Policy lead jobs in alderley edge, cheshire east
We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This role is key to ensuring the Army Cadets can communicate well with the volunteer community and that national level events are correctly supported.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required. The starting salary for the post will be £29,644.00 per annum.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Monday 23rd June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.
We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.
We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.
Key Responsibilities
Leadership and Strategy
● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.
● Work collaboratively with senior management to maximise the success of the charity.
● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer
● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.
● Ensure sound risk management strategies are in place.
● Manage the finance and operations input to grant bids and negotiation meetings.
● Liaise with external solicitors for advice to the Board.
● Project and logistics management, e.g for events and meetings
Finance
● Set and manage the charity’s annual budgets, supporting senior management in the process
● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.
● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.
● Manage the end of year accounts and audit process, liaising with the external accountants.
Operations, IT and Data
● Manage the office and future office needs
● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting
● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations as required.
People Management
● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee the communication with and distribution of work with freelancer and contractor staff.
● Maintain our policies and staff handbook, researching and writing/updating policies as required.
About you
Essential Criteria
● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.
● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.
● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.
● Ability to communicate effectively with a global stakeholder base.
● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.
● Able to decide own pattern of work, manage own workload and resources.
● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).
● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.
● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.
● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders
Desirable Criteria
● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.
● Experience running communications campaigns using social media.
● Experience with Xero finance management software.
● Experience with Microsoft 365, especially Excel, PowerPoint and Word.
Applications
Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Population Matters is a growing UK charity with a global remit. We are a dedicated small organisation of individuals who has big ambitions. We adopt a can-do approach and belief to implementing our vision - a world in which our human population lives fairly and sustainably with nature and each other.
Through collaboration, creativity and commitment our work addresses the negative consequences of ever more people using ever more of the planet’s resources. We do this by inspiring and engaging with others to find, share and promote ways to make our vision a reality as quickly as possible.
We have recently launched our 5-year strategy, and we have now entered an exciting new phase of growth and influence.
About You: The Role
- You are someone who can adeptly apply your hands-on experience gained from designing and implementing impactful communication strategies.
- You bring tenacity, curiosity and passion in designing and delivering digital campaigns that influence and shift public and media narratives to enable our human population to live fairly and sustainably with nature and each other.
- With always this end in sight, your management experience of digital mass communications, platforms and presences will ensure digital communications, campaigning and fundraising is fully leveraged through applying continuous monitoring, evaluation, learning, accountability and innovation.
- You will be responsible for our content strategy across all digital channels and play a lead role in the design and delivery of communication strategies and assets.
- You bring significant knowledge and experience of digital communications, marketing, infrastructure and project management, and ensure that our digital communications inspire and engage audiences to support our mission.
For further information, please refer to the attachement below. We look forward to hearing from you!
Benefits: 25 days’ annual leave per annum; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min. 2%; Employee Assistance Programme; we fund and encourage continuing professional development (CPD).We promote and encourage flexible working all types, in line with our flexible working policy.
Location: Remote working in the UK, with occasional travel and access to our London office space. Must have right to work in the UK.
Interviews: There will be two rounds of interviews. The first interview will take place on Wednesday 11 June 2025 (virtual) and the second on Tuesday 17 June 2025 (in-person at our office in London).
Deadline for Applications: 08-Jun-2025 23:30
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The client requests no contact from agencies or media sales.
Summary
The Education and Growing Faith department is looking to hire a Senior Programme Officer to support the church schools and the wider education sector. Working in the Operations Team, you'll be directly supporting the Head of Operations with project work and the wider NSE with system and process support. The role will offer the post-holder the opportunity to work across a range of areas such as communications, HR, grant management, reporting and governance. There will be a mix of longer strategic project work, and shorter task-based work.
About the Department/Role
The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.
The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
We are a dynamic team, working remotely from our homes around the country. We gather regularly online, and fairly regularly in person.
What you'll be doing
The purpose of this role is to:
- Support the Head of Operations with policy development and reviews.
- Take responsibility for the continued development and management of the online Office Manual.
- Support the Head of Operations with due diligence tasks around new areas of work, taking ownership of discrete projects.
- Project manage areas of work as delegated by the Head of Operations, creating work plans, managing stakeholders, providing project reports regularly.
- Take responsibility for certain HR policy implementation such as designing and rolling out appropriate induction processes.
- Alongside the marketing staff, support the Head of Operations with the management of our internal and external comms.
- Lead the development of Asana (an online project management tool) use across the Operations Team.
