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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, E1 with flexible homeworking arrangements in line with Crisis’ Hybrid Working Policy
Contract: 12-month fixed term contract or secondment opportunity to support our CRM Transformation programme. If you are applying for this as an external secondment, please flag when submitting your application.
About the role
This is a fixed term role with a clear mission, created specifically to support Crisis’ CRM Transformation programme. We are migrating to a new CRM system, Microsoft Dynamics 365, underpinned by a Modern Data Platform, and the next nine to twelve months are critical as the new platform enters live operation. As Interim Business Systems Manager you will sit at the centre of this transition, collaborating with product owners, developers, suppliers and business stakeholders to make the handover from programme delivery to business-as-usual a success, equipping Crisis with impactful, sustainable systems for fundraising and engagement in support of our mission to end homelessness.
Coaching and developing our Product Owners will be at the heart of this role, helping them build the confidence and capability to own their backlogs, prioritise with clarity and bring well-formed decisions to the table, alongside embedding consistent, sustainable development practices across the team. You will also lead key transition deliverables, including the rebuild of Apteco FastStats so that marketing delivery remains robust and well-governed, and provide governance, oversight and transition planning for our Christmas systems cycle.
This role exists to support a defined period of transformation; it is offered on a fixed term basis, and decisions about how the team is shaped beyond the transition will be made as the programme concludes. What we can offer now is a bold, genuinely pivotal piece of work, and the opportunity to leave Crisis with a stronger, more confident and capable systems team.
About you
- Demonstrable experience of leading technology teams through significant change, such as service transition, operating model shifts or go-live readiness
- Strong working knowledge of Microsoft Dynamics 365 or similar enterprise CRM platforms
- A solid grounding in service management principles (ITIL or equivalent), with practical experience of establishing support models and change governance
- A track record of building or improving development practices, from sprint discipline and documentation through to release management and peer review
- Experience of developing product ownership, solution design and business analysis capability in others
- Strong stakeholder management skills and the confidence to work at pace with ambiguity
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 August 2026 at 23:59
Interview date and location: W/C 31 August 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £29,706 – £31,908per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
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8% employer pension contribution
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
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Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
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Oversee the day-to-day running of our website and social media channels.
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Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
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Support the digital growth of USPG through SEO and Analytics
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Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
How to apply:
Please complete the application form and equal opportunities form and email us as indicated.
Closing Date: Wednesday 12 August 2026 by 9am.
Interview Date: Wednesday 19 August 2026 in London.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in joining the CoachBright team as an Associate Programme Lead.
We are building a network of experienced associates across England to deliver CoachBright programmes during the 2026/27 academic year and beyond.
Rather than recruiting for a single vacancy, we are looking to build a pool of experienced associates who can deliver programmes as they are confirmed with our partner schools and universities. This is a freelance contract, giving you the flexibility to accept programme assignments that suit your availability.
We are a social mobility charity on a mission to support young people from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
If you’re motivated by improving social mobility and transforming the life chances of young people, we would love to hear from you.
About the role
We're looking for experienced facilitators to join our growing network of Associate Programme Leads, delivering CoachBright programmes in schools and universities across England.
Depending on demand, your availability and the geographical areas you're able to cover, you may be offered one or multiple programme assignments throughout the academic year.
This is a freelance contract for services, offering the flexibility to organise your own schedule and decide which programme assignments you accept. Each programme has a clearly defined scope, fixed programme fee and agreed delivery timeline.
As an Associate Programme Lead, you'll take responsibility for delivering allocated programmes, building positive relationships with schools, universities and volunteers, and ensuring every programme is delivered to CoachBright's high standards.
You’ll be supported by a named CoachBright colleague who will provide programme oversight, quality assurance and operational support throughout your assignments.
What you’ll do
- Deliver CoachBright programmes in accordance with agreed programme briefs.
- Plan, coordinate and deliver high-quality sessions that engage and inspire participants.
- Manage programme delivery, ensuring agreed milestones and deadlines are met.
- Build positive relationships with schools, universities, volunteers and programme partners.
- Maintain effective communication throughout programme delivery.
- Collect evaluation data and contribute to programme impact reports.
- Participate in quality assurance activities and programme reviews.
- Build positive, professional relationships with school, university and other programme partners.
