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At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Commercial & Visitor Experience role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for an experienced commercial and visitor experience professional to join our friendly team in the new post of Head of Commercial and Visitor Experience, reporting into our trading board, Crystal Palace Park Events Ltd (CPPEL), and line managed by the Director of Park Management.
Responsible for achieving ambitious income targets, you will lead the management, development and growth of key revenue generating activities including concessions, leases, retail, licensing, catering, markets and car parking activity (and excluding events and venue hire). Alongside this you will oversee the smooth running of the park as a visitor attraction, ensuring an excellent visitor experience and an accessible, warm welcome to all.
You will be a creative and entrepreneurial team player with experience working in a visitor attraction, cultural, heritage or park setting and a proven track record in business development and income generation.
How to apply:
Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject ‘Role: Head of Commercial & Visitor Experience
Applications must be received by 2 June 2025 @ 10am
First round interviews will be held w/c 9 June 2025
Second round interviews to be confirmed.
All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
To support the Finance team with efficient and effective financial processing and financial controls, by holding responsibility for the various admin tasks within the team. To maintain close working relationships with other AKF (UK) employees and provide cover of key responsibilities for the Finance Officer (Expenditure) and Finance Officer (Income).
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Financial administration
• Administration of the donations inbox, liaising with donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.
• Draft donation acknowledgement letters for donors to acknowledge donations received.
• Management of Raisers Edge donations management system, including:
review of potential duplicate donor records
ensuring documentation for Gift Aid donors
making edits and updates to donor records as and when required.
• Creation of a tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.
• Follow up with donors who have expressed an interest in Gift Aid.
• Liaising with the Comms team to ensure maintenance of supporters contact list.
• Digital archiving of paper-based records held within the Finance Department.
• Support Finance Managers with the organisation of the shared drive and the Sharepoint site.
• Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.
• Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).
• Download bank statements on a daily basis and save on the shared drive.
Financial controls
• Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis. • Reconciliation of properties bank accounts and deposit accounts on a monthly basis.
• Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.
• Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.
Financial processing
• Manage the corporate credit card process and user register, including onboarding of new users.
• Issue monthly credit card statements to staff members for their expenses submissions.
• Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.
• Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).
• Support the Finance Officer (Income) with quarterly donor pledge statements process.
• Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.
Supporting others
• Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.
• Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence
Qualifications
• Educated to A-Levels (desirable).
Experience
• Experience using Excel and MS Office suite.
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
• Experience of charity accounting and knowledge of such requirements (desirable).
Skills
• Highly organised with good administrative skills.
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders.
• Fluent in oral and written English.
• A commitment to high professional and personal standards and continuous improvement.
• Strong numerate skills with acute attention to detail.
• Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
Knowledge
• Understanding of and appreciation for ADKN’s goals, values and ethics.
• Awareness of charity accounting, charity fundraising regulation and company legislation.
Application Details:
• Must have right to work in the UK.
•Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want every bereaved military child and young person to have:
- Access to the very best emotional health and wellbeing support.
- Outstanding development opportunities.
- The chance to smile again.
We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.
· The SMILES Programme provides children with the chance to smile again
· The STRIDES Programme provides children with outstanding development opportunities
· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most. But all three programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.
What are the 3-month goals for this role:
· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.
· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).
· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT. This will predominantly if not entirely be online 1:1 delivery.
· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
· Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.
· Will have begun to support the wider Families team by attending Scotty events. At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).
· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills. Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
· Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support. Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.
· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.
What are the key responsibilities of this role:
· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.
· Facilitate group therapy or support groups when appropriate.
· Conduct initial assessment to determine clients’ needs and suitability for counselling.
· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.
· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
· Supporting the development of resources and materials as needed.
· Working collaboratively within the SUPPORT team, including peer supervision.
· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion. This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.
· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.
· Attending at least six (mandatory) face to face team days, normally located in the East of England.
· Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP). We may consider applications from practitioners with HCPC or NCS membership too.
