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The Learning and Communities Officer will help bring AmplifyChange's community of Grantee Partners together, creating opportunities for organisations and activists working on sexual and reproductive health and rights to connect, share their expertise and learn from one another.
You'll play a hands-on role in shaping and delivering AmplifyChange's learning and community offer. From building an active online community and hosting engaging digital learning sessions to supporting in-country convenings and developing accessible learning resources, you'll help create spaces where Grantee Partners can exchange ideas, build relationships and share what works.
You'll have the opportunity to connect with a diverse network of Grantee Partners, facilitators and technical experts across Africa, South Asia and the Middle East, helping people share their knowledge and learn from one another. You'll also work closely with colleagues across AmplifyChange to bring partner experience and learning into the organisation through Grantee Partner showcases, case studies, impact briefs and other engaging content.
This is a varied and creative role for someone who enjoys bringing people together and turning ideas and experience into engaging learning opportunities. You'll have the chance to experiment with different approaches to digital learning and community engagement, including the responsible use of AI-enabled tools, while helping us continually improve how we connect with and learn alongside our Grantee Partners.
AmplifyChange is a bilingual fund working in English and French, so professional-level written French and confidence speaking French are essential for this role.
MAIN RESPONSIBILITIES
Learning and Community Engagement
Create opportunities for Grantee Partners to connect, share their expertise and learn from one another, building an active and welcoming community across AmplifyChange's network.
Learning Events and Programmes
Bring learning to life through engaging, inclusive and well-run online, in-person and hybrid experiences that enable Grantee Partners to connect, participate and learn together.
Communications, Content and Knowledge Management
Turn learning and partner experience into engaging, accessible content and resources that can be shared across AmplifyChange and its community.
Monitoring, Evaluation and Learning
Use feedback, evidence and reflection to understand what's working and continually improve the learning and community experience for Grantee Partners.
Safeguarding, Data Protection and Security
Help create safe, inclusive and accessible learning and community spaces, ensuring activities are delivered in line with AmplifyChange's safeguarding, data protection and information security requirements.
Organisational Contribution
Contribute positively to the wider work and culture of AmplifyChange, collaborating with colleagues and responding flexibly to changing priorities.
Please be aware that some of the SRHR material you will be engage with as part of your role may be of a distressing and sensitive nature. Relevant support is available in this regard.
PERSON SPECIFICATION
We're looking for an organised, creative and collaborative person who enjoys bringing people together and creating engaging learning experiences. You'll be confident building relationships across cultures and communities, comfortable using digital tools and able to manage multiple activities while keeping people and their experience at the heart of your work.
You'll bring strong communication skills, curiosity and a proactive approach, with an interest in finding new ways for people to connect, share knowledge and learn from one another.
The candidate should possess the following:
Essential
Desirable
WORKING ARRANGEMENTS
This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Head of Grant Making. AmplifyChange is based in Bath, and we operate on a hybrid working model where staff are expected to come into the office one day per week.
Requests for flexible working arrangements will be considered. We encourage applications from candidates who have knowledge and experience in countries that are eligible for funding from AmplifyChange.
Please also be aware that the Learning and Communities Officer role does not meet the minimum salary requirements for sponsorship, and we can only accept applications from those with proof of the right to work in the UK. There may be some opportunity for international travel as part of this role.
SALARY AND PACKAGE
Basic salary range £30,000 to £33,000
Holiday 25 days per annum on full time basis
Pension 8% employer contribution
Life insurance Life assurance scheme
Benefits Employee Assistance Program, Health Cash Plan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Moneyfacts Research Foundation has been set up to widen research and knowledge of Interest rates – their use and effects.
Moneyfacts Research Foundation’s Objects are:
The Foundation is supported by Moneyfacts Group plc, the UK’s leading provider of retail financial product data which has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.
INTEREST is published every six weeks, to fit in with MPC meetings. It focuses specifically on inflation and rate setting. INTEREST seeks to identify the effects, positive or negative, interest rates have on the economy.