- Act as the primary contact for commissioned programme partners throughout programme delivery period.
- Maintain effective communication with school staff, volunteers and your CoachBright contact throughout programme delivery.
- Work collaboratively with volunteers, school staff and CoachBright colleagues to ensure programmes run smoothly.
- Escalate safeguarding concerns to the CoachBright DSL, and operational issues and significant partner feedback to your named CoachBright contact.
- Deliver programmes to CoachBright's expected standards of quality and professionalism.
- Complete all required safeguarding, data protection and induction requirements before programme delivery.
- Participate in quality assurance activities, programme debriefs and partner review meetings as agreed.
- Contribute ideas and feedback to help continuously improve CoachBright programmes.
Our programmes
As an Associate Programme Lead, you may be commissioned to deliver one or more of CoachBright's programmes, depending on your experience, availability and the needs of our partner schools and universities.
Although each programme is different, all are designed to improve the confidence, independence and future opportunities of young people from underrepresented backgrounds through high quality coaching.
Programmes include:
UniCoach Programme
Our UniCoach Programme trains university students to become academic coaches, supporting small groups of pupils to build their confidence, independence, resilience and academic progress.
As an Associate Programme Lead, you'll recruit, train and support university volunteers, build strong relationships with school and university partners, coordinate programme delivery and evaluate its impact.
A typical UniCoach programme features 20-30 pupils, and 5-10 undergraduates, and involves:
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8-10 week delivery period
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Recruitment, training, and coordination of undergraduate volunteers
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Seven sessions at the school featuring all pupils and coaches, normally for one hour at the same time each week
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A graduation celebration event at a local university of the school
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An evaluation impact report
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Programme fee approx £2,850
Peer to Peer Programme
Our Peer to Peer Programme trains older pupils to become academic coaches for younger pupils, helping both groups to develop academically while building confidence, leadership and resilience.
As an Associate Programme Lead, you’ll.train pupil coaches, support the school throughout programme delivery, maintain the day-to-day relationship, oversee programme quality and evaluate its impact.
A typical Peer to Peer programme features 15 older pupils coaching one younger peer each (total cohort size of 30) and involves:
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8-10 week delivery period
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Training session for older pupils (coaches)
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Seven sessions at the school featuring all 15 pairs, normally for one hour at the same time each week
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A graduation celebration event at a local university of the school
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An evaluation impact report
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Programme fee approx £700 - £1,900 (depending on number of sessions selected by partner)
LifeCycle Programme
Our LifeCycle programme provides one-to-one professional coaching for university students from underrepresented backgrounds, helping them navigate university life, develop key skills and achieve their personal and academic goals.
A typical LifeCycle programme features a cohort of 20-30 undergraduate students, who receive six 60-minute online coaching sessions, alongside three in-person workshops.
Depending on your qualifications and experience, you may either:
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Deliver one-to-one coaching yourself (for associates with recognised professional coaching qualifications); and/or
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Coordinate a team of professional coaches, managing programme delivery, partner relationships and evaluation.
Typical programme fee:
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Programme coordination and management only: approx £2,750
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Programme coordination & professional coaching: fee dependent on coaching experience and cohort size
Programme fees vary depending on the programme type and will always be agreed in advance before work begins.
Locations
We expect to deliver programmes across the following areas during the 2026/27 academic year and welcome applications from people able to travel within one or more of these locations:
- Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire and Milton Keynes
- West Midlands, East Midlands
- Cornwall and Plymouth
- Merseyside, Greater Manchester, Lancashire, Cheshire and Staffordshire
- Northumberland, Newcastle, Tyneside and Teesside
What we’re looking for
Essential:
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A genuine passion for improving life chances for young people from disadvantaged backgrounds and a commitment to CoachBright's mission and values.
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Experience delivering programmes, workshops, coaching, mentoring or training with children, young people or adults.
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Experience building positive, professional relationships with schools, universities or other partner organisations.
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Excellent organisational and time management skills, with the ability to plan ahead, manage competing priorities and consistently meet agreed deadlines.
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Demonstrable ability to work independently, exercise sound judgement and take responsibility for delivering high quality outcomes with minimal supervision.
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Comfortable working on a freelance basis, including managing your own workload, availability and invoicing arrangements.
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Strong written and verbal communication skills, with the ability to communicate confidently with a range of stakeholders.
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Confidence using digital systems to manage programmes, maintain accurate records and produce high quality written reports.
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Willingness and ability to travel independently to programme locations within your preferred geographical areas.
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Willingness to complete an Enhanced DBS check through CoachBright prior to programme delivery.
Desirable:
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Experience recruiting, training or supporting volunteers.
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Experience collecting evaluation data and producing impact or evaluation reports.
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Previous experience working on a freelance or self-employed basis.
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Understanding of the barriers to social mobility, both nationally and in your region.
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Experience of partnership management or sales in an education context.
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An existing network of contacts in schools or universities, or a demonstrable ability to build one quickly.
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Access to a car for reaching schools in areas with fewer public transport options.
Key details
Contract Type:
Associate Programme Lead (Freelance Contract for Services). You will be engaged as an independent contractor, not an employee of CoachBright.
Programme Availability:
Programme assignments are offered throughout the academic year as partner schools and universities confirm delivery. The number of programmes offered will vary depending on demand, your availability, and the geographical areas you are able to cover. While we cannot guarantee a minimum number of programme assignments, we are looking to build long term relationships with associates who consistently deliver excellent programmes.
Support:
Every Associate Programme Lead is supported by a named CoachBright colleague who provides programme oversight, quality assurance and operational support.
Training:
Successful applicants will complete a paid induction before delivering their first programme and receive programme-specific training where required.
Safeguarding
An Enhanced DBS check and safeguarding training are required before programme delivery begins.
Travel
The role is home-based with regular travel to partner schools and universities. Reasonable travel expenses will be reimbursed in line with CoachBright's Expenses Policy.
Insurance
Successful candidates will be covered by our insurance so will not need to source their own.
How to apply
Please send a CV and brief covering letter answering the application questions through the CharityJob portal.
We welcome applications on a rolling basis. Early applications are encouraged.
Shortlisted candidates will be invited to a one-stage interview via video meeting during July and August.
Coaching young people to be confident, independent and resilient so they can lead the lives they want.



The client requests no contact from agencies or media sales.
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.
ROLE PURPOSE
This role is responsible for the delivery and change management of a portfolio of system‑related initiatives, ensuring best‑practice governance, disciplined delivery, and effective adoption across the organisation. The Digital Change Manager brings strong organisational, planning, and problem‑solving skills, with a solutions‑focused and adaptable approach. They maintain objectivity while navigating complex change and are passionate about delivering digital improvements through well‑managed, transformative initiatives.
A key part of the role is to embed a culture of structured change management while delivering projects within the remit of the Strategic Change Team, ensuring that system enhancements and new implementations drive meaningful improvements to processes, systems, and ways of working.
ABOUT YOU
You are a proactive and solutions-focused professional with strong analytical and problem-solving skills, capable of breaking down complex challenges and delivering practical improvements. You have experience managing projects, including the implementation of AI tools and technical systems such as ERP, CRM, or ticketing platforms, and supporting organisational change. You work confidently with stakeholders at all levels to achieve successful outcomes. You can balance competing priorities, adapt to changing demands, and use evidence to make informed recommendations that enhance services. A good understanding of project management principles is essential for this role.
HOW YOU WILL MAKE AN IMPACT
- Lead effective scoping and project management of core Turing system enhancements and supplementary system and AI tooling implementations, delivering to agreed scope, timelines, and budget.
- Maintain a strategic, high‑level view of project progress and produce clear, insightful reports for senior management.
- Plan and coordinate resources, including task management of assigned project team members.
- Manage relationships with external consultants, vendors, and suppliers to ensure high‑quality delivery.
- Adapt to shifting priorities, evolving project scopes, and unforeseen challenges, providing robust and pragmatic solutions.
- Ensure that change‑related risks are understood and mitigated by stakeholders.
- Apply best‑practice change management methodologies to assess change impact, organisational readiness, and user adoption needs
Please see the job description attached for a full breakdown of the role and person specification.
TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis for 12 months. The annual salary is £55,000 plus excellent benefits, including flexible working and family friendly policies.
EQUALITY, DIVERSITY AND INCLUSION
The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don’t meet every single requirement, please apply - we recognise that great candidates may bring strengths beyond the criteria listed.
