Operations Director Jobs
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
We have a fantastic opportunity for an experienced Assistant to join us and support our Fundraising Director (FR Director), based in our London office.
You will support our Fundraising Director in effective management of the fundraising teams across our UK centres, and the central expertise in Trusts, Major Gifts and Partnerships.
Your responsibilities
- You will support our Fundraising Director in managing and delivering our fundraising objectives and targets for the UK
- Supporting our Fundraising Director in managing, developing and stewarding key high value donor relationships, key stakeholders, and senior volunteers
- Assist our Fundraising Director in managing their workload, managing all mail, correspondence, email and telephone contacts, diary management and travel plans
- You will routinely manage the monthly collecting of reports or data required to produce pipelines and forecasting
- In the absence of the Fundraising Director, you will be responsible for communicating with key stakeholders – utilising their highly developed interpersonal skills to receive and provide complex information
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits including:
- a unique, experiential induction based in one of our centres
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Over the next 5 years we plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
We are looking for a Governance & Operations Manager to join our small but nimble team to support our governance activities, and manage facilities, health & safety and IT at our small Central London office.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.
From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
This is a new part-time role combining operational management of our small office based in Central London, with supporting and developing the governance activities of an ambitious and growing charity.
Hands-on experience managing the operations of small to medium sized organisations is essential, particularly facilities and office management, health and safety, and IT (working with an outsourced IT Support provider).
You will support the CEO and Director of Finance & Resources with governance activities including preparing for and running board and sub-committee meetings. You will need to be a confident minute-taker with a good eye for detail, and have experience in collating high-quality board paper packs.
You will have an appetite to innovate and drive continuous improvement across your areas of responsibility, and as the only role on the team covering these functions, must love being hands-on and getting stuck in. In return, you will gain experience working closely with trustees and the leadership team, and gain understanding and insight into all aspects of running an ambitious and growing charity.
Skills and Experience
- Substantial experience of office and facilities management
- Understanding of health & safety and risk assessment
- Experience of servicing boards and committees, including preparing agendas, collating and disseminating papers, and taking minutes
- Understanding of charity regulation and the charity commission
- Self-starter, able to work independently and use initiative to solve problems
- Independent learner, keen to find and apply best-practise solutions
- Strong team player, able to establish productive relationships with multiple colleagues and stakeholders
- Willing to get stuck-in and be hands-on
- Strong IT and tech skills, including Office 365 and SharePoint
- Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
- Experience managing outsourced service providers
- Discrete and trustworthy, able to keep information confidential and retain a neutral and independent stance amongst colleagues
- Willing to be on site at least one day per week, and in response to emergencies
For full job description, please see attached file with full role profile and job description.
More information
- Part time 22.5 hours-30 hours per week (0.6-0.8 FTE), worked over 4 or 5 days Monday to Friday, between 9-5:30
- Hybrid working requirement for this role is at least one day per week on-site at our London office, plus potential additional days if required for board meetings, contractor visits, attending emergencies etc
- Salary range £40,000 - £48,000 FTE, pro-rata for part-time
- Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL, on Friday 4th October 2024
- We are proud of our benefits – see a summary on our website
- Closing date for applications - Monday 30th September at midday
If, once you’ve read the pack, you feel you have the passion for our work and the right mix of skills and drive to embrace this broad role, then we would love hear from you. Please apply with your CV and a covering statement telling us why you are a great fit for this role and for Leukaemia UK. The closing date to apply is midday on Monday 30th September 2024.
Interviews will be in person in our London Offices – at 26 Great Queen St, London WC2B 5BL on Friday 4th October 2024.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Director of Finance and Operations with a leading health charity, on a full-time, permanent basis. As Director of Finance and Operations, you will be responsible for all financial, human resource and other resourcing aspects of the charity. This includes strategic planning around use of all resources to achieve goals, providing financial control, organisational risk management and regulatory compliance as well as management and leadership of finance and admin teams.
Please note, there is hybrid working in place with this organisation and you would only be required to attend the office 1 day per week.
