Partnership manager jobs in accrington, lancashire
Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development
Closing date: 29 May 2025
About the role
SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.
As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.
You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.
Your key priorities will include:
- Increasing bid capacity within the Business Development team to obtain more funding.
- Supporting the growth of SignHealth’s commercial consultancy services.
- Assisting in the business development of our social care services.
You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.
Do you have proven track record in securing income from government and statutory bodies?
Do you have demonstrated success in leading proposals, tender bids, or grant applications?
Do you have strong project management, relationship management and stakeholder engagement skills?
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
To Apply
If this sounds like a position you would be interested in, please apply today!
To apply, please use our online application form.
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
For full information on this role, including the key responsibilities and person specification, please view the job pack.
Applications close at 23:59 on Sunday 6th July 2025.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.
The Opportunity
The Director role is a new opportunity working across ImpactEd Evaluation. Our partnerships encompass education organisations such as charities, edtech organisations and government, and schools and multi-academy Trusts. Across all our partnerships, we aim to design and deliver high-quality research and evaluation projects that help our partners make better decisions for children using good evidence.
As a Director, you will be a senior leader of the evaluation practice and a statutory director on our Practice Board. Reflecting this, you will have a key role in the success of the practice, both commercially and in terms of social impact, and help to shape and deliver the strategy for ImpactEd Evaluation as a practice within ImpactEd Group, reporting to the Practice Lead.
The role will be a combination of business development, oversight and support of evaluation delivery, and strategic responsibilities. You will lead a number of sales and marketing campaigns, and support the design and delivery of our product offerings within those areas, as well as other priority strategic projects. You will also lead on a small number of high-priority partner engagements directly, and play a significant role in overseeing and quality assuring partnerships led by others.
The role would be ideal for a candidate with deep understanding of research and evaluation, a track record in business development, and the ambition to shape the leadership and direction of a growing social enterprise.
Why Us?
As an organisation we care about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to:
• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
• Personal excellence: we invest significantly in professional development, including an external mentor, an individual CPD budget, and formal and informal training and support
• Mental health and wellbeing: access to health and wellbeing advice and free therapist support.
As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
The Role
This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.
Mentoring programme
- Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
- Deliver engaging on-boarding sessions for mentees.
- Design and deliver events and workshops for mentees.
- Deliver matching of mentees and mentors at in-person events or virtually.
- Work with the wider programme team to train mentors.
- Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
- Collect data to track the progress, and impact of, mentoring relationships.
- Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy.
- Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.
Partnerships
- Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
- Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
- Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.
The Girls’ Network reputation and network
- Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
- Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
- Report significant successes and achievements to relevant staff members.
Ongoing success of The Girls’ Network
- Work with the Programme Team to identify key areas for programme development.
- Opportunities to get involved in programme and wider organisational projects.
- Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
- Attend programme and whole team meetings and team days.
- Maintain and champion a girls-centred way of working.
Other duties
As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes
- You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
- You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
- The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
Desirable skills, knowledge and attributes
- You are flexible in your approach to working with a small organisation and understand the time and resource limitations
- You have safeguarding knowledge and experience
- You have experience of Salesforce or another CRM system
- Understanding or experience of working from home
- Experience of working in a small charity
Visit our website for the candidate pack and details on how to apply.
Good luck with your application
Please note: Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you unless you are selected for interview.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.
Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working
The role:
The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.
Responsibilities:
• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.
About you:
They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.
Essential skills and experience:
• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.
Desirable skills and experience:
• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.
About them:
Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.
Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.
How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.
You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.
REF-222 041
The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.
If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.
Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).
You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.
You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.
Please refer to the job description and person specification for more details of the role.
This is a part-time post for 28 hours per week. Some overtime work may be required and a flexitime system is in place.
This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.
Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones.
A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.
This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.
As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.
You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.
