People and culture manager jobs in birmingham
Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.
This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.
The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.
The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.
You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.
This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.
Key Responsibilities
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Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.
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Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.
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Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.
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Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.
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Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.
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Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.
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Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.
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Attend virtual joint-agency meetings when required to support Members or represent the charity.
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Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).
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Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.
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Support cross-organisational projects and team-wide initiatives as needed.
Terms and Conditions
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Hours: Part-time, 21 hours per week
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Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)
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Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided
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Contract: Fixed-term, 18 months (extension subject to funding)
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Location: Home-based
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Travel:
˃ Expectation to attend up to 8 in-person events or meetings per year
˃ All travel time and reasonable expenses are reimbursed
˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
˃ The ability and willingness to travel and stay overnight is essential
Person Specification
Essential
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Experience designing and delivering events (in-person or online)
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Strong interpersonal skills with empathy and emotional resilience
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Excellent written and verbal communication
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Ability to manage sensitive conversations and disclosures appropriately
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Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)
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Excellent organisational and time management skills
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Ability to work flexibly, independently, and as part of a team
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Commitment to safeguarding, confidentiality, and person-centred support
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Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges
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Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support
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Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations
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Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments
Desirable
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Knowledge of or lived experience within the Armed Forces or veteran families
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Experience working in the charity sector
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Familiarity with trauma-informed approaches or peer-led initiatives
Other
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Full UK driving licence and access to a roadworthy, insured vehicle
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Willingness to travel across the UK and stay overnight where required
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Commitment to professional development and learning
Benefits
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30 days annual leave (pro rata) plus your birthday off
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6% employer contribution to your workplace pension scheme
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Access to an Employee Assistance Programme offering:
˃ Discounts and rewards on popular brands
˃ Free access to fitness and wellbeing apps
˃ Free legal, financial, and family advice
We aim to shortlist and interview candidates on 17 and 18 July 2025. Interviews will be held online and last around one hour.
Please submit:
- A CV that is clear, up to date, and proofread. If there are any gaps in employment, we encourage you to briefly explain them.
- A covering letter outlining why you're a strong fit for the role. Use the Job Description and Person Specification to reflect on your skills, experience, and potential.
Our roles attract strong interest. We’re committed to fair, person-centred recruitment. Please use your application to show us who you are; your strengths, values, and why this role matters to you.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans




The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
CV's not accepted. Please apply at via our HR portal
JOB PURPOSE:
- To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood
- To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches
- To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches
- To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements
DUTIES AND RESPONSIBILITIES:
- To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community
- To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs.
- To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems
- To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches
- To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group.
- To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities
- To represent the Springfield Project at external stakeholder events
- To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities
- To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing
- To coordinate Community Events ensuring the involvement of the community in the design of events
- To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community
- To develop and test new activities co-created with the community in response to community need
- To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers
· To support visitors from partner agencies to operate in the space by agreement
- To manage incidents, accidents and complaints in line with Springfield Project policy
- To liaise with the Volunteer Coordinator around recruitment and induction of volunteers
To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – North Yorkshire Region - To apply for this role, you MUST be a resident in the North Yorkshire area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the North Yorkshire region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the North Yorkshire region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the North Yorkshire area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Experience supporting 16-18 year olds.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025.
The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Support Network Coordinator (London coverage)
Location: Home based within Greater London
Salary: £35,040 per annum
Contract: Permanent
Hours: Full time, 35 hours per week Monday to Friday
We are seeking a Support Network Coordinator to cover the London region.
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to spinal cord injured (SCI) people and their region of the UK.
The post coordinates two vital parallel strands:
- In your region, to reach and support newly and long-term spinal cord injured people and their families developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex support needs.
- Nationally, working to facilitate the link between SCI people and SIA and the network of services; referring SCI people and their families to our clinical / health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
Duties and Responsibilities
This is the job for your if you’re good at:
- Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services.
- Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury.
- Engaging People – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing.
- Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering.
- Providing life-changing support to those that need it most – you’ll be facing up to the most difficult challenges our service users face.
- Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Please note, for this role it is essential that an applicant has a personal lived experience of a spinal cord injury (SCI) or Cauda Equina Syndrome (CES), and lives in the Greater London region.
