Operation manager volunteer roles in brighouse, west yorkshire

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

Overview:

The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.

Key Responsibilities:

Governance & Board Leadership:

• Work closely with the Chair to oversee governance and compliance.

• Ensure trustees are engaged, informed, and fulfilling their roles effectively.

• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.

Fundraising & Stakeholder Engagement:

• Assist in developing and executing fundraising strategies.

• Represent CWV at external meetings, networking events, and with donors.

• Support the development of partnerships with businesses and local organisations.

• Encourage board members to contribute actively to fundraising efforts.

Operational & Team Support:

• Monitor team morale and performance, ensuring an efficient work environment.

• Assist in volunteer recruitment and structuring their roles effectively.

• Support the Operations Manager and Coordinator in streamlining organisational processes.

Qualifications & Skills:

• Experience in governance, strategic planning, or nonprofit leadership.

• Strong communication, organisational, and problem-solving skills.

• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.

• Passion for community work and empowering young people.

East London Waterworks Park is looking for volunteer managers to develop and manage meaningful and sustainable volunteer experiences.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for volunteer managers to contribute to our community-led working group who are developing and managing meaningful and sustainable volunteer experiences within East London Waterworks Park. 

There is opportunity to lead on projects in communications and governance, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in developing and managing meaningful and sustainable volunteer experiences with a range of different roles. Strong organisational and interpersonal skills are essential. We also value your ability to think strategically and build relationships within the community. Experience in managing and motivating volunteer teams is important and a strong understanding of volunteer engagement and the ability to create a positive and inclusive environment will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your leadership and organisational skills will be instrumental in coordinating the efforts of our diverse team of volunteers, including architects, ecologists, teachers, community researchers, and communications strategists. By effectively managing and motivating our volunteer base, you'll ensure that their contributions are aligned with the park's goals and maximise their impact on our community and the environment.

Location: Remote (with occasional in-person meetings, if possible)
Time Commitment: Flexible hours + weekly team meeting (Tuesdays at 7:30 PM)

Are you an organised, proactive individual passionate about supporting meaningful community work? We're looking for a Volunteer Project Manager to lead our Jumping Beans Team—a child-focused initiative supporting local families through engaging programmes and activities.

What You’ll Do:

• Lead and manage the Jumping Beans Team to deliver projects on time and effectively

• Coordinate and chair weekly Tuesday evening team meetings

• Track team tasks, monitor project progress, and ensure timelines are met

• Regularly report progress to the leadership team

• Collaborate across departments to align goals and resources

• Occasionally attend in-person meetings (if possible)

Qualifications & Experience:

• Previous project management or team leadership experience (paid or voluntary)

• Strong organisational and time-management skills

• Excellent interpersonal and communication skills

• Creative thinking and problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Play a key role in bringing joy and support to children and families in need

• Gain valuable experience in project leadership and charity operations

• Flexible, remote-friendly volunteering

• Work with a passionate, supportive team and make meaningful contributions

• Build connections with other professionals and community leaders

• Personal and professional development opportunities through mentoring and teamwork

About QuilomboUK

QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.

Role Overview

As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.

Key ResponsibilitiesHR Strategy & Policy Development

• Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
• Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
• Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.

Talent Advisory & Employee Relations

• Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
• Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
• Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.

Team Leadership & Development

• Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
• Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
• Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.

Engagement & Retention

• Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
• Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
• Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.

Compliance & Risk Management

• Ensure HR practices comply with employment laws, regulations, and internal equity standards.
• Mitigate organisational risk through robust documentation, audits, and training on HR policies.
• Lead compliance reporting and address gaps proactively.

D&I Integration

• Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
• Advise leaders on creating inclusive team environments and addressing systemic inequities.
• Collaborate with stakeholders to advance external social justice partnerships and initiatives.

