Outreach support workers jobs

You will lead, with support, on the development and delivery of an exciting new Women at Risk (WaR) project seeking to support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service development, support a coordinated response across multiple agencies already engaged in this work.

You will coordinate and lead a minimum twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have management responsibility of a small staff team, take overall lead on case management, coordinate outreach and maintain relationships with key stakeholders to support women to access and engage with a range of services to meet their needs through effective and professional communication.

This is a fantastic opportunity to become part of a passionate, high performing team and develop a service which is meeting identified gaps in local provision.

Overall Purpose of the Role

Youth Action Alliance (YAA) is seeking an enthusiastic, committed, and values-driven Support Youth Worker to support the delivery of two key strands of our youth offer: the Girls Project and the Youth Advisory Board (YAB).

This is a varied and rewarding role combining hands-on youth work with project support, centred on empowering young people aged 11–19 (and up to 24 where appropriate). The post holder will work directly with girls and young people from diverse communities, supporting their personal development, wellbeing, confidence, and ability to use their voice to influence positive change in their communities.

Working within a safe, supportive, and inclusive environment, the Support Youth Worker will help deliver innovative programmes that promote life skills, female empowerment, youth voice, and meaningful participation, while supporting the smooth day-to-day running of both projects.

About the Projects

Girls Project (Wednesday and Thursday)

The Girls Project supports girls aged 11–19, focusing on life skills, wellbeing, confidence-building, and female empowerment. The programme provides safe spaces for girls to explore identity, build resilience, and access mentoring, advice, and signposting to additional support services.

Youth Advisory Board (YAB) (Friday)

The Youth Advisory Board is a group of young people aged 11–19 who act as advisors to Youth Action Alliance. YAB members amplify youth voice across YAA’s work, contribute to decision-making, attend meetings and events, lead consultations, and develop skills in leadership, communication, and civic engagement.

Overall Purpose of the Role

Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.

We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.

The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.

Following a successful application to the Paul Hamlyn Foundation, we are seeking a Youth Worker to lead on systems change as part of our Brighter Rainbow Project. A key requirement of the post is to hold a JNC Level 6 Youth and Community Work qualification or equivalent (or due to complete 2026- 2027). We also welcome applicants with related subjects including nursing, primary teaching, secondary teaching, social work etc.

Operational Support Worker *(Female Only)

Location: Sheffield

Closing date: 6th March 2026

Overview of Role:

The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.

Salary: £24,570 per Annum (FTE)

Hours:37.5  per week

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time – Open Ended

DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.

Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.

Occupational Requirement:  This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.

*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.

Application Deadline:6 March 2026

Interview Date:   16 March 2026

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

To apply, please download and complete a Faith Based Application Form  for this post. When you are ready to submit your application, please email your completed application form, in word format,

PLEASE NOTE, WE DO NOT ACCEPT CVs

Following a successful application to the Henry Smith Foundation we are seeking a passionate, committed and flexible Support Worker (35 hours per week) to join our team to support young people and families, primarily focusing on LGBTQ+ young people but working with the wider team to ensure all young people and families are supported.

The main aims of the post are to ensure:

• The charity delivers quality information, advice, guidance and advocacy services which improve outcomes for LGBTQ+ young people in Calderdale & Kirklees.
• LGBTQ+ young people who face additional access barriers are reached and given the opportunity to engage with the service, reducing their isolation and loneliness.
• LGBTQ+ young people have emotionally healthy relationships with their family, friends and intimate partners.

The above would be achieved through group work, youth groups, parent and family groups, 121 work, attending professional meetings such as Team Around The Family and Child In Need meetings, mediating between families and schools, networking, stand events such as Pride’s and Freshers events, offsite activities and family support sessions.

This is a service user and public facing role. The successful candidate will be expected to attend sessions, meetings and events across in Calderdale & Kirklees

The right candidate will have:

• JNC Level 3 Youth and Community Work qualification or a willingness to undertake training. We welcome applicants with equivalent qualifications and experience in relevant sectors inclusive of child care, teaching, social work, nursing etc (or due to complete 2026 - 2027).

