Operational manager jobs
£79,347.68 - £91,983.64
Location: Albion St, G1 1LH
Ref: GLA13580
Glasgow Life is looking for a Head of Arts and Music to join us on a full time permanent contract. The Head of Arts and Music is a senior leadership role within Glasgow Life, responsible for driving the strategic and operational delivery of arts and music services across the city. Acting as the lead officer for the implementation of Glasgow’s Culture Strategy 2024–2030, the postholder will play a pivotal role in shaping and delivering programmes that are inclusive, innovative, and impactful.
More about our Arts and Music teams
As a Head of Art and Music you’ll be joining our Glasgow Life Arts & Music team. We provide people with valuable and meaningful experiences through arts and music. Our high-quality services, world-class events and festivals benefit the people of Glasgow. We help people experience the benefits of taking part in cultural programmes and events. These contribute to Glasgow's visitor economy. We make sure everyone gets the most out of Glasgow Life and use culture to promote inclusion and happiness. Read more on our website.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Head of Art and Music, you’ll lead a multi-disciplinary team, contribute to organisation-wide planning and change programmes, and ensure culture continues to enhance the wellbeing and vibrancy of Glasgow’s communities and economy.
The candidate
If you’re interested in joining us, you’ll need:
• Education to degree level (or with equivalent senior-level experience) in a relevant field such as cultural policy, arts management, or creative industries leadership.
• A proven track record of strategic leadership in a senior role, with the ability to lead large, multidisciplinary teams, shape organisational direction, and deliver results within a complex arts, culture, or music environment.
• A sound understanding of the challenges and opportunities in delivering arts and music services in a public and third sector context.
• Strong financial and budget management skills with an in-depth knowledge of the arts and cultural funding landscape and a proven ability to secure, manage, and grow income from diverse sources.
• Experience of designing or delivering inclusive cultural programmes in partnership with diverse communities and communities of interest.
You can read the full person specification for this role within the Candidate Brochure under the ‘Job Attachments’ section.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 1 June and first stage interviews are provisionally scheduled for week commencing 9 June.
Declaration of Interest applies.
Benefits at Glasgow Life
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.
Closing date is 11.59pm on Sunday 1st June 2025
Information is available in alternative formats, on request.
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
Big Green Heart is looking for a trainer to help expand our practitioner base. This is an exciting opportunity for someone with teaching experience to use their professional skills in the charity sector in the vitally important area of mental health. Accredited practitioners may charge for their own practice, working with individuals or in partnership with schools, churches, and community projects. They will practice under license from Big Green Heart.
The role of the trainer is to teach and train practitioners in the methodology of Big Green Heart and to bring individuals through to accreditation. This will be done regionally and online.
It is hoped that the trainer will continue to oversee the developing work of the practitioners in a mentoring role, either individually or in groups, whether in person or online. This will be an evolving role developed in partnership with the Founder/CEO.
Key information
FT / PT: Part time
Salary: £30,000 - £35000/ year, pro rata depending on experience
Hours: Circa 16 hours per week; the hours will be flexible and may include evenings and weekends
Annual Leave: 25 days pro rata
Application Process: Applications should be made via the application form by midnight on 30 May 2025. Interviews will be held either the first or second week of June.
Application Deadline: 30 May 2025
Start Date: Negotiable
Location: Remote and flexible. Please note, the charity is based in North Yorkshire and some face-to-face meetings will be required at our office. Training will take place around the country. So far this year, we have hosted workshops all over the UK, from Sussex to the Isle of Skye. Travel will be required, as will the ability to train online. All travel expenses will be covered.
About you
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Have experience in teaching or training
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Have trauma-informed training
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Be happy to work one-on-one and in groups
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Be comfortable working online and in person
Over time, the trainer will be expected to develop a network from which new practitioners will be recruited. Prior knowledge of Big Green Heart methodology is not expected. Big Green Heart will provide your training, and there will be a probationary period for you and Big Green Heart to assess your suitability for communicating this vital practice of forgiving.