· Level 4 Counselling / Psychotherapy Diploma or above.
· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).
· Experience and training with NICE-approved talking therapies.
· Demonstrated knowledge of issues surrounding bereavement.
· Ability to manage caseload effectively.
· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).
· Excellent computer literacy.
· Ability to develop good therapeutic relationships with families.
· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.
· Ability to engage with a culture of continuous learning and support the learning of others.
· Ability to work flexibly as part of a team and independently to meet the needs of the service.
· Commitment to professional standards and ethical practice.
Desirable
· Accredited member of BACP.
· Knowledge or experience of or with the military community.
· Experience of online counselling.
· Experience (post qualification) providing pre-bereavement counselling or support.
· Experience of supporting those bereaved by suicide.
· Knowledge of or experience using assessment tools such as SDQs or CBSQs.
· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.
· Experience of providing counselling or support to young people with SEND or additional needs.
· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.
· Experience working within a hospice, NHS or charitable setting.
Additional Information
- The role may require evening or weekend work
- Enhanced DBS check required
- Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an Associate Project Manager – Apprentice to join the Estates team. Your role is to contribute to the successful delivery of a number of projects and small works, ensuring the scope and benefits are achieved as planned.
This role is not open to sponsorship.
Minimum age 18 and commitment to complete an 18 month apprenticeship with studying and theory along side work.
Role Requirements
- Collaborate with the Project Manager to precisely define project scope and objectives, eliciting technical requirements to formulate detailed specifications, cost assessments, and delivery schedules, while maintaining close coordination with stakeholders to ensure alignment on goals and key milestones.
- Contribute to the development and presentation of key project documents for stakeholder approval and governance.
- Assist the Project Manager in overseeing capital and operational projects and other minor works throughout the organisation, taking ownership of the successful delivery of assigned projects and tasks throughout the project lifecycle, raising any issues / risks and reporting on a regular basis.
- Work within agreed budget and available resource, reporting on forecast, spend and raising any variations to the Project Manager.
- Build and maintain good relationships with all project stakeholders using a variety of communication methods.
- Track and assess project performance and outcomes using relevant tools and methodologies to collate and analyse data to report on project performance.
- Identify and monitor project risks and issues; and plan and implement responses to them.
- Assist in planning and coordinating the resources – human, financial and material – required for effective project delivery, working with the Senior Engineer to advise on resources from in-house Maintenance Team for up-coming projects.
- Apply quality management systems and tools to ensure project outcomes meet all legislative, regulatory and local standards.
- Participate in post project evaluation to document lessons learned, contributing to continuous improvement initiatives.
- Assist the Project Manager with collation of all Estates compliance certificates and service report onto the compliance register.
- Provide input, as required, to monthly compliance reports.
- Provide updates on required remedial works, as necessary.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a number Operations Assistant to join us with an immediate start date until October 2025, working up to 40 hours per week.
The Benefits
- Hourly rate of £13.85 per hour
- 26 days' annual leave (pro rata for part-time) plus public holidays
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
If you’re looking for summer work and are passionate about crafting excellent customer experiences, this is an unmissable opportunity to step into a fun, unique role with our committed organisation.
Surrounded by London’s beautiful, natural and historic green spaces, you’ll have the chance to contribute to the seamless operation of the city's most iconic open-water swimming and boating spots, creating unforgettable experiences for our visitors!
So, if you're ready to make a splash in a fantastic summer role, dive in and apply today!
The Role
As an Operations Assistant, you’ll be helping members of the public have a fun, safe time using the lakes and water-facilities across Hyde Park and The Regents Park.
You’ll be assisting people to use the lido and boating facilities, focusing on safety and delivering great experiences.
Specifically, your role will involve:
- Setting up and closing down facilities
- Helping prepare for activities and events
- Cleaning and maintaining equipment
- Completing minor repairs on equipment
Please note if you are interested in being upskilled to a Lifeguard this would definitely be an option and we would put you forward for an Open Water Lifeguard (OWL) qualification, fully funded by TRP.
