People care coordinator jobs

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.

You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.

Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

Job Title:  Volunteer Coordinator 

Reference Number: V564 

Location: Fife(home based with regular travel across Fife)

Contract Type:  Permanent Contract

Hours: 17.5 hours per week  (0.5 Full Time Equivalent)

Salary: £12, 812 pro rata (£25,625 Full Time Equivalent) 

PVG: PVG Scheme Membership required

Job Family: Job Family 3 

Line Manager:  Delivery Leader for Scotland

Closing Date: Thursday 19th February 2026 at 10am 

Interview Dates: To be confirmed

Anticipated Start Date: April 2026

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

Creating stronger communities through the power of volunteering 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 
   

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 
   

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 
   

• We connect businesses with communities, creating meaningful employee volunteering projects. 
   

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

Role Purpose 
 
Grandmentors is our award-winning, inter-generational mentoring project running in almost 20 locations across the UK.We recruit, train and support Volunteer Mentors (normally people aged 50+) who are matched 1:1 with young people (aged 16-26) facing a range of life challenges and barriers. This includes young people with experience of the care system, or with Adverse Childhood Experiences. 
 
Through our mentoring support, young people are more likely to have improved physical and mental health and wellbeing, achieve better outcomes around Education, Employment or Training, build independent living skills, and generally enhance their life chances. In 2026, we are excited to be launching the Grandmentors project in Fife.
 
We are now looking to recruit a talented, dynamic and professional Volunteer Coordinator to join our team. In this role, you will lead all aspects of the coordination and delivery of Grandmentors Fife.
 
The right candidate would be someone with great experience of supporting and managing volunteers, working with young people facing a range of life challenges, as well as someone who can work flexibly and demonstrate a commitment to our organisational values.

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

  
Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.    

Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   

GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  

To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

Are you able to build excellent relationships? Do you have fundraising or relationship management experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Coordinator
Reports to: Supporter Engagement Manager
Hours of work: Full-time (35hrs per week – part-time working considered)
Salary: £29,762 – £31,888 FTE, depending on skills and experience
Based from: Bristol – office base at County Gates, BS3 2JH
Covering: Bath, North East Somerset & North Somerset

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Coordinator to provide excellent stewardship for our supporters in B&NES and North Somerset. We’re after someone with passion – for our cause, for the people we help and most importantly for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but also collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Our successful candidate will have a background in the charity sector, with great relationship management and communication skills as well as the ability to manage projects.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: 9am 2nd March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £26,500 per annum, pro-rata for part time hours

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video.

Closing date: 6th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description. 

Permanent, Full Time (37.5 hours per week)

Office-based

Make a Real Difference Behind the Scenes

Our client are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Their work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability.

As they continue to grow, they are expanding their Operations Team and are looking for an Operations Coordinator. This is a varied, hands-on role where you’ll play a vital part in keeping the services safe, compliant, and running smoothly.

You’ll work closely with the Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity.

About the Role

As an Operations Coordinator, you’ll support day-to-day operational activity across our services, with a strong focus on:

• Health & Safety
• Compliance and risk
• Facilities and contractor coordination
• Vehicle and fleet administration
• Operational projects and improvements

This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly - while knowing their work genuinely helps protect and support vulnerable people.

Key Responsibilities

Compliance, Health & Safety & Risk

• Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements
• Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing
• Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed
• Support incident reporting and ensure actions and learning are followed through
• Contribute to business continuity planning and emergency response arrangements

Facilities & Operational Projects

• Coordinate refurbishments, repairs, maintenance, and planned works
• Liaise with contractors, checking insurance, qualifications, and compliance documentation
• Monitor quality, progress, and Health & Safety standards on site
• Budget management, spend accountability.

Vehicle & Fleet Compliance

• Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements
• Maintain accurate records and ensure documentation is inspection-ready
• Assist with servicing, repairs, and resolving vehicle issues promptly
• Produce a working rota for the driving team

Administration, Records & Reporting

• Maintain accurate compliance logs, registers, and audit trails
• Produce clear reports for managers and external stakeholders
• Financial budget management

Communication, Training & Support

• Act as a professional and approachable point of contact for staff and contractors
• Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience
• Support Health & Safety training, inductions, and awareness activity

About You

Our client are looking for someone who is organised, proactive, and confident working in a compliance-focused environment.

