Practice manager jobs

Purpose of the role

At NEON we believe that organising is crucial if we’re to build the power we need to win a new economy and deepen cross-community solidarity at a time of political polarisation. A central part of our new strategy - and this role -  is to support movement organisations and organisers to build their capacity to do what we call Transformative Organising - where we transform the conditions we live in, transform ourselves and transform who has power in society. We use a combination of trainings, 1-2-1 mentoring and strategic partnerships with movement organisations to give organisers the tools, skills and confidence they need to build a base with those at the sharp end of the crisis, develop politically conscious leaders, and plan strategic & escalating campaigns that win. You’ll work with our Head of Organising and colleagues in the Movement Building Hub to scale up this offer over the coming years, with a particular focus on the housing, climate and migration movements, as well as supporting movements to tackle a rising far-right. 

What you will be doing

1. Deliver organising trainings to social movement organisers and campaigners, using content from our Transformative Organising programme and working closely with our Head of Organising and NEON trainers. These will be a mix of shorter workshops and multi-day trainings, blending in-person and online delivery, and you will be supported to experiment with different delivery models to meet movement needs. 

2. Work in partnership with organisers, organisations and coalitions to build their organising capacity over the long-term, through ongoing mentoring and hands-on support and training.

3. Conduct extensive 1-2-1s with movement organisers, to strengthen relationships, explore opportunities for collaboration and understand movement needs. 

4. Support the development of a network of UK-based organisers, and create spaces for collective learning and ensure NEON’s organising offer meets the needs of organisers on the ground.

5. Work with the Head of Organising to periodically review and update NEON’s Transformative Organising content, staying responsive to movement needs and incorporating the latest organising practices and tools. 

6. Organise public events on organising topics, including webinars and workshops, bringing together organisers from across social movements

7. Contribute to the Movement Building Hub’s wider work, including the organising components of our Worker-led Transition programme and our work to build the strategic capacity of movement leaders and organisations. This role will also contribute to cross-organisational work in NEON’s key focus areas (migration, housing, climate, and tackling the rise of the far-right), as well as projects to support the development of NEON’s internal culture. 

Who you are

This isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it. 

We’re looking for someone with a: 

1. Proven track record of using organising tools and approaches to plan and deliver successful campaigns, with at least 3-5 years of experience. This might include doing base-building, conducting outreach, mapping, organising mass meetings and actions, or integrating political education into campaign planning 

2. Ability to deliver a strategic and escalating organising plan in a fast moving  and politically complex environment 

3. Experience of delivering trainings, including to those at the sharp end of injustice, with a passion for being and developing as a trainer

4. Understanding of UK social movements, their strengths and weaknesses, and opportunities for NEON to provide support 

5. Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with a range of movement organisations and individuals, including those directly impacted by injustice and oppression

6. Excellent planning skills to ensure projects are designed delivered to a high standard

7. Ability to work independently and flexibly in a dynamic organisation

8. Willingness to occasionally work unsociable hours (always repaid with TOIL)

9. Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion

10. An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.

The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

We are recruiting for this role on a rolling basis; we will review all applications on receipt and invite applicants that meet the minimum requirements to interview. 

Head of Customer Services

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May, midday

Are you a passionate leader with a flair for driving change?

We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.

We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.

You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.

What You’ll Do

· Design and deliver a consistent customer journey that spans all our services

· Pioneer a customer-first culture and demonstrate exemplary leadership

· Harness tech and innovation to improve processes

· Champion our new membership programme, launched April 2025

What You’ll Bring

· A proven track record in customer service, transformation and culture change

· Sharp strategic thinking, plus confidence working with data, compliance and KPIs

· Great people skills, you must be able to lead, coach, train and bring others with you

· A passion for inclusion and for building solutions that meet real-world needs

What We’ll Offer

· An opportunity to create lasting impact across a well-loved and ambitious organisation

· A vibrant, values-driven culture where your voice matters

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.  

For any questions, please let us know and Jo Clarke will be happy to contct you. 

Please note applications without a cover letter will not be shortlisted. 

Alternatively you can download our application form from our website.

If you're shortlisted, we’ll carry out DBS and reference checks before appointment.

If you need support with your application please do let us know.

