Programme manager jobs in hampshire, south east
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Location: Remote with requirement to attend some in-person meetings within London
Contract: Fixed-term (18 weeks), Full-time (35 hours/week)
Salary: £13.85 per hour
Contract: Fixed-term, 18 weeks
Hours: Full-time, 35 hours per week
Equivalent Annual Salary: £25,207
Total for Contract Duration: £8,715.30 (gross)
Do you have a passion for heritage, communities and education? Are you looking for an opportunity to gain hands-on experience, make a real impact, and be part of a project that brings history to life for young people?
The Square Mile Churches Intern will work with key members of the project team to assist with the development of a trial education activity for secondary schools in the areas surrounding the city. The postholder will assist in scoping and developing a brief to identify Square Mile church location options for a future Education Resource Centre.
What You’ll Be Doing:
- Support Trial Activities – Help plan, deliver, and evaluate two pilot education walks for secondary schools, including content creation, volunteer coordination, and materials preparation.
- Curriculum Alignment – Ensure trial activities align with key stage levels and national curriculum requirements.
- Research and Analysis – Conduct desk research on education provision, competitor offerings, and potential audiences to inform project development.
- Development of Education Centre Brief – Contribute to creating a proposal for a future Education Resource Centre, including potential locations and next steps for delivery.
Who We’re Looking For:
Essential
- Education – Undergraduate degree (completed or near completion).
- Communication Skills – Experience engaging with people from a range of ages and backgrounds.
- Technical Skills – Proficiency in Microsoft Office applications.
- Values & Eligibility – Empathy with the Church of England’s mission and values, and the right to work in the UK.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Why Apply?
- Gain Real Experience – Build hands-on skills in project coordination, education planning, and content development with a supportive team.
- Make an Impact – Help create an exciting new schools programme that connects young people with London’s heritage.
- Work with a Respected Organisation – Be part of the Diocese of London’s dynamic work in heritage, education, and community engagement.
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held on Tuesday 20th May
For more details, please see the full Job Description and Person Specification or visit the LDF.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
We are seeking a proactive and enthusiastic Operations Assistant to support our team and ensure the smooth operation of our office. This is an exciting opportunity for a self-motivated professional to join our warm and friendly mental health charity. This role is ideal for someone who enjoys providing hospitality, supporting mental health initiatives in nature, and ensuring efficient office and field management. The successful candidate will be responsible for, assisting with nature-based mental health activities, and supporting the team and office needs.
The nature of the role may require flexible hours such as occasional evenings to cover monthly volunteer training evenings and other annual events as necessitated by the needs of the charity.
Dose of Nature
Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature. We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription Programme is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing. Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.
Key Responsibilities
Hospitality & Wellbeing Support:
- Greet all guests, acting as the first point of contact between the team and external stakeholders visiting 1 Wharf Cottage, namely our clients, volunteers and partners.
- Prepare and serve teas, coffees, and refreshments to clients, volunteers and visitors, fostering a welcoming atmosphere.
- Assist the operations and psychology team with daily administrative tasks, including managing scheduling meetings and client assessments / reviews.
- Assist in the set-up and facilitation of nature-based mental health group activities, providing support to the group leaders and facilitators (where required).
- Support the team in ensuring a comfortable and supportive workspace.
Event Coordination:
- Assist in coordinating and executing group sessions, meetings, events and wellness workshops as required.Support logistics, venue setup, and participant coordination for monthly, quarterly and annual events.
- Provide on-the-ground assistance during events, activities and group sessions.
- Oversee the purchase of supplies, including food and drinks, for our monthly volunteer evening events.
- Provide evening and / or weekend support at our bi-annual social events for our client base, volunteers, and donors (dates are always arranged well in advance).
Operational & Administrative Support:
- Provide general support for the day-to-day operations of the office, ensuring a productive, efficient and well-functioning working environment. Assist the Operations team in scheduling and coordinating client assessment and review appointments, workshops, and mental health activities in nature.
- Act as a point of contact for staff and volunteers, addressing logistical and office needs.
- Manage office supplies, ensuring restocking and organisation.
- Liaise with vendors and maintenance services as needed.
- Provide other general administrative support to the psychology and operations team, including making online orders, liaising with printers, and preparing resources for training events.
The attached Job Description sets out further requirements of the post but is neither exhaustive nor exclusive and the postholder may be required to undertake such other duties and responsibilities as may reasonably be expected of an employee of this grade.
*If you do not fit all the criteria but have relevant skills and experience that could make you a good fit for the role, then we would love to hear from you. You do not need to have done this exact role before. For enquiries or an informal conversation please contact our Guildford based Operations Manager, Melissa Chakanetsa.
The client requests no contact from agencies or media sales.
Location: Remote in Europe
Salary: Depending on experience (including unpaid and other experiences) and capacity to take on responsibility, the salary range is:
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£73,135 - £79,230 for the United Kingdom
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€60,150 - €76,263 for France
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€83,439 - €89,399 for Netherlands
If the successful candidate is outside of the UK, France, or NL, the salary and benefits will be adjusted based on local market equivalencies.
About Us
The Sunrise Project is a global network of independent organizations united by a common mission: scaling social movements to drive the global transition beyond fossil fuels. We've developed a unique model that combines strategic grant-making with campaigning, supporting interconnected organizations to create powerful change aligned with our mission.
The Sunrise Project Inc. is a proud member of The Sunrise Project network. Our organizational culture is dynamic and adaptable. We're committed to supporting our team members to thrive as we tackle the urgent challenge of climate change. We believe that a diversity of experiences and perspectives strengthens our strategies, teams, and movements.
The Sunrise Project Inc. takes the broadest possible view of diversity and encourages First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. Find out more here.
About the Program
The Europe Regional Finance program has evolved out of our Financial Regulation and Policy Program that began in 2019 with a narrow focus on European central banks. Since then, we've expanded to shape financial regulation and policy globally to accelerate clean energy and create lasting systemic change in how public finance addresses climate challenges. Now the Europe Regional Finance program will focus on EU Policy and Finance and UK Policy and Finance.
About The Role
The purpose of this role is to contribute to achieving the objectives in the EU Financial Policy and Regulation project, specifically the work on public finance, fiscal policy and industrial strategy. Together with partners and allies, this role will help stop the political polarisation of net zero and contribute to building the broader case for public investment by establishing and propagating a narrative linking the opportunities of the clean energy transition with improving conditions for households and communities. This role sees the big picture and can translate it into actionable plans for maximum impact.
We support networks of organisations to work together to achieve outcomes that would not be possible by individual organisations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organisations.
About You
You have experience working on public finance, fiscal policy, or industrial strategy. You understand what it takes to hold the big picture, and translate complicated campaign strategies into actionable steps. You enjoy digging into the policy details, but are able to focus on the key ways to move the campaign forward for maximum impact. You’re able to work with diverse networks of organisations from trade unions to business leaders. You have a strong understanding of the political context which dictates our work and what's possible, but also innovative in thinking through solutions and opportunities to do things differently. You have experience working in Europe. You’re flexible and willing to change course when needed and respond to opportunities, but are able to keep the systemic change we want to achieve in mind.
Key Responsibilities
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Leads on the development and implementation of high-impact campaign strategies and tactics to achieve our programmatic goals, objectives, and key results, in accordance with our values and JEDI commitments.
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Sources, builds, and maintains strategic relationships with key partners, facilitating collaborative efforts to co-develop and implement strategies.
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In collaboration with the research team, identifies and develops a plan to fulfill complex research and analysis to inform the development of effective campaign strategies and plans.
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Provides strategic advice to partners and community groups to enhance the strategic impact of their campaigns.
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Ensures alignment between global public finance work and associated projects across the wider Global Finance Program.
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Fosters the development and growth of a well-informed, effective, and powerful network and individuals dedicated to our cause, and contributes to the broader movement's progress.
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Designs and evaluates grant proposals and strategies in collaboration with partners, manages grants and oversees a portfolio of grantees ensuring the delivery of high-impact initiatives to support the movement's impact.
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Drives and facilitates inclusive and transparent strategic decision-making processes, including campaign evaluation and impact reporting.
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Acts as a key influencer, coach, and strategic advisor, and may manage consultants and/or teams with responsibility for the management, development and growth of others.
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Regularly evaluate projects at 3 months, 6 months and annually during the first year and every 6 months after that.
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Aligns programmatic strategies and OKR’s with Sunrise’s Values and mission.
Required skills and experience
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Advanced level campaigning experience in European public finance, industrial strategy, and fiscal policy in a similar role including unpaid, grassroots or lived experience.
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Proven experience researching, building, and incubating new strategies in consultation and coordination with partner organizations.
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Ability to work with the team to execute grants.
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Ability to successfully manage across cultures, and a track record of creating inclusive work cultures, both internally and with partners.
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Demonstrated ability to work in a very dynamic environment with a high degree of flexibility and agility.
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A high level of emotional intelligence with excellent interpersonal communication and group facilitation skills.
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A passion for action on climate change and a commitment to social justice, equity, diversity.
Desirable Skills and Experience
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Experience grant making would be beneficial.
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Experience working fundraising would be an advantage.
Job requirements
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You must have full working rights in the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
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Previous employment reference checks will be required for successful applicants.
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Attend local in person partner events as appropriate.
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Intermittent travel with advanced notice may be/is required.
How Sunrise supports its staff
The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff. The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.
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Statutory benefits and entitlements of the country/province in which you are employed.
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Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:
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Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program
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Life Leave (up to 40 days p.a. for significant personal reasons)
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Public Holiday + Cultural Leave
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Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .
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Shared office support
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Additionally we offer:
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Flexible Working Policy
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VIDA - An AI tool to support your health and wellbeing
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Regular all-org and team meetings & retreats
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Learning & Development Program incl. a professional development budget for every staff member
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Coaching & manager support with regular 1:1 meetings
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Annual performance & development reviews with 360 feedback
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A co-developed work plan to ensure clarity on your role & key responsibilities
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We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.
How to apply for this job
We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience.
You’ll be taken to Be Applied to complete your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
About the In Patient Unit team:
Is care at your core? It is at ours. Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We support our clinical staff to be the difference in these precious days. With outstanding patient to carer ratios. With time to build valued relationships with your patients, their families, and friends.
The secret to our CQC ‘outstanding’ rating is humble. We care for our carers. We’re ambitious - blazing new trails in end of life care - and supporting the ambitions of our nurses with on-site training and qualifications. We’re small enough to value each individual and big enough to help nurture your career goals. You’ll be part of a great team of experienced professionals to learn from and learn with, delivering care you can take pride in.
About the role:
We are looking for nurses with exceptional communication and interpersonal skills to join our team. You will work closely with the Clinical Leads to ensure more people achieve a peaceful and comfortable death in their preferred place of care.
We offer a flexible approach to rostering and we will consider part-time applications; early, late, twilight shifts are available, however please note that night shifts are currently a mandatory requirement of the position (usually 2-3 per month pro rata). This role will cover Monday - Sunday working.
About You:
You’re a true team player, with excellent communication skills and a compassionate approach to care. You’ll be motivated to provide outstanding patient care using your holistic assessment skills, whilst liaising closely with other members of the multidisciplinary team.
Perhaps you have similar experience in palliative or end of life care, or you have transferrable skills gained in intensive or elderly care and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- clinical supervision (regular and we ensure its protected time)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to Blue Light Card discount card
- access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
- in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you want to be part of our outstanding multi professional team then please do not hesitate to contact us!
Please note applications will be reviewed upon submission, and candidates may be contacted about interviews in advance of the specified dates.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.
The Night Response Team (NR) provides specialist on call palliative nursing care between the hours of 22.00 and 08.00, 7 days a week for palliative care patients known to Princess Alice Hospice.
The Team also provides nursing care and assistance to palliative and general patients who are referred from the district nursing service, the OOH’s service (111), local ambulance services SECAMB and LAS, Mole Valley Telecare and Tunstall Community Alarm services. This includes palliative patients who are not known to PAH. Night Response visit patients in their own homes as well as in care and residential homes.
A Night Response shift will be covered by two members of staff per night, usually one RN and an SHCA, occasionally two RN’s.
We are based in an office on the in-patient unit at the Hospice. We receive calls, provide information, support and advice to patients, families, and other health care professionals, whilst visiting patients as required throughout the night.
The Night Response Service brings the skills and expertise of our highly trained and dedicated specialist team directly into the patients homes. This allows patients, their families and carers access to the vital support they need at home, when time matters most, providing the opportunity for patients to remain at home and reducing the need for hospital admissions.
About the role:
We are looking for an experienced, proactive, dynamic and versatile Staff Nurse with excellent interpersonal, communication and telephone triage skills, to join our Night Response Team.
Experience in caring for patients who are terminally ill is essential. You will need to be able to work autonomously and have an excellent understanding of care provision in the community and be involved in auditing the service provided.
You will need a full driving license with a maximum of 6 points for use of the hospice vehicle (automatic)
About you:
You will be motivated, a flexible thinker, and able to adapt to new ways of providing care to reach more patients within the community. You will have excellent communication skills and enjoy assessing the needs of patients, families, and carers.
If you are enthusiastic, personable and share our values and care about making a difference in the last years of someone’s life, we look forward to hearing from you!
As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include:
- 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- clinical supervision (regular and we ensure its protected time)
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to the Blue Light Card discount scheme
- access to our Group Pension Scheme
- in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
For an informal discussion about the role please contact Sallyann White, Night Response Team Lead or People Services.
Please note: Our vacancies are subject to eligibility to work in the UK. We are a small organisation with limited funds and therefore, we are not able to employ you if you are outside the UK as we are not able to obtain a work permit or visa sponsorship on your behalf.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health. The postholder will conduct outreach, education, and training in several settings depending on the need of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as Looked after Children (LAC), those who are Not in Education, Employment, or Training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.
As part of your frontline work, you will encourage young people to sign up for a C-card, and if aged over 16, register to Get It in order to order condoms and lube from the website. When appropriate, you will refer young people into appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.
Programme
METRO work closely with our partner Spectra to deliver sexual health services in the London Boroughs of Wandsworth, Richmond, Merton and Kingston. In these Boroughs, METRO deliver the Come Correct free condom scheme (C-card), the National Chlamydia Screening Programme (NCSP) as well as Get It, an online scheme which offers condoms, lube, Chlamydia and Gonorrhoea screens.
METRO also delivers training and education, aimed at both young people and professionals working with young people, as well as community outreach and engagement to reach young people directly- particularly those who are most vulnerable to sexual ill health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Keyworker
Salary: £22,000 - £27,000
Location: Portsmouth Office
Hours: 28 Hours per week
Contract: Fixed term until 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.
About You:
To be successful as the Senior Keyworker you will need the below experience and skills:
You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a team of Keyworkers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: 11th May 2025
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.
This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated Charity Event Co-Ordinator to join our team.
You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.
Key Responsibilities:
- Support with stewardship, delivery and growth of National Events programme which includes London Marathon, Berlin Marathon and Dublin Marathon
- Ensure our event participants have access to relevant fundraising advice, materials guidance and accurate signposting, whilst promoting best practice in fundraising
- Keep our CRM database fully up to date with information about our supporters and their fundraising activities
- Manage event consoles for all Challenge Events, ensuring participants are signed up and places confirmed within a timely manner
- Ensure all Challenge Events are listed and updated on our website, including adjusting number of places available and closing events when they reach capacity
- Support with marketing of Challenge Events through social media and other channels
Skills & Experience:
- Experience in events fundraising, donor management and stewardship
- Experience of working to and achieving objectives and financial targets
- Excellent attention to detail and the ability to work accurately and efficiently
- Excellent time management skills and the ability to plan and work to pressing and competing deadlines
- Ability to mitigate for risks and spot opportunities for improvement
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location
What is a Head of Digital, Data and Technology?
As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.
This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.
You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The role of the Head of DDaT Portfolio Delivery will have:
- Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
- Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
- Identify risks, implement mitigation strategies, and ensure projects stay on track.
- Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
- Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
- Capable of troubleshooting technical issues and understanding software or product development intricacies.
- Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
- Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
- Familiarity with technologies used, capable of troubleshooting technical issues.
What we’re looking for:
- Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
- Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
- Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
- Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
- Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
- Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
- Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
- Able to gather technical requirements aligned with business goals and system capabilities.
- Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
- Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
- Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
- Deep knowledge of emerging digital trends and their strategic applications.
- Flexible to travel and work outside core hours as required.
- Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Senior Supervising Social Worker
£41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Supervising Social Worker
£36,467 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance (Target Rate), yes please as hard to recruit in my area, are you happy to ask him or want me to?
Hours: 35 Hours per week
Contract: Permanent or Fixed Term Contract
Location: Homebased - We are interested in applicants located in Northamptonshire, Central Leicestershire, South Derbyshire the border with Leicestershire or Peterborough, as the postholder will be required to travel across these areas and other locations in the East Midlands area to conduct home visits to support carers and children. Travel is also required to attend staff meetings and team away days in Northamptonshire and other parts of the East Midlands.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT East Midlands Team have a unique opportunity for either a Supervising Social Worker who is ready to progress their career to a Senior Supervising Social Worker or a current Fostering Senior Supervising Worker who understands trauma and therapeutic parenting approaches. This role is being advertised on either a permanent or fixed-term basis. The duration of the fixed-term contract will be discussed/confirmed at the interview.
As a Fostering Senior/Supervising Social Worker with TACT East Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 1 to 2 years post qualifying experience in fostering or in other childcare settings for the Supervising Social Worker role or 2 years’ experience in fostering for the Senior Supervising Social Worker role.
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
- An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday, 14th May 2025
Interview Date: Thursday, 22nd May 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.