As Account Manager, you will:
- Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
- Lead renewals, procurement coordination, and contract amendments with precision and confidence
- Identify opportunities for account growth and present tailored solutions to increase value
- Deliver training and guidance to help clients fully utilise the organisation’s tools and services
- Coordinate with internal teams to address client needs
- Re-establish contact with lapsed accounts and improve overall relationship depth
- Track usage and maintain detailed CRM records to support internal reporting and performance reviews
- Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels
Essential criteria
Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants.
- You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
- You have thorough knowledge of government procurement, compliance, and budgeting cycles
- You are able to evidence success in managing large or complex accounts with multiple stakeholders
- You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
- You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
- You have strong organisational skills and attention to detail in a fast-paced, remote environment
- You are confident communicating value and renewal strategy to senior client contacts
- You are proficient in using CRM systems such as Salesforce
- Your time zone is GMT or EST (or very close to)
Please see Essential Criteria section above for application guidance.
Expert recruitment for fundraisers and charities.
Warm Welcome Campaign Operations Director
Location: Fully remote with flexible working arrangements
Salary: £45,000 to £50,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Friday 27th June 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: W/C Monday 14th July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder projects, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Campaign Operations Director to be responsible for the effective and efficient running of the Campaign and to lead on the delivery of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team which also includes the Campaign Director, Director of Communications, and Development Director, and will report directly to the Campaign Director (David Barclay).
The purpose of the Warm Welcome Senior Leadership Team is to:
● Own and develop the Warm Welcome strategy, ensuring sustainability and delivery
● Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture
● Be accountable for significant decisions, challenges and risks.
We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
The role will be responsible for:
● Ensuring that our 5-year strategy is delivered on time and to budget
● Developing our internal processes and systems during a period of growth
● Managing the Warm Welcome financial management, including internal budgeting, financial reporting, and the development of budgets for funding applications
● Overseeing the Warm Welcome team growth and performance
● Overseeing the teams working on our partnerships and research programmes
● Supporting the delivery of other Warm Welcome efforts, as appropriate.
Person specification
Strategy Delivery
● Experience of delivering against multi-year strategies
● Successful experience of leading complex, multi-stakeholder projects
● High capacity for delivery, with excellent prioritisation and delegation skills
Developing internal processes and systems
● Ability to create and develop high functioning, accessible systems for the whole team’s use
● Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
● All candidates will need to be competent with Google Suite and Microsoft Office
Financial management
● Experience of financial management, including budget setting, owning and developing budgets, and reporting processes
Team growth and performance
● Experience of leading and developing high-performing teams
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working
Partnerships and research programmes
● Ability to communicate across a range of mediums, to a range of audiences
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Campaign Operations Director role’ in the email subject line and we’ll get back to you as soon as we can.
● Send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Operations Director role’. Applications must be received by 11:59pm on Friday 27th June 2025.
● For more information, see our website or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host
Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are collaborative, ambitious, and inclusive. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
About the role
Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.
The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.
This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.
Who we are looking for
Person specification:
- Demonstrable experience working in challenge events and/or community fundraising
- A proven track record of being results-driven and working to and achieving fundraising targets
- Significant experience of developing and delivering fundraising plans
- Experience of supporter/donor stewardship activities
- Excellent verbal and written communication skills
- Good interpersonal skills with the ability to network and build new and existing relationships
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Benefits of working with SKC include:
- Home-based and informal flexible working.
- 5% employer pension scheme contribution.
- 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
- Access to 24/7 confidential helplines for counselling and legal and tax advice.
- Well-being check-ins with manager and optional Well-being Action Plan.
- Regular opportunities to meet in person as departments and the full team.
- Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
- A child-centred charity with a passionate and dedicated team.
- Regular staff survey for the opportunity to provide feedback experiences and make suggestions.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: Friday 4 July 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities. This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others.
The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail. The ability to collaborate strategically with those committed to social change is also required.
You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.
With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.
The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration.
You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers. An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material.
The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
· Leadership:
o Embedding and implementing through the team our 2025-2023 Strategy;
o Providing charity expertise and governance oversight;
o Providing leadership to the remote team following trauma-informed principles;
o Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
o Building strategic partnerships and alliances.