Information about Big Green Heart methodology can be found on our website.
Core Skills
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Strong Communication Skills on a One-to-One Basis and in Groups: Ability to build rapport, actively listen, and clearly articulate ideas and instructions to individuals and groups, fostering a positive and engaging learning environment.
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Empathy: Demonstrate understanding and sensitivity to the feelings and experiences of others, creating a safe and supportive space for learning and personal growth.
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Organisational Skills: Effectively manage time, resources, and workload, prioritise tasks, and meet deadlines, ensuring efficient and well-structured training sessions.
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ICT Skills: Proficient in using computers, relevant software, and online tools to deliver and manage online training, communicate effectively, and maintain records.
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Commitment to the Mission and Values of Big Green Heart: Align with and actively promote Big Green Heart's mission of improving people's lives, demonstrating a genuine passion for the cause and upholding our values in all interactions.
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Adaptability: Able to adjust teaching style and methods to suit different learning environments (online and in-person) and individual needs.
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Tech Savvy: Proficient in using online learning platforms, video conferencing tools, and other relevant technology for online training.
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Facilitation: Skilled in managing group dynamics, encouraging participation, and creating a positive online and offline learning environment.
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Time Management: Ability to effectively manage workload, meet deadlines, and balance in-person and online training commitments.
Additional Skills
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Platform Management: Experience with learning management systems (LMS) to track learner progress and manage online course content.
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Community Building: Able to foster community and connection among learners online and in person.
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Curriculum Development: Experience designing and developing training materials and adapting them for online delivery.
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Presentation Skills: Able to deliver engaging and informative presentations in both live and virtual settings.
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Active Listening: Attentive to participant needs and questions and able to respond effectively in online and in-person interactions.
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Cultural Sensitivity: Awareness and respect for diverse cultural backgrounds and beliefs, especially in online environments where participants may come from different regions and cultures.
The trainer will report to the Founder/CEO and their Line Manager. They will work with the operational team.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Safeguarding
Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy, we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates with the legal right to work in the UK.
The purpose of Big Green Heart is to educate and empower people to experience the positive change that comes through forgiving.
The client requests no contact from agencies or media sales.
Role: Communications Officer (Social, Website, Email & PR)
Reporting to: Brand and Content Adviser or Communications Adviser - depending on location of successful applicant
Term: 2 year fixed term contract, renewable
Salary: £35,534
Location: Global Remote
Closing date: 11.30pm (UK time) on Sunday 15th June.
Interviews: Interviews to be held 25th, 26th and 27th June. This will involve a multi-stage interview process and a task.
The opportunity
We are searching for a Communications Officer, with a focus on Social, Email and Website, to grow the profile and impact of United for Global Mental Health (UnitedGMH) and Global Mental Health Action Network (GMHAN) brands to accelerate action on mental health around the world.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 6,000 individuals and organisations across 133 countries.
About you
Our ideal candidate is a great communicator, with experience in content planning, social media content creation and management, newsletter copywriting, website management, and graphic design. They should be well-versed in crafting narratives for a variety of audiences and outputs, and managing an organisational communications calendar.
The role
Key components of the role include:
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Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva and Adobe Creative Suite and AgoraPulse for this.
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Content briefing - craft high-quality creative briefs (for copy, design, multimedia) to be followed by internal staff or external suppliers where required.
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Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
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Website development - develop, maintain and update content for UnitedGMH and GMHAN websites, including uploading content and editing pages.
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Video and audio production: Develop consistent, platform-appropriate video and audio content streams, from short-form videos to the creation of new podcasts.
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Social media channel and community management - lead on day-to-day management and posting on UnitedGMH and GMHAN social media channels, including X, LinkedIn, Bluesky, Instagram. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid), as well as newsletter email replies.
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Brand guardian: Be a firm steward of UnitedGMH and GMHAN brands, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
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Monitoring, evaluation, and reporting - create regular analytic reports for social and email channels with data-driven recommendations as to how outputs can be continuously improved.
