Working Well Trust is a London based charity, founded almost 30 years ago by a group of passionate mental health professionals.They sought to address the low rates of employment typically experienced by those who have faced mental health issues. The charity supports people to prepare for, seek, sustain, and progress in employment. Since 2019, Working Well Trust has also been providing this support to people affected by learning difficulties and Autism. 

We are looking for a highly organised person ideally with a background in employment support, to become our new Operations Director.  You will also need to have:

• Experience of developing positive working relationships with funders and commissioners
• Experience of line management with a focus on staff development and wellbeing
• Experience of service transformation
• Excellent communication skills
• Strong project management skills including contract monitoring
• Understanding of the issues faced by our clients and the importance of wellbeing support
• Be committed to co-production principles

As we are looking to expand our Individual Placement and Support services, candidates with experience of IPS service management are particularly welcome.

For our existing services, your role will be to support ongoing improvements and transitions to align with the transformation of community health services, and to work closely with the Chief Executive to achieve our strategic aims.

You will be joining a team of enthusiastic and knowledgeable workers, who share a belief that we can support people achieve their employment, training and wellbeing goals.  You will manage the service leads, be a key member of the Head Office team and work closely with our trustees.

We offer staff the option of flexible working, including working from home days and compressed hours.  We currently expect the new postholder to work around two or three days a week in the office, including regular visits to our sites in Enfield and Kingston.

As we are keen to appoint before the current postholder leaves we are interviewing candidates as applications are received, which may mean that the vacancy may be closed earlier than the published closing date.

Closing date: 20 December (12pm)

If you would like to discuss the role, please complete a contact form on our website.  You can choose to speak to the current postholder, the Chief Executive, or a member of our senior team.

Please click apply to send your CV and CV cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in their cover letter.Candidates that do not complete a cover letter will not be shortlisted.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave (pro rata) plus paid public holidays. 

Working Well Trust is an equal opportunities and confident about disabilities employer. 

New Local is a think tank and network working to transform public services and empower communities. We publish research on some of today’s most pressing policy and social issues - like health, housing and welfare - informed by our network of 60-plus local authorities.

To complement our expanding organisation, we are recruiting for a Director of Research, which is a full-time permanent position. This new role is an exciting opportunity to make a big impact and take our research programme to the next level. We are looking for a director of research who shares our values and our passion for practical and policy change.

Location:  New Local operates a highly flexible approach to work location and welcomes applications from across the UK.

We are looking for a Director of research who will:

• Oversee a programme of inspiring and impactful research which is core to New Local’s role as a thought leader and practice organisation focussed on developing community power.
• Play an oversight and editorial role to ensure high quality across the research programme and to lead research projects directly.
• Manage and coach a team of researchers, which currently number five.

Key tasks / Responsibilities:

• Leading excellent research.
• Quality assuring publications.
• Team management; overseeing a team of 5 researchers.
• Producing high impact written work.
• Representing New Local’s research externally.
• Partner and stakeholder engagement.
• Innovation and development.
• Identifying opportunities for influence.
• Internal collaboration.
• Playing an active role as a member of the Senior Management Team.

In addition to the advertised salary, we offer: 

• A minimum of 27 days’ holiday a year and ten days holiday over Christmas/New Year
• Highly flexible working and work location arrangements 
• Regular training opportunities 
• A number of other benefits listed in the job description.

For further details of the role and benefits on offer, please refer to the attachments.  Full information about the role including the director of research job description and person specification can also be found on the jobs page of the New Local website.

The role

This is an exciting opportunity to use your management and leadership skills to directly benefit people with breast cancer. You will take the lead on ensuring the successful delivery of our portfolio of online and face to face services for people living with secondary breast cancer and contribute to the development of new opportunities across the UK.

You will manage a newly created team of permanent and contract staff and work closely with the services team to maintain quality, and increase access, reach and influence.

You can be based in any of our offices located in Sheffield, London, Cardiff or Glasgow.

About you

Thriving on challenge, you will balance forward-thinking skills with the determination to deliver high quality services to the people who need them. With a willingness to adapt to change, you will have proven people and project management skills, and the confidence to lead a busy team and work collaboratively across different geographical sites. It goes without saying that you’ll need exceptional organisational and time management skills and be able to demonstrate excellent verbal and written communication.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Although the role can be based in any of our offices, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. Should you have any queries with regards to this please email us using the email address provided upon clicking on the apply button. 

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 20 December 2021 at 09:00am

First stage interview date Wednesday 12 January 2022 (Virtual)

If it is necessary to hold second interviews, this will be held week commencing Monday 17 January 2022 (virtual).

JOB DESCRIPTION 

TITLE OF POST: REGISTERED CARE MANAGER

SALARY: £35,637

WORK PATTERN: FULL-TIME

ANNUAL LEAVE: 20 DAYS + 8 BANK HOLIDAYS

RESPONSIBLE TO: ASSOCIATE DIRECTOR

RESPONSIBLE FOR: HOME AND COMMUNITY SERVICES [REDBRIDGE]

LOCATION: ILFORD

COMPANY BACKGROUND

Apasen is an established and experience provider for high quality care services for over 30 years. We are renowned in the care sector for providing quality support workers and care assistants. We are a local provider working in partnership with local authorities and Clinical Commissioning Group (CCG) and private clients.

Our range of services are designed to meet the needs of the older adults and children who need to be cared for in their homes and in the community.

We are passionate about improving the lives of people by delivering the highest standard of care that enables people to live independently in their own homes. Our care is not only designed to meet your physical challenge, but also your spiritual, emotional, and other needs.

JOB DESCRIPTION

An exciting opportunity has arisen for a highly skilled, experienced, and motivated Registered Care Manager in our Ilford office. You will be responsible for the efficient running of our domiciliary care service, quality control, managing the needs of our clients, management of staff and ensuring the delivery of outstanding quality of care.

In this varied and exciting role, you will be:

• Working closely with the Director and service manager and will be taken through a highly structured induction programme with full support from the highly
  engaged and experienced team.
• Networking in the local community to raise awareness of the service
• Promoting the highest standards of care and service
• Recruiting, training, retention of staff
• Converting new client inquiries and coordinating staffing rotas
• Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
• Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
• Ensuring successful operation of quality control systems and performing quality assurance visits for clients
• Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
• Effectively managing complaints and incidents, carrying out investigations
  relating to the quality of the service and using those findings to initiate
  improvements
• Promoting a positive culture in line with the Apasen ethos and values.

PERSON SPECIFICATIOB [QUALIFICATIONS & EXPERIENCE]

To be successful, you will:

• Registered Manager: 1 year min (Required)
• Previous experience in Health & Social Care, preferably as a Team Leader or Care Manager
• Experience of CQC and compliance
• Strong leadership skills and proven ability to manage and develop teams
• Have extensive care experience with excellent customer service and people management skills in domiciliary care
• Be commercially aware
• Have strong influencing skills
• Be able to demonstrate achievement of business growth targets
• Can build good working relationships
• Have strong organisation and planning skills
• Have the drive and motivation to take on a broad role and develop our care
  services
• Be able to work well and accurately under pressure whilst working independently with minimal supervision
• Be flexible to meet the demands of the business including participating in an
  on-call rota.
• Possess a minimum qualification of NVQ Level 5 in Health & Social Care and be willing to work towards CQC Registered Manager.
• A warm and approachable personality who works well within a close-knit Team environment.

QUALITY OF PRACTICE

• Ensures regular supervision of care coordinators and FCS, either directly and/or through direct reports assess the quality of practice and the impact made on service users.

PEOPLE AND LEARNING

• Acts as a role model to staff, setting a clear agenda for the service, contributing a sense of common purpose.
• Keeps up to date with developments in social care, education, health, and other relevant legislation; disseminates information to staff and encourages continuing professional and career development in staff.
• Ensures all employees and volunteers undertake relevant/required/regulatory learning and development to meet the needs of their service users and to comply with prevailing policy and procedures

SERVICE QUALITY AND EFFECTIVENESS

• Actively supervise, and conduct performance appraisal for direct reports and submit them to Associate Director and HR.
• Plans and monitors the budget for the Service, exercising good cost
  management and appropriate financial control to maintain efficiency and
  effectiveness.
• Proactively seeks opportunities to improve the effectiveness and quality of the service delivery to achieve better outcomes for clients.
• Promotes a culture of safe and effective services.
• Promotes a culture of continuous development and learning.

EQUALITY AND DIVERSITY

• Is proactive in promoting equality and diversity matters; monitoring compliance to legislation, policy, and practice in all aspects of the project operations and encourage full engagement on such issues by staff, workers, and volunteers.
• Promote good practice in equality and diversity in all working.

BENEFITS

• Competitive salary, based on experience
• Career progression
• Supportive & nurturing work culture

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and the requirement to travel throughout the community to conduct new client assessments, you should have a driving license and access to a vehicle.

This Job Description and Person Specification reflect the duties of the post as they exist currently. The post-holder may be required to undertake other duties
commensurate with the salary and competence requirements of this post from time to time as required.

About us:

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to degrees and careers in STEM. 

We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.

Our turnover in 2021 was over £700k - an increase of 76% from 2020. We are in a high growth phase of the organisation and we have great ambitions for the future. As we invest across the organisation to deliver high quality programmes we also have big plans for the Development team.

The Development team forms a core part of our growth plans and the Head of Development role is critical to ensuring that we build on our already excellent fundraising track record. You will work directly with the CEO and the Board of Trustees to ensure that we have the resources to grow and that our fundraising efforts are aligned with our overall strategy.

What we are looking for: 

As Head of Development you will lead our Development team into the future. We have a successful history of largely responsive fundraising and referrals and are looking to recruit someone into this new role who can formalise a pipeline of new business to feed into our five-year strategic plan. This will include implementing new fundraising management systems and growing the Development team. 

In addition to having the skills and experience to confidently approach cold prospects, you will be experienced at stewarding existing donors (ours include University College London, the Royal Society, Cancer Research UK, GlaxoSmithKline and Google DeepMind), develop lasting partnerships with a range of organisations and craft compelling proposals. 

We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We don’t care what school you went to or what your parents do for work. We care about your character, your skills and potential. If you can convert conversations into cash and can see yourself making an impact in our organisation, we want to hear from you. 

This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be. 

Role profile: 

As Head of Development you will lead on the creation of a five-year fundraising strategy and build and manage a team to operationalise that strategy. This is a hands-on role and you will get involved in all aspects of fundraising as well as ensuring that your team’s work is linked to the operations and programmes work of the charity. 

Your specific duties will include: 

Strategy and team development

• Develop creative fundraising and marketing strategies to shape how we leverage the support of existing donors and drive new business. Link this strategy with the overall organisational strategy to ensure that we are working towards the same goal.

• Lead and develop a strong team to carry out the fundraising and marketing strategies with clear objectives and milestones.

• Understand and comply with charity law and In2scienceUK’s Fundraising Policy.

Delivery

• Broaden and formalise our fundraising pipeline in line with our five-year strategy.

• Implement a fundraising management system to support the team’s work.

• Lead on donor stewardship, with support from the CEO and Trustees where appropriate.

• Represent In2scienceUK externally at key events and with large funders.

• Track, analyse and report upon the team’s performance using agreed measures. 

Networking

• Maintain strong networks with relevant organisations and individuals.

• Play an active role in the senior management team with a particular focus on linking fundraising activities with the rest of the organisation.

• Play an active role in the wider In2scienceUK team, and across the organisation as a whole, upholding In2scienceUK’s values and behaviours and fostering good working relationships and enhanced communications with colleagues.

• Deputise for the CEO where appropriate.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

For more information, including the person specification and benefits information please see the job description.

Are you excited by a challenging career managing a multi-skilled delivery team in communities across Cumbria? 

As Operations Manager, you’d be providing a pivotal role in an organisation on a mission to improve the life chances of thousands of young people in real need every year. In joining us, you could really make a difference!

We’re looking for a dedicated and talented manager to oversee a diverse portfolio of projects and lead a growing team across the region. Our community programmes are responsive to need so there’s always something new!  To give you a flavour, current programmes include therapeutic support for young people impacted by COVID-19, a wellbeing programme for young people who have experienced homelessness and a county wide preventative programme for young people at risk of exploitation.

