Operations Manager Jobs in Newham, London
The British Academy – the UK’s national body for the humanities and social sciences - is seeking an Individual Giving and Data Manager to join our Development Directorate on a fixed-term basis, providing key support in the delivery of the Academy’s fundraising efforts, including supporting the implementation of a new CRM system.
The Role
The Individual Giving and Data Manager will work closely with the Head of Development to manage data and deliver communications to individual donors at the British Academy. This will include a regular giving programme, with a target audience of the Academy’s Fellow, and fundraising from public events attendees. This role is unique in that it sits within the small, friendly Development Directorate, and will also work closely with colleagues in the Academy’s Digital Team.
The Academy is currently transitioning its CRM system to Salesforce and the Individual Giving and Data Manager will work closely with the Project Team to achieve this. A core duty of the role involves the migration of data and helping to coordinate and build new fundraising processes within the new system. To do this, the post-holder will work collaboratively across the organisation to ensure that communications to Fellows and other individual donors are co-ordinated. You will be an effective communicator, able to collaborate with both external and internal stakeholders. A keen attention to detail and a proactive approach to problem solving, in terms of planning, prioritisation and demonstrating resilience when faced with adversity is essential.
You will also coordinate fundraising-related communications across a variety of platforms, working closely with colleagues in the Digital Team. This includes thanking donors in a timely and sincere manner, delivering stewardship events for donors, and reporting on activities in the annual report.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and Conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to Apply
To apply, and to see the full job description and our workplace values, please follow the link to access the Applied recruitment platform.
Closing date: Noon on Tuesday 25 June 2024.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Thank you!
Refuge Manager
Salary: £40,221, 5 days a week
The Refuge Manager post is instrumental in the delivery of care, a safe environment and a comprehensive package ofservices that meet the needs of the MENA women at risk of VAWG in our refuges. The post holder will be responsible formanaging IKWRO’s refuges and providing advice, advocacy, and casework support. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of IKWRO’s service users in all aspects of their duties and responsibilities.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing Date: 30th June 2024
Interview Date: Week commencing 1st July 2024
Thank you!
Using Anonymous Recruitment
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About Kinship:
Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated HR Project Manager to join their team and support their mission.
Purpose of Role:
The purpose of this new role is to support the growth of Kinship by significantly contributing to infrastructural development, ensuring effective day-to-day operations, and seamless delivery of the HR function. As a pivotal role within Kinship, the HR Project Manager will lead on all employee lifecycle activities, creating high levels of engagement and positive experiences for staff.
Working in partnership with the Interim Head of People and Culture, Director of Finance, People and Performance, the wider management team and Kinship’s external HR consultants (HR Dept) to design, develop and embed a high-quality HR function to support the employee life cycle.
Key Responsibilities:
- Ensure all HR matters are handled fairly, consistently, and in line with legal requirements and policies.
- Act as the first point of contact for HR queries and provide guidance to line managers.
- Lead the collation of monthly payroll data and ensure its accuracy.
- Manage HR systems and databases to process employee data in line with GDPR regulations.
- Oversee the recruitment and onboarding process, ensuring an excellent experience for candidates and hiring managers.
- Contribute to the development of Kinship's induction framework and deliver induction sessions for new joiners.
- Identify learning and development needs within the charity and create cost-effective learning plans.
- Support the development and delivery of an effective performance management framework.
- Manage an employee relations caseload and provide support and guidance to line managers.
- Contribute to the development of Kinship's EDI framework and embed EDI principles across the charity.
Skills & Experience Required:
- Demonstrable experience of supporting the development of a high-quality HR function.
- HR certification (e.g., CIPD Level 5 qualification) is essential.
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent administrative and data management skills.
- Effective written and oral communication skills.
- Strong interpersonal skills and the ability to work collaboratively.
- High level of accuracy and attention to detail.
- Ability to work on own initiative and manage workload effectively.
- Experience of working in a dynamic and fast-changing environment is desirable.
Compensation & Benefits:
- Competitive salary
- Full Time/Perm Position
- Hybrid Working (3 Days in Office in Vauxhall, London)
- Pension scheme
-- 30 days of holiday per year, plus bank holidays
- Opportunities for personal and professional development
- A supportive and collaborative working environment
If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by 17th June 2024. We look forward to welcoming you to the Kinship family!
Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.
Please submit your application with cover letter/statement by the closing date.
Size: 21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.
We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.
This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.
We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.
MAIN DUTIES
1. Advice and casework
- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.
- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.
- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.
- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.
2. Collaborative working
- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.
- Develop links and partnerships with other organisations to enable effective joint working.
- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.
- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.
3. Compliance and Regulation
- Ensure HMC is meeting the standards required to maintain OISC accreditation.
- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.
- Ensure accurate record keeping using HMC’s case management system.
- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.
- Administrative tasks relevant to the post.
4. OTHER DUTIES
The post holder will be expected to:
- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities
- Work collaboratively with other HMC staff, volunteers and professional advisors
- Participate actively in staff meetings, and other meetings as may reasonably be required
- Attend HMC Trustees’ meetings as required
- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.
- Work in line with the ethos of HMC.
Please complete your application and covering letter addressing the skills and experience in the Person specification by Monday 03rd July 2024.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.
The first-round interviews are scheduled to take place online on Tuesday 9th or Thursday 11th of July.
Please let us know if you require any reasonable adjustments to apply, or at interview stage.
Due to our limited capacity, we are very sorry that we will be unable to offer feedback on applications which are not shortlisted.
Thank you!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.
About the Role:
- Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
- Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
- Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
- Respond promptly and effectively to HR-related inquiries from employees and management.
- Conduct training sessions to educate employees and managers on HR policies and best practices.
- Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in managing HR operations and a team within a small to mid sized organisation.
- Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
- Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
- Strong communication skills to effectively liaise with both internal and external stakeholders.
- Strategic HR management abilities to align HR functions with organisational goals.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Thank you!
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.
Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.
Person specifications
We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.
Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Thank you!
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Title: Assistant Shop Manager
Salary: £29,793 per annum
Contract: Permanent
Hours: 40 hours per week, five days over a flexible seven-day rota
Location: 129 Muswell Hill Broadway, London, N10 3RS
About the role
As Assistant Shop Manager, you will play a key role in managing everyday operations to deliver an outstanding customer experience. You will be involved in volunteer recruitment and management as well as processing donations, engaging with the community, and delivering the highest standard of customer service through your team. You will work towards ambitious targets, including leading on creative initiatives to drive sales and community engagement maximising the impact on our mission to end homelessness.
This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be keen to build your people management skills including working with Crisis members. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Tuesday 11 June 2024 (at 23:59)
Interviews will be held Monday 24 June 2024 location TBC
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Marylebone Parish Church is seeking to appoint an exceptional and inspiring Community and Development Manager..
Position: Community and Development Director
Responsible to: The Rector
Location: St Marylebone Parish Church, London NW1.
Hours: Up to three days per week
Salary: £60,000 - £65,000 per annum (pro rata)
Summary of role – please see full job description for details
In addition to building good relationships and following through with the major and most established grant making organisations, the Community & Development Manager will also need to show ingenuity in researching new and appropriately interested funders to support St Marylebone in its work, mission and ongoing upkeep.
Principal responsibilities – fundraising, development and communication, research, cultivation and solicitation. This job is for you if you are flexible, entrepreneurial and excited by the opportunity to help shape the future of this central London church, and if you have demonstrable fundraising skills and a proven track record of securing major gifts.
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a covering letter outlining your suitability for this position.
Closing date: 19 June 2024
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”
Candidates should submit application letter and CV
Size: 21 - 50
We are a large Parish Church in central London, a community from all over the world and of all ages, journeying together in faith, hope and love.
The client requests no contact from agencies or media sales.
Thank you!
Are you a solution focused individual interested in working for a leading charity?
St Mungo’s has embarked on an exciting transformational project to review and improve systems across the organisation. The project aims to make improvements that will support our colleagues in continuing to deliver the best possible service to our clients experiencing homelessness and to support an end to rough sleeping for good.
We are looking for a talented Project Manager to join our central Project Management Office team (PMO) for a 12 month fixed term contract to focus on the delivery of our new People Systems (HR Management, Recruitment and Onboarding, Learning and Development) project. In this role you will:
- Lead and manage the successful delivery of designated people system projects.
- Oversee best practice processes to ensure projects are delivered on time, in budget and with minimal organisational disruption.
- Build, develop and lead multi-disciplinary project teams to ensure delivery of the relevant projects.