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 July 2025, 9am
Interview dates: 6 or 7 August 2025 at SIA House, Milton Keynes OR London area
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 July 2025
Interview Date: 23 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Drive a climate action movement influencing institutional investors
- Support interconnected organisations to create powerful change
- Remote in Europe - United Kingdom, France, Brussels, or Germany preferred
The Sunrise Project
The Sunrise Project is a global network of independent organisations, that has adopted a unique model of combined strategic grant-making and campaigning, with a common mission to scale social movements to drive the energy transition beyond fossil fuels.
The Sunrise Organising Labs (SOL) is Sunrise's movement-building engine, powering all global programs to scale power in service of our goals while also nurturing long-term ecosystem development. SOL equips our teams and partners to map power, recruit influential constituencies, and build organising capability. SOL also informs and strengthens partnerships and grantmaking: analysing ecosystem capacity and designing targeted interventions to strengthen it. By investing in recruitment, leadership, collaboration, and learning, SOL ensures our movement is equipped, connected, and resourced to win systemic reforms.
Benefits & Culture
Sunrise has a dynamic and nimble organizational culture that supports its people to thrive, believing that diversity of experiences and perspectives builds stronger strategies, teams, and movements. The following benefits are in place to help achieve that;
- Generous package in line with experience and with international expectations
- Liberal annual, parental, birthday, solidarity, and cultural leave
- Commitment to professional development planning
- Coaching, performance reviews & management feedback
- Intermittent travel with advance notice may be required
Indicative salary ranges: £79,230 - £82,277 (UK); €92,376 - €97,850 (France); €120,000 - €124,062 (Germany)
The Role
This role serves as the strategic lead of the European ecosystem, including the UK, overseeing strategies to ensure this powerful movement is growing, is supported, and is being nurtured across communities, countries, leveraging and building power with key actors.
This role understands the nuance of targeted campaigns, how to win them, the context of the big picture, and then designs strategies to intersect the short and long term to build actionable plans for maximum impact.
Working collaboratively across Europe and globally, you will lead the development and implementation of Europe's movement strategy – understanding our campaigns, leading power mapping, understanding constituency and context needs, running experiments, and distributing grants. You will create and recruit new partnerships and groups from new and diverse constituencies, growing their skills and capacities.
Skills Required
You don’t need experience in fossil finance or climate – you can be a leader in your own field of environmental or social justice, such as trade unions, faith or youth groups, community organisations, worker bodies, etc. You’re a strategic, experienced, and collaborative campaign leader and relational organiser, with a passion for winning campaigns and growing regional movements. You have a nuanced understanding of how systemic change happens and can take a long-term view of power and power building in order to deliver short term wins. Your career includes creative corporate and political regional and local campaigns, including winning or iterating on campaigns through diverse stakeholder strategies.
You enjoy working across the political spectrum, or different theories of change, and understand what it takes to build trust, nurture creativity and unleash the potential of individuals and groups. You are adaptive, flexible, and respectful and highly self-driven. You definitely have the following:
- Demonstrated experience building a movement or organisation which has influenced systemic change
- Leadership experience in a similar role and an understanding of the European political landscape
- Project management, training, facilitation, and coaching expertise
- Demonstrated experience in organising and developing leaders in constituency-based organisations
- Strong and evidenced relationships with European power building organisations and other influential groups
- Your own working rights for your European location
If you meet all or some of the requirements, or are unsure, please submit an expression of interest as The Sunrise Project values diversity and recognizes lived experience. Your expression of interest should include a cover letter, responding to the skills required above, and a resume. Please quote #1352163. Alternatively, contact Lois Freeke from NGO Recruitment in Melbourne, Australia to request a full information pack at: +61 (0) 3 8080 8978.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Senior Organiser
Salary per annum: £66,909*
Contract type: Permanent, Full-time
RCN UK HQ (London), Birmingham or Cardiff Gate with hybrid working
Ref: RCN02695
This is a UK wide role ideally located in London, Birmingham or Cardiff but for the right candidate we’re happy to discuss one of the other 9 RCN Office locations. Please contact us if you would like to enquire about the other offices.
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
If you’re looking to find a workplace with strong values of fairness, social justice and the opportunity to make a real difference to thousands of nursing professionals, then the Senior Organiser role may be a good fit for you.
As the Senior Organiser you will take responsibility for leading on major organising drives/campaigns and to act in a leadership role with respect to the RCN organising programme and the RCN Activism Strategy. You will work with the Head of Organising and other key stakeholders on designing and implementing organising drives/campaigns in both recognised and greenfield workplaces, as well as manage a small team of UK-wide Organisers and work across multidisciplinary teams to deliver Activism Academy objectives.
This role is for the experienced Organiser and/or Campaigner who is familiar with strategically planning and delivering an organising drive. The successful candidate plays a key role in supporting the nursing profession to realise their power through a organisational wide upskilling of organising theory and practice. This is rare opportunity to shape an Organising Strategy in the early days of culture shift.
With at least five years of Organising experience, you will have first-hand knowledge of running a campaign from beginning to end. Your experience will demonstrate your ability to write a campaign plan, build a team, communicate clearly and deliver against objectives. Management experience is ideal but if your skillset and organising experience demonstrates your ability to manage a small team, then this role may be your next step forward.
In this role you will be designing and managing organising drives/campaigns under the direction of the Head of Organising. This means working with key RCN stakeholders to coordinate all aspects of the assigned organising drives/campaign including strategy, timeline, communication and other aspects needing to be considered.
We’re looking for someone who will lead by example and be out in workplaces, with a small team of organisers, working directly with members. Whether you’re a trade union organiser or community organiser, we’re looking for someone who understands strategy, who will work hard to raise the voice of nursing and who can support an internal cultural shift into the Organising Approach.
If you are unfamiliar with the “organising approach or organising model” this role is likely not to be a good fit.
What we offer you
We expect you to be dedicated to the principles of the organising approach, working alongside members developing the RCN Activism Strategy. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
Four virtual informal group drop-in sessions will be made available for those who are considering applying and may have further questions. Please note that joining a drop-in session is not a pre-requisite to applying. These sessions are being made available as alternative for candidates who would have requested an individual informal chat. The sessions will take place after 23 June 2025 and will be led by the recruiting manager. If you wish to be booked on to one of the sessions please email Annemarie McNeely, please visit our website for the email address.
For more information about the recruitment and selection process, please visit our website.
Closing date: 11.59pm, 13 July 2025.
Selection dates:
Assessments (online): 24 and 25 July 2025.
Interview (in-person): 4 August 2025.
A truly rewarding role…supporting local people facing food insecurity
Job Title: Culinary Chef and Trainer
Location: Birmingham
Hours: Full-time, 40 hours per week
Contract: Permanent
Salary: £34540 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
We’re looking for a Culinary Chef Trainer for our brand-new purpose built Commercial and Training Kitchen in The Coronation Food Project Hub, Birmingham, helping combat food insecurity by providing affordable, nutritious surplus food in a dignified and supportive environment for underserved communities. In addition to catering skills, you will need to demonstrate a passion for reducing food waste through innovation and creativity.
Working closely with FareShare Midlands Head of Operations you will develop and mobilise the kitchen and catering service(s) for The Coronation Food Project, enabling significant increase in FSM’s reach, support and impact in tackling food insecurity. You will play a lead part in managing our flagship Kitchen, producing high quality meals from surplus food as well as catering for large corporate events. We are keen to grow a Catering skills programme in line with our Employability strategy and you will need to play a key role in informing and shaping the training programmes. Like most charity roles, this is as much a “hands on” as well as management role.
Key Responsibilities
Food Preparation and Cooking
- Plan, prepare and cook high quality, innovative meals in a timely manner for staff, volunteers, visitors and the public as well as larger catering events, ensuring variety, nutritional balance, and high standards of taste and presentation.
- Ensure all food is made according to the recipe and portion control standards
- Adapt menus based on seasonality and availability of surplus food
- Address any feedback or special dietary requirements to ensure a high level of satisfaction, improving offerings
Menu Planning and Development
- Develop and create new recipes in collaboration with the staff, volunteers and local organisations
- Innovate dishes that align with the organisations concept and demand
- Monitor food trends and implement them in the menu, while maintaining FareShare’s brand and ethos
- Create and deliver menus for corporate events
Training
- Develop and coordinate the delivery of catering skills and cookery courses to individuals of all ages and abilities within The Coronation Food Project Hub Kitchen, ensuring equipment, resources and ingredients are appropriate to each class
- Supervise members of staff & volunteers supporting the delivery of cookery classes
- Participate in staff reviews, appraisal and personal development scheme
- Undertake further training as required
Kitchen Management
- Oversee kitchen team, including training, scheduling, and managing their daily tasks.
- Ensure proper stock control, including the procurement of ingredients, maintaining inventory, and minimising food waste.
- Manage food costs, portion control, and kitchen meeting budgetary requirements.
- Work to guidelines from key stakeholders such funders, Public Health etc. keeping up to date with changes in food policy, strategy and dietary advice.
Health, Safety, and Compliance
- Implement, manage and monitor all food safety standards, policies and protocols including sanitation, food safety, storage and food handling and distribution.
- Oversee the cleanliness, organisation, and hygiene standards of the kitchen, ensuring compliance with HACCP, COSHH and food safety regulations, ensuring effective and timely liaison with Environmental Health Officers.
- Compliance with the Health and Safety at Work Act, with specific responsibility for the health safety and welfare of all personnel within their control.
- Reports all accidents and/or incidents and near misses in accordance with the organisations’ procedures.
People Management
- Working closely with the Head of Operations and Food, provide effective leadership, management and supervision to kitchen staff, volunteers, setting clear priorities and targets.
- Ensuring that staff and volunteers understand their role responsibilities in line with FSM overall mission and have the resources, capacity and capability to effectively undertake their duties.
- Ensure and support adequate training and development of staff and volunteers within the team.
- Participate positively in FSM people management processes ensuring organisation and team development, undertaking all aspects of line management responsibility including supervision, development and appraisals for teams.
- Ensure the service is delivered by teams in accordance with FareShare Midlands Equality, Diversity and Inclusion and Staff Wellbeing Policies and maintain the values and culture of the FSM.
- Recruit, support and manage volunteers and staff teams.
Person Specification
Essential Experience, Skills & Competencies
- Minimum of 3 -5 years in a Chef/Kitchen Manager/ CDP or similar role.
- Expertise in various cooking techniques and styles.
- Ability to engage with a diverse range of people including corporate guests with strong customer service skills.
- Strong leadership, time management, and organisational skills.
- Ability to work under pressure and handle multiple tasks.
- Knowledge of kitchen safety, food hygiene, and sanitation regulations.
- Intermediate food hygiene level 3.
- First Aid Certificate.
- Able to travel and work weekends.
Desirable Criteria
- Experience of working in a charitable organisation
- Experience of working with volunteers in a charitable setting
- Experience of working with surplus food
- Culinary degree
- Mentoring/ Coaching experience
Competencies and behaviours
- Creativity and passion for food.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Team-oriented and a strong leader.
- An understanding of, and sympathy with FareShare’s mission.
- Flexibility of approach and ability to work in a team and across other internal teams.
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date: Monday 14th July 2025, 9 am
Interviews: As soon as possible and during week commencing 14th July 20
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
About Resource Futures
We want to create a future where organisations, people and communities can thrive, and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
The Partnerships Lead will act as Project Manager for the community strand of Together for Tomorrow, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will coordinate delivery across libraries and grassroots groups, supporting communities to develop practical climate initiatives and helping libraries become active sustainability hubs.
You will lead on toolkits, training plans, outreach and focus groups, while also supporting monitoring and reporting. The role blends strategic coordination with hands-on delivery, ensuring the programme is inclusive, locally rooted, and aligned across all partners.
This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools groups need to thrive, including training, resources, and opportunities to connect with others.
What you will be doing
Project, people and partnership management
- Acting as project manager for the community strand of Together for Tomorrow, overseeing planning, coordination, and delivery.
- Building and maintaining partnerships with libraries, grassroots groups, and underrepresented communities.
- Recruiting and line managing the Project Officer, who will be supporting project delivery. Working closely with the CAG Devon team to align community support and delivery models across the network.
Community development and delivery
- Helping new community groups to form and supporting existing ones to grow, diversify, or expand their climate action work.
- Facilitating focus groups and community consultations to shape project delivery and ensure activity is insight-led.
- Delivering a targeted promotion and outreach plan, with a focus on ‘deep dive’ areas and engaging underrepresented communities.
Reporting and learning
- Contributing to the development and implementation of the project’s monitoring and evaluation framework.
- You will lead on monitoring and quarterly reporting (including financial), ensuring that CAG team and wider community partners meet agreed targets.
- Acting as an ambassador for the project, sharing insights and learning to support continuous improvement and knowledge exchange across the sector.
- Carrying out any other duties required of the role.
The essentials
- Strong project management skills, able to plan, coordinate and deliver complex work with multiple partners.
- Excellent communication and relationship-building skills, with the ability to work collaboratively across sectors.
- Experience in community development, supporting new and existing groups.
- Skilled in engagement and facilitation, including focus groups, workshops, or public consultations.
- Strong organisational skills, with experience of balancing coordination with delivery.
- Experience of monitoring and evaluation and producing project reports.
- Comfortable working both independently and as part of a remote team.
- Commitment to inclusive, community-led climate action.
- Able to travel regularly across Devon.
Great to haves
- Familiarity with the CAG Devon network or experience working in community-led climate action in Devon.
- An understanding of the voluntary sector and environmental players across the County, at a strategic and local level.
- Experience developing toolkits, training, or learning resources for community or volunteer use.
Benefits
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
- Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
- Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Scottish Widows pension plan – the company will match up to 7% of your contribution.
- Group life assurance cover.
- Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
- Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
- A cycle to work scheme for all and on-site showers at the Bristol office.
- Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
- On-site charging points for electric vehicles at the Bristol office.
- Paid professional membership such as CIWM or IEMA.
- An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
- Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
- Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
- Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
- Two annual team activity days, each followed by evening socials.
- Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
- Accessible central Glasgow office close to local public transport links.
- An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)
Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.
Deadline to apply: 11th July 2025
Estimated start date: September 2025
Role overview
This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.
As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.
As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.
Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
Accountabilities
Responsibilities will include but are not limited to:
1. HR Strategy & Organisational Development
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Collaborate with the leadership team to drive the organisation’s People Management Strategy
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Devise and deliver HR projects to improve business efficiency and effectiveness
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Lead succession planning initiatives across the organisation
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Horizon scan for emerging HR practices and employment law developments
2. HR Policy, Compliance & Risk Management
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Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance
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Ensure compliance with UK employment law across all HR functions
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Lead on:
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Third Party Risk Policy
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Equality Impact Assessment Policy
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Stakeholder Engagement Policy (ensuring service user perspectives are integrated)
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Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work
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Audit EDI data bi-annually and create strategies to promote diversity and inclusion
3. Employee Relations & Case Management
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Providing advice and leading on the process for :
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Grievances
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Disciplinaries
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Bullying, harassment, and capability issues
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Redeployment and redundancy
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Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator
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Mediate disputes and facilitate conflict resolution within the context of HR discussions
4. Compensation and Benefits
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Developing and maintaining salary structures
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Conducting salary benchmarking and market analysis
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Overseeing annual salary reviews
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Ensuring compliance with pay equity laws
5. Recruitment, Onboarding & Talent Management
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Oversee advertising and attraction strategies
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Support onboarding processes to aid efficiency
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Review terms and conditions, contracts, and engage with external advisors as needed
6. Attendance & Performance Management
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Manage absence cases including statutory and contractual entitlements
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Support the leadership team with performance and attendance-related challenges
7. Systems & Process Improvement
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Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems
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Regularly review and improve the Staff Portal alongside our Training & Development Lead
8. Equality, Diversity & Inclusion (EDI)
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Stay updated on EDI legislation and best practice
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Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach
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Lead data audits and present an equal opportunities review every two years
9. Professional Development & Networking
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Engage with local HR support networks, including CIPD and ACAS
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Maintain continuous professional development (CPD)
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Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings
Person specification
We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:
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CIPD qualified or equivalent professional HR qualification (Level 5 or above)
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Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.
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Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.
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Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels
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Confident facilitator and leader of sensitive meetings and discussions, with a culture of care
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As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed
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Commitment to fostering an inclusive, respectful, and supportive work environment
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Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.
Job benefits
A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.
Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.
Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.
Additional benefits include:
- Flexible working
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32 Days (FTE) per annum annual leave allowance (including bank holidays)
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website.