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Editorial planning and communications calendar management - lead on the maintenance, updating and adjusting of the organisation’s communications calendar, to drive consistent, planned-in-advance content across channels in support of brand building and key advocacy moments.
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Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
Requirements
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Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
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An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
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Strong research and proofreading skills, adapted to key audiences
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Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
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Highly organised individual with experience of team administration support
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A “doer”- ability to anticipate requirements and act to provide workable solutions with limited budget
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A good knowledge of CRM systems.
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An understanding of using digital project management tools e.g. Trello
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An interest in mental health, advocacy and international development
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Strong relationship management skills
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Willingness to travel at least twice per annum and more if required
Desirable
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Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
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Demonstrable experience in working with journalists
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A communications-related qualification or vocational experience
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Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equality, diversity and inclusion is central to UnitedGMH’s core mission and values and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable Adjustments Statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
To apply, please submit your CV and a cover letter via Chairty Job by the application deadline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We have an exciting opportunity for a part time Front of House Administrator position to join our team. This position is based in the Buildings and Guest Services Team and answers to the Director of Buildings and Guest Services. This a high profile customer facing role and you will be the first point of contact for all staff, tenants and visitors entering the premises.
Responsibilities:
- Reception: Be the welcoming face of RCOG, greeting all visitors, contractors, and handling general enquiries. Efficiently manage switchboard calls and maintain a tidy and professional reception area.
- Administration: Provide administrative and operational support, including cross-charging information, purchase orders, and inventory maintenance. Assist in organising internal and external events and supporting the Events and Catering Contractor.
- Safety and Health: Follow risk assessments and collaborate with the security team to ensure a safe environment for all.
- Facilities Management: Oversee the Building Management System, manage the post services, and update the helpdesk for maintenance contractors. Assist with routine building checks and reactive maintenance tasks.
About you
We are looking for a motivated and proactive individual with a passion for exceptional customer service and efficient administration with:
- Experience in a direct customer-facing role
- Confident user of MS Office Suite and familiarity with office equipment
- Excellent verbal and written communication skills
- Exceptional organisational and time-management skills
- Good arithmetic skills and basic maintenance skills
- Ability to work under pressure and maintain confidentiality.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00 am on Tuesday 27 May 2025
We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
If you have any additional questions about the role or how to apply, please contact the People Team.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us on this exciting journey and help shape the future of allergy care! As a Policy and Influencing Officer. You will work closely with internal and external partners to increase the charity's profile, influence key opinion leaders, and drive policy changes that improve the lives of those with allergies. Your responsibilities will include:
- Contributing to the planning and delivery of influencing, engagement, and campaigning activities.
- Monitoring and horizon-scanning the external policy and public affairs environment.
- Supporting the National Allergy Strategy Group (NASG) by providing secretariat services.
- Engaging with politicians, government departments, and external agencies to galvanise support for allergy-related initiatives.
- Drafting accessible communications on policy issues for various audiences.
- Representing Allergy UK at external meetings and events.
- Coordinating engagement with the allergic community and volunteers to ensure advocacy activities are informed by their priorities and experiences.
About Us:
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK living with allergic conditions. We are passionate about raising awareness, providing trusted advice, and advocating for better healthcare and support. As we embark on our 2025-2030 strategy, we are looking for a dynamic and dedicated Policy and Influencing Officer to join our team and help drive meaningful change.
What We Are Looking For:
- Minimum of 3 years’ experience in a similar role with a proven track record of influencing public affairs and policy change.
- Strong understanding of local, regional, and national government policy-making processes.
- Excellent written and verbal communication skills.
- Ability to work independently and manage a varied workload.
- Passionate about making a difference for people living with allergies.
What We Offer:
- Competitive salary and annual leave entitlement.
- Pension contributions.
- Flexible working arrangements, including hybrid working.
- Access to our Employee Assistance Program and wellbeing resources.
- Opportunities for professional development and career progression.