About You
To be considered as an Operations Assistant, you will need:
- The ability to deliver great customer experiences
- The ability to pick up and learn new information quickly
- A friendly, helpful demeanour
Other organisations may call this role Customer Assistant, Leisure Facilities Assistant, Leisure Assistant, Pool Attendant, or Visitor Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
So, if you are interested in this unique opportunity as an Operations Assistant, please apply via the button shown.
Please note that we will be interviewing candidates on a rolling basis and therefore we may close this vacancy earlier than the advertised closing date if the posts are filled.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
Campaign Against Antisemitism is the UK’s leading organisation fighting antisemitism nationwide. Our volunteer-led charity is dedicated to exposing and countering antisemitism through education and zero-tolerance enforcement of the law.
We raise awareness through front-page media campaigns and major outreach events such as the March Against Antisemitism. Our litigation continues to set landmark precedents. We pride ourselves on working intelligently and fast to deploy innovative and aggressive campaigning strategies against antisemites.
Every year, we reach millions of people through our work in the media and social media. We have become a go-to source of information and comment for journalists, tens of thousands follow us on social media, hundreds of thousands read our website and our research is widely relied upon.
We are a small team of staff with our main office in London, working with hundreds of dedicated and talented volunteers. We operate with an entrepreneurial, positive, passionate and thoughtful mindset to accomplish our mission.
THE ROLE
The full-time Creative Communications and Events Officer works within the Communications team to help inform the public about antisemitism using a variety of media.
You will be joining our small, fast-paced, entrepreneurial staff team based at our office in central London.
The role brings a diverse set of responsibilities and an opportunity to work within a charitable organisation with a strong sense of purpose.
Responsibilities
- You will design graphics across our organisation, from social media posts and placards to pamphlets to pledge cards
- Work with creative colleagues to conceive and implement a variety communications campaigns to raise awareness about antisemitism and educate the public, sometimes at short notice and with tight deadlines
- Provide logistical support for communications projects, including scouting and booking locations, ordering materials, liaising with third parties and conducting internal research
- Plan, script, shoot and edit videos on various topics for different audiences on our numerous social media channels
- Growing our social media presence, including paid campaigns, to maximise reach and engagement
- Play a significant role in podcast production, from researching and booking guests to audio and visual editing
- Strategically planning and executing key events for the organisation throughout the year, ensuring maximum impact
- Design merchandise for our website and oversee the logistical aspect of sales
- Measure and analyse performance and outcomes of campaigns to increase reach and effectiveness
- Correspond with members of the public who write in to us
- Support units across our organisation in the preparation of materials relevant to their areas of work that conform to our house style and brand
- Work with a dedicated team of staff and volunteers in our pioneering Communications Unit
Skills required
- Excellent interpersonal skills and comfortable working as part of a growing team
- Creative and meticulously organised, even under pressure
- Ability to prioritise and respond quickly
- Fast-learner eager to take on responsibilities, learn new skills and adapt quickly
- Thrive in a fast-paced, mission-led environment
- Passionate about CAA’s mission and making a difference within a team
- Prepared when necessary to work out of hours to ensure that campaigns are implemented in a timely manner and that events are appropriately staffed
The ideal candidate will either be entry-level or have one or two years’ experience in one of the relevant areas, save that any candidate must be able to demonstrate a graphic design ability.
What you will gain
You will gain a wealth of experience in:
- Conceiving, producing and editing multimedia content that grabs and holds the attention of diverse audiences, including video and podcast production
- Graphic design for a range of different products in keeping with an organisation’s brand language and tone
- Social media management and marketing
- Managing logistics for diverse creative projects and developing and executing exciting events for supporters and stakeholders
- Working within a team of staff and volunteers and supporting others across a charitable organisation
- Building interpersonal skills in a fun and supportive office environment
You will play a key role in the development of CAA’s work in the UK and supporting its growth. You will receive training in areas where you do not yet have experience.
