Outreach support volunteer volunteer volunteer roles

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 3 experienced social media and communications volunteers who are able to develop posts including graphics and campaigns from inception to design, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Content Creation: Produce fresh, branded and engaging content for our social media channels 
• Graphics: Prepare graphics and text for sharing across channels 
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to support strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

Do you enjoy public speaking? Do you want to share the message of who Mencap are, what we do and bust some myths to groups and corporates around learning disabilities? If the answer is yes, then our Mencap Volunteer Speaker role could be for you!

We’re looking for confident public speakers to represent Mencap by delivering Lunch and Learn talks. You’ll be fully supported with training, guidance, and a prepared presentation and script. In this role, you’ll deliver engaging sessions either in person or virtually via Teams, reaching a wide range of groups and organisations.

Frequently you'll be co-delivering these talks with people with a learning disability, so you'll hear first hand their stories and the impact you'll make.

For this role you will need access to your own laptop.

We want to spread the message of who Mencap are and the amazing work we do, so as well as attending lunch and learns requested by our current corporates, we're looking for volunteers who will as part of the role, proactively; research, reach out and contact local groups (e.g: Rotary Clubs, Women's Institutes) and share our lunch and learn presentation with them.

The role also gives you the opportunity to attend cheque presentations and act as a representative for Mencap at supporter’s fundraising activities.

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Are  you passionate about making a real difference in the lives of children and families experiencing poverty in our community?  Bromley Brighter Beginnings invites you to join us as a Family Liaison Volunteer - a vital role at the heart of our charity.

As a Family Liaison Volunteer, you'll play a key part in ensuring families receive the essential items they need.  With support from our Operations Manager, you'll be responsible for liaising with referrers and families to understand their specific needs and coordinating the collection and delivery of items.  Items are provided by our generous local supporters through posts you'll put out on our Facebook page.

You'll receive an induction, training and ongoing support to ensure safe and rewarding volunteering.  This role is ideal for someone who enjoys connecting with people and wants to see the direct impact of their work in the community.  By joining our team, you'll bring hope and brighter beginnings to the families who need it most in the London Borough of Bromley.

For further information on the role and details of how to apply please visit our website.

VOLUNTEER ROLE: TRAINERS

Help Build a Skilled, Confident Volunteer Force That’s Changing Men’s Lives

MINDSET isn’t just a charity. It’s a movement. A brotherhood. A mission to redefine what strength looks like for men across England.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No jargon. No judgment. No shame. Just real conversations, real growth, and real change.

But none of that happens without one thing: A volunteer team that is skilled, confident, supported, and ready.

That’s where you come in.

We’re looking for Volunteer Trainers who can help equip our team with the tools they need to support men safely, compassionately, and effectively.

If you’re someone with training experience — especially in mental health, coaching, safeguarding, or behaviour management — and you want to use your skills to change lives, this role is for you.

Why This Role Matters

Every conversation a volunteer has… Every workshop they support… Every man they help feel seen, heard, and valued…

It all depends on the training they receive.

Your work will help ensure:

• Volunteers feel confident and capable

• Men receive safe, high‑quality support

• Our services remain consistent, ethical, and impactful

• The movement grows with strong foundations

• Every volunteer feels part of something bigger

This isn’t just training. This is empowerment. This is safety. This is impact.

What You’ll Lead

As a Volunteer Trainer, you will help deliver training in areas such as:

• Mental Health First Aid

• Life Coaching skills

• First Aid

• Safeguarding & risk awareness

• Dealing with challenging behaviour

• Motivational Interviewing techniques

• Communication & active listening

• Boundaries, ethics, and safe practice

• Group facilitation skills

• Self‑care and resilience for volunteers

You’ll work with our Head of HR & Volunteering and Head of Services to:

• Deliver engaging, practical training sessions

• Help design new training modules and resources

• Support volunteers as they grow in confidence and skill

• Ensure our training reflects our culture code and values

• Build a learning environment rooted in honesty, courage, and brotherhood

You’ll be shaping the people who shape the movement.

Who We’re Looking For

• Experience delivering training or workshops

• Qualifications or skills in one or more key areas (MHFA, coaching, safeguarding, etc.)

• A passion for men’s wellbeing and preventative mental health

• Strong communication and facilitation skills

• A belief in action‑based, stigma‑free approaches

• Emotional intelligence and a people‑first mindset

• A desire to help volunteers feel confident, capable, and supported

If you’ve ever thought, “I want to use my skills to help others grow,” then you already understand the heart of this role.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across England

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines strength, vulnerability, and brotherhood

Your training will help power every part of this movement.

What You’ll Gain

This is a volunteer role — but the impact is real and lasting.

You’ll gain:

• Experience delivering training within a national charity

• A chance to shape the skills and confidence of an entire volunteer force

• A powerful portfolio in wellbeing, safeguarding, and personal development

• A supportive team that feels like a brotherhood

• A role that grows with you as the movement expands

• The knowledge that your work helped change — and even save — lives

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

ABOUT TOTTENHAM HOTSPUR FOUNDATION
Tottenham Hotspur Foundation is the charitable arm of Tottenham Hotspur Football Club. Using the power of sport, we work with local communities to improve physical health, mental wellbeing, education, and employment outcomes.

Through our Health & Wellbeing programmes, including Making Sport a Daily Habit (MSADH), we support adults who may be inactive, face health inequalities, or live with long-term health conditions to move more, feel better, and connect with others. We are proud to welcome volunteers from all backgrounds, experiences, and communities.

You will support the delivery, set-up and administration of inclusive and enjoyable physical activity sessions that help adults build confidence, routine, and enjoyment in being active. This role is ideal for someone who enjoys encouraging others and creating welcoming spaces, particularly for people who may feel nervous or unsure about physical activity. You do not need to be an expert athlete — enthusiasm, empathy, and a supportive attitude are what matter most.

You may be a great fit if you are:

• Friendly, approachable, and encouraging

• Passionate about physical activity, wellbeing, or community support

• Comfortable supporting people of different ages, abilities, and confidence levels

• Reliable and keen to be part of a supportive team Helpful but not essential:

• Experience supporting or leading group or physical activities

• Good communication and people skills

• Interest in health, wellbeing, or behaviour change

• Coaching, fitness, or First Aid qualifications

What is in it for you?

• Experience supporting community health and wellbeing programmes

• The opportunity to make a positive difference to people’s lives

• Training, guidance, and ongoing support from experienced staff

• Opportunities to build confidence and practical coaching skills

• You will receive a reference upon successful completion of your volunteering to support future education or employment opportunities

• A welcoming and inclusive volunteering environment

We encourage applications from everyone, regardless of their background. We welcome applications from local residents, graduates starting their coaching journey, and people with lived experience who are passionate about supporting their community. We value equality, diversity and inclusion, so please let us know if there is anything we can do to support your application

If you’re passionate about supporting our community and can commit to a minimum of three months, we’d love to hear from you!

We are looking for a Volunteer Researcher / Guest Relations Officer to support our Podcast Production Team.

This role combines research, guest outreach, and communication to ensure podcast episodes are well prepared and guests feel informed and supported.

Key Responsibilities

• Research podcast topics and relevant background information
• Identify and approach potential podcast guests
• Communicate with confirmed guests and coordinate availability
• Prepare guest briefing notes and episode research summaries
• Maintain organised records of guest communication
• Support respectful and professional guest engagement

Who We're Looking For

Essential

• Strong research and information-gathering skills
• Clear written communication
• Strong organisational skills
• Ability to manage multiple conversations and tasks
• Comfortable working with sensitive topics

Bonus Skills

• Experience in research, journalism, communications, or outreach
• Experience working with communities or social impact organisations
• Interest in media, podcasting, or storytelling

Formal qualifications are not required — relevant experience or transferable skills are welcome.

Why Join Us

• Gain experience in podcast research and guest coordination
• Develop communication and editorial preparation skills
• Work with a mission-driven media team
• Contribute to meaningful social impact work
• Priority consideration for future paid roles

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.

This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.

Key Responsibilities

• Coordinate and manage activity bookings for campaign winners through partner providers

• Liaise directly with creators and winners to arrange meet and greet experiences

• Collect availability from winners for experiences booked on their behalf

• Confirm bookings, manage logistics, and communicate details clearly to all parties

• Send reminders and follow ups to ensure experiences proceed as planned

• Support post event engagement, including encouraging appropriate social sharing

• Build and maintain strong relationships with activity providers

• Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)

• Assist in developing long term partnerships with activity sponsors and collaborators

• Organise security arrangements when required through approved security partners

• Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.

Skills and Experience Required

Essential:

• Proven experience in event coordination, event management, or a similar role

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Strong organisational skills and attention to detail

• Ability to work independently and manage multiple priorities

• Proactive, resourceful, and confident in outreach and relationship building

• Professional, reliable, and solution focused

Desirable:

• Experience securing sponsorships or partnerships

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours with a minimum commitment of 15 hours per week

• No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in delivering meaningful experiences that support UK causes

• Gain valuable experience in events coordination and partnership development

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity, creator, and events sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

Pedal Away is a community-based cycling scheme that enables people to ride, regardless of their age, ability or cycling experience. We have Pedal Away Cycle Hubs at a limited number of locations which will allow you to realise your passion for all things two-wheels. Our Pedal Away rides are pitched at a level so that anyone can join in no matter how long it's been since you were last on a two-wheeled bike. They are social rides aimed to turn people from beginner to independent and confident cyclist, away from traffic and are led by experienced ride leaders.

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

No Panic has hundreds of members, and dozens of volunteers. We aim to create a sense of community among our members and volunteers.

The Community Engagement Team Co-ordinator volunteer will be responsible for running activities that will bring this about.

These include holding social events on Zoom and maintaining WhatsApp groups.

The engagement team can use their imagination and interests – events/groups could be anything from book groups to craft sessions. The co-ordinator organises and maintains the activities and can participate in them if desired.

Be a comforting presence for someone navigating grief. Join us as a Bereavement Group Volunteer.

Bereavement Group Volunteers help create a calm, welcoming space where adults who are grieving can talk, share experiences, or simply listen. Whether you have experience in supporting people before or this is something new for you, your warmth and compassion can make a real difference.

You’ll offer a warm smile, gentle support, and practical help to make sure each group runs smoothly. Your time will help people feel heard, valued, understood, and supported.

Availability: Up to 2 hours per week

Time: Flexible to suit group schedules

Location: Primarily Chesterfield

Criteria: Minimum 18 years of age. A criminal records check is required, covered by Marie Curie 

What you'll do:

• Welcome attendees and help create a calm, friendly atmosphere
• Support the facilitator with planning and running each group
• Build rapport and help people feel comfortable participating
• Listen sensitively and offer gentle reassurance
• Provide extra support to attendees where needed
• Promote the group to help encourage others to join
• Complete a short report after each session

Why you’d be a great fit:

• Caring and compassionate nature
• Patient and good listening skills
• Comfortable with sensitive topics, such as death, dying and bereavement
• Respect for confidentiality and boundaries
• Commitment, flexibility and reliability

What you’ll gain:

• Flexibility to volunteer around your schedule
• A deep sense of purpose and connection
• Full training, ongoing support and wellbeing support
• Travel and expenses reimbursed
• Access to discounts on shopping, dining, travel and more
• A friendly volunteer network
• Recognition for your time
• Updates on the difference you’re making
• Long Service Awards

Contact us for more information

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities  Black, white, Asian, Caribbean, and African ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

The Role - Volunteer Content and Donor Communication Specialists

JOB PURPOSE

This role exists to:

•        Craft and manage communications for donors, stakeholders, and the wider community

•        Translate survivor-led stories and CIC activities into impactful messaging

•        Develop content for emails, newsletters, social media, and fundraising campaigns

•        Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication

•        Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

Responsibilities:

• Develop clear, engaging, and accurate copy for all donor and community communications, including: Emails and newsletters, Fundraising campaign materials, Donor updates and acknowledgements andEvent promotions and volunteer communications.

• Maintain a consistent organisational voice and messaging across all communication channels.

• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.

• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.

• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.

• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.

• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.

• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.

• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.

• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.

• Assist in developing templates, guides, or SOPs for donor and community communications.

• Provide guidance and mentoring to other volunteers involved in content creation or communications.

• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.

• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity

What We’re Looking For:

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.

• Experience creating email newsletters, donor updates, or fundraising communications.

• Strong understanding of donor engagement strategies and how content impacts retention.

• Experience creating content for social media with organisational or campaign objectives in mind.

• Editing, proofreading, and content planning skills.

• Ability to maintain a consistent organisational voice across platforms.

• Familiarity with GDPR, data protection, and safeguarding requirements for communications.

• Skills in tracking and interpreting engagement metrics and refining communications accordingly.

• Collaborative skills to work effectively with multiple teams, volunteers, and directors.

• Ability to adapt content for different audiences and ensure accessibility and inclusivity.

• Strong organisational and project management skills for content planning and scheduling.

• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).

• Knowledge of digital content analytics tools to monitor performance.

• Experience mentoring or supporting volunteers in communications roles.

• Ability to integrate donor communications with wider fundraising campaigns and events.

• Familiarity with multi-channel campaign planning and content strategy.

• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.

• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.