Additionally, please note, candidates looking for anything between 30-35 hours per week will be considered (the salary shown is the FTE).
As Director of Finance and Operations, you will:
- Be responsible for planning for long term financial sustainability and growth
- Be responsible for budgeting to maximise use of financial resources towards achieving charitable objectives
- Provide financial reports and management accounts to trustees, working closely with the treasurer to ensure that information provided is sufficient and appropriate for strategic oversight
- Be responsible for strategic planning to provide best staff resource possible for delivery of charitable objectives
- Maximise use of automation for efficiency and accuracy across the organisation, ensuring systems are developed accordingly
- Manage and lead the Finance and Operations team
The successful applicant will:
- Have Significant demonstrable experience in finance within the charity sector, in a similar role
- Be a fully qualified accountant
- Have the ability to interpret financial reports and communicate to non-experts in finance
- Have strong IT skills, including knowledge of system integration and automation
- Have solid experience of budgeting and strategic planning
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
We are looking for a highly motivated, detail oriented and flexible team player, for this varied and exciting role. In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
You will also work closely with the Grants Team to provide support in reviewing financial reports and documents from partners.
We are looking for someone who enjoys working across teams and can prioritise work while keeping a professional manner and working to meet deadlines.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance and Operations Manager with a small international development and humanitarian charity, on a part-time (15 – 22.5 hours per week), permanent basis. As Finance and Operations Manager, you will manage the internal finance and operational processes of the charity in compliance with UK GAAP, industry best practices and Charity Commission guidance and regulations, supporting trustees and staff to do their work and ensuring our best use of resources.
The role is supported by a part-time Finance and Executive Assistant who is responsible for the day-to-day running of the office, book-keeping and monthly reconciliations.
Please note, there is flexible working in place with this organisation and you would only be required to attend the office 1-2 days per month. Additionally, please note that the salary shown is the FTE.
As Finance and Operations Manager, you will:
- Oversee all accounts, ledgers, and reporting systems ensuring compliance with UK reporting standards and regulatory requirements
- Oversee the production of timely and accurate monthly reconciliation and reports by the Finance and Executive Assistant
- Support the Director and trustees to develop and oversee implementation of the charity’s mission and strategy
- Support the Director with budgeting and forecasting processes and provide appropriate reporting and analysis of variances and support for decision making to senior leadership and trustees
- Line manage the Finance and Executive Assistant
- Lead on ensuring compliance with data protection requirements
The successful applicant will:
- Have Significant demonstrable experience in finance within the charity sector, in a similar role
- Be qualified or part-qualified and actively studying for ACCA, CIMA or equivalent
- Have knowledgeable in UK charity accounting, financial statements, audits, organisational strategy, planning and budgeting
- Have experience of managing/overseeing restricted funding from donors and how to record project income within accounting software
- Have experience of using QuickBooks or similar online accounting software packages
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community. This year the charity celebrates its 90th anniversary of delivering person centred services across the region. Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.
After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!
Are you a successful leader looking for a new, unique challenge and can you help us to be even better? Then read on ....
Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations. Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.
This is a rare opportunity to join our established and well-respected charity in a senior management role. Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!
As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking! If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.
For further details please see the job description and person specification attached below. To apply, please visit our website.
Closing date for applications: Friday 27 September 2024 (noon)
Provisional interview date: Tuesday 8 October 2024
The client requests no contact from agencies or media sales.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Regional Supply Chain Operations Manager
Location: Nigeria, Abuja
Contract: 12-Month fixed term contract (renewable)
Salary: Local Terms and Conditions apply
About the role
The Regional Supply Chain Operations Manager (RSCOM)2 is part of the Programme Supply Chain (PSC) team. This role supports programme teams and Country Offices (COs) in supply chain management and compliance with Good Distribution Practice (GDP) standards.
The RSCOM 2 WARO position is field-based and works with other regional roles to provide support to the Nigeria, Sierra Leone, Ghana, and Liberia COs. This includes helping with planning, procurement, logistics, and custom clearance, ensuring adherence to PSC, Quality Management System (QMS), and GDP operating standards.