About AUKWSBH

We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

The National Association for People Abused in Childhood (NAPAC) is seeking to appoint an experienced, values-aligned IT consultant (or consultancy) to provide ongoing external support to our UK-based charity.

We are a small, trauma-informed organisation with a distributed team working in hybrid and remote settings, and we are in the process of transitioning to a fully cloud-based system (Microsoft 365). The appointed consultant will play a key role in supporting this shift and ensuring smooth, consistent, and empowering IT experiences for all staff.

Please review the attached brief for details. 

The Talent Set is thrilled to be working with a fantastic organisation who are seeking an Interim Part Time Trust Fundraiser to support them on a 3 - 6 month role. 

Working fully remotely or hybrid-London and with complete flexibility, the successful candidate will be responsible for cultivating relationships with trusts and foundations, creating a robust pipeline of applications, and ensuring accurate and timely reporting. This role demands efficiency and the ability to produce numerous high-calibre applications within set deadlines, clearly articulating the client's mission and impact.

Joining a supportive and collaborative team where every contribution is valued, this position offers an excellent work-life balance and the chance to be an integral part of a tight-knit group committed to mutual support, growth, and innovation. 

Key Responsibilities:

• Develop and write compelling, high-quality funding applications to trusts and foundations.
• Maintain and nurture relationships with existing trust and foundation supporters.
• Establish and manage a clear pipeline of applications and associated reporting deadlines.
• Ensure the timely and accurate reporting to funders on grant expenditure and impact.
• Collaborate effectively with internal teams to gather essential project information and impact data.
• Maintain meticulous records of all trust-related activities.
• Monitor funding success rates and income against established targets.

Essential Experience and Skills:

• Proven experience in fundraising within the charitable sector.
• Exceptional written communication skills with a demonstrable ability to create persuasive funding proposals.
• Strong attention to detail and a highly organised approach to managing workload.
• Ability to interpret and present complex information in a clear and concise manner.
• Experience using CRM systems and managing databases effectively.
• A solid understanding of the UK trust and foundation funding landscape.
• Excellent time management skills and the ability to work effectively and independently.
• Knowledge of charity governance and best practices in grant management.

Working Hours: Part-time, 3-4 days per week.

 

What’s on Offer:

• £145 - £231 per day PAYE (including holiday pay)
• Part-time opportunity 
• A flexible working set up, remote with occasional travel to London
• A 3 - 6 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

£145 - £231 per day PAYE (including holiday pay)

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.

This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.

Key Responsibilities:

• Maintain accurate and legally compliant supporter and membership data in the CRM system.
• Develop, implement, and review CRM data processes to improve the supporter journey.
• Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
• Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
• Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
• Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
• Ensure the accurate recording and reconciliation of donations and membership fees.

Person Specification:

• Experience working with CRM systems to manage supporter or customer data.
• Understanding of data protection and legal compliance regarding data handling.
• Strong organisational and interpersonal skills with attention to detail.
• Excellent communication skills and a commitment to delivering high-quality customer service.
• Experience in managing financial transactions and payment processes.
• Previous experience within a fundraising or membership-based organisation.
• Familiarity with Direct Debit administration and working with BACS or Payfile systems.
• Ability to liaise with external service providers and support cross-functional teams.

What’s on Offer:

• This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
• A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
• A rare part-time opportunity of 29.5 hours per-week and an immediate start.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are Career Ready

We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

Salesforce Administator

Role purpose

As an experienced Salesforce Administrator with strong development and project delivery skills, you'll be the go-to expert for maintaining, improving, and scaling our Salesforce platform to support service delivery, reporting, and insight. You'll work closely with colleagues across teams to optimise systems, support data-driven decision making, and contribute to wider organisational impact.

Main responsibilities and accountabilities

· Own and manage the Salesforce support function, triaging and resolving tickets, analysing issues, and escalating as needed, while keeping users informed via our internal support system.

· Lead the delivery of Salesforce projects and enhancements, including scoping requirements, managing timelines, coordinating with stakeholders, and ensuring successful rollouts.

· Collaborate with the Business Analyst to design and build insightful dashboards, custom reports, and data visualisations to support decision-making across programmes and services.

