Organisational development and change lead jobs
Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.
As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.
You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P
Experience
Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A
Service Management data reporting and analysing. A
Working to tight deadlines. A
Experience of working with automated ITSM tools/platforms. A, I
Customer Service Experience, prioritising and manging customer needs. A, I
Presentation skills. I, P
Experience of Service Management Service Design and Transition. I
Skills and Knowledge
Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I
Excellent relationship management and influencing skills. A, I, P
ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I
Strong analytical and problem-solving skills. A, I, P
Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P
ITIL v4 Foundation. A, I, P
Personal attributes
Analytical with a high degree of attention to detail. A, I
Always looking to improve processes and other operations via CSI. A, I, P
Stakeholder Management. A, I
Ability to focus and prioritise in a high-pressure environment. I, P
Effective collaborator. A, I
Great to haves:
Skills and knowledge
SDI Certification. A
Power Platform. A
ITIL Level 4 – other certifications. A
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About the role:
Our Camden Housing First and Health team is offering an exciting apprenticeship that places you at the centre of meaningful change for people experiencing homelessness in London. As a Health and Wellbeing Apprentice, you will work closely with our dedicated health leads to support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives. Whether it’s accompanying clients to appointments, recording important data, assisting with administrative tasks, or helping to deliver creative and engaging health events, you’ll play a hands on role in breaking down obstacles and opening doors to better health and wellbeing. Every day, you will see the direct impact of your support as trust builds, confidence grows, and individuals begin to achieve improvements in their physical health that once felt out of reach.
This opportunity is also about your own growth and development. Alongside your day to day work, you will dedicate one day each week to completing the Level 3 Community Health and Wellbeing Worker apprenticeship with Impact Futures, gaining knowledge and skills that will serve as a strong foundation for your career. Over 16 months, you will not only learn how to apply a psychologically informed approach to your practice, but also develop the expertise and confidence needed to thrive within Single Homeless Project 9SHP) and in the wider health and social care sector. By joining us, you are not just stepping into a role; you are beginning a journey that can shape a long term career, while making a lasting difference to the lives of homeless Londoners and the communities we serve.
*To be eligible for this role, candidates must have a connection to Camden, through living, working, studying, or having family or community ties, and those with lived experience are especially encouraged to apply.
About you:
- Ability to find ways to engage and develop relationships with clients.
- Commitment to ongoing personal and professional learning.
- Passion for addressing health exclusion.
- Willingness to work as part of a diverse professional team.
- Willingness to learn IT systems and complete admin.
- Reliable and organised person.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 28th September at midnight
Interview date: Tuesday 7th and Wednesday 8th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you!
The Role
The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include:
- Responsibility for the people strategy, HR processes and marketing.
- Accountability for the implementation and development of the organisational strategy, including HNHA’s hospitability and community engagement projects.
- Identifying and exploring opportunities for strategic service expansion, improvement and innovation.
- Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders.
- Developing and delivering a robust people strategy and managing and supporting departmental leaders.
The Person
We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills.
This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region!
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- 3 x Life cover with company pension
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- Free meals on shift as well as tea, coffee and water
- Nearby station and buses for commuting.
The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Are you passionate about peace education and ready to lead a national movement for change?
Peacemakers is entering a transformative phase, evolving from a regional project into a national independent charity. We’re seeking a strategic, inclusive, and visionary CEO to guide us through this exciting transition and shape our future.
You’ll be an advocate, strategist, builder, and influencer—bringing a strong leadership skillset, deep commitment to peace and justice, and the ability to inspire and connect across diverse communities.
About Peacemakers
Rooted in Quaker values, Peacemakers works with schools and communities to build peace through education. As we expand nationally, we need a leader who can amplify our impact while keeping our values at the heart of everything we do.
