Operations manager roles jobs in barnet, essex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St. Luke's Hospice, we are a dedicated charity, providing compassionate care to individuals with life-limiting conditions. Our aim is to maintain the dignity of our patients, empowering them to make decisions aligned with their personal needs and desires in their final stages of life.
We are currently looking for a motivated individual to join our team as a Relief Shop Manager. This role is crucial in ensuring the smooth operation of our charity shops, which play a vital role in supporting hospice services through fundraising and engagement with the local community.
Role Overview
The Relief Shop Manager will be responsible for overseeing the management of the shop in the absence of the Shop Manager, ensuring that the shop runs smoothly and meets its financial goals. The role requires a proactive approach to store management and a passion for working in a retail environment that supports charitable efforts.
Location and Salary
Location: Various locations across Essex
Salary: £23,874 per year
Contract: Permanent, Full-time
Hours: 37.5 hours a week, including weekends and holidays
Key Responsibilities
- Assist in the daily operation of the shop, including opening and closing procedures.
- Maximise sales potential by ensuring excellent customer service and presentation standards.
- Support volunteer recruitment, training, and management to ensure they are motivated and equipped to perform their roles.
- Maintain accurate financial records, including daily cash handling and banking procedures.
- Implement marketing and promotional initiatives to increase footfall and sales.
- Ensure compliance with health and safety regulations to maintain a safe environment for customers and staff.
- Coordinate stock management, including sorting, pricing, and displaying donated goods.
Skills and Experience
- Prior experience in a retail environment, charity shop experience is desirable but not essential.
- Strong organisational skills with an ability to multitask effectively.
- Excellent communication and interpersonal skills to liaise effectively with volunteers, customers, and the management team.
- Demonstrated ability to lead and motivate a team.
- Proficient in basic computer applications such as Microsoft Office.
- A passion for the charity sector and making a positive impact in the community.
- Knowledge or experience of EPOS
Application Process
If you are interested in applying for this role, please ensure your application includes detailed responses to the outlined responsibilities and qualifications. Applications should be submitted through our internal process by visiting our careers page and following the instructions.
Equity, Diversity, and Inclusion
St. Luke's Hospice is committed to creating an inclusive environment that welcomes individuals from all backgrounds. We particularly encourage applications from individuals who are LGBTQ+, disabled, or from Black, Asian, and Minority Ethnic communities. Our recruitment policies ensure equitable treatment of all candidates, including considering any access requirements for applicants with disabilities.
Legal Right to Work
Please note that we cannot sponsor visas or permits. Candidates must have the legal right to work in the UK.
If you are enthusiastic about joining our team and contributing to our mission, we encourage you to apply today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
For more information: https://epic.foundation
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
The client requests no contact from agencies or media sales.
Job Purpose
-
We are looking for a Campaigns & Communications Manager to design, develop and project manage impactful and engaging legal campaigns
What we're looking for
- Experience managing campaigns and communications and contributing to the development of campaign strategies
- A keen understanding of the political landscape and an ability to apply political knowledge to develop effective campaign approaches and tactics
- Experience of developing and implementing digital campaign strategies that have raised income and/or helped secure change
What we do
- Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
- We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
- We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
- See our website for more about what we do
Key Details
Salary: £51,500 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working
Hours: 35 per week over 5 days
Contract type: This is a full time permanent role
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week
Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values. Alternatively, click "Redirect to recruiter" to view the job pack on our website.
How to Apply
To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website
We hold power to account and fight for a fairer, greener future


The client requests no contact from agencies or media sales.
Are you ready to make a real impact at a pivotal time of growth and ambition? We're building something extraordinary - and we want you to be part of it.
As we expand our fundraising reach and grow our supporter base, we're looking for a passionate and proactive Supporter Care Manager to join our brand-new Fundraising Operations Team. This is more than just a role, it’s a great opportunity to shape and lead a supporter care programme, at a time when your ideas, energy, and expertise will influence our future success.
Your mission: to deliver sector-leading supporter experiences that inspire loyalty, strengthen relationships, and maximise long-term support. You'll take the lead in designing and embedding a best-in-class stewardship programme, working hand-in-hand with teams across the Trust to ensure every supporter feels truly valued.
You’ll work alongside leading partners like THINK and About Loyalty, driving continuous improvements in supporter experience and playing a critical role in retention and income growth. You will shape how our supporters connect with our cause - now and for years to come.
If you want to be part of something special, then apply today by following the link provided.
This is a primarily work from home role, with occasional travel for team meetings, working with Agencies, attending events.
