People care coordinator jobs

We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.

The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered.

The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.

 Click here and you can do a full virtual tour of the building and service here

The Role

We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

• To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals.
• Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
• Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
• Be responsible for data management of referrals, assessments, ensuring all admissions are managed safely and report data in line with processes in place.
• Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained

Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities.

About You

• Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
• Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service.
• Experience of completing robust assessments and risk management plans.
• You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Our mission

Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

Summary /overall purpose

We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.

You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.

This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.

The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.

Main responsibilities

· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.

· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.

· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.

Other duties

· Collaborate with the fundraising team to develop materials for engaging donors.

· Providing administrative support to the research team as needed.

· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.

· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.

· Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Skills and Competencies

Essential Criteria

· 2-3 years of experience in cancer or other health related field.

· BSc in health or other related field 

· Experience in project management and/or coordinating multifaceted programmes or events.

· A high level of independence, accuracy and attention to detail.

· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.

· Excellent organisational, planning, and prioritisation abilities.

· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.

· Excellent communication abilities, people-skills, and the ability to work in a team.

· Comfortable working independently and proactively within a small, high-performing team.

· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software

Desirable Criteria

· Experience of working in a charity and supporting patient centred programmes

· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.

· Previous experience working in the not-for-profit or charity sector

Hours of work and holidays:

This is a full-time role with working hours generally surround 9-5 Monday to Friday.

Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ

Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.

Benefits:

• 25 days annual leave (FTE), plus bank holidays
• Hybrid, flexible working
• Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
• Nest pension scheme
• Group Life Insurance, which includes:
  • Day-to-day wellbeing support
  • Later-life care support
  • Virtual GP access
  • Bereavement counselling
  • Flexible hybrid working

Are you ready for a new challenge?

We are looking for an excellent communicator who is able to motivate and empower others to join our experienced team supporting Unpaid Carers across Lewisham. The service supports people to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities and work with Unpaid Adult Carers, Young Adult Carers and Young Carers, completing assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

This is a full-time role and applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a relevant sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

Be part of something amazing!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

We are recruiting for a People Business Partner to join our team in People and Culture 

Job Title: People Business Partner

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £40,080 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement including London weighting allowance) 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We’re looking for a dynamic People Business Partner to join our People & Culture team. This is a pivotal role in delivering responsive, inclusive and customer focused people services that empower our colleagues and support Refuge’s strategic objectives. 

As a People Business Partner, you’ll work closely with designated teams across Refuge, providing expert HR advice and support on employee relations, recruitment, and organisational change. You’ll lead and develop the HR Coordinator, ensuring high-quality service delivery and compliance with policies and legislation. You will analyse and interpret data and information to inform decision making. Your work will help shape a positive employee experience and contribute to making Refuge a great place to work. 

You’ll be an experienced HR professional with a strong track record in employee relations and recruitment. You’ll bring a proactive, solutions focused approach and be confident in coaching managers and making change. You’ll be passionate about creating inclusive workplaces and have a good understanding of employment law and HR best practice. 

Closing Date: 09:00 am 23 October 2025

Interview Date: 30 and 31 October 2025

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

In this role, you’ll work with the Community Fundraising field and central team to ensure effective delivery of the Community Fundraising strategy and plan by maximising the potential of each supporter as well as exploring how the charity can support them. 

You will ensure that every supporter has a great experience of Parkinson’s UK through developing key relationships and providing operational administrative support, analysis and research as well as assisting in the development and maintenance of robust procedures. 

What you’ll do:

• Provide a welcoming, efficient and professional service to supporters and potential supporters of Parkinson’s UK and motivate them on their fundraising journey.

• Work with the Community Fundraising team and other members of the Parkinson’s UK Fundraising and Engagement Directorate to ensure effective delivery of the community fundraising strategy and plan.

• Support the Community Fundraising team in providing operational and administrative support, analysis and research. 

• Working with the Community Fundraising Officer, assist in the development and maintenance of robust administrative procedures to enable the whole team to function as effectively as possible.

• Participate in the delivery and fulfilment of Community Fundraising activities and events, including attendance and support of event organiser on the day, as required.

What you’ll bring:

• Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care 

• Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports, requiring a high attention to detail. 

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing 

• Ability to deal with customer enquiries in a diplomatic and sensitive manner. With a proven ability to take a solution focused approach to problem solving and high attention to detail. 

• Ability to work flexibly and effectively as part of a team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on the 29 October 2025, in person at our London Offices.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Hours: 1 Role – 30hrs per week 1 Role – 37.5hrs per week

Location: This role is based at our offices in Hanley, but requires regular travel across Staffordshire.