Key Tasks:

• Oversee regional portfolio of projects for children, young people, families and communities across Cumbria and North West
• Oversee safeguarding for projects
• Recruit, manage, and lead growing regional delivery team
• Complete project reports in line with funder requirements
• Support delivery of other projects across Cumbria and North West where needed
• Some evening and weekend working, and travel required across the region

To excel in this role, you’ll have:

• Experience of managing people, both employed and sessional workers with the ability to deal with sensitive issues in a confidential manner
• Knowledge and experience of delivery in the CYP Sector, including work with families, statutory agencies and the voluntary sector
• An in-depth working knowledge of safeguarding practice to keep children, young people and families safe
• High levels of professionalism, commitment and discretion
• Problem-solving skills and ability to remain calm under pressure
• The ability to build effective external client relationships to support business generation growing volume and/or scope of business

Southwark Charities is about to embark on a once-in-a-century development, namely the rebuilding of both sets of almshouses, over the next 8 years.

Currently there are 66 flats in the two buildings, and this will rise to over 140, with 62 on the Blackfriars site and 80+ at Surrey Square. All will be large (55sqm) flats suitable for those with limited mobility and built to a very high standard. Energy efficiency, sustainability and exemplary design are our guiding principles. 

The Chief Executive has spent most of the past nine years steering the charity through the challenges of creating a workable plan for the buildings and identifying a suitable partner to work with us to realise our ambitions. Following a formal planning application in November 2020, the planning committee granted consent in September 2021; negotiations with a reputable and experienced funding/development partner are nearing a satisfactory conclusion, and the construction is scheduled to begin in mid-2022.

It is intended that the Chief Executive will monitor the construction process on behalf of the charity, like a Clerk to the Works. To support him in this role, the charity wishes to recruit an Operations Manager to oversee the day-to-day activities of the charity as currently defined.

About the role

This is an exciting time to join Shropshire Partners in Care, the care association for Shropshire, Telford & Wrekin, with social care in the spotlight both nationally and locally. We are a not-for-profit organisation representing approximately 240 independent care/nursing homes, supported living and domiciliary care providers in Shropshire and Telford & Wrekin. We are the local voice for the independent adult social care sector and offer a wide range of services for care providers including training, a Disclosure and Barring Service and a wide range of workforce initiatives.

We are seeking a Business Operations Manager to support the leadership and governance of the organisation, with specific focus on financial management, governance, IT and facilities, and HR and staff management.

You will play a pivotal role in supporting the Chief Officer and our Board of Directors in the financial management and governance, and the operational management, of the organisation to ensure that it is effectively managed.

About you

You will have knowledge and experience in financial management, corporate governance, IT management and facilities management.

You will need effective interpersonal and influencing skills, excellent communication skills, and strong organisational and management abilities.

Knowledge and experience of working with a Board of Directors/Trustees, and of managing external accreditations/membership required as a training provider, would be desirable.

How to apply

To apply, please submit your CV and a supporting statement of no more than 3 sides of A4 by no later than 11.30pm on Sunday 5 December 2021. Your supporting statement should describe how you meet the essential and desirable criteria in the person specification for the role, as this will be used to shortlist applications.

Please also complete and return the following documents:

• Equality and Diversity Monitoring Form.
• Staff Recruitment Consent Form and Privacy Notice.

Please also read our Statement on Recruitment of Ex-Offenders before submitting your application.

Whitechapel Gallery is looking for an Operations Manager to play an essential part in the day to day running of the building and its facilities, as well as supporting our artistic programme.

The gallery contains eight unique exhibition spaces, an auditorium, as well as artist commissions, collection displays, historic archives, education resources, event spaces, a restaurant and bookshop, and is open 7 days a week all year round.

The Operations Manager is responsible for managing the Operations department in the day-to-day running, upkeep, maintenance, resourcing, cleanliness, security and safety of Whitechapel Gallery and its many facilities and functions.

This is an opportunity for an individual with experience of working in a public building, who possesses a range of technical, practical and problem-solving skills, who can communicate and thrive amongst a diverse workforce, and who is willing to learn and develop their skillset within an essential role.

