Programme management jobs

Bromley Recovery and Wellbeing College, a service within South East London Mind, runs a curriculum of free peer and professional-led courses across the borough.

Our workshops and courses combine enjoyment, fun and knowledge to enable students to achieve a greater insight into their own mental wellbeing and gain skills to help them achieve personal goals and ambitions.

We are looking for someone with exceptional administrative and communication skills to support the Recovery College Manager and Coordinator in processing student applications and completing telephone interviews, along with wider team administration.

You will have experience of client-facing administrative work within a mental health setting, awareness of safeguarding and risk management considerations and the confidence to communicate effectively with a wide range of people with varying mental health needs. You will need to be organised, have excellent attention to detail and good technical skills.

A flexible can-do attitude and calm, problem-solving approach are also essential for this role. If you have what it takes, we would love to hear from you.

Please note that the successful candidate will need to work at least one day at our Orpington office with the option for hybrid working beyond this.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 15th February

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

People Experience and Insight Partner - FTC

Background and overall purpose of the role:

The People Team at ARUK is undergoing a transformation that will position it brilliantly to enable the successful delivery of the organisation’s strategy. The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise it's vision of a world free from the fear, harm and heartbreak of dementia. This role will play a pivotal role in mapping and creating a shared understanding of the employee experience, defining the aspirational employee experience and supporting the People team in designing tailored, inclusive and innovative solutions to deliver and improve people practices that will deliver the best ever experience.

A key enabler of this will be to design an inclusive continuous listening strategy that will mean our employees have a voice and we are regularly able to gather that insight to help shape people practices.

This is a new role and so there is opportunity for the post holder to shape this role, however it is expected that they will use internal and external data and insight, embed a continuous listening approach and use and embed design thinking practices to develop tailored people solutions.

This is an 18-month FTC.

Key Responsibilities:

· Lead the creation of an employee experience map across the entire employee journey and use workforce insight to understand the current experience of colleagues.

· Design, implement and embed a continuous learning approach to regularly gather employee insight and feedback to inform the People strategy and design of people initiatives and products.

· Implement an engagement platform to regularly measure employee engagement and sentiment and develop a simple framework that leaders and managers can use to act on the insight.

· Using data and workforce insight create employee persona’s to facilitate targeted, tailored people-centric interventions that will enable delivery of the organisation’s strategy.

· Use design thinking approaches to redesign people products and build this capability within people team

· Support with OKR setting and prioritisation of work based on insight

· Bring thought leadership and emerging concepts in employee experience into ARUK and the People Team, and review benchmarking data and insight to suggest improvements and enhancements.

· Map the employee value proposition and develop the employer brand alongside the Resourcing Team to attract talent to ARUK.

· Assess leadership and management practices and wider people practices and policies and their impact on the employee experience

· Create inclusive approaches that positively impact engagement from the start through to end of the employment journey 

What we are looking for:

Knowledge, skills and experience needed:

· Knowledge and experience of developing a continuous listening approach and embedding tools and platforms to gather regular employee insights and improve engagement.

· Experience of customer and employee journey mapping to be able to identify moments that matter and understand pain points to drive improvements.

· Exceptional stakeholder engagement and communication skills, with the ability to translate technical data concepts into clear, actionable insights for non-technical audiences.

· Excellent communication skills to be able to engage and build relationships with colleagues at all levels.

· Strong understanding of the employee lifecycle and people processes and practices and demonstrable experience of assessing gaps and working with people practitioners to develop initiatives to drive improvement.

· Good understanding of EDI and incorporating these considerations into the design of people practices along the employee lifecycle.

· Knowledge and experience of human centric service design and design thinking approaches to develop people processes and practices.

· Excellent story telling skills to be able to engage internal audiences on the employee experience landscape.

· Excellent data analysis skills and the ability be able to derive insight from various data sources to understand and communicate employee and cultural sentiment.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £62,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role: 

The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.

The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.

About the Role:

1. Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income.
2. Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
3. Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, strategic goals and Islamic values.
4. Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
5. Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
6. Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. A Muslim who can ensure that all income generation, marketing, and reputational activities align with the teachings of the Holy Qur’an and Sunnah.
2. Strong understanding of the faith-based charity landscape, particularly within Muslim communities
3. Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key Islamic fundraising markets.
4. Ability to develop and expand digital fundraising.
5. Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
6. Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.

