Programme manager jobs in kingston upon thames, cardiff

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of. 

We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.

The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.

You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.

You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.

The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.

For a recording of the information session for this role, please contact us so that we can send details accross.

Completed application forms should be emailed to our recruitment email address.

Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.

UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity for an experienced Health & Wellbeing Practitioner to work with a new partnership of Unified Community Assistance Network Enfield. UCAN Enfield is a consortium led by Age UK Enfield, with delivery partners from One to One, Mind in Enfield and Barnet, Wellbeing Connect, Bread n Butter, Cooking Champions and Middlesex Association for Blind.

We offer a range of services and activities to promote health and wellbeing and independence to residents aged 18+ who may be affected by sensory loss, autism, mental health conditions, long-term health conditions, and people whose voices are seldom heard.

Our specialist programme has been designed to be inclusive for all, and includes healthy eating and nutrition, cookery workshops, exercise and wellbeing groups. We also deliver peer support groups and lead the Adult Autism Hub.

Duties will include:

• Working alongside UCAN Enfield partners to co-produce and support the delivery of a programme of health and wellbeing sessions in the community that meet a range of needs from general population to specific conditions
• Attending community activities to meet new potential referrals and engage with participants.
• Managing shared UCAN Enfield Email inbox on a rota basis and loading new referrals onto Charity Log.
• Using Charity Log (CRM) to access and manage referrals by triaging and determining their level of need 1,2,3* and allocating the appropriate support which may include referring to other UCAN Enfield partners or referring to other partners.
• To manage a case load of 25 new referrals per month.
• To work alongside UCAN partners to ensure that referral pathways are established and maintained with GP’s, Enfield community organisations, VCS, Social Care, Health Teams, pharmacies.

The successful candidate should have a minimum 2 years of relevant experience in social care, housing and VCS Services.

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. Salary is £27300 per annum.

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

We’re seeking a skilled and dedicated Communications & Digital Marketing Manager to join our small UK-based team. In this flexible, remote role (21 hours per week), you’ll use your creativity and expertise to raise awareness and grow support to help transform the lives of street-connected children in Kolkata, India.

ABOUT THE HOPE FOUNDATION FOR STREET CHILDREN (HOPE UK)

• HOPE UK raises awareness and funds for street-connected children and slum–dwelling communities in Kolkata, India, supporting 60 projects (in education, protection, healthcare, vocational training) delivered by The Hope Kolkata Foundation.
• Since 2007, HOPE UK has raised over £1M and currently supports 621 children via a child sponsorship programme.
• Mission: Empower marginalized children and communities through healthcare, education, protection and life skills.
• Vision: A world where it should never hurt to be a child.

KEY ROLE OBJECTIVES

• Grow and diversify the UK supporter base
• Create compelling content to drive engagement and support fundraising
• Manage and optimise HOPE UK’s website, email, and social media
• Deliver a UK communications and marketing strategy
• Track and report performance using data-driven analytics

KEY RESPONSIBILITIES

• Plan and deliver engaging on-brand content across digital platforms (website, email, social media)
• Manage content calendar and campaigns to raise awareness of HOPE and support fundraising initiatives
• Monitor and manage social media channels (Instagram, Facebook, LinkedIn) to maximize audience engagement and growth
• Identify new opportunities (e.g. Influencers) and respond to comments as required (real-time)
• Produce newsletters (Mailchimp), manage segmentation and CRM (Beacon) integration with website
• Update and optimise HOPE UK website (Wordpress Elementor), apply SEO and integrate Google Ads.
• Manage Google Ad Grants
• Ensure legal compliance (GDPR, copyright) and safe-guard HOPE’s online brand and reputation
• Write and pitch press releases as required and relevant
• Collaborate closely with HOPE UK Head of Fundraising, wider HOPE UK team, and occasionally external partners and supporters
• Collaborate with HOPE Ireland and HOPE Kolkata Communications and Digital Marketing team as required / relevant
• Oversee the marketing budget
• Represent HOPE UK at events as relevant, if requested
• Have a flexible and collaborative approach, particularly on live campaigns and monitoring social media, which might require working outside usual office hours
• Be available for potential overseas travel to Kolkata
• Must be UK based

EXPERIENCE & SKILLS

• Proven comms/digital marketing experience (charity sector essential)
• Strong writing, creative content creation, editorial judgment and campaign analysis skills
• Skilled at increasing audience engagement and understanding CTA messaging to drive fundraising
• Proficient using Wordpress Page Builders, specifically Elementor
• Proficient in Mailchimp, Canva, Hootsuite or other scheduling tools 
• Experience of optimsing Mailchimp and Website integrations with a CRM (preferably Beacon)
• Experience optimising UX on websites
• SEO and Google analytics knowledge and experience of managing Google Ads
• Experience using creative software (Canva, Photoshop, video editing tools, etc)
• Self-starter; team player; flexible approach to working hours; resourceful; excellent communicator
• An understanding of, and affinity with, Indian culture is desirable
• Knowledge of using a Macbook is desirable

If you have the relevant skills and experience, along with a real passion for the work we do, we would love to hear from you. Upload your CV and a supporting statement telling us why you want to work for HOPE UK, how you meet our criteria and what you can bring to the role.  Please note we will not consider any applications without a detailed supporting statement and, as a small team, will only contact successful candidates.