Key Responsibilities
- Lead strategic development and operational delivery
- Drive sustainable growth through fundraising, partnerships, and governance
- Champion equity, inclusion, and diversity
- Inspire our team, board, and collaborators
- Represent Peacemakers across local and national platforms
What You’ll Bring
- Proven leadership experience (charity/social impact sector preferred)
- Strategic vision and change management skills
- Strong communication and relationship-building abilities
- Experience in fundraising, governance, and organisational development
- A commitment to peacebuilding, justice, and inclusion
We welcome applicants from all backgrounds. Experience in education, peace studies, restorative justice, or social and emotional learning is a plus—but not essential.
Why Now?
This is a rare opportunity to lead a respected organisation at a moment of transformation. You’ll help shape a national movement for peace and make a lasting impact.
To Apply:
Visit Peacemakers website for the Candidate Pack and apply via the application form.
Deadline: Monday 22nd September, 9am
Interviews: Weeks of 6th & 20th October (in person, Birmingham)
Peacemakers is committed to diversity and inclusion. We especially welcome applications from those underrepresented in charity leadership.
The client requests no contact from agencies or media sales.
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Chief Executive officer
£56,000 per annum - pro rata
(32 hours based on 37 hours per week FTE)
The CEO needs to be a strategic leader who can inspire and manage teams, drive fundraising and financial sustainability, and represent the organisation to stakeholders. You will need to be capable of building relationships, fostering a positive organisational culture and ensuring compliance with legal and regulatory requirements.
You will work with the Chair of the Board of Trustees (Chair) and the Senior Leadership Team (SLT) to formulate and regularly review the organisation's mission and strategic plan. You will develop deep and trusting relationships with the Community we serve as well as with a wide range of external stakeholders and funders who can support the ideas generated from within the community.
We need an innovative, enthusiastic entrepreneur who is keen to connect with people from all backgrounds and abilities, encouraging and bringing out the best in us all.
At a more operational level you will work with the SLT to develop operational plans and key performance indicators (KPI) to ensure that GL11 can always demonstrate the value it brings to the community and wider stakeholder network.
You will be responsible, with the SLT, to set the values, behaviours and tone for the whole organisation and support the SLT to lead and manage their teams so that the strategic goals you set are reflected throughout the organisation.
This role is based at the Community Hub in Cam, Gloucestershire. Remote working opportunities are very limited as community connection is an important part of the role although the CEO will often be offsite given the networking nature of the role.
The client requests no contact from agencies or media sales.
Overview
We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership.
This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.
You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.
This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.
This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters.
The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration.
This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Key Responsibilities
- Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
- Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
- Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
- Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
- Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
- Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
- Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
- Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
Essential Experience
- A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
- Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
- Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
- Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
- Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
- Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.
Personal Attributes
- Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
- Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
- Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
- Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure — especially during live delivery or partner-facing moments.
- Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
- A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
- Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
- Deeply motivated by delivering meaningful, memorable experiences for supporters.
- Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu).
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
About Us
START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.
About the Role
We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.
In this role, you will:
- Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
- Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
- Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
- Champion the delivery of high-quality programmes that support improved mental health and wellbeing
We are looking for someone with:
- Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
- A track record of meeting contractual KPIs in a Commissioner-led setting
- Strong line management experience, including leading multidisciplinary teams
- Experience delivering or overseeing creative programmes that promote wellbeing
- Excellent organisational, communication and stakeholder engagement skills
If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:
- competitive starting salary
- generous pension scheme
- 30 days annual leave plus all public holidays (pro rata for part time employees)
- flexible working options
- a culture encouraging inclusion and diversity
- interest free employee loans
- employee assistance programme
- group income protection scheme
The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.
Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Please read the job description for details and relate to this in your application.
No agencies please.
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement outlining your suitability for the role based on the attached person specification.
Applications should be submitted by 12 noon on 19th September 2025. Initial interviews are scheduled to be held on week commencing 29th September 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
(1-year Maternity Cover)
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
South West Care Team (Swindon and Wiltshire areas)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Date to be confirmed
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
£28,000 - £30,450 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Healthcare Improvement Officer to join our Improvement Programmes Team and help us deliver exciting initiatives that support healthcare professionals to improve prostate cancer services across the UK. Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.