Why you should apply:

Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in setting and delivering Muslim Aid’s organisation-wide income generation and marketing strategy in line with the charity’s Islamic values, constitution, and charitable objects. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

Location: The Baytree Centre, London

Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)

Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)

Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Contract: Permanent

About the Role

As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.

Key Responsibilities

Partnership Acquisition & Stewardship

• Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
• Create compelling pitches, proposals, and case studies.
• Steward existing partners and produce high‑quality impact reports.

Fundraising Campaigns & Events

• Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).

Cross‑Team Collaboration

• Work closely with internal teams to align partnerships with organisational priorities.
• Coordinate with service delivery to offer opportunities such as career insight days and work experience.
• Partner with the Volunteer Manager to deliver purposeful corporate volunteering.

Other Responsibilities

• Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.

What we're looking for

Essential

• Proven experience in securing and growing corporate partnerships.
• Strong communication, influencing, and relationship‑building skills.
• Ability to meet funder requirements, including monitoring and evaluation.
• Highly organised, detail‑oriented, and committed to confidentiality.
• Strong commitment to Baytree’s mission and openness to its Christian ethos.

Desirable

• Experience working with women and girls in disadvantaged communities.
• Experience managing or coordinating projects or volunteers.
• Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.

Are you enthusiastic about giving supporters the best experience when contacting us?

Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!​

It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.​

As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience. ​

You will: ​

• Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
   
• Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
   
• Support all new Individual Giving and Supporter Care activities
   
• Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence ​

Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?

Do you want your work to have a real, positive effect on someone’s life?

Does this sound like the opportunity to really get 2026 off to an amazing start?

​

If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert. 

We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re currently looking for a People Officer on a permanent basis, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Maintaining and updating the full suite of personnel records for staff
• The timely and accurate generation and issue of employment contracts/amendment to terms and associated paperwork
• Overseeing the quality of data held within the HR system and other HR software and offer guidance to users of the systems and administrative support
• Preparing and accurately entering all monthly salary information on to the HR system
• Recruitment support for all Institute vacancies and managing the recruitment process
• Overseeing the probation and induction process for new starters and to conduct new starter induction sessions
• Developing new, and streamline existing administrative processes and procedures
• Generating system reports as and when required

About You...

The role is ideal for someone with good generalist HR experience and up to date knowledge and understanding of key HR legislation and HR systems.

We are looking for an organised and dependable individual who has a proven ability to work with within a small team, and who can communicate effectively with a wide range of people both in written and oral form.

Proven experience of accurate data entry and monthly payroll processes is essential along with previous experience of effectively following administrative processes.

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with recruitment agencies and other relevant organisations

Ideally, we at the IOP hope you’ll apply if your skills include:

Essential Criteria

• Experience of preparing and monitoring accurate contractual information and other essential HR documentation
• Experience of supporting the monthly payroll function
• Experience working in a busy and varied role in a fast paced environment, autonomously
• Strong working knowledge of employment law and HR best practice
• Absolute attention to detail
• Basic level HR qualification
• Experience using HR systems, ideally iTrent (Electric Theme)

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We work in a flexible, trust‑based way through our How We Work model. This gives individuals and teams the independence to choose how, when and where they work best, while recognising that some in‑person collaboration is important for impact especially from an operational standpoint.

You’ll be assigned a base office, which can also be your chosen place of work. Most of our roles offer hybrid working as standard, with occasional office visits to help us stay connected and support our inclusive way of working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel to GP practices and for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required. It is based on a fixed term contract for 12 months.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

For information about the processing of your personal data at FearFree, please visit our website.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.

Membership Growth & Engagement Manager (Direct Debit Membership)

Job details:

• London (Hybrid / Field-based across Greater London)
• Fundraising & Membership Growth
• Fixed-term: 12 months with opportunity to renew, dependant on performance. 
• Salary: £40,000

Who we are:

We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.

From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. 

The need

To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.

Who you are

You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.

The Team & The Role

We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.

What you’ll do

You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.

Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.

For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.

On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.

Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). 

Minimum requirements

• Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). 
• Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
• Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
• Confidence in communicating with the public, including proactively starting conversations and handling objections.
• Strong organisational skills and ability to manage multiple workstreams independently.
• Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).

Preferred requirements

• Experience managing a membership scheme (acquisition + retention) with clear performance targets.
• Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
• Experience running or supporting face-to-face fundraising/membership recruitment at events.
• Experience managing external suppliers (design/print/digital) and working with paid social agencies.
• Understanding of GDPR-consistent supporter communications and supporter care best practice.

Success measures (first year)

In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. 

You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.

Working Hours

At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.

Location

Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.

Benefits

In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.

Perks

Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.

Application Timelines & Deadline

• Please submit your application by 23:59 on 15th Feb
• Review week: From 16th to 22nd Feb
• Invitation to Interview: by Friday 27th Feb
• Interviews: Friday 6th March

Director of Philanthropy

We are seeking a Director of Philanthropy to join Nekton in a pivotal leadership role at a critical moment of organisational growth. You will lead and deliver a global philanthropic fundraising strategy for a pioneering marine science and conservation institute focused on rapidly accelerating the scientific exploration and protection of the ocean.

Position: Director of Philanthropy

Location: Hybrid (Onsite attendance in Oxford or London 2 days a week, with international travel)

Salary: £80,000+

Contract: Permanent

Hours: Full time

Closing Date: 23 February 2026

About the Role

The Director of Philanthropy is a pivotal, high-impact role responsible for co-defining, executing, and managing Nekton's global fundraising strategy, with a notable focus on securing major philanthropic gifts from high-net-worth individuals and foundations.

You will be the engine that drives the financial success of our ambitious scientific and conservation programmes, translating Nekton's vision to explore and protect the ocean into compelling cases for support.

Key areas of responsibility include:

· Strategy & Leadership

· Donor Relations & Management

· Collaboration & Communication

Why This Role Matters

This is a rare opportunity to shape and deliver one of the most ambitious philanthropic agendas in marine science today. As Director of Philanthropy, you will help unlock the resources required to explore the last great frontier on Earth, influence global ocean policy, and leave a lasting legacy for the planet.

If you are motivated by big ideas, long term impact, and the power of philanthropy to drive systemic change, this role offers both scale and purpose.

About You

This role demands an entrepreneurial, strategic, and highly hands on fundraiser with a proven track record of securing very significant gifts. You will be equally comfortable shaping strategy at Board level and personally leading high value donor cultivation, solicitation, and stewardship.

We are looking for someone with experience of:

· Securing significant six and seven-figure philanthropic gifts in a high-profile international organisation.

· Extensive network and demonstrable success in cultivating relationships with global philanthropic foundations, family offices and high-net-worth individuals.

· Articulating complex scientific and conservation initiatives into inspiring donor narratives and stand-out grant applications.

You will be able to undertake international travel to meet with prospects and attend events.

If you have a passion for ocean science, exploration, and conservation, and a deep commitment to Nekton’s mission, then apply today!

About Nekton

Nekton is a pioneering marine science and conservation institute, a charitable foundation committed to rapidly accelerating the scientific exploration and protection of the ocean. Our global programmes combine cutting-edge scientific discovery, inspiring public engagement, and catalysing policy impact.

This role is central to driving the financial ambition of our initiatives, including:

· Ocean Census (Primary Focus): A UN-endorsed, global collaboration to discover ocean life

· First Descent: Expedition-based deep ocean exploration and conservation

· Ocean Rising: Connecting culture and the ocean

· YACHTS for Science: Scientists to sea - matching private vessels with marine research.

· New 5-Year Global Voyage: A major, sustained expedition to explore and protect the ocean globally.

Other roles you may have experience of could include Fundraising, Philanthropy, Fundraiser, Director of Fundraising, Director of Philanthropy, Head of Fundraising, Head of Philanthropy, Major Gifts, Major Donor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London. 

Position: Community Activities & Volunteering Lead

Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.

Salary: £32,644 plus 6% pension contribution.

Annual Leave: 33 days inclusive of Bank Holidays.

Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.

Application closing date: Thursday 5 March 2026, 9am.

Interview date: Thursday 12 March 2026.

About the role

Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.

About you

You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.

Why you should join us 

We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.

Equity, Diversity and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

Recruitment Timeline

Deadline for applications: Thursday 5th March 2026, 9am.

Interviews: Thursday 12th March 2026.

PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.

We are an outward looking charity with a compelling reputation for delivering professional support services to young people in South West London coupled with the motivation to develop new and innovative responses to young people’s mental health needs. This was particularly tested when the Covid pandemic forced us to quickly pivot all our provision to remote working. However, we met the challenge, training staff in new ways of working and integrating new offers that have now become part of our ongoing work supporting children and young people’s mental health.

Post-pandemic, the well-documented rise in mental health needs amongst young people has resulted in unprecedented levels of demand for our services. Nationally, the need to modernise and transform mental health services alongside the need to increase service capacity has been recognised and, as a result, we have expanded our staff team and broadened the range of mental health interventions we offer to young people. At our core is a commitment to strong active engagement with young people and creating support that’s relevant, flexible and accessible. Young people need to be ‘at the heart’ of all our service design and we’re committed to making sure young people are able to ‘get help now’ when they first reach out for it, at the point of need rather than availability.

Job Purpose: The purpose of the post is to take responsibility for the HR oversight, day to day HR matters and the overall HR management of the charity.

The role will require initially regular meets on the sites with the CEO & Senior Management Team to build relationships, understand current processes and to establish and implement a best-in-class HR service to managers and employees across the organisation, allowing the CEO & Senior Managers to focus on the essential strategic management of the charity.

We envisage the first 6 months being a comprehensive review & reset of the charities HR policies, procedures and protocols.

This will be a part-time role for 21 hours per week across 3-4 days. This role will be busy, interesting and provide an opportunity for you to make your mark within the charity. You will have line management responsibilities for a part time HR administrator who you will be working closely with.

To succeed in this role, you must demonstrate that you have the necessary skills, knowledge and practical experience to perform effectively. You should also hold a CIPD Diploma-level qualification and have a thorough, up-to-date understanding of current UK employment legislation.

Your strong organisational skills and excellent attention to detail should enable you to manage documentation and records effectively, ensuring processes run smoothly and efficiently.

We are looking for a self-starter and someone with a demonstrable positive approach that has the ability to always remain calm and consistent with personnel at all levels, but capable of dealing with difficult situations.

It is essential you have excellent English speaking and writing skills. You must have demonstrable skills for writing policy, procedures, letters, reports etc., and you must also be able to work in Office365 with confidence.

The full Job Description and Person Specification for this role is included in this pack. 

Working for Off the Record 

We employ around 70 staff and are funded by South West London ICB, local authorities and charitable trusts. We invest in staff development through training, CPD opportunities, an EAP programme, pension scheme and retail/ticket discounts.

Commitment to Equality, Diversity & Inclusion   

Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.We actively promote equal access and outcomes for all young people and work to ensure our workforce reflects the diverse communities we serve.

Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.

Applying for the Posts 

To be considered, please complete:

· The Application Form

· The Equality & Diversity Monitoring Form

Both are available on our website. Please click Apply to redirect you there.
Please note that CVs will not be considered.

Unsuccessful applicants must wait 6 months before reapplying for similar roles. Application data is retained securely for 6 months in line with our data and privacy policy.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience.

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date.   

Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs

Dimensions (budget holder, level of contract/systems etc responsibility):

• Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers
• Controls budget >£20m per annum
• Responsible for headcount of circa 200 colleagues including managers and trades
• Member of the Property Services Senior Leadership Team
• Representation at operational panels to support Compliance Delivery
• Organisation leader

Created/Reviewed date: October 2025

Role Purpose

Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos.

Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service.

Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making.

Key Accountabilities

• Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation.
• Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered.
• Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve.
• Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards.
• Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe.
• Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan.
• Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives.
• Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases.
• Lead on external audits, inspections and regulatory reviews.
• Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery.
• Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant.
• Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies.
• Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities.
• Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice.
• Ensure a sustainable suite of competent specialist Supply Chain partners is in place.
• Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility.
• Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b