Programme Administrator Jobs in Greenford, Greater London

Description: 

• Closing Date: ASAP 

• Salary: £15,840 (£26,400 full time equivalent) 

• Working Pattern: Part time – 3 days a week. For two days of the week the UAO is based in the School and the 3rd working day is Friday (based at home), which is a compulsory working day for training and team meetings.

• Contract: Permanent 

• Job Location: Lambeth, London.

• Interview date: Thursday 20th June/ Thursday 27th June 

• Start date: Monday 19th August 

• Reporting to: Programme Manager 

About the organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams. 

Our mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project 

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. 

Our values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?” 

Role responsibilities 

• Engage with students in school and enrol them onto the programme 

• Match students with volunteer tutors 

• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance 

• Assess student progress towards being able to make successful university

applications 

• Upload information onto the Salesforce database (training is provided) 

• Monitor the impact of tutorials, and intervene as appropriate 

• Build and manage relationships with volunteer tutors to ensure they have a positive

experience of the programme 

• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls 

• Work with school staff to ensure their cooperation and timely completion of activities

contributing to the smooth running of the programme 

• Chair and present at termly school meetings with Senior Management to report on

programme progress. 

• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided). 

• Any other responsibilities reasonably deemed necessary by The Access Project’s

Programme Managers or Director 

Person specification 

• Able to deliver projects and manage administration accurately 

• Able to communicate and influence with impact at all levels 

• Able to effectively time manage 

• Able to lead and manage change to embed the programme in school 

• Resilient and adaptable 

• Skilled in building and maintaining excellent relationships 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff 

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans 

• Travel-allowance for expenses over £10 per day, where applicable 

• Cyclescheme loans 

• 3 paid Volunteering Days 

• Employer’s pensions contributions (3%) 

• CPD options 

• The Access Project welcomes requests for flexible working arrangements 

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Equal Opportunities Statement 

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you! 

Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.

The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness. 

They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata)
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am on 9 July 2024

Interviews will take place week commencing 15 July 2024 at Stones End Day Centre, Southwark

 "Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?

KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.

Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation.  As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community.  Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.

You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.

If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.

Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in  N4 Saturday venues in Wembley region, Hybrid working arrangements available 

Closing date: 5 July 2024

Responsibilities:

Delivery of core services

● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)

● Ensure the safe and effective running of other services in development

● Plan, risk assess and deliver offsite trips

● Act as Child Protection Officer and First Aider for activities in your area

● Manage the session and lead volunteers in the delivery of a varied programme of activities

● Contribute to the development and delivery of new services

Service Delivery Admin

● Analyse attendance, service delivery and impact data

● Communicate with families about upcoming sessions and other information

● Update existing athlete profiles and create profiles for new athletes

● Proactively manage and prioritise the athlete waiting list

● Work to promote services in your local area

Volunteer Coordination

● Liaise with the Volunteer Manager regarding volunteer attendance

● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures

● Pair volunteers with athletes every week, matching volunteer experience with athletes' need

● Plan and deliver a high-quality activities programme for each weekend session

● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings

Required Experience and Skills

Essential Skills

● Experience working with disabled children specifically including autism and learning disabilities.

● Knowledge of safeguarding and child protection legislation

● Excellent time management skills

● Strong communication skills

● Ability to remain calm in a crisis and handle difficult situations

● Ability to work independently and as part of a team

● Ability to monitor and maintain safe working practices

● Data input and analysis

Desirable Skills

● Experience managing a team of volunteers

● Knowledge and experience in CRM systems

Benefits

Benefits

Company Pension

Employee Assistance Programme

22 days annual leave, in addition to bank holidays (pro rata)

Birthday Leave

Subsidised social events

Subsidised eye tests and glasses

Employee Loan Scheme

Disability Confident Employer

Season Ticket Loans

Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave

entitlement)

Flexible working options

Training and development to support your learning and growth

Free tea and coffee in the office!

How to Apply:  email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome

Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters.  We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.

Remote working may be considered. 

AIM OF ROLE:
The aim of the requalification caseworker is to work with clients that apply to our requalification, loan and employment programme. This includes processing loan applications and conducting loan interviews, loan administration, client casework and supporting relationships with professional bodies. You will develop learning plans, attend sector-specific events, network to build a robust toolbox of support for clients, research pathways and offer advice and guidance to prospective clients, current clients and other programmes within RefuAid.

KEY RESPONSIBILITIES:
● Casework; directly working with clients from loan application to loan repayment - conducting check-ins and supporting clients with re-qualification, loan and other related issues.
● Casework; ensuring clients are well supported and signposting or referring to support services where required.
● Providing guidance and career advice - overlooking CVs, supporting job interview preparation and searches, sending tailored resources, writing references and signposting.
● Meeting clients face to face whether in the office or visiting loan and re-qualification recipients all over the UK - this can be a mixture of London-based and national.
● Researching suitable employment and education pathways - outreaching to professional bodies and employers to ask for sector-specific advice where necessary, creating new relationships with as-of-yet unexplored fields.
● Working with the requalification lead to assess loan applications using a character-based model.
● Processing loans and travel payments to clients.
● Working closely with the loan administrator to ensure a seamless journey from initial application to full repayment - contacting our loan administrators where necessary.
● Supporting relationships with professional bodies.
● Working closely with all other RefuAid programmes to ensure holistic support for clients and supporting a streamlined referral process.
● Ensuring that all information is recorded accurately and that databases remain up to date.
● Attending sector-specific events to raise awareness of our work, and following the strategy to best-support RefuAid’s clients.
● Using initiative to be creative in forging new ways to support clients.

