We are looking for a new senior member of our small, friendly Education Charity team. You will be leading the design, development, management and delivery of operations for a new national citizenship education Programme. This will include improving our core infrastructure, such as the ACT website, as we seek to engage with teachers, schools and colleges at a national scale. 

With at least five years’ experience of working in a customer-focused environment and an understanding of the charity sector, this role offers great potential to have a real impact as we build our community and achieve our educational goals.

The Association for Citizenship Teaching is the education charity and membership organisation for all those involved in Citizenship education in schools and colleges.

Our vision is for all young people to be active, informed citizens, equipped through effective Citizenship education with the knowledge, skills and experience to participate in and shape a strong, inclusive and vibrant democracy, based on equality, fairness and justice.

We provide support to schools through professional networking, expert advice, training, CPD conferences and teaching resources via our website and journal, ‘Teaching Citizenship’. We work with those in government and strategic education organisations to provide policy advice and resources to support high quality Citizenship and democracy education in all schools.

ACT is going through an exciting phase of development as we grow our networks of teachers and educators and develop our activities in line with our strategic plan. We have recently been awarded a significant grant to further embed citizenship in schools across the country, work that we will be undertaking in conjunction with Middlesex University and other organisations. 

Job purpose

To lead, develop, manage and deliver Programme operations to support embedding citizenship in schools nationally and more specifically to:

• oversee the development of our website to support the Programme
• build a communications and engagement strategy with key audiences and stakeholders including teachers, schools and a range of democracy and education organisations
• improve, manage and safeguard data.

Main responsibilities

Programme

• Lead the operational activities within the programme working closely with the Head of Education and other team members
• Lead development of ACT’s website to deliver Programme objectives and educational goals
• Manage key relationships and delivery with digital and communications agencies and contracted staff
• Work effectively with the University of Middlesex research team and the in-house education team to develop, monitor and evaluate programme impact
• Oversee and manage CRM databases
• Line manage and develop team members

Engagement

• Build our recruitment and retention strategy to engage with target audiences and stakeholders to increase website traffic, strengthen member relations, improve event attendance and meet challenging programme targets
• Design and deliver communications campaigns to engage with new and existing audiences
• Utilise the existing CRM platform (CiviCRM) and other software packages to improve and manage membership, engagement, recruitment and retention.

General

• Report progress and impact to the ACT board of trustees
• Represent ACT at external meetings within the remit of the job description
• Other tasks within the general scope of the role requested.

Person specification

The post holder should have the following skills and experience

Essential

• Degree or equivalent work experience;
• Leading and managing national projects and programmes;
• Overseeing website development;
• Using digital engagement to build membership and networks;
• Using CRM, databases and spreadsheets to manage content and data;
• Knowledge and understanding of GDPR;
• Experience of managing relationships with stakeholders and suppliers (e.g. teachers, schools, colleges, organisations and external suppliers including website/digital/communications agencies);
• Team leadership and managing others;
• Excellent strategic project coordination, problem solving, administration and team working skills;
• Excellent communications skills, including experience of developing content for websites, email communications and social media (twitter, Facebook);
• Excellent personal organisation and administration skills;
• Ability to self-manage;
• Experience of managing programme budgets;
• Delivery and solution focused;
• Microsoft software packages;
• Committed to Citizenship education in schools and colleges.

Desirable

• CiviCRM, drupal based websites and Xero finance system;
• Experience of working with teachers in schools and colleges;
• Experience of working with those in government and national stakeholders.

Hours of work:

35 hours per week (excluding lunchtime). Office hours are flexible by negotiation between 0800-1800, Monday to Friday with some out of hours work required. Occasional travel within the UK and Ireland.

Location: London/flexible

Holiday entitlement: 25 days plus bank holidays

Contract: Full Time

Salary: £45000-50000

Pension: 6% employer contribution to NEST.

For more information about this role please visit the ACT website.

Please note you must include a covering letter to be considered for this role.

We’re looking for an experienced consultant with knowledge of digital inclusion and ideally digital transformation. You will lead digital inclusion research projects with clients, making recommendations to improve digital inclusion provision within organisations and in local communities. You’ll be a brilliant collaborator, able to forge strong relationships with partners based on trust and mutual respect. You’ll be committed to delivering value to our clients, will have excellent people skills and be comfortable dealing with a range of stakeholders from CEOs to volunteers.

The role requires good analytical skills to conduct strategic reviews and excellent written English to produce findings and recommendation reports for clients. You will lead projects, working closely with the Research Team and Operations Manager to ensure work is delivered to a high standard, within agreed timescales. To successfully engage with clients and communities you will deliver online workshops (with a co-host) for 15-60 people, such as research workshops, training and partnership building meetings (remotely at the moment) so you’ll be a confident public speaker and comfortable engaging with an audience. You will support the development of Digital Champion Programmes with clients, often working closely with our Digital Champion Coordinators.

You’ll be curious to find ways to improve digital inclusion in the UK. You’ll be proactive and identify new business opportunities for research and also clients, supporting the Senior Leadership team to write bids and proposals.

The role is home based with regular contact with clients and colleagues via video calls. We expect the role to involve UK travel to engage face to face with clients when Covid19 restrictions allow. You’ll be supported in your role by the Managing Director and the Citizens Online team.

