Operations manager jobs

Lead the Future of Greyhound Welfare

Are you a passionate and strategic leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Homing and Welfare - shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.   You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.

The Role

Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more grreyhounds and develop its impact. 

You will also lead innovative new programmes such as:

• Greyhound Guardian – our compassionate return scheme

• Community Outreach Initiatives – exploring the therapeutic role of greyhounds

This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level.

What You Will Do

• Lead national strategy for homing and greyhound care

• Oversee operations at our homing centres, including the flagship National Greyhound Centre

• Identify high impact operational changes required to increase reach and home more greyhounds, and lead the relevant operational change across the homing network

• Develop new welfare and outreach initiatives

• Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed

• Represent Greyhound Trust at sector forums and public platforms

• Lead welfare governance, policy, and budget management

About You

We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You’ll bring:

✅ Senior leadership experience in animal welfare

✅ Strong operational and budget oversight skills

✅ Ability to analsyse data and trends, and model new ways of working to address identified needs

✅ A track record of driving service improvement and innovation

✅ Excellent communication and people management skills

✅ Experience working with volunteers and multi-site teams

✅ Confidence in navigating complex welfare and behavioural decisions

✅ A passion for animal welfare and a values-led approach

Experience in policy, outreach / project development and regulatory governance is a plus.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Lead groundbreaking initiatives in greyhound welfare and community outreach

• Shape the future of homing practices and volunteer engagement across the UK

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

How to Apply

If you're ready to lead national transformation in greyhound welfare, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
 

Are you an experienced Finance Officer who loves what you do and has a passion for working in an organisation that’s truly making a difference?

If that sounds like you, we have an exciting new role of Finance Officer to join our team on a hybrid basis.

You’ll play a pivotal role in ensuring our charity finances run smoothly and efficiently. As a standout candidate, you’ll be great at paying attention to detail, especially in invoice and balance sheet reconciliation, and will have great Excel skills. You’ll also enjoy collaborating across the organisation, and your problem-solving sets you apart.

To be successful, you’ll bring prior experience in a similar role and familiarity with non-profit governance and operations.

If this sounds like you, we’d love to hear from you.

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF.

Closing date: 13 November 2025 10am

Skills assessment: 14 - 18 November 2025

First stage interviews (Zoom):  19 – 21 November 2025

Second stage interviews (at our office in-person): 25 - 27 November 2025

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

• Location: Home-based/Remote but must be based in the UK, Germany, France or Spain
• Please, send your CV and cover letter by Sunday, 2 November 2025 via email at our recruitment email address.  Applications without a cover letter will be rejected.

As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement Team at Myeloma Patients Europe (MPE). Under the Department Head and MPE Leadership Team, collaborating with the Head of Communications, you will oversee the following projects and activities: 

Patient information and communications management (Approx. 55%)

A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about scientific advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop a patient information and educational plan and develop and deliver resources. MPE expects the appointed person to:

• Perform efficient scientific watch (monitoring advancements in research and clinical development)
• Lead the development and implementation of a patient information plan based on member and patient needs, scientific advances and cross-department projects
• Monitor the readership and usage of MPE patient information materials, incorporating website user analytics and feedback from users to increase the reach and impact of the department
• Research, write, and develop patient information and educational materials (including factsheets, Q&As, webinars and infographics). Manage the execution of materials from development through to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, industry, researchers, proofreaders etc.)
• Work with the MPE Communications Team to develop website news stories, e-Newsletter and social media content related to clinical and scientific updates. This will include planning new and innovative ways of disseminating scientific and medical information to patients
• Attending (in person and/or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication Team

European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 35%)

MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates. This role will be responsible for the management, improvement, and promotion of this core MPE programme, with a focus on ensuring the tool and content is patient friendly, including:

• Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
• Write and format lay / patient friendly clinical trial descriptions for the Navigator website
• Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
• Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
• Oversee implementation of translated materials in multiple languages
• Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
• Manage website news and content

Other 10% 

• Staff meetings, annual events, support the rest of the team with clinical and scientific information, answer inquiries from patients, carers and MPE members.