The Role
This is a new post for a Director of Research for INTEREST. The successful applicant will be employed by the charity. They will be operating as part journalist, part academic researcher, part editor, part parliamentary and political researcher and will bring with them knowledge of the money markets and those employed within them.
Preferred Skills/Experience
Salary
£50,000-£70,000 per annum (pro rata for part time), depending on skills and experience.
Hours
Full time or Part Time considered.
Location
Norwich.
Benefits
How to Apply
Please apply online via our recruitment portal
Moneyfacts Research Foundation has been set up to widen research and knowledge of Interest rates – their use and effects.
The client requests no contact from agencies or media sales.
I’m keen to speak with digital fundraising and digital communications professionals who have experience delivering exceptional supporter experiences, particularly for those taking part in online fundraising challenges. This is a great opportunity to join a Mental Health Charity’s Digital and Experiential team, based in East London, in a hybrid role, for a 12 month FTC.
The Digital Fundraising Officer role focuses on creating engaging, insight-driven experiences that motivate and support fundraisers throughout their journey — helping them feel confident, connected and valued, while ultimately deepening their loyalty to the organisation.
The role will involve developing personalised engagement and communications strategies, using data and insight to enhance the supporter experience across online and digital channels, including Meta-led products and social media platforms.
You will bring:
If you have experience delivering digital fundraising journeys or engaging supporters through online fundraising challenges, I’d be really interested in hearing from you and discussing the opportunity further.
Closing date- ASAP- applications reviewed on a rolling basis, so please apply today to find out more! Interviews to take place online, w/c 21st September.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Sales Executive role. This position involves driving membership growth for a prominent industry organisation through proactive outreach, relationship building, and sales activity, all supported by comprehensive training within a collaborative environment.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?
The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.
We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.
What you’ll be doing
Full list of job duties can be found in the job description.
What you’ll bring to the role
You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.
Working arrangements
This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.
The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations
What are the benefits of working for the CLA?
Interview process
First Stage Interviews will take place 5th October in person at our office.
Second Stage will take place 12th October in person at our office.
Interview dates may be subject to change.
We are a powerful ally and expert adviser to our members, so that their rural land, property and businesses can thrive across England & Wales
The client requests no contact from agencies or media sales.
The role
Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.
You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.
You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if your application does not include both a CV and covering letter, it may not be considered.
The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
The Country Land and Business Association (CLA) is a dynamic, forward thinking membership organisation for owners of land, property and rural businesses, who has been championing the interests of rural England and Wales for over 100 years. CLA members own or manage around half the rural land in England and Wales and more than 250 different types of businesses.
We are now looking for an experienced Events Manager to join our expert team in our Midlands office.
This is a varied and rewarding role where you'll take the lead in planning, coordinating and delivering a diverse programme of events for CLA members, stakeholders and sponsors. From technical seminars and networking events to major regional shows and conferences, you'll play a key role in creating engaging experiences that support our members and strengthen the CLA's presence across the Midlands.
What you’ll be doing
Full list of job duties can be found in the job description.
What you’ll bring to the role
You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.
Experience working within a membership organisation, professional services, not-for-profit environment or alongside sponsors and commercial partners would be advantageous but is not essential.
Working arrangements
This is a full-time, permanent role based at our Midlands office, (ST20 0JW) with requirement to work in the office at least 3 days per week.
Due to the nature of events at the CLA, from time to time there is requirement to attend meetings elsewhere in the country, primarily in the Midlands, outside of office hours and occasionally including an overnight stay.All travel, accommodation and subsistence expenses will be reimbursed and Time Off In Lieu will be granted for abnormal hours.
You will beworking in a small, friendly team, who are very passionate about the organisation and rural affairs in general as well as being part of the CLA’s supportive team of over one hundred highly motivated individuals across England and Wales.
What are the benefits of working for the CLA?
Application deadline
12pm, Thursday 17th September 2026
Interview process
Screening calls may take place on 17th / 18th September
First Stage Interviews will take place 28th September
Second Stage will take place 5th October
*Interview dates may be subject to change.
