Programme systems digital lead jobs

The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.

The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.

The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.

Main duties
Events and programme delivery

• Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.

• Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.

• Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.

• Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.

Student and Stakeholder Communications

• Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.

• Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.

• Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.

• Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.

• Liaising with external stakeholders to support logistical and administrative elements of programme delivery.

Applications, administration and data

• Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders

• Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.

• Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.

• Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.

• Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.

• Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.

• Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.

Person Specification

We welcome applications from individuals who have experience in:

• Has enthusiasm for and experience of working with young people from diverse backgrounds

• Has a high degree of initiative and the ability to take responsibility for projects with support

• Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines

• Is adaptable and a quick learner

• Understands the importance of accurate record keeping and processes

• Working within or an understanding of the not-for-profit sector

• Excellent verbal and written communication and strong analytical skills

• High attention to detail and confidence working with data, spreadsheets and CRM or database systems

• Ability to follow processes accurately while also spotting where processes could be improved

We are also looking for an individual who:

• Has knowledge and experience of the higher education and/or education sectors

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage

• Personable, flexible and discreet; able to fit into a small team

• Able to create engaging content in a variety of forms

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £30,800-£31,500

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

• A DBS check may be required

Interviews

Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

We're hiring: Senior Campaigns and Digital Engagement Officer

• Salary: £34,000 - £37,000 FTE (depending on experience)

• Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate

• Contract: 12 months fixed-term (with a view to extend subject to funding)

• Location: London hybrid (with remote-only options for an exceptional candidate)

• Closing Date: Sunday, 5th July

The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.

About the role

We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.

Key responsibilities include:

• Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).

• Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.

• Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.

• Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.

This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.

What we're looking for 

This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:

• Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.

• Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.

• Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.

• Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.

• Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.

Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.

Why join us?

• Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).

• Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).

• Growth & learning: A dedicated professional training budget to help you upskill.

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Programmes, Governance and Income Generation Manager 

Lambeth Links (Registered charity 1193637) 

Role: Programmes, Governance and Income Generation Manager 

Hours: Part-time, 4 days / 30 hours per week. We will consider flexible working. 

Annual Salary: £31,000 to £33,000 pro rata per year depending on experience.

Location: North Lambeth, London SE1. Hybrid working with at least one day a week in the office and regular work across the borough.

Working hours: Some evening and weekend work will be required, for example to attend community events, meetings and Pride related activity. 

Right to work: Applicants must have the existing right to work in the UK, as we are unable to provide visa sponsorship. 

About Lambeth Links 

Lambeth Links are recruiting a Programmes, Governance and Income Generation Manager to support our charity’s meaningful work across Lambeth.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community. 

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first Euro Pride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change. 

This role is funded by The National Lottery Community Fund’s Reaching Communities award.  

About the Role 

As Programmes, Governance and Income Generation Manager, you will turn strategy into funded programmes, secure income from government and public bodies, and ensure delivery meets both community needs and funder objectives.

The ideal candidate will have: 

• Significant experience of managing programmes or multiple projects end-to-end, including planning, commissioning, timeline and delivery management, and evaluation. 

• Experience of delivering bids and managing budgets across a variety of income generation streams, such as grants and fundraising, partnerships, stakeholder engagement, or donation drives.

• Experience of building and maintaining partnerships with local and national statutory organisations (Government Councils, NHS), commissioning bodies, grassroots and community organisations, and relevant trusts and foundations. 

• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation. 

• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice. 

How to Apply 

If you wish to apply for this position, please supply the following by 11.30pm on Wednesday, 4th June: 

• A detailed CV, setting out your career history, with responsibilities and achievements.

• A cover letter (maximum two sides of A4) highlighting your suitability for the role by addressing the following: 

1. Your understanding of the issues facing the LGBTQ+ community, particularly within Lambeth. 

1. Your experience securing and managing diverse income streams and budgets end-to-end. 

1. Examples of managing high-impact programmes from planning through to evaluation. 

1. Evidence of building strong partnerships with public sector bodies, businesses, and community organisations. 

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent. 

Do you want to use your digital marketing skills to help children and young people experience 'Alder Hey magic' every year?

As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by Alder Hey Children's Charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact.

You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent.

Salary: £26,848 - £31,439 per annum, depending on experience
Hours: 30 hours Mon-Thurs (4-day working week, paid as full-time)
Location: Hybrid, between Alder Hey (Liverpool) and home
Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme
Culture: Flexible working and a culture that champions wellbeing

About the role

This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact.

Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action.

There's real scope to make this role your own and an opportunity for professional development and career growth down the line.

About you

You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space.

First and foremost, we're looking for someone with an analytical and data-driven approach to marketing. Someone who understand results are driven by the quality of the insight and information you have at your fingertips.

We'd love to see you demonstrating:

• Experience in a digital marketing, communications or content role.
• The ability to create and coordinate engaging digital content, especially in paid-for advertising.
• The skills to adapt messaging for different audiences and platforms.
• Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads.

To apply

If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you.

Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step.

Deadline: 9am Thursday 25th June
Interviews: Tuesday 7th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Lloyds Bank Foundation 

Strategic Lead for Systems Change 

Starting Salary: £59,098 (if London-based); £55,587 (if not London-based) 
Contract: Full-time, 2-year Fixed-Term Contract (we are open to conversations about flexibility - so please ask) 
Location: Remote role - can be based anywhere in England or Wales with an expectation of regular travel across England and Wales including overnight trips to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role strengthening the Foundation’s ability to work confidently within complex local systems and to support systems change across England and Wales. You will play a central role in shaping and developing our systems change approach, ensuring it is practical, consistent and embedded across our work in places. 

You will work closely with regional teams and partners to support effective collaboration within local systems, ensuring our work is well-informed by context and lived experience. A key part of the role is enabling others - building confidence, capability and practical understanding of systems change across the organisation. 

This is not a delivery-heavy role. Instead, you will focus on enabling, coaching and strengthening practice so that colleagues and partners are better equipped to work within complexity and drive meaningful change. 

About You 

We are looking for someone with strong, practical experience of working within systems change, place-based work or complex multi-stakeholder environments. You will bring confidence in working across boundaries and supporting others to navigate complexity. 

You will be skilled in coaching, facilitation and capability building, with the ability to translate systems thinking into practical approaches others can use. Strong relationship-building skills and the ability to work credibly with a wide range of stakeholders will be essential. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information available in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 8th June 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Wednesday 17th June 2026 

Second Interview: Friday 26th June 2026 

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Tuesday 23 June 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice.

Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        Starting 24th June 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

 

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

Closing date: 16th June 2026 Interviews: 19th June 2026

This role leads a new flagship grants and strategic activity programme - a national outdoor play partnership supporting community foundations to deliver risky, adventurous and child-directed play opportunities for children aged 0–12 in up to 20 places across the UK. You will work in the UK Community Foundations team, the national backbone, co-ordinating and convening the wider partnership. The minimum £10m programme (likely larger) runs from June 2026 through November 2031, is delivered with seed funding from an anonymous lead funder. 

You will be accountable for the day-to-day running of the programme. That means managing the relationship with the lead funder, overseeing delivery across the four-outcomes learning framework, coordinating the national learning and influence backbone, building and maintaining sector relationships, and ensuring the programme is delivered on time, on budget and to consistently high standards. 

Alongside the programme, you will also support wider partnerships activity and act as a point of expertise on children and young people. You will advise the Partnerships team on CYP matters, provide a credible internal source of guidance on safeguarding, and keep UKCF abreast of policy and sector developments so we are well positioned to support community foundations to design and deliver further CYP-focused partnerships. 

You do not need to have worked in community foundations before. We are interested in people who combine substantial programme leadership experience - ideally within funding or grant making, though other types of programme delivery are likely to be relevant - with credible CYP sector knowledge, and the confidence to balance delivery, stakeholder relationships, sector influence and partnership support across a complex multi-year portfolio. 

The Partnerships & Insight team designs and delivers UKCF's national partnerships, brings new funding into the community foundation network, and grows our influence on the policy and funding environment community foundations operate in. This role sits at the heart of all of that, and gives you a broad view across the sector, the network and the wider VCSE landscape. 

We know that good programme leadership depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it. 

Your portfolio 

You will hold responsibility for two connected areas. 

Programme management (0.65 FTE) 

You will lead the end-to-end delivery of the programme across four outcomes - Reach & Access; Quality & Character of Play; Lasting Local Capacity; National Evidence, Learning & Influence - and the operational layer that sits behind them. You will lead programme planning, budget management, risk management and quality assurance, working closely with the Director of Partnerships & Insight. 

You will manage the relationship with the lead funder, and any subsequent funders that come on board, including reporting, milestone delivery, board updates and stewardship of the partnership over the full grant period. You will also oversee community foundation onboarding, contracting, ongoing relationship management and convening across the cohort of around 20 delivery partners. 

You will coordinate the national backbone of the programme – participating community foundations, learning partner, expert panellists, sector relationships, and the dissemination of evidence and influence outputs - and oversee learning outputsagainst the programme's two-layer tracking architecture. 

You will build and maintain relationships that lead to the change the programme seeks to achieve and supports a potential continuation funding pipeline. You will represent UKCF and the programme externally - with funders, government, sector bodies and international peers, including our peers at community foundations in Canada.

Wider partnerships and CYP responsibilities (0.35 FTE) 

You will support the Director of Partnerships and the wider team on general partnership matters, pitching in at crunch points and offering senior advice and leadership on design and delivery. 

You will act as UKCF's internal point of information on safeguarding for children and young people, supporting the Partnerships team and wider colleagues to apply appropriate standards across CYP-related programmes and proposals. Training will be provided.

You will keep UKCF abreast of CYP sector developments - policy, funding landscape, research and practice - and translate these into practical advice for partnerships and field-building work. You will advise the team on CYP matters during pipeline development, scoping and proposal-writing, making sure new opportunities are well grounded in current sector knowledge. 

You will build and maintain relationships with key CYP sector bodies, funders and expert networks to position UKCF as a credible, well-informed partner in the children and young people space, and you will contribute to UKCF's wider thought leadership and external profile on CYP, including occasional speaking, writing and convening. 

Your wider responsibilities 

Like everyone at UKCF, you will work closely with colleagues across the organisation. You will partner with Communications, Finance, Field Building and other teams to support wider organisational activity, contribute to the development of the Partnerships & Insight team and to UKCF's culture, standards and ways of working, and take on other reasonable duties commensurate with the role. 

What you will bring 

We are looking for someone who combines substantial programme leadership with credible CYP sector knowledge, and who is comfortable holding the whole of a complex programme in view while making sound day-to-day decisions. You might recognise yourself in some, but not necessarily all, of the following. 

• Programme leadership and judgement - able to hold a complex, multi-year programme in view while making sound day-to-day decisions. 

• Excellent written and verbal communication, adapted confidently for funders, government, community foundations, sector peers and internal audiences. 

• Diplomatic, confident and effective relationship-building and influence with senior and varied stakeholders. 

• Proactive problem-solving - acting on initiative, diagnosing issues early and proposing practical solutions. 

• Strong organisational skills and the ability to balance multiple deadlines and priorities across a complex portfolio. 

• Creativity, flexibility and intuition, with a willingness to adapt your approach as the programme evolves. 

• Commitment to learning and improvement, including reflecting on your own practice and seeking continual development. 

• Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape programme design, participation and whose voices are heard. 

Essential experience 

• Senior programme leadership: substantial experience leading voluntary and community sectormulti-year, multi-partner programmes, including accountability for budget, delivery and outcomes. 

• Children and young people sector expertise: strong working knowledge of the CYP landscape - policy, funding, practice - and credibility with sector stakeholders. 

• Safeguarding: confident acting as an internal point of information on safeguarding, with a basic or good understanding of safeguarding standards in CYP-related work, and willingness to undertake further training.

• Stakeholder management: experience managing significant relationships, including reporting, stewardship and the negotiation of programme changes. 

• Charity or non-profit setting: understanding of values-driven work and the operating norms of the voluntary sector. 

• Data, impact and learning: able to interpret quantitative and qualitative information, undertake basic and intermediate analysis, and oversee a learning partner, monitoring, evaluation and reporting. Understanding of the norms of impact and learning in the voluntary and community sector.

• Relationship management: builds trust with funders, peers, partners and delivery organisations; offers diplomatic, credible guidance. 

• Digital, CRM and AI confidence: confident across Office 365 and  AI tools (or have started to experiment with them) to support efficient working and free up more time for relationship building. Motivated to use AI, and to do so mindfully, responsibly, ethically and to increase impact. 

• Ability to travel occasionally, which may include overnight stays and multi-day events. 

Desirable experience 

• Grant making and funding, particularly relational or participatory approaches; systems change or place-based approaches to community impact; or asset-based community development and community-led programmes. 

• Working with community foundations or place-based funding structures. 

• Play, early years, youth work, education or related CYP fields. 

• Designing and delivering co-design, collaboration or systems-change activity. 

• Contributing to policy or sector influence. 

• Developing AI tools within a VCSE context, and understanding of AI ethics and the unique VCSE context around AI - or an interest in this topic. 

• Securing continuation or follow-on funding for complex programmes. 

Inclusion statement 

UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio-economic backgrounds and others who are underrepresented in the charity and philanthropy sector. 

We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities.

This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.

You will:

• Lead and develop staff to deliver safe, respectful and outcome-focused support
• Ensure services are fully compliant with CQC expectations
• Promote independence, choice and meaningful daily activity
• Build a positive, stable and well-performing team culture
• Continue to develop services in line with individual needs and organisational standards

At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.

---

About You

We are looking for a confident and values-driven manager who can combine practical leadership with strong standards.

You will:

• Have experience managing or developing supported living services
• Be confident leading teams and maintaining high standards of care and compliance
• Have good knowledge of:
  • CQC regulations and expectations
  • The Mental Capacity Act (2005) and DoLS
• Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care

You will also:

• Lead by example and take ownership of your services
• Build strong relationships with staff, service users and families
• Focus on outcomes and independence, not just processes

---

About PLUS

PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community.

We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.

---

Benefits

• 33 days annual leave (including bank holidays)
• Pension scheme
• Employee Assistance Programme
• A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
• Modern digital systems that streamline administration and support high-quality care delivery

We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities.

This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.

You will:

• Lead and develop staff to deliver safe, respectful and outcome-focused support
• Ensure services are fully compliant with CQC expectations
• Promote independence, choice and meaningful daily activity
• Build a positive, stable and well-performing team culture
• Continue to develop services in line with individual needs and organisational standards

At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.

---

About You

We are looking for a confident and values-driven manager who can combine practical leadership with strong standards.

You will:

• Have experience managing or developing supported living services
• Be confident leading teams and maintaining high standards of care and compliance
• Have good knowledge of:
  • CQC regulations and expectations
  • The Mental Capacity Act (2005) and DoLS
• Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care

You will also:

• Lead by example and take ownership of your services
• Build strong relationships with staff, service users and families
• Focus on outcomes and independence, not just processes

---

About PLUS

PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community.

We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.

---

Benefits

• 33 days annual leave (including bank holidays)
• Pension scheme
• Employee Assistance Programme
• A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
• Modern digital systems that streamline administration and support high-quality care delivery

Job Purpose

The Public and Patient Involvement (PPI) Lead will play a central role in ensuring that the voices of patients, carers, and communities, particularly those experiencing the poorest cancer outcomes, are embedded in the design, delivery, and evaluation of cancer services across Lancashire and South Cumbria.

Firmly embedded within the Cancer Alliance Early Diagnosis Team, the postholder will lead the development and delivery of a coordinated PPI approach that strengthens community insight, supports co‑production, and ensures that early diagnosis initiatives are shaped by lived experience and community need.

The role will act as a bridge between the Cancer Alliance, Spring North, VCFSE partners, and local communities, ensuring that engagement is inclusive, culturally competent, and aligned with NHS England’s Working with People and Communities guidance.