Programme And Policy Manager Jobs in Islington, Greater London

About ELBA

ELBA is a leading social regeneration charity in east London. It facilitates corporate investment from the business sector into community programmes in east London, Islington and beyond. ELBA develops & delivers a range of programmes to help reduce poverty, improve equality and strengthen social mobility.

Purpose of the job

The main purpose of the job is to support with the delivery and development of the Challenge: ELBA programme which provides one-off, team based practical and social volunteering opportunities for member and non-member companies.

The focus now is to reengage with companies that paused in-person volunteering due to COVID and to continue to develop virtual team opportunities. The project manager will be working with the team to take the programme to the next level by proactive marketing of team challenges, developing new materials, including social media presence; working with companies to “adopt” community organisations, and ensure as many challenge volunteers as possible convert to longer term business volunteers.

The role is busy and demanding and Project Managers are expected to show great independence and initiative in delivering a busy programme of activities. The Project Managers will be working with the team to deliver our annual programme and targets as well as constantly developing new activities to help tackle social issues in the community. 

Working for ELBA

As well as a competitive salary we have generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cashplan; enhanced maternity and paternity pay; an active wellbeing and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background.  We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

This role as Senior Practitioner within our Domestic Abuse services will provide housing advice and advocacy support to LGBTQ+ people who require housing support to leave a domestic abuse situation or require longer-term resettlement. The role will provide direct line management to our specialised domestic abuse case workers delivering our services across PAN London. The mission of Stonewall Housing’s Advice and Advocacy team is to help people understand their rights and navigate their housing options (within the statutory housing system or through private sector resources) in order for them to have somewhere safe to live. This team assesses service users’ housing needs, provides them with immediate advice and signposting, and, where necessary, provides advocacy casework to ensure service users can access what they are entitled to.

We will be holding phone screenings for this position on Wednesday 3rd and Thursday 4th of July.

Key responsibilities

• Providing a high-quality, flexible and responsive advice and casework service toLGBTQ+ people, supporting them to exercise their rights and get access to safeaccommodation.
• Having sound working knowledge of the statutory housing framework in order toprovide responsive and decisive guidance to caseworkers.
• Assessing the individual needs of each service user and providing a bespokeadvice and advocacy plan.
• Providing excellent supervision of direct reports, ensuring they are supported,monitored, and granted opportunities for development.
• Ensuring operational excellence in both own practice and that of direct reports byundertaking regular case reviews and file audits.
• Promoting a healthy working environment where every team member feelsrespected, valued, and recognised.
• Supporting the Service Manager and contributing to the innovation of our adviceservice delivery, seeking new opportunities for growth and development, andidentifying trends so we are maximising the support we offer to our clients.
• Ensuring a high level of customer care and practice at all times.
• Developing positive and enduring links with relevant external agencies.

Main duties
Direct Line Management

• To draw up a supervision agreement with each member of staff, setting the toneof your working relationship and establishing a rapport.
• To give consistent, regular support to direct reports through supervision, case fileaudits and case reviews according to policy.
• To provide an annual appraisal, setting goals for staff members and ensuring theyhave a solid understanding of Key Performance Indicators.
• To identify any poor practice and discuss it directly with the member of staff witha view to making improvements and achieving operational excellence.
• To establish a leadership role in the team, providing support, monitoring anddevelopment.

Casework Sessions

• To give holistic support to LGBTQ+ people accessing our Advice and Advocacyservice and to provide proactive support to these service users who aresometimes hard to engage.
• To assess each individual’s current housing situation and form a view with regardsto risk associated with their case.
• To explore all options available to the service user allowing them to make informeddecisions.
• To work with LGBTQ+ people accessing the Advice and Advocacy service todevelop and review individual work plans and risk assessments.
• To have regular casework sessions to provide structured support, in relation toHousing specific issues.
• To liaise with other service providers ensuring service users receive thenecessary support to sustain their accommodation, acquire relevant independentliving skills, maintain or improve positive physical and mental health, and accessmeaningful occupation of their time.

Liaison with Landlords / Other Agencies

• To support service users to report repairs and work with landlords and advocatewhere necessary.
• To support service users to contact local authorities, and voluntary and privatesector landlords to report anti social behaviour issues and advocate wherenecessary.
• To support service users to present to local authorities as homeless, whereappropriate, and advocate where necessary.

