Policy manager jobs in thornton heath, greater london
Salary: £50,999 per annum. Plus, excellent benefits.
Contract: Permanent
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week, in line with our hybrid working model
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.
Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
We are seeking a talented and motivated Policy Fellow in Primary and Community Care to join our dynamic Policy Team. This is a unique opportunity to contribute to high-impact work focused on NHS policy and broader health system change in England
As a core member of the team, you will lead and support a range of policy projects - both short-term reactive work and longer-term strategic initiatives. Your primary focus will be on primary and community care policy.
We are looking for someone with, strong research and analytical skills, including experience with qualitative and quantitative methods; excellent writing and communication skills, with the ability to tailor content for different audiences.; sound knowledge of UK health policy, particularly in primary and community care in England; a collaborative mindset and ability to work across teams and disciplines; and, confidence in presenting complex ideas clearly to senior stakeholders and the media.
The Policy Team aims to support evidence-informed health and social care policy in the UK. We analyse national policy developments, assess system performance, and explore strategies to improve population health and reduce inequalities. Our work spans public health, primary and community care, social care, and health system reform, and contributes to the Health Foundation’s strategic priority of improving health and care policy.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than a total of 1000 answer the following application questions.
- What motivates you to work in the Policy Team at Health Foundation, and specifically on Primary and Community care?
- Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have?
- Describe your experience of working in a multi-disciplinary project team with people from different professional backgrounds, how did this collaboration achieve impact?
- Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works?
Our Commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.
Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 27, 2025, at 23:59
Interview date: Week commencing Sept 8, 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADVOCACY SERVICE MANAGER
Salary: £37,000 £40,000 (dependent on experience)
Location: Hybrid – Minimum 3 days per week in our South London office
Contract: Fixed-term (Maternity Cover – up to 9 months)
Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department.
As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
What We are Looking For:
- A proven track record in people management and supporting survivors of sexual violence
- Experience working within the violence against women and girls (VAWG) sector
- A creative and collaborative approach to service development and evaluation
Additional Information:
- This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
- We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
- All positions are based in the UK and require candidates to have the right to work in the UK.
How to Apply:
Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
Please submit your application in PDF format
We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions.
The client requests no contact from agencies or media sales.
WCCM seeks to appoint an experienced, highly motivated, talented, resourceful, emotionally intelligent and hardworking Senior Finance Manager to manage finance and governance across our international office in London and our Retreat Centre based in Bonnevaux. Working with the Executive Director and Trustees, and with the support of a small, dedicated team, you will lead on WCCM’s financial strategy and planning, ensuring compliance with statutory and non-statutory bodies, working to maximise income and automate processes. You will also have responsibility for core organisational support functions such as HR, GDPR and Health and Safety. You will have significant experience in finance roles, with knowledge and experience of UK charity finance, and operational support functions. Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.
Application is by submission of your CV and a full detailed cover letter setting out how your skills and experience meet the job description and person specification.
We will not consider CVs that do not have an accompanying cover letter.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
This role sits in our Finance & Commercial Directorate on the Finance team. We’re looking for a person who will play a pivotal role in collaborating with and supporting the senior management team, including team managers and executives, to ensure effective financial management and decision-making across the organisation. You will be responsible for providing strategic financial insights, assisting in budgeting, forecasting, and financial planning, and driving improvements to operational financial performance.
Working alongside a dedicated finance team of 4 professionals - alongside that team, you will be a key support for financial queries from internal teams and ensure compliance with financial procedures and reporting standards.
About the role
You’ll lead our finance function, line managing two team members, and overseeing all aspects of financial operations. Reporting to the CEO, Executive Team(ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.
You will maintain accurate financial records and systems that meet charity accounting standards and the requirements of the Statement of Recommended Practice (SORP).
You will produce timely, clear, and insightful monthly management accounts and financial reports for our executive team and board of trustees, supporting evidence-based decision making. You’ll also ensure our balance sheet is up to date, financial controls are robust, and all financial transactions are managed efficiently and with integrity.
This is a key leadership role in ensuring we continue to manage our resources effectively, enabling us to deliver our mission now and into the future.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Closing date: 21 August 2025 at 08:00
Shortlisting date: 22 August 2025
Interviews: 1 September 2025
The Vacancy
Job Title: Policy Manager
Location: London/Hybrid
Salary: £43,294.95 per annum
Weekly Hours: 35
Reference: YMC1130049
There’s a new opportunity for a strategic thinker with a passion for influencing public policy and making a real difference in young people’s lives. YMCA England & Wales is looking for a Policy Manager to play a pivotal role in shaping the future for communities across the country.
As the largest and oldest youth charity in the world, YMCA is a dynamic federation committed to supporting young people in mind, body, and spirit. In this exciting and influential role, you’ll lead our policy function – ensuring YMCA's voice is heard across Westminster, Whitehall, and beyond.
About the Role
Reporting to the Head of Policy, Campaigns & Research, the Policy Manager will drive our engagement with government, policymakers, and stakeholders by crafting evidence-based positions that reflect the needs of the YMCA movement and the young people we serve.
You will be responsible for monitoring emerging policy developments, preparing responses to government announcements, and producing high-quality briefings and reports for internal and external stakeholders. You’ll work closely with local YMCAs to ensure our positions are grounded in lived experience and reflect the realities faced by communities across England and Wales.
This is an exciting opportunity to shape public discourse, build influential relationships, and help us champion the issues that matter most – from youth homelessness and mental health to employment and education.
Key Responsibilities
- Lead the development of YMCA’s public policy positions using robust research and insights.
- Monitor, analyse, and respond to government announcements, select committee work, and policy shifts.
- Produce briefings and reports for the Chief Executive, Board of Trustees, and senior leaders.
- Develop strong relationships with government departments, civil servants, and coalition partners.
- Collaborate with local YMCAs to ensure grassroots experiences inform national policy.
- Amplify the voice of young people in all areas of policy development.
- Support and work closely with colleagues across the Policy, Communications & International (PCI) team.
About You
You are a confident communicator with a deep understanding of the UK policy landscape and experience influencing public policy at a senior level. You bring strategic insight, exceptional analytical skills, and the ability to turn complex information into clear, impactful messages.
You’ll have:
- Proven experience in a policy role, ideally in the charity or public sector.
- Strong political awareness and understanding of policy-making processes.
- Excellent written and verbal communication skills, including experience producing briefings and reports for senior audiences.
- The ability to build collaborative relationships across a wide range of stakeholders.
- A passion for social justice and a commitment to YMCA’s mission and values.
Why Join Us?
At YMCA England & Wales, you’ll be part of a supportive, inclusive organisation making a tangible impact. You’ll help drive real change for young people and communities, working in a role that offers purpose, flexibility, and professional development. If you're interested please do not delay, due to recent high volume of applications we may have to close the application window earlier than 24th August.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Are you a skilled policy professional ready to take the lead on major policy initiatives and influence change at the highest levels? Do you combine policy expertise with the ability to inspire, motivate, and deliver results?
We have an exciting opportunity for a Policy Manager to lead a portfolio of work that shapes our influencing agenda across England, Wales and Northern Ireland. In this pivotal role, you will drive forward high-profile projects, developing policy that makes a tangible difference to the lives of people living with and affected by motor neurone disease (MND).
Working closely with colleagues in Campaigns and Public Affairs, you will ensure our voice and the voice of the MND Community is heard. You will identify and develop strong policy positions, engage with key decision-makers, and navigate health and social policy structures to achieve meaningful change. Your proactive, solutions-focused approach will help turn ideas into impact.
We're looking for someone confident in taking a position, inspiring a team, and influencing policy from concept through to delivery. This is an excellent opportunity for you to shape policy, build influential relationships, and deliver improvements that matter most to those living with and affected by MND.
Key Responsibilities:
- Lead the development of policy, research and analysis to strengthen the Association's position in key debates.
- Analyse public policy to identify barriers and develop practical solutions for campaigns, briefings and submissions.
- Write and oversee the production of high-quality policy papers, reports and speeches.
- Build and maintain strong relationships with policymakers, government, academics and other sector stakeholders.
- Co-ordinate updates on policy developments for internal teams and share information in accessible formats.
- Represent the Association at meetings, seminars and conferences.
- Line manage a team of three Policy Advisers, providing effective supervision and clear objectives.
- Organise policy-related consultations and events.
About You:
- Strong knowledge of UK political systems, including government departments, Westminster and devolved nations.
- Excellent communication, negotiation and influencing skills.
- Skilled in planning and managing multiple projects to tight deadlines.
- Proven track record in outcome-focused policy development and analysis.
- Confident in interpreting complex issues and presenting them clearly.
- Collaborative team player who can also work independently.