Conditions of work

• Contract: Full-time, Permanent
• Salary: £27,000 to 30,000 gross per annum, depending on experience.
• Hours: Mon-Fri, 9.30am to 5.45pm or equivalent on a flexible basis according to the rota requirements (including 07:30-15:45 and 11:15-19:30 shifts), plus occasional weekend and evening work which will be compensated with time off in lieu.

To apply

Please complete the application form and equality & diversity monitoring forms and return to recruitment email by midnight on 12 December 2021.

Interviews – To be confirmed 

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

Head of Operations
Healthwatch Nottingham and Nottinghamshire
Full Time - 37 Hours
Fixed Term - 6 Months Contract
Up to £40,000 per annum
Nottingham based with Flexible working

Charity People are delighted to be partnering with Healthwatch Nottingham and Nottinghamshire. We are seeking an energetic, personable, and insightful individual with operations and change management experience. Healthwatch Nottingham and Nottinghamshire is the local independent patient and public champion within the NHS and care system. We hold local health and care leaders to account for providing excellent care by making sure they communicate and engage with local people, clearly and meaningfully and that they are transparent in their decision making. We gather and represent the views of those who use health and social care services, particularly those whose voice is not often listened to. We use this information to make recommendations to those who have the power to make change happen.

Local health and social care systems are currently undergoing significant change as the new NHS structures are implemented. There are huge opportunities for Healthwatch Nottingham and Nottinghamshire to hold these systems to account for delivering truly joined up care for patients. It is an important time in which we are keen to be at the forefront of raising the voice of the voiceless in our communities and working with partners to effect lasting improvements and reduce health inequalities. To do this we are taking the opportunity to reassess our current business plan and review the resources we need to meet the very high expectations we set for ourselves and which we believe our local communities deserve.

Healthwatch Nottingham and Nottinghamshire is looking for an interim Head of Operations to support them to achieve these expectations and to assist them in shaping how they work more effectively and with greater impact. Over a six month period you will work closely with the CEO and Board to identify priority areas of activity and the resources necessary to deliver, with the objective of creating a robust and high performing team able to adapt and respond to our changing health and care landscape.

You will support the CEO and Board in a review of the strategy and business plan, including how resources are organised. You will be responsible for providing operational oversight and line management of all functional leads in the team. You will deputise in the absence of the Chief Executive. You will also support the delivery of the ongoing work with an external OD consultant to develop a cohesive, effective and high performing team in line with the organisation's values and behaviours.

Key responsibilities:
* Oversee and lead the delivery of the operational plan, including building in flexibility so that the organisation can respond rapidly to emerging issues and have the capacity to bid for and deliver additional commissioned work.
* Transform how the organisation works and enables local communities to have a voice
* Line manage all functional leads in the team, including monitoring and reviewing performance, setting objectives, carrying out annual appraisals, as well as supporting staff to manage their own personal development.
* Oversee the development and delivery of the communications strategy and plan, including managing the current contract for external support to digital communications.
* Support and oversee the Volunteer Manager to ensure effective delivery of the Volunteer strategy, including increasing the involvement of volunteers in the organisation, and developing an inclusive and supportive team culture.
* Responsible for the delivery of legally compliant HR policies and practice and support the CEO in the implementation of the organisation's Learning and Development plan
* Support the CEO in oversight of the budget, financial reporting and new business including identifying opportunities.
The successful candidate will have significant experience of team leadership and change management as well as a proven track record of line management including recruitment, appraisal and performance management. Experience of successfully managing the day-to-day operations of an organisation and working within the health and social care or community sector is essential. You will have excellent communication and negotiation skills, strong IT literacy and the ability to develop and maintain the systems and processes that enable a team to work effectively together. We're looking for a self-starter who can work independently to tight deadlines in a dynamic environment and can manage complex and highly confidential information. You will also have the ability to work flexibly and creatively to manage and prioritise a varied work programme.

Closing Date Wednesday 8th December at 5pm with Interviews taking place w/c 13th December. If you would like to apply, please send you word CV in word format to Kate Headford ASAP!

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Head of Operations
Blacklers, Dartington Hall Estate (including travel to other Charity sites)

Salary Scale: £45458.08-£50120.49
Working Hours: Full time 37.5 hrs per week (plus rota on call responsibility)

About Us

Based in South Devon, Lifeworks provide high quality short breaks and residential care, community-based programmes and specialist further education to children, young people and adults with learning disabilities.

Our vision is simple – to support people with learning disabilities to have a great life. We seek to do this by creating opportunities for children, young people and adults so they can reach their full potential, are engaged with and valued by their local communities. We put the people that we support at the heart of everything we do and ensure we listen to their voices and views, as well as their families and other key stakeholders as we develop our services.

The Role

To enable us to drive forward with our strategic aims, we are looking to strengthen our existing senior management team with the appointment of a Head of Operations.

We are looking for an engaging, confident and qualified professional who will oversee our operational service areas in both social care and education. Someone who will lead by example, share our vision and values, consistently achieves excellence, invites innovation, thrives on making a positive difference to the young people we serve and can confidently work as part of the senior leadership team to develop opportunities that expand the reach and range of our services across the region.

As Head of Operations, you will be responsible for the delivery of high quality, safe and effective services, as well as leading continued innovation, integration and transformation across our services whilst meeting the Charity’s strategic goals.

As the registered Responsible Person and Registered Individual in the regulated services, you will need to have a thorough understanding of the intricacies and challenges within our sectors, including statutory requirements such as CQC standards and OFSTED regulations in regard to children’s homes and further education, alongside quality standards within the services. You will also be able to meet the necessary qualifications, competence, skills and experience to supervise the management of the regulated activities.

About You

As a Designated Safeguarding Lead for the Charity, you will need to demonstrate a thorough understanding of the importance of safeguarding issues specifically for people with learning disabilities.

You will be able to evidence outstanding operational leadership at a senior level working with children and/or adults with learning disabilities, ensuring all services meet the relevant regulatory and quality standards. In addition to this you will be able to demonstrate a successful record of operating at a strategic level in areas such as financial management, developing and implementing strategic plans, setting objectives, building and managing stakeholder relationships.

Benefits

We are a well-established Charity that provides an excellent range of staff benefits:

- 33 days’ annual leave
- Annual Incremental pay rises (within grade)
- Pension and Life Assurance (T&C’s apply)
- Employee Assistance Scheme
- Retail/High Street shopping discounts (Eden Red)
- Fully funded Enhanced DBS & Update Service
- Refer a Friend bonus scheme (T&C’s apply)
- Comprehensive induction & training programs

Lifeworks is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment. For this post, pre-employment checks will be carried out, references will be sought and successful candidates will need to undertake an enhanced DBS.

As an accredited Disability Confident Employer, we are committed to encouraging applications from applicants who declare they have a disability, provided they meet the minimum job criteria as specified in the person specification, by offering a guaranteed interview.

Closing date: Wednesday 15th December 2021
First stage interviews: Tuesday 21st December 2021

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may refer to this role as Head of Engagement, Director of Operations, Operations Director, or Senior Operations Manager.

We are looking for an Interim Director for six months who will lead our organisation as we emerge from the pandemic, work with trustees to recruit a new permanent Director, support the experienced staff team and maintain effective relationships with partners, commissioners and funders.

You will be a Disabled person or have a strong understanding of the lived experience of Disabled people, have substantial senior management experience in strategic development, service delivery and financial and people management and have excellent communication skills. You will lead a team of dedicated and capable staff in delivering high quality and effective services with the support and guidance of our experienced trustees. We are a well-respected local charity, valued both for delivering our core services to a high standard and for developing innovative projects to improve support and opportunities for Disabled people. We have an important local policy voice on issues affecting Disabled people. 

The postholder is the senior officer delivering the organisation’s strategic vision and direction. The core function of the role will be to define, promote, develop and ensure the quality of the services provided by the organisation. 

The postholder will:

• Work with the board on the recruitment of the new Director
• Recruit a new Advice Team Leader
• Support the Senior Management Team (SMT) and the rest of the staff team in delivering dasl’s services
• Work with the SMT to maintain morale and team spirit through the new ways of working resulting from the pandemic
• Liaise and work with the Connect Lambeth partners, in particular Age UK Lambeth as the contract holder
• Maintain good relationship with commissioners and funders and ensuring we meet our contractual and monitoring requirements
• Manage the finances, ensuring invoices and request for grant payments have been submitted on time and followed
• Provide quarterly monitoring reports to the board and updates as necessary
• Support the new Trustee Board elected at the forthcoming AGM 20th December. 

Role Profile:  Partnership Manager

This is an excellent opportunity to join one of the UK’s first social investment organisations which has provided over £0.5billion worth of loans and grants to thousands of charities and social enterprises all across the UK in its 20-year history.

We specialise in helping organisations become more resilient and sustainable so that they are in the best place to grow and increase their impact in our communities where the need is greatest. 

At SIB we want our team to represent the diversity of the people and communities that we serve.  We also want our organisation to be one where different backgrounds, experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.  This means that when recruiting we actively seek to reach a diverse pool of candidates.  It also means that we are happy to make changes to the recruitment process and to consider any reasonable adjustments that potential candidates may have as a future employee of SIB in order to reach their full potential.

Our Values are: People First, Curious, Bold, Collaborative, Accountable

About the Role

Reporting to a member of the relationship management team this exciting role sits in our investment team, identifying, targeting and building a network of relevant organisations, encouraging applications from the widest possible range to our funding programmes, featuring loans and grants.

It is central to our outreach, building relationships with well-connected umbrella organisations rooted in communities up and down the UK, and supporting them to introduce charities and social enterprises to the right kind of funding. Our ambition is to have the best and widest ranging set of partner networks, nurturing our existing relationships and building new ones.

At the start of 2022 SIB will be launching a programme to provide dedicated funding and support to  Black and Minority-Led organisations. Part of this role will involve working with partners who have great expertise, experience and reach into those communities

As well as the external perspective, it will involve leveraging the great experience across our organisation, working across our Teams to identify new opportunities. 

You will balance managing a healthy and high-performing pipeline of applications with nurturing relationships with our broker network.

Key responsibilities

1. Identifying, targeting and building a network of relevant organisations, and supporting them to introduce a wide range of charities and social enterprises to our funding programmes, featuring loans and grants.

2. Work with partners to bring our funding to organisations in communities throughout the UK including those that have been historically underserved by funders.

3. Undertake initial eligibility screening of funding applications against eligibility criteria and where appropriate introduce them to a relationship manager to fully assess.

4. Balance your time managing a healthy pipeline of funding applications from charities and social enterprises with nurturing relationships with our partner and introducer networks.

5. Track and report on referred funding applications internally and externally.

6. Attend and present at external events and webinars.

7. To work within the organisation's processes and procedures required to contribute to the effectiveness of the quality management system.

8. Contribute to the knowledge management, equality, diversity and inclusion and learning priorities in SIB’s strategy and support the implementation and delivery of the strategy.

9. In agreement with manager to undertake other tasks that support the objectives of SIB as required.

Core competencies

· Exceptional presentation skills

· Excellent customer service skills

· Great at building relationships

· Flexible approach to taking on and adapting to new and changing projects

· Ability to thrive in a target-driven environment and strive to stretch expectations

· Past or current experience of working in a customer facing sales role

· Ability to work using own initiative, managing and planning own workload, making informed decisions with minimal supervision

· Excellent oral and written communication and Influencing skills that can be adapted for a variety of audiences

· Knowledge or interest in the funding of organisations or businesses

· Commitment to equalities and customer care

· Actively contribute to and enjoy being part of a team

· Experience of providing products, services or support to minoritised ethnic communities

Desirable competencies

· Track record of generating new loan and/or grant applications through building external relationships

Reward package

In addition to salary, SIB offer a generous rewards package which includes:

· Hybrid working

· Annual leave of 25 days per year plus bank holidays

· Birthday leave

· Group life assurance – Death in service scheme which pays three times annual salary

· EAP & WeCare – confidential counselling, wellbeing, GP & information services

· Perkbox – free access to over 200 exclusive perks

· Wellbeing benefit

· Remote Working benefit

· Access to training, personal and professional development

· Digital Detox afternoons

· Cycle scheme

· Volunteering and visits – the opportunity to volunteer at or visit one of the many charities and social enterprises we support.

