Organisation development manager jobs in Bristol
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
We are seeking an experienced Fundraising Manager to work with management and trustees to lead delivery of a set of practical fundraising priorities while helping to build stronger systems and confidence for the future.
This is a hands-on role suited to an experienced charity fundraiser who is comfortable working in a maturing fundraising function, where tools and ways of working are being developed and income needs stabilising rather than rapidly expanded.
This interesting and varied role will focus primarily on trusts and foundations, corporate partnerships, and alumni support, with a strong emphasis on retention, stewardship and proposition clarity.
The client requests no contact from agencies or media sales.
Operations Manager
Location: Remote
Hours: 21 hours per week, worked flexibly between 8am–5pm Monday–Friday, plus one evening (2 hours) every three months to attend a trustee meeting
Salary: £18,540 per annum (for 21 hours per week)
Reporting to: Chief Executive Officer (CEO)
Contract: Permanent
Closing Date: Midnight on 2nd February 2026
Job Purpose
We are looking for an organised, proactive and reliable Operations Manager to ensure the smooth running of our day-to-day operations.
This role sits at the heart of Beyond the Streets, making sure our people, systems and processes work well so that our services can thrive. You will be the person who keeps things moving – maintaining key systems, coordinating with our outsourced IT and finance providers, and ensuring colleagues have the practical support, information and equipment they need to do their jobs effectively.
This is a varied, people-focused role that requires excellent organisation, initiative and flexibility. Your contribution will directly support colleagues across the organisation and play an important role in the effectiveness, reliability and wellbeing of our operations and services.
If you don’t meet every requirement, we still encourage you to apply – we are committed to supporting learning and development in this role.
Who are we looking for…
You’ll be a calm, capable and detail-focused professional who enjoys creating order, supporting others and keeping systems running smoothly. You’ll be comfortable working independently, while also collaborating closely with colleagues across the organisation.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training for professionals, and create resources informed by lived experience, research and frontline practice.
You’ll enjoy…
- Competitive pay – earn £18,540 per annum (for 21 hours per week)
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check
To apply:
Please read our application pack and complete our standard application form both available via out recruitment platform by clicking 'apply'
Humane World for Animals is committed to creating a better world for animals by tackling the root causes of animal cruelty. We believe in the power of philanthropy to drive change and are looking for someone who shares our vision and dedication.
About the Role
As Fundraising Manager, you will lead the development and stewardship of strategic relationships with key corporate partners, stakeholders, and clients, playing a central role in driving corporate income. You will design and implement strategies that support business growth, strengthen corporate engagement, and deliver revenue and operational targets for the organisation in the UK.
Working closely with senior leaders, you will help expand the organisation’s income and impact through high‑value corporate partnerships. You will also develop strong connections with our HQ corporate team and collaborate with programme staff to ensure they understand organisational priorities and can effectively connect internal work with external partners.
This role requires an ambitious self‑starter with strong business acumen and confidence operating within the corporate sector. You should be skilled at presenting a compelling business case for partnership and securing high‑value contracts and initiatives.
Key Responsibilities
Strategy and Planning
1. Develop and implement strategies for the organisation’s growth in the corporate sector, ensuring a strong ROI and setting appropriate KPIs to monitor progress and measure success.
2. Build the UK corporate partnership portfolio: identify, cultivate, and secure significant relationships and business opportunities.
3. Formulate and implement individual strategies for developing key partnerships and initiatives around business priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal and contract development.
4. Contribute to internal collaboration on innovative solutions that can deliver business impact at scale for complex corporate relationships.
Program Management
5 Develop working relationships with programme staff to identify business opportunities and access information that can be used to cultivate and steward corporate partners with the aim of attracting multi-year partnerships.
Influence and Representation
6 Effectively represent the organisation to external audiences for both business development and profile elevation.
7 Engage strategically with senior stakeholders to support corporate engagement.
What We're Looking For:
Education and experience
1 Demonstrated experience in high-level corporate management or business development, including at least five (5) years of direct frontline experience withing the corporate/corporate charity sector.
2 Demonstrated track record of success at a high-value level, including building strategic partnerships that maximise value for both the organisation and external partners, and building profile with external audiences.