Qualifications

• Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
• Skills:
• Strong knowledge of UK employment law and HR best practices.
• Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
• Excellent stakeholder management, coaching, and decision-making skills.
• Proficiency in HRIS systems and data-driven decision-making.
• Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
• Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.

Personal Attributes

• A confident leader who inspires trust and fosters psychological safety within teams.
• Strategic thinker with the ability to balance organisational priorities and employee needs.
• Resilient problem-solver who navigates ambiguity with grace.
• Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.

Why Join QuilomboUK?

• Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
• Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
• Culture: Join a collaborative, values-led environment where your voice matters.
• Development: Access to mentorship, training, and opportunities for career growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership

This is a hands-on role within a small but ambitious team. The Treasurer will have oversight of Men Who Talk’s financial health, ensuring the charity operates in a financially responsible manner while providing the Board with accurate financial information to guide decision-making. 

Our finances are in a strong position, and we entered the new financial year in April with a healthy cash flow and robust fundraising strategy. Over the last 3 years, we have seen yearly financial growth quadruple year on year, with the 2024/25 financial year bringing in over £40,000 of funding through various streams.

Having received grants from funders such as the National Lottery Community Fund, the Simon Rivett-Carnac Trust and the Caterham Round Table amongst others, we have an agreed budget to spend down our current balance over the 2025/26 financial year, with a focus on ambitious growth across all areas.

The Treasurer will work closely with Sam, our Founder and CEO and Martins, our Operations Manager to identify financial risks, ensure compliance with the Charity Commission and HMRC, and develop strategies to secure the charity's financial sustainability as we expand.

Key Responsibilities

• Attendance at Regular Board Meetings: The board meets four times a year, usually a combination of two online and two in-person meetings. Other ad hoc meetings and catch-ups may be required.
   

• Financial Oversight: Regular monitoring of the financial accounts, ensuring the charity adheres to sound financial practices and complies with UK charity regulations.
   

• Long-Term Financial Strategy: Provide guidance on the financial strategy, including planning and budgeting for future growth and expansion.
   

• Monthly Reporting: Present a top-level Treasurer’s Report to the Board each month, outlining the charity’s financial position, income, expenditure, and risks. Board meetings each quarter will also include more in-depth financial updates.
   

• Budgeting: Support the board and CEO in preparing the annual budget, taking into account the charity’s plans for growth, new services, and the expansion of activities.
   

• Financial Risk Management: Identify potential financial risks and recommend strategies to mitigate these risks.
   

• Compliance: Ensure that financial procedures are followed, including the maintenance of designated and undesignated funds.
   

• Reserves: As a priority for 2025/26, the Treasurer will take a lead on updating our reserves policy and ensuring this is adhered to going forward.
   

• Collaboration: Work closely with the CEO to ensure the charity’s finances align with its goals, particularly as we expand our services and charitable activities over the next three years.
   

• Annual Accounts: The Treasurer will take the lead on the preparation and submission of the annual accounts, working with an external auditor and accountant to ensure the charity’s accounts are transparent and well-maintained.
   

• Financial Procedures: Ensure effective financial controls are in place and help the team implement best practices for financial management.
   

• Advise the Board: Provide financial advice and insights to support the Board in making informed decisions regarding the charity’s operations and growth.

Application and Interview Process

To apply for the Treasurer role at Men Who Talk, applicants are invited to submit their CV along with a brief cover letter via charityjob. In your cover letter, please highlight your experience, why you're interested in this role, and how your skills align with the needs of the charity.

Closing date for applications will be Friday 4th of July. 

We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Key responsibilities 

• Oversee the operations of the organization ensuring of efficiency

• Translate strategy into actionable plans

• To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)

• Work with the CEO to develop strategy

• Lead the creation of policy and guidance

Requirements

• Proven leadership experience

• Understanding of key business functions

• Excellent decision-making skills

• Ability to problem solve effectively

• Great at multitasking

• Competence in strategic planning

• Integrity

• Ability to use remote tools and IT systems

• Good people and communication skills

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Trustee Opportunity

Are you passionate about making a difference in rural, remote communities? We’re looking for individuals to join the Board of Trustees for a new, community-led social enterprise delivering social care services in North Perthshire.

This innovative initiative, born from a collaboration between the Perth and Kinross Health and Social Care Partnership, Rannoch Community Trust and Dunkeld, Birnam & District Community Development Trust, aims to improve access to care at home for those in rural areas.

SKS Scotland is supporting this project and the recruitment process.

About the Role

We are recruiting up to six Trustees to help shape the organisation, working closely with the CEO/Home Care Manager. We’re particularly looking for expertise in:

• Business start-up and development
• Health and social care policy
• Commissioning and local government
• Finance, accounting, and quality assurance
• HR and fundraising
• Community and voluntary sector experience

What You’ll Bring

• Strategic thinking and leadership
• A commitment to rural health and wellbeing
• Proven ability to work collaboratively and make informed decisions
• A passion for community-driven social care

Commitment

Approximately 1–2 days per month, including meetings and preparation. This is a voluntary role with expenses covered.

Why we need you?

The Halifax Charity Gala is organised by a committee of local volunteers in their spare time. The work required to plan and execute the gala is quite large & growing, with volunteer Committee Members working all year round to support the 40 or so local good causes we represent.

This all requires your friendly face & attitude on Gala Day to provide a warm welcome to our paying customers, accredited volunteers, commercial concessions, arena acts & others.

What will you be doing?

Helping to organise Calderdale’s longest-running annual not-for-profit family event! On a more practical level you’ll be the first Gala representative customers see, so will check their tickets/accreditation or take admission payment and provide them with a programme.

As a Gate Steward, on Gala Day you could be:

• Welcoming everyone with a friendly, positive attitude

• Managing entry queues, ensuring those with tickets/accreditation use the fast-track lanes, and that an exit lane is maintained

• Assisting customers with accessibility needs to navigate the queues

• Scanning eTickets in (and out, if they are likely to want to return)

• Checking hand stamps (of procession participants)

• Checking wristbands (of accredited persons)

• Checking paper tickets

• Accepting card & cash payments for people wishing to purchase admission on-the-day

• ‘Clicking’ people in & out using manual tally counters

• Providing information to customers about the Gala, entertainment timetables & other activities taking place

• Handing out printed programme booklets to customers on entry

• Issuing hand stamps for non-eTicket customers who may want to return

• Assisting in maintaining a safe & enjoyable environment, reporting any issues to your volunteer Gate Supervisor

Not every volunteer Gate Steward will be doing every task – there is flexibility to alternate between tasks on each gate. We can make reasonable adjustments for volunteers who have additional needs, conditions or disabilities which affect the tasks they are able to do.

What skills do you need?

• Basic numeracy skills, to work out total cost of admission for a group, and to provide change

• Ability to use smart mobile device (ie tablet / phone) applications for scanning eTickets (training on the specific app will be provided on the day)

• Ability to use Process Data Quickly (PDQ) ‘card’ machines to accept payments by card (training on the specific terminals will be provided on the day)

• Good interpersonal and communication skills 

• Enthusiasm & a positive can-do attitude

• Willingness to work as part of a team with a flexible approach

• Proactivity & a good initiative

• Assertive when necessary

• Ability to deal with any incidents that may occur in a cool & calm manner

Not every volunteer Gate Steward will need to have every skill – there are several positions on each gate, and your volunteer Gate Supervisor will allocate you based on your existing skills & experience.

How much time do you need to commit?

We require Gate Stewards on Gala Day – the second Saturday of June each year.

Gate Stewards need to be available for one of two shifts:

• Early from 1000 to 1530

• Late from 1130 to 1700

Though any volunteers who want to start earlier / finish later would always be welcomed to do so!

This allows to us to have all Gate Stewards on their allocated gates between 1200-1500, which is our busiest time for customers entering & leaving.