Other duties

• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up-to-date knowledge of legislation and regulations in relation tofunders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals andtraining.
• To act in accordance with the organisation’s Diversity Policy, Health and SafetyPolicy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its service users at all times.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of thepost that may be required.

Your experience

• Knowledge of Housing legislation relating to all relevant sectors
• Knowledge of Acts, case law, and guidance relating to Homelessness, HousingRegister, and tenancy matters
• Knowledge of Affordable/Social Housing and Registered Social Landlords
• Knowledge of Welfare Benefits
• Knowledge of the workings of Local Government
• Sound working knowledge of identifying and working safeguarding cases

Your skills and attributes

• Confident public speaker, at both in-person and virtual events.
• Exceptional organisational and planning skills.
• A creative problem solver with a solutions-focused outlook.
• Comfortable in a working environment in which job responsibilities evolve as theteam’s needs change.
• Computer literate in Excel, Word, and Outlook.

Great to have, but not essential!

• Line management experience
• Experience in managing projects remotely
• Proficiency in data analysis
• Experience in delivering training or workshops to organisations, networks, orcommunity groups.

​More about who we are
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

We provide safe accommodation, housing advice, mental health advocacy and support for people fleeing or have fled domestic abuse. Founded in 1983, we're the only charity in the UK working with homeless LGBTQ+ people of all ages.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

• We are LGBTQ+ informed.
• We are tenacious.
• We are empowering.
• We are collaborative.
• We are inclusive.

What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

• Competitive salary
• Flexible working
• Generous annual leave – 30 days
• An additional ‘Stonewall Housing’ day off per year
• Pension scheme
• Employee Assistance Programme (EAP)

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john@stonewallhousing@org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Responsibilities:

HR & Operations

● Manage Coney’s operations, resources and materials to ensure our activities and processes are high-quality, fit for purpose and well-managed.

● Support the Directors to engender positive staff relations and good communication throughout the company, those representing it and its networks.

● Oversee Coney’s remote-working and office systems, including IT systems, schedules and other resources, ensuring that they are fit for purpose and cost-effective.

● Manage Coney’s statutory obligations with Companies House, the Charities Commission and other bodies and regulatory authorities, with support from the Directors.

● Maintain regular communication with Coney’s Trustees, ensuring that Board meetings, minutes, reports and information are prepared effectively and on time. 

Financial

● Manage Coney’s day-to-day financial systems, including making bank payments and managing invoices receivable, supported by the Marketing & Admin Officer.

● Reconcile Coney’s bank accounts and input all financial activity into Quickbooks (including income & expenditure, credit cards, expenses, invoices payable, payments received) against the correct budget lines. 

● Run payroll (including sending payslips and other pay documents, scheduling salary payments and reporting to HMRC) and ensure pensions, PAYE taxes and National Insurance are calculated and paid on time.

● Create and submit quarterly VAT returns using Quickbooks

Stakeholder Management & Fundraising

● Work alongside the JCEOs to maintain high level contact and dialogue with Coney’s key stakeholders.

● Manage Coney’s Friends scheme and support effective communication with funders.

● Alongside the rest of the core team, identify opportunities for fundraising, commercial projects and consultancy, building relationships and contributing to funding proposals as required.

Marketing & Communications

● Support the Marketing & Admin Officer and Executive Programme Director / JCEO to prepare and execute a marketing and communications plan – strategically positioning Coney’s work across communities and sectors.

● Support the Marketing & Admin Officer to ensure regular communication with Coney networks (newsletters, social media and other relationships) and produce effective communication and ticketing systems for events and projects as required.

See attachment for further responsibilities

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

         Job Description

Job Title: Operations Manager

Reporting To:  Operations Director

Salary:£35,000 - £38,000 per annum ( based on Experience)

Seniority Level: Management

Location: On-site in Tooting Broadway, London

Contract:Full-time, 12-months fixed term, with potential to make permanent

POSITION SUMMARY

Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.

As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.

The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.

About Us

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses. 

