Programme support administrator jobs

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

Pembroke College, Oxford, is seeking a motivated and highly organised individual to join its Development team as a Development Coordinator. This role offers an excellent opportunity to gain broad experience in fundraising, alumni relations, and stewardship within a busy, supportive team.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. Pembroke’s Fellowship is forward-looking and its Governing Body has ambitious plans for the future, including a significant fundraising programme to support its ongoing development.

The Development Coordinator is a key member of the Development team, providing essential administrative support across alumni relations, donor stewardship, fundraising operations, and office management. The post-holder will serve as the first point of contact for alumni and supporters, manage team communications, coordinate event administration, maintain accurate donor records, and support a variety of projects to enhance alumni engagement and fundraising outcomes.

The role is ideal for a candidate interested in a career in fundraising or higher education advancement. The successful candidate will be an excellent communicator with strong organisational and administrative skills, good attention to detail, discretion, and the ability to work both independently and collaboratively in a busy environment.

Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.

Role overview

The Development Coordinator will provide administrative support to the Development team.  The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.

Key responsibilities

The main duties to be carried out by the post-holder include:

Alumni Relations

• Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person.
• Deal with external communications to the office and forward queries to the appropriate colleague where required.
• Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.
• Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.
• Process credit card payments for events and ensure accurate records are kept and card details handled securely.
• Provide administrative support to the Pembroke College Ambassador programme.

Operations and Office Management

• Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database.
• Process updates to contact and other details submitted by alumni.
• Deal with payment and pledge-related queries from donors and potential donors.
• Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.
• Provide logistical support for overseas trips and other visits undertaken by Development staff.
• Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.

Internal collaboration

• Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
• Support fundraising colleagues with regular giving activities including telethons and mailings.
• Provide general support and assistance to the team, particularly for event administration and donor stewardship.
• Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.
• Co-ordinate stationery and office supplies including fundraising and alumni relations materials.
• Collect and deliver post to the Porters’ Lodge.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.

Contract Type: Full Time 

Hours: Full-Time, 35 hours per week - occasional evening / weekend work required* 

Department: Programme Delivery 

Reports to: Programme Leader 

Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools

Salary: £32,000 per annum 

* In support of mentor training and other programme activities 

(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)

Benefits

• Hybrid working 
• 2 Me days
• 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years 
• Birthday bonus day off 
• Option to swap bank holidays for other religious holidays 
• £100 training budget to support your personal development
• TOIL (time off in lieu) for any weekend/evening work 
• Working with a values led, supportive and fun team

Our Values and Behaviours

At TKN our mission and values still follow our founder’s original vision:

· Vision – Every child gets to live the life they choose.

· Values – Fun, connection, diversity, curiosity and integrity.

· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.

As a team we also cmae up with the following behaviours which encompasses the ways we work:

Respect Empowerment Collaboration Co-Confidence Exploration

Role Purpose

To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.

This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme aims to make on children’s lives. 

Core Responsibilities

1. Mentor Management & Support 

• Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. 
• Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework. 
• Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes 
• Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. 
• Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. 
• Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. 
• Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 

2. Programme Delivery & Development 

• Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually 
• Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. 
• Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
• Collaborate with Programme Leaders to identify improvements and co-create new  approaches or resources. 
• Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. 
• Plan and arrange group 2-3 mentoring sessions annually with other programme managers 

3. Volunteer, Referral & Community Engagement 

• Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. 
• Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. 
• Provide updates of the programme to referral partners and share content to internal marketing and schools' colleague to support completing the schools termly impact template 
• Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 

4. Safeguarding  

• Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. 
• Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. 
• Review and assess weekly delivery session reports from mentors, updating Salesforce as required. 
• Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. 
• Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed 

Skills Required for this Role

• Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners. 
• Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. 
• Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. 
• Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application. 
• Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. 
• Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation. 
• Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children 

We will hold first round calls and then a formalised interview for those successful. We will be interviewing on a rolling basis so early applications are encouraged

Our Commitment to Safeguarding and Equity

Safeguarding Committment

Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity Commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Nottingham.

