Programme Coordinator Jobs in Tooting, Greater London
Summary
As Community Fundraising Coordinator you will be the first point of contact for people fundraising in their community for Diabetes UK. You will be responsible for managing your own supporters, ensuring they receive an excellent experience and raise as much as they can for the charity. You will also work closely with the wider Community Fundraising team, by providing professional, timely and effective fundraising and administrative support.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: W/C 27 May 2024
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.
Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
You will be the first point of contact for people fundraising in their community for Diabetes UK, from doing a skydive to organising a bake sale. You will ensure they receive an excellent experience from the charity and support them to raise as much as they can and become life-long supporters.
You will also provide administrative support to the wider Community Fundraising team and build effective working relationships to do so in a professional, timely and effective way.
Ideal Candidate
You will have experience in providing excellent customer experience, within a charity or another sector. You will also have strong abilities in managing competing deadlines and organising your time effectively to prioritise your workload. You will also be able to effectively build working relationships with your colleagues in a professional manner, and demonstrate high standards of written and verbal communication.
It is not expected that you will have experience of working in a fundraising team, but transferable skills and a passion to learn!
Events and Community Fundraising Coordinator
£25,643 per annum (London Living wage)
Permanent, Full time 37.5 hours per week
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking an Events and Community Fundraising Coordinator to join our high performing Events and Community Team. The team are driven to maximise opportunities, we aim to reach ambitious targets and provide an excellent supporter experience.
Our team raise funds through a range of activities including:
- Our own events (e.g. March for Men)
- Virtual products (e.g. The Month Series)
- Third party events (e.g. London Marathon)
- Golf Days
- Helping community fundraisers who organise their own activity
You’ll be supporting our third-party events programme and be our first point of contact for our fundraisers. You'll provide admin support for our registration processes and support fundraisers through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience.
Whilst third party events will be your primary area of responsibility across different types of events, you’ll also get the chance to work across teams to provide support where needed during busy periods of activity.
This role works with data through maintaining our Raiser’s Edge database. You'll also update records on JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.
You’ll also work with our Communications teams supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.
What we want from you
You’ll have the drive and eagerness to provide crucial support to our sector-leading programme of activity which generated £12.9M of income in 2023-24. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team fighting to stop prostate cancer from being a killer.
You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re learning more about the needs of our colleagues and we’re excited to have recently launched three new people networks: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Wednesday 15th May 2024 applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for week commencing Monday 20th May 2024.
The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.
The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.
We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.
Responsibilities:
· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences
· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.
· Ensure membership records on the CRM are accurate and up-to-date.
· Assemble and dispatch Welcome Packs to new members.
· Act as the first point of contact for current and prospective members and assist with their queries.
· Assist with the production of monthly membership statistics and reports.
· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.
· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.
· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.
Essential:
· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work
· Highly organised, with an ability to ensure deadlines and targets are met
· Excellent written and verbal communication skills
· Ability to ensure a high level of accuracy when adding and amending database records
· A pro-active and positive attitude to problem resolution
· An ability to engage with multiple stakeholders at all levels
· IT literate with strong Microsoft Office skills, especially Excel
Desirable:
· Previous experiencing using CRM systems
· Experience of supporting events
. Office administration experience in a busy office, requiring multi-tasking
Benefits:
· Company Pension
· 28 days annual leave plus 8 days Bank Holiday (pro-rata)
· Hybrid/Flexible Working
· Employee Assistance Programme
· Access to Virtual GP Services 24/7
· Group Life Insurance
· Learning and development opportunities
. Regular Staff Social Events
Interviews to take place 22 & 23 May 2024
The client requests no contact from agencies or media sales.
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
For Age UK Westminster, the Befriending Service is one of its most important services tackling loneliness and isolation for older people in our community. This role would suit anyone who would like to play a key part in further developing a well-established service that makes a real difference to its community.
Excellent people skills, a strong initiative, and effective communications are required for this role, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. While supported by the Wellbeing & Connections Coordinator, the ideal candidate for this position will be self-motivated and enjoy a certain amount of autonomy.
The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory DBS check and references.
The client requests no contact from agencies or media sales.
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours per week (3 days)
Job Type: Part time
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?
Shannon Trust deliver literacy and numeracy programmes to thousands of people in prison each year. To support the development of further learning and volunteering opportunities post-release, we are establishing a strategic partnership with fellow charity Read Easy. We are now seeking to recruit a Post-Release Pathways Co-ordinator to develop this partnership on the ground, who will develop links between Shannon Trust prison programmes and Read Easy community groups.
Candidates for this role will need to demonstrate lived experience of the criminal justice system.
This is a home-based role but does require occasional travel around the UK.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
Closing date: 5pm 16th May 2024
Interviews to be held 23rd May 2024 (online via Teams)
REF-213810
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Programmes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Design and deliver training and webinars for schools.