First interviews will be held: 7 - 8 August (online)

As Health & Wellbeing Coach Lead, you will oversee and support a small team of coaches, while also delivering personalised, one-to-one coaching yourself. Working closely with Primary Care colleagues and community partners, you’ll help design and deliver a person-centred, holistic programme that empowers people to manage their health and wellbeing more confidently and reduce reliance on clinical interventions.

Support Lead

Contract Type: Permanent
Hours per week: Full-time, 37.5 hours
Salary: £29,132.25 per annum
Department: Adult Services (Housing Services)
Location: Based at West Central London Mind’s Wandsworth Office with hybrid working available

Are you an experienced support worker ready to take the next step into a leadership role?

We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.

You will:

• Provide supervision, guidance and appraisals for Support Workers
• Work directly with a small caseload to model effective support
• Support service users with tenancy sustainment, recovery, and wellbeing
• Lead on complex support or tenancy breach issues
• Support recruitment, staff induction, training and performance development
• Ensure accurate recording of outcomes and contract performance indicators
• Build effective working relationships with internal teams and external agencies
• Collaborate with the Community Lead Manager to deliver service targets
• Contribute to team culture, best practices and continuous improvement

You are:

• Experienced in mental health or housing-related support services
• Able to supervise and develop a frontline team
• Person-centred, with strong communication and relationship-building skills
• Confident managing risk, support plans, and complex casework
• Knowledgeable in safeguarding, tenancy rights, and support frameworks
• Skilled in working collaboratively with a wide range of professionals
• Organised, proactive and values-driven

About us:

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-222603

Invitation To Tender: Provision Of Accountancy Services

The FFLM invites suitably qualified and experienced accountancy firms to submit tenders for the provision of professional accountancy services.

About us
The Faculty of Forensic and Legal Medicine (FFLM) was founded in 2005 and is an
established international membership organisation and charity committed to the
development and maintenance of the highest possible standards in forensic and legal
medicine.
The specialty covers professionals working in the following disciplines: forensic medical
practitioners (forensic physicians, forensic pathologists, forensic psychiatrists, forensic
odontologists); medico-legal and dentolegal advisers; clinicians working in secure and
detained settings and medically and legally qualified coroners.
Introduction

The FFLM is tendering for accountancy services. We are a registered Charity (1119599).
FFLM prepares its accounts in accordance with the Charities Act 2011 and Accounting
and Reporting by Charities Statement of Recommended Practice applicable to charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in
the UK and Republic of Ireland (FRS 102).

Bidders must demonstrate experience in preparing and advising on accounts compliant
with this framework.

Our financial year runs from 1 January to 31 December. Our annual turnover is between
£800,000 and £1.1M and an overview of our finances is available in our 2024 financial
report.

We employ a Finance and Membership Manager and a Finance Administrator to manage
our day-to-day income and expenditure. We are tendering for an accountant to provide
support to our Finance Team and help us to meet our legal obligations regarding financial
matters.

As our turnover passed £1M, we are now subject to annual independent audit, which is
currently carried out by MHA. We will require an accountant to support the FFLM in
preparing accounts and other documents for this purpose.
We are a small organisation, with 4.7 FTE staff members and support an organisation
funded by the Home office, the Institute for Addressing Strangulation (IFAS) which has 3.9
FTE staff.

IFAS is a Home Office funded initiative which leads national work on the recognition,
response, and prevention of non-fatal strangulation and suffocation. It functions as an
internal programme of the FFLM, operating under its governance and financial
management structures. All accounting, reporting, and compliance responsibilities for IFAS
are handled within the broader framework of the FFLM.

Our staff work entirely remotely, and we do not maintain any office space. Due to our size,
we need our accountant to provide proactive advice and support, be readily available and
provide excellent customer service.

Tender Submission

If you have any questions regarding the tender or to request a copy of our 2024 accounts, please contact our Interim Office Manager, Charlene Campbell 

We look forward to receiving your submission.