• The Nottingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Nottingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Wednesday, 9th July 2025 9am
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice. 

We are now looking to appoint to the full-time, permanent position of Development Programme Manager. The successful candidate will work with our Head of Development and Engagement to develop and deliver our comprehensive membership offer to our range of members.

In addition to managing their work programme they will act as Project Manager for some ADPH events, participate and lead cross team projects and line manage and oversee the work of our Project Administrators and Coordinators.

Candidates will be required to demonstrate experience of working in a training and leadership development environment, as well as a background in event and workshop management. Working with our senior stakeholders will require excellent communication and interpersonal skills, alongside a proven ability to prioritise a busy and varied workload.

The Association operates a hybrid working model, with an office in central London for staff who wish to attend, and welcomes candidates from across the UK. There is however a requirement that all staff attend our regular ‘face to face’ team meetings, further details of which can be provided ahead of any application by contacting the address shown in this posting.

We reserve the right to interview candidates ahead of the quoted closing date so do urge those wishing to apply to do so as soon as possible.

All applications must include a current CV and a covering letter outlining why you believe you are a strong candidate for the role to be considered for interview.

Applications should be sent to no later than noon, Friday 11th July. 

Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.

We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.

The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.

About the role

We're looking for a dynamic, relationship-focused, and highly organised individual to oversee our teaching programmes, school partnerships, and tutor network.

This role is crucial to ensuring our programmes are high-quality, well-managed, and meeting the needs of schools. You will be the first point of contact for schools, building strong relationships with headteachers and SENCOs, and ensuring that we offer the right support at the right time.

You will manage our team of tutors, ensuring they have the resources, training, and support needed to deliver our programmes to the highest standard. You will also oversee safeguarding and the measurement of programme impact, working closely with the fundraiser to ensure we have strong data for funding applications.

If you have experience in education, relationship building, programme management, or charity leadership, and you’re passionate about ensuring all children get the support they need, this role is for you.

Key responsibilities

School relationships and programme development (account management) 

• Develop and maintain strong relationships with schools and other stakeholders, ensuring our programmes align with their needs.
• Be proactive in identifying opportunities for growth, understanding school funding challenges, and positioning Quest for Learning as a key partner.
• Stay abreast of educational trends, school funding pressures, and local needs, using this market intelligence to shape programme delivery and ensure our offer remains relevant, impactful, and responsive to the challenges schools and pupils face.
• Support marketing efforts by sharing impact stories, case studies, and insights from schools.
• Support and develop approaches that foster meaningful engagement with parents and carers, helping them to feel confident and involved in their child’s learning journey.
• Maintain a strong understanding of school funding arrangements (e.g. National Funding Formula, Pupil Premium, EHCP funding), using this knowledge to position our programmes effectively and align with school priorities.

Tutor management and quality assurance

• Manage the tutor team, ensuring high standards of teaching and professionalism.
• Oversee tutor recruitment, training in programmes, and performance management.
• Ensure tutors are properly equipped with resources and training to deliver high-quality sessions and further relationships in schools.
• Provide pedagogical guidance and support to tutors where needed, drawing on strong educational knowledge to help resolve teaching queries or challenges.
• Actively develop the tutor pool, ensuring we have the right expertise and capacity across Oxfordshire.

Programme coordination and delivery

• Oversee the scheduling and logistics of our tutoring programmes, ensuring smooth delivery and efficient coordination of tutors and bookings.
• Ensure end-of-programme reporting is completed by tutors and shared with schools and other necessary stakeholders.

Safeguarding (Designated Safeguarding Lead - DSL)

• Act as the DSL for Quest for Learning (once trained) with support from the Chief Executive as Deputy Designated Safeguarding Lead, ensuring all safeguarding policies and processes are followed.
• Train tutors in best safeguarding practices and ensure incidents are properly reported and recorded.
• Liaise with schools and external agencies where necessary. 

Impact measurement & fundraising support

• Ensure a strong framework of assessment and impact measurement for pupils and our programmes.
• Analyse and collate data on programme effectiveness, reporting to the team.
• Work with the fundraiser to provide teaching-related content for funding bids and reports.