 Your responsibilities - Research and Consultation

• Work with client stakeholders to explore digital transformation and inclusion issues. Understanding the client and end user needs to make recommendations for improvements
• Analyse relevant policy and digital strategies for lead organisations and others in a locality
• Conduct digital maturity assessments
• Capture learning from the work and build in evaluation and monitoring where possible
• Produce reports of finding and recommendations
• Run group engagement and training workshops
• Identify new research and client opportunities
• Support the Senior Management Team in writing bids and proposals
• Keep up to date with developments and trends around social inclusion/ digital inclusion policy and feed this into the development of the programme where appropriate
• Share knowledge and learning about digital inclusion and related issues

Programme Management & Delivery

• Develop relationships of trust and understanding with key local stakeholders
• Work collaboratively in partnership with local stakeholders
• Ensure the support and outputs we provide are of consistently high standard
• Lead the project team to ensure delivery of agreed outputs for clients, acting as the main contact for clients
• Manage day to day project activity across multiple projects
• Work with the team and the Managing Director to manage and project risks
• Identify ways to improve process and systems
• Work with the team to develop training materials, resources and other materials
• Innovate and adapt to achieve outcomes

  Person Specification - Essential Skills and Experience

• At least 5 years’ experience of programme / project management and delivery
• Ability to understand client needs and design support and recommendations to achieve their outcomes
• Writing compelling research, findings and recommendations reports
• Building and maintaining good relationships with internal and external stakeholders
• Working collaboratively in partnership with multiple organisations
• Experience of group facilitation
• Understanding of monitoring and evaluation
• An organised self-starter, who can work on their own initiative to deliver results and develop and empower responsive teams
• Ability to communicate effectively over the phone, digitally, and in person with a variety of service users
• Knowledge and understanding of digital inclusion and the implications of being digitally excluded. Sensitivity and compassion around societal inequality, exclusion and discrimination
• Enthusiasm about digital skills, tools and services. Confident and excited about learning new things on the go, as needed. We use slack, trello, hubspot etc

Desirable Experience and Skills

• Experience of working on service change projects and building business cases
• Working in public, private and third sector
• Knowledge of the digital skills sector

Teach A Man To Fish is an award-winning UK-based education and entrepreneurship international development charity that is guided by a simple, all-encompassing mission: to empower young people with the skills they need to succeed, in school, work, and life. We believe that practical entrepreneurship education is key to tackling youth unemployment and poverty worldwide. That’s why we help schools and youth groups around the world to create fully functional youth-led businesses that are both educational and profitable. Since 2006, we’ve created over 370,000 young entrepreneurs and 19,000 enterprising teachers through our global programmes. We develop young people’s ambition to continue in education, access decent work and/or move into self-employment, allowing them to lift themselves out of poverty and invest in the sustained wellbeing and growth of their communities.

Overview of the role

This is an exciting opportunity to join the Global Programmes Team at Teach A Man To Fish. As Programmes Communications and Marketing Officer, you will play an important role in supporting the team to deliver on ambitious targets to grow the reach and impact of our two main programmes: The School Enterprise Challenge (our flagship programme for schools) and The Enterprise Adventure (our newest programme developed in response to school closures brought on by the COVID-19 pandemic).

• The School Enterprise Challenge is an award-winning educational programme that teaches business and life skills to young people around the world. We guide teams of students and teachers to come up with a business idea, create a business plan and then launch and run the business. The programme is now in its tenth year. In 2020, despite all the difficulties caused by the pandemic, we supported nearly 25,000 students around the world to plan and set up a school business.
• The Enterprise Adventure is a mobile app aimed at teenagers around the world who want to learn about business and have a positive impact on their community. The app guides users through 10 ‘missions’, by the end of which they have a fully-formed business plan for a social enterprise of their choice. In 2020, the programme’s first year, we supported over 100 teenagers to plan a social enterprise that tackles the issues in their local community!

As the title suggests, the Programmes Communications and Marketing Officer will be responsible for the communications and marketing of the programmes. We are looking for a driven and proactive person to join our team. The successful applicant will have a strong desire to help young people from a wide range of countries and cultural backgrounds to reach their potential through our programmes. You should be able to demonstrate the potential to communicate with our participants in innovative and effective ways that not only guide them through the programmes but also make them feel valued and motivated. Each programme is run in English and Spanish and you will be the main point of liaison for participating schools and as such must possess strong written and verbal communication skills in both languages. There will be scope to contribute to the monitoring and evaluation of our programmes, get involved with funding proposals and support the programmes more widely. This is a great opportunity for an individual passionate about international development to build communications and marketing skills and to gain valuable experience in the sector.

Responsibilities

The overall aim of this role is to raise the global profile of the School Enterprise Challenge and the Enterprise Adventure and support the programmes team to meet registration and beneficiary targets by engaging and supporting programme participants through high-quality communications.

Responsibilities include but are not limited to:

• Implement the School Enterprise Challenge marketing and communications strategy
• Support the Programme Manager to develop and implement a marketing and communications strategy for the Enterprise Adventure
• Create and maintain effective marketing materials to promote the School Enterprise Challenge across a range of media (website, email, social media, WhatsApp, blog)
• Set up and monitor the effectiveness of paid Facebook and Google Ad campaigns
• Support the Senior Programmes Officer to maintain the School Enterprise Challenge and Enterprise Adventure websites with accurate programme information and inspirational content
• Manage the School Enterprise Challenge communications calendar to deliver informative and inspiring content in English and Spanish to programme participants regularly via email, social media (Facebook and Twitter), WhatsApp and the blog
• Manage enquiries from prospective and participating schools and prospective partner organisations
• Maintain contact database and email marketing system
• Recruit, train and line manage UK volunteers to support specific communications and marketing tasks
• Ensure up-to-date programme communications materials are maintained including video, photographs and case studies and maintain a central library of these
• Ensure that all communications materials adhere to the organisational and programmatic style guidelines
• Support the School Enterprise Challenge team in the design and delivery of the programme, including project management administration (for example promoting and managing mini-competitions), monitoring, evaluation and impact assessment and donor reporting
• Represent Teach A Man To Fish externally at conferences, meetings and other events
• Other reasonable duties as required

Person Specification

The successful applicant will have the following qualifications, skills and experience:

Essential

• Right to live and work in the UK (no applications will be processed from applicants without this right)
• Undergraduate degree in a relevant field
• Superb written and verbal communication skills with the ability to adapt communications for different audiences
• Advanced written Spanish language skills (CEFR Level C1 or above, or equivalent)
• Solutions-orientated and proactive, with a demonstrated ability to identify and solve problems
• Excellent administration and project coordination skills
• Experience maintaining and/or establishing efficient data management systems
• Organised approach with keen attention to detail
• Proven experience of ability to plan, prioritise and and manage workload to deliver high-quality results and meet individual and team objectives
• Confident user of Excel for data management and analysis
• Positive can-do attitude and a team-player
• Demonstrated interest in international development and education

Desirable

• Experience of working or volunteering in a small, fast-paced office environment
• Experience of working or volunteering in a developing country
• Experience of delivering effective marketing campaigns (email, pay-per-click and/or social media advertisements)

Working hours and contract

The role is full-time: 37.5 hours per week, Monday-Friday. This is a fixed term contract for 12 months. There is a possibility of contract renewal, dependent on performance and programme funding.

