Programme systems digital lead jobs

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Role description:

An exciting opportunity has arisen for an Arts & Engagement Coordinator to support with the delivery of our Hospital Arts Programme. We are looking for a passionate and motivated individual to work as part of the Arts Team.

This role will play a key part in delivering and developing Southampton Hospitals Charity’s arts programme across hospital sites. Acting as an ambassador for the Charity, you will represent the organisation, coordinate the day-to-day operation of the programme's activities, handle administrative tasks, and ensure smooth communication with staff, artists, and partner organisations. Strong organisational and communication skills are essential. in external arts projects, partnerships, and professional networks, while building and sustaining strong relationships with artists, cultural organisations, healthcare staff, patients, and visitors.

Main Responsibilities:

General:

• Maintain a regular on site presence across hospital locations to support programme delivery, coordination, and relationship building.
• Deliver one-to-one bedside art sessions for patients who are unable to attend group workshops.
• Proactively promote art programmes across hospital wards and units to increase awareness, engagement, and participation among patients, visitors, and staff.
• Support the planning, coordination, and delivery of all Charity led art workshops in collaboration with tutors and artists, including assisting with delivery and impact assessment.
• Assist with the day-to-day management of the art programme, ensuring schedules run smoothly and liaising in advance with Trust staff to prepare wards and patients for visits.
• Monitor, document, and report on the condition of artworks, murals, and installations across hospital sites, escalating issues where necessary.
• Support curatorial projects by coordinating the installation of new artworks, working with key stakeholders and hospital staff.
• Expand, maintain, and nurture a diverse and up-to-date network of artists to support programme delivery and future projects.
• Provide administrative support for Southampton Hospitals Charity’s art programmes, including scheduling, documentation, and correspondence.
• Collaborate closely with internal Charity and Trust teams, including Communications, Fundraising, Impact, and Engagement teams to ensure a collaborative approach.
• Contribute to evaluation and reporting of art programme outcomes, including qualitative feedback, case studies, and basic data collection to support impact reporting and funding requirements.
• Support with the governance, compliance and risk elements linked to the delivery of workshops or installation of artworks within and method statements for workshops, installations, and artist visits, in collaboration with Trust staff.
• Support volunteer coordination where relevant, including briefing, scheduling, and supervision during art activities or events.
• Contribute content to internal reports, newsletters, or relevant updates in collaboration with the Communications team.

Person Specification:

• Knowledge and Experience:
• Experience coordinating or supporting arts programmes, projects, or participatory activities in a healthcare, community, education, or public-facing setting.
• Previous participatory arts experience within the candidate’s chosen artistic field.
• Experience contributing to arts projects, events, exhibitions, or workshops (e.g. visual arts, music, performance, dance).
• Experience working specifically within a healthcare or hospital setting.
• Knowledge of art therapy approaches, creative health practices, or arts-for-wellbeing methodologies.

Skills and Abilities:

• Willingness and ability to work five days per week in a hospital environment, including regular visits to different wards and units, with occasional weekend or out-of-hours working as required.
• High level of digital literacy, with strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Canva and confidence using web-based systems.
• Strong organisational and time-management skills, with the ability to manage a varied workload in a busy environment.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and collaboratively as part of a team.
• Strong interpersonal skills, with the ability to engage positively with patients, visitors, healthcare staff, artists, and volunteers.
• Strong interest in arts in health and a commitment to ongoing learning and professional development.

Personal Attributes:

• Flexible, resilient, and adaptable approach to working in a complex and sensitive setting.
• Clear passion for the arts and a strong commitment to improving wellbeing through creative engagement.
• Commitment to inclusive working, valuing diversity, and collaborative practice.
• Understanding of safeguarding principles and a commitment to working safely with vulnerable or at-risk groups.

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings. 

Hours: Part time - 18 hours 

Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)

Salary: FTE £24,750 (actual £11,880)

Pension: NEST Scheme 

Annual Leave: 28 days pro rata (inclusive of bank holidays) 

Normal working week: 37.5 hours 

What we can offer you: 

• Flexible, remote working from home. 

• A positive and friendly staff culture. 

• Annual in-person meet-ups as a team. 

• Laptop and Phone as required. 