The goal is to build the capacity of COs in procurement and supply chain activities, ensuring Sightsavers’ programmes and COs are well-resourced and risks to the organization’s reputation are managed.
Principal Accountabilities
- Understand Sightsavers’ operating models and PSC requirements, focusing on planning, GDP standards, and best practices across WARO COs.
- Collaborate with the Controller PSC and other RSCOMs to support WARO COs and programme teams in planning, procurement, and supply chain management.
- Assist WARO COs in applying the PSC system and QMS, understanding UK regulations for WDA (H) licence, GDP guidelines, and national regulations.
- Develop solutions for programme supply chain management at CO and field levels, providing expert advice to resolve supply chain issues.
- Create a training plan and visit schedule to address Regional Director (RD) priorities and CO SC risk profiles.
- Work with the Controller PSC to develop tools for capacity building in supply chain management for WARO COs or programme partners.
- Provide robust support to WARO COs, frequently visiting countries to enhance performance, compliance, and capacity building.
- Collaborate with central teams to ensure COs’ supply chain needs comply with organisational procedures and programme demands.
- Offer technical advice to senior programme/regional and country leadership on complex supply chain issues.
Principal Outputs
- Lead the capacity building implementation of focused WARO COs developing a workplan for review and approval by Controller PSC
- Provide the key point of contact for WARO CO staff to assist with the application of the QMS, supplier qualification, SC planning, advice regarding audit and compliance, and leading on day-to-day support and periodic reviews.
- Provide general advice and the conduit for developing the wider PSC team understanding of CO challenges and requirements
- Advise SCMs regarding country specific use of local suppliers, storage sites and/or transport routes, etc
- Liaise with internal and external stakeholders as required
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
The Regional Supply Chain Operations Manager will be skilled in developing solutions for programme supply chain management at both CO and field levels, providing expert advice to resolve supply chain issues. The RSCO will create risk-based training plans and visit schedules to address Regional Director priorities and CO supply chain risk profiles. Working effectively with the Controller PSC to develop tools for capacity building in supply chain management for WARO COs or programme partners. Additionally, providing robust support to WARO COs, frequently visiting countries to enhance performance, compliance, and capacity building
Jobholder Requirements
Essential:
- Supply Chain or Logistics professional qualification.
- Experience in implementing/overseeing complex large-scale supply chains for NGO-funded programmes or equivalent.
- Culturally sensitive and empathetic, with a focus on achieving clear objectives.
- Demonstrable experience in similar supply chain management involving pharmaceuticals, medical equipment, and stores in the international development sector.
- Ability to establish effective working relationships with personnel at all levels, internally and with external contractors and suppliers.
- Experience of working directly with third-party contractors and supplier management.
- Excellent verbal and written communication skills in English with strong IT skills.
- Emotionally resilient, able to travel and operate alone, interpret Controller PSC’s intent, and develop plans with departments to achieve overarching aims and objectives.
Desirable:
- Understanding of global supply chains, wholesale distribution of pharmaceuticals, and freight forwarders.
- Experience of the NGO and international development environment.
- Able to conduct training needs analysis, plan bespoke training packages, and implement delivery.
- Commitment to continuous personal improvement in performance.
- Experienced in fostering a culture of collaborative working, sharing knowledge, expertise, and skills across teams.
- Strong organisational skills, able to liaise with geographically dispersed groups, both internally and externally.
- Ability to travel up to 30% of the work time as needed to support programme implementation.
Closing date: 29 September 2024
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Director of People, Culture and General Counsel
Location: Remote; this role sits within our Global People & Culture Team, which provides leadership and partnership to all of our teams in Europe, Australia, Asia, and North America and we welcome applications from candidates in the locations we have staff in (India, Australia, UK, Spain, France, Sweden, Germany, US).
Reports to: Executive Director
Employment type: Full-time (non-exempt in the US)
Hours per week: 35-40 hours (depending on local employment laws)
Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on 10+ years of experience and region of residence (to match our current 2024 salary bands)
Closing: October 2, 23:59 Central Daylight Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.
We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
Position Overview:
At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People, Culture, and General Counsel who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this dual role, you will lead our global HR function, supporting employee relations and engagement, while also serving as our in-house legal counsel on matters related to policies, contracts, global operations, and employee relations across our international footprint.
Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported.
Key Responsibilities:
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Global People & Culture Strategy:
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Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.
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Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.
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Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.
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Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.
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Employee Experience and Engagement
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Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.
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Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.
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Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.
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Strategic DEIB Leadership
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Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.
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Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.
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Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.
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Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.
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Legal Counsel
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Provide legal counsel on employment law, contracts, global operations, and labour issues, ensuring compliance across CPI’s international operations.
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Manage risk by providing strategic legal advice related to global policies, contracts, and employee matters.
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Ensure that all legal documentation and contracts are aligned with CPI’s values, ensuring ethical and equitable standards are maintained across the organisation.
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Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination and management of legal matters worldwide.
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Organisational Development and Policy Creation
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Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.
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Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.
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Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.
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Leadership and Collaboration
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Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.
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Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.
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Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.
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Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.
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The person we are looking for will:
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Have 10+ years of experience of People & Culture and DEIB experience, particularly in the non-profit/charity/social impact space.
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Hold at least 5 years of experience in a legal counsel or similar role, advising on HR-related legal matters.
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Possess a Juris Doctor (JD) and be licensed to practice law in at least one U.S. jurisdiction.
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Have significant experience in nonprofit law, including the development, review, and negotiation of contracts, compliance with relevant regulations, and governance.
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Be a people-focused leader with strong interpersonal skills and a passion for fostering positive, inclusive workplaces.
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Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.
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Have a track record of successfully developing and implementing people strategies that align with organisational goals.
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Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.
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Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and HR practices.
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Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.
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Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.
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Have high integrity, with the ability to hold confidential information and conversations tightly.
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Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation.
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Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
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Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.
Salary, Benefits, and How to Apply
At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.
CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals; employer contribution as applicable; 1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.
We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by the closing date of October 2, 23:59 Central Daylight Time as the portal closes automatically and we will not be able to reopen it.
CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW is recruiting for the position of ‘Director of People & Culture' to join its dynamic People and Culture Division based in its offices in Birmingham, UK. The organisation is operating to hybrid working model.
The purpose of the role is to:
•Deliver a focused HR service to provide strategic direction and leadership to support the organisation-wide HR planning and implementation of policies and procedures to ensure that the overall organisational objectives are achieved.
•Strengthen IRW’s relations with the wider community to consolidate and develop the visibility and image of the organisation.
•Facilitate professional and systematic communication and cooperation between the different parts of the IRW family to ensure maximum impact of the organisation’s work.
•Lead on the development, implementation and regular review of the divisional strategy, policies & procedures, processes, work plans and systems to achieve the agreed divisional objectives.
•Lead, manage and develop staff in order to ensure that the divisional is capable of fully achieving its agreed targets, and to provide HR specialist and strategic advice to partners as and when required.
The successful candidate must have or be:
•CIPD membership at Chartered or Fellow level or equivalent experience
•Sound understanding of UK employment law is essential
•Sound understanding and proven experience of HR processes, including but not limited to, change management, organisational development, ER case work, resourcing, compensation and benefits, policy development
•Proven experience of HR business partnering and substantial skills and experience of HR management at a senior level within in a large organisation
•A good understanding, commitment and sympathy with Islamic Relief’s Values, principles and mission
•Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives
•Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives
•Ability to guide staff development towards achieving key performance indicators
•Demonstrable experience in consultative team approaches to decision-making and innovation which motivates and drives teams forward
•Proven ability and experience in analysing data which enables sound conclusions and recommendations to be drawn to work in a way which always considers long-term goals whilst maintaining an overview of its immediate situation
•Track record of working in partnership with senior leadership teams, based on a coaching approach
• Up-to-date knowledge of current employment legislation, awareness of forthcoming employment legislation
•High level of competence in all aspects of managing employee relations
•Sound financial and time management which enables strategic goals to be achieved within budgetary constraints
•Ability and motivation to travel within UK and internationally if required
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
- This post is classed as Social Media Profile Level One (Senior Ambassador) under IRW’s Personal Social Media Policy. The postholder must disclose their social media accounts and must represent IRW in an acceptable way online, in accordance with the policy.