Reporting to: Uniting Staffordshire Against Hate Service Coordinator

Purpose of the job

Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code.

The role of a Hate Crime Victim Care Coordinator is an exciting and diverse one. You will provide holistic and person-centred support to children, young people and adults across Staffordshire who have experienced hate crime or incidents due to their race, religion, disability, sexual orientation or transgender identity. You will help victims of hate come to terms with what has happened to them and provide practical and emotional support to reduce both the immediate and long-term impacts of hate.

You will work closely with other partners including the police, local authorities, housing providers and other support services to ensure that victims receive appropriate support and effective responses. You will also raise awareness of hate crime and the USAH service so that more victims are able to report hate crime and access specialist support.

As a Hate Crime Victim Care Coordinator, you will make a real difference to victims’ lives and will play an important role in tackling hate across Staffordshire.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Near You Coordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

As a Coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating the RNID Near You drop-in services and manage a team of  volunteers to deliver the service across the region of East Riding.

You will: 

1. Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
2. Help recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions.
3. Work with NHS audiology to induct and train our volunteers to high standards.
4. Promote our sessions to ensure maximum engagement from local hearing-aid users.
5. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.  

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 20 October 2025.
Interviews: w/c 27 October 2025.

The purpose of the Quality Checks is to ensure that people who live in these settings are safe, and living healthy, happy and meaningful lives and that the support they receive is appropriate to their needs.

All our Quality Checks involve a Quality Checker (an Expert by Experience) with lived experience of disability or mental ill health working alongside a Quality Checking Coordinator.  On visits, we talk with people living in these settings to gather information regarding their quality of life and the quality of care and support they have.

The Coordinator’s role is to organise the checks and facilitate them on the day, whilst the Expert by Experience asks most of the questions. The Coordinator is responsible for compiling all the information gathered during the Quality Check and producing a report which is shared with the Provider and Commissioners. The Coordinator also has line management responsibility for a small number of the quality checkers on the team.

Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the role

As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.

You'll be responsible for:

• Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
• Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
• Developing a programme to regularly thank donors for their support.
• Ensuring supporters feel valued and appreciated.
• Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
• Working closely with the Head of Development to ensure consistent messaging and supporter journeys.

Location

The role is home-based with regular travel required to visit supporters and to supporter events across the UK.

Please note, it's a requirement of the role that you have a UK driving licence and access to a car.

Working Hours

We're happy to receive applications for those looking for part-time and full time hours. We'd want a minimum of 22.5 hours and up to a maximum of 37.5 hours a week. Candidates invited to interview will be asked about the specifics of what they would want their working pattern to be.

About You

We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care. You will have experience of working with supporters, or in a donor relations role, and be an excellent communicator. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday the 24th of October at Midday. 

ABOUT TRAIN

TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.

Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.

Our vision: every young person should have the opportunities, tools and support they need to create a positive future.

ABOUT THE ROLE

As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time.

Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community.

It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people.

You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement.

SALARY AND BENEFITS

• Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience)
• Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked.
• Annual leave: 25 days plus bank holidays (pro rata)
• Pension: 3% employer contribution
• Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares.
• Professional development: Tailored learning and training opportunities
• Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
• Culture: Supportive, collaborative team with regular catch-ups and shared learning

KEY RESPONSIBILITIES

Fundraising (approx. 80%)

• Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving.
• Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals.
• Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities.
• Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed.
• Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations.

Communications (approx. 20%)

• Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact.
• Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values.
• PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible.
• Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community.

General

• Work closely with the CEO to align fundraising and comms priorities.
• Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact.
• Represent TRAIN at meetings and community events.
• Contribute to the life of a small, collaborative team.

ABOUT YOU

We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes.

Essential qualities

• Strong written communication skills: able to produce clear, persuasive bids, reports and updates.
• Good at building relationships, whether with colleagues, partners or supporters.
• Organised and reliable, able to manage multiple deadlines.
• Comfortable working independently but also a collaborative team member.
• Confident using IT tools (Microsoft Office, online research, basic social media platforms).
• Passionate about TRAIN’s mission and motivated to make a difference for young people.
• Satisfactory Enhanced DBS check (we will arrange this before you start).

Desirable qualities

• Experience of fundraising, bid writing or income generation in any setting.
• Understanding of trusts and foundations, or the ability to learn quickly.
• Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms).
• Familiarity with CRM or pipeline management tools.
• Knowledge of charity fundraising regulation and GDPR.
• Confidence in representing an organisation at events or meetings.

Equal opportunities

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.

Safer recruitment

TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.

Recruitment timeline

• Applications open: Thursday 18 September
• Applications close: Thursday 16 October (midnight)
• Shortlisted candidates notified: Friday 17 October
• Interviews: Thursday 23 October

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Newham.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11320 Stroke Support Coordinator

Location: Home-based, Newham. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)

Hours: Part-time, 18 hours per week

Salary: Circa £14,100 - per annum (FTE circa £27,435 per annum) (inner London weighting £2,031.42 per annum or outer London weighting £1,170 per annum may be applied in accordance with where you live)

Contract: This is a fixed term contract until 31 March 2026. Our services are contracted we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years.’ 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 19 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 24 October 2025. Interviews will be held at Stroke House: 240 City Road, London EC1V 2PR

Please let us know if this will present any challenges when you email your application.

The Role

We are  looking for an enthusiastic and motivated individual to join the Newham Team in London. Reporting to Service Delivery Coach.

Key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have experience in:

• Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Main purpose of post
This role is to develop and co-ordinate Buddies, a vital peer support service which
provides emotional and practical support for people living with or affected by
cancer. They are matched with a trained volunteer who has either had cancer
themselves or have cared for someone with cancer.

Key Responsibilities
Volunteer Recruitment & Management
 Work with the Volunteer Manager to recruit, train, and support a team of
volunteers to deliver one-to-one buddying support
 Provide regular supervision, ongoing training, and reflective practice
opportunities for volunteers
 Monitor volunteer wellbeing, boundaries, and satisfaction
 Maintain up-to-date volunteer records in line with GDPR and
safeguarding policies
Service Coordination
 Act as the main point of contact for referrals into the buddy service
 Match clients with appropriate volunteers, ensuring a safe, supportive
relationship
 Supporting with the process of ending a Buddies relationship and
moving on
 Carry out risk assessments and support planning with individuals
receiving the service
 Monitor the impact of the service through regular feedback, outcomes
tracking, and evaluation including production of case studies and
evaluation reports.
 Ensure high-quality, timely, and accessible support for people affected by
cancer
 Ensuring Buddies is developed to be an integral part of, and
complementary to, the full range of WPCC’s cancer services.
Safeguarding and Compliance
 Ensure the Buddies service complies with organisational safeguarding,
risk assessment, and health & safety policies.
 Support incident reporting and follow-up processes in line with
safeguarding protocol
 Ensure the service is compliant with organisational policies and sector
best practices

Partnerships and Outreach
 Promote the buddying service to health professionals, cancer teams, and
community partners
 Work with health care professionals and other partners to develop clear
referral pathways
 Represent the organisation at relevant forums and networks

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Buddies Co-ordinator will play a vital
part of our Services team and help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.
About you:
You will be passionate about enabling people to be supported on their cancer
journey and highly-organised to deliver a great service.
You will have:
 Strong service co-ordination capabilities with great inter-personal skills
 A deep understanding of the needs of people living with cancer or another
long-term health condition
 Experience of managing volunteers
 A commitment to monitoring and evaluating services and impact
 Drive and commitment to seek to continuously improve, develop and expand
our Buddies service

As Supporter Engagement Coordinator, you will play a vital role in connecting with individuals and churches who faithfully give and pray for God’s transforming mission in tough places.

In this role, you’ll make a real impact by nurturing meaningful relationships, ensuring our supporters feel genuinely valued and cared for, and helping them experience the joy of seeing the difference their generosity makes.

If you are people-focused, confident on the phone, and skilled in administration, this could be the perfect opportunity to use your gifts in a role that combines care, communication, and purpose.

Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.

Hours: Part-time (15 - 22.5 hours/week), permanent.

Location: Home-based with requirement to attend regular team meetings in Oxford.

Salary: £27,000-£30,000 per annum FTE, depending on experience.

To apply, please follow the directions on our website.

• Closing date for applications: Thursday 30 October 2025 5pm.
• After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
• Interviews will take place Friday 14 November, in Oxford.

This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).

Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.

About The Role

We’re looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK’s most recognised charities. You’ll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Customer Care Coordinator, you’ll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You’ll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service.

We’re looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you’ll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression.

By joining us, you’ll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you’re enthusiastic, professional and want to be part of a close-knit, dedicated team, we’d love to hear from you.

Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx.. Hybrid working will involve a minimum of 2 days per week spent at our Central London office.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 19th October 2025
Interview Date(s):  Interview dates expected between 27th October – 7th November (subject to change)

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.