• Option to discuss and set your own regular working hours. 

• The opportunity to make a difference to a growing charity and a large, engaged 

community.

• Organisation wide shut down at Christmas in addition to your holiday entitlement 

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently 

misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK 

working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS. 

We provide support and information to families, and work tirelessly to inform medical 

practice, raise awareness, engage with medical, social work and educational 

professionals, and much more. 

We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture. 

OVERALL PURPOSE 

The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.

The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.

Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.

Key Responsibilities

Programme & Content Development

• Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
• Support development of new training modules and associated materials.
• Explore future delivery models to expand national reach and scalability.
• Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
• Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.

Trainer Recruitment & Capacity Building

• Recruit and induct additional trainers.
• Support trainer development.
• Maintain consistent quality standards.
• Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.

Strategic Programme Oversight

• Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
• Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
• Lead long-term programme planning, sustainability and continuous improvement.

Partnership Development & Sector Engagement

• Build relationships with MATs, LAs, Universities and other national relevant organisations.
• Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
• Attend and present at education sector events and networks to raise awareness of training opportunities.

Commissioning & Income Support

• Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
• Support pricing structures.
• Identify sustainable income opportunities for the charity via the training.

Quality Assurance & Evaluation

• Oversee monitoring and evaluation processes.
• Prepare reports for the charity as required.

Operational Coordination

• Coordinate scheduling, setup and delivery logistics for all training sessions.
• Manage bookings, confirmations, resource distribution, attendance recording and data collection
• Lead regular training team meetings to support planning and quality assurance.
• Support management and storage of training assets.
• Maintain regular communication with the Education Lead.

Working Environment & Culture

• Remote and flexible working within a digitally enabled national team.
• Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
• Commitment to equality, diversity and inclusion, with lived experience valued.

Skills, Knowledge & Experience

Essential

• Relevant qualifications (teaching, SEND, adult learning, training design, project management).
• Ability to set priorities and align training with national guidance.
• Experience shaping or influencing SEND practice or programme development within an education context.
• Relationship building skills within the education sector.
• Strong organisational and project management skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK education sector.
• Familiarity with digital learning platforms.
• Willingness to gain an in depth understanding of PANS or PANDAS.
• Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.

Desirable

• Degree-level education or equivalent professional experience
• Experience contributing to strategic planning within education, a charity or Local Authority.
• Experience with CPD
• Experience leading multiagency or cross sector initiatives.
• Lived experience of PANS and PANDAS

Programmes, Governance and Income Generation Manager 

Lambeth Links (Registered charity 1193637) 

Role: Programmes, Governance and Income Generation Manager 

Hours: Part-time, 4 days / 30 hours per week. We will consider flexible working. 

Annual Salary: £31,000 to £33,000 pro rata per year depending on experience.

Location: North Lambeth, London SE1. Hybrid working with at least one day a week in the office and regular work across the borough.

Working hours: Some evening and weekend work will be required, for example to attend community events, meetings and Pride related activity. 

Right to work: Applicants must have the existing right to work in the UK, as we are unable to provide visa sponsorship. 

About Lambeth Links 

Lambeth Links are recruiting a Programmes, Governance and Income Generation Manager to support our charity’s meaningful work across Lambeth.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community. 

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first Euro Pride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change. 

This role is funded by The National Lottery Community Fund’s Reaching Communities award.  

About the Role 

As Programmes, Governance and Income Generation Manager, you will turn strategy into funded programmes, secure income from government and public bodies, and ensure delivery meets both community needs and funder objectives.

The ideal candidate will have: 

• Significant experience of managing programmes or multiple projects end-to-end, including planning, commissioning, timeline and delivery management, and evaluation. 

• Experience of delivering bids and managing budgets across a variety of income generation streams, such as grants and fundraising, partnerships, stakeholder engagement, or donation drives.

• Experience of building and maintaining partnerships with local and national statutory organisations (Government Councils, NHS), commissioning bodies, grassroots and community organisations, and relevant trusts and foundations. 

• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation. 

• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice. 

How to Apply 

If you wish to apply for this position, please supply the following by 11.30pm on Wednesday, 4th June: 

• A detailed CV, setting out your career history, with responsibilities and achievements.