- Provide Executive level support to the CEO, including diary management with high profile external stakeholders.
- Manage internal team days and residentials with the Events Manager.
- Work with the Head of Operations to manage the annual planning and reporting cycle.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Essential
Knowledge/Experience
- Experience of working within multi-faceted and complex projects
- Experience of summarising and reporting on data to stakeholders.
- Experience of organising and storing information securely and systematically.
- Experience of writing training manuals to simply communicate policy and process.
Skills & Abilities:
- Strong analytical skills.
- Customer service skills and able to take responsibility for progressing stakeholder queries.
- Strong verbal and written communication skills
- Strong time management and organisation skills, ability to keep track of key priorities
- Proactive and able to work under own initiative to suggest solutions to problems.
- Strong sense of ownership and ability to solve problems.
- High proficiency with Microsoft Office, including Excel, Word, and PowerPoint
- Key Attributes: Takes personal Responsibility, Organised methodical approach, Pride and commitment to high standards, Collaboration and team support.
Desirable
- Experience of project management of complex projects from start to end
- Experience of co-ordinating virtual events
- Advanced statistical analysis and Excel skills
- Proficiency in using survey technology, for example, Form Assembly
- Experience in using Project Management Software (Eg. Asana)
- Experience in marketing and comms work
Circumstances
Whilst this is a remote role, the post-holder will need to travel for the following reasons:
- National Society Team Days (3 per year)
- National Society Residential (2 days, including 1 overnight stay in the autumn)
- Ops Team Days (approx 3 per year)
- Other events where support is required
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
About you
You are an experienced and values-led HR professional with a track record of strategic leadership and operational delivery. You are comfortable working across the full range of HR functions, from leading organisational development and change to ensuring high-quality operational support.
You are a trusted advisor to senior leadership, with excellent influencing skills and the ability to coach and support managers at all levels. You are also passionate about building inclusive workplaces and supporting staff to thrive.
About the role
As a core member of the Leadership Team, the Head of HR will lead the development and implementation of Plantlife’s people and culture strategy to enable a thriving, inclusive and high-performing workplace.
The postholder will oversee both strategic HR initiatives and proactive and efficient HR operations, providing a high level of customer service and ensuring our people policies, systems and culture are aligned with Plantlife’s goals and values.
With a staff team of almost 100 staff located across the UK, primarily working remotely, this role is critical to embedding values-led leadership, building organisational capability, and ensuring all staff have access to the tools they need to succeed.
This is a pivotal role for someone who thrives on balancing strategic influence with operational excellence, supporting our ambition to be an employer of choice in the conservation sector.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.
Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.
Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.
It is anticipated that the role will be varied and flexible, but will include:
-
Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work.
-
Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment.
-
Fundraising and organisational strategy to achieve our aims.
-
Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work.
-
Leading and line managing the Senior Leadership and Management Team.
-
Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.
Key responsibilities
1. Supporting CAP's Council of Management in its governance function
-
Maintaining regular contact with the CAP Chairperson and Officer Group.
-
Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group.
-
Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.
-
Working with the chair and officers to ensure good governance of the organisation.
2. Ensuring the effective management of CAP's staff team by:
-
Providing day-to-day management and support for the Senior Management and Leadership Team.
-
Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose
-
Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing.
3. Finance and fundraising
-
Setting a clear, viable organisational and financial strategy and implement through
-
Fundraising and relationship building to secure the resources needed for the programme work and campaigning.
-
Formulating appropriate applications for programme funding.
-
Providing resources for donors and churches to organise fundraising.
4. Programme Development
Leading the process of programme development within CAP in order to:
-
Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty.
-
Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated.
5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by
-
Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.
-
Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.
-
Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research.
-
Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.
6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that:
-
CAP members are provided with regular mailings and appropriate support for local/national activity.
-
Ensuring that requests from CAP members and others for information and support are dealt with appropriately.
-
Overseeing resources for Challenge Poverty Week and Poverty Sunday
7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including:
-
Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.
-
Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.
-
Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.
-
Representing CAP views to national, regional and local government.
8. Theological Development
Facilitating the development of theological and other resources which reflect
-
the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.
-
wider analysis of social, political and economic issues.
Accountability and relationships
The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.
The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners.
Other details about employment
Duration: Permanent contract with six month probationary period.
Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.
Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending). Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.
Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution.
Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.
Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.
Location: Hybrid working on a flexible basis from home with some time each week in the Manchester office.
