Outreach officer jobs in the royal town of sutton coldfield, west midlands
We’re looking for a Carer Assessment Service Manager to lead our countywide team in delivering statutory and preventative assessments in line with the Care Act 2014. You’ll provide leadership and day-to-day support to your team, oversee assessment allocations, and manage referrals through our internal CRM and West Sussex County Council’s systems.
You’ll also deliver staff supervisions, attend management and partner meetings, contribute to training, and support service development projects. A key part of the role involves quality assurance, trend analysis, report writing for senior leaders and commissioners, and managing assessment processes and budgets. You’ll stay up to date with Care Act legislation, ensure staff are trained accordingly, and take part in the duty manager rota to provide out-of-hours support and safeguard service continuity.
The role is mainly remote / homeworking with the expectation that you may need to travel on occasion to in-person meetings and training across the county. This role would therefore suit those located in, or close to, West Sussex.
Job Role
- Lead the specialist, countywide Carer Assessment team to deliver best value, high quality statutory and preventative carer assessments and ensure that outcomes are compliant with the Care Act 2014.
- Work with Heads of Service to grow and develop services including identifying gaps, managing risks and demand, proactively seeking opportunities, increasing the digital offer and supporting funding bids to respond to changing needs.
- Develop, deliver and monitor the Carer Assessment Team delivery plan, aligning to CSWS’s strategy ensuring all KPIs are met and a high-quality service is provided to carers.
- Be a proactive member of the Operational Managers Team to develop services, promoting collaboration with your teams, build internal relationships and encourage team to share good practice and work collaboratively with the wider staff group.
Employee Benefits
- Healthcare and Employee Assistance Programme with perks and discounts.
- Holidays 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Flexible hours available to help work around your commitments.
- Remote/Hybrid working with occasional visits to our offices or venues in West Sussex.
- Team of kind and caring colleagues.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Interview Date: 7 July 2025.
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Are you a natural organiser with a heart for community impact? Join us as Head of Response & Logistics and lead the practical engine room of Carriers of Hope — from warehouse operations and van deliveries to sustainability projects and home set-ups for families in need. You'll oversee logistics, transport, and volunteer teams, making sure essential goods reach people with compassion, efficiency, and purpose.
This hands-on leadership role is central to how we work, blending big-picture planning with everyday action. You'll also champion a circular economy approach, ensuring nothing goes to waste and every donation makes a difference.
We’re Hiring: Head of Response & Logistics
Based in our warehouse in Coventry, with some travel across the West Midlands
30 hours per week
£36,124 FTE (NJC Level 26)
About the Role
Carriers of Hope is looking for a skilled and motivated individual to lead the logistics and practical support side of our work. This is a key leadership role, responsible for making sure that essential donated goods—food, clothing, furniture, and baby items—are received, organised, and distributed efficiently to the refugee and migrant families we support across Coventry.
You’ll oversee multiple projects, manage a committed team of staff and volunteers, and help shape the systems that make our work possible. From running our warehouse and coordinating van deliveries, to leading the House to Home furniture scheme, this is a hands-on, people-focused role with real impact.
We're looking for someone who brings strong coordination and problem-solving skills, has experience in logistics or operations, and is confident leading a team in a fast-moving environment. You’ll also play a key role in embedding sustainability into everything we do. A full, clean UK driving licence is essential.
What We Offer
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A generous annual leave allowance
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A welcoming, multicultural team environment
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The opportunity to be part of work that directly improves people’s daily lives
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A role where your leadership will help deliver practical support with dignity and care
Inclusion Matters to Us
We actively encourage applications from individuals with lived experience, including people from refugee and migrant backgrounds. We give preference to client volunteers who meet the essential criteria for this role, as part of our ongoing commitment to supporting progression and creating meaningful pathways into paid employment.
Full Details
The Full Job Description and Person Specification can be found in our supporting documents.
How To Apply
Please send us a Cover Letter and CV.
Your covering letter should explain:
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Why you're interested in this role
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How your experience and skills make you a good fit
It should be no longer than two A4 pages, but feel free to keep it shorter if you can say everything you need to in less space.
Prefer to tell us in a video? That’s encouraged — it gives us a chance to see your passion and hear directly from you. You're welcome to send a short video (max 4 minutes) instead of a written letter if that suits you better.
Interview Date - Monday July 7th 2025
In order to safeguard our clients, the successful candidate will be required to provide 2 references and undergo an enhanced DBS check.
Our Inclusive Recruitment Practices
At Carriers of Hope, we are committed to making our recruitment process as inclusive and supportive as possible. We want everyone to have the opportunity to apply and take part fully, regardless of background or circumstance.
We offer the following support:
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Help with the application process through trusted partners, including Coventry City Council’s Migrant Employability Programme
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Alternative formats – you're welcome to submit a video instead of a written covering letter (up to 4 minutes long)
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Interview questions in advance, to give you time to prepare
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Support with travel costs for attending interviews if needed
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Adjustments at any stage of the process — just let us know what would help
We’re also happy to talk through the role with you before you apply, if that would be useful.
If you need any adjustments or support, whether during the application or interview stage, please get in touch. You can contact us confidentially, we're here to make the process work for you.
The client requests no contact from agencies or media sales.
About STOPAIDS
STOPAIDS is a UK-based network with over 30 years of experience in the HIV response, and which also works more broadly across global health. We are part of a global movement aiming to address the systemic causes of health inequity, end AIDS, and ensure everyone can access their right to health and well-being. By providing decision-makers with both evidence and advocacy, we drive informed, just decisions that improve access to treatment, prevention, care, and support for HIV and other health conditions.
STOPAIDS is led by our values, including the meaningful participation of people living with and affected by HIV and an anti-oppression framework.
About the role
STOPAIDS mobilises civil society, parliamentarians, the public and the media to influence decision-makers in the UK and globally on the advocacy impact areas outlined in our 2022-2025 strategy.
In partnership with senior leadership, the Media and Communications Manager will oversee the design and implementation of STOPAIDS' organisational-wide media and communications strategy that amplifies STOPAIDS’ impact and reputation across our key advocacy areas. This work includes providing media and communications guidance, coordination and delivery support to our joint advocacy projects with partners.
Our joint advocacy projects are subject to change, but currently include the Digital Health and Rights Project, the UK Civil Society working group on the Global Fund to Fight AIDS, TB and Malaria, the UK Civil Society working group for Unitaid and a new coalition to advocate on the future of the global health architecture.
The Media and Communications Manager will support STOPAIDS and our joint advocacy projects to achieve our advocacy objectives through identifying strategic media opportunities, managing relationships with media outlets, and securing external media coverage. They will also work with staff and partners to develop relevant high-quality media products and to develop and manage online communications content for our key social media and website platforms.
As a capable team leader, the Media and Communications Manager provides expert guidance to staff and partners, is comfortable coordinating and facilitating working groups and supports the leadership of people living with and affected by HIV. They also work with the Senior Leadership Team to ensure that media and communications strategies are aligned and complementary with other organisational strategies and priorities.
As with all STOPAIDS staff, and in partnership with the CEO and the Director for Development & Engagement, they will work to ensure the sustainability of the organisation by contributing 10% of their time to fundraising (to support with application and report writing) and other advocacy support.
The role has a six-month probation period.
We offer several key benefits, including:
- A 28-hour working week with no salary reduction, with options to spread the hours over 4 or 5 days
- Home-based working with monthly access to an office space, home-working grants, and bill contributions (as per HMRC guidelines)
- Flexible working hours
- A 6% employer contribution to a group stakeholder pension scheme
- Annual personal learning and development budgets
- 20 days’ annual leave, plus an additional day (up to 5) for each year of service (excluding bank holidays)
For further information and to apply, please click the 'redirect to recruiter' button to visit our website.
Closing date: 29th June 2025.
Interview date: 3rd July 2025.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritised groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will offer compassionate, confidential, support to CYP of all genders, who have been subjected to sexual violence and abuse. Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.
12 month fixed-term contract with opportunities for extension (funding dependent)
An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.
Salary
Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution
Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution
Hours of work
Part-time | 22 hours per week (Weds to Fri) | Working hours pattern: 11am-7pm, 9am-5pm, 9am-3pm | 1 day working from home a week
Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.
Location:
Mainly in our Birmingham City Centre offices with some remote working
Purpose of post:
To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:
- Provide emotional and practical support, at every stage of the victim/survivor journey
- Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
- Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
- Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
- Ensure that victims/survivors can access the health and other support services that they need.
- Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
- Work closely with our Counselling and Wellbeing Services Teams.
Our mission is to support people in Birmingham and Solihull to thrive and enjoy a future of hope and confidence after sexual violence.