We require a cover letter outlining relevant experience with a CV
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
Are you a qualified Environment and Health and Safety professional looking for an exciting new contract position?
We have a newly created opportunity for a Environment, Safety and Sustainability (ESS) Adviser to join our fantastic Safety, Health, Environment and Quality (SHEQ) team at RBL on a 12 month contract basis.
Working across all corners of the organisation, this role will be an integral part of the SHEQ team which will see you responsible for supporting the implementation and compliance of the environmental management system, health and safety compliance and sustainability across the RBL Group and partner charities.
Promoting a positive environmental safety culture, you will work with colleagues to ensure that they have an environmentally aware workplace, compliant with legislative requirements while working to reduce the environmental impact of our work. You will also work to ensure that we all have a safe workplace with safe working procedures.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Safety, Health, Environment and Quality, key responsibilities will include:
- Provide a central point of focus and responsibility for all RBL matters relating to the environment, to embed good practice and drive RBL performance
- Support teams and work across the organisation to deliver improvements in environmental impacts in line with legal requirements and strategy objectives
- Working with SHE Advisers and other subject matter experts within the organisation to ensure that the identification, assessment and controls of environmental and health and safety risks arising from Legion policies, strategies, operations and supply chains takes place to maintain legal and internal compliance
- Provide advice, guidance and practical training to RBL employees and volunteers as and when required on environmental, safety and sustainability
- Support the Head of SHEQ and others in the development and delivery of reports to the EB and annual statements for publishing
This role will be for a 12 month fixed term period, starting with immediate or short notice. If you are an internal applicant applying for this secondment, please ensure you have discussed it with your line manager and obtained their approval.
You will hold current Environmental and Health and Safety qualifications and a full driving licence. Membership of IEMA and/or IOSH advantageous. And you will have demonstrable multi site experience in an operational environmental and H&S role, alongside good working knowledge of statutory environment requirements, regulations, standards and codes of practice.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel to RBL sites including our Care Homes.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About Us
Our client is establishing a new UK-registered charity dedicated to advancing health and education initiatives in Bangladesh. Their focus is on grassroots impact: building sustainable health programs, improving educational access, and empowering communities.
The Role
We are now recruiting a Charity Administrator to join them on a 12-month fixed-term contract, with the potential for extension. This remote, UK-based role will involve occasional in-person meetings and offers a unique opportunity to shape the operational foundations of a start-up charity from the ground up.
In this role, you will support the formal registration of the charity with the Charity Commission, helping to draft key documents and establish essential policies and procedures. You will be responsible for setting up basic administrative systems, coordinating trustee meetings and records, and ensuring ongoing compliance with regulatory requirements. The role also involves supporting communication with local partners in Bangladesh and external consultants, as well as assisting with the preparation of early-stage grant and donor applications.
We are seeking an individual with demonstrated experience in charity administration, preferably within a small or emerging organization. The ideal candidate will possess a strong knowledge of Charity Commission regulations, exceptional organizational skills, and the ability to work independently in a flexible environment. Proficiency in Sylheti Bangla, including both Shuddho (formal) and the Sylheti dialect spoken in Sylhet, is essential. Experience in international development or familiarity with Bangladeshi culture would be an advantage.
If you are passionate about building something meaningful from the ground up and want to contribute to lasting change, we would love to hear from you. Please get in touch to express your interest or request further information.
To apply, please submit your CV in the first instance, as we are recruiting on a rolling basis. If your experience is suitable, we will send you the full job description and arrange a call to brief you on the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
To apply:
For more information, please download the job description from our website. To apply, please complete the online application form by 9:00am on 2 June 2025.
We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. If you have any queries on the application process or online form, please get in touch.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Take on a pivotal leadership role as Director of People, where you'll be at the forefront of shaping strategic priorities and cultivating a culture defined by innovation, collaboration and excellence. In this influential position, you'll be part of the executive team to craft and execute transformative people strategies that span the entire employee lifecycle; from talent acquisition and development to recognition, performance and employee engagement.
