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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.
About the role
This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles.
You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation.
- Direct experience working in a Health and Social care environment or similar, ideally within mental health
- Understanding of the needs that people who suffer with their mental health have
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- IT proficiency, with the ability to navigate and learn new case management systems and other types of software
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Budget Management Experience and/or willingness to learn financial management
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Deputy Manager | West London | Ealing | Wembley | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people choose The Hospice of St Francis in their will is absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
Did you know our legacy giving film is award winning?
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for an ambitious new Legacy Giving Lead – someone who brings a passion for hospice care and wants to play a part in growing Legacy Giving at the Hospice. On average, we receive £1 million a year in legacy income but we are keen to grow and sustain this in the future.
This is a critical role that will work with colleagues across the Hospice to raise awareness of legacies and you will contribute your expertise to provide top-tier stewardship to our wonderful legators.
The opportunity...
This is a critical role that will develop and grow a high-performing Legacy Giving programme at The Hospice of St Francis.
You will personally identify, cultivate and steward legacy pledgers through an inspiring engagement programme that both raises awareness of legacies, encourages new pledgers and shows the impact they have on the Hospice’s services.
With a solid understanding of the administration of wills, you will liaise with executors and professional advisors and advise colleagues and the Board on best practice legacy administration.
This is an exciting opportunity for a Legacy Giving specialist to curate a new legacy programme, building on previous work, to grow income for the future.
The must haves:
- Fundraising Success: At least five years’ experience of delivering a Legacy Giving programme with success in driving acquisition and relationship management
- Technical expertise: Practical understanding of the practical implications of legal and financial aspects of wills
- Driving awareness and engagement: Experience of developing and executing legacy awareness initiatives internally and externally
- Systems and processes: using client relationship management systems, tracking KPIs and managing projects
- Proven expertise in relationship building internally and externally
The it would be great to haves:
- Experience working with professional advisors such as lawyers, accountants and wealth managers
- Knowledge of regular/mid-value or in-mem giving
- Experience of DonorFy
- Experience of fundraising in a Hospice setting
- Certificate in Charity Legacy Administration or Certificate in Legacy Fundraising
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please contact the People Team or visit our website: Legacy Giving Lead | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
WorkWell Coach
Hours: 4 days 9.00am-5.00pm, 1 day 11.00am – 7.00pm
Contract: Fixed Term Contract to 31st March 2026
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with hybrid working option and some travel across South and East Cambridgeshire.
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Role and the Project
WorkWell is an exciting project that supports people across Cambridge City, East Cambs and South Cambs in either getting back to work or to enable them to thrive at work.
A WorkWell Coach is responsible for providing personalised support and guidance to individuals with disabilities or health barriers, helping them to enter, return to, or stay in employment.
The role involves assessing individual needs through a ‘What Matters to You’ conversation, developing personalised Back to Work or Thrive at Work action plans, providing supporting as they move toward their goals.
Liaising with employers and stakeholders to facilitate successful employment outcomes. Work Well Coaches may attend multi agency meetings with or on behalf of individuals.
Closing date: We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunities employer and welcome applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit an experienced Youth Worker, providing high quality youth club activities for a variety of young people across East Surrey.
As our client’s new Youth Worker, you will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health and safety requirements are met. You will actively engage with young people in informal learning opportunities that promote their physical, mental, social and emotional development and will also deliver detached youthwork, bringing services to young people out and about in the community via the organisation’s mobile ‘Y Bus’.
This role requires demonstrable experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent and must be a driver due to the delivery of detached work via our client’s mobile Y Bus. Overall, you will be a dynamic, person-orientated youth work professional, passionate about delivering high quality services for a range of young people.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note, this role will be based in Horley but will require regular travel across East Surrey, depending on service user need. The role will also require evening work during term time, so an element of flexibility is required.
Permanent, Full Time
Circa £32,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.
As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.
The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.