Our purpose is to make great leaps in data science and artificial intelligence research to change the world for the better.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We are the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement in the occupied Palestinian territory and Lebanon.
About the role
We're looking for a Senior Digital Performance Marketing Officer to help drive forward MAP's digital fundraising programme at a pivotal moment for our work. You'll lead on the delivery of complex, multi-channel paid acquisition campaigns — recruiting new cash and regular givers through Meta, Google Ads, programmatic display and beyond — while shaping the strategy, testing plans and attribution models that make our digital fundraising smarter and more effective.
This is a role with real scope: you'll manage campaigns end-to-end, drive conversion rate optimisation across our key digital products, and build the processes and content pipelines that let a small but ambitious team punch above its weight.
If you're a performance marketer who wants your skills to translate directly into lifesaving healthcare for Palestinians, this is your chance.
As you will have seen from the role profile, this post requires a minimum of two days per week in our London office.
MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.
About you
What you'll do
- Lead the delivery of MAP's paid digital fundraising programme, from campaign briefing through to optimisation and review
- Develop and oversee our Conversion Rate Optimisation (CRO) roadmap
- Support on the development of our paid digital strategy, attribution models and reporting
- Build and run testing plans to identify and scale what works
- Improve internal and agency processes, including content sourcing and sign-off pipelines
- Manage relationships with external creative and media agencies
- Support budgeting, forecasting and compliant conversion tracking
What we're looking for
- Proven experience managing paid digital performance marketing campaigns across channels including Meta Ads, Google Ads and programmatic display
- A strong eye for creative and storytelling, and an understanding of how paid and owned channels work together
- Confidence managing multiple complex campaigns and competing priorities
- Strong analytical skills — able to turn data from multiple sources into clear, actionable reporting
- Demonstrable experience influencing and managing stakeholders, internally and externally
- A good understanding of GDPR and the Fundraising Code of Practice
- Desired experience working on regular giving recruitment campaigns across digital and direct marketing channels.
- Experience in a charity, humanitarian or campaigning environment is a plus, but not essential
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 12:00 noon GMT on 11th August 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Programme & Events Coordinator
Reports to: Associate Director of Business & Operations
Salary: £28,000 - £31,500 (dependant on experience)
Location: Primarily home-based with hybrid working – however, must be willing and able to travel, representing the charities as and when required. Attending meetings and events nationally and internationally.
The Role
Arrhythmia Alliance and its two sister charities (AF Association and STARS – Syncope Trust) is one of the world's leading heart rhythm charities, delivering internationally recognised educational programmes, medical conferences, awareness campaigns patient educational events, awareness programmes and exhibiting at congresses to promote and deliver our work.
Working alongside and reporting to the HRC Manager, you will coordinate the planning and delivery of healthcare professional conferences, patient education events, our programmes, awareness campaigns and digital programmes across the UK and internationally.
You will provide day-to-day project coordination and administrative support to ensure programmes and events are delivered efficiently and to a high standard.
Event & Programme Coordination
- Coordinate the planning and delivery of conferences, meetings, webinars, exhibitions and events.
- Support the HRC Manager with the day-to-day coordination of multiple projects and event timelines.
· Coordinate venue bookings, accommodation, travel, catering, audio-visual requirements, faculty invites, registration and event logistics.
· Maintain project plans, action trackers and planning documentation.
· Prepare delegate materials, speaker information and event resources.
· Liaise with internal teams to ensure all event requirements are completed within agreed timescales.
· Monitor deadlines and escalate any risks or issues to the HRC Manager.
· Coordinate exhibitor and sponsor logistics, ensuring all requirements are delivered.
· Coordinate event registration, working with the Communications team to launch registration and manage delegate bookings, reporting registration progress to the HRC Manager.
· Coordinate the collection of faculty presentations and supporting materials prior to events.
· Coordinate event compliance requirements, including CPD accreditation; MedTech compliance; country specific accreditation; promotional approvals, and other regulatory requirements, ensuring all deadlines and standards are met.
· Excellent attention to detail with the ability to manage multiple deadlines while maintaining accuracy.
Coordination & Communication
- Act as a day-to-day coordination contact for faculty, venues, suppliers and delegates, referring decisions and complex queries to the HRC Manager as appropriate.
- Coordinate communications between internal departments, suppliers and external contacts.