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Lead on the design and delivery of competitions for schools.
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Drafting of termly newsletters and regular emails to schools.
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Create case studies and collate material to share with our comms and digital teams.
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Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
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Manage the SFC inbox, dealing with enquiries from schools and other partners.
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Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
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Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
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Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
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Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
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Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
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Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
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Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
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Feed your ideas into programme delivery and development.
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Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Skills / experience (desired):
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Experience of working with CRM systems particularly Salesforce.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience of managing budgets.
Please apply with a CV and a statement answering the questions in the application pack
We kindly ask you to complete our Equal Opportunities Form to make sure we can continue to be as fair and inclusive as possible. Your answers will be anonymous and will solely be used for internal purposes as we strive to be better in our representation of diversity. Applications will be handled in line with our Recruitment Privacy Policy.
Timelines
Applications will close at 23:30 on Sunday 19th May 2024.
Interviews will be scheduled for the week beginning 3rd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
We are looking for a Global Resources Coordinator to ensure operations within our global resources team run smoothly and efficiently. Responsibilities include providing general administrative support to different teams within Global Resources, manage supply of office resources and equipment, arrange travel, managing relationships with key suppliers, coordinating schedules and meetings and supporting HR administrative duties.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- Assist staff and visitors with travel booking and coordination when travelling overseas, including booking flights, arranging visas and travel vaccinations.
- Main contact for travel agent building good working relationship.
- Support the Global Resources Director to coordinate and track all insurance policy renewals.
- Liaise with insurance brokers on renewals to ensure competitive costing and ensure timely renewal for all insurance premiums.
- Maintain and order office supplies, stationery, and equipment from the most competitive suppliers.
- Manage and maintain the fixed asset register.
- Assist with recruitment processes, including posting job adverts, preparing weekly vacancy listing, supporting interviews, checking references, and drafting employment contracts.
- Support induction processes for new joiners.
- Maintain the employee absent management system and support with any changes/updates.
- Preparation of documentation for all aspects of the employee life cycle, including leavers, changes to terms and conditions, maternity and paternity and flexible working requests.
- Support the Global People and EDI Manager to coordinate the appraisal process, ensure appraisals are conducted and collate training needs into a report for review and action.
About you
- High level working knowledge of Microsoft Office applications.
- Proven experience providing administrative support across teams in a fast-paced environment.
- Ability to maintain complete confidence.
- Ability to work effectively on own initiative.
- Strong interpersonal and communication (written and verbal) skills, with the ability to develop and maintain good working relationships with staff always showing tact and discretion.
- The ability to work accurately, with attention to detail.
- Personable and happy to help others with a keen interest in improving processes.
- Practical experience of working within or supporting HR is desirable.
Benefits
- 26 days annual leave, plus bank holidays
- Company pension scheme (SPANA will contribute 10% of salary to a personal pension plan, if you contribute 5% of salary)
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: S11156 Stroke Association Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £26,700 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Be part of something amazing
We are looking for an organised and creative individual to join our service supporting Unpaid Carers in Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers and you will carry out home visits and community meetings, complete assessments, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals. You’ll build on your local knowledge to signpost and facilitate access to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities.
To facilitate group work, you will plan and deliver a programme of events, groups, activities, training and workshops. You’ll need to research and book trainers, venues, activities and resources, negotiate value for money, promote the calendar of events and manage bookings. The sessions will offer opportunities for Unpaid Carers to meet with peers, develop confidence, learn new skills, reduce social isolation, and improve their own wellbeing.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector, as well as experience of planning and delivering a programme of group work.
You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. You should be an excellent communicator and able to motivate and empower others.
This is a full-time role. Driver and own car essential.
You can make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Sanctuary Coordinator and Caseworker
Salary: £26,000 - £30,000
Location: Hammersmith (with travel to other London Services)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Sanctuary Schemes are multi-agency victim-centred initiatives that aim to enable households at risk of violence to remain safely in their own homes by installing a 'Sanctuary' in the home and through the provision of support to the household. As a Sanctuary Scheme Specialist, you will support the sanctuary service by carrying out comprehensive assessments of service users and their homes and helping providers to ensure safety improvements are made. Joining our fast-paced team and focusing on short-term activities, you will manage a caseload of survivors, ensuring they have access and encouraging their engagement. You will conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out risk management, safety planning and support; and you will identify and refer to services appropriate to their needs.
This is an amazing opportunity for a professional with experience of supporting women at risk of, or who have experienced, domestic violence to take on a challenging, but highly rewarding role where you’ll be able to make a difference to women’s lives on a daily basis. Once you join our team, you’ll discover a collaborative, supportive environment where staff empower each other to perform at their best and deliver the highest quality services to those who need our help. You will have the chance to help women and girls overcome the challenges that they face and lead safe, non-violent, equal lives.