Necessary knowledge, skills and abilities
3 Knowledge of the corporate charity and business development sectors.
4 Experience mobilising executives and senior stakeholders for strategic engagement.
5 Strategic and forward-thinking, with the ability to develop and lead an ambitious growth strategy.
6 Demonstrable success in proposal preparation and securing business contracts.
7 Strong experience in collaboration to develop business proposals and other partnership opportunities.
8 Degree-level or equivalent education in business, finance, management, or related disciplines preferred.
Why Join Us?
At Humane World for Animals, you'll be part of a passionate and dedicated team working towards a common goal. You'll have the opportunity to make a real impact on animal welfare and be part of a forward-thinking organization that values innovation and collaboration.
If you're ready to take on this exciting challenge and help us drive change, we want to hear from you!
Apply now and be a part of something truly meaningful.
Humane World for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role.
Please submit your CV and a covering letter by 11pm Thursday 5 February. Applications without covering letters will not be considered.
Interviews will be held virtually on 12 and 13 February.
Note: Our policy is to offer a fixed one-year contract to start with, with a view to convert to a permanent contract in year two.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.
Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.
This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.
Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.
This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Fundraising Manager (Part-time)
Salary: £26,400 for 3 days per week (£44,000 FTE)
Hours: 3 days per week (0.6 FTE)
Location: Home-based (UK-wide, with some travel)
Contract: Permanent
For the past 8 years, we’ve been delivering financial education programmes that set children up for life. But we have so much more to do to ensure no child misses out.
Our plan for 2025 to 2027 focuses on strengthening our commitment to working with schools, families, and communities. We want to help people feel more confident talking about money. We will prioritise financial literacy in education and aim to increase funding for financial education programmes. Our goal is to ensure all children can make informed financial decisions as they grow up.
Our efforts also concentrate on expanding and strengthening our collaborations and partnerships with educational institutions, advocates, financial partners, and supporters.
We are looking for an experienced and driven Fundraising Manager to play a senior role in growing our income and supporting our mission to improve financial education across the UK.
This role has a strong focus on new business development, particularly across corporate partnerships (all sectors) and trusts and foundations. Alongside developing new funding relationships, you will also be responsible for managing and stewarding existing trusts and foundations, including delivering high-quality funder reporting.
You will be income-focused, proactive and confident building relationships, while also being a collaborative team player who is willing to support existing relationships and wider fundraising activity when needed.
The role is home-based and open to candidates anywhere in the UK, with some travel required for meetings and events.
Key responsibilities
- Lead on new income generation across corporate partnerships and trusts & foundations
- Develop and manage a strong pipeline of new funding opportunities
- Manage relationships with existing trusts and foundations, including reporting
- Write high-quality funding applications, proposals and reports
- Track income, pipelines and forecasts using Salesforce
- Contribute senior fundraising expertise and support to the wider team
About you
- Significant experience in fundraising, with a strong track record of securing new income
- Proven experience in corporate fundraising and/or trusts & foundations
- Experience managing funder relationships and reporting
- Confident using Salesforce (or a similar CRM) for pipeline and reporting
- Highly organised, income-driven and collaborative
- Experience with financial services organisations is desirable but not essential
How to apply:
For an informal conversation about this role and for more information, please contact: James Woodcock
To Apply, please send your CV and a cover letter (only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages and no later than 5:00pm Thursday 5th February. First interviews will be held virtually week commencing 9th February, with second interviews in person (London) week commencing 16th February.
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.
Join NDTi and help drive meaningful social change
As a key member of NDTi’s Research & Evaluation team, you will play a central role in shaping, delivering and demonstrating the impact of our commissioned, grant‑funded and internally funded programmes. You will lead a varied portfolio of research and evaluation projects, ensuring high‑quality delivery and contributing to the wider development of our work.
This is an exciting opportunity for someone who is passionate about social justice, committed to inclusive practice, and eager to use evidence to influence change.
As our Research & Evaluation Manager, you will:
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Lead, design and contribute to research and evaluation projects, acting as a key liaison for staff and associates involved in delivery.
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Identify, synthesise and share learning from our work, showcasing innovative approaches, partnerships and achievements.
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Develop and refine research and evaluation methodologies and materials, ensuring a consistent, high‑quality approach across NDTi.
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Build and maintain a healthy pipeline of opportunities, negotiating, securing and managing a range of contracts.
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Grow and nurture diverse networks, generating new contacts and opportunities for both yourself and the wider organisation.