Our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
This is a rare opportunity to leave a lasting imprint on a high-performing, purpose-driven organisation. Join a passionate, forward thinking people team committed to positioning Harris Federation as an employer of choice within the education sector. We're seeking a visionary leader to champion this exciting transformation and help drive our collective success.
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MAIN AREAS OF RESPONSIBILITY
The Director of People is part of the executive team at Harris Federation, leading the organisation to deliver the strategic priorities and foster an environment of innovation, collaboration and excellence.
Your responsibilities will include:
- Developing and leading the implementation of the people strategies and supporting policies, frameworks, and processes, consistent with the firm’s strategic priorities and values.
- Lead organisational design and change initiatives, ensuring people are at the centre, and act as custodian of the organisation’s cultural evolution
- Create and maintain a strong employee value proposition, including reward strategies, recognition and holistic wellbeing initiatives, ensuring Harris Federation becomes an employer of choice
- Engender a continuous improvement ethos within the HR team, encouraging innovative thinking and a future-focused mentality
A full list of responsibilities can be found in the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Demonstrable experience in senior HR leadership roles, overseeing people strategy and leading a team of HR professionals
- Proven ability to think strategically to create strategies combined with a strong understanding of how to align strategy to operational excellence and commercial reality
- Extensive experience in shaping and leading organisational change initiatives, including experience in managing TUPE and union engagement
- Demonstrable success in designing and implementing leadership development and talent programmes
- Strong understanding of UK employment law, with experience of navigating complex employee relations situations
For a full person specification please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
We are looking for a motivated person to take on the role of Clerk and Administrator. We wish to appoint a diligent, well-organised person who has enthusiasm, understanding and a commitment to the Foundation and its aims.
The Foundation is an education charity based in Hartlebury, Worcestershire with an honourable history. Having its roots in the Queen Elizabeth’s Grammar School founded in the 16th century, it became the ‘Queen Elizabeth 1 Foundation’ charity in 1987. The charity owns and derives income from the original ‘Queen Elizabeth 1 Grammar School’ premises in Hartlebury and from its investment portfolio.
It’s key purpose is to benefit local schools and individuals by making financial awards to enhance and support educational opportunities. It seeks and considers applications from local schools or from individual pupils or students resident in the local area. We are committed to this aim and to developing our grant-making. The Foundation’s area of benefit is ‘the ancient parish of Hartlebury’, which is slightly larger than the current parish of Hartlebury.
The post will involve attending board meetings, taking and producing accurate minutes, and undertaking the accompanying administrative tasks including day-to-day banking and accounting. You will need to be able to keep well-ordered files & documents, be numerate and literate, with good typing skills, and it is essential you are fully competent using Word, Excel and Xero (or similar) accounting software.
In-person board meetings, usually six per year, take place at the Parish Hall in Hartlebury in alternate months; they are usually held from 5.30 – 7.30 p.m. Much of the working time for the role will be home-based and there is liable to be a need to store some administrative papers & documents securely in your home. There is also likely to be some written and/or phone contact with schools and individuals who make applications to the charity. You will co-ordinate liaison with the Foundation’s existing property, rent-collection and legal consultants.
The Foundation is in an important period of development, expanding its profile and its grant-making process, upgrading its online presence and moving to internet banking. The clerk’s role will be an exciting part of all these.
Send CV and covering letter (max. two sides A4). Please address:
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In no more than 200 words explain how your skills and experience make you a good candidate for this role.
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In no more than 300 words, please tell us about your understanding of governance in the context of assisting charitable trustee boards.
Please provide full details of two people able to supply references, including the context in which they know you.
The closing date for applications is May 30th, with interviews scheduled for June 9th and 10th.
Supporting Educational Opportunities
The client requests no contact from agencies or media sales.
Head of Policy
We are looking for a Head of Policy to join the team. This critical role leads policy work with Whitehall departments and external organisations to ensure policy and spending decisions are informed by evidence.