• A minimum 12-months experience of working with children, young people aged 25 and under and/or families
• An ability to assess needs and involve young people in identifying appropriate self-action plans
• Knowledge and understanding of the impact of Homophobia, Biphobia and transphobia on LGBTQ+ young people
• A flexible approach to work and willingness to work some evenings and weekends
• A full clean driving license and access to a car

What you'd get from us:

• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• Life Assurance at three-times salary rate
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perkbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £26,510.82 – 27,836.36
• Pay award pending

Why you'd work for us:

• So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale & Kirklees
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing, committed team challenging stigma, bias, and inequalities

About the role

Join us in building safer futures by giving a voice to male survivors of domestic abuse and strengthening professional awareness 

This is a unique and rewarding role that combines direct survivor support, specialist partnership work, and awareness-raising in the community.  

As part of our dedicated Domestic Abuse Service, you’ll focus on three main areas:  

Supporting male survivors at standard and medium risk  

• Provide one-to-one, trauma-informed support to men affected by domestic abuse.  

• Complete risk assessments, safety plans and ongoing recovery-focused support.  

• Help survivors build confidence, make safe choices and achieve long-term positive change.  

Survivor support alongside the Your Choice Project (YCP)  

• Work in line with Respect Standards, which ensure that survivors are supported while their partner or ex-partner attends the YCP behaviour change programme.  

• Deliver specialist parallel support to male survivors, ensuring their voice, safety and wellbeing remain central.  

• Collaborate closely with YCP colleagues to provide a balanced, holistic approach to safety and recovery.  

Community outreach and awareness-raising  

• Attend and run events across Nottinghamshire to connect directly with male survivors and the professionals who may encounter them.  

• Deliver training and briefings to raise awareness of male survivors’ experiences and increase professional confidence in responding to them.  

• Contribute to the development of innovative outreach strategies that challenge stigma and make services more visible and accessible to men.  

Who we’re looking for

We’re looking for someone who is:

•  Experienced in supporting people in crisis, ideally in domestic abuse or frontline services.

• Knowledgeable about the challenges and barriers faced by male survivors of abuse.

• Skilled in communication, problem-solving and building strong partnerships.

• Confident working with both survivors and professionals in community settings.

• Passionate about equality, inclusion and ending domestic abuse in all its forms. 

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on 25th February 2026.
• Interviews will be held w/c 9th March 2026.  If applying, please ensure you have availability for an interview during this week as we may not be able to offer an alternative. 

Location

• Hybrid Working

Salary

• £25,870.51 pa FTE (£14,683.26 pro rata)   

Hours

• 21 per week 

Contract

• Fixed Term until March 2027

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Contract: Permanent part time – 18.5 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery. We’re also open to discussing an opportunity for 24 hours.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.           

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit our website where you will also find contact details and information about how to apply.

Closing date: 9am, Fri 27 February 2026      

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc. 

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Outreach Worker  

£16,386 - £17,248  

Sandown  

Permanent, Part Time (25hrs per week)  

A variety of shift patterns, including early morning and evening outreach

Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices. 

Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.

If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

JOB PURPOSE  

To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. 

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps

MAIN RESPONSIBILITIES  

• To assess the needs of each client, helping to develop their individual support plan to achieve their goals

• To produce and regularly review comprehensive client-based risk assessments 

• To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area

• To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients

• To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing

• To engage and support rough sleepers on the street working alongside local health care teams

• To help keep clients safe by reducing their contact with police and emergency services

• To identify barriers to accessing maintain safe tenancies and prevent eviction

• To attend community meetings and presentations with managers to support additional funding

• To support clients in trauma informed and psychologically informed ways

• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure   

• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures

• To provide basic first aid assistance until help arrives (full training is provided)

• To work confidently and efficiently when lone working

• To maintain accurate records on our client management system and ensure these are stored in line with GDPR

• To maintain confidentiality 

• To represent the organisation in a professional manner

• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS  

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

• This role will require a full drivers’ licence and access to a vehicle

• This role will require you to work flexibly across several sites

• This role will require you to work with clients on a one-to-one basis

• This role will require you to work early mornings and/or weekends

• This role will require you to lone work

ESSENTIAL CRITERIA    

• Strong communication skills, both verbal and written 

• Clear verbal and written English 

• Good keyboard skills for data inputting

• Good working knowledge of Microsoft Outlook, Excel and Word

• Confident and assertive manner

• Ability to self-motivate as you will work on your own 

• Effective team working

• Ability to respond calmly to crisis

• Deal promptly with and effectively react to challenging situations

• Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA    

• Experience of managing a caseload of clients

• Understanding of the complex support needs of people experiencing homelessness or those with complex needs

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

• Understanding of risk assessment and person-centred, outcomes-based delivery

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

We are currently seeking an Outreach Worker to join our dedicated team.  We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents.  As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on.  The aim is to support them living independently, with practical matters and signposting to additional support services within the community. 

This is a part time post, working 20 hours a week.  The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements. 

Key Responsibilities:

• Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
• Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
• Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Work in line with all Elizabeth Fry Charity policies and procedures.

About You:

Essential Skills and Experience:

• Excellent verbal and written communication skills with strong attention to detail.
• Confidence using IT systems, particularly Microsoft Excel and Word.
• Effective time management and organisational skills.
• A commitment to the values and mission of Elizabeth Fry Charity.

Desirable:

• Experience working with individuals facing a range of social or personal difficulties.
• Understanding of the criminal justice system, particularly the Probation Service.
• Awareness of the challenges faced by women in the criminal justice system.

Personal Attributes:

• High levels of enthusiasm, motivation, and a proactive approach to work.
• Ability to work within professional boundaries, balancing care, and control.
• Flexible and adaptable, willing to take on a variety of tasks.
• Commitment to safeguarding and equal opportunities.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.

In addition, we offer.

· Access to Perkbox, an employee benefits platform. 

· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 

· Access to Employee Assistance Programme. 

· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.

· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements. 

Job Description

Main Duties and Responsibilities

Delivery of Services and Standards

· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.

· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.

· Refer women to Alana House and support them to engage with this service.

· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).

• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
• Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.

· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.

• Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
• Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
• Complete all monitoring and evaluation requirements in the necessary timeframe.

Management of Physical Resources

• Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
• Follow all health and safety, fire and Elizabeth Fry Charity security procedures.

Management of Systems and Information

• Maintain accurate and timely records, using the appropriate case management, assessments and local systems. 
• Maintain residents’ individual files to the required standards.
• Make records available for inspection and/or monitoring, as required.

General

• Undertake training, as required by the Elizabeth Fry Charity.
• Comply with all of Elizabeth Fry Charity policies and expectations.
• Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
• Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.

Person Specification

Experience and skills

Essential

Excellent verbal and written communication skills with great attention to detail.

Confidence in using IT systems, including excel and word.

Excellent time management skills.

Desirable

Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.

Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.

An understanding of the challenges facing women who are involved in the criminal justice system.

Personal Qualities and Attributes

Essential

Commitment to the work and values of Elizabeth Fry Charity

High levels of enthusiasm, self-motivation and a “can do” attitude.

Ability to work appropriately within boundaries and to balance issues surrounding care and control.

Flexible approach to work and a willingness to undertake a variety of tasks.

Commitment to equal opportunities and safeguarding.

Job description  

We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond. You will be supporting people to live within a support living setting including sleep-ins, to enable them to remain as independent as possible while receiving person centred care.

Who we are  

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.  

Who you are  

You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.  

Key Responsibilities of this role  

Your primary responsibilities will include:  

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.  

• To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.  

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.  

• To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.  

Critical Values in the delivery of this role  

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.  

• Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.  

• A professional, can-do attitude that finds solutions in the darkest corners.  

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.  

Benefits in working for us  

The charity ensures the following benefits for all its operational staff:  

• A baseline commitment to pay London living wage for all its front-line staff.  

• A commitment to training and professional development to at least Care Certificate  

• Inclusion in and contribution to the charity's pension scheme, if eligible  

• Access to a range of discount schemes  

• Access to the charity's employee assistance programme 

Application Instructions  

Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification .

Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.

Part 1:  The Role

This role sits within our Housing and Homelessness [H&H] team. The post holder will support with the running of our drop-ins and support a caseload of clients who will be homeless or at risk of homelessness.

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such as food, clothing, and access to a safe space.

· Offer advice, advocacy, and signposting on housing, health services, and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues, or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

·A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

·Excellent written and spoken communication skills

·Information and relationship management skills

·Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

·IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

·Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans. We operate a staff loan scheme.

Expenses: The role may require travel within the UK. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

Overview

CGL Buckinghamshire Children and Family Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.

Where: This role will be based across Buckinghamshire County

When: We're looking for the right person to join our team ASAP on a permanent contract

Hours: Full Time, 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

2/3/2026

Closing Date

20/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.