Partnership officer jobs in bexley, kent

We are recruiting a Suicide Prevention Officer who is bilingual in Welsh and English to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects in both English and Welsh.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)

Hours: 37.5 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area. There is also requirement to travel across the wider area of Wales and West of England.

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 29th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

About the role

We are looking for a skilled administrator who is passionate about stewarding supporters, so that they feel valued and connected to our mission. Working as part of a small fundraising team, your work will enable the charity to respond quickly and effectively to enquiries through your database management and internal communication skills.

The future of churches is our biggest heritage challenge. But we cannot tackle it alone – our Friends, donors and supporters are key. This is an exciting opportunity to help us be even more efficient and effective in our responses to these audiences, which will help us to keep churches open and in use.

About the National Churches Trust

We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.

Our mission:

• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming support

Our values:

• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer

To find out more about this role and apply, please visit our website via the apply button.

Closing date: 5.00pm on Monday 8 September 2025.

Interview date (in Westminster): Thursday 18 September 2025.

Hours: Full-time position, 37.5 hours per week (including evenings and weekends)

We are a Peer-led organisation, so we value lived experience. We encourage you to apply if you have any experienced drug misuse, or homelessness in the past.

About us:

BUBIC (Bringing Unity Back Into the Community) is an award winning, peer-led substance misuse service supporting individuals affected by drug and alcohol dependency. Our mission is to empower people through community engagement, harm reduction strategies, and accessible support services. We work directly with vulnerable individuals, helping them break cycles of addiction and social exclusion.

Our team plays a crucial role in engaging with people who may not access traditional services, offering immediate support and practical solutions to improve their well-being. Our team, many with lived experience, offers non-judgmental support, outreach, and education to help people on their journey to recovery. 

Main Purpose of the Role:

To lead the effective and high-quality delivery of peer-led support for individuals on their recovery journey across the Borough of Haringey. This role will require dynamic, hands-on management of BUBIC’s team, encompassing staff, peer mentors, and volunteers, to meet key performance indicators and community needs.

You will represent BUBIC’s values in all aspects of your work, including strengthening existing partnerships and cultivating new community links. A flexible approach is essential, with regular night shifts and occasional weekend work expected to provide outreach and attend local events.

Key Responsibilities

• Provide strong, responsive leadership and day-to-day management of a diverse team.
   

• Represent BUBIC at external meetings, events, and forums to promote our ethos and strengthen partnerships.
   

• Offer regular supervision and line management to staff, identifying learning needs and supporting professional development.
   

• Monitor service performance against KPIs, continuously reviewing delivery and identifying areas for improvement.
   

• Lead by example, stepping into frontline roles where needed to ensure continuity and quality of service.
   

• Produce timely and accurate monthly, quarterly, and annual reports in line with funding and internal requirements.
   

• Oversee and monitor budgets, ensuring financial compliance including petty cash usage and financial procedures.
   

• Promote and uphold all organisational policies, particularly those relating to equality, safeguarding, GDPR, and health & safety.
   

• Ensure safe recruitment, including DBS checks and effective onboarding for staff and volunteers.
   

• Create and maintain referral pathways, particularly for individuals unfamiliar with formal drug services.
   

• Inspire and coordinate volunteer engagement, ensuring their efforts align with BUBIC’s objectives and values.
   

• Develop and manage a weekly timetable of service delivery, outreach, group work, and community events.
   

• Facilitate monthly themed sessions for service users, families, and community members, shaped by local need.
   

• Foster clear internal communication and lead regular team meetings to share updates, safeguarding concerns, and key trends.
   

• Deliver community-based presentations on substance misuse, emotional wellbeing, and public health themes.
   

• Plan and deliver outreach across Haringey informed by local intelligence and service-user needs.
   

• Coordinate events and co-produced projects within budget and to a high standard.
   

• Maintain a strong understanding of the substance misuse field, including professional developments and emerging practices.

Person Specification

Education and Training:

• NVQ Level 3 (or equivalent) in Health & Social Care.
   

• Demonstrable knowledge of drug use and its impact on individuals and communities.
   

• Familiarity with SMART Recovery, 12-Step Philosophy, harm reduction, and peer-led support.
   

Experience:

• 5+ years’ experience in substance misuse or related services.
   

• At least 2 years’ experience managing teams in a community or substance misuse setting.
   

• Demonstrated success in supervising and developing staff to meet high standards.
   

Skills and Abilities:

• Strong knowledge of safeguarding adults and managing complex needs.
   

• Proven ability to form partnerships with agencies supporting excluded or marginalised groups.
   

• Excellent report writing, care planning, and case noting skills.
   

• Competence in psychosocial interventions, group facilitation, and key working.
   

• Ability to maintain boundaries, work non-judgmentally, and resolve team conflicts.
   

• IT proficiency in Word, Excel, PowerPoint; able to manage data for reports and monitoring.
   

• Experience planning outreach or community events to promote services.
   

Personal Attributes:

• Calm, logical, and assertive under pressure.
   