What support will you be given?

Each gate team is led by a volunteer Gate Supervisor, who will be the first point of contact for any issues locally. They will have a radio to contact Radio Control.

Each gate also has an SIA licensed Door Supervisor present from our externally contracted crowd safety service provider, who will support with any prohibited items, invalid accreditation / tickets, refusal to pay, etc.

The volunteer Gate Supervisors are in turn supported by a volunteer Gate Manager, who will visit each gate several times during the day.

A briefing will be provided at your start time, by the volunteer Gate Manager and/or a volunteer Committee Member.

What are the benefits?

• Satisfaction of knowing you are making a valuable contribution to a successful, high-profile event supporting local good causes and providing the people of Halifax, Calderdale & West Yorkshire a great family day out

• Enjoyment of meeting new people from a variety of backgrounds & the opportunity to build your professional network

• Being a part of our friendly, supportive volunteer team

• Opportunity to discover more about our year-round roles which provide valuable experiences across many sectors

• Knowledge that you will have made a positive impact and improved the experience of the public & our member organisations

• The opportunity to develop various skills, for example:

o Card payment processing

o Cash handling

o Communication

o Crowd management

o Customer service

o Event co-ordination

o Problem solving

o Teamwork

• Light refreshments are provided on Gala Day, usually in the form of a buffet of sandwiches, snacks, soft & hot drinks, etc

• Access to a workers-only portable toilet in the Gala Control compound

How to sign up?

If you’re part of a group/organisation that can supply a whole gate team (4-6 stewards & 1 supervisor), please email us and a volunteer Committee Member will be in touch to discuss further.

If you’re an individual who is happy to join other volunteers, please see our website for more information. You can email us to express your interest, and we’ll send you the link to our sign-up form

Purpose of the Role:
The Treasurer plays a key leadership role in ensuring SAPHNA’s financial integrity and sustainability. In addition to the responsibilities of a General Trustee, the Treasurer provides strategic guidance and oversight on SAPHNA’s financial matters.

Key Responsibilities:

• Oversee SAPHNA’s financial management, ensuring robust processes and controls are in place.
• Advise the Board on financial strategy, risk management, and resource allocation.
• Work closely with SAPHNA’s management team to monitor budgets, cash flow, and financial performance.
• Ensure the preparation of annual accounts in accordance with charity regulations.
• Present financial reports to the Board in a clear and accessible format.
• Support the development of financial policies and procedures.
• Ensure SAPHNA’s funds are invested appropriately, achieving both security and growth.
• Oversee financial compliance with legal and regulatory obligations.

Person Specification:

• Proven financial expertise, ideally with experience in financial management, accountancy, or charity finance.
• Strong analytical skills and the ability to present complex financial information clearly.
• Commitment to SAPHNA’s mission, vision, and values.
• Experience in governance, leadership, or financial oversight.
• Ability to collaborate effectively with other Trustees and SAPHNA’s management team.

Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events. The Treasurer role may require additional time to review financial matters and liaise with staff.

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

Who we are

We are seeking trustees to work with a small non-profit family mediation service covering West and North Yorkshire.  The service has been in operation for 30 years, helping families that have experienced a breakdown to resolve their outstanding issues surrounding their children, property and finances with a view to avoid the trauma and expense of attending family court. Our mission is simple, by helping people resolve these issues we aim to reduce the mental health traumas incurred by both adults and children who have experienced a family breakdown whilst helping them to alleviate the financial hardship that so often follows a relationship breakdown.

We deliver our service to over a thousand clients annually both remotely and face to face from our main office suite in Bradford and from our satellite suites in Leeds and York.

We do have a small but active board of trustees who bring a wealth of knowledge and experience to the service and who provide the financial and operational oversight that the service requires. 