You will have the opportunity to be part of a charismatic, positive and passionate team.
Campaign Against Antisemitism is a volunteer-led charity dedicated to exposing and countering antisemitism through education and zero-tolerance enforc
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make!
The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.
Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.
The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.
Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.
To find out more please see our Job Pack attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Officer
6 months fixed term contract
Full time or 4 days per week
£28,000 pro rata
Hybrid working, 2 days a week in Chelsea/ Harefield
The Talent Set is delighted to partner with Royal Brompton & Harefield Hospitals Charity to recruit a Supporter Care Officer on a 6-month fixed-term contract. This exciting and varied new role offers a fantastic opportunity for someone with a passion for supporter engagement and strong administrative skills to make a meaningful impact. As a key member of the Community and Events Team, you will play a vital role in delivering excellent service to donors and supporters, ensuring the smooth processing of data to support the charity’s events and fundraising activities. Working within a small, friendly team of three, your day-to-day responsibilities will include managing the fundraising inbox, handling phone enquiries, entering data into Raiser’s Edge, and supporting a wide range of fundraising administration tasks.
Key Responsibilities:
- Respond promptly and professionally to supporter enquiries via email, phone, and post, ensuring a positive and engaging donor experience.
- Accurately manage and process donation data across various income streams, including online platforms (e.g. JustGiving, Enthuse), and ensure correct income coding in collaboration with data and finance teams.
- Provide exceptional supporter care by acknowledging donations promptly, responding to enquiries via inbox and phone, and maintaining a high standard of supporter engagement and communication.
- Maintain and update the charity’s CRM system (Raiser’s Edge), ensuring accurate data entry and supporter records for donations, fundraising pages, and event participants.
- Deliver administrative support for fundraising and challenge events, including sending out materials, managing stock of supporter resources, and supporting event logistics as required.
- Assist with stewardship activities and community fundraising support, including preparing and mailing fundraising packs, setting up new fundraisers, and helping coordinate communications.
Person Specification:
- Previous experience in a supporter care, customer service, or administrative role, ideally within a charity or not-for-profit environment.
- Proficient in Microsoft Office (especially Outlook, Word, and Excel), with the ability to manage multiple tasks efficiently.
- Confident using a CRM database, preferably Raiser’s Edge, with strong attention to detail and accuracy in data entry.
The deadline for applications is Wednesday 14th May 2025 at 4pm.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
We are excited to announce that in September we are opening two new clubs in Bromley borough (location to be confirmed). One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years). We are seeking a Programme Delivery Manager to manage these new clubs.
About the role
Working with the Head of Programmes and Services to design and implement CASPA’s service delivery programmes in line with CASPA’s charitable objectives and strategic aims.
A Programme Delivery Manager (PDM) is responsible for managing supervisors, support workers and volunteers. PDMs ensure members’ developmental needs are central to all activity planning and delivery and are responsible for building and managing community partnerships. Key responsibilities include:
-
Designing, planning and implementing programmes in line with our strategic aims.
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Manage and track programme and activity budgets, ensuring value for money and efficient allocation of funds.
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Champion member engagement and work with staff to identify needs in our programme and service portfolio.
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Safeguarding responsibilities including first point of contact as required, managing safeguarding records and provide safeguarding guidance to staff and volunteers.
Salary Band: £ 12,958.40 - £13,293.28 per annum
Contract Type: 1-year fixed term
Working Pattern: 14 hours per week. Weekday(s) late afternoons and evenings. School holidays mornings and afternoons. Weekend trips.
Location: Bromley based location
Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis.
About you
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills. You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you are keen to join us at CASPA and believe you have what it takes to be a Programme Delivery Manager, please read through the relevant Job Description carefully.
This will give you more information about what is required for the different roles. It also includes a person specification.
Please apply with:
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
You will also need to complete our application form which is on our CASPA website.
The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check. We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment.