ROLE & RESPONSIBILITIES

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
• Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
• Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
• Ensure compliance with health and safety regulations and manage risk assessments.
• Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

•  Bachelor’s degree or higher.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software, or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
•  Resilient and adaptable with ability to multi-task.
• Solution finder.

About Rewards

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling
• Regular team socials throughout the year
• Generous sick pay allowance following probation
• General eye test
• Well-being day ( 1 day per year)
•  Volunteer day ( 1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Finance Manager your role is to help make this a reality through the effective management of our financial processes. You’ll use your experience from other charity finance roles, along with your accountancy / financial management qualifications, to help ensure our approach to financial management is effective, efficient, up-to-date and in line with charity accounting standards. 

You will be well-organised and motivated to support the wider team in their work. Reporting to the CEO and supporting the Treasurer, you will ensure we have up-to-date information on the financial health of the organisation. You will help to ensure we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes. 

You will lead on ensuring we have robust organisational systems and processes in place for effective financial management. This includes the production and sharing of management accounts, ensuring payroll and invoices are paid on time, devising financial reports, and providing budgetary support. You’ll ensure that accurate records are maintained and that we are reporting our accounts in line with SORP guidelines. 

You will lead on the ongoing development and maintenance of our finance systems, policies and procedures, ensuring they are fit for purpose for a growing organisation. 

Read the attached Person Specification for more information.

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Location:  Remote, home-based (or use of London office is available)

Reporting to:  CEO

Hours:  Part-time, 14 hours per week (we can offer flexibility on times/days. We can offer a contracted, salaried role or a day rate for those who prefer freelance work)

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About us:

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Settle is a charity that supports young adults as they leave the care system and move into their first home. We provide intensive one-to-one support addressing practical life skills, sustaining a tenancy and managing emotional wellbeing. Our preventative approach to homelessness helps care-experienced young people to make long-lasting changes and thrive.

This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Trust and Foundation Fundraising Manager, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.

You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders, managing our prospects pipeline and developing and nurturing long-lasting and rewarding relationships with Trust and Foundation funders.

As a potential candidate, you’ll bring at least two years of grant-writing experience to the role and a strong track record of securing 5-6 figure sums. This is an ideal opportunity for someone looking to step up to a managerial role, or someone already established at that level.

In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021. In our recent Staff Satisfcation and Wellbeing Survey, 93% of employees said they'd recommend Settle as a good place to work.

Benefits

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

What we're looking for

You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.

You have outstanding writing skills
You’ll have a track record of writing high quality applications to trusts and foundations with a keen eye for detail and an understanding of what funders want to see in an application.

You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.

You take a strategic approach
You apply a considered, research-informed approach, both when identifying and approaching funders. You manage our fundraising pipeline and prospects with the bigger picture in mind, but are also meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing. You are exceptionally organised and can manage multiple funding deadlines.

You are proactive
You will take ownership and responsibility for Settle’s Trust and Foundation fundraising, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required. You will be able to prioritise your time effectively and approach tasks strategically to reach targets.

You are reflective
You’re continually looking for opportunities to learn and improve, both on your own practice and on Settle’s fundraising practice more broadly. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You use data and evidence to make decisions and are able to recognise and learn from mistakes. You view feedback as a gift and use it to shape your practice.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a skilled Trusts and Foundations Programme Lead to join our enthusiastic and passionate Fundraising team. You will bring your skills in bid writing, stewardship, and high-value relationship management to deepen our engagement with trusts and foundations, and to identify and secure new opportunities for funding.

Historically, Bliss has worked with external consultant support to manage our trusts and foundations fundraising. This is a new role within the organisation as we look to take a more meaningful, relationship-based approach to our trusts and foundations donors. It’s a fantastic opportunity for someone with proven experience in trusts and foundations fundraising looking for a part-time position to make a real difference for babies and families.

Role Details 

This is an excellent opportunity for someone with proven experience in trusts and foundations to make a real difference as part of a small, dynamic and dedicated charity. Working closely with Bliss’ senior management team and managing the relationship with our fundraising consultants, you’ll work with a high degree of autonomy to strengthen and grow our support from trusts and foundations.

The ideal candidate will be able to demonstrate the following skills and experience: 

· Proven experience of writing bids to successfully secure five- or six-figure and multi-year grants.