About you

Essential

• A Bachelor’s or a Master’ s degree in a relevant scientific field
• Minimum of five years of relevant experience
• Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
• Ability to understand, critically read and process complex scientific information (from clinical trials, scientific papers, conference talks etc) – and communicating about this in lay, patient friendly language
• Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
• Demonstrable project management experience
• Excellent level of both written and spoken English
• Excellent communication and presentation skills
• Ability to lead and work independently on assigned tasks and take appropriate initiatives
• Confidence in representing an organisation in meetings with external stakeholders at all levels
• Good networking abilities
• Rigorous work methods and high attention to detail
• Willingness to learn and curiosity
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Desirable

• Knowledge of clinical development and how drugs are brought to market for patients
• Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
• Experience of working in a non-profit organisation, particularly in a similar role
• Experience of working in European patient advocacy and/or with patients and their families
• Advanced degree (PhD) in a relevant topic
• Clinical or scientific research experience

What we offer:

• A permanent position with flexible hours in a remote setting
• An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
• An opportunity to integrate in a dynamic and multi-cultural team working from different European cities

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.

MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL amyloidosis. To this end, the strategic goals of the organisation are:

• Drive improvements in access to timely diagnosis, optimal treatment and care
• Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
• Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
• Amplify the influence and impact of MPE and its initiatives

Learn more about our programmes through our official page at mpeurope

The deadline for applications is Sunday, 2 November and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.

Financial Controller Role

The Diocese of Arundel & Brighton is a registered charity with care of 250 staff, 180 members of clergy, and many hundreds of volunteers. Reporting to the Chief Operating Officer, the successful applicant will oversee a finance team of 5, including a qualified management accountant and two colleagues engaged in studies.

The finance team supports cloud-based accounting for 80 parishes; overseeing a significant number of transactions, submitting the monthly payroll to the outsourced payroll bureau, and providing the finance function for central operations based at The St Philip Howard Centre in Crawley.

The Financial Controller will be responsible for ;

• Producing statutory audited accounts and acting as the principal contact for external auditors.
• Report on finance matters to the quarterly Diocesan Finance Committee (DFC)
• Oversee the finance team in delivering the budget process and production of quarterly cashflow and budget forecasts, leading on tax compliance, VAT (for one subsidiary), and Gift Aid.

Are you interested in a Group Business Development/Referrals Assessment Manager position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.

As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.

The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff. 

Key responsibilities of the role include:

• Proactive in assessing and responding to tender opportunities with local authorities and other commissioning bodies.
• The lead and main point of contact for new referrals and call offs. 
• Lead on person-centred assessments of individuals’ support needs, and supporting the transition of new people entering services, in collaboration with local operational teams.
• Building effective working relationships with commissioners, local authorities, health bodies, funders, and corporate partners.
•  Able to produce detailed financial costings for proposed packages of support and ensure funding agreements are secured.
•  Able to contribute to the organisation’s development and growth strategy.

The ideal candidate profile:

• Experience within the care, health, and/or housing sectors, particularly in learning disabilities and sight disabilities.
• Ability to assess and analyse a wide range of support needs and referral information.
• Experience in writing and submitting successful tenders.
• Proven track record of achieving growth targets.
• Excellent communication, analytical, and organizational skills.
• Full UK Driving Licence and use of a car for business purposes.

Our benefits include:

• 23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
• Paid Birthday leave
• Employer Pension contribution
• Staff discount scheme
• Employee Assistance Programme
• Long Service Awards
• Ongoing training with support and development opportunities

New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.

About Us:

New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997.  Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.

Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.

How to Apply:

For more information and Job Description please visit our website.

Please submit your CV and covering letter stating ‘what qualities and experience you can bring to the role’ 

Closing Date: 6th November. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.

Interviews: Interviews will take place on 10th November.

New Outlook and Vision Homes Association are Equal Opportunity Employers

No agencies.

Electrician - Housing Repairs & Maintenance
City: Birmingham, B15 1LZ
Salary: Up to £49,000 per annum + Company Vehicle & Fuel (inclusive of bonus and out of hours)
Hours per Week:39
Term: Permanent

We have an exciting opportunity for electricians to join our In-House Repairs & Maintenance team. You'll play a vital role in ensuring that our 35,000 homes are places that people love to live in. Working in both occupied and empty properties, you'll undertake electrical installations, servicing, inspection & testing, rectify faults and maintain electrical systems and appliances to a high-quality standard, in accordance with the current edition of IET Wiring Regulations.

What is on offer?

• Basic Salary of £40,762 per annum PLUS; Performance bonus of up to £5,000 per annum.
• Out of Hours Payments (on average, around £4,000 per annum).
• Midland Heart Van & Fuel Card.
• Equipment including power tools, full uniform and PPE, as well as a Mobile Phone and IPad.
• Access to healthcare benefits such as Medicash.
• Access to our Brilliant Benefits portal providing you with discount on a variety of major brands and retail stores.

There's also up to 8% pension contributions, 25 days annual leave (increasing to 30 within five years PLUS the option to purchase 5 extra days per annum) and the support needed to develop your career should you need it.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Our ideal candidate? Your application will highlight that you:

• Are an experienced Electrician, with a background in completing electrical repairs and maintenance tasks, ideally on domestic properties in the Social Housing sector.
• Have achieved relevant qualifications including an NVQ Level 3 in Electrotechnical Systems or equivalent (i.e. City & Guilds 2360 Parts 1 & 2), Inspection & Testing (i.e. City & Guilds 2391/2394/2395), as well as current accreditation on the requirements of BS 7671 (i.e. City & Guilds 2382: 18th Edition) and be fully conversant with the current IET Wiring Regulations.
• Hold a full UK Manual Driving Licence.

Please ensure that, if you hold any relevant qualifications for this role, they are highlighted in your application.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. As one of the top 50 large companies to work for in the UK, we welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

Closing Date: 10th November 2025

Please be advised that suitable candidates may invited to take part in an assessment shortly after applying. We reserve the right to stop recruitment activity, should an appointment be made prior to the advertised closing date.

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £26,500 gross per annum

Closing Date: 3 November 2025

Are you a Training Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

· To support the Centre Manager to facilitate all activity hosted at the centre

· Lead on arranging all logistics in support of the centre’s activities

· Ensure the centres facilities are maintained appropriately

· Manage the routine health and safety records and actions for the Centre Manager

Requirements

· Strong administrative and organisational skills.

· Experience/knowledge of uniformed and/or youth organisations

· Experience working within the Military environment preferably Royal Navy.

· Can demonstrate ability to form and maintaining collaborative relationships.

· Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack. If you are interested in this role and would like to arrange an informal chat you can contact the Centre Manager by email.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Location: Remote with travel across the UK.

About the role  

It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy. 

The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change. 

The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.

This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures

The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.

As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.

Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

How To apply 

To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack by 12pm on Monday 10th November 2025. 

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 20th November 2025.

If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.

Business Development Manager (MCC) - East and Southern Africa region

Permanent, Full Time.

Location: Nairobi, Kenya

Salary: £39,930 per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Business Development Lead (MCC), the role of Business Development Manager for the East and Southern Africa region is a key role is being responsible for securing new funding aligned to Christian Aid's strategy and thematic priorities. 

The role will lead business development efforts across the Multi-Country Cluster (MCC) and expand the Institutional funding portfolio and collaborate closely with and strategically advise MCC Head of Impact and Partnership & Impact Funding (PIF) team and MCC teams to develop donor engagement strategies, build funding pipelines, identify new opportunities, and establish partnerships to grow program portfolios. 

The post-holder will strengthen and maintain relationships with government agencies, multilateral organisations, institutional donors, and foundations, working in coordination with MCC Programme Portfolio and Partnership teams.

Some of the main responsibilities and accountabilities of the role are:

• Meet institutional Christian Aid income targets at the MCC level, actively contributing to PIF overall divisional goals.
• Collaborate closely with Head of Impact and Partnership Business Development teams on strategic funding to secure new and grow existing funding by developing donor engagement strategies, growing funding pipelines, identifying new opportunities and establishing partnerships to grow program portfolios. 
• Build and cultivate strategic partnerships with institutional donors, including government bodies, multilateral agencies, and foundations, to expand funding opportunities across the MCC and beyond, in coordination with the Partnership and Business Development team in PIF.
• Build a wide network of contacts and funding relationships across the MCC region with donors, peers, consortia partners and implementing agencies.
• Develop high-quality funding proposals coordinating with Impact department, partners, donors and the relevant donor audience unit in Partnerships and Impact Funding, ensuring alignment with thematic priorities, signature programmes and donor requirements.
• Work closely with the MCC Contracts and Portfolio Manager to ensure seamless integration with MCC delivery teams.
• Supervise the onboarding of new programs, ensuring seamless integration with MCC delivery teams.
• Work closely with the MCC Contracts and Portfolio Manager to maintain compliance and accountability, reviewing reporting for quality assurance.

About you

Who we are looking for:

Essential

• Proven track record in securing multiple multi-million-pound grants for NGOs.
• Substantial experience in building and cultivating strategic donor partnerships including engagement at global, regional and country mission levels with senior stakeholders and demonstrable experience of engaging with private sector, foundations, government and multi-lateral donors.
• Proven track record of developing multi-million pound budgets.
• Advanced knowledge of donor funding landscape and emerging trends.
• Substantial expertise in leading multi-discipline bid teams for grant and commercial agreements.
• Substantial expertise and experience in project design, monitoring and evaluation tools and developing grant budgets.
• Substantial background in humanitarian programming and working with humanitarian donors at UN, bilateral, and NGO levels.

Desirable

• Bachelor’s degree or equivalent education.
• Donor certifications and compliance training are desirable qualifications for the role, ensuring a strong understanding of donor requirements and adherence to industry standards and regulations.
• Extensive knowledge of donor programming modalities, compliance frameworks, and negotiation processes and experience interpreting. 
• Negotiating grant & contract agreements and substantial understanding of financial controls.
• Demonstrable management experience, including remote management and coaching

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Role purpose 

We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.

You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products. 

Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity.  You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity. 

Key tasks and responsibilities  

Campaign development and delivery 

• Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention. 

• Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content. 

• Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed. 

• Lead on campaign timelines and ensure activity is delivered on time and within budget. 

• Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications. 

• Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency. 

Supporter journeys & stewardship 

• Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations. 

• Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.

• Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience. 

• Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging. 

• Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors. 

• Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts. 

Data & insight 

• Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value. 

• Regularly track and report on KPIs such as response rate, income, ROI, and donor retention. 

• Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns. 

• Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices. 

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Collaboration & compliance

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Person specification 

Knowledge and experience 

• Experience working in the charity or healthcare sector 

• An understanding of Individual Giving practices and techniques

• Experience delivering multi-channel fundraising or direct marketing campaigns 

• Familiarity with direct debit, regular giving or payroll giving programmes 

• Excellent copywriting and editing skills for fundraising appeals 

• Experience using CRM systems and data segmentation (Beacon preferred) 

• Ability to manage external suppliers, designers and/or printers 

• Understanding of GDPR, Fundraising Regulator guidance, and supporter consent 

• Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics) 

Skills, abilities, and behaviours 

• Strong written and verbal communication skills with excellent attention to detail 

• Ability to manage multiple projects with competing deadlines 

• Highly numerate with the ability to analyse large data to optimise future campaigns

• Strong organisational skills with a proactive, problem-solving approach 

• Ability to work independently and as part of a close-knit team 

• Comfortable working collaboratively across departments 

• Empathy and understanding of supporter motivations and behaviour 

• Commitment to the values and goals of Southampton Hospitals Charit

Role Title: Assurance & Policy Governance Specialist (Maternity Cover)
Salary: £36,998-£43,417 (Pro-rata)
Location: London or Chard, Somerset -Hybrid
Tenure: Fixed term  - Part Time for 8 months

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have a strong background  in governance, policy, assurance, or compliance?

Then we'd love to hear from you!

At ActionAid UK, we’re driven by a powerful purpose — to end poverty and injustice by advancing the rights of women and girls around the world. We’re looking for a dynamic and meticulous Assurance & Policy Governance Specialist to join our Impact & Innovation department during a period of maternity cover.

This is a unique opportunity to play a central role in ensuring ActionAid UK’s policies, processes, and governance frameworks are robust, accessible, and aligned with our feminist values. You’ll be at the heart of the organisation, connecting teams, supporting leadership, and strengthening the systems that enable us to deliver our mission with confidence and integrity.

In this role, you’ll coordinate our UK policy governance framework — keeping policies up to date, ensuring consistency and clarity across departments, and helping colleagues understand and apply them in their day-to-day work. You’ll also play a key part in our global assurance processes, working with colleagues across the Federation to provide assurance to our UK Board of Trustees about how funds are being used and managed internationally. In this role you will act as focal point and coordinator for AAUK assurance and policy governance work. You will play a key role in ensuring our UK policy governance work is robust and runs smoothly to ensure all policies are regularly reviewed, accessible and understandable.

You’ll be someone who enjoys structure, clarity, and communication — able to translate technical or complex information into clear, accessible language. With excellent organisational skills and an eye for detail, you’ll manage multiple stakeholders, timelines, and review processes with ease. You’ll be confident working independently, proactive in problem-solving, and motivated by the opportunity to make systems more effective and inclusive.

This role offers the chance to collaborate across diverse teams and functions — from People & Culture to Finance, from internal audit to international partnerships. You’ll gain deep insight into the operations of a leading international NGO, while contributing directly to strengthening transparency, accountability, and trust at every level of the organisation. You will also get to co-lead an exciting new project we are implementing in 2026, to review and launch new Standard Operating Procedures for our country assurance monitoring in line with our strategic goal to decolonize our systems and processes.

We’re looking for someone who combines excellent communication skills with tenacity, creativity, and a commitment to feminist principles. Whether your background is in governance, policy, assurance, or compliance, what matters most is your ability to bring clarity, coordination, and purpose to complex processes.

If you’re ready to use your expertise to help shape how ActionAid UK delivers its mission — ensuring our systems reflect our values and our policies empower our people — we’d love to hear from you.

Join us and help ensure the integrity, strength, and inclusivity of ActionAid UK’s governance as we continue to fight for a fairer, more equal world.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.

Direct Marketing Manager (maternity cover) - Community Fundraising
Reference: SEP20252626
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum
Contract: 12 month Fixed Term (maternity cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Community Fundraising team is looking for a Direct Marketing Manager (maternity cover), who will support our work in developing, promoting, and analysing our portfolio of Community Fundraising products to attract new and diverse audiences to raise vital funds for nature.

The post holder will support the launch of our Do It Yourself (DIY) fundraising product, as well as supporting In Aid Of (IAO) fundraising activity across the UK. The role will support marketing requests across all new and existing Community Fundraising products and campaigns. The role requires a proficiency in data analytics and a track record in responding to trends and sector best practice.

You will have experience in direct marketing and be proficient in delivering multi-channel campaigns in a fast-paced environment. This role also requires an in depth knowledge of direct marketing techniques including testing, profiling, segmentation, return on investment analysis, cost per contact. You will have experience in managing multiple projects and budgets, as well as a track record in excellent stakeholder management. An understanding of Community Fundraising developments and best practice would be advantageous.

The ideal candidate will be driven, creative and possess excellent attention to detail.

Essential skills, knowledge and experience:

• Degree educated or equivalent experience in a direct marketing role
• Excellent understanding of the steps involved in planning and delivering multi-channel direct marketing campaigns
• Direct marketing sector developments, legal requirements and best practice
• In depth knowledge of direct marketing techniques - testing, profiling, segmentation, return on investment, cost per contact etc. to achieve the most effective campaign results
• Charity sector developments and best practice
• Excellent communication skills to elicit great team working to deliver campaigns
• Ability to inspire others
• Comfortable with analysis and metrics to constantly improve campaign performance
• Excellent attention to detail
• Interpreting data and trends, with the ability to analyse and report on results

Desirable skills, knowledge and experience:

• Has worked in environment/conservation
• Has worked in not-for-profit/charity

Additional Information:

• This is a 12 month Fixed Term, Full-Time maternity cover role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Saturday, 1st November 2025
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are seeking a strategic and innovative Individual Giving Manager (Product Experience) to lead and deliver an engaging product experience across World Vision's regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they're making in the lives of the world's most vulnerable children.

In this influential role, you'll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You'll lead experience improvements for the critical first year of Child Sponsors' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you'll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.

This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.

The successful candidate must be able to demonstrate:

• Experience delivering complex, multi-channel direct response campaigns
• Strong use of data and customer insight to drive innovation
• Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
• Experience of successful people management and coaching others for growth and development

Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world's most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.

This role is subject to a DBS check, which will be carried out by the employer.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

Location: Hybrid, Milton Keynes (min 2 days onsite per week)

Closing date: Thursday 13th November

Charisma vetting interviews much be completed by Tuesday 18th November

Interviews with World Vision UK: w/c 24th November