Play a key role in protecting parrots and their habitats worldwide.
We’re looking for a motivated and organised Grants Officer to coordinate grant fundraising efforts at the World Parrot Trust.

This is a unique opportunity for someone who thrives on coordination and collaboration to contribute meaningfully to global conservation. You’ll manage timelines, gather information, and support the delivery of successful grant proposals and reports—helping unlock vital funding for the World Parrot Trust.

Are you an outstanding Christian leader with a track-record of collaborative international working? Are you looking for the next opportunity to use your skills and experience for the benefit of a global organisation? If this is you, then you are invited to apply for the role of Chief Finance Officer at Open Doors International.

The global Chief Financial Officer of Open Doors International has a key leadership role both within the line-managed Open Doors International entity, and more widely across the Global Finance Network of development and field offices. The CFO reports to the CEO and works closely with other executives on all strategic and tactical matters as they relate to Financial Planning & Analysis, Financial Accounting (including transactional management and audit), Risk & Compliance, Treasury & Cash Management, Financial Data & Systems, Field Finance, Development Finance and Transformational Programs.

The CFO ensures Open Doors International is known for its excellent stewardship by delivering world-class and well-coordinated financial functions that contribute to excellent operations, risk management, forward-planning and mature governance.

You will:

• Be an experienced CFO with a strong track record of operating in international organisational structures, with exposure to developing markets, complex treasury and money transfer functions, and high-risk environments.
• Have experience of leading strategy formation, team supervision and timely delivery in a complex network or matrix style structures.
• Enjoy and have a matured gift of forward-planning, helping the Board, Executive Leadership Team and colleagues benefit from transparent budget plans in a dynamic missional context that will demand agility.
• Employ wise risk assessment in a context of faith, so that Open Doors can, with effectiveness and great sophistication, deliver its ministry in very challenging and at times restrictive environments.
• Bring a servant-hearted leadership gifting, including the ability to lead through influence and build consensus amongst divergent senior stakeholders; inspire trust; and take a highly relational and capacity-building approach with their colleagues.
• Have excellent communication skills - written, verbal and able to deliver insights with data; effective with a range of audiences from local staff to Board level
• Exhibit grace, to patiently but persistently mature a complex organisation moving through significant phases of growth in a rapidly evolving external environment

Your responsibilities are under the following headings (for a full explanation, please read the attached pdf):

• Strategic Financial Leadership
• Management Reports & Communication
• Accounting & Financial Controls
• Treasury and Cash Management
• Risk Management & Compliance
• Innovation & Transformation
• Leadership and People Management

Person Specification

KEY QUALITIES

Open Doors believes that spiritual maturity, character and behaviour are as important as financial competence, therefore the CFO is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take financial decisions, founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future finance leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.

KEY SKILLS AND EXPERIENCES

• A highly skilled Finance professional, who demonstrates an appetite for continued learning and personal development.
• Approximately 15 years of senior finance operational leadership experience prefered in multi-national commercial sector and/or international charity sector.
• Significant team management experience, including remote working across different time zones.
• Proven ability to lead change, including working well across many operational disciplines (Field programs, IT, Legal and HR teams, for example).
• Oversight of a complex treasury function providing financial access across geographical locations.
• Experience communicating and providing reports to Board Audit & Finance Committee.

Open Doors International will offer a competitive salary for the post. We are open to applications from anyone who is suitable for this role, regardless of their current location, with a willingness to be located within -6hours/+2 hours Central European Time zone for ease of communication within a dispersed global ministry.

Shortlisted candidates will be invited to an MS Teams Interview with the Open Doors International search panel. Finalist Candidates will be asked to come to Netherlands for in-person interviews on 5 September. The Open Doors International search panel members are very aware that this is a two-way discernment process, therefore we encourage each applicant to pray to the Lord and consult their trusted and closest fellow Christians as they consider this opportunity. The successful candidate will be expected to take up the post of CFO as soon as is reasonably possible.

Thank you for taking the time to prayerfully consider this opportunity and to learn more about the work of Open Doors International.

We are looking for someone to support our weekly foodbank by collecting supermarket donations, conducting weekly shopping and supporting the foodbank manager at Dalgarno Trust community centre.

Dalgarno Trust community centre will be your main office location, but you will be required to conduct collections from other locations in a Luton van. The job involves manual handling and requires a clean driving licence.

£13.85 per hour

14 hours per week (part-time)

Two days per week – Weds 3-10pm and Thurs 9am-5pm

To apply, please read through the job description, and send us your CV along with a cover letter.

The closing date is 11 July.

Bring your environmental passion for rivers to life!

Are you an enthusiastic finance professional who prides themselves on their attention to detail and excellence?  Would you like to work with the finance team for a charity who is invested in improving and making a real difference to our rivers here within the South East of England, which hosts some of the rarest Chalk streams on the planet?

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the south east are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you, please visit our website for more information.

About The Role

We have an exciting opportunity to join the South East Rivers Trust's Finance and Operations Team.  We are a small dynamic team, sitting at the heart of the organisation. The role reports directly to the Finance Manager and will provide support in administering all financial controls and processing for the organisation.  The successful applicant will come from a financial background with a strong understanding of financial principles, an accounting qualification and proficiency in Excel.  They will have experience in bookkeeping, reconciling accounts as well as dealing with banking, grant applications and expenses. 

The role would suit an individual, who is approachable and organised, with excellent attention to detail, able to work on their own or as part of a team.  The role involves liaising and following up with all teams to ensure the data provided is accurate and timely, to support grant applications, payments and audit requirements.

To be successful, they will need to be able to multitask, be proactive and have excellent communication skills, following up and advising staff across all teams.  They will need to have a positive attitude, and willingness to assist the whole team with other administrative tasks as and when required.  This role is predominantly working from home, with at least one day per week, (on a Thursday), working in the office in Leatherhead.

This is a part time position, to include Monday and Thursday (this being our in office day).  There may be a requirement to pick up additional hours to support with busy periods.

To apply for this position please complete an application form and send this together with your CV to us; further details can be found on our website.

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current 5 year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are seeking an experienced, driven and passionate Head of Public Fundraising to lead the mass fundraising team to achieve sustainable income growth over the coming years. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Community, Challenge Events, Regular Giving, Legacy and In Memory audiences, to grow our supporter networks and optimise supporter engagement and experience. The remit of this role also extends to include oversight of our CRM Database Manager and Supporter Care.

Team  

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Philanthropy, and collaborating across the wider organisation to ensure mass fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded market place.

Leukaemia UK and You 

We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the public fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns. 

We are also in the process of developing our new 5-year fundraising strategy, so you will be instrumental in creating an ambitious new plan to develop a diverse and sustainable mass fundraising portfolio, covering the key areas of donor acquisition, retention, and growth, with a focus on maximising our Challenge and Community events portfolio, and increasing Legacy, In Memory and Regular giving.  You will be responsible for developing and delivering a portfolio of products to grow voluntary income, whilst leading a newly expanded and ambitious team. And you will help shape our data strategy, working with the Head of Digital and other colleagues across the organisation to develop our digital fundraising strategy; embed usage of our CRM and ensure GDPR compliance. 

You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term support.

Requirements - Skills and Experience

• Demonstrable experience of strategic leadership and oversight of a mass fundraising product portfolio.
• Proven experience of managing an engaging Community and Challenge Events fundraising portfolio.
• Proven experience of driving Legacy and In Memory giving to create a robust long-term pipeline. Experience of successfully developing and implementing legacy marketing strategies.
• Proven experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multichannel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter recruitment channels. 
• Experience of fully integrating a CRM database as a tool in the day-to-day work and running of a charity. 
• Demonstrable experience of managing a high performing team, focussing on creating a culture where people thrive as individuals and can be their best selves.
• Experience of managing multi-channel media campaigns by utilising print and digital channels including social media and email.
• Good experience of building effective relationships with internal and external partners, including creative freelancers, media and direct marketing agencies.
• Experience of working with, negotiating with, and managing outputs of external agencies and internal departments, including contractual obligations.
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
• Proven experience of driving effective stewardship programmes to maximising supporter experience.

Requirements - Knowledge

• Excellent specialist knowledge of the principals and methods of Public Fundraising, including Challenge Events, Community, Legacy, In Memory and Individual Giving.
• Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance activity.
• Up-to-date knowledge of current digital fundraising trends, including social media marketing.
• High Level knowledge of Salesforce CRM databases and how best to utilise to steward supporters.
• Knowledge and experience of marketing processes and techniques across varied channels.
• High Level knowledge of legacy administration. 
• High Level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.

Role specifics & Benefits       

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London office unless it’s a role requirement to be in more frequently. Typically, we would expect the role holder to be in the office once a week, and certain roles within the team have this as a minimum requirement.
• Salary range £55,000 - £65,000 (FTE)
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

How to apply

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached. Please apply via the CharityJob website with your CV and covering letter. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications.

• First interviews will be held via Teams on between 29th and 31st July
• Second interviews will held at our London Office on 13th and 14th August (26 Great Queen St, WC2B 5BL)

Closing Date: Midnight Sunday 20th July 2025

I look forward to hearing from you! 

Holly Hastings-Payne

Director of Fundraising

Leukaemia UK