People and culture manager jobs in london, greater london

Finance Business Partner - EU

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Finance Business Partner EU

• Closing date – 18th November 2025
• Salary – EUR 70,125.70 to EUR 89,296.30  (Brussels) -  £55,518 to £71,310 (London)
• Type of employment – Fixed term until end of December 2027

We will be reviewing applications and the role might close before the stated deadline depending on application volume. Early applications are encouraged.

The Clean Air Fund is looking to recruit a Finance Business Partner to join their team in London or Brussels. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution in a newly created role.   

As Finance Business Partner will help ensure that the financial processes and procedures of the Clean Air Fund run smoothly, efficiently and effectively, for the project and ensures enabling support to our project team members to be effective.

You will provide support across both the CAF’s Finance and project team and will take a business partnering approach in helping provide a robust financial service, particularly to our Programmes team (primarily in the EU) and our grantees (pan-EU and in nine EU Member States) to ensure new and existing grants are well managed and implemented. This role reviews and approves the financial and operational aspects of Clean Air Fund’s grants and projects, including due diligence and budgets.  In this role you will, alongside the Global Finance Manager, support the relevant portfolio teams as well as the Project Director, Head of Europe Portfolio, Executive Director of Programmes in managing their grant making budgets and with grant forecasting.  

To be successful in this role you will have the following skills and experience;

• Experienced finance business partner with grant financial management experience and a solutions focused approach.
• CCAB Accountancy qualification or equivalent by experience
• Sound knowledge of Charity SORP
• Experience of working in a global facing organisation and ability to adapt working style where appropriate
• Experience of building relationships with senior stakeholders and working collaboratively across teams. Ability to take a business partnering, solution focused approach.
• Able to analyse complex financial information and present it in a simple, easy to understand format
• High quality written and verbal communication skills
• IT proficiency (most specifically in Microsoft Word, Excel, PowerPoint)
• Proficiency in English. Additionally, knowledge of French would be considered an asset.

For more information on this role, as well as the full person specification please see the job description

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable differe

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Join Barnardo's Scotland Fostering North as a Supervising Social Worker

Are you passionate about making a difference in the lives of children and young people? Barnardo's Scotland Fostering North is looking for a dedicated Qualified Supervising Social Worker to join our dynamic and supportive team.

Hours: 30 per week (flexible working arrangements available)

Location: Hybrid, with travel across mainly in Moray and Highland and occasionally in Aberdeen, and Aberdeenshire. Wider travel across Scotland/England may be required for meetings and training. Our team meets both online and in-person at our Aberdeen office. 

About the Role

You'll be part of a multidisciplinary team including social workers, children's workers, therapists, managers, and administrative staff. Together, we recruit, supervise and support foster carers who provide safe, nurturing homes for looked after children and young people referred by Local Authorities.

What We're Looking For

We're seeking a qualified social worker with experience and enthusiasm in Children's Services/Fostering. You'll bring strong interpersonal skills, a commitment to trauma-informed practice, and the ability to work collaboratively across regions.

How to Apply:
Please ensure your application clearly demonstrates how your skills, knowledge, and experience align with the Person Specification and Job Description, within the context of our service.

Early applications are encouraged as we may close the advert before the listed closing date due to high interest.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Be part of something truly inspiring.

The Orpheus Centre is an award-winning charity that supports disabled young adults aged 18–25 to live independent, fulfilling lives through the performing and visual arts. Rated Outstanding by Ofsted, we are driven by our values — joyful, bold, inclusive, resilient and determined — and a vision of an inclusive world where every young person can achieve their aspirations.

We are now seeking a strategic, values-led Director of Finance to join our Senior Leadership Team and play a pivotal role in shaping the future of our organisation.

Salary: £72,000 – £77,000 (depending on experience)

Hours: 35 hours per week, 52 weeks per year

Location: Godstone, Surrey (onsite with some flexibility)

Contract: Permanent

About the Role

You’ll lead the financial strategy, planning and operations for the Orpheus Centre, ensuring sustainability, transparency and compliance while enabling innovation and growth. Reporting directly to the CEO and working closely with Trustees and senior leaders, you will:

• Provide strategic financial leadership and insight to drive organisational success.
• Oversee all aspects of financial management, including budgeting, forecasting, reporting and audit.
• Ensure compliance with The Charity Commission, HMRC and Companies House regulations.
• Lead on procurement, risk management and digital transformation in finance systems.
• Manage investments and oversee capital and operational budgets.
• Lead and develop a small, high-performing finance team.

This is a hands-on and highly influential role for someone who thrives on both strategic planning and operational excellence.

About You

You’ll be a qualified accountant (ACA, ACCA or CIMA) with significant experience in senior financial leadership — ideally within the charity and/or education sector.

You will bring:

• Strong understanding of charity SORP, financial governance and regulatory frameworks.
• Experience working with Boards and governance structures.
• Proven ability to deliver strategic financial planning and risk management.
• Excellent communication, leadership and influencing skills.
• A proactive, future-focused approach and commitment to Orpheus’ values and mission. 