As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of Designer will be able to demonstrate:
- A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines
- Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements
- Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage
- Knowledge of design trends and developments
The main duties of the Designer role include:
- Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Helping to maintain a strong, consistent visual identity across all union communications
- Creating infographics and data visualisations to simplify complex information
- Contributing to PCS's social media work
Closing date: at 12 midday on Wednesday 14 May 2025
Interviews will be held by Zoom: Wednesday 28 May 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: DESIGNER
Ref: 0225
Grade: Band 3, London
Salary
Spine points 33 29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives.
Responsible to: Band 4, line manager
Responsible for: N/A
Contacts
External:
Freelancers, photographers, printers and suppliers, PCS reps and members.
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments.
Main duties and responsibilities
1.Design
- Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Help maintain a strong, consistent visual identity across all union communications
- Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users
- Create infographics and data visualisations to simplify complex information
- Execute multiple design projects from concept to completion, meeting deadlines and budget requirements
- Prepare artwork, reports and other documents for print production and digital use
- Stay up-to-date with design trends and industry best practices
- Ensure all photography and illustration reflects PCSs Equal Opportunities Policy
- Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc
- Work with the Technology Services and Communications Team to help deliver effective digital communications
- Contribute to project-based work
- Contribute to PCS's social media work
2.Training and support
- Advise staff members and lay reps in the effective use of design in communications
- Develop good working relationships with staff and reps to ensure that the unions communications are effective
- Advise PCS staff and other contributors about effective design strategies relevant to their specific needs
3.People Management (where appropriate)
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity issues in line with the wider PCS approach
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
4.Team Working
- Proactively promote team working
- Actively participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide support to team members
5.General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion and with advance notice
Person Specification: DESIGNER
Ref: 0225
Date: April 2025
Location: Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment
- Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics
- Experience with digital design, including social media assets, web design, video editing and email marketing
- Project management involving multiple stakeholders and competing priorities
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Knowledge and understanding of trade unions, campaigning and work of the public sector
- Knowledge of design and print processes and trends
- Impact and use of Digital and IT applications in a trade union
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to work with others to understand and explain detailed project requirements and create design solutions
- Excellent attention to detail and the ability to work on multiple projects simultaneously
- Creative illustration of on-brand ideas for a diverse audience
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
IDVA x2
Location: Redbridge/East London/Hybrid
Salary: Qualified applicants £29,923 - £32,623 per annum (salary will be offered at the bottom of the band)
Unqualified £28,255 - £29,913 per annum (salary will be offered at the bottom of the band)
Contract: Permanent
Vacancy Reference:S675
Closing Date: 2nd June
Interview Date: 11th June
Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men, and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
About the Service: Our Solace Advocacy Support Service (SASS) teams provide advocacy and support to survivors of domestic and sexual abuse living across London. We are recruiting two IDVA positions in our nee Redbridge team.
About the role: The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as high-risk requiring crisis short-term intervention, providing advice, advocacy, and onward referral where appropriate.
About You: We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, experience of supporting survivor’s domestic and/or sexual abuse including strong casework management skills.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
Solace Women’s Aid values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Solace is a Disability Confident employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
Unfortunately, we do not accept CVs and request no contact from recruitment agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the new Challenge Events Manager, you will play a pivotal role in shaping and executing The Passage's Challenge Events Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Over the past year, we have seen significant growth in the number of people wanting to sign up to challenge events and raise money for The Passage and we have ambitious plans as part of our new three-year strategy. This is a new role and an exciting opportunity that will take the lead on our third party and bespoke challenge events. You will bring enthusiasm and experience that aim to raise The Passage’s profile and reach as well as significant income. You’ll manage annual events, test new event concepts and support our growing network of event participants. This is a varied role with lots of potential for growth and development. You will proactively monitor trends and conduct competitor research and analysis to ensure that our event’s portfolio is competitive and attractive to supporters.