· Excellent relationship management skills; the ability to quickly build trusting relationships with funders, partners and colleagues of all levels.

· Exceptional writing skills with the ability to translate complex information into clear, compelling cases for support.

· Influencing skills, including demonstrable experience of effectively working with senior colleagues and/or external stakeholders.

For more details, please view the job description attached to this advert

How to Apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

Recruitment Timeline 

• The deadline for applications is 22 June 
• First round interviews will be held virtually (via zoom) between  w/c Monday 24  with second interviews in person at our London Bridge office.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

£41,200 (pro-rata) + 6% pension contribution

21-35 hours per week

We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.

For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.

Deadline: 9am 24th June 2024

Interviews: Week commencing 1st July 2024

We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation. 

SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.

We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.

The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.

24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.

The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.

Main Responsiblities: 

• Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
• Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
• To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation. 
• To support the Professional Officer in ensuring all the organisations charitable obligations are met.
• To support the Professional Officer and SAPHNA team as required in any other related work- streams.
• Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.

The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

Reading Support Strategy Lead - HMP Belmarsh

Location: London
Salary: £32,834 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Belmarsh (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Belmarsh, maximising opportunities for people in prison to learn to read. 

Teaching qualification Level 2 or above is required for this role. Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 24 July 2024 (venue to be confirmed).

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-214923

Are you talented in identifying funding streams and achieving successful income generation strategies?  Do you enjoy writing bids, whilst developing new ideas that can increase income?  Have you had experience increasing numbers of organisational partners?

Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Development Manager. We need someone who can lead our development function whilst working alongside our CEO, managing a range of fundraising initiatives whilst also using sales techniques to raise awareness of our Industry Forum and school Donation Management Service (DMS).

This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, schools and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive.

This is an exciting time to join us. Our work splits into two main areas – the first is advocacy and research, where we seek partnerships that will allow us to grow our nationwide campaigns and calls for action, as set out in the DPA’s National Delivery Plan.  The second, a growth area for us, is delivery of programmes that help real people – such as our Tech4 suite of initiatives, which support a range of beneficiaries, but commonly young people and families, to access kit, connectivity, skills and support, and our Donation Management Service which works on a school by school basis to ensure parental donations support year groups gain class-wide one to one devices.

The Development Manager will work with the CEO and our team to facilitate this growth in impact, understanding and influence and encourage new partnerships, while ensuring our donors and supporters feel informed and engaged.

As an initiative, the DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team. As such, you’ll lead on the fundraising function and the DMS relationships, but work within a highly supportive team where income targets are shared.

Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. This will include supporting set up at conferences and events, and may include overnight stays.  A driving licence is not essential.

You will be ready to “roll up your sleeves” and get involved in other projects at times, as part of a small and dedicated team, and take on administrative and logistical tasks.

Key responsibilities

• Writing grant applications, bids and proposals to corporates, public sector and third sector organisations as part of formal and informal fundraising application processes.
• Secure new memberships to the Digital Poverty Alliance Industry Forum, a corporate membership scheme for businesses seeking to take action on digital poverty, working with the CEO and colleagues leading on policy and public affairs.
• Lead on bringing in new client schools for the DMS, growing the network of schools and families supported by and supporting this programme.
• Lead the account management process for schools who are part of our Donation Management Service (DMS) programme, retaining existing customers.
• Work with CEO and SMT to create and maintain strong fundraising partnerships with large and small organisations key to our work.
• Work with the CEO to spot new opportunities for initiatives with an eye to developing new corporate partnerships and sponsorships, whilst working within the resources of a small organisation.
• Identifying grant routes, commissioning opportunities, potential consultancy clients and donor opportunities, including prospect research.
• Iterate our fundraising strategy for increasing income, including developing new ideas to drive revenue.
• Provide support to the CEO who manages the largest strategic partnerships.
• Contribute to marketing, PR, social media and related communications activities in relation to partner activities and digital fundraising, including leading the marketing strategy for the DMS.
• Prepare high quality collateral and assets to support partnership working, including presentations and reports.
• Work with colleagues to role model best practice in partnership development.
• Project manage initiatives related to fundraising, using recognised tools and techniques.
• Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform partner development.