No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a motivated and talented individual with strong project management skills to lead the delivery of the training function within the BSI. Reporting directly to the Director of Events and Training, and in collaboration with the wider BSI team, the Training Manager will be responsible for the delivery of existing training programmes and for devising, setting up and rolling out new training courses by working with BSI members to develop content and curricula, utilising different platforms from face-to-face to remote learning and supporting marketing of the courses to relevant sectors.
This role is responsible for engaging with a wide range of stakeholders to help identify training needs and opportunities that the BSI can meet. This will include opportunities in several sectors including clinical, scientific and public/patient focused. Using strong commercial acumen, the Training Manager will be critical in the continued development and growth of the training function to generate significant new income for the BSI.
Do you have a strong sense of social purpose, along with business acumen, creativity, excellent communication and networking skills, and the drive and motivation to ensure we make an impact in everything we do?
Positive Steps seeks a dynamic Director of Growth and Impact to lead our business development, quality and performance, marketing and communications, and volunteer initiatives. You will join us at an exciting point in our journey as we look to develop our brand, grow our organisation and create more impact for the communities we serve. This role is a new addition to the team and organisation, so you’ll need to be a self-starter, ready to embrace a challenge and lead a small but talented team to new heights.
Job Title: Director of Growth and Impact
Contract: Permanent, Part time (3 days)
Salary: £61,577 - £67,385 Pro rata
Team: Leadership Group
Responsible To: Chief Executive
Responsible For: Business Development, Quality and Performance, Marketing and Communications, and Volunteers
Key Responsibilities:
- Develop and execute business development plans to diversify income streams.
- Enhance quality and performance systems for greater efficiency and impact.
- Lead marketing and communications to boost organisational reach.
- Increase volunteer capacity through strategic initiatives.
- Promote continuous development and uphold charity values.
Qualifications:
- Degree in a relevant field.
- Level 7 Leadership and Management qualification (or willingness to obtain).
- Extensive senior-level experience in business development and quality management.
Skills:
- Advanced business development and networking.
- Strong communication and presentation abilities.
- Creative problem-solving and strategic thinking.
Additional Requirements:
- Flexible working hours, including occasional weekends.
- Ability to travel regionally and nationally.
- Standard DBS required.
In return we offer an excellent rewards package, flexible working arrangements and the opportunity to work for a values-based organisation with the potential to make a significant difference in communities.
Positive Steps is an equal opportunities organisation and applications are welcome from all sections of the community.
Please note that we do not hold a sponsor licence, and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role. If appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. This role is subject to a Standard DBS check.
Closing Date – Monday 26th May 2025 at 5pm
The client requests no contact from agencies or media sales.
·Overseethe setting up and management Sight for Life’s new Client Relationship Management (CRM) system.
·Ensure timely donor acknowledgments in line with stewardship policies.
·Track, monitor, and maintain regular engagement with donors.
·Lead donor recruitment and retention efforts to secure long-term support.
·Develop compelling fundraising campaigns and cases for support.
·Manage applications for external funding from Trusts & Foundations, ensuring strong stewardship from inception to renewal.
·Convert one-time donors into regular direct debit contributors.
·Increase legacy donations (sometimes also x referred to as Sadaqah Jariah).
·Provide periodic fundraising activity reports to the executive committee to enhance internal processes and return on investment (ROI).
·Stay updated on fundraising best practices and emerging trends, sharing insights across teams.
The client requests no contact from agencies or media sales.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?
The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.
We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual giving.
We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.
We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.
Key information
Position: Head of Development, Friends and Major Donors
Reports to: General Manager
Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees
Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly
Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy.
About this role:
The main duties and responsibilities for the Heads of Development role are as follows:
INDIVIDUAL GIVING
· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive
· Use our extensive alumni list to source and maintain donors
· Use contacts from the artistic director and trustees to generate new donors
· Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors
· Organise and co-host special donor events in unique venues
· Plan and help organise membership events for donors
· Help establish a legacy giving scheme for Rodolfus
· Have overall responsibility for reaching individual giving targets
· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts
STRATEGIC PLANNING & REPORTING
· Develop a five-year Fundraising Strategy
· Set ambitious but achievable targets for each year, within the overall Rodolfus budget
· Contribute new ideas and find new opportunities for fundraising
· Produce quarterly fundraising updates for the Trustees
· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy
TRUSTS AND GRANT-MAKING BODIES
· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus
· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)
GENERAL
· Attend Team and Board meetings as required
· Be a passionate advocate at all times for Rodolfus
· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures
· Create a positive work environment, underpinned by the organisation’s values
· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.
· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.