· Strategic
o Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
o Lead a robust culture of evaluation of our impact.
· Organisational and Finance
o Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
· Stakeholder Management
o Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
o Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
• Minimum 6 years’ experience at Senior Leadership/Management level ideally gained in non-profit organisation or other humanitarian setting.
• Some prior experience of interacting with a Board of Directors.
• Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
• Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
• Experience working with external funders, partners, and collaborators
• Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
• Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
o 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
o 3% Employer Pension contribution
o Commitment to staff wellbeing as a trauma informed organisation
o Commitment to personal and professional development
o Flexible working to fit your personal circumstances
o Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George.. We can arrange informal chats with the current CEO Quen Geuter upon request.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Are you an experienced administrative professional, able to provide a high level of service for multiple stakeholders in support of excellent programme experiences? Do you believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future?
If so, we have the perfect opportunity for you.
We are looking for a confident and enthusiastic self-starter, able to support a geographically dispersed team, who is motivated and inspired by what we do and can start with us asap from mid-end July 2025.
This is a crucial administration, IT and customer service role at the centre of Career Ready’s work in Scotland, ensuring data, processes and systems are meticulously maintained and for our corporate stakeholders and their volunteers to experience clear and timely communication and interactions. The role is wide ranging – from ensuring accurate meeting minutes, precise written stakeholder communications and the confidence to respond and refer stakeholder queries.
The successful candidate will have the tenacity, energy and ability to deal with a variety of duties and many priorities, with a systematic approach to work, underpinned by excellent attention to detail, communication and organisational skills. This is something we look forward to you demonstrating as part of the recruitment process.
You will also be able to demonstrate confidence and capability in the use of Salesforce or a similar CRM system with experience of data management and analysis, and you must be skilled (intermediate level) in the use of Office 365 (Word, Excel, PowerPoint and SharePoint). With your ability to manage multiple priorities through great planning, communication and execution, a ‘high standards’ approach to all that you do is what you will demonstrate from your current employment and be known for with us.
Full information can be found in the candidate brief.
- Home working located in mainland Scotland
- Up to £30,000 DOE plus pension
- A working from home allowance of £300 pa is provided
- Annual leave: 27 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Access to both our Reward Gateway Portal and an Employee Assistance Programme
- Interest-free season ticket or bicycle purchase loans
- Business expenses including mileage allowance for car usage
Timetable
- Closing date for applications: 5pm Tuesday 24 June 2025
- First stage interview for short listed candidates: Friday 27 June 2025
- Second stage interview, if short listed from first stage: Wednesday 2 July 2025
- Candidate takes up post: ASAP from mid-end July 2025
To Apply
The rhythm of the Career Ready programme in Scotland means we would love to hear from people who can demonstrate success in operational roles that enable others, and as a small charity that will invest in you, be aiming to be with us for at least two years.
We look forward to your application – please email your CV and a covering letter that demonstrates clearly, through examples, how your experience meets the requirements of the role, what attracts you to this role and how you heard about the vacancy. Please provide details of your current salary.
The client requests no contact from agencies or media sales.
This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.
Here’s what you need to know:
- You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people.
The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail. - But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band.
- Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
- We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
- Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.
If this sounds like something you want to be a part of, please check out the full job details and apply via our website.
#analytics #data engineer #data4good #analysis
We enable organisations working for social and environmental benefit to get better with data.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.
The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.
Role Purpose
You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.
You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.
In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.
Main Duties
Corporate Partnership
- Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
- Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
- Host, tour, or present at a minimum of four organisations per week.
- Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
- Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
- Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
- Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
- Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
- Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
- Work with the Fundraising Manager to assign new and existing partners
- Provide weekly updates on targets and expected income, and work to provide accurate forecasting.
Events Fundraising
- Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
- Investigate and develop new events to complement our 12-month calendar.
- Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
- Support the running of our October Fundraising Dinner
- Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.
General Duties
- Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
- Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
- Work within health & safety guidelines and Mustard Tree policies and procedures.
- Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
- Take responsibility for professional development, attending training courses as required.
- Lead by example, embodying Mustard Tree values and representing the charity as required.
- Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
- Other tasks and duties relevant to the role as required by the organisation.
Role Specific Person Specification
Essential:
- Experience in fundraising, sales and/or account management.
- Experience within a client-facing role.
- Experience in stewardship and stakeholder management.
- Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
- A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
- Organisational skills to manage multiple tasks, such as email communications and CRM management.
- Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
- Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
- Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
- Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
Desirable:
- Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
- Experience in supporting fundraising campaigns or initiatives.
- Experience in delivering events to scale.
- Understanding of safeguarding practices and policies related to volunteering.
- Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.
All Staff Competency Expectations
1. WORLD CLASS WELCOME AND CUSTOMER SERVICE
Communication Skills
- Communicates clearly, empathetically, and professionally.
- Listens actively to understand our customers' and clients' needs.
- Adapts their communication to meet individual needs and circumstances.
Customer Focused Attitude
- Creates a friendly, welcoming, and non-judgmental atmosphere for all.
- Demonstrates kindness, compassion, and respect in all interactions.
- Shows empathy for client’s experiencing challenging circumstances.
Problem Solving and Initiative
- Addresses customer and client concerns quickly and effectively.
- Is proactive in identifying and resolving potential issues.
- Escalates issues and asks for help when it is required.
Professionalism and Service Excellence
- Represents Mustard Tree internally and externally.
- Pays attention to detail, ensuring all queries are fully understood and addressed.
- Manages time effectively, balancing efficiency with quality service.
- Maintains consistency in delivering high standards of service.
Teamwork and Collaboration
- Supports colleagues and work together to achieve shared goals.
2. PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS
Living Mustard Tree’s Values
- Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
- Promotes a welcoming, inclusive, and respectful culture in all interactions.
Sharing Our Culture
- Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
- Demonstrates accountability, kindness, and respect in all work and communication.
Proactivity in Engagement
- Takes personal responsibility for upholding Mustard Tree’s culture and values.
- Identifies opportunities to share and encourage positive behaviours within the team using the values cards.
Adaptability and Growth
- Is flexible and open to learning, contributing to personal growth and team resilience.
- Actively reflects on their behaviours and their impact and seeks opportunities for improvement.
Teamwork and Inclusion
- Supports colleagues in living out the values and creating a positive work environment.
- Respects and celebrates differences, contributing to a culture of kindness and belonging.
3. COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS
Proactive Problem Solving
- Takes initiative to address issues quickly and effectively.
- Uses creativity and resourcefulness to find practical solutions.
- Asks for help in solving problems where needed to ensure the task is complete.
Courage in Facing Challenges
- Approaches challenges with confidence and resilience.
Adaptability and Change
- Is flexible in responding to changing circumstances and needs.
- Embraces change as an opportunity to learn, grow, and improve.
Empathy and Understanding
- Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.
Attention to Detail and Follow Through
- Ensures that problems are fully understood, addressed, and followed up appropriately.
- Prioritises tasks effectively to meet urgent needs without compromising quality.
Teamwork and Collaboration
- Supports colleagues in overcoming challenges, working together to find solutions.
4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT
Understanding Safeguarding
- Completes the Safeguarding training and ensures they understand it.
- Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.
Responding to Incidents
- Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
- Follows Mustard Tree’s processes to report, record, and escalate issues as needed.
Awareness and Vigilance
- Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
- Takes ownership of ensuring a safe and respectful environment for all.
Empathy and Respect
- Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.
Personal Accountability
- Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.
Teamwork and Collaboration
- Works with colleagues to share concerns, support one another, and manage incidents effectively
What we offer in return
- Real Living Wage employer
- Learning and development
- Free lunch
- Wellbeing support package with Smart Clinic, including 24-hour helpline
- 25 days holiday (plus extra holiday on your birthday)
- Defined contribution pension scheme
Our mission is to combat poverty and prevent homelessness.

The client requests no contact from agencies or media sales.
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.