· Enhanced Family Friendly benefits

Position Overview:

Based in our London office (1 Friday St, London EC4M 9BT), Room to Read’s Development Director, United Kingdom, leads our fundraising efforts and team in this global market. Reporting to the Europe, Middle East and Africa (EMEA) Director, the UK Director will be responsible for overall fundraising strategy and execution regarding individuals, corporations, and foundations within the United Kingdom.

Duties & Responsibilities:

• Lead and manage market strategy in the United Kingdom to raise a minimum of USD4MM for the market, with a stretch goal of 6MM annually.

• Supervise the London-based Development Manager, providing inspiration and support enabling the Manager to meet and achieve their goals.

• Lead market development activities including: liaising with donors and soliciting donations, identifying new potential investors, maintaining accurate donor records, managing expense budgets, managing events, coordinating with local volunteer chapters and representing Room to Read in the UK market.

• Establish and monitor revenue goals for all revenue streams in the United Kingdom

• Manage a portfolio of relationships with high-level individual and corporate donors in the region with a personal fundraising goal of a minimum of USD2MM+ annually.

• Support the Europe, Middle East and Africa (EMEA) Director in managing the United Kingdom Regional Board

• Manage the UK Board of Trustees

• Report revenue progress to the UK Trustee Board and EMEA Director and Chief Development and Communications Officer and seek guidance as appropriate.

• Oversee the annual United Kingdom signature fundraising events including gala fundraisers with an annual revenue goal of USD 1.5k-2MM+ from existing and new donors.

• Represent Room to Read at various fundraising events and in donor cultivation meetings.

• As part of the DevCom leadership team, collaborate closely with the EMEA Director on fundraising strategy, as well as with the Senior Director of Global Business Operations, Senior Director of Global Partnerships, and Vice President of Marketing and Communications to support the overall performance of the department and achievement of annual goals.

• Ensure that donor records and revenue forecasts are accurate within DevCom department databases (Salesforce as appropriate).

• Working with the Senior Director of Global Business Operations and the EMEA Director and global legal team, to ensure the market is GDPR compliant while also maximizing potential within the market as well as complying with the UK Charity Commission Guidelines.

• Working with research team members on the Development Business Operations team, conduct research on individuals, corporations, and family foundations with the goal of uncovering new prospects in the United Kingdom.

• Work closely with People Operations staff to assist in the coordination and management of office space and logistics, including planning for growth, negotiating agreements, overseeing procurement, communicating IT requirements, managing expenses, and identifying potential issues

Qualifications:  

Required:

• Demonstrable, strong knowledge of the UK philanthropy landscape

• Minimum 10 years work experience working in business development with at least 2 years of non-profit team leadership experience.

• Demonstrated ability to raised funds in the range of USD 4-6 million annually. If not a non-profit fundraiser, has raised the equivalent or more in the private sector.

• Experience independently raising six and seven figure gifts. 

• Experience working with Boards to raise six and seven figure gifts.

• Demonstrated ability to work with both expats and local high net worth individuals and corporations.

• Demonstrated ability to lead and nurture business development and administrative teams.

• History of dedicated volunteer activity and/or commitment to nonprofit organizations.

• Demonstrated ability to plan and execute business development activities

• Proven ability to work strategically with senior executives

• Strong presentation skills

• Positive initiative and mature judgment

• Highly organized and self-motivated

• Able to balance competing priorities, complex situations and tight deadlines

• Excellent written, verbal and interpersonal communications skills in English

• Ability to travel internationally

• Prior success working closely and building relationships with diverse groups of people

• Experience living or working internationally is a plus

• Working visa is a plus

Compensation:

Room to Read offers a competitive salary with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through education.

Location(s)

Global Office - United Kingdom - London

To be successful at Room to Read, you will also: 

• Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
• Be a proactive and innovative thinker who achieves results and creates positive change
• Have a very high level of personal and professional integrity and trustworthiness  
• Embrace diversity and a commitment to collaboration 
• Thrive in a fast-paced and fun environment 

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled