Operations and business development director social care jobs

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.

About the role

• Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
• Duration: Two-year contract, renewed subject to funding
• Location: Home-working, can be based anywhere in the country
• Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)

We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.

This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.

About You

You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.

You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.

You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.

What You Can Expect to Be Doing

Function leadership

• Work as part of the Senior Leadership Team
• Contribute to organisational strategy, planning and growth
• Support organisational decision-making, balancing operational, financial and strategic priorities

Develop operations and organisational systems

• Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
• Develop and implement systems, processes and policies to support a scaling organisation
• Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
• Improve internal coordination, planning and ways of working across functions

Financial management and sustainability

• Oversee day-to-day financial operations, including reporting, invoicing and payments
• Support organisational financial planning, forecasting and scenario modelling
• Work with external accountants/bookkeepers and ensure strong financial controls
• Support the Executive Director and Board on financial governance and decision-making

People management

• Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
• Lead recruitment, onboarding and staff contracts
• Support performance management, team development and organisational culture

Programme and contract management

• Oversee operational delivery of programmes and projects
• Manage funder agreements and contracts, ensuring compliance and reporting
• Support programme leads with planning, delivery tracking and coordination
• Strengthen systems for delivery and accountability

Governance and organisational support

• Support effective governance, including Board coordination and reporting
• Ensure strong administration of meetings, papers and decision-making processes
• Strengthen alignment between governance, strategy and operations

Cross-organisational leadership

• Act as a central coordination point across policy, campaigns, research and communications
• Support other heads of function to deliver effectively through strong operational systems
• Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure

Person Specification

Essential

• Experience of working at senior leadership level
• Strong experience in operations and financial management
• Experience establishing or improving systems and organisational infrastructure
• Experience of HR processes and people management
• Experience supporting governance and working with senior stakeholders
• Ability to operate effectively in a small, fast-paced and growing organisation
• Strong organisational, problem-solving and communication skills

Desirable

• Experience in a charity, coalition, membership or policy organisation
• Experience supporting organisational growth or scaling
• Experience managing CRMs or digital systems
• While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to respond to unsuccessful applicants individually.

Timeline

• Closing date: 23:30, Thursday 11th June
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.

Contract: 12-month fixed term contract or secondment opportunity, including external secondments.

Salary: £74,572 per annum

About the role

This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.

With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.

About you

• Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change.
• Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders
• A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement
• Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets
• A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity
• A genuine commitment to Crisis’ purpose and values, and a passion for ending homelessness — we particularly welcome applications from people with lived experience of homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 June 2026 at 23:59

Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams

Main panel interview date and location: Friday 3 July 2026 at Crisis Skylight Edinburgh

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership

Ready to define what “good” looks like and make it real across our services?

Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.

Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.

The Opportunity

You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.

You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.

Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.

If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.

Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)

What you will bring to succeed in this role

Essential

• Senior leadership experience across quality, safety, safeguarding and practice within a large learning disability charity or social care provider
• Accountable experience of leading operational health and safety within a multi-site, CQC regulated care environment
• Ability to lead and develop high-performing teams
• Experience of providing clear assurance and reporting on health and safety performance, risks and compliance to senior leadership and/or Board
• Communication and influencing skills, with the ability to work across organisational boundaries
• Experience embedding co-production and lived experience into organisational approaches
• Highly developed analytical skills and ability to use data to drive decisions
• Confident in leading change, improvement and cultural development

Selection Process

We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.

As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.

We anticipate the following timelines:

• Closing date: 9 June 2026
• Pre-screening interviews: 12, 15 or 16 June 2026
• Final assessment: 30 June 2026

We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Our Commitment to Inclusion

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.

Interview Date: TBC

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Alliance Director (EHMP) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace are one of seven members of the Enhanced Mental Health Pathfinder (EMHP) Alliance. The EMHP Alliance aims to improve care for adult victims and survivors of sexual assault and abuse with multiple complex trauma-related mental health needs, enabling recovery, healing and long-term wellbeing. To achieve this, the Pathfinder will strengthen collaboration between statutory and voluntary sector services, improve identification of complex trauma-related needs and develop the capacity and pathways required to deliver timely, sustained and trauma informed support.

About the Role

The Alliance Director (AD) will play a pivotal and inspiring leadership role at the heart of the Alliance Leadership Team, driving the Enhanced Mental Health Pathfinders Alliance forward with clarity and purpose. As a champion of the Alliance’s vision, the AD will be instrumental in turning ambition into impact.

Through dynamic and hands-on leadership, the AD will foster a powerful sense of unity, collaboration, and shared purpose across the Enhanced Mental Health Pathways Alliance. They will lead with energy and conviction, bringing partners together to work cohesively and effectively toward transformative outcomes.

Overseeing every aspect of the Alliance’s planning, delivery, governance, and continuous evolution, the AD will ensure that the Alliance not only operates with excellence today, but is constantly learning, adapting, and strengthening for the future. This is a role that demands both strategic vision and practical action, one that will shape and sustain a bold, collaborative approach to improving mental health pathways and making a lasting difference.

About You

The ideal candidate will be an exceptional, values-driven leader someone who brings not only expertise, but genuine passion for making a difference. You will thrive in navigating complexity, confidently leading ambitious programmes and driving meaningful, system-wide improvement that transforms lives.

With outstanding skills in project management, financial stewardship, organisational coordination, and communication, you will be the driving force that keeps the Alliance both grounded and forward-looking. You will ensure seamless day-to-day delivery, while simultaneously championing bold, long-term transformation and sustainable growth.

This is more than a role, it is an opportunity to lead with purpose, to inspire collaboration, and to leave a lasting legacy across the Alliance and the communities it serves.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

I in 20 young people will have experienced the death of one or both of their parents by the age of 16 (Parsons, 2011). Do you believe that children and young people should not be alone on their bereavement journey? We do, help us to achieve our vision across Surrey and nearby areas of West and East Sussex and Kent.

Who we are

We are a medium sized charity supporting children and young people in Surrey and surrounding areas who have been bereaved or who are facing the bereavement of a close family member. We are the only charity in our local community providing a range of services that give the opportunity for children and families to come together in person. We know we make a difference to children and young people at a really difficult time and support them to move forward with their lives.

About the role

Our current director has had to leave for health reasons. We are seeking an exceptional and inspirational leader to focus on income generation and sustainability who shares our values of compassion, integrity and collaboration. We are aiming to reach all children and young people in our local communities who need our support through their bereavement journey . This is a broad role in an ambitious organisation with limited resources, it involves a mix of operational, strategic and external facing activities.

Main purpose of the role

Provide strategic direction by leading the senior managers across the organisation.

- To ensure income supports financial stability and growth of our services.

- To increase our service’s visibility & impact and widen our reputation as an expert organisation.

- To ensure the charity fulfils its legal, statutory and regulatory responsibilities.

Principal Duties & Responsibilities

- Work on behalf, and with the Board of Trustees to develop a Strategic plan to ensure the ongoing sustainability, growth and success of Jigsaw South East

- Act as a strong figurehead for the charity; a positive ambassador with our current and potential funders.

- Lead the Senior Management team.

- Lead on all aspects of income generation, with direct work on grant applications and driving diversifying income generation opportunities.

- To be a positive leader and role model for employees and volunteers.

- Promote the work of the charity to supporters, businesses and the community, representing the charity externally in raising awareness of the charity’s work and develop income generation

- With the Trustees, manage the charity effectively, ensuring that its financial security is maintained and enhanced.

- To develop and manage relationships with patrons, trustees and ambassadors and to take the lead for the AGM.

- Work with Finance and Resources Manager to deliver against budget.

This is a hands-on role to really get involved in income generation and with direct line management responsibilities.

Who we are looking for

We are looking for a proven leader, with charity experience with enthusiasm for our vision. They will have skills in income generation, fundraising, relationship building, managing a small team of dedicated staff and managing limited resources to provide the largest impact for our children and families. Jigsaw South East is committed to equal opportunites and welcomes applications from all sections of the community.

Lead a trusted community development charity and bring partners and businesses together to deliver long-term environmental, social and economic benefits across West Wales.

Applications close at 9 a.m. Tuesday 16th June.

Location: Pembrokeshire (office-based, with travel across West Wales)

Salary:  £60,000 - £65,000

Who we are

PLANED is a long-established community development charity that now works across Pembrokeshire, Ceredigion and Carmarthenshire. For decades, we have supported communities to improve their quality of life by harnessing local potential, strengthening social infrastructure and helping people turn ideas into sustainable action.

Our work, regionally, brings together communities, public services, third sector partners and local businesses to deliver long-term environmental, social and economic benefit across West Wales.

A defining feature of PLANED is our asset-based approach. We own and manage a growing portfolio of buildings and assets, including our home site, the Old School in Pembrokeshire, which combines our office and conferencing space, with an additional range of tenanted spaces for local businesses.

We also lead the management of the Carmarthenshire Living Well Centre, a multi-use community facility hosting health, well-being, advice and support services. The Living Well Centre brings together a wide range of charities and statutory partners under one roof, creating a genuinely collaborative, free-to-access, local hub supporting 700 clients per month, which is increasingly seen as a model of best practice.

Most of PLANED’s work is delivered through multiple live projects funded by a mix of Welsh Government, NHS, National Lottery, National Grid, BT and other sources. We have a healthy financial position, but much of this funding is short to medium term, requiring continuous bid writing, relationship management and adaptation. The CEO role is therefore both externally facing and highly hands-on.

About the role

We are seeking a CEO to lead our next exciting chapter. This will include developing a new and updated organisational strategy, continuing to secure sustainable funding, overseeing project delivery and ensuring the organisation remains financially resilient while continuing to grow its impact and influence.

The organisation has a strong, inclusive and supportive culture that is bilingual. The team is community-rooted, collaborative and delivery-focused, with a clear ethos of shared responsibility and mutual support. We have a team of around 18 people, the majority of whom are project funded, supported by a small core team, including the CEO.

The role requires on-site presence; given our reach across West Wales, there is also regular travel required.

Who we are looking for

We are looking for someone who will be comfortable in a village hall as they are in a meeting with national and local politicians, senior civil servants, charity or business leaders. You will be confident working across rural and coastal communities, and able to build trust quickly and authentically.

Our CEO leads a significant part of our fundraising activities, and experience in securing income and developing sustainable funding models will be important.

We are open to leaders who might be seeking their first CEO role, and are open to considering what support we can put in place to help a new CEO thrive.

Applications for this role close at 9 a.m. Tuesday 16th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants:. 

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

Lincolnshire Rural Support Network (LRSN) is seeking an exceptional new Chief Executive Officer to lead the next chapter of our journey, supporting the agricultural and horticultural community across Lincolnshire.

This is a rare opportunity to lead a charity with real heart, strong community roots, and a clear purpose: ensuring no one in Lincolnshire’s rural community faces difficulty alone.

For over 25 years, LRSN has been a trusted lifeline, providing confidential, compassionate support to individuals and families facing crisis, isolation, and change. We are a listening organisation at our core, rooted in empathy, trust, and a deep understanding of rural life.

We are now looking for a professional, strategic CEO, who can build on this strong foundation; someone who will inspire people, strengthen partnerships, and lead with clarity and conviction in a changing world.

ABOUT THE ROLE

This is a pivotal leadership position, responsible for shaping the strategic direction, sustainability, and impact of LRSN. Reporting to the Board of Trustees, you will lead a committed team of staff and volunteers, working collaboratively to ensure our services continue to reach those who need them most.

YOU WILL

• Provide clear, values-driven strategic leadership to grow LRSN’s reach and impact.

• Champion a positive, inclusive culture that empowers staff and volunteers.

• Strengthen income streams and ensure long-term financial sustainability.

• Act as a compelling ambassador for LRSN, building partnerships across sectors.

• Ensure strong governance, compliance, and effective organisational performance.

• Use insight and data to drive decision-making and continuous improvement.

WHY JOIN LRSN?

At LRSN, everything we do is guided by our values: we listen, we care, we serve others, we value people, we reach out, and we strive for excellence.

You will be joining an organisation with:

• A strong reputation and trusted presence across Lincolnshire.

• A dedicated and skilled volunteer network at its heart.

• A clear mission: that no one in our rural community should face difficulty alone.

• The opportunity to shape the future of a vital charity.

ABOUT YOU

You’ll bring senior leadership experience, strong charity and fundraising insight, financial confidence, and the ability to motivate people around a shared mission. A genuine connection to rural life and the farming community will help you thrive in this role.

Whether you are already operating at CEO/Head of Charity level or ready to step into your first top leadership role, you will be driven by purpose and passionate about making a difference.

WHAT WE OFFER

SALARY: Competitive Salary to be discussed on application

HOLIDAYS: 28 days plus public holidays

HOME-BASED WORK: with the requirement to travel for events and meetings

PENSION SCHEME: Contributory Pension Scheme - further details on application

For more information, a recruitment pack is available which will be sent on application.

HOW TO APPLY

To apply, please submit your current CV and a supporting letter of application addressed to our Chair of Trustees, Matthew Phillips, outlining your reasons for applying, motivation and what you would bring to the role.

Closing date: 30th June 2026

Interviews will take place in two stages: First interviews 6th July and second 24th July 2026.

LRSN is committed to equality of opportunity. All applications will be treated in confidence.

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2025, the UK team raised £10m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income consistently over £10 million per year within the next five years.

About the role

Orbis UK is offering the role of Senior Finance Officer, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.

This role is vital in order to support a highly performing group of staff as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Finance Team, which is responsible for the day-to-day finance operations of the organisation supporting both the Finance Manager and the Director of Finance and Operations in processing payments, payroll, journals, bank reconciliations and other key financial tasks needed for the successful running of a small international charity.

This is an ideal role for someone who has an appetite for growth in their skills and knowledge and who has an aptitude for process and structure, which is critical when helping to manage the resources of an organisation, ensuring financial discipline and effective controls are maintained throughout. This role would be perfect for any candidate looking to further their career in finance and accountancy and you will be supported by a team of experienced accountants to guide and train you as well as provide you with plenty of development and learning opportunities, especially in pursuit of an accountancy qualification.

Working within a team where new ideas are promoted and encouraged under an experienced Finance Manager, this role provides the perfect opportunity for the postholder to take ownership and make demonstrable change within a thriving international NGO.

We are looking for someone who has excellent, demonstrable financial acumen and experience, excellent communication skills, both written and verbal, who can demonstrate an ability to learn with a thirst for new ideas. A high degree of IT proficiency is important as the organisation seeks to use technology, including Artificial Intelligence, to work more effectively for the achievement of growth in the organisation. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn. Applications from candidates seeking to work part time (30 hours per week) will be considered for the right candidate, which can be worked flexibly.

The main responsibilities of this role are:

• To provide effective financial support to the Finance team and the wider organisation to ensure the smooth running of the charity.
• To ensure business continuity is maintained through the management of the purchase ledger function, including BACS, online banking payments and the review of expenses and credit card payments, payroll, income and bank reconciliations and other key tasks needed to ensure financial reporting can be made on schedule and in line with statutory, audit and trustee deadlines.
• To be organised, have excellent attention to detail and the ability to prioritise and manage a changing workload.

Benefits of working for Orbis UK

Before completion of probation:

• Competitive Salary benchmarked annually
• Minimum 25 days holiday pro-rated increasing with length of service
• Life Assurance Policy (4 x salary)
• Employee Assistance Programme
• E-learning Courses
• Social Activities
• Flexitime
• Free Sight test

After completion of probation:

• Matched employer pension contribution up to a maximum of 10% of basic salary
• Interest free season ticket loan
• Cycle to work scheme
• Electric Vehicle Salary Sacrifice scheme
• Contribution to cost of new prescription glasses
• Possibility of an overseas project visit after 3 years’ service

 Application and interviews

Closing Date: 11th June 2026
First Interviews: 19th and 22nd June 2026

Second Interviews: TBC

Start Date: ASAP

All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by June 18th 2026, your application has not been successful. We reserve the right to close applications early, if we receive enough applications that meet the criteria for the role so we would encourage interested applicants to apply as early as possible to avoid disappointment.