NB: This role will require attending meetings in London and travel across the UK, and may include occasional evening work or overnight stays.  As part of a small team, this will include attending conferences, exhibiting on behalf of the DPA, and supporting other events.

Your appointment will be subject to appropriate DBS checks.

Ref 6725

Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. You will have an opportunity to transform lives, one meaningful interaction at a time.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our Telemarketing Manager, you will be accountable for ensuring the successful day-to-day delivery of our telemarketing programme through the continued development of our telemarketing supporter recruitment, upgrade, and retention programs to drive income growth from individual supporters.

Under the guidance of the Senior Manager Direct Engagement, you will spearhead our Telemarketing program, a pivotal component of Save the Children's Route to 2023 strategy. This initiative aims to reach the hearts and minds of the public, engaging them in the critical work we do and inspiring them to donate the essential funds we need to support children.

In this role, you will:

• Drive the success of our telemarketing programmes, through comprehensive planning and execution to attract, upgrade, retain, and win back supporters.
• Manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets through effective agency management.
• Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
• Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
• Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in marketing decisions.
• Provide expert knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results. 
• Play an integral role in the selection, onboarding, and ongoing relationship building with telemarketing agencies.
• Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.

To be successful, it is important that you have:

• Experience managing end-to-end high-performing telemarketing campaigns & teams.
• In-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models.
• Expert in the management of external telemarketing agencies in partnership with designing and delivering exceptional training.
• Strong organisational and analytical skills, being target driven and results focused.
• Excellent relationship building and communication skills, being able to support and lead a team.
• Ability to work independently, adapt to change, and drive results.
• Commitment to Save the Children's vision, mission, and values.
• Willingness to carry out duties outside office hours in case of emergency appeals.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: June 30, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Role Overview:​

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• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

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Key Responsibilities:​

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• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

For more information see our recruitment pack 

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Are you passionate about supporting people with disabilities to live full lives and realise their ambitions? 

Are you looking for an opportunity to lead, manage and develop a supported living service?

Outward are seeking to recruit an enthusiastic, motivated and committed Deputy Manager to join our Enfield learning disability services at Linwood Crescent to manage a service for 14 residents living in a supported living service which caters for older people with additional health needs. This is a fantastic opportunity to join our dedicated, caring and supportive staff team.  The aim of the service is to enable the people we support to enjoy a good quality of life maximising independence and skills progression where possible.

The Role

The deputy manager would support the manager with recruiting and managing the large staff team, creating a culture of positive behaviour support within a personalised environment, embedding quality standards, achieving and progressing good outcomes with the people we support. As well as managing the service safely within the regulations and standard required by CQC.

You will act as a role model in the delivery of active support you will promote and maintain person centred approaches and inclusive community links to achieve positive outcomes with the people we support from the frontline staff team.

Skills and Expertise

· To share our values of enabling, empowering and engaging and implement these

· A minimum of 1 years’ experience of providing support to people with learning disabilities/ autism and or complex needs and or behaviours of concern

· Have excellent communication skills and be able to build positive relationships with internal and external partners – staff, professionals, people we support, families

· Be confident in using your own initiative able to deputise for the Service Manager

· Have strong IT skills and able to manage own time and work under pressure

· Creativity, motivation and enthusiasm to bring new ideas into the service and to implement these to shape the service as part of continuous improvement

· QCF Level 5 in Leadership for Health and Social Care, or equivalent or willingness to gain a qualification

· Experience of staff management and the ability to lead and develop a large team ensuring staff are appropriately trained

· Experience of carrying out needs assessments and creating support and risk management plans for people with complex needs

· The ability to deliver the service in accordance with an individual support plans, the service specification and CQC requirements

· A commitment to providing high quality, personalised active support

· Knowledge of managing a budget is desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

· Computing Scheme

· Credit Union Scheme

· Cycle-to-Work Scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (including season tickets and parking permit loans)

· Blue Light Card

How to Apply

If you think you are who we are looking for, please submit a statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.

You can do this by following the link below:

The closing date for all applications is on 20th June 2024

Interviews will be held w/c 4th July 2024

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. 

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment.  This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Outward is committed to equality and diversity and welcomes applications from all sections of the community.