Location: Our UK office is in Finsbury Park, London, however all staff are currently working from home due to lockdown. When it is safe to return to the office, you will be expected to attend the office at least 3 days a week. We are open to discussing flexible working arrangements if you would to work from home the other 2 days a week.

Salary: £22,000 p.a.

Start date: Immediate

Reporting to: Senior Programmes Officer

Direct Reports: None but management of UK office/remote volunteers is part of the role

Application Procedure

To apply for this role, please send a CV and a covering letter outlining how you meet the requirements of the role (max. 2 pages) via the CharityJobs website. Please detail why you are interested in this role and how your relevant experience and skills match the person specification.

The closing date is midnight GMT on Sunday 14th March 2021.

Applications will be reviewed on a rolling basis. First round interviews are expected to be held online w/c 15th March 2021, but candidates may be invited to interview sooner. 

If you are passionate about supporting young people to reach their potential, we want you to join our partnership! Bonny Downs Community Association (BDCA) and Renewal Programme (RP) have come together in an exciting new youth project and are seeking 2 x experienced Youth Co-coordinators to provide the young people of Newham with spaces to enjoy, support to achieve their best, and opportunities to make a positive difference in their community.

About us

BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community”.  The Renewal Programme has also been working in the borough for 50 years and is passionate about investing in community and supporting people to rise through dignity, inspiration, and empowerment. Together we have a combined track record of over 70 years’ Newham focussed service delivery. including local club youth provision. holiday activities, evening drop-ins, sports activities and youth leadership programmes.

About the roles

These new posts offer an exciting opportunity to play a driving role in launching a new package of services for young people across the economically disadvantaged but beautifully diverse East Ham area of Newham. Each role is 36 hours per week and for an initial fixed term period of 2 years pending further funding. Please see the full job descriptions and person specifications attached and do note an enhanced DBS check will be required.

Our ideal candidates will have significant youth work experience, a passion for working with young people from diverse backgrounds and a high level of motivation to develop an excellent and impactful youth offer.  You will be excellent relationship builders that are enthused by partnership working, and given current circumstances you will also need to be creative in your approach to adapt youth engagement offers safely and in line with Covid-19 restrictions. You will need to demonstrate that you are professional, organised, efficient and able to manage our sessional youth staff, sports coaches, junior leaders and workshop providers. You will also have a robust understanding of safeguarding policy and procedures.

With one role based predominantly at BDCA (London E6) and the other at RP (London E12), you will work together to plan, lead, manage and evaluate sessions in venues across the East Ham community, ensuring project outcomes are effectively delivered. Key shared project outcomes are:

• Provide safe places to enjoy = at least 6 venues will be open for a total of 1759 hours of youth activities each year.
• Increase youth engagement = Each year, at least 495 unique young people will access our regular activities and accredited courses and feel a greater sense of community connection as a result.
• Grow youth leadership = Each year, at least 45 young people will receive intensive year-long support to achieve their best and build their hope and agency to make positive change in their own lives and in their wider community too through accredited youth leadership courses and social action campaigns.
• Deliver inspiring and diverting activities = Each year, the programme will deliver at least 25 co-produced activities including sports, creative arts, wellbeing workshops, free play, tuition support, educational workshops, offsite trips, training and mentoring.

Each role will however have slightly different areas of responsibility as follows:

Youth co-ordinator 1 (BDCA)

This post holder will be specifically responsible for coordinating: four outdoor MUGA sports sessions and one outdoor BMX session per week; year round Saturday volunteering sessions for young sports leaders; support to complete Duke of Edinburgh award scheme led by specialist partner and an annual music production project led by specialist provider. They will also be directly delivering: three virtual activity videos per month; two annual residentials for 15 participants; three-week summer volunteering placement with accredited Sports Leadership Award for 30 participants; monthly Stepping Up life skills training and social action campaign planning workshops plus regular mentoring calls for 15 participants; annual music premiere event for up to 100 attendees; and 10 day trips per year for up to 15 participants.

Youth co-ordinator 2 (RP)

This post holder will be specifically responsible for coordinating and delivering five evening youth clubs per week including a tuition club, journalism club and three drop-in free play sessions with creative workshops. They will be charged with leading the project’s monthly youth forums during the above sessions and also supporting participants to attend borough-wide Youth Citizens Assemblies and Area Youth Forum meetings. So as well as delivering high quality inclusive activities in safe supervised spaces, this new Project Coordinator will focus on increasing access to platforms where youth voices can be heard and younger leaders are supported to help steer local services to boost engagement and impact.

Application process: Please apply by attaching an up to date CV AND covering letter (max 2 pages, applications without cover letters WILL NOT BE CONSIDERED) demonstrating how your skills meet the Job Description and Person Specification and why you are interesting in applying for the role. If your application preference or request is for one specific role over the other then please state this in your cover letter otherwise we will assume you wish to be considered for either role within a single application. We are also willing to consider job share applications for each role from strong candidates

Application deadline:

Please note there is no fixed  closing date, but we are keen to recruit to these posts as quickly as possible and so early applications are very much encouraged. We will invite interviews and begin the selection process on a rolling basis, with the aim to have the positions filled as soon as appropriate candidates are identified.

Equal Opportunities Statement

Both BDCA and RP are committed to recruiting high quality candidates whose skills and experience are most suited to the jobs on offer regardless of sex, race, colour, ethnic or national origin, religion (or beliefs), marital status, sexual orientation, disability, age or political affiliation.

Do you have the breadth and depth of experience in digital innovation and service design and knowledge of best digital practice to help Media Trust integrate digital to enhance our work and impact?

We are looking for an audience focused, innovative and passionate individual with experience of working in the UK charity sector to provide vision and oversight of Media Trust’s digital strategy. You’ll be responsible for digital service design, technology development and User Experience identifying opportunities to integrate digital within our programmes and services to drive greater impact, accessibility and reach.

Covid-19 has led to an exponential increase in demand for our programmes and the digital delivery of our services. Feeding into our organisational strategy, you will lead on designing and implementing a new digital strategy to ensure we are maximising our digital potential to increase our impact and respond to the needs of the charities, volunteers, communities and young people we work with.

We are looking for someone who has a passion for people and user centric approach, with experience capturing and analysing user insights and involving beneficiaries, supporters and other important stakeholders in designing and developing unique ways of engaging with digital and technology.

You will have significant experience in developing digital technology products or services and have a track record of working in an Agile, entrepreneurial and pragmatic way. A brilliant communicator, you will have experience leading collaborative teams across an organisation as well as developing and managing relationships with agencies, suppliers and volunteers.

About Media Trust

At Media Trust, we believe that it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re proud to be working with hundreds of charities to strengthen their story-telling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers with charities looking for comms support. At the same time, our youth programmes are giving thousands of young people the creative digital media skills, access and mentoring support to break into the media.  In this way, we believe we are doing our bit contribute to Britain’s levelling up agenda while also helping the media sector to be more responsible, representative and connected.

Read our 2020 Impact Report to learn more about our work and our impact.

Key responsibilities

• Set a vision, shape and direct a “digital first” strategy which engages beneficiaries, inspires colleagues and is cost effective
• Lead on the effective planning, design, delivery, maintenance, optimisation and development of Digital Products, Services and User Experience across the whole organisation
• Lead on translating data and analytics into actionable insights and recommendations and supporting Media Trust teams in analysing user needs and behavioural insights to drive strategy, build informed user journeys and optimise engagement
• Work with and support Media Trust teams in understanding and using digital platforms and innovation to enable and enhance service provision and impact
• Help design, develop and launch a new state of the art learning management system to ensure we can provide an exceptional learning experience and environment for the thousands of charities and young people we work with.
• Lead on the ongoing development of our Volunteer Platform so we can more efficiently and effectively match charities looking for comms support with media, creative and tech professionals looking volunteer their skills. You will lead on the development work to improve the platform’s self-sufficiency, increase automation and enhance the user experience of both charities and volunteers
• Be responsible for identifying new tools, technology and platforms to allow us to ensure accessibility and inclusion are embedded in everything we do. At Media Trust, we pride ourselves on delivering programmes that support an equal and more inclusive society. For example, our Reframing Disability programme aims to improve the representation of disabled people in the news
• Play a leading part in establishing and ensuring compliance with data management and security systems, procedures and protocols across digital platforms and services. Lead on ‘future-proofing’ our data capture across all of the channels and platforms we use, enabling us to better demonstrate our impact to funders
• Build the case for support for the impact of digital on our work, helping to secure additional funding to ensure investment into the development and sustainability of our digital services, products and technology
• Promote Agile working and a test, learn and iterate culture across the organisation

What we are looking for in you

• Digital leadership including significant experience of developing digital products and services that places User Experience at the heart
• Passionate about the potential of digital technology to drive social impact and the need for this to be developed responsibly and inclusively. You will be familiar with accessibility standards and how to create inclusive and accessible services
• Experience of leading organisational wide data capture and data analysis including platform analytics, and ability to present timely and compelling dashboards and reports containing actionable insights and recommendations
• Experience of Agile methods and project management
• Excellent relationship and partnership building, with experience of managing external agencies and pro bono partnerships
• Ability to lead a transformational culture within an organisation, digitally upskilling teams and promoting a test, learn and iterate approach
• Ability to work cross functionally, leading and managing teams and working groups
• An excellent communicator, able to lead and motivate teams, influence and get buy in from key stakeholders
• Confidence in communicating Media Trust’s Digital Strategy as well as speaking externally about the need for funders, charities, government and business to support the charity sector’s adoption of Digital
• Ability to work under pressure, manage multiple complex projects and meet deadlines

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

How to apply

At Media Trust, we are committed to representing the communities we support. We warmly encourage applications from people of colour, individuals who identify as LGBTQIA, working class, disabled and those living with mental health conditions. We are happy to make reasonable adjustments for disabled applicants at any stage of the recruitment process – please get in touch to discuss.

Closing date: 1PM Thursday 18 March 2021
Interview dates: Weeks of 29 March and 5 April 2021

Please download and complete the Equal Opportunities form. Submit a covering letter (max 2 pages) describing how your skills and experience match our requirements, your CV and the completed Equal Opportunities form with Head of Digital in the subject line.

Please note, due to the high volume of applications we expect to receive, only candidates selected for an interview will be contacted.

Working at Media Trust

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team.

• We are based in WeWork Victoria, a vibrant co-working space with our own Media Trust office. There are regular activities and pop-ups throughout the week, ping pong tournaments and free barista coffee all day and prosecco/craft beer evenings
• Generous annual leave
• Flexible hours, to be agreed with line manager
• Part-time options considered for the right candidate
• Secure bike shed
• Pension contributions
• Volunteer days

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

For more information, visit our website or follow us on Twitter and LinkedIn.

Media Trust values diversity and is an equal opportunities employer.
Registered Charity no. 1042733

Senior Systems and Data Officer

Holborn, London

As Senior Systems and Data Officer, you will work to integrate and develop data sources, through the implementation of technologies and efficient workflows. You need to be able to work on numerous concurrent projects, providing a link between internal teams and external suppliers.

Accountable to the Director of Corporate Services, the Senior Systems and Data Officer will report to and deputise for the ICT Manager (when required) to ensure our digital data is secure and accurately reflects our stakeholders.

You should understand the value, insight, and importance of digital data within an organisation and genuinely thrive on creating, updating, and manipulating data to help achieve strategic objectives. You should be resilient to change in terms of development of process and technologies and be forwarding thinking and dynamic. This is a pivotable role and involves working with stakeholders across the College.

You should be a proactive and innovative individual, with excellent communication skills, and a high level of attention to detail.

With exceptional IT skills and proficiency in relevant technical skills, you should have experience and competence in analysing data and reporting on trends. You need to be a team player, who is also able to work independently, customer focussed and committed to maintaining a quality service by establishing and enforcing organisational standards.

With the current COVID19 pandemic, all staff are currently working remotely.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Please see the job description for further information and to apply, please send your CV and covering letter via the email application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification.  It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.

USE YOUR KNOWLEDGE OF TECHNOLOGY AND YOUR ORGANISATIONAL SKILLS TO HELP AMAZING CHARITIES AND NONPROFITS CHANGE THE WORLD.

**Please note we will be interviewing for this role on an ongoing basis, so please fill out the short form below as soon as you can if you are interested in the position.**

We are The Developer Society, a fully not for profit co-op digital agency based in the UK, working exclusively with charities, NGOs and mission driven organisations. We exist to bring our expertise and experience across development, design, project management, and strategy to the groups making the biggest impact in the world. This includes some of the biggest and most innovative changemakers in the UK and around the world such as: Samaritans, Macmillan Cancer Care, Oxfam International, War Child, Help Refugees, Mercy Corps, 38 Degrees, and many more.

We have a busy end of 2020 coming up and we are looking for someone to join our team who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to align project scope and features, and ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones. You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.

THE ROLE INVOLVES...

• Being flexible and responding to changes in projects as they arise
• Playing an active role in scheduling and leading all meetings including kickoffs
• Planning projects so that they are completed within defined time and budget
• Monitoring progress of projects to make sure they meet targets and partner expectations
• Supporting teams and working to reduce their stress levels through problem solving and communication
• Producing clear read outs of activities, milestones, costs, and risks at all times
• Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently
• Collaborating and communicating regularly with internal team leads on project resourcing, progress, and challenges
• Providing regular status updates to partners

WE ARE LOOKING FOR SOMEONE WHO IS...

• Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs) REQUIRED
• Familiar with project management methodologies and approaches to software development REQUIRED
• Big hearted and keen to make the world a better place REQUIRED
• Organised and self-motivated REQUIRED
• Keen to share skills and learning with the team REQUIRED
• A great communicator REQUIRED
• A PM process expert (to help us improve our internal ways of working) REQUIRE
• Upbeat, friendly, and a positive addition to the team REQUIRED
• Available to start immediately (or very soon after an offer is made) REQUIRED
• Experienced working with charities and nonprofits NICE TO HAVE BUT NOT REQUIRED
• A tech expert NICE TO HAVE BUT NOT REQUIRED

If that sounds like you, then we’d love to hear from you!

CONTRACT DETAILS

Start date: as soon as available

Salary: £32,000 - £45,000 depending on experience

DEADLINE

We will reach out to candidates on an ongoing basis until the position is filled.* If you’re interested please complete the short application form (it really is short!) as soon as possible.*

Digital Marketing Officer

If you have digital experience and are looking for a role that will put you at the core of the team responsible for communicating about our client's work in an engaging and memorable way, this could be the role for you. Their mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

To help them create these amazing partnerships, they need amazing people and our client has an exciting opportunity for a Digital Marketing Officer to lead the development of digital platforms, systems and tools to increase awareness, provide information and differentiate them from their competitors and contribute to the generation of funds for the Charity.

Responsibilities:

This role is responsible for maintaining and updating the Charity’s website, you will support the Marketing Communications Team to produce new content, ensuring brand consistency and a high quality and fresh look to their website.

This role supports marketing and digital fundraising, through communicating and engaging with audiences across social media - Instagram, Twitter, Facebook and LinkedIn. You will manage their social media engagement and develop marketing campaigns to increase brand awareness and recognition, exploring other digital and online media opportunities to proactively increase engagement. You will also support social media analysis, develop reports and assist the teams to understand analytical insights.

Requirements:

• Experience of website development and development platforms such as WordPress, Social Media scheduling and analysis tools
• Project and campaign management experience
• Excellent project and time management skills
• Good awareness of market trends
• An inquisitive and problem solving approach
• Excellent interpersonal skills and ability to influence a wide range of stakeholders

You’ll have strong analytical insight and presentation skills with a keen eye for detail and the ability to work within organisational processes and time frames. Ideally you’ll also have a relevant digital marketing or business degree or relevant professional qualifications.

This is an incredible role at a leading assistance dog charity where your role will be a part of their essential work that transforms lives every day.

Please apply online with a CV together with a cover letter that demonstrates your suitability for the role.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

Closing Date: Midnight 28 March 2021
1st Interview: Week commencing 12 April 2021 (location TBC/remote video call)
2nd Interview: week commencing 19 April 2021 (location TBC/remote video call)

Location: This position could be based at either of their rural training centres in Heyshott, West Sussex, or Osgathorpe, Leicestershire. All their office based teams are temporarily working remotely.

Job type: Full Time, Permanent

Hours: 37.5 per week

Salary: £20,065 to £22,574 per annum depending on experience

Benefits: They offer a comprehensive benefits package including a generous annual leave allowance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

You may have experience of the following: Digital Marketing Executive, Digital Marketing Officer, Marketing Assistant, Digital Communications, Digital Marketing Assistant, Marketing Officer, etc.