- Experience of managing staff or external consultants.
- Willingness to travel within the UK, with occasional evening or weekend work.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas
- Strong understanding of UK political systems, including government departments, Westminster and the devolved nations, with the ability to influence and engage effectively at all levels.
- Proven track record in outcome-focused research, policy analysis and policy development, supported by strong analytical and communication skills.
- Commitment to the vision and mission of the MND Association, with the ability to work collaboratively to deliver the Public Affairs and Campaigns Strategy.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a rewarding opportunity for you to make a lasting impact and ensure the voices of those affected by MND are heard. If you are ready to take the next step in your career, we would love to hear from you.
The client requests no contact from agencies or media sales.
Salary: £67,752 per annum, plus excellent benefits
Contract: Permanent
Hours Per week: 37.5 hours per week you will be required to work in - person a minimum of two days per week In line with our hybrid working model,
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by:
1. Improving people's health and reducing inequalities
2. Supporting radical innovation and improvement in health and care services
3. Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
Are you passionate about shaping policy to improve workforce health and reduce inequalities? We are seeking a Policy and Research Manager to join our Healthy Lives directorate and contribute to advancing the recommendations of the Commission for Healthier Working Lives.
In this pivotal role, you will lead the delivery of policy development and research projects, including externally commissioned work, ensuring outputs are delivered on time and with impact. You will support the implementation of a programme testing preventative workplace interventions, synthesise emerging evidence, and develop credible policy recommendations to influence decision-makers.
You will also play a key role in building and maintaining stakeholder relationships, representing the Health Foundation externally, and communicating insights to a wide range of audiences across policy, practice, and research communities.
This is an exciting opportunity for a highly motivated individual with strong analytical capabilities, excellent communication skills, and a commitment to improving health through action on the wider determinants. We are looking for someone who can work both independently and collaboratively in a fast-paced, high-profile environment.
The Healthy Lives directorate leads the Health Foundation’s strategic work on the wider determinants of health, focusing on areas such as employment, education, housing, and community. Within this, the Economic Determinants of Health team builds evidence and policy analysis to influence government and employer action. Our independence, supported by our endowment, enables us to innovate and test practical solutions that drive long-term change.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:
1. Describe your experience of designing a policy research programme. How did you select the questions and research methods? How did you ensure the research was delivered to high quality and had an impact?
2. Give an example where you have collaborated effectively with stakeholders to deliver a piece of work. How did you engage key influencers and ensure that diverse voices were heard? What impact did this engagement have?
3. Share your achievements in developing ideas that have had an influence on national or local employment or health policy. How did you make the case for change and gain traction for the idea, e.g. media coverage or direct influencing?
Our commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 31, 2025, at 23:00
Interview date: September 11 or 12. 2025
Salary: £50,999 pro rata, per annum. Plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week, in line with our hybrid working model,
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.It doesn't have to be like this. Our mission is to help build a healthier UK by:
1.Improving people's health and reducing inequalities
2.Supporting radical innovation and improvement in health and care services
3.Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
As a policy fellow, you will be a key member of our dynamic policy team, contributing to a wide range of projects that influence the national health and care policy in England. Your primary Focus will be on NHS reform, exploring how the organisation of the NHS, regulation, payment systems, and other policy leaders can drive change, improve services, and reduce inequalities in health. Projects include the development of integrated care systems and tracking broader systems change in the NHS.
You’ll also contribute to our broader programme of work including responsive analysis of new NHS initiatives and performance statistics contributing to projects related to longer term policy challenges such as reforming social care preventing ill-health and boosting primary and community care.
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Lead and contribute to high impact research analysis to influence policy
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Conduct robust research using a range of qualitative methods and collaborate with analysts using quantitative methods
-
Engage your stakeholders across the NHS academia and policy communities
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Draft compelling outputs for diverse audiences’ blogs briefings reports and support the communication of our work through meetings events and the media
We are seeking a versatile an energetic person with strong research and analytical skills with experience in synthesising evidence conducting interviews and analysing policy documents
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1200 words in total to answer the following application questions:
1. In addition to the policy fellow - NHS reform opportunity - we are also recruiting for Policy fellow - Strategy would you like to be considered for both roles?
2. What motivates you to work at the Health Foundation, and specifically within the Policy Team?
3. Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have?
4. Describe your experience of working in a multi-disciplinary project team, with people from different professional backgrounds (e.g., analysis, researchers, communications, partners etc.) how did this collaboration achieve a greater impact?
5. Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works,
Our Commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.
Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 20, 2025, at 23:00
Interview date: From September 2, 2025
WE ARE SEEKING A POLICY OFFICER
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
What you'll be doing
The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.
Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.
In this role, you will:
- Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
- Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
- Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
- Lead the coordination and improvement of the safeguarding e-manual
- Engage with NCIs departments to embed safeguarding policy into wider initiatives
- Support the NST's learning and review cycle to refine policies over time
- Represent survivor perspectives within policy, training, and quality assurance activities
- Provide briefings and respond to safeguarding queries from Church bodies
- Take ownership of non-legislative content creation related to safeguarding
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role, and working arrangements can be discussed with the hiring manager.
- Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
- 1 position: 2-year fixed-term contract
- 2 positions: 15-month fixed-term contracts
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
You will need to be/have:
To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:
- A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
- Strong written communication, able to tailor content for diverse audiences
- Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
- Confident working collaboratively across internal and external partnerships
- Able to lead and facilitate stakeholder groups to achieve outcomes
- Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
- Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
- Experience in producing clear, effective policy and guidance for a range of audiences.
- Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT NATIONAL CHURCH INSTITUTIONS
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.
Please note: You must have the right to work in the UK to be considered for the role.
External Interviews will take place on 15 & 16 September 2025.
Purpose of the Role
The Policy Coordinator plays a key role in delivering high-quality, intersectional policy analysis and supporting Imkaan’s strategic advocacy. Grounded in Black feminist and anti-racist values, the role ensures our work reflects the lived experiences of Black and Minoritised women and girls.
The postholder will draft policy positions, respond to consultations, produce briefings, and monitor political and sector developments.
Working closely with the Policy and Research Manager and wider team, they will help shape national debates and influence government and stakeholder engagement.
This role requires creativity, analytical strength, and commitment to social justice. The desired candidate will be politically engaged, detail-oriented, and passionate about using policy to shift power and drive change.
Key Responsibilities
1. Policy Research, Analysis, and Development
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Monitor and assess political, legislative, and social developments relevant to violence against women and girls (VAWG), with a particular focus on the experiences and needs of Black and Minoritised women and girls.
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Conduct horizon scanning to track emerging policy trends, legislation, consultations, and other developments affecting the Black and Minoritised women’s sector.
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Analyse national and regional policy environments to identify gaps, risks, and opportunities for strategic influence and sector sustainability.
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Produce clear, timely, and well-structured policy briefings, consultation responses, and position papers on VAWG, racial justice, and structural inequality.
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Lead or contribute to consultation responses, parliamentary inquiries, and government engagement opportunities to ensure Imkaan’s voice and expertise inform relevant policy processes.
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Conduct desk-based research and support analysis of member experiences, service data, and lived experience evidence to strengthen the evidence base for advocacy.
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Maintain a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use.
2. Advocacy and External Sector Engagement
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Use policy analysis to inform and shape advocacy strategies, campaigns, and public engagement work.
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Develop and maintain relationships with policy makers, researchers, academics, and allied organisations.
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Represent Imkaan in relevant external meetings, networks, roundtables, and events.
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Contribute to debates and dialogue by articulating well-evidenced, feminist-informed policy perspectives.
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Deliver policy briefings, workshops, and training sessions for Imkaan members and partners.
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Support the development of collective policy knowledge and exchange across the sector.
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Feed into internal planning to align the work of the policy of the Imkaan with wider organisational objectives and timelines.
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Support the coordination of engagement with policymakers, local and national government representatives
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Help prepare for external meetings, briefings, and parliamentary engagement – including drafting agendas, notes, and follow-up materials
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Assist with convening policy roundtables, strategic influencing meetings, and cross-sector collaborations
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Contribute to the development of Imkaan’s policy influencing calendar and contact management system.
3. Project Planning, Coordination and Organisational Contribution
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Contribute to the overarching workplan of the Policy Unit, ensuring deliverables and deadlines are met.
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Engage in internal monitoring and evaluation as required to assess impact and inform future strategy.
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Maintain effective systems for documentation, reporting, and communication within the team and with stakeholders.
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Actively participate in the team supervision system, internal meetings, and organisational development initiatives.
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Support positive team dynamics and contribute to a collaborative, learning-oriented working culture.
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Ensure alignment with Imkaan’s ethical principles and values in all aspects of policy work.
