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Job Title:Programme Coordinator (Scotland)
Salary: £32,000 pro rata (depending on experience)
Location: Home-based, within Scotland. The postholder will be required to attend in-person meetings or events as needed across the UK.
Responsible To: Programme Manager
Contract: Part-time (3 days per week), Fixed Term, 2 years, with possibility of extension
Probation Period: 6 months
Annual Leave: 25 days p/a (pro-rata), plus office closure days between Christmas & New Year, and your birthday.
Pension: WMUK offers a pension scheme, with a current employer contribution of 6%
About Wikimedia UK
A registered charity, Wikimedia UK is the national chapter of the global Wikimedia movement. We work with volunteers, communities and partners across the UK to build and improve Wikipedia and other Wikimedia projects, so that everyone can access and contribute to reliable, open knowledge. We empower people to find, use, evaluate, and communicate information online and we advocate for a digital ecosystem that is open, equitable and democratic.
Background:
Programme Coordinators at Wikimedia UK lead on partnership work, relationship development, training delivery and volunteer support, usually within particular geographic or topic areas. We are looking to recruit for a fixed-term, two-year role to deliver and develop our activities in Scotland, and support the wider Programmes team in delivering UK-wide work. For example in 2026, we are planning celebration events across the country for Wikipedia’s 25th, and the post-holder may be involved in their delivery. Apart from the delivery focus on Scotland, there will be scope to get involved with other areas of Wikimedia UK’s programmatic work such as delivering training in other parts of the UK, or supporting minoritised languages (particularly the indigenous languages of the UK), depending on programmatic needs.
We have had dedicated staff support for activity in Scotland for nearly a decade, and have several successful and ongoing partnerships with a number of educational and cultural institutions, as well as community organisations. Whilst the focus of this role is primarily on Scotland, Wikimedia UK delivers work both nationally and internationally, and the post holder would be expected to hold a portfolio which contributes to and supports this.
This is a part time post and can be based anywhere in Scotland, and there is an expectation of travel, including quarterly meetings at our office in London. Some evening and weekend work should also be expected, for which Time Off In Lieu can be taken. Successful post holders of similar roles in the organisation are skilled in advocacy, creative thinking, and project planning.
Purpose of job: To lead the delivery of Wikimedia UK’s activities in Scotland, by developing and running projects with partner institutions, involving and empowering volunteers, and delivering training, as well as supporting programmatic work outwith Scotland.
Main Duties
Programme Development & Delivery:
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Lead on the development and delivery of Wikimedia UK’s programme in Scotland, in collaboration with the Programme Manager, including seeking new potential opportunities.
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Support other aspects of Wikimedia UK’s programme outwith Scotland as appropriate
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Work with other staff to identify funding opportunities for existing or potential projects, as appropriate
Relationship Management (Particularly in relation to Scotland):
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Act as the main point of contact for partner organisations and volunteers and ensure proactive, effective and regular communications with these stakeholders
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Actively pursue, set up and manage relationships with partner organisations
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Provide support to Wikimedians in Residence
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Develop, deliver or support a range of activities, such as Wikipedia editing events, Wiki Loves campaigns, editor meetups and content donations, in partnership with other staff and external stakeholders
Community Engagement and Development (Particularly in relation to Scotland):
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Encourage the involvement of volunteers in activities, grow the volunteer base, and provide support for community-led activities
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Design and delivery of training to partner organisations and volunteers
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Support the volunteer grants programme
Monitoring, Evaluation and Impact:
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Report regularly on programme plans, outputs and outcomes, in collaboration with other staff in the Programmes team
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Handle documentation and record all programme metrics relevant to the role’s portfolio, including updating CRM records for partnerships, volunteers and activities
Communication and Dissemination:
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Contribute to the promotion and dissemination of our work and impact, in collaboration with the Communications team, and including for example blog posts and conference presentations.
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Manage and update the Scotland mailing list, and Scotland pages on WMUK’s Wiki and website.