- Arrange planning meetings, circulate agendas and record actions where required.
- Ensure information is shared accurately and promptly with everyone involved in each project.
Event Delivery
- Support the on-site delivery of conferences, meetings programmes and events.
- Coordinate registration, delegate enquiries and faculty requirements.
- Assist with the smooth running of live, hybrid and virtual events.
- Resolve routine operational issues during events, escalating where necessary.
- Coordinate post-event evaluations, feedback collection and reporting to support continuous improvement.
· Work closely with the Communications team to support the timely promotion of events and ensure all promotional materials comply with Organisational and regulatory requirements.
Essential Experience
· 3–5 years' experience delivering conferences or large-scale events
· Experience managing multiple projects
· Excellent project planning and organisational skills
· Outstanding communication and stakeholder management
· Advanced Microsoft Office skills
· Experience supporting event marketing
· Full UK driving licence and access to a reliable vehicle
· Current valid passport
· Willingness to travel throughout the UK and internationally
· Experience coordinating delegate registration and event management systems
· Experience coordinating exhibitor and/or sponsor requirements for conferences or events
· Experience of working in a non-profit/charity
Working Pattern
This is a full-time position with the working week consisting of Monday to Thursday 9.00am–5.30pm with 1 hour lunch break, and Friday 9.00am-5.00pm with
30-minute lunch break.
Due to the nature of the role, flexibility is essential. The successful candidate will be expected to work occasionally outside normal office hours to support conferences, meetings, educational programmes and charity events. This will include occasional early mornings, evenings, weekends, overnight stays and international travel. Flexibility is a key requirement of this role.
The client requests no contact from agencies or media sales.
The Sutton Trust is the UK’s leading social mobility charity. Our programmes help young people from less advantaged backgrounds access highly competitive universities, apprenticeships and careers and our research shapes national policy. Each year, working with our university and employer partners, we support thousands of young people through our programmes and continue that support through our alumni community.
Sutton Trust Online was developed to extend that support digitally. It now complements our university, apprenticeship and career access programmes through online guidance, resources, events, tools and progression support.
As the Trust approaches its 30th anniversary, we want to build on this foundation and think carefully about the next stage of our digital programming: how we make the student experience more coherent, how digital support connects with our wider programmes and how we use data, AI and external partners responsibly to improve guidance over time.
Over the next two years, the Digital Platform Architect will help us define and deliver that next stage. The role will sit between the Trust’s programme ambitions and the technical partners who help support them, bringing the product judgement, technical literacy and delivery grip we need to make informed decisions about digital development, AI, data, systems and student experience.
This is not a traditional programme management role and it is not a hands-on engineering role. You do not need to be a full-stack developer but you will need the confidence to work with engineers, UX specialists, AI partners and suppliers and the ability to turn complex programme ideas into practical product decisions.
This is a chance to shape student-facing digital programming used by thousands of young people each year at a point when AI is changing how students access guidance, information and opportunity. Help us build something ambitious, responsible and genuinely useful: digital support that extends the reach of a 30-year social mobility mission and helps young people navigate key progression points with clearer, more personalised guidance.
What you’ll help deliver
By the end of the two-year period, we expect this role to have helped the Trust develop:
- A clear product and technical route for Sutton Trust digital programming.
- A stronger student-facing digital experience.
- A clearer architecture for how digital programming connects with the Trust’s wider systems, data and programme delivery.
- AI-enabled features that are useful, responsible and grounded in Sutton Trust content.
- External engineering, UX or specialist partners commissioned and held to account where needed.
- Internal teams better equipped to manage, understand and iterate the platform after the build phase.
For the full job description and person specification, please visit our website using the redirect button above.
Terms of Appointment
- Contract: Full-time, fixed-term two-year contract
- Salary: £60,000 - £70,000 per annum, depending on experience
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
- A DBS check may be required
Interviews
Applications should reach us by 23:59, Sunday 16th August, with first round interviews held on Monday 24th August, and second round interviews held on Friday 4th September. Both rounds will take place at our London offices.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.
You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.
As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.
Your Impact:
- Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
- Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
- Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
- Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
- Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
- Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
- Drive improvements in data quality, governance and reporting capabilities.
- Manage relationships with external suppliers and system partners to ensure high-quality service and support.