We are a powerful ally and expert adviser to our members, so that their rural land, property and businesses can thrive across England & Wales
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Store Manager you will manage the day to day running of our Greenhaw Road Community Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: The successful post holder will be based at Unit 5, Greenhaw Road, Derry/Londonderry, BT48 7RZ.
Working Pattern: 35 hours per week.
Salary: £25,480 per annum plus £500 hot spot allowance
Please note the role will include moving high volumes of stock on a daily basis.
Some but not all key responsibilities include:
Idea Candidates Must Haves:
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available, please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
The Senior Retail General Manager leads the Southbank Centre’s retail business across three on-site shops, pop-ups and the retail e-commerce platform, ensuring a commercially successful, customer-focused and culturally distinctive retail operation.
The role is responsible for developing and delivering the retail strategy, translating the organisation's wider commercial objectives into an ambitious and sustainable retail plan. The post-holder will have significant autonomy in shaping the retail offer, identifying opportunities for growth and driving continuous improvement, while working in partnership with the Head of Department to agree strategic priorities and investment decisions.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.
This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.
Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.
You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.
The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.
This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role: GardenOfLove is a UK-based platform connecting individuals, verified charities, and businesses through giving, volunteering, and community. We're looking for a Partnerships & Business Development Manager to help us grow and manage those relationships as we expand across the charity, university, and corporate sectors.
This is a hands-on, relationship-driven role for someone comfortable moving between long-term trust-building and direct commercial conversations, often in the same week.
What You'll Be Doing
What We're Looking For
Before You Apply: We'd encourage you to explore our website and try the app yourself before applying. We'll ask about your experience with it directly at interview — genuine engagement will come through, and that matters to us more than a generic cover letter.
Compensation: Competitive salary, dependent on experience, plus standard benefits.
Why This Role Matters: This isn't just another platform with a mission statement attached. Kindness staying free, verification-first trust, and community-driven giving are structural choices we've built the business around, not marketing lines. If that's a philosophy you'd genuinely want to represent, not just describe, we'd love to hear from you.
Before applying, please explore our website and try the app yourself. We'll ask about your experience with it directly in the interview, so in place of a generic cover letter, include a short note on what stood out to you about the platform.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
💚 About Movement
Movement builds the campaign infrastructure behind some of the most effective progressive organisations in Europe. Our platform powers CRM, communications, and campaigning for trade unions, NGOs, charities, and political parties. The Labour Party used Movement to win the 2024 General Election. The NEU, UNISON and Greenpeace use it every day to organise, mobilise, and win.
🎯 The role
Our clients split into two worlds. Trade unions run ballots, organise workplaces, and mobilise reps. NGOs and political parties run campaigns, fundraise, and fight elections. Each world deserves a dedicated lead who knows it inside out.
You'll be that lead for NGOs and political parties, working alongside our Head of Campaign Success for Trade Unions. You'll take on our priority NGO and political party accounts.
The shape of the role will shift as the segment grows. Our trade union book is deep. Our NGO book has flagship names but fewer of them, so at the start you'll spend a lot of time helping us win new NGO and political party clients. Sales for this segment is founder-led, and you'll be the founder's right hand: running demos, working events, building relationships across the sector, and onboarding what we win together. As the book fills out, the role tilts towards account management and campaign success. You'll be growing your own future job.
This is a hands-on role. You'll set up accounts from scratch, work out how a client's structure maps onto the platform, and troubleshoot technical issues as readily as you'll run a demo or a renewal conversation. You'll also take your turn on the support rota alongside other campaign success team members.
You'll manage one direct report. Their role covers our client community, training, webinars, case studies, frontline support, and some of our smaller NGO accounts.
🛠️ What you'll do
🚀 Help grow the NGO and political party segment (the biggest part at first)
🤝 Own our priority NGO and political party accounts (growing as we win)
🔧 Be the technical lead for your accounts
🌱 Manage and develop your direct report
🔍 Who we're looking for
You've probably done one of these:
Experience inside the NGO, charity, or party world counts for a lot here, especially alongside commercial experience. We're not ruling out people from outside the sector.