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Contribute to knowledge exchange with the international Wikimedia movement
Travel:
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Attend and contribute to regular team meetings, generally held in London (for which costs will be reimbursed)
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Regular travel across Scotland will be required, and occasionally further afield in the UK (for which costs will be reimbursed)
Person Specification
Essential:
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Experience in the cultural, education or open knowledge sectors, with a demonstrable understanding of how organisations in at least one of these sectors operate and what they might value in a partnership.
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Proven track record of managing external relationships or partnerships, including initiating and sustaining productive working relationships with a range of stakeholders over time.
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Experience planning and delivering public-facing events or programmes, such as training sessions, workshops, community events, or editing/contribution events, from inception through to evaluation.
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Strong communication skills across multiple formats, including the ability to write clearly and engagingly for different audiences (e.g. blog posts, partner communications, reports) and to represent an organisation in public-facing contexts.
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Experience engaging and supporting volunteers or community contributors, including growing participation and sustaining involvement over time.
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Self-motivated and able to manage a varied workload independently, with strong organisational skills and the ability to prioritise across multiple projects without close supervision.
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Willingness and ability to travel regularly across Scotland and to London quarterly, with flexibility to work some evenings and weekends as required by the programme.
Desirable:
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Familiarity with Wikipedia or other Wikimedia projects, whether as a reader, editor, contributor, or through previous work with the Wikimedia movement.
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Experience of working with or supporting minoritised or indigenous languages, particularly in a Scottish or UK context (e.g. Scottish Gaelic, Scots).
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Experience using a CRM system to manage contacts, activities, or relationship records.
The client requests no contact from agencies or media sales.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
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Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
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Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
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Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
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Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
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Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
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Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
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Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
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Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
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Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
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Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
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Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
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Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
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Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
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Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
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Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
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Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
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Has enthusiasm for and experience of working with young people from diverse backgrounds
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Has a high degree of initiative and the ability to take responsibility for projects with support
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Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
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Is adaptable and a quick learner
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Understands the importance of accurate record keeping and processes
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Working within or an understanding of the not-for-profit sector
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Excellent verbal and written communication and strong analytical skills
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High attention to detail and confidence working with data, spreadsheets and CRM or database systems
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Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
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Has knowledge and experience of the higher education and/or education sectors
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Personable, flexible and discreet; able to fit into a small team
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Able to create engaging content in a variety of forms
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £30,800-£31,500
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
About Us
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.
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Summary
We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.
Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.
This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.
If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.
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Main Areas of Responsibility
The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.
Your responsibilities will include:
- Define and deliver the organisation-wide digital and data strategy
- Lead digital transformation to improve education and operations
- Oversee IT, cloud platforms, systems and cyber security
- Build and lead a high-performing technology team
- Enable data-driven decision making and analytics capability
- Enhance service delivery and user experience
- Lead major programmes, budgets and supplier partnerships
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- Degree or equivalent qualification in a relevant technical discipline
- Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
- Proven success in delivering enterprise-wide digital transformation in a complex organisation
- Experience developing and executing digital, data and technology strategies
- Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
- Expertise in cyber security, risk management and information governance
- Strategic thinker with the ability to translate vision into delivery
- Strong leadership and people development capability
- Exceptional communication and stakeholder engagement skills
- High level of commercial awareness and financial management
For a full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
- Leading the development of our IT and digital strategy
- Overseeing major system changes and digital upgrades
- Driving the adoption of AI and intelligent tools
- Strengthening data governance and data quality
- Enhancing digital services across the organisation
- Building a secure, resilient, future‑ready technology environment
You will partner closely with:
- The Strategic IT team, who you will lead and develop
- The Head of Technical IT, ensuring alignment across all technology functions
- Colleagues across operations, finance, and service delivery
- The Senior Leadership Team, advising on risk, transformation, and long‑term digital priorities
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
- Leading organisation‑wide digital and IT strategies
- Managing data, infrastructure, and major technology platforms
- Modernising systems and improving digital capability
- Delivering secure environments and mitigating technology risk
- Driving digital transformation in medium‑to‑large organisations
- Working in charity, social care, or not‑for‑profit settings (desirable)
You excel at:
- Translating complex technical topics into clear business decisions
- Building strong relationships across teams and departments
- Leading high‑performing, collaborative teams
- Balancing long‑term vision with operational realities
- Making decisions with good judgement and strategic awareness
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
- Strategic, adaptable, and future‑focused
- Confident at senior levels, with strong influencing skills
- Motivated by purpose‑driven work
- Skilled at both strategy and hands‑on problem‑solving
- Committed to creating modern, user‑centred digital experiences
- Passionate about using technology to empower people and communities
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
- Real autonomy
- Senior visibility
- Strategic influence
- A strong mandate for change
- The chance to create lasting impact for people and communities
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
We're hiring: Senior Campaigns and Digital Engagement Officer
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Salary: £34,000 - £37,000 FTE (depending on experience)
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Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
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Contract: 12 months fixed-term (with a view to extend subject to funding)
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Location: London hybrid (with remote-only options for an exceptional candidate)
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Closing Date: Sunday, 5th July
The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.
About the role
We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.
Key responsibilities include:
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Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).
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Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.
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Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.
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Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.
This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.
What we're looking for
This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:
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Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.
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Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.
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Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.
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Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.
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Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.
Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.
Why join us?
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Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).
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Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
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Growth & learning: A dedicated professional training budget to help you upskill.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have +160 member schools across Haringey, Enfield and Waltham Forest.
The Role:
As a proactive and innovative Project Manager for Professional Development, you will support our CPD team. This new role is pivotal in ensuring effective systems management and record keeping, stakeholder engagement and relationships across various educational projects.
Key responsibilities:
- Support the management of a large, growing and innovative Schools CPD programme, in person and online
- Manage administrative tasks including documentation, scheduling, and reporting for CPD programmes
- Using tools such as Canva, Microsoft Office suite, MailChimp and WordPress to create and disseminate high-quality educational resources and communications in line with HEP brand guidelines
- Produce content to market and sell our professional development programme to schools in and beyond our membership
- Support all customers, members and non-members, to access the HEP offer
- Develop and nurture strong stakeholder relationships with schools, educators, CPD trainers, local authorities and other partners
- Maintain up-to-date knowledge of educational innovation, policies, regulations and political landscape affecting schools and the education sector to inform the next steps for CPD
- Collaborate closely with the wider HEP team to deliver strategic goals of HEP
- Work independently and efficiently under pressure, ensuring deadlines are met and quality standards are upheld
- Demonstrate a strong moral purpose and understanding of the mission and values of Haringey Education Partnership
Qualifications and skills:
- Educated to at least degree level(or equivalent experience)
- Excellent organisational skills with meticulous attention to detail
- Strong interpersonal and communication skills, capable of engaging stakeholders at all levels
- Proficiency in Canva, Microsoft Office and basic website management tools
- Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
- Ambitious, resilient, proactive and a dedicated team player committed to continuous improvement in education
- Experience of marketing or sales an advantage
Working at HEP:
- We offer 30 days annual leave and a generous pension scheme
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
- You will work in a supportive environment that values learning, innovation, and collaboration
- We offer opportunities for professional development and encourage staff to shape and grow their roles
- We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required
Other information:
- We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve
- This position will be in the United Kingdom and therefore a successful applicant must have the right to work in the UK to commence their employment
- HEP is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education
Application Process:
- Interested candidates should submit a CV and a covering letter detailing their suitability for the role.
- Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job advert closes.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
About GSG Impact
GSG Impact is a global network of National Partners working to build impact economies that mobilise capital for measurable social and environmental impact. Through its network spanning more than 48 countries, GSG Impact works with governments, investors, regulators, development finance institutions, and ecosystem actors to strengthen the enabling conditions for impact-oriented economies, where capital flows to create positive social and environmental outcomes.