Person specification

Essential:

• Strong experience in account management, partnerships, or relationship management (preferably in education or the charity sector).
• Experience working in education or service delivery (e.g. as a teacher, tutor, or programme manager).
• Strong pedagogical knowledge and the ability to support tutors with teaching-related queries.
• Excellent people skills, able to build relationships with schools, tutors, and funders.
• Highly organised and proactive, with strong project management skills.
• Strong ability to problem-solve, take initiative, and manage multiple priorities.
• Understanding of safeguarding in education (or willingness to train as a DSL).
• Ability to gather and analyse data to measure impact. 

Desirable:

• Good understanding of school funding streams and financial pressures in the primary sector, including national funding formulas, pupil premium, and SEND-related funding (e.g. EHCPs).
• Experience managing a team (e.g. teachers, tutors, or volunteers).
• Experience in developing education programmes or training.
• Familiarity with funding applications and impact reporting.
• Knowledge of the Oxfordshire school landscape.

Why join us?

• Make a meaningful difference beyond the classroom. This role is perfect for experienced educators - whether you’re a teacher, SENCO, literacy lead, or school leader - looking to apply your expertise in a more flexible, strategic, and mission-driven setting.
• Stay connected to what matters: improving outcomes for disadvantaged children and supporting high-quality teaching across schools.
• Enjoy a supportive team culture, hybrid working, generous leave, and the opportunity to help shape the future of a growing charity with a strong reputation in Oxfordshire.
• Bring your knowledge, build partnerships, and be part of something that’s both impactful and personally rewarding.

Job Title: Volunteer Coordinator and Project Support Officer

Position Type: Paid/Part time

Reports to: Senior Partnerships and Programmes Officer

Based at:School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours:                   24 hours per week worked across five days in the office (flexible)

Salary  £30,500 FTE equating to £18,300

Holiday:19 days including bank holidays that fall on working days

Pension:                             School Food Matters pays pension contributions at 7% of qualifying earnings

Contract:  Permanent

Job Purpose

• To support the Food Education team with the organisation and delivery of all food education programmes

• To recruit and manage volunteers and placement students

Key Tasks

• Recruit, manage and brief volunteers to pursue the aims of School Food Matters. This includes matching volunteers to sessions to make best use of their talents

• Manage university placement students and continue to develop our relationship with their respective universities

• Provide project support to the Senior Partnerships and Programmes Officer in both the office and on-site to deliver SFM’s food education programmes

• Deliver marketing workshops, assemblies and other programme-related sessions as needed

• Manage the We Can Cook programme in London, and oversee the Food Teacher’s calendar

• Ensure Airtable is kept up to date with volunteer data and session information

• Book and manage coaches for school trips, liaising with the coach company and the SFM team on the ground

• Keep up to date with safeguarding requirements and reporting procedures

• The Volunteer Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Strong people management and interpersonal skills

• Confident and competent IT skills across the Office suite of programmes

• Confident on the phone and able to write clear instructions

• Strong organisational and administrative skills and able to prioritise

• Excellent attention to detail

• Able to work both independently and collaboratively to agreed deadlines

Desirable

• Experience of working in a small charity environment

• Experience of working with Airtable Database

• Experience of working in a busy office

• An interest and enthusiasm in all things relating to food education and sustainable living!​

The Administrator at Western Forest will provide essential support in administrative tasks primarily supporting the financial, reporting and programme management elements of the programme. The Administrator will play a key role in maintaining accurate records, supporting financial processes and ensuring timely processing of documents and claims.

About the opportunity

The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.

Closing date: Sunday, 6th July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday, 18th August 2025
Contract: Full time. Fixed term contract until 31st July 2026.

Duties and responsibilities 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance. 
• Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. 
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. 
• Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. 
• Reporting regularly on key performance indicators. 