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of creating a more just and equitable society? Facing History and Ourselves UK uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. Join our growing team to help us ensure more young people grow up to be critical and empathetic thinkers who are equipped to stand up against injustice and play their role as active responsible citizens. You will provide administrative support for our fundraising and operations functions, including human resources and health and safety, provide admin support for our Executive Director and provide logistical support for events.
Role Overview
Reporting to the Executive Director, the Finance and Operations Administrator will be responsible for providing successful administrative support for the general running of the organisation and for our fundraising activity. The post holder provides support to the Executive Director and other members of the team to ensure the smooth running of all non-programme activity.
We are looking for a well-organised individual who would enjoy being part of a small, passionate team.
Key Duties and Accountabilities
The role will involve four key areas:
- Finance administration; including entering all transactions into Sage (finance management system), raising and processing invoices, processing staff and contractor expenses, supporting preparation finance reports for board and audit.
- Operational administration; including human resource and health and safety administration, supporting administration of the board of trustees, undertaking logistical support for team and board meetings.
- Event support; including supporting event planning and overseeing event logistics for all non-programme events.
- Administration support for Executive Director; including supporting diary management and undertaking research prior to and following meetings and events.
- Fundraising administration; including administrative support for management of donors, maintaining calendars and scheduling events and meetings, and maintaining the database.
Your Core Competencies, Skills and Experience
(E is essential, D is Desirable)
- Qualifications or work experience (paid or voluntary) relevant to the role. (E)
- Competency with technology, including Microsoft, Google and other software/tools. (E)
- Strong relationship-building skills and an ability to maintain relationships over time. (E)
- Effective communication skills, in writing and orally. (E)
- Ability to manage time and multiple tasks. (E)
- Well-organised and detail-oriented. (E)
- Ability to resolve most issues and tasks independently, escalating complex situations. (E)
- Maintain a high level of confidentiality due to the nature of work. (E)
- Commitment to the mission of Facing History. (E)
- Project management skills and experience. (D)
- Experience with Salesforce or a similar database. (D)
- Experience with Sage Intacct or similar financial management system. (D)
There will be a requirement to work outside normal working hours due to evening events and the fact that we work closely with Facing History and Ourselves Inc. in the United States, who originated the work and provide support and guidance to the team in the UK. It is expected that this is likely to average one day a week with a later start and finish than usual working hours with reasonable notice given.
There will be some UK wide travel required for the job.
Why work at Facing History and Ourselves?
Facing History and Ourselves UK is a charity committed to using the lessons of history to inspire teachers and their students to build a world free from bigotry and hate.
We are entering a new three-year strategy to drive growth and give as many schools and teachers as possible the tools and content to empower their students to become upstanding citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. This administrative role will be key to the smooth running and success of our organisation and supporting the operational, financial and fundraising efforts which underpin the work allowing us to continue to deliver and grow.
Employees receive 20 days of paid annual leave, all bank holidays and a further four floating / personal days (pro rata’d for part time roles). We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.
Facing History and Ourselves UK is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.
Facing History and Ourselves UK is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016.
Facing History and Ourselves UK is a registered charity, number 1103592.
Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.
Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required.
Once you have submitted your application, you will receive an Equal Opportunities Form to complete and return to us.
Closing date for applications is Monday 23 September at 10am. We reserve the right to close applications for this role early, so encourage candidates to submit their applications as soon as possible.
Interviews are currently scheduled for Friday 4 October. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.