You’ll need:

• Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams)
• Excellent communication and organisational skills
• Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration
• A high level of attention to detail and confidence in managing records and reports
• Budget management and spend control
• A full UK driving licence with access to a vehicle and business insurance
• Comfort working in environments with people with disabilities in both adults and children

Desirable (but not essential):

• Knowledge of CQC standards
• Experience in health or social care settings
• Familiarity with LOLER, PAT testing, or statutory inspections
• Health & Safety training (IOSH / NEBOSH) or willingness to work towards this

Why Join Our Client?

They offer a genuinely rewarding package, including:

• 28 days’ annual leave (rising with service)
• Cash-back health plan with 24/7 GP access
• Retail discounts at hundreds of major brands
• Cycle to Work scheme
• Stream – access earned wages early
• Life assurance after probation
• Pension with employer contributions
• A regular staff prize draw
• Excellent training, development, and progression opportunities
• A strong wellbeing programme and Employee Assistance Programme
• A supportive, collaborative culture where your voice matters

Additional Information

• Occasional out-of-hours support may be required
• Enhanced DBS check required in line with safeguarding responsibilities
• On occasion, to support fundraising with activities and social media posts
• Our client are committed to equality, diversity, and inclusion and welcome applications from all backgrounds

Job Title: People Development Manager (Job Share)

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £23,036 per annum, pro rata based on an FTE salary of £57,590 per annum. (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Fixed Term (1 year)

Hours: 15 hours per week (Wednesday's and Friday's as part of a job share)

We are now seeking a People Development Manager (Job Share) to join our People & Culture team and help us strengthen learning, development, and organisational capability across Refuge.

As People Development Manager, you will play a key role in delivering effective, compliant, and customer-focused People services that help colleagues perform at their best and support Refuge’s strategic objectives.

Working collaboratively with managers and your job-share partner, you will shape and deliver an organisation-wide training and learning offer that meets diverse needs, supports professional growth, and enhances our inclusive culture.

You will lead on the development of our newly implemented learning system, our evaluation framework and monitoring and developing our apprenticeship scheme. Alongside your job share partner and the Deputy Director of People & Culture, you will help develop our new learning strategy.

You will be part of a supportive People & Culture team committed to positive change and continuous improvement. In this role, you’ll have the opportunity to shape meaningful development initiatives that help colleagues grow and ensure Refuge remains a great place to work.

Closing Date: 09:00 am 12 February 2026

Interview Date: 19 February 2026 

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders an managers

• Build strong working relationships with the leadership team in order to support them directly
• Provide coaching, guidance and support to managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s policy, best practice and employment legislation

Support delivery of Global Canopy's People plan

• Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide reports and maintain KPIs related to our people and present these to senior leaders and trustees

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR
• Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation

Requirements

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission, a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Credibility as both structured and effective as well as emotionally intelligent
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

• Significant experience in all aspects of employee lifecycle management
• CIPD level 5 or equivalent experience 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity with leadership teams and regularly reporting to senior leaders and trustees
• Ability to take a leadership role in change projects
• Experience of working across different departments/functions in a matrixed and international organisation
• Experience of working internationally with employees based outside the UK - and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the link and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

All candidates are asked to complete an anonymous diversity monitoring form when they apply. The closing date for applications is 23 February at 9am GMT. Early application encouraged. We may close applications early if suitable candidates are identified.

First round interviews are planned for w/c 23 February via video call, and final interviews are planned for w/c 2 March in-person at our Oxford office. 

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions. Right-to-work in the UK is required. 

Applicant data will be managed in accordance with the candidate privacy policy available on our website.

Be part of something extraordinary.

We’re looking for a proactive and organised Marketing Coordinator to support our Supporter Development and Marketing team.

Marketing Coordinator
Location: WWT Slimbridge GL2 + Occasional travel to other Wetland Centres (Hybrid work available)
Salary: £27,847 per annum
Work Pattern: This is a full-time role working 37.5 hours per week, Monday to Friday

About The Role

At WWT, the charity for wetlands, we’re on a mission to restore wetlands and unlock their power to benefit nature, people, and the planet. Join our passionate team and play a pivotal role in increasing awareness and engagement and inspire people to connect with nature, protect wetlands, and support our work through unforgettable experiences and impactful campaigns.

The Role:

You’ll help keep marketing projects on track, coordinate workflows, liaise with project leads and freelancers, assist with campaigns, and contribute to compelling content creation. Your work ensures that our marketing initiatives run efficiently, reach the right audiences, and inspire engagement.

Key Responsibilities:

• Manage project workflows and timelines to ensure smooth delivery of marketing initiatives.
• Support the creation and management of marketing briefs.
• Assist in multi-channel campaign planning and execution.
• Coordinate with freelancers and agencies to deliver creative outputs.
• Provide administrative and marketing support across the team.
• Contribute to copywriting, content creation, and campaign asset coordination.
• Support budgeting, invoicing, and expenditure tracking.

About You

Are you a proactive and organised marketing professional who thrives in a fast-paced environment? Do you have a strong eye for detail, excellent communication skills, and the ability to juggle multiple projects while supporting a team to deliver high-quality campaigns?

Requirements:

• Experience supporting a marketing team and coordinating projects.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Word and Excel.
• Familiarity with digital marketing and social media activities.
• Highly organised, creative, and able to manage multiple priorities.

Additional Information:

• This role is based at WWT Slimbridge, but occasional travel to other Wetland Centres may be required. We do support hybrid working with 2 - 3 days a week in the office.
• Full time position working 37.5 hours per week Monday - Friday.
• Commitment to health, safety, and sustainability is essential.
• Passion for wildlife and wetlands is highly valued.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 17th February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with.  Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other.

We are excited to welcome someone new into our vibrant, committed and welcoming team as we deliver deeply rewarding work with vulnerable children and their families.  If you enjoy working with people, numbers, data and systems,and you get a buzz from keeping things running smoothly, this role will give you plenty of variety and purpose.

You’ll play a key part in our finance administration, keep essential policies and procedures up to date, and support the coordination of our staff and volunteers. From bookkeeping and invoice processing to maintaining accurate records, supporting recruitment and safeguarding checks and helping create a safe, well‑organised environment, your work will make a real difference every day.

Whilst some bookkeeping experience is important, you don’t need to be an expert in everything else.  Your confidence with numbers, organisation skills, willingness to learn and positive, “can‑do” attitude will ensure your success in this role. 

If you thrive in a lively and supportive team and want to contribute to something meaningful, we’d love to hear from you.

About the role:

We are excited to be recruiting a 0.4 FTE Success Projects Coordinator to join the Success Projects team.

The role will support the delivery of success projects. This will include supporting with our university transition programme, Join the Dots, alongside supporting bespoke projects delivered in partnership with universities and schools that sit outside the charity’s established programmes. Priorities for the team include delivering and evaluating Join the Dots at a high quality, ensuring good engagement in our programmes, and prioritising projects that address discrete inequalities (for example, working with mature learners and young people who have been in local authority care). 

This role will support the delivery of projects to support these priorities. This includes working with partners to define the scope and objectives of projects, working with colleagues across other teams in the charity to deliver projects and managing the logistics of project delivery.

About you:

The role will best suit someone who:

• Can communicate effectively with staff and stakeholders.
• Has excellent attention to detail and record keeping.
• Has a demonstrable passion for furthering The Brilliant Club’s mission
• Adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Has a good working knowledge of Microsoft Office and ICT systems, including CRM software.
• Has a demonstrable passion for furthering The Brilliant Club’s mission

We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector. 

You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.

You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

Essential qualities

• Proactive, can-do attitude - if in doubt, we’ll figure it out!
• A highly organised, process-driven problem solver.
• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You are self-directed and goal-oriented, and like working independently or managing without direct authority.
• You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
• You are committed to equity, diversity, and inclusion.
• You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.

Essential skills

• Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
• Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
• Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
• Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.

Desirable

• Experience of working and/or volunteering in the UK charity sector.
• Knowledge of charity governance / legislation.
• An interest in the use of data to support decision making in the third sector.
• Experience of working or collaborating with volunteers.

What we offer

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk. 
• 5% employer pension contribution.
• 11 days holiday (27 days pro rata).
• Employee Support plan including medical and dental assistance.
• We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.

Working hours and location 

This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.

This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.

You must have the right to work in the UK.

How to apply

The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:

1. What made you decide to apply for this role?
2. How do you stay organised? Again, this can be an example from your work, study or personal life.
3. Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?

All applications will be anonymised before shortlisting.

A note on use of generative AI

We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.

Equity & Diversity Monitoring

Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.

The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.

We will treat the data you provide in your application in accordance with our Privacy Policy.

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.