Who we are looking for

We are looking to expand the number of board members and would welcome expressions of interest from people who would like to be involved with the service and to help us on our mission to continually improve and grow. Whilst there is no specific criteria requested, we would welcome expressions of interest from people who have a legal background, or can help develop our business acumen, or who can aid us with marketing and promotion or who have experience in HR.

The involvement of our trustees in the strategic planning and oversight of the charity is absolutely essential to the success of the service.  We hold four trustee meetings each year, three of which are usually held remotely.

How to contact us

If you would like to get involved in the charity sector and have an interest in learning about family mediation then please contact our service manager, Gordon Laing.

ShowerBox is a registered charity that has been providing free and secure showers as well as toiletries and supplies, warm drinks, snacks and haircuts to individuals facing homelessness since 2018. Our mission is to enhance our guests’ sense of physical well-being and dignity, help combat social isolation, and provide access to other essential resources such as health clinics and mobile libraries. By empowering individuals, we hope to help them make long term improvement in their lives.

Learning of individuals having passed away from preventable illnesses on the streets due to an inability to get clean and the social stigma associated with poor personal hygiene, Sarah Lamptey (our CEO) started offering weekly showers in St. Giles churchyard in Soho, London, from 2019. ShowerBox became a Charitable Incorporated Organisation (CIO) in 2021 and since then has been expanding nationally. Now, we operate in multiple sites – Central London, Birmingham, and Barking – either independently or in partnership. Central London remains our biggest site, followed by Birmingham and Barking, and we are in initial discussion with others. We receive our funds through philanthropy – currently supported by National Lottery Community Fund, Vitol Foundation, HS2, amongst others. 

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for ShowerBox’s strategy, operations, adherence to law and regulation and financial management. The Trustees serve on a voluntary basis, and meet four or five times a year (online or in person in London).

What are we looking for?

We are looking for a Chairperson to take ShowerBox forward into an important and influential role following and building on the success it has had since becoming a CIO and expanding into 3 locations.

The Chair leads the Board of Trustees and works closely with ShowerBox’s CEO to achieve its goals. The Chair is responsible for key areas, including:

• Providing effective strategic leadership and management to the Board of Trustees enabling them to fulfill their responsibilities for the overall governance and strategic direction of ShowerBox

• Providing support to the CEO and ensuring s/he is held to account for achieving agreed strategic objectives

• Ensuring the Board meets regularly to review activities, major risks and opportunities

• Ensuring Trustees fulfill their duties and responsibilities for effective governance of ShowerBox

• Ensuring the Board is regularly refreshed and incorporates the right balance of skill, knowledge and experience needed to govern and lead the charity effectively

• Conducts an annual appraisal and remuneration review of the CEO in consultation with other Trustees

• Acts as an ambassador for ShowerBox, representing it at external functions, meetings and events as appropriate and as spokesperson for the organisation when appropriate

• Ensuring financial stability and effective and efficient administration of ShowerBox

• Safeguard the good name and values of ShowerBox

Person Specification

• Interest in making a difference in the lives of people experiencing homelessness/housing insecurity

• Experience serving as a Trustee or Board member (in either for-profit or non-profit organisation). Previous experience as Chair of a voluntary organisation is an advantage.

• An understanding of legal duties, responsibilities, and liabilities of trusteeship, together with an understanding of the financial aspects of running a charity.

• An ability to work effectively as part of a team contributing an independent perspective.

• Strong leadership, people management skills and the ability to chair meetings effectively.

• Ability to devote time and effort to support a small and growing charity and fulfill the duties outlined above.

• Prepared to attend four board meetings per year (mostly online) plus one or two ad hoc committees and/or events in line with their expertise, specific interest, or as needed

Terms of Appointment

Chair of Trustees is appointed for a 2 year, renewable term. It is anticipated that the time commitment should be no more than 2 days a month but there could be occasions when extra time will be required (for instance, during planning of new projects or when dealing with unexpected situations). The role of Chair is unpaid.

Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis. 

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.