To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 22nd August 2025, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Faithworks is seeking an inspiring leader to oversee Poole Lifecentre - a vibrant hub centred on a busy foodbank and a range of essential services for individuals and families in crisis. Alongside food staples, fresh fruit/veg and cooking packs, the Lifecentre provides help with housing, debt, isolation, lone parenting and more. Working in-house and with partners, it delivers both urgent practical help and longer-term “walk-alongside” support that enables people to rebuild stability and hope.
About the role
You will lead the centre’s staff, volunteers, and partner network, ensuring the delivery of practical help, relational support, and spiritual encouragement in a safe, welcoming environment. You’ll champion our values - Welcoming, Alongside, Trusted, Practical, and Empowering - while building strong partnerships with local churches, agencies, and supporters.
What you’ll be doing:
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Overseeing day-to-day operations across the main site and satellites.
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Recruiting, equipping, and encouraging a thriving volunteer team.
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Building partnerships with churches, statutory agencies, and community groups.
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Developing services that respond to local needs - e.g. debt advice, community meals, lone-parent support.
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Promoting the Lifecentre so it’s seen as a trusted place to receive and give support.
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Ensuring the highest standards in safeguarding, health & safety, and professionalism.
We’re looking for someone who:
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Is a practising Christian, ready to share the hope of Christ with gentleness and respect (occupational requirement under Equality Act 2010).
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Has proven leadership experience in community or charity settings.
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Relates easily to people in crisis and can inspire and unite teams from diverse backgrounds.
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Is highly organised, emotionally intelligent, and able to juggle priorities with grace.
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Can work flexibly, occasionally including evenings or weekends.
Why join us?
This is a chance to shape a well-respected, growing service that’s transforming lives in Poole. You’ll be part of a supportive, faith-driven charity committed to generosity, integrity, and grace - both in how we serve our guests and how we work together.
We believe no one should be alone on their journey when life is hard, so we work alongside people in crisis, practically building hope & resilience





The client requests no contact from agencies or media sales.
*Employees who have successfully completed the probationary period can choose to participate in a four-day working week.
The Careers Officer is responsible for supporting the RSB's professional development programme through administration, evaluation and development. The successful candidate will help to ensure that the objectives in the RSB business plan are met, with an emphasis on developing and delivering events, resources and other careers support to meet the needs of our members and the wider scientific community. In addition, there will be a requirement to provide administrative support to the professional registers and the accreditation programme to ensure growth and high quality standards in both these important areas.
The Careers Officer will join a small dedicated team, overseen by the Director responsible for Accreditation and Professional Affairs. This role could require UK travel, some international travel, and nights away from home.
To Apply
For more information and to apply, please click on the Apply button. Applicants must have the right to work in the UK.
You are welcome to contact us if you would like to informally discuss the post, please email us.
Interviews will take place 10 or 11 September 2025 in Central London (by invite only).
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
Should you need any reasonable adjustments to this recruitment process, either at application or interview stage, please contact us.
Salary: £29,000 – £32,900
Contract: Permanent, full-time (Flexible and part-time considered)
Closing date: Sunday 10th August
Location: Hybrid – one day a week at the London Bridge office
Benefits: 28 days annual leave bank holidays (after one year service you have the option to buy/sell an additional week leave) Generous pension contributions, giving 2% on top of employee contribution
We are delighted to be working with Prostate Cancer UK as they search for a passionate and proactive Community Fundraising Executive to join their wonderful team.
As Community Fundraising Executive, you will play a key role within the charity’s sector-leading Events and Community Fundraising team, leading on the delivery of their DIY walking and cycling programmes and supporting individuals and groups who are fundraising in their own inspiring ways. You’ll also work alongside the Community Fundraising Manager to implement innovative campaigns, grow fundraising income, and build lasting relationships with mid- and high-value supporters.
This is an exciting opportunity for someone who thrives in a creative and fast-paced environment, has a passion for community fundraising, and wants to be part of a supportive and ambitious team.
To be successful in the role of Community Fundraising Executive, you will need:
- Experience working in a fundraising role within the charity sector, with a focus on supporter engagement.
- Proven ability to plan and manage projects, meet KPIs, and evaluate performance.
- Creativity, collaboration, and drive to test new ideas, improve supporter journeys, and contribute to a thriving fundraising programme.
If you would like to have an informal discussion, please call and ask to speak to Jake.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
If enough applications are received, the charity reserve the right to end the application period sooner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bring stories to life. Change lives.
Are you a creative content whizz with a heart for purpose-driven work? Join Mercy Ships UK and use your marketing skills to help deliver free, life-changing surgeries to people who need them most.
At Mercy Ships, we believe in more than just marketing, we believe in storytelling that heals. As our new Marketing Executive, you'll play a central role in building engaging digital content that inspires action, grows our community of supporters, and helps transform lives across sub-Saharan Africa.
From managing our social channels and crafting compelling email campaigns, to writing impactful stories and shaping our website’s user journey, this is your chance to grow in a role that blends creativity and mission.
We’re looking for someone with digital flair, an eye for detail, and a heart for people. You’ll be joining a supportive, hybrid-working team that’s passionate about bringing hope to those who’ve been forgotten.
If you want to grow your marketing career with meaning and be part of something that truly matters; this is the role for you.
Apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.
We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.
You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery.
The role also involves preparing short, simple, written guidance on changes to Home Office policies.
Ability to speak another European language is essential. Due to current demand, Italian is preferred.
Please submit a CV and a covering letter that explains how you meet the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 120, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members.
We are seeking a Project Coordinator (Prevention and Intervention) to work alongside the wider Advice & Wellbeing team, and be responsible for engaging inactive students in the Active Bystander programme; helping us to achieve our goal of supporting and developing a vibrant and inclusive community of students. This role forms a key part of our Advice & Wellbeing team. The team aims to promote the interests and welfare of students at UCL during their studies, and through our sector-leading Active Bystander Programme we deliver an outstanding proactive intervention initiative that is peer-led and student driven, and promotes a vibrant and inclusive student community.
The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based.
Job description
Have you got previous experience of coordinating projects and/or programmes? Have you got previous experience of delivering training? If the answer is yes, then we want to hear from you.
Our ideal candidate will be responsible for coordinating the programme, as well as inducting and training our student workshop leaders. The right candidate will conduct regular stakeholder engagement exercises to garner feedback, ensure quality of training and inform the future development of the programme. The successful role holder will also work effectively with Union, UCL and external teams, including departmental and faculty staff, Student Support and Wellbeing, Accommodation, Casework & Regulations Team, Crime Prevention & Personal Safety Team, to promote the programme, seek information/assistance, and make appropriate referrals and signposting where necessary.
How To Apply
Please apply directly on our website.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Interviews will take place on 3rd, 4th or 5th September 2025.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Starting Salary - £31,613 (including London Weighting)
Location: Office Based - London
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Accountability
The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide Reception training to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission.
- Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally.
- Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure.
- Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers.
- Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions.
- Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve
Making change happen
- Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency.
- Achieving results - Look for better processes and ways of working to achieve results.
- Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.
- Taking the lead - Take a lead in identifying solutions and making change happen
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with a CRM software/ database
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Lead the marketing and brand strategy for the Voice of North East schools developing and delivering strategies to serve our stakeholder groups.
Marketing and Brand Manager
Salary: Senior Manager Band 5 – £40,775–£52,196, depending on experience
Location: Central Newcastle (with flexibility to work from home on Fridays)
Hours: Full-time, 36 hours per week
Holidays: 30 days plus Bank Holidays
Travel: Some regional and national travel, as required
Closing Date: 5pm Wednesday 27 August 2025
Interview Date: Tuesday 16 September 2025
Make a Difference with Schools North East
Schools North East is a dynamic, purpose-driven charity that champions the schools sector across the North East. Representing a collaborative community of over 1,150 member schools, we are recognised nationally as the Voice advocating for North East schools, the Glue fostering collaboration, and the Bridge connecting them with the wider world. Now approaching our 20th year, we are entering an exciting new phase of development, strengthening our influence, expanding our reach, and enhancing the value we deliver to our members.
As Marketing and Brand Manager, you will be a senior leader responsible for setting and delivering our strategic marketing and communications agenda. You will ensure alignment across all marketing activities, communications, policy, events, and external relations, integrating workstreams to achieve organisational goals and reinforce SNE’s position as the authoritative voice of North East schools. This is a pivotal, high-profile role requiring a dynamic, commercially aware, and highly experienced strategic thinker with a strong background in PR and marketing.
We are looking for a values-led leader who can anticipate long-term trends and align strategies with the organisation’s vision, taking account of the political, economic, and educational landscape. You will make bold yet considered decisions, taking calculated risks where appropriate, and responding promptly and effectively to critical events. You will lead by example, actively promoting SNE’s values and vision both internally and externally, and influencing our strategy, direction, and culture to increase organisational effectiveness.
You will bring a collaborative, resilient, and adaptable approach, fostering a culture of learning and development that helps the team grow and succeed, while sharing your own expertise to support others. With exceptional communication skills, you will engage stakeholders with purpose and conviction and ensure that service delivery is efficient, impactful, and aligned with stakeholder needs. This is an opportunity to join a respected and ambitious organisation at a key point in its journey—and to play a personal role in shaping its next chapter of success.
Key Responsibilities
Organisational Leadership
- Contribute to the strategic leadership of Schools North East as a senior manager, ensuring marketing work supports the organisation’s long-term mission and values.
Strategic Marketing Leadership
- Develop and deliver a forward-thinking marketing strategy that elevates Schools North East’s brand regionally and nationally, aligning with organisational goals and values.
- Act as the senior lead on all marketing and brand initiatives, embedding marketing thinking across the organisation.
Brand Development & Management
- Strengthen Schools North East as the authoritative voice of education in the region and a credible influencer on the national stage.
- Manage and refresh as necessary the brand identity to ensure consistency across all channels, content, campaigns, and events.
Content & Campaign Strategy
- Create and oversee a compelling multi-channel content strategy that delivers high-value engagement across all audiences – from school leaders and policymakers to media and potential funders.
- Lead integrated marketing campaigns that amplify the impact of events, policy work, and membership services.
Audience Engagement & Insight
- Develop segmented engagement strategies to better serve diverse stakeholder groups, ensuring messages land with clarity and purpose.
- Use audience insight, member feedback, and data analytics to shape messaging, improve outcomes, and report on ROI.
Media & Public Relations
- Act as brand guardian and media lead by proactively shaping public narratives, overseeing media inquiries, and managing external comms.
- Build/manage strategic relationships with regional and national media to drive influence and awareness.
Digital & Social Media Strategy
- Transform Schools North East’s digital presence, particularly on LinkedIn and other platforms, to increase visibility, engagement, and thought leadership.
- Introduce a more dynamic and audience-friendly approach to communications and e-newsletters, reducing information overload and improving open and engagement rates.
Revenue Generation & Innovation
- Identify new, and retain existing, income-generating opportunities through memberships, partnerships, sponsorships, or creative campaigns that align with SNE’s mission.
- Support diversification of income streams while maintaining the organisation’s charitable ethos.
Systems & Tools
- Oversee the development and optimisation of CRM, website, and digital tools to streamline marketing operations and track impact.
- Ensure data compliance and user experience best practices are upheld.
Team Leadership & Collaboration
- Lead and mentor direct reports setting clear KPIs and fostering a creative, ambitious, and collaborative team culture across the organisation.
- Work closely with Directors, Business, Events and Policy teams to ensure marketing activity supports and enhances core functions.
The client requests no contact from agencies or media sales.
At Stewardship, we are passionate about equipping the Church and Christian charities with the financial tools and guidance they need to thrive.
We are now looking for a dedicated Accounts Examiner to join our growing team. This is more than just a technical role — it’s an opportunity to make a meaningful impact by supporting Christian organisations in their mission through expert financial insight and care.
This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission and to continue to build our capability as a dynamic Accounts Examination Team serving a range of clients including churches and other Christian charities.
The role will involve the preparation and / or the examination of accounts which will be prepared in one of two formats – receipts and payments or accruals. The role holder will be able to work on their own initiative but also be an effective team player.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.