- Provide support and training around project techniques to colleagues across St Mungo’s.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a determined individual interested in taking on a new challenge, driven to work on complex projects, able to demonstrate your experience in leading and managing large projects, operational process and change and comfortable leading multi-disciplinary teams to deliver projects.
- You will have excellent attention to detail, organisational and prioritisation skills and a solution focused approach.
- You will be able to react quickly to any given situation, taking into account both short and long term risks and consequences.
- You will have good communication and influencing skills with the ability to build strong relationships with colleagues across the organisation including senior colleagues.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 12 June 2024
Interview and assessments on: 20 and 25 June 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Who: We are looking for an experienced, self-starting Finance Manager for the Central Foundation Schools of London, a charity supporting two state schools in London, with investments and endowments in the region of £40m.
Responsibilities: The Finance Manager will be responsible through the CEO to the Board, for day-to-day management of the charity’s accounts and all financial operations. They will manage the financial record keeping, payroll, pensions, banking and oversee the tracking of Foundation’s investments and income. The postholder will provide accurate financial management information, including quarterly cashflow forecasting and management accounts and co-ordinating the annual budget setting process. They will be responsible for preparing the annual accounts to the required standards and overseeing the annual audit process. They will also provide advice on a range of operational issues to ensure sound asset management, value for money and compliance with statutory requirements relevant to the charity’s financial operations. They will contribute to the shared leadership of the organisation including collaborating on the implementation of the Foundation’s strategy.
Our Work: For over 150 years, the Central Foundation Schools of London has supported two schools in inner London. Between them, the Girls’ School at Bow Road, Tower Hamlets and the Boys’ School is based in Cowper Street, Islington provide places to over 2,500 young people. Today, the Foundation continues to benefit students at these two schools while also supporting the schools to strengthen the opportunities, facilities and educational excellence for current and future students.
Our People: We are a small team with three part time staff managing the day to day work of the Foundation. A Board of 18 trustees/directors volunteer their time and skills and collaborate closely with the small staff team. In 2022 the Board started a process of transformation and modernisation of the charity’s operations and processes. In 2023, alongside refreshing our governance, supporting two major building programmes and updating our financial operations, we established our first strategy addressing how we can best support the Schools over the next decade and more.
The Role: To support the exciting opportunities presented by the new strategy, Central Foundation Schools for London are recruiting a permanent Finance Manager to provide professional management of the charity’s accounts, ensuring the charity’s operational effectiveness and efficiency, accurate financial management information and advice, preparation of the annual budget, management of our investment portfolio as well as compliance with statutory for the production of the Annual Statutory Accounts in compliance with latest SORP and legislation.
Experience: We are looking for a fully qualified accountant with good post-qualification experience with the ability to work independently and lead the charity’s financial operations.
Hours: Working 2 days a week, the appointed candidate will have the flexibility agree their working pattern with the chief executive. Ideally, the new Finance Manager would work Tuesday or Wednesday (or both) on site in the Foundation office when other staff members are also on site.
Our Offer: Salary £48,000 - £54,000 pro rata dependant on experience;b ased near Old Street, with flexibility in days/hours by agreement; enhanced employer pension with option to join from day 1; 25 days holiday plus bank holidays (pro-rata); taining and development support, including support for continuing professional development.
Size: 1 - 5
Through an exceptional Central Foundation education, every student learns, develops, and grows so they can reach their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Homeownership Manager
Hours: 35 hours (full time)
Location: Finsbury Park, N4 2DR. This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Salary: £52,774 per annum
Contract: Permanent
This is an exciting opportunity for an experienced Leasehold professional to join our Homeownership Team.
We are looking for a confident, customer focused individual with great interpersonal skills for this busy homeownership Manager role. You will bring your knowledge and experience of managing a team to deliver a holistic, customer focused leasehold management service where residents are at the heart of what you do.
You will work closely with the Head of Housing Management to develop the service through improved policies and processes, whilst improving leaseholder satisfaction.
Some of the key responsibilities of the role include:
- Management of an end to end leasehold and shared-ownership service to include, staircasing applications, lease assignments, and Section 20s.
- Recruitment and management of a small team of Homeownership Officers and Customer Service advisors responsible for day-to-day delivery of leasehold and shared-ownership services.
- Holding third party managing agents and freeholders to account for ISHA and our residents.