If you want to join an impact driven organisation, improving outcomes for vulnerable children and families then apply today!
Position: Head of Policy
Location: London/hybrid
Hours: 35 hours (flexible working available)
Salary: £69,700 plus generous benefits
Contract: Permanent
Closing Date: 8 June 2025 23:59
Interviews: 17 June 2025
The Role
Leading discussions with policy makers in central government departments and leading sector organisations, you will understand their needs, keep abreast of the current policy context and work to ensure robust evidence on effective policies, programmes, and practices is at the heart of spending and operational decisions.
You will work to:
- Ensure the research is policy relevant
- Identify policy implications from research
- Develop the organisations policy positions
- Provide evidence and advice to inform government policy development as needed.
Key tasks include:
- Lead policy influencing
- Deliver the work programme
- Team and organisational leadership.
About You
You will have in-depth understanding of key public policy and services at the national and local level, including the current local practice and delivery climate in local authorities – particularly relating to children’s services – as well as exceptional leadership, interpersonal, and networking skills
You will have experience of:
- Working in a policy environment in government, a national charity or think tank to secure change within national government and other national organisations
- Translating complex academic evidence accurately and rigorously to create effective outputs that meet a variety of needs
- Working with What Works evidence standards and how to apply them practically to achieve impact
- Building effective high-level relationships to secure change within national government and other national organisations.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.
Some of the great benefits include:
- 30 days annual leave, plus one extra day off for your birthday,paid bank holidays, and up to three can be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment.
- Employee Assistance Programme with 24/7 counselling, legal & information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of what does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team works in a hybrid and flexible way and recognises the importance of a good work-life balance.
You may have experience in other areas or roles such as: policy; research; research and policy; policy and Influencing; Head of Policy; Head of Research; Head of Research and Policy; Head of Policy and Influencing; Director of Policy; Director of Research; Director of Research and Policy; Director of Policy and Influencing. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Shape the Future of Finance at ABRSM
ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.
They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.
The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.
You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:
- Driving automation and process improvement across transactional finance
- Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
- Enhancing financial compliance, policy, and controls
- Ensuring underlying data is clean and timely for reporting
- Supporting change management across finance and the broader organisation
The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.
You’ll bring:
- A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
- Demonstrated leadership in finance operations, including payroll and accounts payable
- A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
- Excellent project management and stakeholder engagement skills
- A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
- The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
- This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.
Why Join ABRSM?
- This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
- A high-impact leadership role in a purpose-driven organisation
- The opportunity to shape and modernise finance operations
- A chance to contribute to a global mission in music education
- A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
- Contract: Permanent or 18-Month Fixed Term
- Opportunities for professional development and continuous learning.
- A collaborative and supportive work environment.
How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
Closing date: 4th June 2025
Interviews: 18th and 19th June
BACKGROUND
Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK a programme that is rapidly growing.
In Europe, the IRC currently operates in the UK, Sweden, Belgium, Switzerland, Italy, Greece, Poland, Serbia and Ukraine.
PURPOSE OF THE ROLE
The P&C Director manages the HR teams across the IRC UK, Switzerland, Belgium and Sweden, and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department to cultivate the desired culture, talent practices, and investments to deliver on our people strategy. This position plays pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values through exceptional communication skills. They are deeply committed to achieving operational excellence and modelling the values of an engaging and respectful workplace where everyone can be at their best.
Reporting into the Regional Director, P&C Europe and collaborating closely with colleagues across Global People & Culture, the role provides insights supporting the implementation of People & Culture priorities across the 300+ IRC colleagues in the UK, Switzerland, Belgium and Sweden as determined by the respective country Executive Directors and the Regional Director P&C Europe.
As a member of the UK Senior Management Team (SMT) the role also supports the delivery of these priorities, and serves as an advisor and coach with a keen focus on building leadership competencies and organizational effectiveness. The role is also part of the global P&C community to participate and stay informed of global change initiatives and to shape or adapt them to IRC UK’s culture and regulatory environment.