SKILLS, EXPERIENCE AND ATTRIBUTES:
● Good administrative, case management and time management skills.
● Highly organised, an analytical thinker who is diligent with good attention to detail.
● Enthusiastic and proactive in finding new ways to support forcibly displaced people re-enter their professions in the UK.
● Able to forge new relationships with a variety of stakeholders.
● Excellent numeracy and communication skills on the telephone, in writing and in person.
● Active listening skills.
● Good IT skills; specifically, Microsoft Office but additional software programs would be an advantage (SalesForce).
● Ability to manage emotionally challenging situations.
● A commitment to understanding the sensitive nature of our work and communication of our work and values.
● An understanding of cultural sensitivity.
● Interest in the importance of long-term solutions amongst refugee-hosting communities.
● A positive attitude; flexible and adaptable. Able to work well under pressure and use skills and knowledge to think on your feet.
● Collaborative team player who will get involved in whatever needs to be done to achieve the aims of RefuAid.

WHAT WE OFFER:
● A generous time-off allowance
● Perks programme which offers discounted cinema tickets, travel, and retail.
● Flexible working.
● Reimbursement of all meals, travel and accommodation when working away.
● Team socials.
● Salary increases in line with performance reviews.

A Partner in Education (APIE) is a small charity established in 2009 to support education development in Rwanda and make a positive difference to children’s futures. APIE has developed teacher training programmes in Early Childhood Education and Education for Positive Peace. We also collaborate closely with our partner school, Umubano Academy, which has become a centre of excellence for teaching and learning, as well as a beacon school for peace in Rwanda.

We are looking for an Operations and Communication Manager who is passionate about making a positive difference to the lives of children in Rwanda to join our small, dedicated team. The post holder will work remotely full time, with occasional in-person meetings and the opportunity to visit our projects in Rwanda. This UK based role is at the centre of our small international charity and has two significant parts:

i) Managing the general administration and operations of APIE in the UK, including systems for governance, communications, finances and compliance.

ii) To deliver our internal and external communications strategy, write and disseminate publicity material, and respond to inquiries from the public and media.

Please see the attached job description for further information. 

Benefits:
● Flexible working hours considered
● Opportunity to visit our projects in Rwanda
● 30 days annual leave in addition to public holidays in England and Wales

Application:
Please send your condensed CV (2x A4 pages maximum) and a cover letter detailing your skills and experience to the email provided in the attached document, with the subject title ‘Operations and Communications Manager’ by the 24th of June.

Applications without a cover letter will not be considered.

● Shortlisted candidates will be invited to a remote interview. Interviews are likely to take place in the first week of July
● Start date as soon as possible but flexibility available
● Two full references to be supplied prior to appointment

Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences. 

The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.

The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd June 2024

Interview date(s): 27th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Assistant will provide comprehensive administrative support to the HR department, facilitating the efficiency of operations of all HR functions. This role is essential for maintaining an organised HR system and processes, assisting with data management, and ensuring compliance with HR policies. 

About the Role:

1. Maintain accurate and up-to-date human resource files, records, and documentation.
2. Assist in preparing and maintaining reports on HR activities (staffing, recruitment, training, grievances and performance evaluations).
3. Accurate data entry of HR information systems to maintain data integrity.
4. Assist with data retrieval and reporting for compliance and HR planning.
5. Conduct regular audits on all HR trackers to correct discrepancies or missing documents in line with GDPR.
6. Regularly audit the HR information system (Personio) to ensure all profiles and documents are up to date. 

About You:

To be successful in this role, you will need:

1. Education to degree level standard.
2. Previous experience as a HR Assistant, Staff Assistant, or relevant Human Resources/Administrative position.
3. Experience with HR software and database (e.g. HRIS systems like Personio, Cascade).
4. Good interpersonal and communication skills and the ability to liaise effectively with people at various levels.
5. Strong ability to handle confidential and sensitive information with discretion.
6. High level of accuracy and attention to detail in all aspects of the work.

 Why you should apply:

We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As a HR Assistant, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
•  Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

 Operational Support Coordinator

Salary : £15,000 for a 3 day week 

Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide.  Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide.  The team of facilitators has grown in that time  from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator.  This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone. 

The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously.  Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .

This is a part time remote working role with support from the team at Central London Samaritans. 

The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.

For a detailed Job Description, please download the supporting document attached to this summary. 

Closing date for applications will be 17.00 hrs Monday 24th June.

Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th  

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing team of over 30 people, we help our partners to be impactful and sustainable.

This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 70 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.

The Opportunity

The School Engagement Coordinator is a new role working across ImpactEd Evaluation. The role will work directly with schools to deliver national research projects, support their onboarding to our School Impact Platform, and lead communications and data collection for our partnerships. The role would be a good fit for someone with experience or interest in the school sector and research and evaluation.

Day to day your role is likely to be a mixture of:

• Supporting new schools we are working with through their onboarding and data collection processes and monitoring progress
• Working with school leaders and teachers to implement research in their setting - for example on projects like our Understanding Attendance research
• General support for partnership delivery and administrative tasks working with different team members
• Standardised reporting and data analysis – this will require good attention to detail and working with Excel and MS Office Suite

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others, and we are open to a range of backgrounds:

• Understanding and experience of the UK education system
• Experience of working within an administrative or customer service/partner focused role
• Able to communicate clearly and persuasively, both written and verbally
• Track record of effective process and project management, or using a CRM system

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to: 

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
• Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support
• Mental health and wellbeing: access to health and wellbeing advice and free therapist support
• Fast growing and dynamic social impact organisation

Closing: 11:59pm, 7th Jul 2024 BST

SPITALFIELDS CRYPT TRUST

A new and exciting opportunity to join this amazing East London charity embedded in the local community, To provide personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.

Salary: Up to £30,892 per annum, inclusive of an additional £1,000 unsociable hours allowance for weekend shift work (approximately one weekend in four)

Benefits: Annual leave of 25 days (excluding bank holidays) plus an additional day’s leave per annum, Employee Assistance Programme, Contributory Pension Scheme inc. employer-matched contributions of up to 5%

Hours of work: 35 hours per week Monday to Sunday (shift work).

Applicants are invited to submit their CV and a covering letter outlining their suitability and reasons for their interest in the role. 

Closing date: 9th June 2024 or before should the position be filled.s

We're seeking skilled and dedicated individuals to join our team as a Service Manager for services working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

• Experience managing staff working across multiple sites. 

• Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

• Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

• You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 30th June at midnight 

Interview Date: Thursday 11th or Friday 12th July at SHP Head Office 

This post will require an Enhanced DBS check to be processed for the successful applicant.

ELMS consists of 4 supported houses, a small floating support service and a day programme for adults experiencing severe, enduring mental health problems. The service is commissioned to provide longer term placements, with varying lengths of stay. This role involves travelling between the houses and working some weekends.

About the role:

Project workers will work with clients at their own pace to develop their independent living skills as much as possible, manage their prescribed treatment, develop their living skills, develop & manage relationships and build social networks. Where possible you will assist them to access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

As a Project Worker you will take part in all aspects of the day to day running of the schemes, working as part of a shift from Monday to Sunday.  You will be required to work with clients effectively; providing support via structured key working.  You will also carry out assessments including risk assessments and goal setting via SHP support planning.  All Support plans will aim to promote SHP’s values and practices.

You will be responsible for implementing holistic support strategies to address the emotional, practical and housing management needs of residents of the project. This includes assisting residents with maintaining their mental health, practical daily tasks and maintaining a safe, clean, living environment.

The role will form a pivotal position within the schemes as Project workers are the point of contact for daily events. This might include structured group work, you will also support the project leads with activities and support case-holders to carry out allocated tasks.

About you:

• A working knowledge of severe and enduring mental ill-health, and the interventions and effective approaches to supporting individuals experiencing such conditions.
• A Person-Centred support approach and the ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• The ability to learn and apply the principles of planned support and goal setting.
• The ability to understand and apply the principles underlying a quality and customer focussed service and a willingness to work in a way that empowers our clients.
• Self-motivation and the ability to work under pressure and manage time effectively, prioritising different areas of work according to need.
• The ability to coach someone to undertake a range of practical tasks relating to living independently. 
• The ability to engage and relate positively with people from a range of backgrounds and cultures.
• A willingness to work a rolling shift pattern on a rota, Monday to Sunday.
• The ability to use IT applications and basic keyboard skills, excellent levels of literacy and numeracy.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23nrd June at Midnight

Interview Date: Week commencing 1st July 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Over the last few years, New Horizon has been steadily growing in response to increased demand for our services.  Our ambitious plans for 2024/25 include expanding our service offer and securing an additional site locally that will add much needed space for young people’s activities and office space. To enable us to achieve our plans in line with the organisation’s mission, we are committed to growing and improving our frontline and back-office functions. The Finance and Resources Manager role will add capacity to our Administration Team, creating a new deputy manager role to support the delivery of our expansion plans support and relieve increased demand. You will work closely with the Head of Finance and Resources by overseeing and further developing the administrative function of the organisation, and directly line manage a number of administrators. You should be exceptionally well organised, confident in communicating with trustees and senior managers, and passionate about delivering high quality services to young people who are  unsafe or facing homelessness. 

Starting salary: £37,024
Deadline to apply: 9am Thursday 27 June