Ref: 97206

Digital Project Manager

Fixed Term Contract – 12 months

£35,000 - £38,000 (dependent on experience)

Leatherhead, Surrey KT22 0BN

JOB PURPOSE

To manage all aspects of the planning, development and build of a high quality, responsive website that reflects SEO and accessibility best practice.  Working with key stakeholders across the organisation you will scope current and future website requirements that support the growth of the organisation. You will write a comprehensive brief and oversee all aspects of a competitive pitch process to secure a website development partner and work closely with the appointed organisation to successfully build, test and launch the new website on schedule and on budget.

Additionally, you will actively monitor QEF’s digital environment and recommend cost effective ideas for digital product development, highlighting how they would benefit the delivery of services and /or effectiveness of fundraising activities. You will also identify new opportunities to reach key target audiences and amplify QEF’s voice in the disability sector.

THE OPPORTUNITY

This is an excellent opportunity for someone with experience in website development and digital marketing to make a significant impact on a growing disability charity; creating a strong digital platform for future growth and development.  You will work closely with different teams across the organisation, understanding their aspirations and developing digital solutions that enable increased engagement with QEF’s services and activities so that more disabled people can benefit from QEF’s expertise and increase their independence.

ABOUT YOU

• You have extensive experience in website design and development, delivering projects from research and planning through to test and launch
• You have strong project management skills and experience of managing long term projects with multiple stakeholders
• You have strong interpersonal skills and are empathetic, as you will be working in a service delivery environment
• You are able to discuss technical requirements with external agencies and also effectively communicate technical information to internal stakeholders
• You have experience of successful budget management, delivering projects on time and on schedule
• You have experience of managing all aspects of a competitive pitch process and working with external agencies to develop new websites
• You have good data management skills, establishing KPI’s for projects and monitoring performance
• You enjoy working as part of a team and individually
• Our Values and Behaviours inspire you

BENEFITS

Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work.  You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else's life. Whether you work in one of our client-facing services, or at the head office, you’ll never be far away from the inspiring journey of our service users.  In addition, you’ll receive:

• 25 days annual leave plus bank holidays (pro-rata)

• Pension and Life Assurance

• Westfield Healthcare Cash back scheme and shopping discounts

• Free on-site parking

• Range of training opportunities provided to ensure career development

• Childcare vouchers

BEING PART OF QEF MEANS

• Actively participating in learning, development and feedback opportunities.
• Promoting QEF’s Equal Opportunities policy.
• Being an active team player.
• Being an ambassador of QEF’s Values and Behaviours.

DIABILITY CONFIDENT EMPLOYER

• QEF is proud to be an equal opportunities employer
• We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job
• Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage

HOW TO APPLY

If you are interested in becoming part of team QEF please APPLY NOW via the link!

WEB & DIGITAL PROJECT MANAGER 

Material Focus, the organisation behind the new UK-wide Recycle Your Electricals campaign

Hello! We’re a not-for-profit start-up looking for a digital project manager to help us get the nation reusing and recycling their unwanted electricals. It’s the next movement in recycling and has the potential to save lives, money and protect the environment.

We are looking fora self-starter, with experience in developing, optimising websites and making sure they’re technically kept up to date. You’ll manage the Recycle Your Electricals website, ensuring we show up in relevant searches - using organic and paid search. As part of the website, you’ll manage, develop and keep the Recycling Locator up to date. We will also need you to identify and develop digital tools to help people act and build the next movement in recycling eg. SMS reminders, chat functionality, pledges, surveys, quizzes etc.

You will be methodically organised, an excellent project manager - you’ll have a proven approach to managing projects to time and budget. You’ll be agile, able to anticipate issues and tackle unexpected problems as they arise. And you’ll thrive on the fact that we’re just starting up, so there are few processes in place yet, and it’s an exciting time to make your mark. You will work with the team, manage external suppliers and liaise with stakeholders to do your job. You’ll understand how digital customer journeys work, and have the experience and knowledge to create intuitive and engaging user experience. You’ll have a results driven approach with an ability to analyse data to track progress, learn and ensure targets are being met.

The ideal team member will be excited about the chance to help change people’s behaviour to save the precious materials that are currently being thrown away or hoarded. 

Position responsibilities

As Digital Project Manager, you will manage, develop and optimise the Recycle Your Electricals website as well as using the various analytics tools to report on the campaign progress. We’re a start-up so this is a real opportunity to create the digital project manager role and associated digital processes. Your responsibilities will include:

• Recycling Locator - this is our ‘product’ and will be a key area of your job managing, enhancing and keeping the Recycling Locator up to date. This will involve liaising with internal and external stakeholders, and technically uploading and managing the data behind the Locator.
• Digital tools and web functionality - Work closely with the marketing, behaviour change and communications team to develop and build digital tools to motivate and make it easier for people to reuse and recycle their unwanted electricals.
• Act as our digital expert, and be able to collaborate with and advise our partners on digital development where required 
• Oversee freelancers and digital agencies.
• Manage the CMS (wordpress) and from time to time, emails using Active Campaign
• Report and conduct analysis - analyse traffic and usage data using analytics tools; provide reports to teams and make recommendations on how to improve engagement 
• Manage testing plans in order to evaluate innovative approaches in our digital tools and projects 
• Work with the marcomms team to develop and manage annual roadmap for the website content and functionality. 
• Keep abreast of new and emerging online technologies 
• Work with the team to provide technical support on CRM system and processes 
• Manage and flag risks (escalating to more senior colleagues for support and intervention, where required)

Qualifications & experience

• 3+ years digital project or product management experience, including management of a website. Ideally, you’d also have experience in managing a database tool such as our Recycling Locator.
• Highly experienced in working with wordpress, and basic html
• Ideally have some experience with CRM software - ours is Active Campaign
• Likely to be resourceful, proactive, pragmatic and energetic. Happy to work on your own as well as collaborating with others - and not phased by working with a level of ambiguity 
• Demonstrable interest in sustainability and behaviour change
• Organised, with high attention to detail, and experienced in building new processes. Ability to multi-task and determine priority projects and assignments
• Experience of automating repetitive tasks to maximise operational efficiency
• Eager to experiment and learn using an evidence-based approach
• Experience of managing contact management systems
• Can confidently simplify complex digital topics to engage and collaborate with non-experts. 
• Excellent written and verbal communication skills

Further information

• 2-year contract
• Salary £40,000 to £45,000 per annu, and pension 
• The role will be based remotely during COVID and subsequently likely to be based in Victoria, London. 