- Identify opportunities to streamline processes and introduce more efficient ways of working.
Key Requirements:
- Experience working with and developing business-critical IT systems, particularly SystmOne.
- Demonstrable experience leading system improvements, enhancements or implementation projects.
- Strong stakeholder management skills, with the ability to build effective relationships at all levels.
- Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
- Proven ability to influence change and drive adoption of new processes or ways of working.
- Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
- Experience delivering training, support and guidance to end users.
- A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: Up to £42,230 per annum
Contract:Fixed-term 12 months, full-time (35h per week)
Location: Home-based (UK) with occasional travel
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
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THE ROLE
We are looking for a new Programmes & Community Coordinator to help turn ambitious ideas into well-run programmes with meaningful impact.
This is a varied, hands-on role at the heart of a growing organisation. Working closely with the Founder and CEO, you will coordinate programmes from planning through to delivery, support our volunteer team and ensure that participants receive a consistently welcoming and well-organised experience.
You will also strengthen the systems and processes behind our work, helping us deliver programmes that are effective, sustainable and capable of growing.
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PROGRAMME DELIVERY
- Programme Coordination - Coordinate the planning and delivery of community programmes, pilots, campaigns and other initiatives
- Delivery Logistics - Manage programme schedules, venues, partners, materials and communications to support smooth delivery
- Participant Experience - Act as a friendly and reliable point of contact for participants and help create welcoming, inclusive and well-organised experiences
- Impact & Improvement - Collect feedback, track participation and outcomes, and identify ways to continually improve our programmes
VOLUNTEER COORDINATION
- Recruitment & Onboarding - Support the recruitment, selection and onboarding of volunteers involved in programme delivery
- Training & Support - Coordinate volunteer training, shadowing, guidance and ongoing development
- Rotas & Communications - Manage volunteer availability, rotas and communications, ensuring people understand their responsibilities and feel supported
SYSTEMS & OPERATIONS
- Planning & Organisation - Maintain clear plans, timelines, schedules and task-management systems across programmes
- Process Development - Build and improve practical processes that strengthen delivery, reduce manual work and prevent important tasks from being missed
- Systems Management - Maintain digital tools, databases, records and shared documentation so that information remains accurate and accessible
- Documentation - Develop templates, guidance and playbooks that support consistent delivery and organisational growth
PARTNERSHIPS & GROWTH
- Partnership Support - Help coordinate relationships with venues, delivery partners and other external organisations
- Fundraising Support - Contribute to funding research, applications, reporting and partnership follow-up
- Campaigns & Growth - Support the delivery of campaigns, stakeholder events and other opportunities to extend our reach and impact
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WHO YOU ARE
- Organised & Reliable - You can manage competing priorities, maintain accurate systems and ensure that tasks, deadlines and follow-ups do not get missed
- People-Focused - You understand how to support volunteers and create welcoming experiences for people from different backgrounds
- Confident Communicator - You can build positive relationships with community members, volunteers, colleagues, partners and other stakeholders
- Problem Solver - You take initiative, respond calmly when plans change and find workable solutions to operational challenges
- Tech-Savvy - You are confident using digital tools and can improve processes to make work clearer, more efficient and easier to manage
- Flexible - You're able to work evenings and weekends to support programme delivery, with Time Off in Lieu provided
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive personally and professionally.
- Meaningful Work - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Flexible Working - Work across home, co-working and community settings, with autonomy around how you structure your week
- Annual Leave - 20 days' annual leave, plus bank holidays and your birthday off, increasing by one day for each completed year of service up to five additional days
- Learning & Development - Receive mentoring and relevant training while developing experience across programme delivery, operations, partnerships and leadership
- Progression Opportunities - Shape a new role designed to develop as the organisation continues to grow
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HOW TO APPLY
Please complete our online application form by Thursday 13th August 2026 at 11pm.
If you have any questions about the role or application process, please contact us by email or through the enquiry form on our website.
The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
- Youth Services
- Older People’s Services
- Advice & Advocacy
- Family Support
- Two successful children’s nurseries
- Community facilities
- Health and wellbeing programmes
- Employment and skills initiatives
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
- Transform our finance systems.
- Lead our migration from QuickBooks to Xero.
- Introduce smarter digital processes.
- Improve financial reporting.