Person specification
Qualifications and experience criteria:

• Experience working with volunteers and/or young people
• Proficiency in Microsoft Office
• Bachelor’s degree or equivalent relevant work experience
• Strong written and verbal communication skills
• Evidence of ability to prioritise and manage administrative tasks

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. 
• You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
• This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
• As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 
• The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You’ll likely be more successful in this role if you have:

• Experience of working with young people and/or project management.
• Evidence of an interest in education and/or the third sector.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

 

Want to play your part in transforming society?

You’re in the right place.

Resurgo and Citizen Church are partnering to establish a new charity, which will oversee the Spear South Wales programme. Initially, successful candidates will be employed by Citizen Church for a fixed term of six months while the charity is set up, following which they will transition into permanent roles, employed by the new Spear South Wales charity but still with a close connection to Citizen Church. This new structure will give the Spear programme long term stability and exciting opportunities for growth, and enable the new coaches to contribute to and shape the future strategy for the Spear South Wales programme at this key time.

­­­­­

The important stuff 

Salary: £23,000 

Hours: 9.30am – 5.30pm, Tuesday –Thursday, Part-time, (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Citizen Church, Cardiff

Closing date: Friday 4th July (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Download the application pack for more information.

Personal qualities we’re looking for:

• An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church, and a commitment to grow and learn spiritually and as a Christian leader
• A confidence in group facilitation, and a desire to learn and understand coaching techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure
• Excellent communication and interpersonal skills
• High emotional intelligence, a sense of humour and fun!

Key Responsibilities

Spear Programme

• Lead group sessions of up around 10 young people, using coaching skills to transform their attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics

Relationship management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
• You will support with job fairs, mock interview days and welcoming external visitors to the centre

Church Community

• Spear South Wales is run in partnership with Citizen Church, meaning you will work alongside a vibrant church staff team and have the support of the church in the running of the programme
• You will be required to establish a personal presence within the community, and build a strong and committed network of supporters in the partner church. While it's desirable that this is your regular place of worship, we would consider candidates already in other local churches who are unable to move

We’re looking for a strategically-minded leader to take forward our work in schools, including managing our new ‘Creating Supportive Environments’ project over the next three years. With knowledge and experience of the secondary school context in particular, the Programme Manager will lead on the development, delivery, and evaluation of new interventions in schools to sit alongside our ongoing delivery of the Rainbow Flag Award in the East of England.

Administrator (Safeguarding Team)

Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a real difference to the lives of others important to you?  If so, then this is the job for you.

Starting salary: £28,000 per annum, hybrid working available (3 days at London office/ 2 days home)

We are looking for a responsible and competent administrator to provide high level and timely administrative support to the work of the Safeguarding Team of the Methodist Church.

To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills and experience in handling highly confidential and sensitive information

You will work flexibly as part of the Safeguarding admin team, providing support to the Safeguarding management team in all areas of safeguarding activity, including organising meetings, room bookings, supporting, tracking and monitoring DBS renewals, coordinating information relating to safeguarding training, including communications and our website information

The ability to engage with and use effectively various web-based software tools is desirable. Logistics and event management experience is also beneficial. The nature of this role requires resilience to be able to cope with safeguarding matters and a willingness to work with the values and ethos of the Methodist Church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR.

Closing Date: 30 June 2025

Interview Date: 15 July 2025 (in person)

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

his role provides excellent administrative support across two departments in the Diocese of Coventry offices:

• The Ministry & Leadership team provides learning, training and development for volunteer Christian leaders across Coventry and Warwickshire. (The role holder is based in this team, and most of their working time is focussed there.)

• Website administration. (Half a day each week will be committed to this.)

Key Responsibilities

Working closely with the Lay Learning & Training Lead to administrate learning and training Programmes across Coventry Diocese.

• Administration of ‘Pathways’ training programmes:
  • booking, and liaising with, event venues
  • setting up Zoom meetings
  • administrating the annual programme
  • processing data re people’s training progress
  • point of contact for programme participants
  • supporting training deliverers
  • other administrative support
• Provide administrative support to the Ministry & Leadership team as and when required.

Keeping the diocesan website up to date.

• Website administration:
• updating information, text and images
• liaising with content providers