- You'll identify gaps and opportunities across supply and demand.
- You'll support the development of new sources of surplus, donations and low-cost purchasing.
- You'll use data and insight to inform supply decisions and help us build a more diverse and resilient supply base.
Systems and improvement
- You'll own and improve the systems and processes used to manage supply.
- You'll identify operational bottlenecks and develop practical solutions.
- You'll improve visibility of supply, demand, allocations and stock movements.
- You'll lead or contribute to projects that enable the supply function to scale.
This job is for you if…
- You have experience in supply, operations, partnerships, account management or a similar role.
- You're comfortable managing multiple relationships, priorities and processes simultaneously.
- You're highly organised, with strong attention to detail.
- You have strong written and verbal communication skills.
- You're confident building trusted relationships with corporate partners and internal stakeholders.
- You're proactive, solutions-focused and comfortable taking ownership.
- You're able to work independently and make decisions with limited day-to-day direction.
- You're confident working with data and using insight to inform decisions.
- You're comfortable working in a fast-paced or growing organisation where priorities and processes can evolve.
- You care about The Multibank's mission and the difference our work makes.
Experience of logistics, surplus redistribution, donations or working within the charity/social impact sector would be advantageous, but you don't need to come from a traditional logistics background. We're interested in transferable experience and people who can demonstrate strong organisation, relationship management, problem-solving and attention to detail.
A growing charity
The Multibank is a relatively young charity that has grown quickly, with an entrepreneurial and ambitious culture. We are now at an exciting stage of development, building our team and putting the structures, policies and processes in place to support our next phase of growth. Many of these are still in their infancy, which means there is plenty of opportunity to shape how we work. To be successful in this role, you'll need to be comfortable with some ambiguity, enjoy finding practical solutions and be excited by the opportunity to help build the systems and processes of a growing charity.
Why join The Multibank?
This is an exciting time to join The Multibank. We're growing our national network and developing the supply model needed to support that growth.
You'll have the opportunity to shape how we manage supply at scale, strengthen relationships with businesses and help build access to the right products for the communities we support.
You'll also have significant autonomy and the opportunity to make a tangible difference in a small, ambitious and rapidly growing charity.
How to apply
Alongside your CV, please provide a short covering statement addressing the following:
- What attracts you to The Multibank and this opportunity?
- Organisation and coordination: Tell us about a time when you have had to manage multiple moving parts or competing priorities to get something delivered.
- Relationships: Tell us about your experience building and managing relationships with customers, suppliers, partners or other stakeholders.
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
Additional details
We believe in flexibility and trust. We’re happy to work with the successful candidate to find a working pattern that works for both them and the organisation. This could include flexibility around when hours are worked, alongside the option to consider a slightly reduced-hours arrangement for the right candidate.
We're a small and growing team, so there will be times when collaboration and availability are important, but we focus on outcomes rather than being prescriptive about when or where work is done.
We also recognise that people don't always meet every requirement listed in a job description. If you're excited about the role and can demonstrate strong organisational, relationship-building and problem-solving skills, we'd encourage you to apply even if your experience doesn't exactly match everything we've described. The role involves occasional UK travel, including to meet supply partners, Multibanks and colleagues.
The Director of Supply & Partnerships is based in the North West, and the ability to travel to Preston / Manchester on occasion is advantageous, particularly during the induction period.
The client requests no contact from agencies or media sales.
The Isles of Scilly Wildlife Trust is seeking an experienced finance professional to lead its financial management and oversee the organisation's operational functions. This is a senior leadership role supporting the Trust's continued growth, financial resilience, and conservation mission. The position can be based remotely, with travel to the Isles of Scilly as needed.
What Makes This Role Unique
- Opportunity to join the senior leadership team of a respected conservation charity.
- Flexible full-time or part-time arrangement.
- Remote working (with some travel to the Isles of Scilly as required) will be considered.
- Broad influence across finance, operations, governance and organisational development.
- Chance to contribute to nationally significant conservation projects, including the Isles of Scilly Seabird Recovery Project.
Our Ideal Candidate
The successful candidate will be:
- A qualified (or nearly qualified) accountant.
- Collaborative and approachable.