- Build dashboards that help managers make better decisions.
- Work directly with the Chief Executive and Board of Trustees.
- Influence organisational strategy.
- Help shape the future of one of Camden’s leading community charities.
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
- Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
- Produce insightful monthly management accounts and financial reports.
- Develop budgets, forecasts and financial models.
- Present financial information to Trustees and senior managers.
- Improve financial systems, controls and reporting.
- Introduce automation and digital workflows.
- Support commercial income generation and grant-funded projects.
- Lead the annual audit process.
- Line manage and develop our Finance Assistants.
- Help build a finance function fit for the future.
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
- Charity finance.
- Management accounting.
- Budgeting and forecasting.
- Audit preparation.
- Financial controls.
- Cloud accounting systems (Xero experience is highly desirable).
- Leading change and improving systems.
- Supporting non-finance managers.
- Working collaboratively with senior leaders and Trustees.
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
- Location - London or Kenya
- Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
- Team - Digital Team within People Operations and Assurance Directorate
- Hours - Full time, 35 hours/week
- Contract - FTC (2 years)
JOB PURPOSE
Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.
The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.
KEY ACCOUNTABILITIES
DELIVERY LEADERSHIP AND GOVERNANCE
- Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
- Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
- Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
- Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
- Lead end-to end delivery of digital products and system enhancements.
- Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
- Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.
DIGITAL PLATFORM AND PRODUCT DELIVERY
- In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development, gathering user feedback and improving products
- Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
- Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
- Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
- Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
- Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
- Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
- Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
- Lead project teams to deliver projects on time and within budget.
- Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
- Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.
DATA INSIGHTS
- Implement data elements in line with organisational data governance standards
- Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
- Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager
INNOVATION
- Responsible for horizon scanning and researching emerging technologies.
- Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
- Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation
CYBERSECURITY
- Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
- Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
- Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery
STAKEHOLDER ENGAGEMENT & COMMUNICATION
- Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
- Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
- Provide clear communication of delivery progress, blockers, risks, and achievements.
- Support organisation‑wide digital literacy and adoption initiatives.
- Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.
DIGITAL ENGAGEMENT & CULTURE
- Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
- Lead the rollout and scaling of digital communication tools to hubs and internal teams.
LINE MANAGEMENT
- Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
- Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
- Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
- Monitor performance and ensure key performance indicators and targets are met or exceeded
- Recognise good performance appropriately and address poor performance effectively.
- Support direct reports to line manage and lead their teams
- Support talent management across all teams, including through succession planning and identification of skills gaps
- Support the professional development and growth of direct reports and other members of the team
START NETWORK CULTURE
- Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- Commit to Start Network’s vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
- Significant experience delivering digital projects or products end-to-end
- Solid project lead and delivery management skills, with a track record of delivering on time and to scope
- Ability to work across technical, operational, and business teams to drive delivery
- Experience managing digital products, platforms and technology suppliers.
- Experience working with cybersecurity, digital governance and risk management.
- Strong experience managing stakeholders, including internal teams, suppliers, and partners
- Experience supporting digital adoption, including user engagement, training, or rollout
- Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement
DESIRABLE
- Experience leading organisation-wide digital transformation programmes.
- Experience developing digital strategy and roadmaps.
- Experience leading multidisciplinary digital teams.
- Advice and influence senior leaders on technology and investment decisions.
- Experience of Salesforce platform and management
- Understanding of databases and CRMs
- Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
- Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
- Experience using data, dashboards, or analytics tools to inform decisions and improve performance
- Awareness of digital security, privacy-by-design, and governance considerations
- Awareness of emerging technologies such as AI, automation, or data-enabled solutions
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job description
We are looking for an Extended Learning Coordinator to support delivery of extended learning activities at Students' Union UCL. This includes coordinating logistics, communications and student‑facing operations for the flagship ExtendED Learning Programme.
The role is full‑time and a fixed term contract for 2 years. It is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part‑time or flexible basis wherever possible.
Key Requirements
Do you have a passion for extracurricular learning opportunities and a passion for coordinating events? Do you communicate clearly with students and stakeholders and manage logistics with accuracy and care? If the answer is yes, then we want to hear from you.
Our ideal candidate will have strong organisational skills, confident communication abilities, and experience supporting inclusive, student‑focused events or learning opportunities.
For full details on this role, please view the job pack.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.