· Configure and maintain all aspects of the Salesforce platform including custom objects, fields, workflows, validation rules, page layouts, profiles, permission sets, and user management.

· Maintain data integrity by managing imports, exports, de-duplication, and regular audits to ensure clean, consistent, and reliable information across the system.

· Conduct system testing, regression testing, and coordinate user acceptance testing (UAT) for all Salesforce updates and enhancements, including those from seasonal releases.

· Support the creation and integration of FormAssembly forms with automated workflows and ensure secure, accessible data capture processes.

· Develop and maintain up-to-date technical, configuration, and process documentation to support internal knowledge transfer and business continuity.

· Deliver onboarding and ongoing training for users, run workshops, and provide tailored guidance to build confidence and promote effective system use.

· Prepare and deliver data reports for internal and external stakeholders, including quarterly performance reports for funders, local authorities, and programme partners.

· Use Salesforce data proactively to identify trends, support programme development, and contribute to our digital transformation strategic plan.

· Ensure compliance with internal data management standards and external data protection requirements (e.g. GDPR).

· Contribute to continuous improvement of our digital infrastructure, bringing in new ideas, integrations, and automation opportunities to improve efficiency and outcomes.

Person Specification

Essential skills and experience

· Proven experience as a Salesforce Administrator with hands-on configuration expertise.

· Demonstrable experience managing Salesforce projects from concept to delivery.

· Strong stakeholder management and communication skills; comfortable working with both technical and non-technical teams.

· Strong understanding of agile project management principles and tools (e.g., Microsoft Planner, Jira, Trello).

· Advanced reporting and dashboard design using native Salesforce tools.

· Experience with Salesforce declarative development (e.g., Flow, Process Builder, validation rules).

· Proven ability to document systems and processes clearly for both technical and end-user audiences.

· Understanding of data protection principles and best practice in data governance.

· Comfortable with change management, user training, and system adoption strategies.

· Experience in working collaboratively with developers, product owners, and analysts.

· Excellent problem-solving skills and attention to detail.

For full details please see the candidate pack available on Charity Job.

Timetable

Applications close at 5pm on Tuesday 20 May 

Please note that the closing date may be brought forward if we receive strong applications.

How to apply

Please apply via Charity Job. You will be asked to submit your CV and to complete some application questions.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

The Association of Illustrators (AOI) is seeking an exceptional Chair to lead our Board of Directors. As the foremost professional body for illustration, the AOI has proudly supported and championed the creative industry since 1973. Today, we serve a thriving global community of more than 2,000 members.

Our Organisation and Next Chapter

The AOI stands as a recognised global leader in the illustration sector, combining robust financial management with innovative member services. Under the guidance of our current CEO and outgoing Chair, we have achieved significant milestones:

•Built substantial financial reserves

•Strengthened our advocacy for illustrators' rights

•Established new revenue streams

•Enhanced our industry profile and influence

•Developed comprehensive career support initiatives 

We are entering an exciting phase of development, requiring visionary leadership to grow our organisation whilst maintaining excellence in member support. The creative landscape is evolving rapidly, particularly with emerging technologies like AI, and we seek a Chair who can help us navigate these changes strategically.

Position Overview

Working closely with the Board and CEO, the Chair will guide the AOI's strategic direction while ensuring robust governance and sustainable growth.

Key Details:

•Reports to: Board of Directors

•Direct report: Chief Executive Officer

•Location: Somerset House, Central London 

•Time commitment: Quarterly board meetings (2 hours each) plus approximately 16 hours monthly for strategic consultation

Remuneration:

£11,000 - £13,000 per annum, comprising of:

•£1,000 PAYE stipend for governance duties

•Up to £12,000 annually in consultancy fees for strategic advisory work

Role Responsibilities

Strategic Leadership and Vision

-Guide strategic planning processes and implementation in collaboration with CEO and board

-Ensure alignment between commercial growth and social impact

-Foster innovation while maintaining financial sustainability

-Lead the Board in setting and reviewing strategic objectives

-Build consensus around key strategic decisions

Governance and Compliance

-Chair quarterly Board meetings with effectiveness and professionalism

-Ensure the Board fulfils its duties and responsibilities

-Oversee risk management and mitigation strategies

-Monitor organisational performance against strategic objectives

-Ensure compliance with legal and regulatory requirements

Financial Oversight

-Guide financial strategy and sustainability

-Review and approve annual budgets and financial reports

-Ensure appropriate financial controls are in place

-Support the development of new revenue streams

Stakeholder Engagement and External Relations

-Build and maintain strategic partnerships

-Act as an ambassador for the organisation

-Advocate for illustrators' rights and interests

People Leadership

-Provide support to the CEO 

-Lead Board recruitment and succession planning

-Foster a collaborative and inclusive Board culture

-Support professional development of Board members

Person Specification

Essential Experience

-Proven senior leadership experience in the creative industries or related sectors

-Track record of successful strategic planning and implementation

-Understanding of governance and financial management

-History of delivering both social and commercial value

Knowledge and Understanding

-Appreciation for the illustration industry and its challenges

-Strong grasp of the creative sector's commercial landscape

-Understanding of not-for-profit governance

-Awareness of emerging technologies and their impact

-Understanding of diversity and inclusion best practices

Leadership Qualities

-Strategic thinker with proven problem-solving abilities

-Excellent chair and facilitation skills

-Strong diplomatic and negotiation abilities

-Ability to build consensus and manage diverse viewpoints

-Commitment to collaborative leadership

How to Apply

To express your interest in this position, please submit:

•A comprehensive CV

•A covering letter explaining your suitability for the role

•Contact details for two professional references (these will only be contacted with your permission)

Please send your application by 5pm on 12th May 2025 

The AOI is committed to building a diverse and inclusive organisation. We particularly welcome applications from candidates who are under-represented within the illustration industry. We believe that diversity strengthens our organisation and look forward to hearing from all interested applicants.

If you would like to submit your expression of interest in an alternative format, such as a video recording, please contact us in advance to discuss options.

Senior Policy Executive
c. £35,000 - £40,000 per annum
Permanent/ 2 days a week in office/ London

The Talent Set is thrilled to be working with a fantastic financial services membership association as they recruit for a Senior Policy Executive. This influential organisation plays a vital role in representing and advocating for the UK’s private capital industry, which has grown from a niche sector into a mainstream force within the wider economy over the past four decades.
In this newly created role, the Senior Policy Executive will support efforts to promote transparency across the industry by leading on initiatives. The successful candidate will be involved in research, analysis, stakeholder engagement, and high-level policy reporting, contributing to work that has significant economic and social impact across the UK.

Key Responsibilities:

• Lead and manage the organisation’s activities related to specific guidelines, including coordinating reporting processes, board meetings, and stakeholder engagement.
• Conduct in-depth analysis of private equity transactions to assess scope under specific Guidelines and support industry transparency initiatives.
• Engage directly with member firms, investors, and portfolio companies to provide guidance on policy matters and promote best practices through briefings, webinars, and events.
• Draft high-quality policy content, including consultation responses, briefing notes, technical articles, and reports.
• Coordinate and support the Legal and Accounting, Reporting & Governance (ARG) Committees, including hosting meetings, gathering member feedback, and tracking key legislative developments.
• Collaborate closely with internal teams, particularly External Affairs and Membership, to support cross-functional projects and align policy work with broader organisational goals.
• Monitor emerging legal, regulatory, and governance trends, ensuring relevant internal stakeholders and members are kept informed and engaged with evolving policy landscapes.

Person Specification:

• Strong interpersonal and networking skills, with the ability to build trusted relationships and communicate with senior-level stakeholders.
• Proven experience in project management, with the ability to coordinate multiple stakeholders and deliver outcomes effectively.
• A collaborative and team-oriented approach, with intellectual curiosity and the ability to grasp complex policy, legal, and financial issues quickly.
• Comfortable working with data and research, including using tools like Preqin and Companies House to support analysis and reporting.
• Excellent written and verbal communication skills, capable of producing high-quality reports and delivering presentations to senior executives.

What’s on offer?

