Operations manager volunteer roles in melton mowbray, leicestershire

Who we are

As the charity partner of the Royal College of Veterinary Surgeons (RCVS), we are dedicated to advancing the quality of veterinary care for the benefit of animals, the public and society. We achieve this through evidence-based veterinary medicine, research and education. By working together with veterinary teams, animal owners and all those involved in animal health, we strive towards our vision of healthier animals, people and planet. 

The role

We are looking for individuals who share our commitment to improving animal health to join our Board as lay trustees. Lay trustees (ie, trustees who are not vets or vet nurses) play a crucial role in ensuring that the Board benefits from a diverse range of perspectives and skills. 

We are particularly seeking people who have experience of: 

• Fundraising and/or leadership in the charity sector, or 

• Business development and entrepreneurship, or 

• Commercial leadership experience, with a strong understanding of business operations and strategic management, or 

• Quality Improvement in human healthcare

This is a voluntary position, offering a unique opportunity to contribute to the strategic direction and governance of a dynamic charity.

Key responsibilities 

• Attend and actively participate in three Board meetings each year and additional committee meetings as required. 

• Provide independent oversight and constructive challenge to the Board’s decision-making processes. 

• Ensure the charity adheres to its mission, values and legal obligations. 

What we offer 

• The opportunity to make a significant impact on animal health and welfare, the veterinary profession and experience of animal owners. 

• A supportive and collaborative board environment. 

• Reimbursement of travel expenses. 

Trustees are appointed for a term of three years, with the option of re-appointment for a further term. 

If you are passionate about making a difference to the veterinary care that animals receive, we invite you to join us in shaping the future of our charity.

We seek a Chairperson to head our Board at Evolve Counselling who will guide our strategic direction in the provision of lowest cost mental health counselling for individuals and businesses. 

Location: Cambridgeshire area of operations. Chair can be fully remote. 

Voluntary: Reasonable expenses paid 

Commitment: Initial term of 1 -3 years. Flexible hours per month 

Closing date: Tuesday 6 May at 9:00 

Overview 

For over 40 years Evolve Counselling has provided lowest-cost professional mental health counselling for adults in Cambridgeshire, Peterborough, Northamptonshire and beyond, through the skill and dedication of our team of 60+ BACP-registered counsellors.

The role 

We are looking for a new Chair who understands the growing demand for our services and the challenges of competing as a medium sized charitable business at this time. We shall look to our new Chair to build trust and engagement with our CEO, the Trustee Board, our volunteers, and supporters, as we capitalise on great recent work to stabilise and find new opportunities for significant growth. 

The new chairperson will ideally bring health and wellbeing experience and commercial skills, as well as a demonstrable empathy for charitable working and commitment to the Nolan Principles of public life. 

The role of the Chair is hugely rewarding and the scope under the leadership of the current CEO for Evolve to grow and innovate is significant. You will have significant senior leadership experience to drawn upon as you take ultimate responsibility for directing and inspiring the Trustees, making sure we are financially sustainable, and well run for our clients. Our ethos is to look upwards and outwards as we strive for a leading position in mental health services for all, and your commercial acumen, professional contacts, and powers of persuasion in business will be a huge support for our ambitions. 

Including quarterly board meetings, committee sessions (at present virtual), a face-to-face AGM event, plus away days, and regular meetings with our CEO and the trustees, we anticipate a flexible time commitment of around 2 - 5 days per month. 

For further information or an informal discussion on the role, please contact Kevin Bottrell.

Application process: Expressions of interest in the first instance by email to our CEO Gordon Ackroyd.

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in community engagement and networking.

• Excellent written and verbal communication skills.

• Ability to craft compelling emails and messages tailored to different audiences.

• Organizational skills to track outreach efforts and meet targets.

• Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.

• Experience with or interest in nonprofit work is a plus.

• Ability to meet deadlines and manage multiple outreach tasks.

• Passion for contributing to social impact and building connections that support charitable initiatives.

Duties & Responsibilities:

• Email Outreach:

  • Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.

  • Craft personalized and engaging outreach emails to build and maintain relationships with various groups.

  • Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.

• Community Engagement:

  • Assist in developing and implementing outreach strategies to expand the charity’s network and reach.

  • Help coordinate outreach efforts for specific campaigns, events, or initiatives.

  • Track responses and report on outreach success rates, identifying areas for improvement.

• Research & Networking:

  • Conduct research to identify new potential partners, supporters, or collaborators for the charity.

  • Assist with compiling contact lists and gathering relevant information for outreach purposes.

• Campaign Support:

  • Support the development of email campaigns, including drafting email copy and ensuring timely distribution.

  • Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.

• Post-Event & Programme Reporting:

  • Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.

  • Assist in maintaining and updating event and programme documentation for future reference.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.

  • Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in outreach, community engagement, and relationship management.

• Opportunities to develop communication skills, including email marketing and networking strategies.

• A letter of recommendation upon successful completion of the volunteership.

• Certification of participation at the end of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.

DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.

We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.

Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.

How to apply

To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.

Initial screening calls will take place during the week commencing Monday 9 June.

Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

Please only apply if you have the right to reside and work in the UK.

To support NACE its strategic objectives and advance its plans for the future, NACE is seeking to appoint a Finance Trustee to join the Association’s Board who has a passion for public service as well as sufficient time at their disposal to positively impact the lives of young people. Whilst an interest in or knowledge of education is desirable, it is not a pre-requisite because the role includes holding the executive leaders of NACE to account plus agreeing and overseeing the strategic direction of the organisation, whilst ensuring that resources are deployed to achieve maximum effectiveness and financial sustainability underpins all activities and operations that NACE undertakes.

Key responsibilities:

• Maintain an overview of the Association's affairs and advise the Board appropriately;

• Ensure the charity’s money is safe and properly used;

• Ensure that the Charity has an appropriate reserves policy;

• Ensure the Association's compliance with legislation;

• Support the CEO in preparing for the annual audit, or independent examination, ensuring that the accounts are examined in accordance with SORP and FRS 102, and implement any recommendations by the auditor/examiner;

• Review of management accounts and budgets prior to presentation to the Board;

• Keep the board informed about its financial duties and responsibilities;

Terms of appointment:

The initial term is for a period of 3 years. One third of the Trustees must retire every two years. Subject to remaining eligible to be a Trustee, a retiring Trustee may be re-appointed. The maximum term of office for a Trustee should be 9 years, with 2 cycles of 3 years with the option of a further 1, 2 or 3 years. The Trustees meet 4 times each year as a Board. 3 of these meetings are now held online in September, November and March. The final meeting of the academic year is held in-person in June. In addition, meetings are held, as required, between the Chair, Finance Trustee and CEO to monitor and adapt the organisation’s response to schools’ priorities. 

If you are interested in applying to join the NACE board, please send us your CV and an expression of interest by Friday 9th May. Interviews will take place on Thursday 15th and Friday 16th May. The interview process will involve current Board members so you will have the opportunity to meet some of the people with whom you could be working in the future. Trusteeship is a voluntary, unpaid role, but if you possess the energy and skills to make a real contribution to enhancing the educational achievement of young people, you will find the work extremely rewarding. If you want to make a difference and you share the ambitions and aspirations of the current NACE Board, please apply to become a Trustee. You will be warmly welcomed. 

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

Purpose of the Role:
The Treasurer plays a key leadership role in ensuring SAPHNA’s financial integrity and sustainability. In addition to the responsibilities of a General Trustee, the Treasurer provides strategic guidance and oversight on SAPHNA’s financial matters.

Key Responsibilities:

• Oversee SAPHNA’s financial management, ensuring robust processes and controls are in place.
• Advise the Board on financial strategy, risk management, and resource allocation.
• Work closely with SAPHNA’s management team to monitor budgets, cash flow, and financial performance.
• Ensure the preparation of annual accounts in accordance with charity regulations.
• Present financial reports to the Board in a clear and accessible format.
• Support the development of financial policies and procedures.
• Ensure SAPHNA’s funds are invested appropriately, achieving both security and growth.
• Oversee financial compliance with legal and regulatory obligations.

Person Specification:

• Proven financial expertise, ideally with experience in financial management, accountancy, or charity finance.
• Strong analytical skills and the ability to present complex financial information clearly.
• Commitment to SAPHNA’s mission, vision, and values.
• Experience in governance, leadership, or financial oversight.
• Ability to collaborate effectively with other Trustees and SAPHNA’s management team.

Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events. The Treasurer role may require additional time to review financial matters and liaise with staff.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking to recruit 2 new trustees.  We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:

· Embedding lived experience expertise into the design, delivery and evaluation of our work

· Developing our campaigning and strategic work

· Building up our social media and comms presence

· Stepping up our fundraising game

If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

Lay Advisory Group member (Patient and Public Engagement)
Average of one to two days per month

Are you interested in healthcare? Pathologists are either doctors or scientists who are experts in diagnosing illness and disease together with supporting the treatment of patients throughout their life.  At the Royal College of Pathologists, we have members from 17 diverse pathology specialities working mainly in hospitals and universities across the UK. We regard lay input as essential to our work in setting standards for training and high-quality practice of pathology.

Nominations are invited for one post of the Lay Advisory Group. The successful candidate will be in post for a period of three years in the first instance, within the College’s Lay Advisory Group of volunteer members.

The Lay Advisory Group member is responsible for contributing a lay perspective on matters of importance to the College by working with committees or working groups assigned to oversee or manage specific areas of interest.

Lay members contribute the perspectives of patients, people who use services, experts in related fields of interest, or communities to a committee's work. This means they tend to offer a different point of view from other members on a committee. Lay members usually have a strong understanding of what matters most for people using health services.

AVAILABLE ROLES

We consider lay input as essential to our work, ensuring that we always see our professional activities through the prism of the patient and the public. We are recruiting to fill specific lay roles within the College according to applicants’ background and expertise. We also wish to be able to call on our Lay Advisory Group to advise on ad hoc issues as needed, and to review certain guideline documents.

Public Engagement (1 post)

The focus of this new post will be working with the Corporate and Public Engagement Manager in promoting awareness of College function and its 17 pathology specialties to our target audiences. They will support the development and delivery of public engagement events and activities. There will be opportunities to assist in the review and development of planned resources and materials to support public engagement.

The post-holder will also provide, with other lay members, input to College guidance for the profession.

This post would suit an applicant with a background in public engagement (in health or otherwise), or with experience in the health sector. Experience in patient involvement and engagement would be an advantage as this is an area that the College is looking to develop and expand on over the next few years.

WHAT IS THE COMMITMENT?

• Become familiar with the College, its high-level processes, and the detailed work of specific group(s) or committee(s). This may include occasional attendance at College Council as an observer.
• Through membership of one or more College committees, advise the College Council and provide a lay perspective on College matters, acting as a ‘critical friend’.
• Keep up-to-date with the College’s activities through access to Presidents’ newsletters, The Bulletin and website.
• As needed and by negotiation, provide lay input to ad hoc work as required e.g. to develop a College policy position on specific topics of public concern.
• Horizon scan for issues of possible interest to the College.
• Reporting within the Lay Advisory Group and to the Clinical Director on the lay input to committees with which they are working with and attend 3 annual Lay Advisory Group meetings at the College or online.
• Contribute to an annual report to Council that is submitted in writing by the relevant committee(s) on which they sit.

The closing date for applications is Monday 5th May 2025.

Selection will be by application and interview, and full induction will be given on appointment.

Applications will be considered by a panel comprising a Lay Trustee, Clinical Director of Publishing and Engagement and a relevant subject specialist. An interview (either in person or via tele/video conference) will be arranged to confirm interest, suitability and the role itself.

The panel will make a final decision on appointment to the role.

Lay Member posts are not remunerated, but all expenses are covered. 

We are committed to increasing diversity and inclusion within our organisation, as well as using our voice and platform to help make pathology as a profession more inclusive. This means reflecting critically on issues of diversity and inclusion within all that we do, identifying and taking appropriate actions to reduce inequality, and welcoming challenge.

We welcome applications from anyone regardless of their disability, ethnicity, heritage, gender, sexuality, religion or socio-economic background.

Join the Board of Trustees at Leicester Print Workshop

Leicester Print Workshop is seeking up to three committed individuals to join our Board of Trustees.

About Leicester Print Workshop

Leicester Print Workshop, an Arts Council England National Portfolio Organisation, offers high quality printmaking facilities and development opportunities for artists in the East Midlands and beyond. Its outreach activities in local schools and the community aim to increase participation in printmaking among people of all ages. The organisation is currently seeking trustees to help guide its strategic direction during an important phase of development. 

Key Skills Sought

To complement the skills of our existing trustees, we are seeking individuals with significant experience in philanthropic fundraising, financial management or development of online learning.  Previous experience as a trustee would be helpful, but training will be provided for those taking on their first board appointment.

Why Join Us?

·Play a vital role in shaping the future of a leading arts organisation.

·Collaborate with a passionate team dedicated to promoting the art of printmaking.

·Contribute your expertise to a respected and influential institution.

Commitment

These positions are unremunerated and require a commitment of up to 10 days per year.Appointments are for three years initially, renewable once.

Closing date 9th May 2025

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.

Key tasks

▪ Trustee Support

○ Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.

○ Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.

▪ Governance & Compliance Support

○ Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.

○ Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.

○ Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.

▪ Policy & Risk Management

○ Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.

○ Assist team leads in ensuring policies are implemented effectively and aligned with best practices.

○ Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.

▪ Embedding a Governance Culture

○ Assist in raising awareness of governance principles across the organisation.

○ Support the Governance Lead in organising training sessions or briefings on governance best practices.

○ Help integrate governance principles into the organisation’s operations and decision-making processes.

What we’re looking for

▪ Interest or experience in charity governance, risk management, or compliance.

▪ Strong attention to detail and ability to maintain accurate records.

▪ Excellent organisation and communication skills.

▪ Ability to work independently while collaborating with different teams.

▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).

What we have to offer

▪ Be part of a dedicated team of 90+ volunteers across the UK.

▪ Contribute to a growing organisation that educates and empowers the Muslim community.

▪ Access to in-house tarbiyah sessions to develop your deen.

▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Job description

"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

• Programme Management
• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.
• Participant Support & Progress Tracking
• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
• Coordination & Communication
• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
• Engagement & Feedback
• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
• Reporting
• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote