Operations manager jobs in Leicester
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Purpose of Role:
- To ensure the smooth and effective running of all aspects of Healthwatch Bucks’ delivery.
- Work with the Chief Executive to review, maintain, and update policies and procedures and ensure organisational compliance.
- Maintain HR and other records in line with agreed policies and legal requirements.
- Provide effective administrative support for the recruitment, onboarding, induction, training, and departure of staff, volunteers, and directors.
- Oversee a professional, courteous, and empathetic signposting service for people seeking health and social care information.
- Ensure that all staff, volunteers, and directors can use data, information, and record-keeping systems appropriately and comply with policies and procedures, including Data Protection, confidentiality, and GDPR.
- Act as the central point of contact for volunteers, helping to facilitate positive relationships between volunteers and staff and ensuring volunteers remain engaged in the wider work of the organisation.
- Deputise for the Chief Executive at agreed meetings and forums.
Registered Charity 
6 - 10
The client requests no contact from agencies or media sales.
Thank you!
Business Development and Operations Manager
We are looking for a Business Development Manager with great people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise?
You will oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds and ensure strategic alignment.
Position: Business Development and Operations Manager
Location: Leicester/hybrid and site based
Hours: Full-time (37 hours per week)
Salary: £35,000
Contract: Permanent
Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme
Closing Date: 28th May 2026
Interview Date: W/C 8th June 2026
The Role
We are looking for a Business Development and Operations Manager to support the strategic aims of the charity and the Chief Executive Officer.
You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.
About You
We are looking for someone with proven experience in business development and experience of managing operations.
You will have:
· Excellent leadership, interpersonal and communication skills.
· A proven ability to identify and pursue new business opportunities.
· Experience of managing budgets, targets and financial reporting.
· A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.
· Commercial awareness and financial literacy to manage budgets, targets and financial reporting.
· An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent)
· The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.
· The ability to achieve targets and work to tight deadlines.
· The ability to work flexibly.
We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving license, access to own transport and willingness to travel regionally.
If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!
About the Organisation
The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.
As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.
You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager.