To apply

Please send in your CV and a cover letter. You need to include why are you interested in the role, and why do you think you’d be a good fit? We look forward to finding out more about you.Applications without a cover letter will not be progressed. 

More about Material Focus

Having launched in April 2020, with a brand new website, we are now at a stage where we need a digital manager to come and manage and develop this further. Our website digital tools are effectively our ‘product’ and are critical to the success of our campaign. They make it easier for people to know what, how and where to reuse and recycle their old electricals. The digital project manager will lead the development and management of the website, functionality, SEO, SEM, as part of a small, newly formed, and growing committed team. 

You will be given the chance to come in and have an immediate impact on a well-funded non-profit organisation, with an important mission.

And you’ll be able to establish a good work life balance with somewhat flexible hours and the ability to work from home.

Background

Managing electrical waste is one of the biggest challenges of our time - it is the fastest growing waste stream in the world - and in the UK. As technology evolves at such a fast pace, older electrical and electronic items are often made redundant. Most of us don’t know what to do with our old electricals and end up either binning or hoarding them. The reality is that everything with a plug, a cable or a battery can be recycled and turned into anything from children’s playgrounds to life saving equipment. Reusing and recycling unwanted electricals helps save lives, save the environment and stops those precious resources from being lost forever.

The Organisation

We are a busy start-up, having been set up to get the nation reusing and recycling their unwanted electricals - and save precious resources from being lost forever.

We are a core team of 6, working with a network of trusted freelancers and agencies to get the job done. 

The campaign

We have launched the Recycle Your Electricals campaign to motivate and make it easy for people to reuse and repair their unwanted electricals. This is a low interest issue that doesn’t even occur to most people - we throw away small electricals without even thinking about it, or perhaps we consider it but we’re too busy, and what would we do with it anyway? We need to stop people in their tracks, and give them a reason to think about it, talk about it, and do the right thing. Our website has been designed as an inspiring knowledge hub with all the tools, links and resources people need to donate, repair and recycle their unwanted electricals.

My client a youth charity based in East London is looking to recruit a Digital Content Producer to join them on a permanent basis at a very exciting time for them.

Responsibilities:

• Develop, edit and publish content and copy for a variety of digital platforms, including websites, blogs and videos
• Ensure content across all channels is consistent, compelling and engaging and fits with their brand identity
• Focus on the continuous improvement of the product (the website), by replenishing and updating existing website content to ensure it is relevant and up-to-date
• Work with speed and efficiency to create high-quality, SEO-driven, original website content that is mobile first and accessible for all
• Provide support, feedback and advice to colleagues on how they can improve their team’s content in a timely way, which requires minimal amends
• Convert website visitors to KPIs, including store sales, fundraising and donations and partner pages
• Work closely with the creative and communication teams and the other content producers across the organisation to ensure content and messaging is aligned
• Ensure content is accessible for everyone, with a focus on webpage look and feel, colour contrasts between text and background, adding descriptive links, alt text for images and provide captions for embedded videos

Previous experience:

• Experience of developing new user centred content, setting objectives, for content, research, sourcing content and creating engaging content for a range of digital channels
• Experience in using Umbraco or a similar CMS i.e Wordpress
• Experience in using Google Analytics
• Experience in leading on smaller projects and in sourcing and collaborating with external suppliers
• Experience in using hotjar & Vimeo (Desirable)
• Experience in Scouting and an understanding of the Scout Programme and how the organisation works (Desirable)

Skills, abilities & knowledge

• Good understanding of pre-production, production and post production phases of content creation
• Able to conceive, create, develop and produce compelling designed content which meets brand guidelines across creative outputs
• Superb verbal and written communication skills
• Understand how to use different media to reach/engage different types of audience appropriately and that ’word first’ is not always the answer when producing/presenting content
• Good understanding of how to tailor content for the web, including how to optimise it for search engines, SEO, keywords, and make it accessible to those using screen readers and other accessibility tools
• Social media and digital savvy
• Good understanding of best practice standards for visual accessibility online and across varied devices/platforms
• Ability to create videos (Desirable)
• Knowledge of agile development (Desirable)

Benefits

• 25 days per year plus bank holidays, holiday goes up to 28 days after 2 years’ service and 32 days after 5 years’ service
• They pay sickness above the statutory minimum requirement (these benefits apply to employees upon completion of three months) 
• Subsidised lunch is provided to all employees when they are working at the head office
• Pension scheme - They will contribute twice your contribution, up to a maximum of 10% of gross salary
• All employees are covered by a scheme which pays four times the basic salary in the event of death in service
• All sites offer free car parking to employees
• There are many more!!!

A world without liver disease – that’s our vision.

With over 30 years’ experience, The British Liver Trust is the leading liver charity for adults in the UK working to improve liver health. Liver disease is the only one of the five big killer diseases that continues to increase, the Trust works to transform liver health through increased awareness, prevention, improved care and support.

We are looking for a creative, enthusiastic and dynamic Digital Communications Officer to join our team. 

Reporting to the Communications Manager, you will play a lead role in the delivery of engaging digital communications activity to help improve the lives of those affected by, or at risk of, liver disease or liver cancer. You will be passionate about creating excellent content for a variety of channels, using your design, content creation and copywriting skills.

Primarily the post holder will:

• have excellent organisation skills and attention to detail.
• have experience of building, maintaining and engaging audiences and communities on social media.
• have experience of using a website content management system such as Wordpress.
• have confident technical and design skills including producing social media content, videos and editing images.

In addition, the post holder will:

• be an adaptable member of the communications team.
• have an empathy for people affected by health conditions.  

You must be able to demonstrate success in a similar role. This is an exciting opportunity to join a passionate and committed team, to help demonstrate the impact of our work and deliver great supporter care. We are an equal opportunities employer and would be pleased to hear from candidates from minority group backgrounds.

We are an equal opportunities employer and would be particularly pleased to hear from candidates from minority group backgrounds.

Please apply by emailing the following ;

• a covering letter explaining how your experience, skills and knowledge make you suitable for the role, with particular relevance to the Job Description
• an up to date CV, including 2 referees
•  

Closing date: 9.00am …15th March 2021

Interviews: 23rd March 2021 via Zoom/  at our Bournemouth office

Job Summary

St Luke’s Hospice (Harrow and Brent) Shops limited is the retail subsidiary of a well-established Hospice which is loved by the local community. In the past year our digital sales has grown and reached thousands of customers highlighting the real opportunity to establish a sustainable digital platform. As a digital footprint is critical for the growth of any retail outfit, we are looking for someone who will help us expand our digital offering to ‘future-proof’ the business. As it is a green-field initiative, the post holder will have the independence to influence and shape St Luke’s digital platform.

We’re looking for a creative and versatile Digital Marketing Manager who has excellent knowledge of the online selling platforms. Creativity, entrepreneurial skills and project management skills would be crucial in taking the business forward into the future. The Manager will be responsible for delivering digital sales targets, building and leading the sales team. This role has the potential of growing into ‘Head of Digital’ in the future.

Key Responsibilities

• Build and lead the online sales team to maximise online sales profits by setting and maintaining high standards of merchandising, stock control and customer/donor care whilst containing operating costs
• Establish new income streams via different online platforms
• Work closely with Logistics & E-commerce manager to ensure effective day to day running of business
• Contribute to the development of online procedures and systems to give clear operating guidelines to staff
• Collaborate with Hospice’s communications team to influence content on companies’ website and social media to drive sales and awareness of our online offering
• Participate in staff recruitment, induction and personal training programmes
• Ensure all orders are confirmed and customers communicated with effectively
• Develop volunteer recruitment and training in conjunction with shop based staff and the Retail Volunteering Development Manager
• Ensure all Health and Safety regulations are met
• Ensure the implementation of weekly reporting through Key Performance Indicators (KPI's), to aid in the management and support of the online operation
• Contribute to forward planning and online sales development
• Monitor and respond to market conditions tailoring stock mix to opportunities and competitor activity
• Seek and develop innovative new online trading and business opportunities to increase income
• Perform regular analysis of key competitors
• Monitor various systems such as Google Analytics to ensure optimal performance
• Ensure consistent standards across all online areas
• Promote Gift Aid where appropriate

• Carry out any other duties or general tasks as may reasonably be required as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Line Manager or his/her higher level of authority

Person specification

Essential

• Experience of eBay and other selling and buying platforms
• Experience in social media and website content
• Experience in pricing and listing retail products online
• People skills
• Accuracy and attention to detail
• Ability to work to tight deadlines  
• Logical and analytical approach to work
• Planning and organising skills
• Strong commitment to customer service
• Imagination and Initiative
• Ability to work with minimum supervision
• Ability to implement change effectively
• A good standard of education including numeracy and IT skills

Desirable

• Marketing skills
• Ability to understand and analyse sales figures
• Ability to use social networks

Our Digital Communications Officer role is a new position in the IBD Registry that reflects both our fast growth and increasing maturity. This is an exciting new role to plan, create and deliver through our many digital channels the compelling content that will engage our key stakeholders: clinical teams, patients and the public, and industry, plus the ongoing performance analysis that will drive improved engagement.  This role is critically focused on our upcoming Reshaping the Registry campaign over the next 12 months but may continue into a longer term role after that period.

You will be part of a small and growing and highly collaborative team, reporting to and working closely with the Projects/Programme Manager, as well as with clinical and academic data specialists and our partner organisations, including Crohn’s & Colitis UK, the BSG and RCP and our current partnership with University Hospitals Cambridge for the £5M IBD Hub project for HDR UK.

We are looking for a data-minded digital communications all-rounder, who is as comfortable writing and editing punchy copy as they are working with tools and social media platforms such as Wordpress, Mailchimp, Twitter and LinkedIn to create web pages, design infographics, craft newsletters, blogs and postings and publish content. You will have a good eye for design, enabling you to create engaging and shareable graphics that build our brand and output these via our website and other social media channels. You will quickly develop an understanding for our audiences that will allow appropriate creation and curation of our different newsletters, furthering engagement. You will have good technical knowledge about digital communications and above all a flair and creativity for thinking about how digital tools can be used to promote our data-driven research and analysis.  You will have great people skills, which will allow you to work constructively within our team to summarise key messages from our data work and translate these into the best digital outputs, as well as working with external partners on mutually beneficial communications work.  You will be able to meet deadlines, work under pressure and juggle multiple priorities without compromising your keen attention to detail and high level of accuracy.  Ideally, you will have come from the healthcare or pharmaceutical industries, or a sector where you have gained experience of delivering messages related to improving people’s health.

Your most important attributes will be your readiness and ability to learn, your 'can do’ mindset coupled with a rigour of thinking and attention to details. Above all, you need to believe in our mission and want to join us to make a difference: our small team makes a big difference in IBD across the UK and this needs to be more than ‘just a job’ for you.

Our full Job Pack and How to Apply can be found on our IBD Registry website under our 'Work For Us' page.Please visit this to learn more about this role and also to access the Application Form