The client requests no contact from agencies or media sales.
Be a strategist behind Coventry’s next wave of grassroots power. Join a tight‑knit team turning 21 community initiatives into one unstoppable force for justice.
Connecting for Good (CfG) is six years into a bold, ten‑year mission—and now we need a Senior Community Organiser to help us flip the switch from building power to wielding it.
Why this role is different
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Movement‑level impact: You’ll shape the collective strategy of 27 self‑organised groups tackling poverty, isolation and discrimination across Coventry.
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Small, expert crew: Work shoulder‑to‑shoulder with four experienced Community Organisers and a supportive Team Leader—no silos, no ivory towers.
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Part‑time, big influence: 18.5 hours/week, £38–40k pro rata, fixed‑term to Dec 2027—plenty of space to balance life while steering city‑wide change.
What you’ll drive
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Craft city‑wide power analyses and build high‑stakes relationships with journalists, policymakers and other power‑holders.
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Mentor and energise local leaders, turning individual wins into coordinated campaigns that shift systems.
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Design and deliver cutting‑edge organising and leadership training that equips 135+ emerging changemakers to act together.
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Guide each initiative toward self‑sufficiency—so by 2027 the movement is self‑governing, connected and impossible to ignore.
The wins you bring
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A track record of campaigns that moved the needle on injustice—and the stories to prove it.
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Skill in mapping power, crafting public narrative, running mass actions and negotiating with decision‑makers.
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Confidence to coach others, facilitate tough conversations and celebrate big, public victories.
The culture you’ll love
We care, we hold each other accountable and back bold ideas with action. We repay out‑of‑hours effort with TOIL, cherish diverse lived experience and never lose sight of the people behind the work.
Ready to help Coventry’s communities wield their power together?
Apply if you can start the next chapter of CfG’s journey toward fairer, more equitable neighbourhoods.
Strengthening people, sparking community and shifting power in Coventry and beyond





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.
12 month fixed-term contract with opportunities for extension (funding dependent)
An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.
Salary
Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution
Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution
Hours of work
Full-time | 38 hours per week | Working hours pattern: 3 days working 9am-5pm, 1 day working 9am-3pm and 1 day working 11am-7pm | 2 days working from home a week
Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.
Location:
Mainly in our Birmingham City Centre offices with some remote working
Purpose of post:
To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:
- Provide emotional and practical support, at every stage of the victim/survivor journey
- Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
- Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
- Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
- Ensure that victims/survivors can access the health and other support services that they need.
- Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
- Work closely with our Counselling and Wellbeing Services Teams.
Our mission is to support people in Birmingham and Solihull to thrive and enjoy a future of hope and confidence after sexual violence.


The client requests no contact from agencies or media sales.