Policy communications manager jobs in south bank, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Senior Peer Support Worker
Responsible for: None
Hours: 24 hours per week. These hours to be agreed with post holder set against the backdrop of the needs of the service and in consultation with Ward Managers.
Contract:Permanent
Location:Westways Rehab Unit at the Bethlem Royal Hospital.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, In-Reach Peer Support, Social Networking, Therapeutic Service and an Information Service.
Purpose of the role:
We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.
The Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.
Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.
This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants.
Please apply only if you meet this requirement.
You will join the wider Peer Support In-Reach Service alongside 7 other peers who will work in various Rehab wards across South London but primarily work in a well-supported In-Patient Unit with the MDT at Westways Rehab Unit, Alexandra House, First Floor, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX.
The ward is for people, aged 18-65, who have severe mental illness. We provide 24-hour rehabilitation, treatment and care for people who live in the London Borough of Croydon.
Our service is for people who would benefit from six months to two years rehabilitation. We help people to maintain their health and move towards greater independence in the community.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please complete the application form with a cover letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
Closing date for applications is Friday 6th June 2025
Please send your cv with a cover letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.
With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK.
Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.
As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.
The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.
Job Description: :
● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit.
● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.
● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.
● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.
● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.
● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.
● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion.
● Lead negotiation strategies with key stakeholders.
● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.
● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.
● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.
● Read reports, council documents, and press articles
● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.
● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.
● Maintain clear and concise records relating to the role.
● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.
● Support fundraising efforts by contributing to funding applications and funder reports as required.
● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.
● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.
Person Specification:
Releavnt expereince:
● GCSE English and Maths, or equivalent
● Further education: A- levels/ BTEC level 3 or equivalent
● A successful track record of working or volunteering for organisations that have charitable aims or complete community work
● A successful track record of using community organising or trade union organising methods to win (paid or unpaid)
Skills:
● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.
● Understanding of Community Organising as a method for bringing about change
● Ability to conduct honest and constructive working relationships, operating with integrity
● Workable knowledge of the Political Landscape
● Ability to inspire and motivate people to participate and act
● Strong work ethic with the ability to work effectively autonomously
● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London
● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way
Personal Attributes:
● Proactive and self-motivated with efficient workload management.
● Team player, willing to collaborate and contribute to the community vision.
● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.
● Passion for social justice and the values of PEACH
● An empathetic nature with the ability to understand complex and deeply rooted issues.
● A willingness to work flexibly during busy periods.
● Ability to work evenings/weekends.
Data Analyst
Ref: 115105
£38,482 - £41,130 per annum, including London Weighting Allowance
About Us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
About the role
The Data Analyst works within the Data Team, using and transforming data from multiple sources to produce high quality, digestible reports, dashboards, and bespoke pieces of analysis for our fundraising and alumni colleagues. You will also lead on any benchmarking projects, both the submission of data and the interpretation and presentation of their findings. Being a clear communicator of often complex information, you will deliver insight into the performance of our various fundraising and engagement programmes, giving colleagues the information they need to continually innovate and improve.
In addition, you will have a raft of technical skills and approaches that will enable you to efficiently transform source data from multiple data sources ready for import into our Dynamics CRM system.
You will be keen to learn and develop, embracing new technologies and ways of working, and will work with the Data Team and others across the department to improve the quality of the underlying data we all rely on. You will also work closely with others in the team, IT colleagues and other users across the organisation to shape future CRM features.
You will be required to liaise and work collaboratively with other teams on new fundraising projects and initiatives, thereby ensuring a joined-up approach, that future reporting requirements can be met, with learning shared and insight retained. You will often need to manage multiple requests and prioritise your workload, albeit we have adopted an Agile approach to development.
This is a full time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Knowledge of data insight, analysis and reporting techniques
- Significant experience of working with a fundraising or marketing CRM in a technical, database management or report writing capacity
- Strong SQL skills
- Experience of building reports and dashboards using Power BI or other data visualization tools
- Ability to create data transformations using tools such as Power Query, Power Automate and/or VBA macros
- Experience of manipulating large or complex datasets
- Ability to communicate often complex and technical information in a clear and digestible way to a wide range of stakeholders, both internal and external
- Experience of managing conflicting deadlines and multiple priorities
Desirable criteria
- Knowledge of data modelling/ analysis techniques
- Experience of using Microsoft Dynamics and its associated applications such as Customer Insights
- Experience of building dashboards within Microsoft Dynamics
- Knowledge of other programming languages, such as DAX and M
- Restless enthusiasm for learning new technologies and improving processes
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.
We offer the opportunity of an “Ask Us Anything” Teams call on Weds 28th May 3:00pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.
This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.
Closing date: 1st June 2025
First stage interviews are due to be held on 9th-12th June.
Core Values interviews are dure to be held on 18th-20th June.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
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The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
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Answer a range of queries and offer reassurance to all callers.
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Refer clients to Adult Social Care for an assessment where appropriate.
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Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
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Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for a proactive and detail-oriented individual to support our team with a range of administrative and project-based tasks. The Membership and Learning team is dedicated to developing, co-creating, and delivering engaging, inclusive learning experiences that foster creativity, curiosity and critical thinking in philanthropy and grant making. In this dynamic role, you'll be involved in organising conferences and meetings, hosting webinars, managing key projects, and building strong relationships across the network. Your work will be a blend of project coordination, event management, and administration, ensuring our learning initiatives run smoothly and effectively.
Our members vary from very small teams with two or three staff to well established very well- resourced foundations. The Membership and Learning team are the contact point for all community foundations. You will be supporting the team to: answer members’ enquiries, champion best practice and raise standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members.
The ability to listen, problem solve and engage others is critical. You'll bring strong organisational skills, a keen eye for detail, and the ability to manage a diverse and dynamic workload, supporting a range of projects across both the membership network and the UKCF team.
See the full job description for more detail.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Join Amala, an ambitious international non-profit, as our newly created Head of Fundraising, and play a pivotal role in achieving our bold 2024-2027 strategy to triple our impact.
Are you a strategic, driven, and passionate senior fundraiser ready to lead the charge in securing the vital resources needed to provide transformative education opportunities for refugee and displaced youth globally?
This is an exciting opportunity to develop and execute high-impact fundraising strategies and contribute directly to our mission of reaching at least 5,800 students annually by 2027.
About Amala:
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a founder-led, non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first, internationally accredited, upper secondary level programme for out of school refugees and crisis affected youth, and currently reach approximately 1400 students a year. As demand for our education programmes continues to grow, and in line with our 2024-2027 strategic plan, we aim to triple the number of young people we serve, reaching at least 5,800 students per year by 2027. Our bold vision is that millions of refugee youth have access to transformative education by 2040.
Our team is fully remote, with our Global Team based in the UK, Canada, Singapore and Greece. We also have two learning centres, one in Amman, Jordan and one in Kakuma Refugee Camp, Kenya and work with a growing list of partners across Kenya, Uganda and Malaysia.
The Opportunity:
This is where this new role comes in: The Head of Fundraising will play a crucial role in supporting the stewardship of the current donors while also securing the vital resources needed to realise our bold ambition and help us transform the lives of millions of young refugees and conflict affected youth across the globe.
You will be part of leading a growing and changing organisation, and will work closely with Amala’s two Co-founders and the Fundraising Manager to develop and implement a multi-year fundraising strategy, cultivate and deepen key donor relationships and boost our income growth from our current £800k towards our £3 million target by 2027, driving the financial sustainability necessary for Amala’s continued growth and impact.
Key Responsibilities include:
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Lead the development and execution of a multi-year fundraising strategy
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Lead all fundraising, communications and stakeholder engagement
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Lead donor engagement and management
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Team management and leadership
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Reporting, evaluation and budgets
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Foster a fundraising culture across the organisation
Who we are looking for:
A strategic, entrepreneurial and ambitious senior fundraiser with a proven track record of securing significant UK and international funding (£1m+ annual income generation), developing high-impact strategies, and building strong donor relationships. You will be an inspiring leader with exceptional people management skills, with experience in leading growing organisations, and who enjoys the strategic side of the role as well as having a hands on approach.
The role would be best suited to someone who is committed to making a difference to the lives of young refugees, with a strong grounding in international charity sector fundraising. and international funding.
Essential experience:
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Proven experience in a senior fundraising management role within the non-profit sector, ideally within international development.
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A proven track record of success in fundraising, particularly in developing and executing complex fundraising strategies for a growing non-profit organisation.
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Experience developing and implementing multi-year income generation plans.
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A strong history of securing six-figure, multi-year grants and contracts in the UK and internationally, with an annual income generation of £1m+.
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Senior-level experience managing relationships with multiple, diverse funders and donors.
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Experience writing successful partnership bids, grant proposals, cases for support, and theories of change.
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Experience in leading change in a growing organisation.
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At least three years of experience leading and managing a team, with a track record of developing and supporting staff.
What we offer:
This full time, fully remote position offers a salary of £50,000-55,000 if you are a UK resident. If you reside in a different location, the salary will be adjusted accordingly. You will work closely with a driven, collaborative, entrepreneurial and supportive team from around the world, and you are required to be in a time zone GMT +/- 3 hours.
Apart from the salary, a unique culture and a great team, we also offer benefits including flexible time off, paid parental leave and flexible work arrangements. To support your remote work set up, Amala offers a stipend for a co-working space and similar.
How to apply:
For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description on our website.
Closing date: Friday 30 May 2025, 12:00 BST
The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Human Resources Officer in the Office of the Directorate, you will play a crucial role in managing and executing the human resources functions within the Foundation. This position is integral to the Foundation’s governance, strategic direction, and operational effectiveness, with a significant focus on the HR aspects of finance, operations, and personnel management.
Applicants must have relevant experience. This position is only open to applicants with an existing right to work in the United Kingdom.
The role
The Human Resources Officer, under the guidance of the Senior Office Manager (People and Finance), plays a crucial role in managing and executing the human resources functions within the Foundation.
Your main responsibilities will include:
- Managing the administrative aspects of recruitment and selection
- Overseeing staff induction processes
- Overseeing HR administration along the entire staff life cycle
- Maintaining and reviewing HR procedures and employment policies
- Acting as the point of contact for HR-related advice
- Managing monthly payroll processes
- Participating in Foundation-wide initiatives
The individual
We seek an individual with demonstrated experience in human resources within a dynamic professional setting. They should have a solid understanding of UK employment law and practices, supplemented, if possible, with CIPD qualifications. Strong communication skills, both written and verbal, are essential, along with the ability to build relationships across the organisation and a commitment to fostering a welcoming, inclusive work environment.
The ideal candidate will exhibit a strong work ethic, reliability, independence, and the flexibility to adapt to new challenges and learn new skills.
What we offer
Salary expectation: £31,238 – £34,686
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online through the link below.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
Please note that the Foundation is unable to offer visa sponsorship for this role. All applicants must have the existing and ongoing right to work in the UK. You must possess and declare the right to work in the UK at the time of application submission for your application to be considered.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic Assisted Information Officer to join us in delivering our comprehensive front line HIV and sexual health helpline service. You will need to have excellent communication and support skills, be able to deal with sensitive and challenging issues and be quick to learn new information. Ideally you will have experience of providing information and support through a variety of channels including the telephone, email and live chat and have a good knowledge of HIV and sexual health issues.
Working alongside other Assisted Information Officers, volunteers and Generalist Advisors you will be providing information, advice, emotional support, referral and signposting. You will also be actively involved in supporting and mentoring volunteers, service referrals and updating key information resources.
Full training and support will be provided. All applicants need to be able to adapt quickly to rapidly changing priorities and be flexible enough to cover the service opening hours on a rota basis (10am-6pm Monday to Friday and some weekends on request).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in our mission to power the potential of young people
Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued. Since 1994, we have supported more than 1,000 local partners to reach more than 11 million children, and we’re working with new organizations all the time. With unique missions and culturally relevant approaches, GFC partners fiercely pursue our shared vision: securing a safe, vibrant, and equitable future for all children and young people.
You will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help our local partners deepen their impact and advocate for children’s rights. We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to constantly improve, and we strive to be youth centered.
Role Overview
This is an exciting opportunity to be part of a team that values creativity and impact and where your work directly contributes to powering the potential of children and young people.
This role contributes to the delivery of the key objectives of the Marketing and Communications team:
- To increase awareness of Global Fund for Children’s work (the number of people who ‘see’ and ‘think’ about our work).
- To increase the number of opted-in email subscribers.
- To convert supporters from people who ‘do’ (follow us on social media, sign up to the mailing list) to people who ‘care’ (fundraise, donate, take an action, share and create user-generated content).
You will be responsible for creating high quality, engaging and original content for various channels, including reels, carousels and posts for Instagram, Facebook and LinkedIn. You will be keen to develop and establish new communities on other channels as the social media landscape changes. Translating the work of our grassroots partners and GFC staff into powerful social media narratives, you will produce content that is aligned with our mission and ensure that we are maximising the potential of our digital channels to grow our supporter base and build a growing global movement.
You will collaborate with graphic designers, videographers, various digital agencies and colleagues around the world on a daily basis in undertaking your role coordinating campaigns and our daily social media schedule.
You should have a passion for staying up to date with industry trends and innovations, a track record of creating content aligned with cultural moments and a knowledge of how popular culture can drive social change. You will be skilled in producing viral content and driving actions and donations through social media.
To that end, you will also play a role in building relationships with our growing network of Global Ambassadors who use their networks and influence to raise the profile of our work and inspire their communities to take action. You will also provide support in managing relationships with our Global Ambassadors and other key influencers to maximise content opportunities and community building.
You will be focused on results and data. You will understand our key audiences and community building objectives and play a key role in growing the brand and profile of GFC and GFC leaders. You will be focused on analysing the performance and results of your work in order to inform future priorities. You will work with the team to generate and report back against our monthly KPIs.
If you are bursting with new ideas, care about supporting grassroots partners all over the world to power the potential of children and young people and have a passion for using popular culture and trends to drive social changes, we’d love to hear from you!
You don’t need to have experience working in social media in the charity sector, but you do need to have demonstrable skills in creating engaging content, growing followers, working collaboratively and converting engagement to donations and actions.
Position Responsibilities
Social Media Management and Digital Content Creation
- Support the execution of an integrated strategy for our social media channels including leading on content planning and creation, posting and analysis.
- Staying on top of trends and learning from analytics to create compelling and engaging content that meets agreed KPIs.
- Develop and produce high-quality multimedia content for various platforms, including social media, websites and email campaigns.
- Edit raw footage into finished videos using industry-standard software, ensuring alignment with brand guidelines.
- Support on digital ads delivery.
- Support in managing relationships with digital agencies.
- Support other teams across GFC to use social media as a method to engage and communicate with key audiences and stakeholders.
- Work with colleagues on managing third party specialists (freelancer or agency) to maximise our website maintenance and development, digital projects, paid advertising to ensure good return on investment and that objectives are met on time and on budget.
Email Marketing
- Act as social media content lead for major campaigns and fundraising activities
- Recommend and execute social media strategies to achieve fundraising and campaign objectives and KPIs.
- Support the delivery of the Marketing and Communications team email marketing programme to meet agreed open and click-through rate KPIs.
- Support the team to build, design and send acquisition and retention emails using the email distribution system (Pardot).
- Support the review and analysis of email marketing results, report and evaluate overall and specific campaign success.
Global Ambassador and Influencer outreach and support
- Lead on delivering the Global Ambassador engagement strategy and influencer engagement activities.
- Support the cultivation of existing and new influencers and Global Ambassadors. Work across teams to coordinate asks/outreach and ensure relationship managers are briefed and supported to deliver cultivation plans.
- Work with colleagues across the organisation to identify new potential celebrity supporters and influencers, develop one-pagers and coordinate sign-off process and develop recruitment plans to bring them on board.
Project management
- Lead and co-lead specific digital campaigns and projects throughout the year.
- Manage and catalogue digital assets (photos, case studies and videos) and upload them to digital asset management system.
- Along with your colleagues, make sure that ‘Safer Communication’ and safeguarding are at the heart of all our asset collection and creation. Undertake your work in line with the safeguarding policy and best practice for marketing and communications work.
- Undertake any other duties appropriate to the post as required by your line manager.
About You
Essential experience and skills
- A strong knowledge of social media trends and passion for creating engaging content.
- Significant proven experience of managing social media channels to achieve goals and objectives.
- Strong understanding of storytelling, pacing, and visual aesthetics.
- Passion for digital communications and social media platforms, up to date on the newest trends and excited about finding new creative ways of communicating.
- Proficiency in video editing software such as Adobe, Premiere Pro and Final Cut Pro.
- Proficiency with graphic design tools like Adobe Photoshop and Illustrator.
- Proficiency in using Canva
- Using an email marketing system (GFC currently uses Pardot)
- Working with a website content management system (creating webpages)
- Experience of using analytics insights (social media or Google Analytics for the website) to create reports. An ability to use these reports to make informed decisions when planning content based on what has performed well in the past.
- Working on multiple projects and juggling deadlines effectively.
- Calm under pressure.
- Creative and entrepreneurial, identifies and maximises opportunities
- Excellent communicator, written and oral
- Accountable team player, who can work across a multi-disciplinary team
- Analytical mind, constantly seeking to improve results and achieve goals
- Flexible and willing to learn
- Motivated to build and nurture positive professional relationships
Desirable experience and skills
- Knowledge of SEO best practices and how they apply to video content.
- Understanding of social media algorithms and best practices for content distribution.
- Experience of project management
- Some knowledge of/experience of setting up digital ads
- Experience of working in a hybrid setting across a variety of time-zones
- Working with a development/fundraising team to deliver financial goals or partnership deliverables
- A passion for the work of Global Fund for Children and the power and potential of children and young people.
What we offer you
Our team dreams big.
We work together to build a world where all children and youth are safe, strong and valued.
GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.
We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.
Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.
Terms and Conditions
Salary: This role is open to candidates from any location. If the candidate is based in the UK, the salary will be c. £50,000
Terms: Full-time contract, home-based with attendance from time to time at the UK office in central London when necessary or requested to deliver work plans.
Weekly hours: 35 hours per week
Flexible Working Location: This position is open to candidates from any location, but you must be able to collaborate easily, on a daily basis, with key colleagues (currently UK, Spain, Kenya) in the Marketing and Communications team.
Holidays: 30 days annual leave and eight public holidays. The basic annual leave allowance increases to 35 days after four years continuous employment.
Learning: GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.
Benefits: We strive to build a culture that embraces care and wellbeing.
Our global employee benefits include:
- Private healthcare insurance plan with comprehensive medical, dental and vision coverage
- Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)
- Flexible work arrangements - remote/hybrid/compressed work schedules
- Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions
- Employee Assistance Services
- Team Building and Social Committees
*Other benefits may apply, depending on the location of the employee
How do I apply?
In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following three questions, along with your CV through the following link: https://global-fund-for-children.breezy.hr/p/d5029304d5d0
Please pay particular attention to the word limit for each answer.
1) What excites you most about this role and how is it directly connected to your skills and experience (500 WORDS max.)
2) Describe a piece of digital content you have created that you are most proud of. Please tell us why and what did it achieve? (500 WORDS max)
3) What experience of safeguarding and safer communications would you bring to this role as it relates specifically to digital content creation and the execution of digital strategies? (500 WORDS max)
The deadline for applications is Tuesday 27th May 9am UK Time.
The first and second round interviews will be held during the first 3 weeks of June.
GFC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We particularly encourage applicants from communities that have historically been excluded from philanthropy and from under-represented groups including candidates who are LGBTQ+, from Black, African, and Afro-descendant or indigenous communities, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
Global Fund for Children partners with local organisations around the world to help children & youth reach their full potential & advance their rights

The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.
Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
About the Role
The Legal Officer will be an integral part of the UK Litigation team and will work closely with external legal teams to advance our cases and ensure coordination of legal actions in line with Reprieve’s strategic goals. They will be responsible for administration and maintenance of casefiles and key case management documents and assume certain day-to-day file management responsibilities. They will feed into case strategy discussions and will support the team by conducting and overseeing legal and factual research, drafting documents for litigation and advocacy purposes, and producing and maintaining core internal documents and records. The Legal Officer will also help advance investigations on selected cases, coordinating record collection, feeding into investigation plans and supporting other investigative work.
In addition to working on UK legal cases, the role will encompass work on Reprieve’s cross-cutting strategic United Nations engagement and international litigation. This will involve monitoring for relevant opportunities to shape international law and working on international legal submissions, particularly before international human rights complaints mechanisms and international tribunals.
There may also be opportunities to contribute to other areas of Reprieve’s work.
The Legal Officer will be responsible for overseeing and line managing trainees seconded from partner law firms.
Applicants will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.
For full details, please download the job description.
Length and Salary
This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £42,193 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work two days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds.
Full details and how to apply
Please review the job description and person specification for full details. To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role.
The deadline for applications is 23:58 BST on 1 June 2025. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours/week (1 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
This post will provide advice via a number of different channels including telephone, outreach and appointments. It is the main point of access for clients and provides a first response on the full range of advice issues including benefits, debt, housing, family and employment. This adviser role offers great variety, providing holistic advice answering queries and supplementing existing advice, empowering clients to understand and assert their rights.
We are looking for a self-motivated, enthusiastic and organised team player. No experience of working in the charity sector is needed but the successful candidate will have a keen interest in helping people in need no matter what their background. You will have effective communication skills and an ability to work pro-actively, both individually and within a team, along with being able to demonstrate effective computer literacy.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
Closing date: 13th June 2025
Interview Date: 18th June 2025
Audience Insight Researcher – 12 Months Fixed-Term Contract
Closing Date: 29th May
Contract: This is a 12-month fixed-term contract, with the possibility of an extension
Interviews: 16th June
Application Process: Please ensure you apply with your most updated CV and a supporting statement explaining why you believe you would be the most suitable individual for this position.
Are you ready to use your expertise as a market researcher to deliver truly actionable insights that will help Alzheimer's Society drive the change needed for people affected by dementia?
Do you have the skills and passion to make a difference through research, supporting one of the UK's most pressing health and social care challenges?
An exciting opportunity has arisen for an Audience Insight Researcher to join the Audience Insight team at Alzheimer's Society on a fixed-term contract. We are looking for an exceptional individual with proven experience in designing, conducting, and delivering qualitative and quantitative ad hoc primary research projects. The focus of this role is on producing clear, insight-led recommendations that support teams across the organisation in making evidence-based decisions.
The Audience Insight team operates as a hybrid internal agency and consultancy, leading transformative market research that shapes strategic direction. Our work spans a wide range of audiences, including supporters, service users and the public, and includes both primary research and analysis of secondary data sources. We also partner with trusted external agencies on key large-scale research initiatives.
All our projects are insight-driven and strategically aligned, providing high-quality consultation rooted in a deep understanding of the needs and priorities of internal stakeholders.
You will:
- Design and conduct qualitative and quantitative market research projects.
- Project manage throughout the project lifecycle.
- Determine the appropriate methodology to meet the project objectives, budget & deadlines.
- Design questionnaires and discussion guides.
- Conduct qualitative interviews and moderate group discussions.
- Programme surveys to be conducted with supporters.
- Analyse qualitative and quantitative data.
- Lead on the evaluation of data from market research tracking projects.
- Write reports that provide insight and actionable recommendations.
- Present to internal stakeholders.
- Collaborate with colleagues on the Audience Insight team to deliver market research and reporting excellence.
- Build and manage relationships with internal stakeholders.
- Build relationships with and manage external partners.
- Manage ongoing MR projects.
- Ensure market research conforms with all GDPR, compliance and information governance, as well as the MRS Code of Conduct.
About You
You are:
- Passionate about championing the diverse needs of people affected by dementia.
- Proficient in designing, conducting, and analysing both qualitative and quantitative market research.
- An experienced qualitative moderator, confident in facilitating engaging discussions.
- Skilled at producing insightful, story-led reports that communicate findings.
- An excellent communicator, both written and verbal
- Highly organised, with the ability to manage multiple priorities and meet deadlines.
- Detail-oriented, with a meticulous approach to your work
- Proficient in the MS Office suite, particularly PowerPoint and Excel
- Experienced in survey programming tools (e.g., Forsta, SmartSurveys) – desirable.
- Knowledgeable about the MRS Code of Conduct, GDPR, and data protection regulations.
- A collaborative team player who thrives in a supportive working environment
- Self-motivated, proactive, and eager to learn and develop.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic and Operational Leadership
- Set a positive leadership culture aligned with SCT’s ethos, values and mission.
- Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets.
- Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation.
- Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.
- Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work.
- Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence.
Service Development
- Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’).
- Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice.
- Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions.
- Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing.
- Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.
Housing and Recovery Support
- Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital.
- Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery.
Staff Leadership and Management
- Provide strategic leadership for a multi-disciplinary service delivery team.
- Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered.
- Promote a culture of inclusion, collaboration and high performance.
- Set clear expectations, targets, and accountability frameworks to deliver impact.
Person Specification
Essential Skills and Experience
- Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services.
- Significant experience delivering homelessness, housing, addiction recovery or therapeutic services.
- Expertise in delivering services that work with people with lived experience of social exclusion.
- Strong understanding of safeguarding, risk management and trauma-informed practice.
- Skilled in managing budgets, contracts and KPIs within charitable or commissioned services.
- Skilled in using In-Form or similar CRM system.
- Highly effective communicator with excellent negotiation and interpersonal skills.
Desirable
- Experience working in a values-led organisation or charity supporting marginalised groups.
- Knowledge of Housing First and Recovery Capital models.
- Understanding of social enterprise and peer-led service models.
To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £34,814 - £38,683
Job Level: 4A
Job Type: Permanent
Hours: 35 hours per week
Shifts: Term Time: Monday – Thursday & Sunday (including some evening work). School Holidays: Monday – Friday.
Accountable to: Head of Children and Family Services
Department: Children and Family Services
Location: The Hub, Finchley
Do you have experience of leading teams in delivering high quality, responsive, holistic services for neurodivergent children and young people? Perhaps you have previously worked within special educational needs settings or residential settings with young people? Do you have a natural ability to lead, motivate and influence others with initiative and enthusiasm? If so, this role may be of interest to you!
About The Hub and Short Breaks service:
For over 20 years Norwood has run a Short Break service called Unity for young people on Sundays and during school holidays. Many families have benefited from this service, and it remains popular with families and local authority commissioners. There is a waiting list of children and young people across Barnet and Herts who wish to access this provision.
That’s why as part of our recently launched strategy, we’re expanding the Short Break Service offering, to support families and young people with a variety of choice and cohort-based opportunities including after school clubs. The opening of the Hub allows the expansion of activities throughout the week, term-time, and during school holidays, evenings and weekends.
With a recent refurbishment, we can now offer a location dedicated to supporting children throughout the week. The building has outdoor space, a sensory room, kitchen, activity rooms and multipurpose spaces which allow children the opportunity to thrive in a bespoke space for them.
The Children and Family Service Department will deliver an ambitious Whole Family Centred, Strengths and Needs Based Model to empower children, young people, and their families. This expert-led coordinated approach underpinned by robust governance and outcome and impact measures will seek to ensure families with a neurodivergent or neurodevelopmentally disabled child can realise their full potential and thrive. The objectives for each team member will be clear, ensuring a meaningful and positive impact on those accessing the services, with consistency in support and communications, and the ability to access services required effectively.
About the role:
This is one of a number of new vacancies being recruited as part of a dedicated team for the further development of the Hub and Short Breaks offering to extend the reach to more children and young people throughout the week.
As the Hub and Short Breaks Operations Manager, you will be responsible for the day-to-day management of the service, plus take the lead in the growth and development of the service to maximize the reach and opportunities for young people within the community. The role will ensure the service is compliant with Ofsted, offers a varied timetable with clear criteria for each club/activity, undertakes referrals and assessments and works collaboratively with wider Norwood colleagues to flex, grow and change to meet the ever-changing needs of the community.
You will utilise your existing experience of operational, funding, budget and staff management, plus knowledge of children and young people curriculum to take ownership in shaping and driving the future of our Short Breaks provision through extensive strategic development and innovative ideas for our weekday, weekend and holiday programmes, ensuring Norwood continually responds to the wishes, aspirations and needs reflected by the young people we support to provide a meaningful, flexible and creative offering.
You will be responsible for all aspects of the management and delivery of the service including the management and recruitment of a team of permanent sessional workers, ad hoc sessional workers and volunteers. You will assess the suitability of young people to participate in the provision, design and develop choice and cohort-based sessions, whilst working within the framework of OFSTED to ensure quality and compliance.
Benefits at Norwood include:
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- Workplace Pension Scheme: Plan for your future with confidence.
- Employee Assistance Programme: We care about your well-being.
- £300 When You Introduce a Friend: Spread the word and reap the rewards.
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
- Enhanced benefits coming in July 2025
Essential skills and experience:
- Ability to commit to a full-time role with flexibility, covering the shifts required
- Significant experience of working with neurodivergent children, young people and parents/carers and of facilitating an inclusive child-centred service
- Experience of working in partnership with other agencies and organisations, with awareness of the support and advice which may be offered
- Recent experience of managing contract compliance with a demonstrable knowledge of regulatory frameworks (Ofsted, CQC contract compliance etc) and how to put these into practice
- Experience of financial and budget management
- An appropriate qualification at Level 3 or equivalent
- Knowledge and understanding of the range of interventions and approaches that can be used to support disabled children and young people
- An understanding of various communication aids including Makaton, PECS, AAC etc
- Knowledge and understanding of safeguarding policies and procedures
- A team player with strong leadership skills who enjoys working with others to achieve shared goals
- Excellent communication skills with a flexible style to communicate with people in a form and manner that is consistent with their level of understanding, culture, background and preferred ways of communicating
- Excellent time management skills who can work under pressure to meet deadlines
- Flexibility, initiative and the ability to respond appropriately to child and family needs
- Excellent active listening and problem-solving skills
- Embraces change and responds positively to new opportunities
- Motivates colleagues to understand the importance of inclusion and encourage them to improve standards of inclusive practice
- Design and deliver innovative sessions to support neurodivergent young people to develop new skills in a fun environment
- Develops and maintains mutually beneficial working relationships with key delivery partners
- Experience using observation to inform assessment and planning
- Flexibility, initiative and the ability to respond appropriately to child and family needs
About Norwood:
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives.
Click here to find out more about Norwood.
Our Norwood Values and Behaviours underpin everything we do as we continue to support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives:
Here is a short Norwood video highlighting the vital work we do and the people we support.
If this opportunity interests you, please apply today and our Recruitment team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.