You’ll work closely with our Head of Supporter Engagement and Corporate Partnerships team to build and expand our events programme, whilst stewarding existing supporters and engaging new audiences. A key focus of this role is to provide excellent stewardship to boost engagement and optimise fundraising. You will be responsible for overseeing the planning and creation of engaging content for emails to build a strong sense of community. Additionally, you will be responsible for recruiting new supporters, nurturing relationships and providing exceptional stewardship to ensure long-term, reliable support.
This role offers an excellent opportunity to be at the forefront of Challenge Events fundraising, shaping and delivering supporter journeys, developing relationships and organising events as part of a close, collaborative and supportive team. You will be calm when working under pressure, with experience of delivering high quality events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
You are someone who:
- shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
- has excellent interpersonal, organisation and IT skills.
- is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
- works well both in a team and independently.
Working expectations:
- The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
- Attendance and commitment to further training.
- We are open to the possibility of multiple part-time roles within this setting.
Key Responsibilities for this role
- Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer.
- To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work.
- To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
Please note we will be holding interviews as we get applicants in and may close the post early.
We are unable to support applicants who do not already have the right to work in the UK.
You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
We are seeking a skilled and experienced Strategic Communications Manager to join our Communications team. This role will be pivotal in shaping and executing our communication strategies to support our vision and strategy, working closely with the marketing, brand and digital teams to ensure cohesive customer journey and impactful messaging across all channels online and offline.
Additionally, this role will involve account management of communications deliverables across the organisation and strategic transport outcome areas and building strong close relationships with key stakeholders in the sector as required.
What you will be doing:
- Develop and implement comprehensive communication strategies for a range of different B2B and B2C audiences that profile our work and promote our grant, innovation and research products and services ensuring smooth customer journeys at all touchpoints.
- Ensure that there is a smooth customer journey for different audiences across identified touchpoints, maximising the impact of our content and CTAs for all audiences.
- Collaborate with the marketing, brand, digital and press teams to develop our content themes, and create content for various platforms including social media, website, email campaigns, and press releases.
- Collaborate with the brand and marketing team to deliver online and offline events.
- Support in delivering brand and communications activities for key partnerships and stakeholders as required.
- Manage projects in an account management type structure, ensuring timely and effective execution of communication plans and initiatives.
- Anticipate and manage risks and external factors that could influence the communications message, ensuring proactive and strategic responses.
- Monitor, analyse and report on communication metrics to assess the effectiveness of strategies, KPIs and make data-driven recommendations for improvement to communications and customer journey.
- Collaborate with innovation, research, and grant team to set creative, clear strategic communications goals that raise awareness and profile our work in the right way, with the right audiences. This will involve creative brainstorming of tools and tactics as well as gathering examples of best practice from industry.
About you:
Must haves:
- Extensive experience in strategic communications, with a strong background in marketing, branding, and digital.
- Proven track record of developing and executing successful communication strategies for a range of audiences promoting a range of CTAs.
- Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.
- Experience of creating a range of content for different platforms, from video and infographic to web pages and social media posts.
- Experience of managing communications partnerships and or campaigns with third party organisations.
- Strong project management skills, with the ability to manage multiple priorities and deadlines and evidenced experience in ability to record and report effectively on communications projects through systems such as Microsoft Planner.
- Proficiency in using communication and marketing tools, such as social media platforms, content management systems, and analytics software.
- Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders.
- Proactive approach to delivery – key part of this role will be to ensure that relevant senior communications colleagues are kept informed and consulted on key projects.
Nice to have:
- Experience of leading or supporting online and offline events.
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
Reporting lines and relationships
Reports to: Senior Strategic Communications Manager.
Key relationships: Other Strategic Communications Manager, brand, marketing and digital team, wider communications team, wider organisation.
Extra Information
- The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station.
- Blended working arrangement with three days a week working from home.
- The job holder may be required to travel around the UK from time to time to attend various exhibitions, events relating to work. This could involve occasionally overnight stays and working outside of normal office hours (including weekends).
We are building a future where all disabled people have the transport options to make the journeys they choose.

The client requests no contact from agencies or media sales.