Key responsibilities
Day to day, you will manage and deliver a portfolio of projects, ensuring each is completed on time, within budget and to a high standard. This includes:
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Designing and planning research and evaluation projects, including developing theories of change.
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Facilitating stakeholder workshops and sessions, undertaking qualitative and quantitative fieldwork, and conducting evidence reviews.
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Analysing data, producing high‑quality reports and creating a range of outputs.
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Writing and publishing blogs, reports and other resources tailored to different audiences.
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Working collaboratively with colleagues to share learning across NDTi, stimulating creativity and informing future work.
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Managing associates and partners involved in your projects, ensuring clear communication and alignment with NDTi’s mission, policies and contract protocols.
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Developing your professional profile and cultivating relationships that strengthen NDTi’s visibility and influence.
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Leading or contributing to proposals and tenders to secure new work aligned with NDTi’s mission.
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Supporting organisational income targets and quality standards.
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Representing NDTi at national, regional and local networks and forums.
Person specification
We’re looking for someone who brings both expertise and values‑driven practice. You will have:
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At least three years’ experience delivering high‑quality research and evaluation activity.
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Proven experience conducting fieldwork, including qualitative and quantitative data collection and analysis.
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Experience using a range of methodologies, with strong analytical and reporting skills.
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Ability to interpret and present complex data to varied audiences.
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Strong project management skills, with a track record of delivering work to agreed timescales and budgets.
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Experience writing reports for publication and diverse audiences.
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Knowledge and understanding of social inclusion issues.
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(Desirable) An honours degree and/or postgraduate qualification in a relevant social science discipline.
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(Desirable) Personal experience of health or social care services, or experience as a family carer.
The closing date for completed applications is 9am on Monday 2nd February 2026.
Interviews will be held on Wednesday 11th February in person (Bath)
To inspire an inclusive society where people can live the life they choose. We exist to make change happen by celebrating what’s possible, supporting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company - British Safety Council
The British Safety Council is a trusted voice in health, safety, and wellbeing. For over 65 years, we have been working to protect lives and improve workplace wellbeing in the UK and worldwide. As a not-for-profit membership organisation, we campaign, educate, and influence change, supporting organisations of all sizes to achieve the highest health, safety, wellbeing and environmental management standards. Our vision drives everything we do, so that no one should be injured or made ill through their work.
About the Role - Fundraising Manager
We are seeking a motivated and experienced fundraising manager to lead the diversification and growth of our income sources. This is an exciting opportunity to develop and implement fundraising strategies across individual giving, corporate partnerships, events, trusts, and foundations. This role will be key to building meaningful relationships and ensuring sustainable income to support our mission.
We are looking for someone who brings energy, creativity, and a proven track record of fundraising success. The ideal candidate will have:
· Relevant qualifications or equivalent experience within a recognised charity.
· Sound understanding of the charity sector in the UK and its range of cultural dynamics.
· Proven experience in developing and delivering fundraising strategies across multiple income streams.
· Strong relationship-building skills, with a track record of engaging and stewarding donors, supporters, or partners.
· Excellent verbal and written skills with experience preparing compelling funding proposals and impact reports.
· Experience in planning and delivering successful fundraising events or campaigns.
· Understanding of data and fundraising systems (e.g., CRM) to manage donor records and insights.
· Strong project management skills, able to juggle competing priorities and deadlines.
· A collaborative and proactive approach, comfortable working across teams and with senior stakeholders.
· Collaboration with international clients and stakeholders would be a valuable experience.
For full details of the role and responsibilities, please refer to the Job Description available via the application link.
Benefits
- 25 days’ annual leave, with holiday buying and selling option
- Health cash-plan benefits upon joining
- Private medical and dental cover on completion of the probationary period
- Flexible working
- Attractive family-friendly policies
- Training and Development opportunities
- Life Assurance cover
What do you need to do next? If you are interested in this role, please click 'Apply' to read a more detailed job description and explanation of the benefits package. You will then be able to forward an up-to-date copy of your CV along with a covering letter explaining why you think you are the right candidate for this role.
Guarantee Interview Scheme - We are committed to equity, diversity and inclusion and operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. If you would like to be considered under this scheme, please highlight this clearly in your cover letter.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
You’ll join Marie Curie’s in-house Creative team, working closely with colleagues across Marketing, Fundraising, Digital, Events and Communications. The team is responsible for delivering high-quality, on-brand creative across all channels, from fundraising campaigns and supporter communications to digital experiences and print materials. You’ll lead a well-established, talented team of designers and collaborate with external agencies and suppliers to bring the charity’s work to life.
As Design Manager, you’ll play a pivotal role in shaping Marie Curie’s visual identity and creative output. By setting design standards, inspiring your team, and championing innovation, you’ll ensure our creative work is consistently high quality, inclusive, and impactful. Your leadership will help strengthen our brand, deepen engagement with supporters and audiences, and support the charity in achieving its organisational and fundraising goals.
Your Impact:
- Lead and champion design excellence across the organisation, ensuring all creative outputs align with brand guidelines and strategic objectives.
- Develop and maintain a clear design vision that resonates with diverse audiences and supports Marie Curie’s mission.
- Inspire, manage and develop a team of designers, fostering a collaborative, high-performing culture.
- Oversee end-to-end design delivery, from concept to execution, ensuring quality, accessibility and deadlines are met.
- Work closely with the Studio Manager to plan resources and balance workloads across multiple projects.
- Own and develop key visual assets and lead the photography plan, working closely with the Stories team.
- Collaborate with internal stakeholders to translate briefs into compelling, effective design solutions.
- Ensure inclusive and accessible design principles are embedded in all outputs.
- Maintain governance standards, including brand compliance, copyright and legal requirements.
- Build strong relationships with external agencies and creative suppliers.
Key Requirements:
- Proven experience leading a high-performing design team in a creative or brand-led environment.
- Strong portfolio demonstrating excellence across digital and print design.
- Expert knowledge of Adobe Creative Suite and familiarity with emerging design tools and trends.
- Excellent leadership, communication and stakeholder management skills.
- Experience delivering a wide range of creative outputs, including digital, print, merchandise, photography and environments.
- Understanding of accessibility standards and inclusive design principles.
- Highly organised, detail-oriented and comfortable managing multiple priorities.
- Experience in the charity, healthcare or purpose-led sector is desirable but not essential.
- A genuine commitment to Marie Curie’s mission and values.
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 1 February 2026. We encourage early applications, as we may close the application process sooner once we receive a sufficient number of qualifying applicants.
Salary: £37,000-40,000 per annum, depending on experience
Contract: Permanent, full-time (35h per week)
Location: Home-based with regular visits to the Embassy Garden office in London as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
You will be responsible for the line management of the part-time Office Manager and part-time Charity Administrator.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you the experienced charity leader that will take our operational delivery to the next level?
The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.
We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights.
What this job is all about
Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members
Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:
- Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
- Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
- Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
- Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
- Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.
What else might you be involved in?
Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above. This could include helping us to:
- Monitor and report on operational performance, identifying opportunities for innovation and growth.
- Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
- Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
- Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.
What are the skills and attributes you will need to be successful?
As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.
In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:
- Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
- Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
- Governance: Knowledge of UK charity governance and regulatory compliance.
- People Management: Confident in leading, motivating, and developing a small team and volunteers.
- Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.
As an experienced leader we would also expect you to have:
- Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
- Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
- Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
- Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
- Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.
Why join us?
FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver.
That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services.
We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.
We plan to do first-round interviews through February and are hoping to appoint to the role in March.
Closing date for applications is Friday 30th January.
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
Please note: Salary of £40k offered for 4 days per week.
Purpose of the Role:
The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.
Key Responsibilities:
- Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
- Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations.
- Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
- Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
- Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
- Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
- Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
- Provide reports and information as and when required by line manager.
- Meet all targets and objectives as agreed with the line manager on an annual basis.
- Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
- Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.
Person Specification
Essential
- Highly skilled in all forms of communication
- Experience of dealing with people either face to face, over the phone or via written communications
- Use of a CRM (or a database) to record all interactions
- Expertise in using digital platforms
- Team working at the highest level, sharing information, ideas and working on projects with colleagues
- To be able to work within the Christian Ethos of the organisation
Desirable
- Experience of working in a charity setting or in a stewardship role
- Working with Salesforce as a CRM
- Experience of dealing with people who are recently bereaved or in an emotional situation
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Interview questions will be provided ahead of the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview dates
- First stage interview - Thursday 19th Feb online via Teams
- Second stage interview - Thursday 26th Feb in person in a central London location TBC
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.