Relevant hubs: Leeds/Gloucester/Burnley/Birmingham/Milton Keynes/London/Ellesmere Port/Hatton/Newark.
What We Offer
In addition to your annual base salary of £46,500, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
Please follow the link provided to view the full job description/apply via our the Canal & River Trust website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you reading for something new?
This is an exciting opportunity for an experienced manager to join our established adult services teams in Kent. We are looking for someone with effective management skills and the ability to build a strong team culture.
You’ll provide effective leadership, support and mentoring to team leaders and wider team members across a range of local services. You will have responsibility for managing day-to-day operations, ensuring targets and outcomes are met.
You will be expected to model behaviours regarding effective and supportive client engagement, lead on best practice and develop staff to their full potential. You will carry out essential line management tasks, including supervision, leave requests, risk assessment and team meetings.
As a manager, you will ensure safeguarding concerns are managed according to policies and procedures, and must demonstrate a robust understanding of confidentiality, data protection and health and safety principles.
There will be opportunities for networking and developing relationships with a range of statutory agencies and community partners, and you will deliver presentations and attend events to represent and promote services.
Applicants should have experience of working with vulnerable adults in the social care, health, or voluntary and community sectors. Experience of working with or an understanding of issues relating to unpaid carers is essential. You will need to demonstrate skills in coaching, mentoring, performance management and problem solving.
The role will be based in either New Ash Green or Mersham, and you should be prepared to travel to other areas in Kent as part of the role. Car driver essential.
Take your next step with us.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in Newham: Supported Housing Services Manager
Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.
About Us
For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.
Your Role
As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.
Key Responsibilities
-
Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.
-
Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.
-
Inspire your team: Foster a positive, proactive, and solution-focused culture.
-
Maximise sustainability: Ensure rental income and effective arrears management.
-
Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.
-
Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.
What You’ll Bring
-
Proven leadership in supported housing or homelessness service settings
-
The ability to effectively lead and inspire a team
-
Experience with contract delivery, KPIs, and outcomes-based commissioning
-
Strong financial and budgetary skills
-
Knowledge of safeguarding and trauma-informed practice
-
A collaborative, values-driven approach and commitment to continuous improvement
Why Join Us?
-
Permanent, full-time role (36 hours/week)
-
Salary of £45,000 – £48,000, depending on skills and experience
-
28 days annual leave + bank holidays
-
Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development
-
Based across our two supported housing sites in the London Borough of Newham
Please review the full job description and person specification. An enhanced DBS check will be required.
Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.
We can't wait to hear from you!
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
We’re seeking a Visitor Operations Supervisor—a detail-oriented, people-focused professional who can balance exceptional customer service with the effective coordination of a wide range of administrative duties.
This is a key role within our busy Visitor and Audience Operations team, supporting the smooth delivery of events, performances, and tours. You’ll take the lead in administrating our volunteer programme and ensuring seamless communication, scheduling, and compliance across the department.
The skills:
Essential Skills & Experience:
- Strong written and verbal communication skills
- Fluent in English and numerate
- Excellent computer literacy, especially in Microsoft Office
- Confident in a busy and fast paced customer facing environment
- Adaptable to changing operational needs and priorities
- Proven ability to lead and motivate teams
- Demonstrates emotional intelligence and pastoral sensitivity
- Committed to personal and team development
- Aligned with the Globe’s mission and ways of working
Desirable Skills & Experience:
- Confident first aider with safeguarding awareness
- Experience using volunteer management systems
- Understanding of GDPR compliance in operational contexts
- Previous work in theatre, cultural or heritage environments
The team:
The Visitor and Audience Operations (VAO) department is at the heart of delivering exceptional experiences for all who visit Shakespeare’s Globe. Responsible for front-facing operations and visitor experience across the site, the department encompasses our visitor attraction offer; our tours and exhibition space delivered by Guides and Visitor Operations Assistants; a large Volunteer Steward team operating across our two performance spaces, and event support.
Working closely with departments such as Retail, Learning, and Theatre, the VAO team ensures that every audience member, visitor, and participant receives a warm welcome and enjoys a safe, accessible, and engaging experience. The team operates across a seven-day schedule, including daytime and evening activities in all weathers, and plays a crucial role in maintaining the Globe’s reputation for excellence in customer service and visitor engagement.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 26 May 2025.
We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.
Send less to landfill and more to a good cause
A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.
We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.
A unique opportunity – about the role
This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual.
As part of this role, you will:
Manage day-to-day app activity
-
Review and manage business ‘offers’ and charity ‘needs’
-
Provide the first response to inbound enquiries and support questions
-
Verify eligibility of new charity sign-ups
-
Process premium business account purchases and renewals
Support regional volunteer teams
-
Onboard and train new volunteers
-
Coordinate volunteer activity across the regional teams
Support ad-hoc projects, for example:
-
Assist with the introduction and adoption of new app features
-
Coordinate in-person events and conferences
-
Conduct research for growth and partnership initiatives
Lead operational maturity and process improvement
-
Identify opportunities for automation and self-service to enable us to scale efficiently
-
Identify and implement ways to scale volunteer activity
-
Own the reporting of KPIs (e.g. app activity)
-
Develop and maintain policies for business regulations and compliance
-
Establish basic employment/HR processes (for you to become employee #1)
-
Assist with and simplify bookkeeping and financial reporting
About you – who we're looking for
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Your experience:
-
Entrepreneurial (ownership and development of an idea)
-
Project management (formal or informal)
-
Business operations (finance, HR, regulatory)
-
Communications and teamwork
Your skills:
-
Excellent organisation and planning skills, comfortable managing multiple competing priorities.
-
Excellent digital skills, comfortable with learning new technologies.
-
Excellent communicator, presenting complex information clearly in verbal and written form.
-
Critical thinker, able to identify improvements to the way we work.
-
Self-starter and a fast-learner.
Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.
Experience with the following applications is not required, but would be an advantage:
-
Google Workspace (Mail, Chat, Docs)
-
Zoom, Google Hangouts
-
Stripe, Xero
-
Google Looker / Big Query
-
The A Good Thing app, naturally!
How we work
This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.
We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.
ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.
ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.
The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).
Can you:
Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?
Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).
Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.
Negotiate discounts, freebies, and special moments for children, young people, and families.
Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.
Bring organisation to the team and operations through admin with a can-do approach.
Key Responsibilities:
· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in
· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.
· Provide reliable and time-critical information and be a go-to person for our community, for example:
o A team of runners taking part in an event.
o A team of medical professionals helping with our information resources.
o Stories for social media.
· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.
· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.
Closing date to apply: 03rd June 2025
Interview Dates: Monday 16th or Monday 23rd June 2025
For full details, see the full Job Description and Person Specification attached.
The client requests no contact from agencies or media sales.
Job Title: Head of RAA Operations
Contract: Permanent
Hours: 21- 28 hours per week
Salary: £70,000 per annum FTE (circa £42,000 - £56,000 per annum pro rata)
Location: Coram Campus, Bloomsbury, London, WC1N 1AZ
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Ambitious for Adoption RAA
Ambitious for Adoption is an established regional adoption agency that is organised on a hub and spoke service model. The activities of adopter recruitment and assessment of prospective adopters, the adoption panel, child placement support and the overall governance of the regional adoption agency is located at Coram Campus in Bloomsbury in London.
The activities of family finding and statutory adoption support (including families/individuals seeking adoption support in the area) is provided by Coram regional adoption agency staff located within the partner local authorities, alongside the wider children’s and multidisciplinary teams to ensure best practice for children where adoption becomes the plan. Our regional adoption partner agencies are: City of London, London Boroughs of Harrow, Bromley, Hillingdon, Kensington & Chelsea, Westminster, Redbridge, Waltham Forest, and Slough Childrenfirst. The service is focussed on best outcomes for children and building strong support for adoptive families. The RAA has a dedicated governance board made up of senior representatives of participating local authorities. This is an exciting role, building upon the very positive outcomes emerging from the delivery of the RAA since 2019 and taking forward the outcomes of an RAA review and adoption modernisation agenda with the benefits of an outstanding Ofsted rate VAA and proven record of Coram’s dedication to children.
About the role
Coram Ambitious for Adoption is a unique Regional Adoption Agency, being a Voluntary Adoption Agency commissioned to deliver the adoption services for nine local authorities.
This role is a Coram Appointment to lead the RAA operations across our local authority partners providing professional leadership staff and services and outcomes for children in adoption consistent with best practice and fulfilment of statutory and regulatory requirements.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Sunday 25th May 2025 at 23:59
Interview Date: Monday 2nd June 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
About Children Not Numbers
Children Not Numbers is a UK-based NGO dedicated to supporting children impacted by conflict. Our mission is to provide essential services such as medical care, education, and psychosocial support - to improve the lives of the children and families we serve. The organisation is primarily volunteer-led, with a passionate team committed to making a difference.
Role Overview
We are seeking an HR Manager to oversee and support the HR needs of our volunteer-driven team. This includes managing recruitment, onboarding, volunteer engagement, and payroll administration. Working closely with leadership, the HR Manager will ensure HR policies, compliance, and processes align with best practices and our strategic goals. This role is ideal for someone who thrives in a fast-paced, remote environment and understands the unique dynamics of a volunteer-based organisation.
Key Responsibilities
Volunteer Lifecycle Management
- Coordinate recruitment, onboarding, role transitions, and offboarding processes for volunteers to ensure smooth operations
- Collaborate with managers to define volunteer roles clearly and foster a positive volunteer experience
Policy Development and Compliance
- Develop and review HR policies in accordance with UK employment standards, adapting them to fit a volunteer-based organisation
- Ensure GDPR compliance and maintain confidential records for all volunteers
Payroll and Remuneration Oversight
- Administer volunteer expense reimbursements and, where applicable, stipends, while collaborating with finance on accurate record-keeping
- Monitor pay spines for any contracted staff and align with budgetary considerations
Training and Development
- Identify training and development needs for volunteers, source relevant training providers, and coordinate volunteer development initiatives
- Promote a culture of growth, inclusion, and well-being within our volunteer team
Data and Reporting
- Prepare monthly HR reports to provide insights into volunteer engagement and retention
- Support leadership with data-driven insights to enhance volunteer experience and overall HR strategy
Qualifications and Experience
Essential:
- Chartered CIPD membership or a postgraduate qualification in Human Resources Management or Employment Law (or actively working towards these qualifications)
- Minimum of 3 years’ UK-based HR experience, with an understanding of volunteer coordination and management
- Knowledge of payroll processes and HR practices suited to a volunteer-based environment
Desirable:
- Experience in a remote or geographically dispersed organisation
- Familiarity with the charity sector and understanding of volunteer-led dynamics
Skills and Attributes
- Strong organisational skills and ability to work efficiently in a fast-paced, evolving environment
- Excellent communication skills, able to work tactfully with volunteers and colleagues at all levels
- Proficiency in Microsoft Office and HR systems, with strong attention to detail
- A commitment to confidentiality and promoting a respectful, inclusive workplace culture
Application is by CV only in the first instance. Please ensure that your CV aligns with the essential person specification listed in the advert. This role is only open to people with UK-based HR experience.
Children Not Numbers are partnering with Laura Macnamara at QuarterFive for this appointment. Successful applicants will be contacted and invited to a briefing call to learn more about the organisation and role. Support will be provided for formal application. Unfortunately, we will not be able to reply to every applicant - if you do not receive a reply by 30/05, please assume that you have not been successful.
The Pilgrim Trust
Finance Manager
Salary: £60,000 per annum pro rata (£36,000 actual salary)
Permanent, part-time – 3 days (21 hours) a week
Hybrid working, typically two days in office
Office based in Somerset House, London WC2R 1LA
Closest stations: Temple, Embankment, Charing Cross
The Pilgrim Trust is an independent charitable trust founded in 1930 with a mission to preserve the UK’s heritage and improve the life chances of those facing the greatest challenges. We are a small, committed team working collaboratively to ensure our funding makes a lasting impact. Each year, we award around £3 million in grants to projects across the UK.
We are now seeking an experienced and values-driven Finance Manager to oversee our financial operations, support our investment strategy, and contribute to the continued success and integrity of the Trust.
You’ll be a strategic thinker with excellent attention to detail and a genuine interest in the charitable sector. A confident communicator and collaborative team player, you’ll work closely with the Director, Trustees, investment advisers, and grant partners to ensure our finances are expertly managed.
Key areas of responsibility:
- Lead our finances: Manage day-to-day financial operations, budgeting, forecasting, and reporting using cloud-based systems (we currently use SAGE).
- Be our financial steward: Ensure compliance with charity accounting standards and act as the main point of contact for auditors, HMRC, banks and other relevant authorities.
- Plan with clarity: Prepare management accounts, cash flow forecasts and annual financial statements, and support financial planning with timely insights and analysis.
- Support our grant making: Oversee grant payments, maintain accurate records and assess applicant financials when required.
- Steer our investments: Work closely with the Director, Finance Committee, and investment advisers to monitor our portfolio, implement strategy and track performance.
- Enable change: Review and develop our financial systems to ensure they are robust, efficient and fit for purpose.
What you'll bring:
- Professional qualification: ACA, ACCA, CIMA, AAT Level 4 – or equivalent experience.
- Charity finance expertise: Strong understanding of charity accounting (SORP) and the regulatory environment.
- Tech confidence: Familiarity with cloud-based financial systems, Excel, and ideally grant management software (e.g., Flexigrant).
- Analytical insight: Skilled at turning numbers into stories and recommendations.
- Process mindset: Experience improving financial systems and processes.
- Collaborative spirit: A team player who shares our values and takes pride in supporting colleagues and grantees.
How to Apply:
The Pilgrim’s Trust are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.
Timeline:
Closing deadline: 6th June
1st stage Interviews: w/c 16th June
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data and Digital Systems Manager
Impetus
£48,412 per annum plus benefits
Permanent
Full time (37.5 hours per week), part time considered
Flexible hours
Hybrid - 2 days/week in the Charing Cross office, Central London
Impetus is somewhere you can feel included and have the chance to thrive! The collaborative and supportive team is searching for a new Data and Digital Systems Manager to work across all teams and be responsible for how all data is monitored and used throughout the organisation.
Please feel free to be yourself and get in touch, even if you're not sure at first. We welcome interest from anyone with the relevant skills and the diverse team at Impetus will ensure you are set up for success from day 1! Reasonable adjustments to help you work are welcome!
Values are important to the team and you will form a very important connection between the various functions. You will need to enjoy sharing and helping others understand data and technology. You'll need to adhere to the following values.
Evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to
better outcomes, unapologetically results driven, and accountable for our actions.
High trust, high challenge
We invest the time, kindness, integrity and honesty needed to build and sustain long term
relationships. We focus on developing high trust, to allow for high challenge,
helping our colleagues, partners and supporters to be our very best selves in pursuit of
our mission.
Diversity enables us to thrive
We seek to embed diversity of thought, background and experience in every aspect
of our work. We are open, thoughtful and proactive in better understanding and
challenging our assumptions to better deliver the change we seek.
Brave and open
We are brave and open; exploring new solutions to long-term problems, asking difficult
questions well; learning from mistakes and challenging the status quo when needed.
Collaboration always
We will not succeed alone. We seek meaningful, productive partnership with others to
achieve our mission and drive systems change for young people.
We are looking for someone who has;
• Advanced knowledge of, and significant experience with, Salesforce development in a professional context
• Experience around ensuring compliance with GDPR and cybersecurity frameworks
• PowerBI or similar visualisation tools
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences, including training non technical colleagues
• Strong project management skills
• Ability to work independently and use initiative to manage a busy and varied workload
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
As the role develops, you may be required to use some of the below so any experience would be useful;
» Google Analytics
» Snowflake (or similar data warehouses)
» Fivetran (or similar ETL tools)
» Xero (or similar Finance tools)
» Canto (or similar Digital Asset Management systems)
» T-SQL.
» Experience with cross-system automation tools e.g. Zapier, Power Automate.
If you are interested in being part of the Impetus team, please get in touch with Lucy at Bamboo Fundraising Recruitment for an inital chat.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Human Resources Officer in the Office of the Directorate, you will play a crucial role in managing and executing the human resources functions within the Foundation. This position is integral to the Foundation’s governance, strategic direction, and operational effectiveness, with a significant focus on the HR aspects of finance, operations, and personnel management.
Applicants must have relevant experience. This position is only open to applicants with an existing right to work in the United Kingdom.
The role
The Human Resources Officer, under the guidance of the Senior Office Manager (People and Finance), plays a crucial role in managing and executing the human resources functions within the Foundation.
Your main responsibilities will include:
- Managing the administrative aspects of recruitment and selection
- Overseeing staff induction processes
- Overseeing HR administration along the entire staff life cycle
- Maintaining and reviewing HR procedures and employment policies
- Acting as the point of contact for HR-related advice
- Managing monthly payroll processes
- Participating in Foundation-wide initiatives
The individual
We seek an individual with demonstrated experience in human resources within a dynamic professional setting. They should have a solid understanding of UK employment law and practices, supplemented, if possible, with CIPD qualifications. Strong communication skills, both written and verbal, are essential, along with the ability to build relationships across the organisation and a commitment to fostering a welcoming, inclusive work environment.
The ideal candidate will exhibit a strong work ethic, reliability, independence, and the flexibility to adapt to new challenges and learn new skills.
What we offer
Salary expectation: £31,238 – £34,686
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online through the link below.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
Please note that the Foundation is unable to offer visa sponsorship for this role. All applicants must have the existing and ongoing right to work in the UK. You must possess and declare the right to work in the UK at the time of application submission for your application to be considered.
The client requests no contact from agencies or media sales.