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Participate in personal development planning and engage with training opportunities.
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Work with the Membership Coordinator to gather insight from members on emerging policy issues
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Support members to participate in influencing opportunities (e.g. consultations, submissions, meetings)
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Help translate policy developments into accessible updates and communications for members and stakeholders.
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Support internal reporting and evaluation of policy and influencing work, tracking outputs and impacts
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Ensure Imkaan’s policy work reflects the organisation’s values and the expertise of Black and Minoritised women and girls
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement)
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Substantial experience working in policy, public affairs, or advocacy within the VAWG sector or closely related fields.
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Demonstrated ability to develop and analyse policy using a feminist, anti-racist, and intersectional lens.
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Experience drafting policy positions, briefings, consultation responses, and research summaries.
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Familiarity with policy issues related to migration, housing and criminal justice, particularly as they affect Black and Minoritised women.
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Strong understanding of how policy change happens in the UK including government structures, legislation, and public policy processes.
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Excellent written and verbal communication skills including the ability to translate complex information for different audiences.
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Research and analytical skills, with experience gathering evidence and synthesising findings into clear policy messaging.
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Ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
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Commitment to the values of Black feminism, anti-racism, and the rights of Black and Minoritised women and girls
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Strong analytical skills and the ability to translate complex issues into accessible, impactful policy positions.
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Knowledge of methods and frameworks for policy research and analysis.
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Ability to support policy engagement across a range of stakeholder groups, including grassroots organisations and government bodies.
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Strong planning, organisational, and project coordination skills.
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Confident in convening and facilitating meetings, preparing agendas, and producing follow-up documentation.
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Deep commitment to intersectional Black feminist values and social justice.
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Demonstrable understanding of the specific experiences and needs of Black and Minoritised women.
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Ability to work independently, as part of a team, and across dynamic partnerships and networks.
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Commitment to ethical, participatory, and survivor-centred approaches to policy work.
Desirable Experience
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Knowledge of devolved governments and regional political structures in the UK.
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Experience in monitoring and evaluating policy impact.
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Ability to design and deliver policy-related training or capacity-building for grassroots organisations.
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Understanding of international frameworks on women’s rights, migration, and racial justice (e.g., CEDAW, Istanbul Convention, UN conventions).
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Experience in drafting speeches, op-eds, or articles for advocacy purposes.
What we offer:
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30 days annual leave + public holidays (pro rata)
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Flexible working arrangements
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Pension contribution
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Private Health Care (BUPA)
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Meeting Free Fridays
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Supportive, feminist working environment
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Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
We're looking for a Philanthropy Manager to join our ambitious fundraising team. In this role you will deliver excellent relationship management (prospecting, cultivation and stewardship) for a growing portfolio of high net worth prospects and major donors to help the team achieve ambitious and growing financial targets. You will also support our special events programme by contributing to the development of events for high value supporters.
we believe every child should have easy access to mental health support whenever they need it.
Salary: £50,999 pro rata, per annum plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in person a minimum of two days per week In line with our hybrid working model.
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset.Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.It doesn't have to be like this. Our mission is to help build a healthier UK by:
1.Improving people's health and reducing inequalities
2.Supporting radical innovation and improvement in health and care services
3.Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change.Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
As a Policy Fellow, you will be a core member of our policy team, working across a mix of short and long-term projects. Your primary focus will be supporting senior leaders in shaping our strategy for 2026–2030, through:
- Horizon scanning to identify emerging trends and challenges.
- Scoping and conducting research on strategic issues.
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Providing analysis and insight to inform decision-making
You will collaborate closely with colleagues across the Foundation, including those leading our strategic priorities on NHS and social care policy, service innovation and improvement, and health and inequalities.
In addition to strategic work, you will contribute to the work of the policy team. Our aim is to support evidence-informed policymaking to improve population health in the UK. We use a mix of in-house research, external commissioning, and stakeholder engagement to influence policy and practice.
You will contribute to a range of projects, including responsive analysis of NHS performance data, and longer-term policy research projects on NHS reform, primary care, public health, and social care. We are seeking a collaborative and curious individual with strong research and analytical skills, including experience with qualitative and/or quantitative methods. Experience in policy analysis, stakeholder engagement, and strategic thinking will be highly valued.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1200 words in total to answer the following application questions:
1. In addition to the Policy Fellow - Strategy opportunity we are also recruiting forPolicy Fellow NHS reform would you like to be considered for both roles?
2. What motivates you to work at the Health Foundation, and specifically within the Policy Team?
3. Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have?
4. Describe your experience of working in a multi-disciplinary project team, with people from different professional backgrounds (e.g., analysis, researchers, communications, partners etc.) how did this collaboration achieve a greater impact?
5. Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works?
Our commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 20, 2025, at 23:00
Interview date: From September 2, 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.
Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.
As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Programme Innovation and Strategic Development
Programme Design and Innovation
● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.
● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.
● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.
● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.
Current Programme Oversight
● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.
● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.
● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.
● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.
● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.
● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.
● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.
Community Partnerships and External Relations
Strategic Relationship Building
● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.
● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.
● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.
● Engage with families and community members to understand their aspirations for young people.
Programme Partnerships
· Support the Programme Director in developing and maintaining key relationships and partnerships.
· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.
· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.
Research, Evaluation and Quality Assurance
Evidence-Based Development
● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.
● Commission or conduct research projects to inform programme development decisions and enhance service delivery.
● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.
● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.
● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.
Quality Standards and Continuous Improvement
● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.
● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.
● Monitor programme quality through systematic observation, feed \back collection and data analysis.
● Lead programme effectiveness reviews and provide recommendations for improvement.
● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Staff Leadership and Development
● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.
● Attend Line Managers training and regular sessions with HR Manager.
● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.
● Assist in recruiting or contracting new workers, tutors or teachers as required.
Funding and Financial
Strategic Funding Development
● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.
● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.
● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.
● Monitor funding environments and policy developments that may influence programme design.
Financial Administration
● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.
● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.
● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.
● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.
Safeguarding and Compliance
● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,
● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,
● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,
● Maintain comprehensive knowledge of safeguarding practices and current legislation.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally.
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
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You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
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You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
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Lead the day-to-day management of Ella’s safe houses, and outreach services
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Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
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Ensure casework systems are used consistently and effectively across the team
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Oversee accurate and timely completion of risk assessments, support plans, and case notes
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Provide emotional support and hands-on casework guidance where needed
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Coordinate referrals and ensure women are welcomed into the service with care and dignity
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Lead regular reviews of support plans to ensure women are progressing through recovery stages
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Ensure a smooth and responsive referral process into Ella’s services
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Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
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Contribute service data to support funding applications and impact reporting
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Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
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Induct, train and oversee social work students and/or interns placed within the home
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Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
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Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
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Provide regular supervision to students and interns
Safeguarding & health and safety
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Act as Safeguarding Lead for frontline services
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Manage all safeguarding concerns in line with Ella’s policies and procedures
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Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
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Promote a safe working environment for staff and service users, including regular risk assessments
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Ensure all frontline staff are trained and confident in safeguarding procedures
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Respond calmly and professionally to emergency situations
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Protect the confidentiality and security of all Ella’s locations
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Ensure robust procedures are in place for health and safety across safe houses
Team management
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Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
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Lead recruitment, induction, and training for frontline staff and interns.
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Manage the internship programme, including allocation, supervision, and development.
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Coordinate regular team meetings and reflective practice sessions.
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Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
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Oversee team and managers rotas and ensure staffing for on-call cover.
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Contribute to the recruitment and retention of a strong volunteer and intern team.
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Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
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Identify gaps and opportunities for improvement in service delivery.
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Implement structural changes to improve quality and efficiency of support.
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Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
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Represent Ella’s at operational-level partnership and multi-agency meetings.
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Contribute to the development of service-related policies, ensuring input from staff and survivors.
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Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
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Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
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We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
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Access to a professional supervisor.
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28 day holiday, plus bank holidays.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
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The role is subject to a 6-month probationary period.
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The postholder is expected to take part in the out of hours on-call service.
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Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
Contract: 6 month FTC, with possibility of extension.
Salary: £40,517-£47,377
Closing Date: Monday 25th August 2025
Interviews will be held: week commencing 8th September 2025
Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate. The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.
About you
- Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
- Experience of writing donor correspondence and creating data capture guidance
- Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
- Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
- Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
- Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard
What you’ll be doing
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- Overseeing the Supprter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
- Third party supplier management- pint of contact for third party suppliers, advising on process from Supporter Care prospective.
- Budget Management - managing the annual Supprter Care budget for fulfilment.
- Cntact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Interim Supporter Care Manager click ‘Apply’ now!
The client requests no contact from agencies or media sales.