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Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.
About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.
This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.
About you
We would love to hear from if you:
The client requests no contact from agencies or media sales.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of children, young people and their families?
Are you experienced in creating inspiring programmes and offering life-changing one-to-one support?
Are you committed to putting children and young people at the heart of decision-making?
About the role
We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in Scotland, in our Glasgow office. This role will also support service delivery across the UK.
As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.
You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, linking young people and families to a community of peer support and working with volunteers to co-deliver self-management activities.
You'll also co-design an exciting programme of online and in-person events, youth voice opportunities and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth.
About you
If your knowledge, skills and experience include the following then we'd love to hear from you:
The client requests no contact from agencies or media sales.
About Camden People First
Camden People First is a user‑led organisation run by and for adults with learning disabilities. We promote independence, equality, and self‑advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives.
This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community.
Role Purpose
To provide high‑quality, person‑centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First’s presence in the community and supports our self‑advocacy groups.
As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives.
You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld.
Key Responsibilities
Advocacy & Empowerment
Community Engagement
Casework & Representation
Safeguarding & Rights Protection
Administration & Reporting
Internal Relationships
Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor.
Essential Skills & Experience
Desirable Skills
Personal Qualities
Closing Date Friday 19th June. Interviews scheduled for week commencing 29th June.
The client requests no contact from agencies or media sales.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.
You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).
You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Interview date: 8th June
Interview date: 15th June
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Executive Director of Finance, Operations & Growth
Keech Hospice
Charity People have partnered with Keech Hospice, a £15million turnover Hospice with sites in Luton and Bedford, in finding their next Executive Director of Finance, Operations and Growth. This is a pivotal moment to join the hospice strengthening their impact and secure their long-term future.
We are seeking an outstanding Executive Director of Finance, Operations & Growth to join our Executive Leadership Team. This is a high-profile, mission-critical role that combines strategic financial leadership with operational excellence and commercial growth. You will play a central role in ensuring the Hospice's future sustainability, driving income diversification, and enabling transformational change that supports the delivery of exceptional care. You will be delivering an ambitious new strategy working closely with an inspiring CEO, collaborative and forward thinking SLT and Board of Trustees. Keech Hospice is in the top 25 of 100 Best Companies to work for.
Salary: circa £90,000 per annum there is a performance related incremental scale offered to all staff.
Contract: Permanent, 37.5 hours
Flexibility: the hospice has a flexible working policy available to all staff including partial home working (initially three days a week and will reduce to two days a week)
Key Duties & Responsibilities
Person Specification
Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.
Role will be closing on 24th June, 2026
First stage interview via MSTeams or in person 2nd July, 2026
Second stage in person 7th or 8th July, 2026 followed by an informal chat to "get to know" on 10th or 13th July, 2026
Charity People is a forward-thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision-making. We proudly match organisations with talent based on skills and values, not background - because diverse teams deliver stronger results.
Head of Operations and People
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers?
Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!
This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Head of Operations and People
Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £40,000 to £45,500 (dependent upon experience) with 33 days
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisations Talent Academy; bespoke training and mentoring
Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews: Online – 16th July 2026
Second Stage Interviews: 23rd July 2026 at a location local to Tilbury
About the Role
During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.
The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.
We’re looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people.
In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.
This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Key responsibilities include:
About You
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.
You will have experience of:
You will have proficient IT skills with an understanding of Office 365 and relevant support systems
If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.
With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people
aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.
This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.
It’s about opportunity.
Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer?
Location: Hybrid, working from Birmingham office 3 days per week
Salary: £90k
Contract: Permanent, full time 37 hours per week
BID Services is looking for its next Chief Executive Officer.
BID Services is a leading national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most.
We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure BID Services continues to grow its impact, reputation, and financial sustainability.
View this page in BSL by copying this link into your browser: https://youtu.be/99HS1GFOnQg?si=VYOnjxvzh8Ee_GEa
What you will do
Who we're looking for
Additional Considerations
This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives.
How to apply
Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step.
If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.
Deadline: 9am on Thursday 25th June
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are seeking an experienced and passionate People & Culture Manager to lead the delivery of a high-quality, people-focused service. This is a key leadership role responsible for shaping an inclusive, values-driven culture while ensuring effective people operations across the organisation.
You will oversee the full employee lifecycle, provide expert advice to managers and senior leaders, and drive initiatives that enhance employee engagement, wellbeing and organisational development. In addition, you will lead a newly established central operations function, bringing together customer services and administration to deliver a seamless and efficient support service across The Union.
About You
We are looking for a proactive and collaborative professional who is passionate about people and culture. You will bring:
Why join us?
For more information and to apply, visit our website via the ‘apply’ button.
Application Closing Date: 11:59pm on Thursday 18th June 2026
Are you a passionate leader who wants to make a real difference in the lives of children and young people?
We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.
At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.
What you’ll be doing:
Leading and managing high-quality delivery across face-to-face services
Supporting and developing a team of delivery staff and volunteers
Ensuring excellent safeguarding, pastoral care, and behaviour support
Overseeing planning, staffing, and day-to-day operations across multiple sites
Monitoring impact, quality, and outcomes to continuously improve delivery
Working closely with schools and partners to support young people effectively
What we’re looking for:
Experience leading programmes or services for children and young people
Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)
Proven experience managing and supporting staff
A hands-on, organised leader who can balance people, operations, and quality
Someone who is passionate about helping young people feel safe, supported, and confident
Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods
To provide support services to young people & their families, improving wellbeing, developing self-esteem, confidence & resilience.
The client requests no contact from agencies or media sales.
Are you an experienced administrator looking to advance your career in the field of HR? Would you like to work for an organisation that makes a positive difference for communities and improves lives across the UK? If yes, it would be a pleasure to work with you as a key member of our People Helpdesk.
As a People Administrator, you will be supporting all our colleagues across the UK with queries covering the whole employee lifecycle. It is a great opportunity to broaden your existing HR skills or use your admin experience in an exciting and challenging new discipline where your development will be encouraged and supported.
The People Helpdesk plays an essential role in providing an efficient and high-quality administration service, building and maintaining positive relationships with internal and external stakeholders. We are looking for someone with compassion, who understands the importance of inclusion, and can be adaptable, innovative and ambitious as we support the organisation to deliver on our missions.
Key Responsibilities:
Provide high quality, comprehensive administrative support across the employee lifecycle, including recruitment, on-boarding, off-boarding, reward, absence management, and any changes to terms and conditions.
Attention to detail is a key fundamental part of this role, with the ability to prioritise and manage high volumes of work, maintain quality and accuracy and work to competing deadlines.
Developing valuable relationships across the organisation and externally to aid a proactive service for our stakeholders.
Updating and managing our HR management systems, ensuring data integrity and compliance with data protection legislation.
Support the wider People Team with minute taking for meetings and employee relations cases ensuring accuracy and confidentiality.
Be proactive, willing to challenge and have the confidence to identify and recommend changes and improvements.
Demonstrate excellent communication skills and be comfortable using your own initiative.
Interview Details:
Interview Date: W/C 22nd June in our Birmingham office
Format: In Person
Location: Hybrid working/Birmingham (expectation to travel into office)
For an informal discussion about the role, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
Desirable Criteria:
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Contract:6-month fixed term contract
Hours: 28 hours per week over 4 days
Salary:£29,500 - £34,000 per annum (pro rata for part time)
Location:Burford, Oxfordshire, hybrid working with a minimum of two days per week in the office
Closing date:12 June 2026
Interview dates:19 & 22 June 2026
Are you passionate about supporting people and creating positive workplace experiences? We’re looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term basis.
This is a varied and rewarding role where you’ll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters, while helping us continue to build an inclusive and collaborative One Blue Cross culture.
More about the role
As a People & Culture Advisor, you’ll support the delivery of a high quality People service across the organisation. Working alongside the P&C Business Partners, you’ll be supporting managers through both informal and formal employee relations cases, including sickness absence, grievance, disciplinary and capability matters, ensuring these are handled fairly, consistently and in line with policy and best practice.
You’ll also play an important role in supporting volunteer managers across Blue Cross, helping to develop volunteering management solutions and providing support with volunteer systems and processes. Alongside this, you’ll contribute to people projects, management workshops, policy development and reporting, helping to continuously improve the support and services we provide to our people.
This is an excellent opportunity for someone looking to further develop their HR career within a collaborative and values driven environment.
About you
You’ll be an approachable and confident HR professional with strong employee relations experience who enjoys building trusted relationships with managers and colleagues. Comfortable managing a varied workload, you’ll be able to balance day-to-day operational activity with longer-term projects and improvement work.
You’ll have strong communication and administration skills, a proactive approach and the ability to handle sensitive information with discretion. You’ll also share our compassionate, courageous and inclusive values and be passionate about creating positive experiences for both employees and volunteers.
Essential Qualifications, Skills, and Experience
Desirable Qualifications, Skills, and Experience
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
We Belong is a migrant youth-led charity fighting for equal and fair treatment of young migrants in the UK. Candidates with lived experience are welcome, as are those with a passion for social justice. You'll be joining an award-winning team dedicated to creating change for young migrants aged 16–25.
The People and Culture Manager is responsible for overseeing and strengthening the organisation's people function, ensuring that staff are well-supported, processes are legally compliant, and that workplace culture reflects We Belong's values of lived experience, empowerment and inclusivity. The role requires both professional HR expertise and an understanding of how trauma, lived experience, and care considerations should inform organisational policies and staff management.
Key Responsibilities
HR Strategy & Compliance develop policies, ensure legal compliance, reports to CEO and Board
Recruitment & Development lead inclusive hiring, onboarding, appraisals and workforce planning
Staff Welfare champion wellbeing through a trauma-informed, lived-experience approach
Employee Relations supports managers on performance, disciplinary and conflict resolution
HR Systems maintain accurate staff records, ensure data protection and streamline reporting
Essential CIPD Level 5+, proven HR management experience (charity or lived-experience-led organisation preferred), strong employment law knowledge, trauma-informed practice understanding, and excellent communication skills.
Desirable Experience in health, social care or community settings; knowledge of safeguarding frameworks; organisational change experience. Ability to handle sensitive and confidential matters with discretion.
Inclusive: Enhanced training and development package
Staff benefits: We Belong supports the holistic development of staff, which includes subsidised wellbeing provision. Employees also have access to a community of changemakers.
Plus 3% auto enrolment pension contribution, in line with government criteria.
An established, values-led organisation is seeking an experienced People Policy & Projects Lead to join their People & Organisational Development function on a short-term contract.
This is an excellent opportunity for a strategic HR professional who thrives on delivering high-impact policy and project work, helping shape a progressive and people-centred employee experience.
The Role
You will play a key role in leading the development, review and implementation of people policies and practices, ensuring alignment with current legislation and best practice. Alongside this, you'll drive forward a range of people-focused projects that enhance organisational effectiveness and the employee journey.
Key Responsibilities
About You
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We’re creating new roles and opportunities at the Octagon as we reshape our team to match our ambitions.
We are looking for a People and Business Support Manager to allow the Octagon to run smoothly with and for everyone who works here. You will be proactive, efficient and care about delivering great service to people and teams in a busy, values-driven, creative environment. You will have responsibility for people/HR processes, management of IT services and support, and data collection and reporting for decision-making.
The Octagon is a thriving and award-winning regional theatre and charity that makes work for local and national audiences and engages our diverse communities in a wide range of creative, life-enhancing opportunities. We are known for being a friendly, welcoming theatre and have a track record of nourishing careers on and off-stage. As a busy arts charity with a social and cultural purpose, our business needs are diverse. You’ll be collaborating with all teams on staff hiring, training and departures – the full ‘hire to retire’ journey. You’ll ensure the right IT and technology support is in place for everyone to work at their best. You’ll be responsible for business information – collecting and reporting on a range of data and evidence to help us make the right decisions.
This is a wide-ranging role that requires previous experience in either business or HR administration. Our ideal candidate will have excellent organisational and office skills and a proactive attitude. You’ll be both a people person – who works well with others, and a process person who is thorough, consistent, and pays attention to detail. You’ll be a capable IT user and organiser who can liaise with support providers and ensure staff have the right equipment, training and access. You’ll be trustworthy with confidential information, and confident in working with data and preparing reports. You’ll be willing to learn and grow as you provide the best people and business support to the organisation. Previous experience in either the arts or charity sectors would be beneficial.
The client requests no contact from agencies or media sales.