- Working closely with the Service Charge Officer for the setting, and management of service charges
About You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused service to our residents and colleagues. This is a busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring they deliver a service to residents that enables them to flourish in their homes and communities.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 12:00pm on Tuesday 11 June 2024
Interview: Monday 17 June 2024, in person at Finsbury Park, N4 2DR
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a successful major gifts fundraiser who is looking for a new challenge and is keen to work at Europe’s largest conservation organisation?
Our high-achieving Philanthropy Team is looking to recruit a Philanthropy Manager to help grow our donor portfolio and further increase philanthropic income for the RSPB. We are looking for an experienced major gifts fundraiser to join our friendly and hard-working team who will help us achieve our ambitious goals.
Philanthropy Manager
Reference: JUN20245094
Location: Flexible in UK
Salary: £32,022.00 - £36,731.00 per annum
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
You will be responsible for cultivating a portfolio of prospects and donors through a range of engagement, to gain their financial support for programmes, projects and the wider RSPB. Working with colleagues in relevant departments, countries and regions, you will manage donor relationships and solicitation strategies to achieve the best outcome for the RSPB.
What's the role about?
As a team player with a positive and diligent approach, you will:
- Look after your own portfolio of donors as well as reaching out to prospects and new donors. You will be responsible for fundraising information to advance plans and ensure prospect and donor records are accurate, incorporating any changes, new activities, updated plans, and new information as well as adding new relationships in keeping with data protection and team procedures.
- Work closely with your team and wider organisation colleagues to implement solicitation strategies, to secure financial support either by direct solicitation, preparing a written proposal, or working with senior management to make a solicitation.
- Be involved in the development of funding proposals for approved priority projects that will inspire potential donors to secure gifts.
- Contribute to the planning of and participate actively in events (face to face and online) to build relationships with donors and prospects for future income and to demonstrate the impact of gifts already received.
- Arrange meetings with individual donors at a variety of venues, including at our reserves, working closely with area and reserve colleagues to deliver an excellent experience for our supporters
- Be jointly responsible for the planning, writing, production and mailing of Philanthropy Matters, our publication aimed at philanthropic supporters.
- Build effective relationships both within the RSPB and external to it that will enhance its reputation and ultimately secure funding. This includes understanding donors’ wishes and aspirations and identifying links with approved priority projects with the aim of securing substantial gifts.
Essential skills, knowledge and experience:
- Intermediate levels of fundraising as demonstrated by work successes and recognised fundraising courses
- Experience in how to research and cultivate a prospect. And understanding of how to write a cultivation strategy
- Ability to write funding proposals and prepare briefing documents in advance of meetings and events
- Competent in the use of a CRM system (Salesforce), the Microsoft suite, other databases, research tools and methods
- Excellent communication skills, both verbal and written, and the ability to communicate effectively at all levels
- Ability to work collaboratively with team members, and people and teams outside of our department
- Good judgement when working with donors and ability to recognise potentially sensitive areas between prospects and the RSPB to ensure reputational values are maintained
- Experience of having successfully managed and developed donor relationships leading to substantial support.
Desirable skills, knowledge and experience:
- Experience or interest in the environmental sector
Closing date: 23:59, Sunday, 30th June 2024
Please note that we are actively recruiting for this position, will be interviewing on an ongoing basis, and reserve the right to close this vacancy once sufficient applications have been received - so don't hesitate to apply!
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.
People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Finance and Internal Operations | up to £60,000 + benefits
Permanent | Croydon – Hybrid Working
A truly inspiring place to work, Young Roots partners with young refugees and asylum seekers aged 11-25 (mostly alone in the UK without their families) to improve their wellbeing and fulfil their potential. With a dedicated team providing life-changing services including intense one-to-one casework, English language mentoring, and access to specialist therapeutic and legal advice, Young Roots are proudly celebrating their 20th anniversary.
Using their years of frontline work and deep understanding of the challenges faced by young refugees and asylum seekers, Young Roots are now focusing on campaigning and influencing policy to bring about positive change. The Head of Finance and Operations will support significant growth and associated transformation of their Finance and Operations to underpin their ability to provide these vital services to support young refugee’s increasingly complex needs.
Reporting to the CEO and leading a team of 3, the Head of Finance and Internal Operations is a critical leadership role providing advice and analysis to the Board and its Committees. This role will drive the vision and direction of Young Roots as a member of the Senior Leadership Team and will set the strategy for Finance, HR, IT and Facilities. This role offers a rare opportunity to contribute at a big-picture strategic level, whilst maintaining the ability to manage their finances in a hands-on way for a genuinely amazing charity.