As Healthcare Improvement Officer, you’ll play a central role in making sure our programmes run smoothly and have maximum impact. You’ll oversee on the logistics and delivery of events across the UK and online, from our Clinical Champions Programme and Clinical Advisory Group meetings to our annual healthcare professional conference. You’ll also oversee recruitment for programmes, manage databases and monitoring systems, and handle financial processes such as invoices and purchase orders, ensuring everything is delivered on time and to a high standard.
Your work will range from planning and scheduling programmes, to procuring resources, preparing materials and helping to facilitate sessions so that participants are fully supported in their learning. You’ll also contribute to quality improvement project development and coordination, working with teams across Prostate Cancer UK to share good practice and expand the reach of our initiatives.
Engagement will be a key part of your role, from maintaining webpages and digital channels to supporting our alumni network through newsletters, communications and opportunities for continued involvement. You’ll help manage our online Clinical Champions learning hub and, with training provided, will also have the chance to coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles).
What we want from you
We’re looking for someone who’s highly organised, comfortable working with people and able to keep several projects moving at once. Strong communication skills are essential, both written and verbal, with the ability to adapt your style to suit different audiences, from clinicians to colleagues across the organisation.
You’ll bring experience in event planning and support, along with project coordination, and you’ll be comfortable managing webpages and creating online content. The role involves building and maintaining strong relationships with a range of stakeholders, including healthcare professionals, colleagues and senior leaders, so collaboration will be second nature to you.
An understanding of the healthcare and/or charity sectors will be valuable, as will experience in presenting and facilitating discussions. You’ll also need excellent organisational skills, with the ability to prioritise effectively when things get busy.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 28th September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 6th October 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.
Job purpose:
We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.
This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.
This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.
Hybrid working:
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
Member recruitment, engagement and support
Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.
Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.
Provide accurate information and support to new applicants, including actively promoting membership services and benefits.
Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.
Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.
To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.
Data management and reporting
To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.
To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.
Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.
To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.
Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.
Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.
Network Support
Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.
Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.
Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.
Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website
Team support
Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.
Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
Maintain and improve your own competencies through continuous professional development.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge, and experience
Essential
Experienced CRM/database user.
Good attention to detail and accuracy are essential.
Numerate, with experience of working in a subscription’s role and in a membership environment.
Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.
An appetite for problem-solving and making improvements and enhancing existing ways of working.
Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.
Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.
Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.
Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.
Knowledge and good understanding of GDPR
Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.
Able to always maintain confidentiality.
Able and willing to travel as and when required. This may include occasional overnight stays.
Desirable
Experience of working within the not-for-profit sector.
Knowledge and experience of Microsoft Dynamics.
Experience of working with networks/volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced finance professional wanting a new challenge that offers flexibility and purpose. CHASE Africa is a growing international NGO seeking a dedicated and qualified Part-Time Finance Manager to join our small, friendly team in Somerset.
This is a unique opportunity for someone with extensive financial expertise, who is seeking a part-time position where they can apply their skills to a meaningful mission.
About CHASE Africa
We are a UK-based international NGO with ambitious plans for growth. We work through local partners in East Africa to improve health and wellbeing in marginalised communities, focusing on reproductive health, and a one-health approach that also incorporates environmental protection.
We are a small but dedicated team, committed to a collaborative approach to partnership. We're currently going through an exciting period of transition and growth, with a new CEO in 2022, a new charitable structure in 2023, and registering of a new entity in Kenya in 2025. Our income is forecast to exceed £1 million in 2025. Your role will be vital in helping us achieve our future goals.
The Role
Reporting directly to the CEO, you will oversee all financial aspects of our UK and international operations. This is a critical role that ensures our financial stewardship is sound and our systems are effective.
Key responsibilities include:
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Leading financial planning, budgeting, and forecasting.
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Ensuring timely and accurate bookkeeping and preparing monthly management accounts.
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Preparing statutory accounts and managing the annual audit process.
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Managing donor grants, including producing budgets for applications and preparing financial reports.