Position Summary
The Head of Fundraising will lead GSG Impact’s fundraising function at a critical stage of organisational growth and income diversification. The role is responsible for delivering GSG Impact's fundraising strategy, supporting the achievement of annual income targets of approximately £3 million per year, converting strategic priorities into fundable propositions, and building the systems, processes, relationships, and team capabilities required to secure sustainable long-term funding.
Working closely with the Chief of Engagement and Strategic Partnerships, senior leadership, fundraising team, Trustees, and National Partners, the Head of Fundraising will oversee the development of a diversified funding portfolio and will be responsible for building and managing a robust fundraising pipeline, strengthening donor stewardship, improving cost recovery, and ensuring fundraising activity is aligned with organisational priorities and financial sustainability goals.
This role requires a proactive fundraiser who can originate opportunities, open senior relationships, develop compelling narratives, lead complex proposal processes, and create a culture of shared fundraising responsibility across the organization.
Key Responsibilities
Business development, Prospecting and Pipeline Conversion
Build and maintain a prioritized list of top institutional, philanthropic, bilateral, multilateral, DFI, corporate, and family-office, and high-net-worth prospects aligned with GSG Impact's strategic priorities.
Proactively identify, research, qualify, and cultivate new prospects, with a particular focus on funders aligned with impact economies, domestic capital mobilisation, climate adaptation and resilience, impact transparency, policy reform, investment vehicles, and emerging markets.
Develop and manage a rolling pipeline of high-quality funding opportunities, moving prospects from initial identification through cultivation, concept development, proposal submission, negotiation, and grant close in collaboration with programme staff and National Partners.
Translate GSG Impact’s strategy into compelling fundable propositions, including unrestricted/core support, restricted programme grants, regional funding, National Partner support, and special initiatives.
Personally lead the development and conversion of the highest-value opportunities, especially prospects requiring senior-level cultivation.
Identify and develop new revenue opportunities, strategic partnerships, and funding models that support GSG Impact's long-term sustainability and income diversification
Proposal Development and Grant Acquisition
Lead the development of high-quality funding proposals, concept notes, and donor engagement materials.
Ensure strategic alignment of all proposals with organisational priorities and donor interests.
Ensure all proposal budgets meet or exceed GSG Impact's cost-recovery targets
Set and ensure implementation of standards for proposal quality, narrative framing, and budget methodology across the fundraising team
Donor Management and Stewardship
Support the Chief of Engagement and Partnerships with relationship management of GSG Impact's most significant donors and strategic prospects
Lead the annual stewardship strategy, ensuring renewal and growth of key funding relationships
Oversee narrative and financial reporting, ensuring high quality, consistency, and timeliness
Functional Leadership
Manage the fundraising team, providing coaching, oversight, performance management, and professional development
Ensure compliance with Fundraising Regulator, GDPR, and relevant UK legislation
In collaboration with colleagues across the organisation monitor and update the information in CRM for fundraising contacts and other relevant information.
Implement strong financial tracking, reporting, and forecasting processes
Foster a culture of fundraising responsibility across GSG Impact teams
Innovation & Growth
Identify new funding opportunities and diversify income streams
Explore digital fundraising and emerging trends
Drive continuous improvement in fundraising performance, effectiveness and operational excellence.
External Representation
The Head of Fundraising plays a key role in relationship management with GSG Impact's most significant funders and prospects. They represent the organization at key sector events and convenings as delegated by the Chief of Engagement and Partnerships.
Qualifications
Demonstrable track record of originating new donor relationships and converting them into six- or seven-figure grants.
Experience in building prospect pipelines from a limited starting base.
Strong understanding of institutional philanthropy, bilateral and multilateral funding, DFIs, and/or impact investing funders.
Proven ability to develop fundable propositions from complex, technical, organisational strategies, including on policy, systems-change, market-building, or ecosystem-development initiatives
Experience working directly with CEOs, Boards, Trustees, or senior principals on donor cultivation.
Strong commercial discipline: pipeline management, probability weighting, forecasting, and cost recovery.
Ability to write or lead the development of high-quality proposals under tight timelines.
Competencies
Alignment with GSG Impact mission and values
Proven fundraising track record in international development, impact investment, philanthropy or social sector
Strategic thinking and fundraising planning
Senior donor relationship management
Team leadership and coaching
Strong written communication and proposal development
Budget and cost-recovery literacy
Collaborative working style
How to apply
Please send your CV and a covering letter of no more than two pages outlining how your skills and experience meet the essential criteria for this role.
The deadline for applications is 5pm on 22 June 2026.
We are committed to equality and diversity of opportunity and positively encourage applications from people of all backgrounds. All applicants will also be asked to complete a short equality and diversity monitoring form, which is held separately from your application and plays no part in shortlisting decisions.
The client requests no contact from agencies or media sales.
Programmes, Governance and Income Generation Manager
Lambeth Links (Registered charity 1193637)
Role: Programmes, Governance and Income Generation Manager
Hours: Part-time, 4 days / 30 hours per week. We will consider flexible working.
Annual Salary: £31,000 to £33,000 pro rata per year depending on experience.
Location: North Lambeth, London SE1. Hybrid working with at least one day a week in the office and regular work across the borough.
Working hours: Some evening and weekend work will be required, for example to attend community events, meetings and Pride related activity.
Right to work: Applicants must have the existing right to work in the UK, as we are unable to provide visa sponsorship.
About Lambeth Links
Lambeth Links are recruiting a Programmes, Governance and Income Generation Manager to support our charity’s meaningful work across Lambeth.
Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.
Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first Euro Pride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.
This role is funded by The National Lottery Community Fund’s Reaching Communities award.
About the Role
As Programmes, Governance and Income Generation Manager, you will turn strategy into funded programmes, secure income from government and public bodies, and ensure delivery meets both community needs and funder objectives.
The ideal candidate will have:
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Significant experience of managing programmes or multiple projects end-to-end, including planning, commissioning, timeline and delivery management, and evaluation.
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Experience of delivering bids and managing budgets across a variety of income generation streams, such as grants and fundraising, partnerships, stakeholder engagement, or donation drives.
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Experience of building and maintaining partnerships with local and national statutory organisations (Government Councils, NHS), commissioning bodies, grassroots and community organisations, and relevant trusts and foundations.
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Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
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Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.
How to Apply
If you wish to apply for this position, please supply the following by 11.30pm on Wednesday, 4th June:
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A detailed CV, setting out your career history, with responsibilities and achievements.
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A cover letter (maximum two sides of A4) highlighting your suitability for the role by addressing the following:
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Your understanding of the issues facing the LGBTQ+ community, particularly within Lambeth.
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Your experience securing and managing diverse income streams and budgets end-to-end.
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Examples of managing high-impact programmes from planning through to evaluation.
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Evidence of building strong partnerships with public sector bodies, businesses, and community organisations.
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Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Project Manager – Finance Systems (Business Central SaaS Migration)
Location: London (hybrid working)
Contract: Interim (initial 3-6 months)
Day Rate: Competitive
Start Date: ASAP
A well-known and highly respected cultural organisation is seeking an experienced Interim Project Manager to lead a critical finance systems transformation programme.
This is an exciting opportunity to oversee the migration of Microsoft Dynamics 365 Business Central from an on-premises environment to Business Central SaaS (Cloud), ensuring a smooth transition while supporting the organisation through a period of change within the finance function.
The role will initially require a full-time commitment (5 days per week) and will combine project leadership with broader finance support responsibilities. As the project progresses, the requirement may reduce to approximately 3 days per week, with the focus shifting primarily to the successful delivery of the Business Central SaaS implementation.
Key Responsibilities
- Lead the end-to-end migration from on-premises Microsoft Dynamics 365 Business Central to Business Central SaaS.
- Develop and manage project plans, timelines, risks, issues and stakeholder communications.
- Coordinate internal teams, external implementation partners and third-party suppliers.
- Ensure data migration, testing, user acceptance and go-live activities are effectively planned and executed.
- Work closely with finance and operational teams to review and optimise processes as part of the migration.
- Provide additional finance leadership and operational support during a period of reduced capacity within the finance team.
- Support business continuity across key finance activities where required.
- Deliver training, documentation and post-implementation support to ensure successful adoption of the new platform.
Candidate Profile
We are keen to hear from individuals who can demonstrate:
- Proven experience leading Microsoft Dynamics 365 Business Central implementations or upgrades.
- Strong project management skills with a track record of delivering complex systems projects to time and budget.
- Experience managing migrations from on-premises systems to cloud-based environments.
- A strong understanding of finance processes and controls.
- The ability to engage and influence stakeholders at all levels.
- Excellent communication, planning and problem-solving skills.
- Previous experience working within not-for-profit, arts, cultural or membership organisations would be advantageous, though not essential.
Why Apply?
This is an opportunity to play a key role in a technology transformation within a values-led organisation with a strong public profile. You will have the autonomy to shape the project approach, work closely with senior stakeholders and make a lasting impact on the organisation's finance systems and operational effectiveness.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
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Head of Digital (strategic lead)
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CRM Manager
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Project delivery leads (website, GoDonate, Gifted, Clue)
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Fundraising & Communications leads
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Data & IT teams
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Data Protection Officer
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External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
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Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
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Run programme-level governance including reporting cycles, decision logs and RAID management.
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Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
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Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
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Facilitate cross‑functional workshops, planning sessions and retrospectives.
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Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
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Track progress across major digital projects, including:
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CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
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Clue database development and governance
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Data governance and platform consolidation
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Identify risks early and drive mitigation plans.
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Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
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Produce clear, consistent reporting for Directors and Trustees.
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Translate technical updates into accessible, decision‑ready summaries.
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Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
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Embed consistent processes for planning, change control, documentation and handover.
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Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
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Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
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Proven track record in managing multi‑workstream digital or technology programmes
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Strong governance, planning and RAID management
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Excellent stakeholder management across technical and non‑technical teams
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Working knowledge of CRM, CMS, data and digital platforms
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Expertise in managing external suppliers
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Experience working within digital transformation environments
Skills and Personal Attributes
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Collaborative and relationship‑driven
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Calm under pressure
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Able to influence without authority
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Highly organised and structured
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Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.
This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.
The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Midlands and Yorkshire
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Midlands and Yorkshire
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
- Intermediate to advanced level of MS word and Excel
- Ability to communicate both through written and verbal
- Full UK driving licence as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knowledge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 3 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Do you want to use your digital marketing skills to help children and young people experience 'Alder Hey magic' every year?
As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by Alder Hey Children's Charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact.
You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent.
Salary: £26,848 - £31,439 per annum, depending on experience
Hours: 30 hours Mon-Thurs (4-day working week, paid as full-time)
Location: Hybrid, between Alder Hey (Liverpool) and home
Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme
Culture: Flexible working and a culture that champions wellbeing
About the role
This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact.
Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action.
There's real scope to make this role your own and an opportunity for professional development and career growth down the line.
About you
You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space.
First and foremost, we're looking for someone with an analytical and data-driven approach to marketing. Someone who understand results are driven by the quality of the insight and information you have at your fingertips.
We'd love to see you demonstrating:
- Experience in a digital marketing, communications or content role.
- The ability to create and coordinate engaging digital content, especially in paid-for advertising.
- The skills to adapt messaging for different audiences and platforms.
- Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads.
To apply
If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you.
Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step.
Deadline: 9am Thursday 25th June
Interviews: Tuesday 7th July
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.