Policy communications manager jobs

Senior Community & Events Manager

At Prospect Hospice, our fundraising team is at the heart of everything we do. The income we generate enables us to provide expert, compassionate end-of-life care to people across Swindon, Marlborough and northeast Wiltshire — every day of the year.

We are now looking for a Senior Community & Events Manager to take our thriving community and events programme to the next level.

Hours: 37.5 hours per week (Flexible working options available, minimum 3 days per week in the office)

What you’ll be doing

This is a senior, high-impact fundraising role with real scope. You’ll lead a talented and creative team, oversee our flagship events, grow community fundraising, and play a key part in shaping the future of relationship fundraising at Prospect Hospice. Collectively, this team generates around £1.1m each year — and there’s plenty of ambition to grow further.

As our Senior Community & Events Manager, you’ll be:

· Leading the strategy, delivery and growth of all community fundraising and events

· Owning budgets, forecasting and performance reporting, ensuring strong ROI

· Delivering high-quality, supporter-centred flagship events such as Starlight Walk, Men’s Walk, Light Up A Life and more

· Expanding community fundraising across groups, schools, workplaces and associations

· Overseeing challenge events and third-party fundraising activity

· Acting as a senior ambassador for the hospice internally and externally

· Line-managing, motivating and developing a passionate fundraising team

· Deputising for the Head of Relationship Fundraising and contributing to wider strategic planning

Occasional evenings and weekends will be required to support events throughout the year.

Who we’re looking for

You’ll be an experienced fundraising manager with a strong track record in community and/or events fundraising. You’re strategic, commercially minded (without losing sight of people), and confident working at senior level.

You’ll bring:

· Significant experience delivering successful community and/or events fundraising programmes

· Proven leadership and people management skills

· Strong financial acumen — budgets, forecasting and analysis

· Excellent stakeholder management and communication skills

· Creativity, resilience and a passion for supporter experience

· A commitment to inclusive practice and our ASPIRE values

A full UK driving licence is essential, and experience innovating or developing new fundraising products is a real plus.

How to Apply

If you’re excited by the opportunity to lead, innovate and inspire — all while supporting outstanding end-of-life care — we’d love to hear from you.

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Interviews will take place w/c 19 and 26 January 2026.

Our Values

We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.

Benefits

· 27 days annual leave entitlement (plus bank holidays)

· Generous contributory pension scheme and life assurance

· Discounts with local retailers, gyms and service providers including Blue Light Discount Card

· Employee Assistance Programme

· Family-friendly policies and practice

· Free on-site parking

About the role

To lead and manage the day-to-day operations of Dacorum Foodbank, ensuring the effective delivery of emergency food support to individuals and families in crisis. The Foodbank Manager will oversee a team of staff and volunteers, manage suppliers, stock and logistics, and work collaboratively with supporters, internal teams, referral agencies and support services to provide holistic, person-centred support. You will support the team to manage ad hoc donations and potentially challenging situations with empathy and professionalism.

About you

· Leadership & Management:  We are looking for someone with proven supervisory experience, strong people management skills, and the ability to delegate effectively—ideally with some experience managing volunteers.

· Operations & Compliance: The role requires strong IT skills, organizational ability, and a solid understanding of Health & Safety, safeguarding, and data protection/GDPR.

· Community & Advocacy: A successful candidate will have a deep understanding of poverty and the welfare system, alongside the communication skills needed to build professional relationships and community partnerships.

· Values & Physicality: You should be a compassionate, adaptable problem-solver who is passionate about charity work and physically able to safely lift and move food parcels.

Benefits

· 25 days or equivalent annual leave

· Flexible working environment

· Medicash plan, including Virtual GP, some dental and optical cover

· Employee assistance programme - 24/7 mental health support helpline

· Professional development and training

· NEST pension scheme

 How to apply

Please read the full Job Description & Personal Specification.

Title: Finance Officer

Location: Dhaka, Bangladesh

Contract: Two-year fixed term contract - until 30 November 2027

Salary: Local Terms and Conditions apply

About the role

As Finance Officer, you will contribute to effective financial management and accounting for the Bangladesh Country Office, ensuring compliance with local regulations and Sightsavers’ policies. You will manage accurate bookkeeping, budgeting, reporting, and forecasting, while supporting partner organisations with financial oversight and capacity building. The role also involves preparing donor reports, monitoring project expenditure, and maintaining strong financial controls to support organisational objectives.

Responsibilities

• Prepare accurate cash flow forecasts, monthly fund requests, and ensure timely uploads to accounting systems such as SUN/UniFi.
• Process approved expenditures with correct coding, maintain systematic financial records, and ensure compliance with organisational and donor requirements.
• Complete monthly bank reconciliations, collect statements, and maintain accurate cash and bank records.
• Manage payroll and employee benefits, ensuring timely payments and proper bookkeeping.
• Support partners with budgeting, reforecasting, and preparation of financial reports, ensuring accuracy and compliance.
• Review and approve fund requests, monitor partner budgets, and conduct variance analysis to identify and address discrepancies.
• Assist in preparing annual country and project budgets, reforecasts, and draft financial statements for audits and donor reporting.
• Maintain fixed asset registers, conduct physical verification, and ensure compliance with tax, VAT, and income tax return submissions.
• Conduct financial monitoring visits to partner organisations, provide feedback, and support capacity building in financial processes and compliance.
• Prepare consolidated financial reports for donor requirements, ensuring deadlines are met and data integrity maintained.
• Ensure systematic maintenance of hard and soft financial files and records, including staff provident fund documentation and investments.
• Support overall financial control of the country office, ensuring adherence to organisational policies, legal frameworks, and donor guidelines.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential

• Master’s degree in a relevant field (e.g., Finance, Accounting, Management, Business Administration) or equivalent relevant work experience.
• Experience working in NGOs/INGOs with responsibility for financial management.
• Experience managing donor funds and project accounting, including partner financial oversight.
• Strong knowledge of accounting processes and data management.
• Understanding of tax and VAT regulations in Bangladesh.
• Proficiency in Microsoft Excel and other MS Office applications.
• Strong communication skills in English and Bangla.

Desirable

• Familiarity with organisational procedures, donor compliance, and financial frameworks.
• Knowledge of NGOAB requirements and government compliance.
• Experience in financial monitoring and capacity building for partners.
• Ability to work collaboratively and contribute to team performance.

Closing date:

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

The Finance Manager will play a crucial role for the organisation, with responsibility for the charity’s finance function including day-to-day management and book-keeping as well as providing strategic support for the CEO. You will produce quarterly management reports in line with YCAT’s reporting framework, create project budgets and reports for funders, prepare the annual statutory financial statements and lead the relationship with the charity’s external auditors.

This role requires practical, hands-on experience of delivering the wide range of finance and accounting services required by a small business or charity; an excellent understanding of Accounting Principles; a knowledge of charity SORP and charity statutory accounting are highly desirable; solid experience of the audit and preparation of annual financial accounts are essential; you must already hold a full qualification in either AAT, ACCA, ACA or CIMA; practical experience of preparing management and statutory reports is required; and experience of advising senior leadership on finance matters to inform strategic planning.

You will be highly motivated by the charity’s work; have a sound working knowledge of Xero and Google Sheets/Excel; strong attention to detail, producing work with a high level of accuracy; excellent written and oral communication skills and an ability to use information effectively and apply sound judgment in order to make decisions. You will be adaptable and organised in prioritising workloads; work effectively to deadlines and demonstrate integrity, understanding the care needed with sensitive information.

The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board.

Key Responsibilities

Membership Support

• Act as the first point of contact for members, ensuring effective communication and timely responses.
• Maintain and update the membership database and records.
• Develop initiatives to strengthen member engagement and professional exchange.
• Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review.

Public Relations Support

• Lead on the organisation’s external communications, including managing social media content.
• Oversee and update website content including members updates and case studies.
• Draft newsletters, press releases, and other external communications to promote the organisation’s work.
• Build and maintain relationships with partners, stakeholders, and media contacts.
• Organise and coordinate events, workshops, and conferences that engage the GWR membership.

Administrative Support

• Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead.

ESSENTIAL EXPERIENCE

• Good level of education, with the skills to communicate effectively in writing and orally.
• Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required.
• Ability to build working relationships with a wide range of people, especially those whose first language may not be English.
• Demonstrated ability in managing social media accounts and web content.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms.
• Ability to work independently as well as collaboratively in a small team.
• Able to work from our offices in Dartington, Totnes

DESIRABLE

• Relevant degree or experience in administration, communications, public relations or similar.
• Experience using CRM software

 YOUR PROFILE

We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals.

The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections.

You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach.

Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR.

Visit our website for more details.

The Finance Manager will play a critical role in ensuring the financial health of the organisation. As the sole end-to-end finance position within Strength & Stem, the Finance Manager will be responsible for all financial activities, including bookkeeping, budgeting, financial reporting, and providing strategic financial guidance to support the charity's mission.

Your skills and expertise in successful financial management will enable Strength & Stem to continue building a stable financial foundation, allowing our impactful and meaningful work with modern slavery survivors to flourish and grow. This is an exciting opportunity for a skilled Finance Manager to shape and influence the effectiveness and sustainability of a small, ambitious charity.

Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?

The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:

• Be the Programme Manager for The Cumbrian Way programme including:

o Working closely with the Programme Director to ensure all aspects of programme management are undertaken

o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner

o Coordinating the project managers across the programme

o Oversee the management of the Projects and Programme Board and annual reporting

o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.

o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation

o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates

• Support the Church Planting Consultant with project management of the Church Plant workstream, including:

o maintaining & updating project plans/timelines

o monitoring, reporting and reviewing the effectiveness of the project work

o accounting for risk mitigation and issue resolution

o advising and collaborating on project communications

o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation

o meeting with the church plant consultant on a regular (at least monthly) basis.

o actively managing the project budget

o supporting local church planting teams with budget claims and outcome reporting

• Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
• Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
• Lead and oversee the data collection and impact for diocesan Parish Returns data collection
• Line manage the God for All Programme Management Office team

This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 04/01/2026Interview date: 08/01/2026 (please keep this date free)

Director of Campaigns and Communications (Responsible Investment Charity)

Civitas Charity Recruitment are delighted to support ShareAction in the recruitment of a dynamic and visionary Director of Campaigns and Communications. This is a pivotal leadership role, responsible for shaping high-profile, high-impact campaigns and building strategic narratives that challenge corporate behaviour and activate investor influence.

The Organisation

ShareAction is an independent UK-registered charity working to build a financial system that serves people and the planet. They are experts in responsible investment, harnessing the influence of investors, pension funds and civil society to improve corporate behaviour on environmental, social and governance issues — from climate change and health to worker rights and corporate accountability. Through research, rankings, investor engagement, coalition-building and public campaigns, ShareAction challenges harmful practices and drives systemic change in the global financial system.

Key Responsibilities include:

• Set the strategic direction for campaigns, communications and civil society engagement
• Lead integrated advocacy and public campaigns that elevate ShareAction’s voice
• Oversee media outreach, digital strategy and storytelling across channels
• Build and nurture partnerships with investors, civil society, policy makers and funders
• Represent ShareAction externally, including at high-level events and in the press
• Align campaign goals with organisational priorities and funding strategy

The Candidate

The ideal candidate will be a seasoned communications and campaigns leader with a proven record of delivering high-impact advocacy and narrative strategy. You will bring:
• Substantial experience leading complex campaigns or communications at senior level
• Excellent strategic thinking and stakeholder management skills
• Ability to simplify complex issues and communicate them compellingly across audiences
• Strong leadership and people-management experience
• A values-driven approach that aligns with ShareAction’s mission and commitment to equity and inclusion.

If the role sounds of interest and you feel like you meet the criteria, please apply immediately or alternatively contact Syed at Civitas Recruitment for further information, including the job pack.

The Society of Analytical Psychology is seeking a skilled and motivated Facilities Manager to oversee the efficient functioning of its premises, offices systems and procedures.

About the Role

The Facilities Manager will be responsible for overseeing the efficient functioning of office systems and procedures, premises management, supplies procurement and catering, as well as supporting the CEO in ensuring that the Society complies with relevant legislation and best practice

The Society of Analytical Psychology – the SAP – is a psychoanalytical organisation of Jungian analysts and psychotherapists which provides education and training courses in this field, as well as organising professional conferences, workshops, seminars and public events to develop and share professional knowledge.

This is an excellent opportunity for someone who enjoys organising complex processes, enjoys a variety of practical, organisational, and people-focused tasks and enjoys collaborating with a wide range of stakeholders.

Kingston Bereavement Support

Service Manager

Kingston upon Thames (On-site)

£45,000 - £49,000 (DOE) pro rata

Part-time 0.4 or 0.6 per week depending on experience and availability.

Permanent via Website

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Service Manager will provide strategic leadership in the development and delivery of a  high-quality service for our clients. This role will drive continuous learning, service improvements, and strong partnership engagement to ensure that KBS provides the best support possible. We are looking for a committed and passionate person who can work as part of a small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will have:

• Experience of managing experienced staff including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.
• A track record of fundraising through grants and other channels.
• Excellent leadership skills demonstrated in organisations experiencing major change.

Recruitment Process

Safeguarding the children, young people and adults we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

Please read the Job Description and Person Specification documents and complete the application form.

If you have any questions about the role or process, please get in touch. 

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

No agencies please.

Closing date for applications: Midday Tuesday 6th January 2026

Interviews:   Likely to be online week beginning 19th January 2026

Our Benefits

We are a small and dedicated team.

• Annual Leave of 25 days and eight Bank Holidays (pro rata according to contracted hours).
• Access to learning and development to enable you to progress your career.
• An attractive pension scheme.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

Contract type: Full time, Permanent

Salary: £31,242 per annum (+£5000, London area weighting if applicable)

Hours: 40 hours per week

Location: Hybrid, with regular travel to our Devonshire Square London office.

About the Role

Nacro is looking for a Policy & Public Affairs Officer – Young People to support the delivery of our influencing strategy. This role will focus on developing Nacro’s policy positions on issues affecting young people and delivering proactive and reactive public affairs activity to influence decision-makers.

Working closely with the Head of Policy & Public Affairs and colleagues across the organisation, you will help ensure that the voices and experiences of young people inform policy development and public debate.

 

Key Responsibilities

• Monitor and analyse the political and policy environment relating to young people’s issues to identify opportunities for influence.
• Develop evidence-based policy positions, working with service users, frontline staff and research colleagues.
• Draft policy briefings, reports and responses to government consultations.
• Develop and deliver public affairs plans aligned to Nacro’s influencing objectives.
• Identify, build and maintain effective relationships with parliamentarians, government officials and regional decision-makers.
• Represent Nacro at external events, including APPGs, parliamentary events and meetings with MPs.
• Produce parliamentary briefings and contribute to legislative scrutiny as required.
• Organise and support parliamentary and stakeholder events that advance influencing objectives.
• Build strong working relationships with sector partners and external organisations.
• Act as the internal point of contact for expertise on young people’s policy.
• Provide content for media comment, blogs and wider external communications.
• Prepare briefings for the Head of Policy & Public Affairs, Director of Engagement & Impact and the CEO.
• Support wider campaigning and influencing work across the organisation as required.

Skills and Experience

• Significant knowledge of policy issues affecting young people.
• Strong understanding of Westminster, Whitehall and political processes.
• Experience of designing and delivering public affairs activity.
• Proven experience of influencing decision-makers and working with parliamentarians.
• Experience of building and maintaining productive external relationships.
• Strong experience of writing policy papers, briefings and campaign materials.
• Excellent written and verbal communication skills.
• High level of political awareness and sound judgement.
  
   

Our Expectations

You will take ownership of your learning and development, always promote Nacro positively, and work collaboratively as part of an integrated team. You will adhere to safeguarding, data protection, health and safety, equality and diversity policies, and demonstrate professional behaviours aligned with Nacro’s values.

 

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

How to Apply

If you are passionate about influencing policy and improving outcomes for young people, we welcome your application. Please submit your application