• Join a leading voice in UK finance, helping shape policy and promote a high-performing, socially valuable industry across the country.
• Be part of a collaborative and inclusive workplace culture, with regular team events and a focus on employee wellbeing and development.
• Enjoy a competitive package, including a discretionary bonus, and generous pension contributions.
• Access a wide range of benefits and perks, from private medical insurance and wellbeing support to season ticket loans and professional development reimbursement.
• Contribute to meaningful, high-impact work at the intersection of finance, policy, and business, with opportunities to engage with industry leaders and government stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Donkey Welfare Adviser

Do you have a high level of equine knowledge with significant experience of working with equines? Are you passionate about animal welfare?

We have an excellent opportunity for a dynamic and resourceful professional with a proven track record of community based animal welfare work.

If you have excellent decision-making and time-management skills and a strong customer service ethic, then apply today to join the team as a Donkey Welfare Adviser for Gloucestershire, Wiltshire and North Somerset.

Position: Donkey Welfare Adviser

Location: Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception

Hours: Full-time, 37.5 hours per week

Salary: £39,212

Contract: Permanent - starting as soon as possible

Closing Date: Sunday 1 June 2025. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Date: Tuesday 10th June 2025 in Banbury, Oxfordshire. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements

About the Role

Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front line role in the work of the sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high quality rehoming scheme, and acting as an ambassador for the charity at all times.

Your principal duties and responsibilities will include:

• Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
• Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
• Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
• Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
• Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
• Work proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
• Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.

What we offer in return:

This is a full-time, Permanent contract starting as soon as possible, working an average of 37.5 hours per week on an annualised hours basis.

Working primarily within the geographical area defined with the position (refer to map) this role requires extensive travel within the region across various terrains and driving conditions. You will be a lone worker within a remote team of other DWAs. Occasional periods of work at Sanctuary sites and other locations will be necessary.

Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

About You

You will be a positive influencer, able to promote and model the charity’s values in all areas of your work.

You will have:

• A high level of equine knowledge with significant experience of working with equines.
• A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
• An understanding of equine behaviour and demonstrable practical experience in the field.
• The ability to influence change and respond appropriately in emotional challenging or confrontational situations.
• Excellent communication skills, with the ability to deliver advice and training to stakeholder groups with varying experience.
• Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Donkey, Equine, Mule, Donkey Welfare, Equine Welfare, Mule Welfare, Donkey Welfare Officer, Equine Officer, Mule Welfare Donkey Welfare Officer, Equine Welfare Advisor, Mule Welfare Advisor, Donkey Welfare Coordinator, Equine Welfare Coordinator, Mule Welfare Coordinator, Animal Welfare, Animal Worker, Animal Welfare Officer, Animal Welfare Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

?? Temporary HR Advisor - Not-for-Profit | 3 Days per Week | Hybrid (1 Day/Week in Office)

Goodman Masson are delighted to be exclusively partnering with a fantastic not-for-profit organisation to find an experienced Temporary HR Advisor to support their People & Culture team during a busy period of growth.

This is a true generalist role, perfect for someone who enjoys variety and thrives in a smaller, fast-paced team. You'll be jumping into a warm, collaborative environment and making a real difference across the full employee lifecycle.

?? Key Focus Areas:

• Lead on recruitment coordination - from guiding managers to onboarding new hires
• Payroll admin - monthly updates, data management, and liaising with the provider
• Provide first-line HR advice across the team
• Support on HRIS, contracts, lifecycle processes, and ad hoc queries
• Be a steady hand for the team's shared inbox and internal stakeholders

? What We're Looking For:

• Solid generalist HR experience - ideally in a smaller or start-up environment
• Confident handling payroll data and liaising with providers
• Familiar with UK employment law & HR best practices
• Experience in the charity or not-for-profit sector is a big plus
• Able to hit the ground running and manage your time well in a part-time role

?? The Role at a Glance:

• 21 hours/week
• £180-£200 per day (inside IR 35)
• Hybrid working: 1 day per week in Central London Office
• Contract: 4 months, Temporary, ASAP start
• Global remit - exposure to international HR matters
• Supportive, agile and values-led team

If you're an HR professional who loves rolling up their sleeves and supporting people-first organisations, I'd love to hear from you!

We are looking to start someone ASAP. CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on [email protected] for more details.