• A cover letter (maximum two sides of A4) highlighting your suitability for the role by addressing the following: 

1. Your understanding of the issues facing the LGBTQ+ community, particularly within Lambeth. 

1. Your experience securing and managing diverse income streams and budgets end-to-end. 

1. Examples of managing high-impact programmes from planning through to evaluation. 

1. Evidence of building strong partnerships with public sector bodies, businesses, and community organisations. 

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent. 

Lloyds Bank Foundation 

Strategic Lead for Systems Change 

Starting Salary: £59,098 (if London-based); £55,587 (if not London-based) 
Contract: Full-time, 2-year Fixed-Term Contract (we are open to conversations about flexibility - so please ask) 
Location: Remote role - can be based anywhere in England or Wales with an expectation of regular travel across England and Wales including overnight trips to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role strengthening the Foundation’s ability to work confidently within complex local systems and to support systems change across England and Wales. You will play a central role in shaping and developing our systems change approach, ensuring it is practical, consistent and embedded across our work in places. 

You will work closely with regional teams and partners to support effective collaboration within local systems, ensuring our work is well-informed by context and lived experience. A key part of the role is enabling others - building confidence, capability and practical understanding of systems change across the organisation. 

This is not a delivery-heavy role. Instead, you will focus on enabling, coaching and strengthening practice so that colleagues and partners are better equipped to work within complexity and drive meaningful change. 

About You 

We are looking for someone with strong, practical experience of working within systems change, place-based work or complex multi-stakeholder environments. You will bring confidence in working across boundaries and supporting others to navigate complexity. 

You will be skilled in coaching, facilitation and capability building, with the ability to translate systems thinking into practical approaches others can use. Strong relationship-building skills and the ability to work credibly with a wide range of stakeholders will be essential. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information available in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 8th June 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Wednesday 17th June 2026 

Second Interview: Friday 26th June 2026 

Website and Digital Marketing Officer

Exciting opportunity for a Website and Digital Marketing Officer – make an impact today!

Anna Freud is seeking a Website and Digital Marketing Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

In this role, you’ll help shape how Anna Freud shows up online, creating and improving digital content across our websites and paid social channels so that children, young people, families and professionals can easily find what they need and take meaningful action.

• You’ll update pages in our CMS, build landing pages and make sure content is clear, engaging and easy to navigate, helping users move smoothly through the website
• You’ll review performance data through GA4 and other tools, spot opportunities to improve SEO, user journeys and conversions, and turn those insights into practical changes
• As the Website and Digital Marketing Officer, you’ll help make sure our websites are accessible, intuitiChampion a strong user experience ve and effective, supporting UX improvements, testing new ideas and helping troubleshoot technical issues
• You’ll work with teams and subject matter experts to bring content to life online, advising on digital best practice and helping shape the most effective way to present information
• You’ll manage paid activity across platforms like Meta and LinkedIn, advising on strategy, audience targeting and creative, then using results to keep improving future campaigns

What you’ll bring

As the ideal candidate, you will be an experienced and proactive digital professional with strong website and paid social media expertise, able to create engaging online content, use performance data to drive improvements and work collaboratively with colleagues to deliver an accessible and effective digital experience across Anna Freud’s platforms.

• You will have proven experience using content management systems (CMS) to update and maintain websites, with strong attention to detail and confidence troubleshooting website issues
• A strong understanding of SEO, user experience and accessibility best practice, with the ability to improve digital journeys and optimise website content
• Experience using GA4 and other analytics tools to monitor website performance, identify opportunities and support data-informed decision making
• Experience planning and delivering effective paid social media campaigns across platforms including Meta and LinkedIn, with the ability to review performance and improve return on investment
• Strong communication and stakeholder management skills, including the ability to collaborate across teams, write and proofread content for digital channels, and manage competing priorities to deadlines

Key details

Hours: Full-time 35 hour per week, usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Holidays: 27 days plus Bank Holidays FTE
Term

Salary: £36,000 FTE per annum, plus 6% contributory pension scheme

Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Friday 12 June 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than "Wednesday 17 June 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in week commencing 22 June 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)

Salary
£50,000 per annum

The Director of Operations for Edinburgh International Book Festival [EIBF] sits at the intersection of programme delivery, organisational management and operational leadership. The role combines events delivery with charity-wide management. This ensures that EIBF runs smoothly, festivals and events happen effectively, and all activity aligns with our charitable objectives and purpose.

The Director of Operations will lead all operational and logistical aspects of the annual Book Festival and year-round programmes. They will ensure effective governance, efficient systems, safe and compliant event delivery, and ensure resources are allocated appropriately to support the charity’s mission to promote engagement with, and enjoyment of, books, writing and ideas. They will manage relationships and contracts with site and production teams, and a range of other key stakeholders and partners. They will own and actively manage policy and systems management in the organisation, including oversight of digital infrastructure, as well as lead the HR function in a busy organisation.

Success in the role will balance the following elements:

• Leading the operational delivery of the Festival and programmes including effective stewarding of key relationships and contractors
• Optimising the culture of EIBF through effective management of HR and internal processes
• Effective management of EIBF planning, systems and processes, including digital transformation.

Key responsibilities will include:

• Strategic operations
• Strategic contribution
• Festival delivery
• People and resource management
• Governance and compliance 
• Systems and process improvement
• Leadership and team management 

Essential Person specification:

• Significant senior operational leadership experience within a complex, fast paced organisation
• Proven experience translating organisational strategy into effective operational delivery, systems and processes
• Experience leading organisational change, growth or transformation while maintaining operational resilience • Strong experience delivering complex live events or public programmes, including logistics, production, venues, and supplier management
• Experience managing contracts, procurement processes, and strategic operational partnerships
• Strong understanding of governance, compliance, risk management, and health and safety
• Experience leading HR processes, people management, and organisational culture development
• Experience delivering systems development, digital transformation, or process improvement projects
• Strong understanding of organisational infrastructure including IT, CRM, ticketing. and data governance
• Excellent leadership, communication, and stakeholder management skills
• Ability to work strategically while remaining practical and hands-on in a small, agile organisation

For more information on key responsibilities and person specifications please see full Job Description on EIBF website. 

Key Dates:

Closing date for applications: Monday 29th June 2026.

Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.

The Sandhurst Trust - an extraordinary community.

The Royal Military Academy Sandhurst has shaped leaders since 1802.  Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.

The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain.

The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development professionals to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.

Prospect Research and Data Lead
£45,000 - £50,000 ( depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

You will help develop the data systems, prospect research and development capability required to support an ambitious and expanding advancement programme. You will also play a key role in supporting donor stewardship and ensuring appropriate oversight of reputational and compliance considerations.

You will be responsible for the full prospect management cycle: building and expanding the pipeline through proactive identification, developing capacity rating frameworks, producing high-quality research briefings for leadership, and providing due diligence and gift acceptance analysis that safeguards the Trust's reputation. As the organisation's database lead and GDPR lead, you will also be responsible for the integrity, governance and ongoing optimisation of the CRM, embedding a culture of data excellence across the team.

This role offers something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.

The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).

Closing date: Midnight on 30 June 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

About us

The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.

We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.

The role

This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.

You'll spend your time:

• Building and stewarding relationships with teachers, heads of department, and senior school leaders
• Proactively identifying and contacting prospective partner schools through outreach, networking and events
• Managing the full partnership lifecycle, from first contact through booking, delivery and follow-up
• Shaping our Focus School programme and contributing ideas for curriculum development
• Representing the Centre at conferences and educational events

This job is for you if…

• You have experience working directly in or with schools, and understand what motivates teachers and senior leaders
• You've worked in relationship management, outreach, partnership development, sales or business development
• You're a confident, persuasive communicator - comfortable on outreach calls, in writing, and presenting in person
• You're self-motivated, well organised, and thrive in a small, ambitious team
• You're genuinely committed to our mission and excited to help shape a young charity at a pivotal moment
• You're committed to safeguarding and the welfare of children and young people

We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

Closing date: 16th June 2026 Interviews: 19th June 2026

This role leads a new flagship grants and strategic activity programme - a national outdoor play partnership supporting community foundations to deliver risky, adventurous and child-directed play opportunities for children aged 0–12 in up to 20 places across the UK. You will work in the UK Community Foundations team, the national backbone, co-ordinating and convening the wider partnership. The minimum £10m programme (likely larger) runs from June 2026 through November 2031, is delivered with seed funding from an anonymous lead funder. 

You will be accountable for the day-to-day running of the programme. That means managing the relationship with the lead funder, overseeing delivery across the four-outcomes learning framework, coordinating the national learning and influence backbone, building and maintaining sector relationships, and ensuring the programme is delivered on time, on budget and to consistently high standards. 

Alongside the programme, you will also support wider partnerships activity and act as a point of expertise on children and young people. You will advise the Partnerships team on CYP matters, provide a credible internal source of guidance on safeguarding, and keep UKCF abreast of policy and sector developments so we are well positioned to support community foundations to design and deliver further CYP-focused partnerships. 

You do not need to have worked in community foundations before. We are interested in people who combine substantial programme leadership experience - ideally within funding or grant making, though other types of programme delivery are likely to be relevant - with credible CYP sector knowledge, and the confidence to balance delivery, stakeholder relationships, sector influence and partnership support across a complex multi-year portfolio. 

The Partnerships & Insight team designs and delivers UKCF's national partnerships, brings new funding into the community foundation network, and grows our influence on the policy and funding environment community foundations operate in. This role sits at the heart of all of that, and gives you a broad view across the sector, the network and the wider VCSE landscape. 

We know that good programme leadership depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it. 

Your portfolio 

You will hold responsibility for two connected areas. 

Programme management (0.65 FTE) 

You will lead the end-to-end delivery of the programme across four outcomes - Reach & Access; Quality & Character of Play; Lasting Local Capacity; National Evidence, Learning & Influence - and the operational layer that sits behind them. You will lead programme planning, budget management, risk management and quality assurance, working closely with the Director of Partnerships & Insight. 

You will manage the relationship with the lead funder, and any subsequent funders that come on board, including reporting, milestone delivery, board updates and stewardship of the partnership over the full grant period. You will also oversee community foundation onboarding, contracting, ongoing relationship management and convening across the cohort of around 20 delivery partners. 

You will coordinate the national backbone of the programme – participating community foundations, learning partner, expert panellists, sector relationships, and the dissemination of evidence and influence outputs - and oversee learning outputsagainst the programme's two-layer tracking architecture. 

You will build and maintain relationships that lead to the change the programme seeks to achieve and supports a potential continuation funding pipeline. You will represent UKCF and the programme externally - with funders, government, sector bodies and international peers, including our peers at community foundations in Canada.

Wider partnerships and CYP responsibilities (0.35 FTE) 

You will support the Director of Partnerships and the wider team on general partnership matters, pitching in at crunch points and offering senior advice and leadership on design and delivery. 

You will act as UKCF's internal point of information on safeguarding for children and young people, supporting the Partnerships team and wider colleagues to apply appropriate standards across CYP-related programmes and proposals. Training will be provided.

You will keep UKCF abreast of CYP sector developments - policy, funding landscape, research and practice - and translate these into practical advice for partnerships and field-building work. You will advise the team on CYP matters during pipeline development, scoping and proposal-writing, making sure new opportunities are well grounded in current sector knowledge. 

You will build and maintain relationships with key CYP sector bodies, funders and expert networks to position UKCF as a credible, well-informed partner in the children and young people space, and you will contribute to UKCF's wider thought leadership and external profile on CYP, including occasional speaking, writing and convening. 

Your wider responsibilities 

Like everyone at UKCF, you will work closely with colleagues across the organisation. You will partner with Communications, Finance, Field Building and other teams to support wider organisational activity, contribute to the development of the Partnerships & Insight team and to UKCF's culture, standards and ways of working, and take on other reasonable duties commensurate with the role. 

What you will bring 

We are looking for someone who combines substantial programme leadership with credible CYP sector knowledge, and who is comfortable holding the whole of a complex programme in view while making sound day-to-day decisions. You might recognise yourself in some, but not necessarily all, of the following. 

• Programme leadership and judgement - able to hold a complex, multi-year programme in view while making sound day-to-day decisions. 

• Excellent written and verbal communication, adapted confidently for funders, government, community foundations, sector peers and internal audiences. 

• Diplomatic, confident and effective relationship-building and influence with senior and varied stakeholders. 