• Organised with strong time management and initiative.
   

• Passionate, empathetic, and knowledgeable about local communities.

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

International Programmes Manager

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking an organised and proactive International Programmes Manager to support the Head of Programmes in delivering and growing our international operations. You will oversee programme delivery through international field partners and branch offices, ensure reporting and payment schedules are met, and contribute to the development of policies, processes, and strategic partnerships.

This role includes line management of the International Programmes Officer, ensuring clarity of objectives, high-quality outputs, and timely delivery. You will also play a key role in troubleshooting operational challenges, building strong partner relationships, and improving our frameworks for efficiency, accountability, and impact.

Key Responsibilities

Programme Delivery & Partner Management

• Communicate regularly with field partners and branch offices to remain up to date with events on the ground.
• Guide field partners to solve operational issues as they arise, coordinating with the Head of Programmes where appropriate.
• Approve monthly delivery reports and quarterly impact evaluation reports.

Team Leadership

• Manage the International Programmes Officer to ensure all reporting and payments deadlines are met on a monthly, quarterly and annual basis.

Financial Oversight

• Prepare monthly budget calculations in line with the departmental calculation framework.

Policy & Process Development

• Assist with developing departmental policies and processes.
• Assist with ongoing programme management template development.
• Support the streamlining, automation, and digitisation of processes.

Strategic Partnerships

• Assist with the development of strategic organisational partnerships for current and future collaboration.

Person Specification

Essential

• Degree in a relevant field.
• 3 or more years’ experience managing international NGO programmes.
• Staff management experience: 1–2 years supervising teams.
• Proven ability to track spending, approve reports, and use calculation frameworks.
• Experience troubleshooting field-level issues (logistics, procurement, compliance).
• Track record in donor reporting/report checking/approval.
• Remote-work competence: self-disciplined and tech-savvy – experience with Microsoft Office Suite and Teams as a basic minimum.
• Dependable interpersonal skills, sound judgment, ability to manage time effectively, flexible, self-disciplined, take initiative, and work with minimal supervision.
• Excellent spoken and written English and Arabic.

Desirable

• Master’s degree in a relevant field.
• Experience in digitising workflows and policy development.
• Relevant professional certifications.

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.  We have an exciting opportunity to join our new safeguarding regional team operating in the north east region and take this forward supporting Methodist churches and work. The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned with specific Methodist districts and provide support to colleagues across the regional area requiring regular travel.

Hours of work: 24 hrs per week. (salary will be prorated to the hours worked)

The successful candidate will hold a relevant professional qualification, experience in child and/or adult protection or significant demonstrable relevant work experience.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

If you require reasonable adjustments to made at any stage of the recruitment process, please contact HR team.

Closing date:  28 August 2025

Interviews will take place on (in person): 10th September 2025

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.

We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.

As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.

Westminster

We are looking for a for a Volunteer Development Officer to be involved in supporting on and developing the volunteer peer champions for our gang prevention work as well as supporting aspects of the Befriending service to ensure that the organisation reaches and supports as many families as possible. You will provide and support the Team Leader on the coordination, training, recruitment and management of volunteers.as ensuring there is a continual bank of active volunteers,

You will also be responsible for supporting the delivery of volunteer training and providing one-to-one support and group supervision as appropriate. In addition, the role will include matching volunteers to families, keeping accurate records and completing reports

You will need to have experience of volunteer recruitment and training as well as experience of managing volunteers and have knowledge of the role of volunteers in community projects. You will also have the ability to use your own initiative and have excellent communication skills, both written and oral.

Level 3 qualification in health and social care, children and young people's workforce or other equivalent qualification is essential. Comprehensive knowledge of local agencies, networks and partnerships within the area and commitment to ensuring equal opportunities and diversity and the values, aims and objectives of Family Lives are also essential.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Sunday 24th August 2025. Interview date: w/c 1st September 2025.

Benefits

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’. 

Choosing to join Settle in our mission means contributing to meaningful and much-needed societal change. As Trust and Foundation Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.

You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. As part of a fundraising and communications team of 5, you’ll report to our Head of Fundraising and be accountable for writing grant applications and funder reports, prospecting for new funding opportunities and day-to-day funder administration and correspondence.

Candidates with experience of trust and foundation fundraising are encouraged to apply; however, direct fundraising experience is not an essential requirement for this position. Trust and foundation fundraising is a skill that can be taught, and we’re confident in our ability to nurture and develop new talent. Essential requirements include exceptional writing skills, reliable administrative skills and strong people skills. Applications would be welcomed from candidates with a background in communications or writing-based roles, or from other areas of the charity sector.

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of this job description to understand what we mean by the term ‘care-experienced’. 

WHAT WE’RE LOOKING FOR

You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.

You have outstanding writing skills
You’ll have a track record of producing high quality written work with a keen eye for detail and ability to tailor your writing to the needs of the audience.

You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.

You’re an organised and thoughtful worker
You’ll apply a considered, research-informed approach, both when identifying and approaching funders. You can manage multiple deadlines efficiently and you are meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing.

You are proactive
You will take ownership and responsibility for the quality of your work, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required.

You are self-reflective
You’re continually looking for opportunities to learn and improve. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You view feedback as a gift and use it to shape your practice. 

You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.

We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.

You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.

Doing Good Recruitment is proud to be partnering with the Fundraising Regulator to find a Communications and Engagement Officer on a 12-month fixed term contract (maternity cover).

Ideally starting end of September/ early October, this is a key role within our dynamic Communications and Corporate Services team. 

Role Purpose 

You’ll lead in:

- Planning and delivering innovative campaigns, developing strategic blog content, and leading on corporate publications like the Annual Report. 

- Producing and managing content across web, newsletter, and key campaigns 

- Ensuring accuracy, accessibility, and alignment with brand and editorial guidelines 

- Champion our style standards and support contributors to communicate with clarity and impact.

Who We Are

The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales and Northern Ireland. We set and maintain standards that apply to all fundraising organisations across the UK, to protect the public and support the vital work of fundraisers.

We work in partnership with other regulators and the representative bodies in the charitable and fundraising sectors to build public confidence in fundraising and ensure fundraising best practice. 

We have a staff team of approximately 30 people, including staff based in Wales and Northern Ireland. 

Our Values

The Fundraising Regulator’s workforce is guided by four core values and behaviours: learning, quality, supportive and collaborative. We live these values through all areas of our work to support a positive organisational culture. We expect all applicants to demonstrate a commitment to these values.

Our Commitment to Equity, Diversity and Inclusion

The Fundraising Regulator is committed to diversity, equality and inclusion. We want our workforce to be truly representative of the society we are here to support and protect, so that we’re able to regulate effectively. We also want each employee to feel respected and able to give their best. We do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment.

We particularly encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with disabilities as these groups are currently underrepresented at the Fundraising Regulator. 

Person Specification

You’ll have:

- Proven experience delivering communications strategies and campaigns

- Strong copywriting and editing skills, with attention to tone and style

- The ability to develop content aligned with brand and editorial guidelines

- Experience responding to press enquiries or working with PR teams

- A digital-first mindset and multimedia content creation skills

- Confidence working with internal and external stakeholders

- The ability to manage competing priorities with minimal supervision

Benefits

• A flexible working environment
• 27 days’ annual leave, plus three days Christmas closure and bank holidays
• Generous pension contribution from day one
• Enhanced maternity, paternity and sickness pay
• Paid time off for volunteering 
• Eyecare vouchers 
• Bike to work scheme and season ticket loans
• Ongoing training and development
• Employee Assistance Programme

How to apply

We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible. 

To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page.

Schedule

Closing – Sunday 7th September 2025

Interviews – Tuesday 16th September 2025

Healthwatch City of London are looking for an enthusiastic and experienced communications and engagement officer to ensure that the patient and service users voice is at the heart of Health and Social Care decision making.  The successful candidate will drive engagement with the local community, creating visibility of our work to residents and partners. You will also be responsible for the management of our volunteer team and the exciting projects they undertake.

This part time role (4 days a week) is within a busy small team representing the residents, workers and students of the City of London. Healthwatch City of London are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. We also work to get services right for the future.

You’ll also be representing our organisation at network meetings across all the various Health and Social Care providers, charity partners and patient groups across North East London.

Role purpose

Working closely with the General Manager and Trustees you will develop and deliver the communications and engagement strategy for the organisation, making sure the patients voice is at the heart of everything we do. You will write monthly newsletters, daily social media posts, organise and manage engagement and information events and produce statutory publications. You will also deliver the volunteer strategy by recruiting and managing a wide-ranging volunteer team and identifying relevant projects which enhance and deliver on Healthwatch City of London objectives. 

About Equally Ours: 

We’re the UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. Our vision is a just and compassionate society, where we are free from harm and can all contribute and flourish, whoever we are, whatever we believe in, and whatever we do and don’t have. A society that is equally ours.

About the role: 

We are seeking a Membership and Communications Officer to support our Policy and Public Affairs team and lead on engaging our members.  

You will be the main point of contact for our members and support our Policy team in building relationships within and mobilising the collective voice of our membership to influence public policy and drive long-lasting, systemic change.  

The successful candidate will have a passion for human rights, equality and social justice, and strong interpersonal, communication and organisational skills.   

Why Equally Ours? 

• Generous benefits including enhanced pension, 26 days of annual leave, health and wellbeing support, and more.

• Flexible working arrangements to help you balance your professional and personal life.

• A collaborative culture that values lived experience alongside professional expertise.

If you are looking for an opportunity to use your skills to drive meaningful social change, we would love to hear from you.

How to Apply:

Please read through the full job pack and then submit your CV and cover letter (max 2 pages) outlining your interest in the role and how you meet the criteria. Please ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. Applications without cover letters will not be accepted. 

Closing date for applications: 7 Sept 2025, midnight 

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission