Product jobs
Interview dates: first stage (virtual) on Wednesday 22nd April and second stage (in person) on Wednesday 29th April
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join Dementia UK as a Mass Participation Manager (Engagement) where you’ll shape how we connect with and inspire mass participation supporters, ensuring every interaction is meaningful, timely and drives long-term engagement. You’ll lead a talented supporter facing team, optimize supporter journeys, and use data-driven insights to grow income and maximise lifetime value.
You will be responsible for the stewardship of supporters taking on a virtual event or Dementia UK owned product. The virtual events portfolio at Dementia UK consist of a series of month-long challenges that bring our supporters together online across the UK, for example our upcoming Walk 31 Miles in May challenge. The Owned Products Team is responsible for delivering key flagship events such as Time for a Cuppa, alongside other mass participation fundraising products at Dementia UK. Working closely with the Mass Participation Manager (Virtual Projects) and Mass Participation Manager (Products) you will drive excellent supporter experience, ensuring supporters are engaged, well-supported throughout their events, and motivated to continue their engagement with Dementia UK.
A part of this role will be project based, with the goal to develop supporter experience to build lifetime value of supporters by regularly reviewing stewardship journeys. You will also work with other fundraising teams to identify any other fundraising opportunities to continue the supporter journey after our virtual events to build supporter long term value. You will be managing a team of four and will support them with complaints escalation, first point of contact customer service with mass participation supporters, and identify areas of improvement with the team’s processes.
We are looking for you to have experience with high volume of supporter enquiries and some experience of managing a team or helping them to deliver excellent supporter or customer care, especially in busy periods. You will have experience of delivering supporter journeys and stewardships communications, as well as strong fundraising and stewardship knowledge to motivate, uplift and engage our supporters to build long term value with Dementia UK.
If you’re passionate about supporter experience, thrive on improving processes, and want to make a tangible impact for families affected by dementia, then this role is for you.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Manager Department: Income Generation and Partnership Development
Reports to: Director of Income Generation and Partnership Development
Hours: Full time, (part time and flexible arrangements considered)
Salary: £30k-£38k (pro-rata if part time and dependent on experience)
Contract: Fixed term for 2 years, potential to extend depending on funding
Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum
Role purpose:
To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff.
Key deliverables:
Strategy & Income Growth
• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving
• Set and monitor income and engagement targets, using data insights to refine and improve approaches.
Campaigns & Appeals
• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.
• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.
• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.
• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director.
Donor Engagement & Stewardship
• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
• Attend events as required to meet donors.
Data Management & Reporting
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).
• Use the database to track donor engagement and manage contact strategies.
• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.
Collaboration & Support
• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.
In undertaking these roles, the postholder should also have regard to: -
• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager.
Please find attached the full job description and person specification.
As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE’s mission and supporting the education of mathematics across the sector.
The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.
Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.
As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.
Key Responsibilities:
- Lead the development and delivery of AMiE’s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
- Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
- Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
- Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight‑driven decision‑making.
- Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high‑performance culture.
What we need from you:
Essential
· Significant experience in a senior membership and/or engagement role
· Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement
· Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency
· Line management experience, including a proven ability to lead, motivate, and develop teams
· Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders
Desirable
· Knowledge and understanding of the education sector
Skills and Qualities
· Self-aware and self-confident with a proactive approach to continuous development
· Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately
· Excellent IT skills, including the confidence to try new digital technologies
· An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE’s values and ways of working
· Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them
· Excellent organisational and planning skills with an agile and flexible approach
To find out more about this role and how to apply please download the Candidate Pack.
Download the candidate pack for full details of the role and how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools.
This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach.
The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice.
We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people.
About The Difference
Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper.
Key Responsibilities
- Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice
- Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction
- Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy
- Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out
- Represent The Difference through speaking engagements and writing
About You
Essential:
- Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships
- Experience designing and delivering professional development that has led to improved student outcomes
- Proven ability to build teams with strong identities to deliver against ambitious targets
- Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes
- Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities
- Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE
- Commitment to personal growth, including diagnosing your own development areas and using others' expertise
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired:
- Insight through life or work into school experiences of over-excluded young people
- Product design experience building business cases for new services in the school sector
- Early-stage social enterprise or charity experience
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we’re looking for a dynamic Retail Trading Manager to develop our retail function into its next phase.
We’re an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operations are at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.
Our Vision for Retail:
Retail is a cornerstone of our income generation strategy. With plans to open new stores and invest in our existing network this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.
Hours: Full-time, 37.5 hours per week (Monday-Friday, including some weekends and bank holidays).
About the Role:
As our Retail Trading Manager, you’ll support our charity retail operations, leading on the buying and control of new goods. You’ll build relationships with existing and new suppliers, build ranges and provide merchandising guidance to stores. You’ll also put in place robust processes to control replenishment and shrinkage.
Additionally, there is opportunity to work with store management teams to develop retail led events to drive footfall and engage with customers in our local communities. You’ll also support new store openings and refits.
This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.
Key Responsibilities:
Bought in goods ‘new goods’
- Lead and deliver 1–3 year growth and annual trading plans for new goods, ensuring KPI performance
- Manage supplier relationships, sourcing and buying across all channels
- Develop store-specific ranges and provide visual merchandising guidance to maximise sales
- Monitor competitor activity and adjust product, pricing and ranges accordingly
- Maximise sell-through and implement effective stock, pricing, margin and administration processes
- Work with store teams, warehouse and logistics to meet demand and drive performance
- Support and develop the New Goods team as the business grows
Retail events and projects
- Prioritise opportunities to hold retail events which can be held across the estate, for example flash sales and family fun days
- Identify local retail events which can be held in individual stores
- Analyse results from retail initiatives to ensure learnings are captured and future events are optimised
- Support and on occasion lead on projects within the retail function
About you:
- Experience of delivering to targets and budgets
- Proven experience in leading and motivating high performing teams to deliver against targets
- Knowledge of P&L management
- Experience of effective stock control management and product display
- A team player, experienced in delivering accurate work on a timely basis
- Experience of managing and motivating volunteers
- A passion for community engagement and a commitment to our values
- A full driving licence and access to a vehicle
If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. For full details and how to apply, visit our website.
First interviews will be held via Teams on Tuesday 28 April 2026 with in-person second interviews planned for Tuesday 5 May 2026.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please Note: You will not be eligible to apply unless you hold the L2 Award in Instructing Cycle Training and have worked for 5 years in cycle training. If you do not hold this qualification your application will automatically rejected.
- Lead the Trust’s strategic development work supporting our 2025–2035 strategic ambitions.
- Drive innovation across the Bikeability programme — including training guidance, evidence-based pilots, and digital learning products.
- Use your expertise as a qualified cycle training instructor to shape improvements to national training delivery.
- Support research, evaluation and evidence generation to ensure the programme remains future-focused and impactful.
- Represent the Trust at national forums, government meetings, conferences, and sector events.
- Manage development budgets, oversee project governance, and contribute to strategic decision-making.
- Ideal for someone with quality assurance experience, a strong background in qualification design and evaluation, and a proven track record of delivering innovative, high-impact projects.
We expect to hold interviews on either 10th or 13th April but we may do rolling interviews.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
The Community Events Executive will play a key role in delivering our Community Fundraising strategy. Working closely with the Senior Fundraising Executive - Community & Events, this role will oversee the planning, delivery and growth of community-focused fundraising activity across a range of channels. The postholder will manage a portfolio of community fundraising products and partnerships, tailored to engage specific audience groups and will be responsible for building and nurturing relationships with supporters, Community Champions and volunteers at a local level to maximise engagement, participation, and income.
About You:
ESSENTIAL
- Experience delivering events or community-based fundraising activities.
- Proven experience of building relationships with community groups and/or volunteers.
- Strong relationship management skills with the ability to engage and inspire volunteers and supporters.
- Excellent organisational and project management skills with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Proactive and self-motivated, with a collaborative approach.
- Ability to work flexibly, including some evenings and weekends, with occasional travel.
- Holds a current, valid driving license and access to a vehicle for work purposes.
DESIRABLE
- Knowledge of fundraising regulations and best practice.
- Experience using CRM systems and online fundraising platforms to manage supporter relationships and fundraising efforts.
- Knowledge and experience of using social media platforms to promote supporter events.
To view the full job description, please visit the Careers page on our website.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Senior Legacy Officer
Location: Manchester (Northern Quarter) or London
Contract: Permanent
Salary: £32967.34 - £41740.90
Closing Date: Monday 6th April 2026
Interviews: w/c 7th April 2026
About us
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Legacy Officer to join our Individual Giving and Legacies team.
We support over 16,000 young people each year by providing accommodation, health support and life skills to help them move on from homelessness. Our ambition is to end youth homelessness by 2037.
Our fundraising teams play a vital role in making this happen, with legacy giving forming an increasingly important part of our long-term, sustainable income.
About the role
This is an exciting opportunity to play a key role in delivering Centrepoint’s growing legacy programme, helping to generate over £2.5m annually and supporting our wider fundraising ambitions.
You’ll lead on the development and delivery of impactful legacy marketing campaigns, inspiring supporters to leave a gift in their Will and helping to build meaningful, long-term relationships.
Working collaboratively across teams, you’ll create compelling supporter journeys, use insight and data to drive performance, and manage agency relationships to deliver high-quality, multi-channel campaigns.
This role can be based in either our London or Manchester office.
What you’ll be doing
- Delivering multi-channel legacy marketing campaigns (direct mail, digital, telemarketing and paid media)
- Developing and optimising supporter journeys to increase engagement and legacy pledges
- Using data, insight and a test-and-learn approach to improve campaign performance
- Managing relationships with external agencies and suppliers
- Collaborating with internal teams including Data & Insight, Communications and Supporter Care
- Monitoring budgets and ensuring campaigns deliver against KPIs
- Supporting the development of in-memory giving products and stewardship approaches
About you
We’re looking for a creative and data-driven fundraiser who understands the sensitivity and impact of legacy giving.
You will have:
- Experience in legacy, direct marketing or relationship fundraising
- Strong knowledge of supporter journeys and campaign delivery
- Experience managing external agencies and delivering campaigns end-to-end
- The ability to analyse data and translate insight into action
- Excellent communication and stakeholder management skills
- A proactive, collaborative approach with a passion for innovation
Most importantly, you’ll have a genuine commitment to supporting young people and helping to end youth homelessness.
Why join Centrepoint?
In return for your efforts, you’ll receive:
- 25 days annual leave (rising to 27 days)
- Healthcare cash plan and private medical insurance
- Employer pension contribution (5%)
- Income protection
- Cycle to Work scheme and interest-free travel loan
- Ongoing training and development opportunities
We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).
Our commitment to inclusion
At Centrepoint, we are committed to creating an inclusive environment where everyone feels valued. We welcome applications from all backgrounds, including those with lived experience of homelessness.
Using AI in your application
We recognise that some candidates may choose to use AI tools to support their application. While this is fine, we encourage you to ensure your application reflects your own skills, experience and motivations. Applications that appear overly generic or not tailored to the role may not be progressed.
Apply now
Don’t miss out on this fantastic opportunity to join our team as a Senior Legacy Officer — click Apply now.
The client requests no contact from agencies or media sales.
Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of seriously ill children and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.
If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.
Full‑time 1 year FTC | Hybrid (UK‑wide with travel to our Bristol Office) | £42,000
Purpose of role
The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.
The main objectives are as follows:
- Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
- Develop and deliver a business development strategy, including prospect research, managing a robust pipeline of opportunities, and developing a diverse range of business development products.
- Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



Job title: Associate Director of Data and Digital Transformation
Hours: 35 hours per week
Salary: £70-79,500
Employment type: Permanent
Team: Digital, Data and Technology
Location: Hybrid (average of 1 day per week in London office)
Line Manager: Chief Operating Officer
Direct Reports: 4
Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You’ll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You’ll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You’ll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you’ll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver.
This is a hands-on, delivery‑focused leadership role for someone who can build practical solutions, develop teams, and embed a service‑oriented, user‑centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission. This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams.
What We’re Looking For
We’re looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You’ll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don’t need to have held a formal leadership title—but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver.
Essential Skills & Experience
- Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together.
- Credible technical knowledge and up to date understanding of developments in technology.
- Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team.
- Experience of service design in a charity, public sector or service delivery organisation.
- Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context.
- A track record of improving data maturity and operational use of data and insight.
- Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements.
Skills & Attributes
- A genuine people person who builds trust quickly and collaborates naturally.
- Pragmatic, grounded and solutions‑focused — not just a strategist, but someone who turns ideas into real, tangible outcomes.
- Able to support teams with limited digital or data experience and guide them through a development journey.
- Comfortable operating in ambiguity and capable of setting clear direction in evolving environments.
- Strong service mindset with an understanding of co‑design principles and agile ways of working.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with us and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
At Teenage Cancer Trust we’re committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance, At Teenage Cancer Trust we’re committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. This role is subject to a Basic Disclosure and Barring Service check.
How to apply
Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.
We’re here to give every young person facing cancer the best care and support.



Role Purpose:
About Fair4All Finance
Fair4All Finance is a not-for-profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our funding comes from The Dormant Assets Scheme. The scheme makes it possible for money in dormant bank and building society accounts to be used to help good causes.
There are at least 20.3m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s almost half of adults in the UK.
Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.
Innovation and Development
As we continue our exciting growth plans to deliver on our ambitious goals and refreshed strategy at Fair4All Finance, following additional funding from the Dormant Assets Scheme, we are seeking an Associate Director Commercial to join our Innovation and Development Team.
The role involves delivering a portfolio of work which includes completing, negotiating and managing innovative product pilots with commercial and mainstream financial providers, Fintech providers and not for profit community lenders; supporting programmes and transactions on our technology workstream; considering ad hoc strategic opportunities for market interventions and transformations.
Role Purpose:
This is a brilliant opportunity to join a growing and dynamic team working to make the financial services sector fairer for everyone. Millions of people are unable to access the mainstream products and services that meet their financial needs and have to choose between going without essentials or turning to high-cost credit or illegal money lenders. Without safety nets like credit, insurance or savings, everyday life events or financial shocks can tip people into increasingly vulnerable circumstances.
One of Fair4All Finance’s key strategic priorities, and a focus of the Innovation and Development team, is to transform the market, to test and deliver the right products to all customers who need them including dramatically improving access to credit, insurance and resilience products by attracting new entrants, scaling existing providers and supporting mainstream providers to diversify their offerings.
A key part of our strategy is to test and scale product propositions, working in partnership with providers, and, where successful, to scale these propositions up for long term success. We do this by codesigning propositions that work for the customer, commercial arrangements that work for the provider, societal outcomes that deliver for the funders and stakeholders.
The Associate Director – Commercial will lead on the commercial lifecycle of proposition tests, meeting potential partners and developing a pipeline of opportunities through to procurement (where appropriate) or running a transparent competition via a subsidy scheme, bid assessment, contract negotiation with significant providers of lending, insurance and savings products. You will work with those providers to oversee the successful setup and delivery including building in how we measure the success of the pilot or proposition and evaluate the impact.
Also key to the role is liaising with the Head of Proposition, Design and Development to design end to end products that meet the needs of people in financially vulnerable circumstances. Strong collaboration with other members of the team is also essential to build the evidence base (economic, value for money and societal impact) which you will then build into business cases for long term funding for these propositions, or alternative financial support. You will work flexibly across our portfolio of partnerships and propositions as it develops.
You will also engage with the Investment team to:
- Establish appropriate commercial agreements, investment structures and legal vehicles to safeguard our funding.
- Make clear and evidenced recommendations to our Investment Committee on the case for investment into our product and service pilot propositions.
- Oversee Innovation and Development team input into our ongoing portfolio management and reporting.
Key Responsibilities:
Delivery of Strategic Priorities
- Develop and scale new proposition pilots through commercial partnerships, 60%
oWork with the team to be a key contributor in developing a pipeline of opportunities and potential partners to pilot products and propositions and lead on major market engagement exercises for key programmes of our work.
oLead on the process of selecting and appointing the providers who can deliver tests of those propositions and in setting up the diligence process and contractual arrangements for iterative testing and learning, robust data capture, and for their subsequent scaling if successful
- Design and structuring of long-term financial instruments and subsidies to enable scale up, 20%
You will:
oSupport our work to stimulate new entrants and/or encourage provider pivots by designing appropriate risk and commercial mechanisms.
oBe responsible for using early and final evaluation evidence to build the business case for the ongoing delivery of the proposition pilots and scaling them up in the future.
- Reporting, monitoring and pilot partner management, 10%
oOversee reporting and monitoring of pilot and proposition work as required supporting appropriate input and commentary into our portfolio management and financial tracking of commitments.
- Financial and procurement management and framework utilisation, 10%
oWork closely with our procurement team and in house counsel adhering to our commercial frameworks for supply.
oManage suppliers and contracts to ensure the obligations are fulfilled to the appropriate quality and timelines.
oWork with the leadership team to set appropriate budgets for work to deliver value for money and oversee financial monitoring of Innovation and Development pilots and projects.
For further details please see the Careers4Change website
Skills and Experience:
Essential experience and capabilities
- A high tolerance for complexity and ambiguity as well as being a self-starter, with the ability to take commercial arrangements from scoping through to procurement, delivery, learning and evaluation, closure or scaling up.
- Exceptional stakeholder management skills including ability to operate in a multi-stakeholder, multi-funder environment and bring clarity to complexity .
- Experience of financial services especially as regards consumer facing propositions and the commercial arrangements in place for their delivery.
- Contract and Supplier Management skills – The ability to work collaboratively with suppliers, being able to iterate and learn within proposition pilot experiences to contribute to improved supplier and outcome performance and utilise, where relevant, contract structures for extensions, variations, transfers, data management.
- Fluency in commercial contractual arrangements and in the management of external counsel and specialist consulting expertise where additional insight is needed. To be highly numerate with a keen understanding of structuring business cases and commercial models.
- Experience working alongside investment professionals to structure arrangements where lending capital is provided to enable the delivery of financial services.
- Highly numerate with a keen understanding of structuring commercial deals to work for all parties.
- Strong written and verbal communication skills.
- Strong organisational skills and attention to detail.
- People management experience and skills, and the ability and willingness to represent our organisation externally and with senior stakeholders.
Desirable experience and capabilities
- Experience in working with the public sector, ideally with the civil service, and an understanding of how to make the economic and social case for interventions with some understanding of subsidy, procurement, and additionality.
Please forward your CV and provide an answer to the following sift question (in 250 words or fewer) via the Careers4Change website:
“What attracted you to Fair4All Finance, and what excites you about this role and our mission?”
All applicants must have an existing Right to Work in the UK.
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop and all team members can contribute to their fullest potential.
Job title: Associate Director-Commercial
Location: Hybrid/ London office & WFH
Reporting To: Director of Innovation & Development
Contract:Full time permanent/open to flexibility
Salary: £75,000-£80,000
Date Closes: Thursday 9th April
As our Online Communities Specialist, you’ll step into a newly created role where your experience in online forums and digital community support will make a real difference for people affected by motor neurone disease (MND).
You’ll lead the development and delivery of our online community services, ensuring they remain safe, accessible, and people-centred. You'll take a forum with real potential and develop it into a professional, sustainable peer support service - building the systems, processes and relationships to support long-term growth.
Key Responsibilities
- Lead the growth, improvement and day-to-day delivery of online peer-support services
- Manage the forum platform, including configuration, security and performance
- Act as product owner, ensuring technology supports safe community connection
- Lead and coordinate online community support volunteers, including training
- Handle content moderation, complaints, conflict and crisis escalation
- Manage relationships with external suppliers and internal teams
- Ensure safeguarding, legal and regulatory compliance across the service
- Develop service policy, process and business continuity planning
- Analyse community data and contribute to service impact reporting
- Advocate for community needs while balancing organisational priorities
About You
Essential
- Proven experience managing online community platforms, including forums
- Strong understanding of data security, GDPR and Online Safety Act requirements
- Skilled in conflict management, complaints handling and crisis escalation
- Confident with data metrics and reporting
- Able to communicate with care and clarity, including representing an organisation externally
- Experience managing volunteers or staff remotely, supporting their development
Desirable:
- Understanding of person-centred digital support and accessibility considerations
- Experience contributing to digital service or product development
- Experience working with external agencies or suppliers
Hybrid working expectations: home-based role
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
In this role, you will oversee the day-to-day operation of live products and partnerships, acting as the escalation point for complex delivery issues and ensuring strong audit trails, regulatory boundaries, and continuous improvement. You will also act to coordinate and lead activity to operationalise new products and services, working across the Pensions Board to ensure that delivery models, systems, processes, and controls are in place before launch. This will include working closely with internal stakeholders to align housing, pensions, finance, digital platforms, customer services, and governance requirements, ensuring that products operate effectively, are clearly understood by colleagues, and appropriate for customers.
Responsibilities
Service Delivery and Operational Oversight
- Coordinate the day‑to‑day operation of financial wellbeing products and partnership routes
- Act as the escalation point for complex delivery issues affecting customers, advisers, or partners, including speaking with individuals on a 1-1 basis as needed.
- Oversee access routes, eligibility criteria, and customer journeys
- Act as operational guardian of regulated advice boundaries and referral pathways, informed by expert advice
Quality Assurance, Risk, and Compliance
- Ensure clear audit trails for applications, referrals, spend, and outcomes, including ensuring utilisation/spend with partners or on products matches agreed budgets.
- Work closely with Finance, Audit, Risk, and Compliance teams to maintain assurance
- Identify operational, regulatory, or conduct risks and lead mitigation activity
- Ensure delivery of products aligns with safeguarding, data protection, and organisational policies
- Manage complaints about service delivery, including referring applicants to partner complaint processes where appropriate
Continuous Improvement and Insight
- Gather insight from customer-facing colleagues, and customers to identify delivery improvements
- Feed operational learning into service refinement and future product development
- Support evaluation of pilots and early‑stage products, recommending refinements before scale‑up
Product Mobilisation and Go‑to‑Market Delivery
- Lead the operational mobilisation of any new financial wellbeing products and services from approval through to live delivery
- Coordinate internal stakeholders across housing, pensions, finance, digital, customer services, and governance to ensure readiness for launch, including defining and documenting end‑to‑end customer journeys, access routes, eligibility criteria, and handover points
- Ensure systems, workflows, and digital platforms are configured to support new products
- Support internal training and briefing so colleagues understand new products, boundaries, and processes
Your job description is intended to reflect your main tasks and areas of work but is not exhaustive.
About You
The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Essential
Knowledge and experience
- Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment
- Experience working with digital platforms or CRM systems to support service delivery
- Experience coordinating complex delivery across multiple teams or functions
- Strong understanding of operational risk, quality assurance, and compliance
- Experience embedding new products, services, or pilots into live delivery
- Experience identifying insights and applying them to support continuous product or process improvement.
- Experience of adapting communications style to support effective project delivery, partnership management, and customer service.
Skills and abilities
- Strong organisational and coordination skills, with the ability to bring multiple stakeholders together
- Excellent problem solving and decision making capability‑solving and decision‑making capability
- Clear written communication and disciplined documentation
- High attention to detail and commitment to customer experience
- Comfortable working autonomously in a remote or matrixed environment
- Commitment to equality, inclusion, and organisational values
-
A collaborative team player, comfortable working in a small team while engaging effectively with a wider organisation.
Desirable
- Experience in financial wellbeing, pensions, housing, or welfare services
- Familiarity with regulated financial services environments and referral models
- Prior involvement in launching new services or pilots
Closing date for applications is 7 April at 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Head of Policy & Public Affairs
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with businesses, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
We are looking for an exceptional individual to fulfil the role of Head of Policy and Public Affairs. We are looking for an experienced public affairs professional who can design and implement a public and parliamentary affairs strategy and support the team’s projects across public and parliamentary affairs, research, law and legislation, and UK Government consultation and inquiry work.
The requirement
- Demonstrable experience of working at management level in a public policy role in a topic related to disability, diversity and inclusion in the UK.
- Strong experience in setting and delivering a public and parliamentary affairs strategy.
- Strong experience of developing of new insights and policy positions within a team in an organisation working with other internal teams (such as comms and media) to communicate and promote those positions.
- In depth knowledge of the disability and reasonable adjustments element of UK legislation, and equality law as per the Equality Act 2010, the Employment Rights Act, Health and Safety at Work.
- Experience of acting as public facing spokesperson for an organisation.
For the full job description-person specification and additional information for applicants of this role and instructions on how to apply please visit our website below via the button below:
How to apply
We are asking applicants to send their CV and covering letter to apply for the role. Writing to a high standard in English is key to this role, as is writing to tight specifications and word count. A mistake is fine – we all make them. But your covering letter and CV should be well-written, with accurate use of English spelling and grammar. Your covering letter should tell us why you want to work in BDF’s policy and research team and why you think you would suit the role. Your letter should not exceed 400 words in total. Applications should be sent to jobs @ businessdisabilityforum .org .uk.
- Closing date for applications: 19 April 2026
- First interviews are planned for the 27, 28 & 30 April.
- Second interviews are likely to take place in the week commencing 5 May 2026.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
Head of IT & AI
Part time - 3 days per week
Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.
Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.
Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.
The requirement
- Experience in managing outsourced IT service desks and multiple suppliers
- Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
- Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
- Ability to identify and plan future needs from a digital and technical perspective.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.
- Closing date for applications: Monday, 6 April 2026.
- First interviews are planned for the 21 & 23 April 2026
- Second interviews are likely to take place in the week commencing 27 April 2026
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page.
The closing date for application is Monday, 6 Apil 2026
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
The client requests no contact from agencies or media sales.