Our Values

At Orbis we look to attract inspiring and motivated people to help fight blindness in communities around the world. Experience is vital to any application but over and above this we are looking for individuals who share our values. Our values of Accountability, Commitment, Innovation, Integrity and Equity are the thread that connect our global team across geographies, languages, job functions, and time zones. The Orbis values reflect the way we - as an organisation and as individuals - approach problems and communicate with each other.

Our Vision

To transform lives through the prevention and treatment of blindness

Our Mission

With out network of partners, we mentor, train and inspire local teams so they can save sight in their communities.

Equal opportunities

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This aims to ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias. Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding

Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme

Application is via curriculum vitae and covering letter, via the Charity Jobs Website where applications will be kept anonymous to ensure a fair selection process. Enquiries about the role can be made by contacting us via our website.

Chief Executive Officer

British Liver Trust (transitioning to Liver UK)
Location: Hybrid (UK based, with monthly travel to Winchester)
Salary: circa £90,000, dependent on experience

Lead the next chapter for liver health in the UK

This is a unique opportunity to lead a respected and financially stable health charity at a pivotal moment of transformation.

Following a successful merger, the organisation is preparing to launch as Liver UK, bringing together services, information and advocacy across all ages. With a clear, trustee-approved strategy for 2026–2032 already in place, the next Chief Executive will focus on delivery, growth and national influence.

A strong platform and a planned transition

This role comes at a natural and positive point within a planned leadership transition.

Our current Chief Executive has provided long-standing, successful leadership and is excited to deliver the final phase of the rebrand before handing over. The incoming CEO will inherit a well-led organisation with strong governance, a clear strategic direction, and real momentum.

About the role

As Chief Executive, you will lead delivery of an established strategy, ensuring the organisation continues to grow its reach, impact and income.

You will work closely with an engaged and supportive Board of Trustees to maintain high standards of governance, regulatory compliance and risk management, while strengthening the charity’s voice in national policy and public affairs.

This is a role that balances external influence with internal leadership, ensuring both impact and organisational resilience.

Key responsibilities

• Deliver a trustee-approved long-term strategy, refining priorities as needed
• Ensure robust governance, legal and regulatory compliance
• Lead policy, public affairs and national influencing activity
• Maintain financial sustainability and drive income growth
• Lead and develop a high-performing Senior Management Team
• Oversee delivery of high-quality services and information

About you

You are a credible and values-driven leader with senior experience in the charity, health or related sectors.

You will bring:

• Proven senior leadership experience at Director or CEO level
• Strong understanding of governance, finance and regulatory compliance
• Experience influencing policy and working with senior stakeholders
• A track record of delivering organisational growth and impact
• Excellent communication and relationship-building skills
• You will be confident working with a Board of Trustees, able to build strong relationships, provide clear advice, and operate effectively in a governance-led environment.

You will be motivated by improving health outcomes and confident leading an organisation with both national influence and strong operational delivery.

Why join us?

• A clear, trustee-approved strategy ready for delivery
• Strong governance, financial stability and organisational foundations
• A positive and well-managed leadership transition
• The opportunity to shape a newly unified, UK-wide charity
• A chance to make a meaningful difference in an under-recognised area of health
• A strong, engaged and motivated Board

A competitive salary will be offered, reflecting the experience, skills and leadership qualities of the successful candidate.

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

BASED IN THE SWINDON AREA

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

Interview date to be confirmed.

About the job

We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking.

In the role you will:

• To oversee the day-today operations of the safehouse accommodation and services for potential victims of modern slavery in the service and their dependents
• You will work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes. This also includes preparing the client for exit, repatriation and any other resettlement plans.

What we are looking for:

• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents

This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends and bank holidays. You will also be required to be part of an on call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.

Interested? For full details and how to apply please visit Medaille Trust website

Closing Date: Friday, 5th June 2026 at 10am

Interviews: TBC

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.

Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.