• Proactive problem-solving - acting on initiative, diagnosing issues early and proposing practical solutions. 

• Strong organisational skills and the ability to balance multiple deadlines and priorities across a complex portfolio. 

• Creativity, flexibility and intuition, with a willingness to adapt your approach as the programme evolves. 

• Commitment to learning and improvement, including reflecting on your own practice and seeking continual development. 

• Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape programme design, participation and whose voices are heard. 

Essential experience 

• Senior programme leadership: substantial experience leading voluntary and community sectormulti-year, multi-partner programmes, including accountability for budget, delivery and outcomes. 

• Children and young people sector expertise: strong working knowledge of the CYP landscape - policy, funding, practice - and credibility with sector stakeholders. 

• Safeguarding: confident acting as an internal point of information on safeguarding, with a basic or good understanding of safeguarding standards in CYP-related work, and willingness to undertake further training.

• Stakeholder management: experience managing significant relationships, including reporting, stewardship and the negotiation of programme changes. 

• Charity or non-profit setting: understanding of values-driven work and the operating norms of the voluntary sector. 

• Data, impact and learning: able to interpret quantitative and qualitative information, undertake basic and intermediate analysis, and oversee a learning partner, monitoring, evaluation and reporting. Understanding of the norms of impact and learning in the voluntary and community sector.

• Relationship management: builds trust with funders, peers, partners and delivery organisations; offers diplomatic, credible guidance. 

• Digital, CRM and AI confidence: confident across Office 365 and  AI tools (or have started to experiment with them) to support efficient working and free up more time for relationship building. Motivated to use AI, and to do so mindfully, responsibly, ethically and to increase impact. 

• Ability to travel occasionally, which may include overnight stays and multi-day events. 

Desirable experience 

• Grant making and funding, particularly relational or participatory approaches; systems change or place-based approaches to community impact; or asset-based community development and community-led programmes. 

• Working with community foundations or place-based funding structures. 

• Play, early years, youth work, education or related CYP fields. 

• Designing and delivering co-design, collaboration or systems-change activity. 

• Contributing to policy or sector influence. 

• Developing AI tools within a VCSE context, and understanding of AI ethics and the unique VCSE context around AI - or an interest in this topic. 

• Securing continuation or follow-on funding for complex programmes. 

Inclusion statement 

UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio-economic backgrounds and others who are underrepresented in the charity and philanthropy sector. 

Communications and Marketing Lead

Location:Hybrid — Solar House, 1–9 Romford Rd, London E15 4LJ, with flexible remote working

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Salary:£33,439 – £39,888 per annum

Closing date: Thursday 4 June 2026

We reserve the right to close this advert early should a suitable candidate be identified. Interviews to be held on an as-and-when basis, and we encourage early applications to avoid disappointment

About School-Home Support

School-Home Support's mission is "Children in school, ready to learn." Whatever it takes. With 40 years of experience, our expert practitioners work with the entire family to tackle the barriers that keep children out of school, including poverty, domestic violence and mental ill health, building resilience and ensuring education is prioritised. This role sits at the heart of how we tell that story.

Purpose of the role

As Communications and Marketing Lead, you will build SHS's profile and influence across digital, media and campaign channels. You will lead the day-to-day delivery of our communications strategy, creating compelling content, managing our digital presence, driving campaigns, and supporting our major strategy and brand review.

You will be a skilled communicator who can translate complex issues around school attendance and family poverty into messages that resonate with schools, funders, the media and the wider public.

What we're looking for

Beyond skills and experience, the successful candidate will be genuinely passionate about SHS's mission and understand the power of effective communications in driving social change. You will be a confident self-starter who thrives working both independently and collaboratively in a small, committed team.

As an employer, we offer:

• A supportive, collaborative team environment where your ideas are valued
• Employee Assistance Programme, providing confidential 24/7 support for you and your family
• Life assurance at three times your annual salary
• Pension scheme with employer contributions
• Generous annual leave allowance
• A structured induction programme with ongoing training and development
• Access to mental health first aiders and staff networks
• The opportunity to make a real, lasting difference to the lives of children, young people and their families

Safeguarding

School-Home Support takes very seriously, the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. This role is subject to a DBS Check.