Why join Orpheus?

• At Orpheus, you’ll join a joyful and inclusive community that values creativity and collaboration. We offer:
• The opportunity to play a key role in an Outstanding organisation.
• A collaborative leadership environment with real impact.
• A supportive and passionate team culture.
• Ongoing professional development opportunities.
• Free parking on our beautiful Surrey campus.

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Safeguarding & Equality

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be guaranteed an interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our advert sooner.

Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated. 

We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.

You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.

We’d love to hear from you if you:

• Have experience working with community groups and adults with learning disabilities (or similar settings)

• Are friendly, organised and calm under pressure

• Know how to manage volunteers with empathy and clarity

• Understand safeguarding, health & safety, and inclusive practice

• Are confident with admin, registers and MS Office programmes.

What we offer:

• A values-led, community-based charity where you can really make a difference

• A part-time, term-time role that could work around other commitments

• A supportive team and space to grow with the role

• Strong potential for extension beyond the first year

Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.

We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success. 

Our volunteers play an important role in: 

• fundraising events 
• delivering resources to people affected by MS 
• advocating for MS research and policy 
• providing care and support to the MS community 

Our Head of Volunteering will be: 

• leading on the development and implementation of the organisation's volunteering strategy
• growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims. 
• leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams. 
• ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers. 
• seeking new opportunities to grow and develop volunteer capacity, engagement and impact. 

We’re looking for: 

• extensive experience of development and successful implementation of a volunteering strategy or plan 
• a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers. 
• significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience. 
• substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Reporting to: Co-Executive Director

Benefits:

25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits 

Application deadline: Monday 19 November 2025 at 9am 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants. 

Key responsibilities include, but are not limited to:

Financial Management & Accounting

1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.

2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.

3.Manage relationships with external accountants, auditors, banks, and financial service providers.

4.Ensure appropriate and best practice financial policies and controls are in place. 

5.Ensure financial risk is identified and managed appropriately.

Fundraising & Development

1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.

2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.

3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.

4.Support relationship management with key donors, foundations and partners.

Operational Systems & Processes

1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).

2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.

3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance

1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.

2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.

3.Establish and monitor risk management frameworks and our risk register.

4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations

1.Oversee recruitment, onboarding, performance management, and staff development.

2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.

3.Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration

1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.

2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.

3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential

·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting 

·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management 

·Strong experience of budgeting, forecasting, audit & financial compliance 

·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail 

·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. 

·Highly organised and able to manage multiple priorities; excellent time-management skills 

·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly 

·Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable

·Experience of operating in non-profit / mission-driven / legal organisations 

·Legal or compliance experience

·Experience of international operations, dealing with cross-border legal / regulatory issues 

·Experience of change management and scaling teams or systems 

·Understanding of, or interest in, legal, tech justice issues 

·Experience of hybrid / remote team leadership 

·Experience with fundraising finances, grants management, donor reports

Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you. 

Length and salary

This is a permanent full-time role with six-month probation period. 

How to apply

Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

We’re looking for an experienced and inspiring fundraising leader to take LMK’s income generation to the next level. You’ll shape our fundraising strategy, lead a small, dedicated team, and grow income from trusts and foundations, major donors, corporates and individual giving.

You’ll be strategic, collaborative and passionate about LMK’s mission — ready to use your skills to drive real, lasting change.

Working from home, but with occasional travel to London. 

Application Instructions

Please use your cover letter to give us specific information and examples of your experience against each part of the person specification of the role.If you prefer, you can provide us with a video of no longer than 3 mins rather than a cover letter. Please share your video via email.

Please note:  Interviews will be held online on Thursday, November 13th and in person on Friday, November 14th 

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Finance & CRM Administrator

Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience

· Join a unique arts charity with a powerful social mission.

· Play a key role in the organisation's digital transformation.

· Enjoy a varied role across finance, CRM, and administration.

· Benefit from extra leave for your birthday and for volunteering.

Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.

Company Overview

 This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.

Position Overview 

As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.

Responsibilities

 >Finance

· Process all sales, purchase, and banking transactions accurately.

· Manage the sales ledger, including invoicing and credit control.

· Complete bank and cash reconciliations in a timely manner.

· Support the team with financial reporting and Gift Aid claims.

· Train and support staff in using the Xero accounting system.

>CRM

· Maintain and update the Beacon CRM with fundraising data.

· Process donations, pledges, and membership scheme payments.

· Ensure all contact records are accurate and GDPR compliant.

· Monitor data quality and lead on CRM system improvements.

· Assist staff with CRM use and building reports.

>Administration

· Provide basic IT support and manage digital system logins.

· Manage the ordering of office supplies and equipment.

· Support the Director's Office with governance and meetings.

Requirements 

· Experience with financial systems like Xero, Sage, or QuickBooks.

· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector

· Excellent financial, administrative, and analytical skills.

· Strong interpersonal skills to communicate with a wide range of people.

· The ability to work independently and take initiative within a small team.

· Proficient IT skills, including Microsoft 365 and SharePoint.

· An appreciation for the aims and values of an arts and social impact organisation.

Benefits include:

 ·25 days of annual leave plus bank holidays.

· Additional day off for your birthday and for volunteering.

· A group contributory pension scheme after three months.

· Discounts in the museum shop and with local businesses.

· Access to season ticket, rental deposit, and cycle to work loans.

· Free access to a fully funded Employee Assistance Programme.

· Support for your training and development via an online platform.

Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.

How to Apply

Please send your CV by the closing date for further consideration.

Key dates

Closing date: Friday 7th November at 10am

1st stage interviews: 11th November (onsite)

Final interviews: 12th November (onsite)

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.

We look forward to hearing from you.

Location: Central London
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)

Your new company

This respected London-based charity is known for its inclusive culture and commitment to supporting vulnerable communities. With a strong focus on professional development and employee wellbeing, the organisation offers a collaborative environment where your HR and learning expertise will make a meaningful impact.

Your new role

As People and Learning Coordinator, you'll provide high-quality administrative support across the full employee lifecycle. From recruitment and onboarding to payroll and learning & development, you'll play a key role in ensuring smooth HR operations and effective staff engagement. You'll manage systems, track training, support internal communications, and contribute to people-focused projects that drive continuous improvement.

What you'll need to succeed

We're looking for someone with:

• Significant experience in HR administration or a People Services function
• Strong understanding of employment policies, legislation, and best practices
• Excellent communication and interpersonal skills across diverse teams
• High-level organisational and planning skills with the ability to manage competing priorities
• Proficiency in Microsoft Office and HR systems (e.g. IRIS or similar)
• Ability to handle sensitive information with discretion and professionalism
• A proactive, problem-solving mindset and collaborative approach
• Experience coordinating recruitment, payroll, and training activities

Desirable: CIPD Level 3 qualification and experience in the charity sector.

What you'll get in return

• Competitive salary with London Weighting
• 34 days annual leave including bank holidays
• Pension scheme and employee benefits
• A supportive and inclusive workplace culture
• Opportunities for professional development
• The chance to contribute to meaningful social impact

What you need to do now
If you're a detail-oriented HR professional with a passion for learning and development, we'd love to hear from you. Click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.

 This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand.

You’ll play a key role in helping us reach more young people and maximise our impact.

As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.

We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.

Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.

If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.

Role purpose:

Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.

Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.

Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.

Key responsibilities:

Planning

Shape and deliver the Primary Sector Development Plan.

Sales & growth delivery

• Drive income and centre growth targets across all relevant programmes.
• Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
• Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.

Marketing and lead generation

• Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
• Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
• Plan and deliver events related to the Primary sector and represent the organisation externally when required.
• Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.

Customer Experience (CX) & retention

• Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
• Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
• Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.

Collaborate across teams and support innovation

• Contribute to team planning meetings, training sessions, and department-wide initiatives.
• Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
• Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development. 

 Skills, experience, and knowledge

 Essential 

• Proven experience leading sales, sector development, or programme growth.
• Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
• Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
• An understanding of education systems in the UK, particularly the primary sector.
• Experience of working on your own initiative, taking a pro-active approach to your work.
• Strong communication and interpersonal skills.
• High level of presentation skills to external stakeholders.
• Experience of data management and analysing insight to inform decision making.
• An ability to network, influence and build relationships with key stakeholders and customers.
• Collaborative mindset with the ability to build strong working relationships across teams
• Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
• An ability to prioritise your workload and focus on importance of tasks.

Desired

• Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
• Experience working directly with or selling into primary schools, MATs, or local authorities.
• Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
• Understanding of education inspectorate frameworks, and how they impact school decision-making.
• An understanding of awarding body function and responsibilities.

Senior Individual Giving Executive 

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're looking for the next step in your fundraising career and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for a Senior Individual Giving Executive to join our team for a fixed term, and manage fundraising campaigns across print, digital, telephone and other channels to raise income to help children and young people in the UK. This role offers a mixture of campaign and project management, problem solving and creative thinking.

As Senior IG Executive you will

• Run fundraising campaigns for warm and cold audiences including cash appeals and campaigns, raffle and lottery asks, regular giving and engagement pieces including newsletters and welcome journeys. 

• Act as a mentor to junior members of the team, sharing your knowledge and experience. 

• Support IG Managers in managing income and expenditure budgets. 

• Work collaboratively across the department and organisation on integrated campaigns, process improvements and new projects. 

We offer remote or hybrid working (dependent on location) for this role and are willing to discuss flexible working arrangements.

You will have experience of working in a team environment, and in delivering campaigns using a project management approach.

If this sounds like you, we would love for you to apply.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.