The client requests no contact from agencies or media sales.
Location: Cambridge
Salary: £75,000 - £90,000 Per annum plus benefits
Position Type: Permanent Full-Time
Are you an experienced HR Manager and passionate about influencing people and managing HR function through a transition of a complex organisation? The Royal Society of Chemistry (RSC) is seeking an experienced Head of People Operations to join our People and Culture team.
About Us:
The Royal Society of Chemistry (RSC) is a not-for-profit organisation with a thriving international community of over 60,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Our purpose is to help the chemical science community make the world a better place.
We are seeking an experienced and innovative Head of People Operations to join our People and Culture (P&C) function at a pivotal time of transformation. This role offers an exciting opportunity to shape and enhance our key HR specialist services, working closely with the P&C Director to drive positive change across the organisation.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role.
In this role it is expected that you will attend the office 1 day per week. If you need flexible working arrangements, please outline this in your application. Travel to both the Cambridge and London will be required for this role.
Key Responsibilities:
As the Head of People Operations, you will play a crucial role in driving the RSC's people strategy and organisational effectiveness. You will lead the implementation of P&C's transformation initiatives, managing a team of specialist leads across key HR functions. Your responsibilities will span strategic leadership, productivity enhancement, and performance management, overseeing the development of a high-performance culture through aligned frameworks.
You will be accountable for the total reward strategy, including compensation, benefits, and pension schemes. Talent management will be a key focus, encompassing workforce planning, recruitment, career development, and succession planning. You'll also spearhead the organisation's learning and development programs.
In this role, you'll foster positive employee relations, lead on complex ER cases, and manage people policy development. As the Initiative Owner for the new HRIS (Workday) implementation, you'll ensure its successful delivery and adoption. Promoting diversity, equity, and inclusion will be integral to all your activities.
You'll establish and track key P&C metrics, providing regular reports and using data to drive decision-making.
Building strong relationships with senior leaders, you'll act as a credible HR expert, providing guidance and identifying opportunities for organisational alignment and value creation.
Financial acumen is crucial, as you'll manage budgets related to P&C initiatives. Your role will be pivotal in shaping the RSC's people practices, driving cultural change, and ensuring the organisation has the capabilities to meet its strategic objectives.
Essential Skills:
- CIPD Level 7 qualified or Level 5 qualification coupled with significant experience of operating at a senior/lead level
- Extensive HR operational knowledge within relevant legal frameworks, ability to devise innovative solutions to significant and complex HR problems.
- Experience of successfully operating as a people manager providing leadership and direction across a range of HR specialist services, aligned with the delivery of strategic people goals
- Significant experience of effective people management across a wide team
- Excellent negotiation skills and an ability to influence outcomes through reasoning, persuasion and tact.
- Strategic and logical thinker and decision-maker able to provide practical and creative solutions to the management of corporate and directorate issues.
- High level analytical abilities: able to assimilate and analyse information quickly, identifying issues, priorities and solutions and using effective models, techniques and resources to resolve issues.
- Demonstrable continuous development and improvement of own professional practice.
- Proven experience of influencing strategic HR policy direction within a large / complex organisation, ideally with some experience of leading a people function with international colleagues
Why Join Us?
At the RSC, we are committed to fostering a high-performing organisation that amplifies the impact of chemical sciences through data-driven decision-making and strategic partnering services.
How to Apply:
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills and expertise match the competencies outlined in the Job Description. Download the full job description here.
Interviews process:
Please be aware that there will be 2 stages of interviews. The 1st stage interviews will be conducted via Teams on the w/c 7th October and the 2nd stage interviews will be conducted shortly after at our Cambridge office. If you are shortlisted for the 2nd interview you will be asked to prepare a presentation.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
You may also have experience in the following: HR Advisor, Human Resources Advisor, People Advisor, People Manager, Recruitment, HR Officer, HR Business Partner, People Business Partner, Human Resources Officer, Talent Acquisition, Human Resources Executive, HR Generalist, etc.
REF-216 699
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.