ABOUT YOU
We are looking for someone who:
· Is able to foster excellent relationships with major donors
· is positive, proactive, hard-working, innovative and ambitious
· is numerate, analytical, organised and has attention to detail
· is friendly, approachable and collaborative
· happy working in a small but dedicated team
· happy to travel regularly when required for donor and team meetings
Essential Criteria:
· excellent interpersonal skills
· experience of developing positive relationships with donors
· proven success in securing major donations
· experience of prospective donor identification and initial approach
· outstanding communication skills, both spoken and written
· experience in budget management
· good attention to detail
· excellent personal organisation and time management
· experience of working efficiently and effectively on their own as well as in a team
· understands the arts sector
Closing date: Midday on 23rd June 2025
Interviews: First round interviews will be held online on w/c 30th June 2025
Second round interviews will be held w/c 7th July 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This post will work across Wales as part of the Cruse Bereavement Support Cymru team and will work alongside four other regional administrators to ensure the smooth running of administration across Wales for adults.This post will be responsible for communicating with bereaved clients and volunteers and carrying out assessments and speaking to bereaved clients each day. We are looking for someone with empathy, experience in therapeutic work, exceptional client service as well as the character and strength to work within the field of bereavement. This role will require travel for meetings in North Wales.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Closing date for applications is 9 am on 2 June 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that we will only contact successful applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
-----------------------------------------------------------------
Y rôl
Bydd y swydd yn cynnwys gweithio ledled Cymru fel rhan o dîm Cymorth Profedigaeth Cruse Cymru. Bydd deiliad y swydd yn gweithio ochr yn ochr â phedwar gweinyddwr rhanbarth arall i sicrhau bod y gwasanaeth gweinyddol yn gweithredu’n ddidrafferth ledled Cymru. Bydd deiliad y swydd yn gyfrifol am gyfathrebu â chleientiaid sy’n galaru a gwirfoddolwyr, cynnal asesiadau a siarad â chleientiaid sy’n galaru bob dydd. Rydym yn chwilio am rywun ag empathi, sydd â phrofiad o waith therapiwteg, sgiliau gwasanaeth cleientiaid eithriadol yn ogystal â’r cymeriad a’r cryfder i weithio ym maes profedigaeth.
Sut i wneud cais
Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.
Y dyddiad cau ar gyfer ceisiadau yw 9yb ar 2 Mehefin 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.
Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.
Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.
Gwiriadau Cofnod Troseddol
Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein:
· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS
· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI
Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.
Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.
The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager. This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.
As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.
MAIN RESPONSIBILITIES
Strategy
- Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
- Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
- Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.
Generating Individual Giving Income
- Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
- Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
- Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
- Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
- Explore and test new methods for donor recruitment and increasing donations.
- Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
- Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
- Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
- Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
- Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
- Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.
Administration
- Diligently maintain records of all interactions with supporters on Salesforce.
- Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
- Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
- Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.
All Staff
- Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the one-to-one process and participate in training agreed with your line manager.
- Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
- Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
- Specific experience of delivering an individual giving programme.
- Experience of budgets, including planning, forecasting, and analysing performance.
- Experience of high-level use of a customer relationship management system.
- Experience of managing direct mail campaigns.
- Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.
Desirable
- Understanding of childhood bereavement.
- Experience of using Salesforce CRM.
Recruitment Timetable
Application deadline: Wednesday 28th May 2025
Interview date: Friday 13th June 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
We are looking for a Domestic Abuse Support Worker to join our team and work within Manchester City Council’s multi-disciplinary Thriving Families Service. The role involves providing one-to-one support to adult victims / survivors of domestic abuse, within families where safeguarding concerns have been identified.
The role
In this role you will complete and regularly review risk and needs assessments with victims - survivors of domestic abuse. You will liaise with partner agencies, actively contributing to multi-agency plans and risk management / safeguarding procedures. You will carry out a large and varied range of practical support which may include safety planning, advocacy and explaining legal and civil options available. We also offer emotional support to those people we work with, encouraging and supporting them to rebuild lost confidence and self-esteem. Using a trauma-informed approach you will place the people we are supporting at the centre of your work.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children.
Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities.
You will have experience in working with clients on issues of domestic abuse, providing one-to-one support and advice, managing your own workload and administration, and assessing the safety needs of clients. You have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.
You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using electronic case management systems.
Flexible and willing to work evenings, you can travel independently. Additionally, you have an understanding of the legal options available to clients, the child protection system, and services for those experiencing domestic abuse. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, mental health, child protection, or family support, is desirable.
Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
About us
TLC: Talk Listen Change provide a range of domestic abuse services for perpetrators, victims-survivors and their families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.