✅ You'll need
✨ It would help if you have
🎉 Why this role
On a mission to empower progressive organisations with innovative digital tools to mobilise supporters and drive meaningful social change
The client requests no contact from agencies or media sales.
DELIVERY MANAGER – PREVENTION
Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40
Reporting to: HEAD OF PREVENTION
Salary: £36,650 – £45,500 – dependent on experience
STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.
Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.
Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.
The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.
Leadership and Project Delivery
• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.
Planning, Risk & Resources Management
· Maintain the project plan, tracking milestones, resources, expenditure and commitments.
· Identify and manage risks and issues, escalating where appropriate.
· Manage changes to plans, timelines and scope.
· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Communications, Campaigns & Public Engagement
• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.
Intelligence, Evidence & MEL
• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.
Partnerships & Stakeholder management
• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.
Safeguarding
· Ensure safeguarding is embedded across delivery.
· Work with safeguarding colleagues to manage concerns, referrals and escalation.
· Maintain appropriate standards of quality, risk management and child-centred practice.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.
Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
The client requests no contact from agencies or media sales.
Introduction
Holy Trinity Church Leicester (HTL Church) are looking for a coffee house assistant manager to support the development and growth of King’s Coffee House (KCH), set in the shared entrance of the HTL building.
Our vision is to be the first point of contact between the church and the city - providing excellent food and drink, with a friendly customer experience and serve the community.
Role Description
Working under the café manager, the assistant manager is responsible for developing and growing the ministry of King’s Coffee House, assisting the management of the daily operations and volunteer teams.
The assistant manager shares responsibility for recruiting, training, and motivating the volunteer team to provide excellent customer service and represent HTL Church well to the community.
Job Specification
• Manage day-to-day operations of the coffee house, including opening and closing.
• Recruit and train volunteers in drinks/food preparation, proper use of coffee and catering equipment, and customer service.
• Where needed, create rotas and communicate with volunteers, including building a volunteer community.
• Ensure all Food Hygiene and Health and Safety procedures are followed in the café areas (including cleaning of equipment, café area, and checking bathrooms).
• Ensure all cash register transactions are accurate and that cash is securely handled and recorded.
• Assist the manager with product development including reviewing and revising menus and pricing.
• Enable the team to deliver excellent customer service, building the confidence and enjoyment of the volunteers and their sense of team.
• Nurture friendly relationships with customers to increase loyalty and grow the reputation of the coffee house, and HTL Church.
• Assist the manager with design and execution of marketing and social media campaigns (supported by the HTL media team).
Person Specification
Essential
• Understanding of the requirements of successful coffee shop management.
• Experience of leading volunteers and ability to delegate.
• Excellent communication skills with proven ability to manage a team.
• Personable and able to create a welcoming and friendly environment.
• Highly motivated, able to work on their own initiative, while serving the overall purpose of King’s Coffee House.
• Good administrative, maths, and IT skills.
• A problem solver with capacity for creative and strategic thinking.
• Reliable and trustworthy.
Desirable
• Experience of working in a coffee shop environment.
• Experience of working/volunteering in both a church and a secular setting.
• Additional Certification (training will be provided where this is missing)
o Food Hygiene level 3
o First Aid at Work
o Manual Handling
• Basic understanding of safeguarding and health and safety principles (training will be provided).
Further Information
This role holds a Genuine Occupational Requirement for an active and committed Christian faith under the 2010 Equality Act, Part 1, Schedule 9.
HTL Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This post is subject to acceptable pre-appointment checks.
Application Process
If you wish to apply for this role, please email a covering letter and a CV to Alan Schwarzenberger PCC Secretary by 1pm on Monday 14 September 2026. The letter should cover:
• Why you feel called to this position
• How you believe you fulfil the requirements of the person specification
• How you share the vision and values of HTL Church and King’s Coffee House
If shortlisted, you will receive an invitation to interview to be held in person on the morning of Monday 21 September 2026
The client requests no contact from agencies or media sales.