This role supports the UK Executive Director in managing the relationship with the UK Trade Union, Unite, including quarterly meetings with Union Representatives and ensuring smooth consultation and negotiation on matters where relevant including the annual salary review, restructures and complex employee relations matters. The post holder has an excellent understanding of Union relations and rights, working collaborative to ensure compliance and the bets outcomes for IRC UK and employees within the bounds of what is possible in the organisation.
KEY RESPONSIBILITIES
1. P&C Strategic Leadership and Management (~25%)
· Serve as a strategic advisor to the local HR Managers, Executive Directors, and UK Senior Management Team (SMT) on succession planning, providing key insights to facilitate future leadership transitions.
· Act as a thought partner to the SMT, offering strategic guidance on People & Culture (P&C), and organizational culture/values to align with the mission and goals.
· Supervise and be a supportive leader to approximately 5-7 P&C staff within the UK, Belgium, Swizterland, and Sweden HR Team, ensuring the leadership and management of direct reports are handled with excellence. Accountable for the overall quality and effectiveness of the P&C team, actively monitoring progress against established goals.
· Take the lead on conducting talent dialogues, recommending development opportunities, and coaching on conducting high-quality conversations during performance reviews.
· Serve as an advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities and role model safe, inclusive, and caring leadership standards.
· Provide constructive feedback and guidance on career paths and professional development for the P&C team and IRC staff; establish a culture of continuous learning opportunities.
· Partner with peers to facilitate the workforce planning, including, managing workforce adjustments, such as staff reductions, or scale up, including organizational design work, in partnership with senior management teams, the Regional Director, People & Culture Europe and Global People & Culture Partners, ensuring these actions comply with local legal requirements and IRC's country and Global policies while minimizing risks and supporting affected staff.
· Support management through coaching, development, tools and guidance to build a team of skilled, committed, and motivated staff, ready to advance in their career.
· Manage the UK HR budget with support from colleagues in FP&A for planning, budgeting and reforecasting of expenditure.
· Prepare reporting to the UK Board of Trustees, including presentation to the full Board and People and Culture Committee.
2. Manage HR Service Delivery and Core Operations (~40%)
· Oversee the creation and tracking of P&C objectives, ensuring alignment with organizational goals including but not limited to providing support and contributions to the design and implementation of global shared solutions models that deliver meaningful outcomes and service improvements.
· Actively engage in proposal design and grant review meetings, providing expert advice on organizational structure, position scoping, demographic and staffing analysis to build a robust P&C foundation that supports high program quality.
· Drive informed decision making by using data to support people and culture functions, ensuring all data reporting requirements, including to the UK Board and reporting as required for UK programmes donors are delivered accurately and in a timely manner.
· Oversee end-to-end P&C activities across the employee lifecycle, including onboarding and exits, payroll, benefits, contract management, performance management, workforce reporting, and year-round staff communications to ensure high-quality outcomes aligned with organizational standards and strategic objectives.
· Ensure the development and implementation of high-quality, context-specific improvement plans and practices in areas such as recruitment, compensation and benefits, employee relations, onboarding, offboarding, contract management, learning and development, performance management, leave management, code of conduct compliance, legal compliance, HR Information Systems, coordination of policy development and implementation, etc.
· Advise supervisors on appropriate disciplinary actions, serve as an impartial mediator in disciplinary proceedings, and oversee follow-up measures to ensure fairness, compliance with employment laws, and adherence to labor regulations.
3. Workplace Culture (~15%)
· Promote initiatives that enhance the employee experience, team engagement, inclusion, and cohesion fostering an environment conducive to continuous learning and honest dialogue.
· Foster a healthy organizational culture. Oversee the integration of IRC’s Values, People Manager Standards, and Employee Success Factors throughout the employee lifecycle.
· Safeguarding: promote best practice through the integration of safeguarding considerations in hiring, recruitment and onboarding practices, ensuring that all IRC employees receive orientation to IRC's Safeguarding Policy and expectations.
· Ensure that the IRC Way and information on reporting channels are sign-posted in all IRC office locations.
· Partner with IRC’s global Ethics, Compliance and Global Employee Relations investigations to promote safe, healthy and respectful workplaces.
· With the support of the Duty of Care colleagues and Regional Director People & Culture Europe, provide guidance and support for all staff-related duty of care initiatives, and critical incident response is delivered according to organizational standards.
· Ensure strong connectivity and communication among P&C staff to foster a cohesive team environment.
· Actively participate in and support staff meetings to foster a collaborative work environment.
4. Collaborate with the Union (~15%)
· Working with the UK Executive Director, maintain a positive working relationship with the UK Trade Union representatives, Unite.
· Negotiate and consult with the Trade Union, facilitating the quarterly Joint Negotiating Committee (JNC) meetings and ensuring a good relationship is maintained and progress is made with key priorities including introduction of new policies, policy updates and salary review negotiations.
· Develop and manage union engagement and communication plans aimed at maintaining a healthy and empowering office environment that promotes open, honest, and productive communication.
KEY WORKING RELATIONSHIPS
- Indirect reporting to Europe Regional P&C Director
- Partners with UK Executive Director and the UK SMT
- Manages the UK HR Operations Manager, UK HR staff, and the heads of HR in Switzerland, Belgium and Sweden
- Collaborates with Trade Union Representatives
- Oversees contracts with Employees and External consultants and vendors
- Collaborates with Global P&C team members at all levels
- Collaborates with senior managers across the organisation
PERSON SPECIFICATIONS
· CIPD qualified with experience of complex HR processes in the UK including restructures, TUPE and employee relations.**
· Significant experience in an HR leadership role, with broad knowledge and experience across the spectrum of People & Culture responsibilities.**
· Strong teamwork approach with quality interpersonal and analytical skills who can work seamlessly in a global matrix organization.
· Experience working in a complex international matrix organsiation a plus.
· Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**
· Experience of working with Trade Unions on a range of matters.**
· People management experience.**
· High level of confidentiality and tact.
· High level of service orientation and excellent intercultural communication skills.
· Ability to work under pressure, manage and prioritize competing priorities from different stakeholders.
· Ability to drive manage projects with a high degree of subject matter complexity and a high number of stakeholders independently
· Willingness to take on a high level of responsibility and independence in day-to-day work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operative
Nottingham NG7
Salary:£24434 per annum
Location:Nottingham, NG7 2SD
Hours:Full Time, 37.5 hours per week
Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to:Warehouse Manager
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more by going to our website.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key duties and responsibilities:
1. Operations
- Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
- To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
- To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
- Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
- Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
- Ensuring great customer service in delivery
- Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
- Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
- Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
- Undertake all checks and procedures from pre-delivery to post-delivery
- Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
- Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
- Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
- Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
- Participate in end of day reviews and planning for the next day’s activities
- Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times
3. Standards
- Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
- Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
- Ensure that food movements are accurately logged on the electronic stock management system
- Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
- Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
Person Specification - Skills, Qualities & Experience
Skills
- Excellent, clear and proactive communication skills, both internal and with external stakeholdersTeam working skills, including both the ability to delegate and to develop people with a positive approach
- Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
- All round good health and ability to do physically demanding work at times
- A positive and creative attitude in support of our FareShare & partners values
- A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
- A flexible work approach, including a willingness to cover alternative shift rota
Qualifications
- Up-to-date driving license
- IT literacy, in particular of using Microsoft applications (Outlook, Word
- Sound numeracy skills
- Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas
Desirable Experience
- Experience of working in a warehouse environment, preferably with food
- Experience of working with individuals who may feel vulnerable or need support
- No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
- Previous multi-drop experience is preferred however not essential.
- The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
- A good geographical knowledge of the County and surrounding area would be helpful.
Values and behaviours
- A commitment to Equal Opportunities
- An appreciation of FareShare Midlands’ mission and vision
- Flexibility of approach and ability to work in a team
- Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing applicants as they apply.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.