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Ensuring compliance with UK charity financial regulations (Charity SORP).
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Providing financial capacity-building support to our in-country partners.
About You
You are a qualified accountant (ACCA, CIMA, ACA) with at least five years of experience in financial management, including some in the charity or NGO sector. You have a strong working knowledge of UK charity financial regulations and are proficient with accounting software, especially SAGE, and Microsoft Excel.
You are a proactive self-starter with excellent analytical and communication skills, able to work both independently and as part of a small, dynamic team. Most importantly, you are committed to CHASE Africa’s mission to improve health and wellbeing in East Africa.
What We Offer
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An opportunity to shape a growing organisation during a critical period of transition.
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A flexible, hybrid working arrangement with the potential for occasional travel to our programme countries.
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The chance to contribute your skills to a mission-driven organisation that is making a real difference.
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Pro-rata benefits including 28 days of paid holiday (plus bank holidays), a contributory pension scheme, and enhanced maternity/paternity/adoption benefits after one year of service.
to support partner organisations, in Africa, that enable access to family planning, healthcare and rights, while protecting the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Target Housing we are dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. We have grown from small beginnings to become a complex charitable company and Registered Provider, owning over 160 properties and leasing many more.
We’re looking for a strategic, values led leader to oversee the operational delivery of our Asylum Accommodation and Support Service across South Yorkshire, the Humber, Derby and Nottingham.
About the role:
This is a pivotal leadership role at the heart of our organisation’s mission to provide safe, dignified and compassionate housing for asylum seekers across South Yorkshire, the Humber, Derby and Nottingham.
As Head of Operations (Asylum Services), you will lead the strategic delivery and performance of our Asylum Accommodation and Support Contract (AASC), one of our most significant and impactful services. You’ll oversee multiple service delivery sites and ensure that our work consistently meets high standards for compliance, safeguarding, quality and value.
You will be the senior point of contact for key external stakeholders, including national providers, Home Office representatives, commissioners and regulatory bodies. Internally, you’ll line-manage a team of Service Managers, supporting them to lead high-performing, resilient teams across multiple locations.
The role gives you the space to focus on strategic impact rather than daily logistics. With operational delivery managed by your Service Manager colleagues, your focus will be on driving quality, stakeholder engagement, continuous improvement, and shaping the future of asylum support services in the region.
You’ll also play an active role in the Senior Leadership Team, working closely with the CEO to inform organisational strategy and develop new services that align with our values and respond to emerging needs in the communities we serve.
This is a unique opportunity for someone who thrives in a purpose-led environment and wants to lead services that truly change lives.
This job is for you if you have...
- Senior leadership experience in housing, asylum, homelessness or public sector contracts
- Strong stakeholder engagement skills, including with commissioners and regulators
- Knowledge of safeguarding and housing support for vulnerable groups
- Experience managing dispersed teams and complex compliance environments
- A genuine passion for social justice and systemic change
What we offer you...
- 28 days’ holiday rising to 33 (plus bank holidays)
- Flexible working options (after onboarding)
- 4% employer matched pension contribution
- Westfield Health cover (optical, dental, mental health & more)
- Access to Lifetime Financial planning support
- Mileage reimbursement (45p per mile)
- A collaborative and purpose-led leadership culture
This role is subject to Enhanced DBS and CTC clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
The Senior Immigration Solicitor (Violence Against Women and Girls & Migrant Justice) will lead on complex immigration casework and strategic legal interventions, with a particular focus on supporting Black, minoritised, and migrant (BMM) women affected by violence against women and girls (VAWG), especially those with insecure immigration status or no recourse to public funds (NRPF).
This is a senior role requiring a high degree of professional autonomy, decision-making, and initiative. While the postholder will be formally accountable to the Head of Community Engagement and Legal Services, they will operate with minimal day-to-day supervision, taking a lead in shaping casework strategy, driving systemic change, and strengthening SBS’s legal offer.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Interview date: 24 & 25 September 2025
The client requests no contact from agencies or media sales.