About You:
To be successful you will bring the below experience and skills:
You will be experienced in initiating and managing support activities. You will have the ability to maintain project logs and collating log data. Proven experience in referring safeguarding cases to Social Care and MARAC and the ability to proactively assess the needs and safety of children involved and women at risk and have experience in advising women of their rights and options for seeking help and support from other agencies.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:
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Build individual, family and community resilience
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Support empowerment and independence
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Reduce social isolation and loneliness
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Increase choice and control
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Facilitate inclusion and connectedness
Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people.
The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.
Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.
How to apply
Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.
Interviews are expected to take place the week commencing 13th May 2024.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!
SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings.
Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.
You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts.
Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required.
Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!
We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions.
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!
OVERVIEW OF KEY RESPONSIBILITIES
PROGRAMME DELIVERY
- Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
- Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
- Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
- Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.
CREATIVE LEAD
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
- Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
- Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.
ORGANISATIONAL GROWTH
- Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
- Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
- Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
- Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.
LINE MANAGEMENT
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in contract management and reporting of projects or programmes
- Previous experience in facilitation of programmes and/or training for various groups
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability and willingness to travel to various services and work within the prison setting
What we would like, but not essential:
- Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Previous experience with commissioners, supporting or contributing to research and evaluation projects
- Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
- Financial Management experience: Budget setting, analysis, and cost reduction
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bexley Food Alliance Project Coordinator
The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies.
You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.
You will work flexibly, applying initiative to provide consistent and seamless support to organisations. You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.
We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
Key Duties:
- Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
- Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
- Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
- Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
- Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
- To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
- To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
- To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
- To work closely with the Local Authority to support policy change.
- To build relationships and network outside of the borough to bring in good practice and successful initiatives.
- To attend any relevant training and/or workshops that support the development of the network.
- To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
- Attend staff meetings, and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To support and work closely with all the teams within BVSC.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.
SKILLS, KNOWLEDGE AND EXPERIENCE
Excellent interpersonal skills:
- friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
- excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
- initiative to plan and organise your own workload
- be curious about all BVSC services and how they fit together as a CVS
Development experience:
- capacity building for small and medium sized organisations
- understanding of the benefits and challenges of collaborative working
- building relationships with a range of groups with differing cultures
- understanding of the challenging factors that most affect VCS sector
- supporting organisations with funding applications
Experience and knowledge:
- how charities can use marketing and communication to raise profile
- enabling groups to maximise their potential through their website
- day to day operational activities of both small and large VCS groups
- experience of local partnership working and collaborations
- sound understanding of electronic forms of communication & social media
- knowledge of Microsoft 365 package and CRM database
Specialist knowledge in some of the following areas: (desirable not essential)
- previous experience of the voluntary or community sector
- providing training or identifying specialist trainers
- community development
- children and young people’s services and structures
- adult social care services and structures
- safeguarding
- equality diversity and inclusion
- governance
Other:
- very occasional evening and weekend work
- ability to travel throughout Bexley and London
- must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.
- Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
- Encourage and support collaborative projects between organisations within Bexley.
- Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
- Network with various organisations offering support, learning opportunities and guidance in running the network.
- Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
- Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
- Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.
This position will be subject to satisfactory references and DBS check.
Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
The client requests no contact from agencies or media sales.
Learning and Development Coordinator
Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Fixed-Term One-Year Contract
Responsible to: Associate Director of Programmes
Location: London, UK or Amman, Jordan
Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan
This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings.
JOB DESCRIPTION
Main Duties, Responsibilities and Accountabilities
Ensure that the quality of our L&D services and material is maintained, improved and expanded:
- Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning
- Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
- Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
- Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
- Contribute to the development or updating of RedR UK’s L&D and eLearning strategies
Support the delivery of RedR UK's demand-led services to a consistently high standard:
- Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings
- Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services
- Where appropriate, design and/or deliver learning/training services directly to the participants
- Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects
- Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities
Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services:
- Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc.
- Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required
- Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs
Ensure that RedR UK services meet the needs of the sector and work to expand our reach:
- Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly
- Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation
- Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme
- Represent RedR UK at selected external events and forums, as appropriate
- Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System
Additional responsibilities:
- All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability
- Manage special or project budgets as required and agreed with the Line Manager
- Undertake other tasks as reasonably requested by the Line Manager
PERSON SPECIFICATIONS
Essential
- Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements
- Experience managing Learning Management Systems, especially Moodle
- Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
- Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data
- Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills
- Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard
- Good workload management skills and ability to use initiative to solve problems
- Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks
- Excellent oral and written English language skills
Desirable
- Certificate in learning technologies, ICT, instructional design, or similar
- Qualification in Humanitarian Action, Disaster Management, Development Studies or similar
- Fluency in French, Arabic, Portuguese or Spanish
- Ability to deliver trainings in a language other than English
- Experience developing or administering an LMS
- Experience of working with academic institutions on the assessment of learning
- Experience in graphic design, video editing, audio editing
Make it happen: apply now
To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.
The client requests no contact from agencies or media sales.