Key Responsibilities:
- Leadership: As part of the Senior Leadership Team, support the CEO to develop, implement, and drive the vision and strategy for Young Roots; Develop and lead a first-class Finance and Operations Team; Support the SLT in its decision-making by providing expert analysis across finance, governance, HR, IT, risk, and facilities perspectives.
- Finance & Planning: Provide robust financial governance and long-term financial planning; Lead financial reporting, production of management accounts, budgeting, reforecasting, and cashflow monitoring; Partner with Head of Fundraising and the SLT to ensure income generation and fundraising strategy is fit-for-purpose; Ensure statutory responsibilities are delivered in compliance to charity SORP; Lead the audit process; Ensure finance systems and controls are fit-for-purpose; Manage all contracts, ensuring services and bids are valued robustly and reflect ROI; Manage payroll; Ensure funding partners receive insightful financial reporting.
- HR: With the CEO and HR Manager, develop and implement a DEI and Wellbeing strategy; Ensure HR policies and procedures are fit-for-purpose, including ER, recruitment, and H&S.
- IT: With IT Consultant, develop and lead the implementation of IT and Digital Transformation strategy; Ensure database and day-to-day IT support is in place; Act as Data Officer.
- Premises: Oversee facilities function; Lead on lease and building issues; Support CEO, SLT, and Trustees with premises options and represent Young Roots with landlord and agent; Ensure all facilities including IT, office space, and utilities are fit-for-purpose and compliant.
What you’ll offer us:
- Qualified Accountant. Track-record of providing financial information, annual reports & accounts to Senior Leaders, Board and Trustees within the charity sector
- Hands-on and strategic. Ability to think strategically about the future director of the charity and translate that vision into a financial strategy and operational plans and changes. Ability to communicating effectively to Trustees and operations staff
- Ambition. Young Roots are open to someone stepping into their first SLT role.
- Leadership. Ability to contribute to a values-based and ambitious culture and experience motivating, and empowering staff
- Charity Expert. Strong knowledge of SORP, and expertise in restricted fund accounting.
- Audit leadership
- Desire to oversee HR, Facilities, and IT functions.
- First-class collaboration, time-management, and communication skills, with the ability to work autonomously with strategic guidance from the CEO
- Ability to visit the King's Cross and Brent offices / activities on a monthly basis and a monthly all-staff away day in central London.
- Ability to attend Saturday morning Board meetings 6 times per year.
What we’ll offer you:
- 25 days annual leave (rising to 28 with length of service) + bank holidays, and closure days over Christmas and New Year
- Hybrid and flexible working
- 5% employer pension contribution
- Sabbatical, enhanced maternity leave, special leave, and sickness policies
- Range of generous policies to support wellbeing and promote DEI.
Application Process:
- Although the closing date is Sunday 16th June, CVs will be reviewed on an ongoing basis so early applications are encouraged.
- Young Roots interviews are planned to commence from Monday 24th June.
- Please note Pro-Recruitment group are acting on a retained basis for this role, and Young Roots kindly request all enquires, and contact, is via Pro-Recruitment.
Thank you!
The Fundraising CRM Transformation Data Manager will play a crucial role in an exciting project to transform the technology that underpins all our fundraising activities. In this role you will support us to maximise fundraising efforts, enhance donor relationships, and drive revenue growth for the organisation.
As the Fundraising CRM Transformation Data Manager, you will play a pivotal role in helping us move successfully from Raiser’s Edge 7 to Dynamics 365. You will be responsible for overseeing data migration, support data integrations and system design, configure fundraising workflows, and engage in quality assurance. This position requires a blend of technical data expertise, project management skills, and an understanding of fundraising processes.
This role is perfect if you possess a deep knowledge of CRM systems, have great stakeholder management skills, are able to work to tight deadlines, and possess a can-do attitude.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Fundraising CRM Transformation Data Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and build a better and more robust Fundraising CRM to further support our work. In order to achieve this we need a Fundraising CRM Transformation Data Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Thank you!
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.
OVERVIEW OF THE ROLE
As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present. There is the possibility that this role will be increased to full time in the future.
HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024. And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.
You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.
Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.
Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.
Size: 51 - 100
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.