- Highly organised with strong attention to detail.
- Comfortable working strategically while also managing day-to-day financial
- operations.
- Passionate about conservation and supporting the Trust's mission.
- Motivated to help a growing charity strengthen its systems and long-term
- sustainability.
Overall, this is a senior finance leadership role with significant operational responsibilities, suited to someone who enjoys combining strong financial stewardship with organisational improvement in a mission-driven charity.
For the full list of key responsibilities please see the job description.
CVs will not be accepted, please visit IoSWT website to download the application form
About Us
Our mission is to keep Scilly special – to protect the islands’ unique heritage, particularly its native wildlife, ensuring that this heritage can be enjoyed by all.
We look after around half of the Isles of Scilly, making sure that Scilly stays special. We help wildlife thrive and provide opportunities for us all to enjoy nature.
If you have any questions, or would like to talk about this role, please find our contact details in the job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £40,000 per annum
Reporting to: Chief Operating Officer
Start Date: September 2026
About The Skill Mill
The Skill Mill is a social enterprise that provides employment opportunities for young people with criminal convictions. Through paid work in environmental projects, horticulture and grounds maintenance, we help young people develop skills, confidence and positive futures while creating benefits for local communities and the environment.
Our programmes bring together Supervisors, Youth Justice Services, employers, Pathways Advisors and local partners to support young people into sustainable education, training and employment.
The Role
This is an opportunity to help shape and strengthen the delivery of The Skill Mill across the South.
As Regional Operations Manager, you will ensure young people receive a high-quality and consistent experience throughout their time with The Skill Mill. Working closely with Supervisors, Youth Justice Services, Pathways Advisors and the Commercial Sales Manager, you will oversee day-to-day operations, support programme delivery and ensure projects run safely, effectively and to a high standard.
You will play a key role in creating the conditions for young people to succeed by supporting frontline teams, building strong partnerships and ensuring programmes deliver positive outcomes for the young people and communities we serve.
What You'll Do
Support High-Quality Programme Delivery By:
- Managing the day-to-day operation of The Skill Mill programmes across the South.
- Supporting Supervisors to deliver safe, effective and impactful work programmes.
- Monitoring programme activity and resolving operational challenges.
- Ensuring compliance with organisational policies, procedures and health and safety requirements.
- Maintaining high standards of delivery across all sites and projects.
Build Strong Partnerships By:
- Working closely with Youth Justice Services, Pathways Advisors and local partners.
- Supporting collaboration between operational teams and commercial projects.
- Acting as a key point of contact for stakeholders across the region.
- Representing The Skill Mill at partnership meetings and local events.
- Strengthening relationships that create opportunities for young people.
Monitor Performance and Impact By:
- Tracking programme delivery and performance against agreed targets.
- Monitoring progress towards social impact and employment outcomes.
- Preparing reports and updates for the Senior Management Team.
- Supporting the development of systems that measure quality, efficiency and impact.
- Using data and feedback to improve programme performance.
Support and Develop Teams By:
- Providing guidance, support and mentoring to Supervisors.
- Identifying training and development opportunities.
- Promoting a positive, collaborative and accountable culture.
- Supporting teams to deliver the best possible outcomes for young people.
What We're Looking For
We're looking for someone who can bring people together, support high-quality delivery and help create opportunities for young people to thrive.
You'll have:
- Experience in operational, service or project management.
- Strong relationship-building and stakeholder management skills.
- Experience coordinating multiple workstreams, teams or projects.
- Excellent organisational and problem-solving skills.
- Knowledge of safeguarding and working with vulnerable or disadvantaged young people.
- Strong IT and reporting skills.
- A commitment to The Skill Mill's mission and values.
Desirable:
- Experience in social enterprises, youth justice, employability or community-based services.
- Experience managing commercial contracts or operational delivery programmes.
- Understanding of outcomes-based commissioning.
- Health and Safety qualification or relevant practical experience.
What We Offer
- The opportunity to help shape services that improve outcomes for young people.
- A supportive and committed leadership team.
- Flexible working arrangements.
- Training and professional development opportunities.
- The chance to contribute to a growing social enterprise with a proven track record of creating social and environmental impact.
Why Join The Skill Mill?
Every day, you'll help ensure young people have access to meaningful employment, skills development and progression opportunities. By supporting the teams that work directly with young people, you'll play an important role in helping them build brighter futures while creating positive change in local communities.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lead our landmark Engine Shed venue and shape unforgettable experiences at the heart of student life. Bring creativity, commercial drive, and operational excellence to one of Northampton’s most iconic spaces.
Northampton Students’ Union is searching for an exceptional Venue & Commercial Manager to take the reins of The Engine Shed—our beautifully restored Grade II listed railway building and the beating heart of Waterside Campus. This is a rare opportunity to lead a venue that blends historic character with modern capability, delivering vibrant student events, standout commercial functions, and unforgettable experiences for our community.
By day, The Engine Shed is a welcoming social hub where students meet, collaborate, and create memories. By night—and throughout the year—it transforms into a distinctive destination for live events, corporate functions, weddings, conferences, and community celebrations. We’re looking for someone who can harness this potential, driving both operational excellence and commercial growth while championing inclusivity, sustainability, and outstanding service.
As Venue & Commercial Manager, you will lead the operational, creative, and commercial development of the venue. You’ll oversee daily operations across the Bar & Café, conferencing, and events, ensuring every aspect of the venue is safe, compliant, welcoming, and running at peak performance. You’ll line‑manage a diverse team—including the Deputy Venue Manager, Caterer, casual staff, and security—creating a positive, collaborative culture where staff thrive and students feel supported.
You’ll be the driving force behind our events programme, coordinating everything from student socials to corporate conferences and weddings. You’ll work closely with clients to understand their vision, delivering bespoke, high‑quality experiences that set The Engine Shed apart. You’ll also lead on developing new income streams, crafting business plans, and presenting performance reports to the Commercial Strategy Meeting.
Commercial acumen is key. You’ll manage budgets, monitor financial performance, refine pricing strategies, and ensure strong cost control. You’ll also oversee stock management, purchasing, and cash handling, ensuring compliance with SU financial procedures. Your ability to interpret data—tracking conversion metrics from web clicks to confirmed bookings—will help maximise the venue’s commercial potential.
Collaboration is central to this role. You’ll work with the Marketing & Communications team to deliver compelling campaigns, build relationships with local businesses and community partners, and champion The Engine Shed’s sustainability credentials. You’ll also work closely with University Estates, Campus Services, elected officers, and SU leadership to ensure the venue continues to evolve in line with student needs and organisational strategy.
As the designated Premises Supervisor, you’ll ensure full compliance with the Licensing Act 2003, conduct regular risk assessments, and lead staff training on health and safety and emergency protocols.
If you’re an experienced venue operator with creativity, commercial instinct, and a passion for delivering exceptional experiences, we’d love to hear from you. Join us and help shape the next chapter of The Engine Shed—where community, innovation, and unforgettable moments come together.
We are at the heart of student life, ensuring our students have an exceptional university experience.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Special Events Manager (Maternity Cover)
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to create strong relationships with donors, sponsors, volunteers and team memeber?
- Can you think outside the box and develop unique event concepts and fundraising ideas?
- Do you have 3-5 years experience in event planning, fundraising or a related field?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 11th September 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)
The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.
We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.
You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.
You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.
Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.
You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.
Key Relationships:
Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.
External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders.
Key responsibilities:
The Trust Fund and Legacy Development Manager will be responsible for:
Trusts:
- Lead on the development and delivery of a new trust fundraising strategy.
- Identify, research and write compelling applications to meet and / or exceed income targets.
- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.
- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.
- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.
- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.
Legacy Development:
- Create and deliver an effective strategy for gifts in wills and in memory giving.
- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities.
- Ensuring legacy funds are utilised in accordance with the wishes of the donor.
- Managing relationships with donors, families and other stakeholders.
- Recording income and donor support accurately and maintaining databases.
- Handling the responsibilities of the role sensitively and with care and compassion.
- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.
- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.
- Respond to potential enquiries about all types of legacy gifts and gather details about each.
- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.
- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.
- Supporting on the delivery of projects and other charitable activities as and when required.
Essential Criteria:
· Strong verbal and written communication skills with excellent attention to detail.
· Excellent customer/donor care experience with a proven track record of exceptional listening skills.
· Methodical and organised approach to tasks with meticulous attention to detail with the ability to plan and prioritise.
· Experience in supporter acquisition, retention, and the development of supporters.
· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.
· Knowledge and experience of developing and maximising fundraising opportunities.
· Excellent organisational skills and deadline achievement.
· Good interpersonal skills.
· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).
· Ability to research, plan and budget.
· Able to work on own initiative while also as a key team member of the management team.
Desirable Criteria:
• Has worked in the charity sector previously.
• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.
• Has knowledge of agriculture and the rural community
• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.
*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.
Applicants must be based in the UK.
The client requests no contact from agencies or media sales.
Part-time Operations Coordinator
Job Description and Person Specification
Summary
Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week)
Contract period: 12 months (with the possibility of extension)
Location: Home-based and Oxfordshire
Pay: £27,850 per annum pro rata
Reports to: CEO
Background
Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience.
We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.
Job description
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To contact with schools and relevant institutions to promote Sundial’s training and workshops
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To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables
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To organise team meetings
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To draft invoices and maintain records
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To assist with keeping contact databases and records up to date
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To draft, type and dispatch charity office correspondence
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Maintain the bookings calendar
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Maintain DBS, safeguarding and training records
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To assist in scheduling social media posts
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To support the CEO and Research & Operations Manager where appropriate
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To attend regular meetings as required
Personal specification
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Self-starting, hardworking and committed to tackling harmful practices
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Methodical, detail-oriented, with genuine passion for administration work
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Excellent writing skills and good telephone manner
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Good written and verbal communication skills
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Time management and organisational skills to be able to deal with multiple tasks and a range of priorities
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IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press
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Previous experience dealing with finance processes (desirable)
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Previous experience working in the charity sector (desirable)
How to apply:
Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities.
Applicants called to interview will be invited to complete a written task.
The appointment is subject to an enhanced DBS check and references.
Please submit your application by midday, Friday 11th September.
Interviews will take place on 24th & 25th September.
Sundial is a rights-based charity dedicated to ending harmful practices and abuse issues suffered by girls and women.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.
This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.
You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.
About the Role
You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.
You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration.
This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.
No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.
We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.
Key Responsibilities
You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:
- Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
- Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
- Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
- Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
- Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
- Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
- Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
- Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
- Coordinating DSE assessments and arranging appropriate equipment where required.
- Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
- Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.
About You
You'll be someone who genuinely loves organisation and takes pride in making things work well.
You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.
You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.
You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.
Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.
We're looking for someone who is:
- Exceptionally organised with excellent attention to detail.
- Proactive and able to anticipate what needs doing rather than waiting to be asked.
- Someone who takes ownership and gets things done.
- Comfortable working at pace and managing competing priorities.
- Tech savvy and confident using Microsoft Office and learning new systems.
- A natural problem-solver who looks for solutions.
- Reliable and great at following things through to completion.
- Friendly, warm and approachable.
- Confident dealing with suppliers and external contractors.
- A clear and confident communicator.
- Able to work independently without needing close supervision
- Always looking for ways to make systems and processes simpler and better.
You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD.
Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.
Why Join Us?
This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.
You'll have the opportunity to:
- Make a visible difference to how our organisation operates every day.
- Create a brilliant working environment for our colleagues.
- Improve systems and introduce smarter ways of working.
- Work with people across the whole organisation.
- Take genuine ownership of your area rather than simply completing a list of tasks.
- Join a friendly, supportive team where your ideas and initiative will be welcomed.
- Work for an organisation making a meaningful difference to young people and communities.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.
If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.
Click Apply Now to submit your application.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
**Thank you for your interest in Become and our Operations Assistant role. We have already received an exceptional number of applications (in excess of 250) and have therefore decided to bring the closing date for the role forward to 11.59pm on Monday 31 August.
We do not ordinarily close roles early, but we want to be open and transparent about the demand we have already seen.
We are giving advance notice that the closing date is being brought forward so that you still have time to apply, if you wish, and we promise that we will consider all applications we receive before the revised closing date.
Thank you for your understanding, and if you have any questions, please don’t hesitate to e-mail us.**
Become Charity is a national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.
It’s not good enough.
We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.
The Operations Assistant is a key support role within the Finance & People (F&P) team at Become. Working under the guidance of the Operations Manager, the postholder will provide practical, day-to-day administrative and operational support across HR, operations and – to a limited degree – finance administration.
This is an entry-level role suited to someone who is organised, reliable and keen to learn. The Operations Assistant will serve as a first point of contact for F&P enquiries from across the organisation, handling routine queries, supporting processes and escalating to senior team members where needed.
As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We also especially welcome applications from people from racially minoritised communities.
Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings. The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.
How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.
Once the advert has closed, all applications will be reviewed anonymously, to ensure fairness and remove bias.
At the application stage, we ask candidates to complete the application form on our recruitment platform. The application form includes asking the candidate to upload their up-to-date CV and provide an answer for each competency question, using between 100 and 400 words per answer.
To apply for this role, the application form requires you to:
- Upload your up-to-date CV
- Provide your answer to each competency question, using between 100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description
- Complete the Equity and Diversity Monitoring Form (this is notcompulsory, but can help us identify areas we need to look at within our processes)
The deadline for applications to be received is Monday 31st August 2026 at 11:59pm.
Once the application window is closed your application will be assessed. Become embodies and promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.
InterviewDetails
If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a young Persons Panel, and a Staff Panel.
Interviews will take place on:
Young Persons Panel - 21st September TBC
Staff Panel – 22nd September TBC
Please note, you will receive 2 interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you are no longer wishing to progress your application and you will be withdrawn from the process. We kindly ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Become embodies and promotes fairness in our recruitment process. As part ofthis, short-listed candidatesinvited to interviewwill be sent the interview questions in advance.
If you have any reasonable adjustmentsto request for thisrecruitment process, pleaseadviseus on your application form.
If you are a Care-experienced young person (27 years or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager.
Please Note
All applicants must have a Right to Work in the UK.Although the role is hybrid,we are unable to offer work visas or sponsorship for any candidates.
We’reproud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
REF- 230 423
No two days are the same for a Technology Support Analyst. From resolving technical challenges and supporting Microsoft 365 services to configuring devices and helping users get the most from technology, this role sits at the heart of a busy technology function. The Technology Support Analyst will bring strong technical knowledge, excellent problem-solving skills and the ability to communicate solutions clearly.
As a Technology Support Analyst, you'll provide first and second line support across the Motor Neurone Disease (MND) Association, ensuring colleagues and volunteers can access the technology, systems and services they need. You'll work across Microsoft 365, communication platforms, user administration and device support, delivering a responsive and reliable service.
Main Responsibilities
- Provide first and second line technical support to employees and volunteers
- Resolve incidents, requests and problems within agreed service levels
- Provide advice and training to office staff, regional staff, and volunteers, on various software packages, office systems, cloud platforms, digital services, operating systems, printers, and telephony
- Configure, maintain and support Microsoft 365 services and Windows environments
- Support communication systems, telephony services and mobile devices
- Set up, induct and offboard users, ensuring appropriate system access
- Configure and maintain laptop devices, including patch management
- Effectively support users with varying levels of technical knowledge
- Escalate issues to specialist teams and third-party providers when required
- Contribute to the service desk knowledge base and technology improvement activities
- Support technology projects, disaster recovery testing and meeting room equipment management
About You
- Experience in a Technology Support Analyst or similar IT support role
- Working knowledge of Windows operating systems, ADS, DNS, DHCP and Group Policy
- Experience supporting Microsoft Exchange and Microsoft 365 applications
- Experience supporting, maintaining and configuring Windows Server environments
- Working knowledge of communication systems and mobile telephony
- Strong troubleshooting and problem-solving skills
- Experience of delivering support, advice and training to end users with varied IT literacy
- Excellent organisation skills with the ability to prioritise competing demands
- Strong customer service skills and an empathetic approach to supporting users
- Ability to be flexible in working hours in required
Hybrid working Expectations: 3 day per week Northampton office attendance
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.