?? DM me or get in touch to apply.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Temporary HR Advisor - Not-for-Profit | 3 Days per Week | Hybrid (1 Day/Week in Office)

Goodman Masson are delighted to be exclusively partnering with a fantastic not-for-profit organisation to find an experienced Temporary HR Advisor to support their People & Culture team during a busy period of growth.

This is a true generalist role, perfect for someone who enjoys variety and thrives in a smaller, fast-paced team. You'll be jumping into a warm, collaborative environment and making a real difference across the full employee lifecycle.

Key Focus Areas:

• Lead on recruitment coordination - from guiding managers to onboarding new hires
• Payroll admin - monthly updates, data management, and liaising with the provider
• Provide first-line HR advice across the team
• Support on HRIS, contracts, lifecycle processes, and ad hoc queries
• Be a steady hand for the team's shared inbox and internal stakeholders

What We're Looking For:

• Solid generalist HR experience - ideally in a smaller or start-up environment
• Confident handling payroll data and liaising with providers
• Familiar with UK employment law & HR best practices
• Experience in the charity or not-for-profit sector is a big plus
• Able to hit the ground running and manage your time well in a part-time role

?? The Role at a Glance:

• 21 hours/week
• £180-£200 per day (inside IR 35)
• Hybrid working: 1 day per week in Central London Office
• Contract: 4 months, Temporary, ASAP start
• Global remit - exposure to international HR matters
• Supportive, agile and values-led team

If you're an HR professional who loves rolling up their sleeves and supporting people-first organisations, I'd love to hear from you!

We are looking to start someone ASAP. CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on [email protected] for more details.

DM me or get in touch to apply.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Join our dynamic Communications team and be part of a rare opportunity to shape the narratives and visuals that amplify the life-changing initiatives of 1625 Independent People. If you're passionate about crafting powerful communications that make a difference, this is your chance to affect change and leave a lasting impression.

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59 Thursday 08 May 2025.

We are striving to better represent the young people we support and therefore are particularly keen to increase applications from minoritized ethnic groups, Muslim and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience. 

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?

We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

What you will be doing:

• By being empathetic and seeking to understanding the complex needs of homeless young people, young people leaving care, and the barriers they face, you will work with them and their support workers to tell their stories. 
• Utilising your creative skill’s, you will create branded collateral that supports a variety of campaigns and events.
• Through your enthusiasm, you will be able to work on own initiative but also alongside your team, ensuring all communications are suitable for specific audiences. 
• By being detail orientated you will be managing a variety of platforms including the website and all social media channels.
• You build strong relationships both internally and externally; you communicate excellently, and you influence others externally to support 1625 Independent People

You will be in Fundraising and Communications Team and your line manager will be our Communications and Community Fundraising Manager.

At 1625 we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job. 

If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 37.5 (this represents 1 FTE)
• Contract type: 1 year contract (Maternity Cover)
• Pay: £27,852 - £29,439 per annum 
• The location: Kingsley Hall, Old Market - there is also flexibility and support to manage working from home. We currently meet as a team 2 days a week at Kingsley Hall. 

A few benefits at 1625ip

In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
• Employee Health Cash Plan with HSF
• A supportive and approachable team with an emphasis on colleague wellbeing 
• “1625 Independent People is an amazing organisation, and I feel very lucky to work here”, Colleague Wellbeing Survey 2024.
• “I couldn’t be happier with the opportunities and support I have received in my career progression that has led me to my dream job!” See what other colleagues have said about their career development with us, on the vacancy page of our website. 
• 1625ip is a Disability Confident Employer.
• Flexible working

Important dates

• Application deadline closes: 23:59 Thursday 08 May 2025.
• If you have not heard from us by the end of the day on Wednesday 14 May 2025, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Wednesday 21 and Thursday 22 May 2025. 

Application information

Ready to see yourself in this rewarding role? We can’t wait to hear from you.

• To access the Job Pack and submit an application, please visit the vacancy page on our website.
• You will be asked to answer 3 questions at the end of the Word application form. These are required to ensure your application can be shortlisted. 
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you. 

Equitable opportunities for everyone

We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. 

As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.

We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer, and have made the Menopause Workplace, Mental Health at Work, and Bristol Equality Charter pledges.

Please see our Policies section on the website, for further information.