Project management volunteer volunteer roles

Volunteer Employability Programme Development Manager — Lead the Creation of a Life‑Changing Programme for Londoners

Unlock YOUR Potential | London

1. Are you passionate about empowering people, designing impactful programmes and creating opportunities for adults who need them most?
2. Do you want to use your skills to help a start‑up charity grow, thrive and transform lives across London?

If you’re someone who believes that a powerful employability programme can open doors, build confidence and change futures, then we’d love to have you on our journey.

WE Are Unlock YOUR Potential

Unlock YOUR Potential is a bold, people‑centred start‑up charity dedicated to helping adults across London unlock their confidence, rebuild their lives and step into new opportunities.

We will support people through:

• Careers Coaching

• Employability Skills

• Life Coaching

• Corporate Mentoring

• Personal Development

• Wellbeing Support …and so much more.

Our mission is simple: to help people believe in themselves again and move forward with purpose.

WE NEED YOU!!!

As a new and growing charity, we are building our programmes from the ground up — and we need a skilled, motivated and forward‑thinking Volunteer Employability Programme Development Manager who can hit the ground running and lead the creation of our flagship employability programme for adults from disadvantaged backgrounds in London.

Your leadership will help us launch a programme that is practical, empowering and life‑changing — and your work will directly shape the futures of the people we serve.

YOUR Mission

As our Volunteer Employability Programme Development Manager, you will:

1. Design and develop our full employability programme from concept to launch.
2. Create a structured, engaging and accessible curriculum for adults facing barriers to work.
3. Build modules covering CV writing, interview skills, job search strategies, workplace confidence, digital skills and more.
4. Work closely with our Careers Coaches, Mentors and Leadership Team to ensure the programme is holistic and impactful.
5. Develop clear processes, delivery plans and evaluation methods.
6. Ensure the programme is ready to launch as soon as possible.
7. Bring creativity, structure and passion to a programme that will transform lives.

Your work will be at the heart of our mission — and your contribution will help ensure that adults across London gain the skills, confidence and support they need to thrive.

What You’ll Gain

• A chance to design and lead a major programme for a growing charity.

• Valuable experience in programme development, leadership and social impact.

• A meaningful role that directly changes people’s lives.

• The satisfaction of knowing your work is helping Londoners unlock their potential.

Who We’re Looking For

Someone who is:

• Experienced in employability, adult education, programme design or training.

• Confident creating structured learning pathways and practical skills programmes.

• Passionate about supporting disadvantaged adults.

• Organised, proactive and able to lead with purpose.

• Ready to help build something meaningful from the ground up.

• Excited to work in a fast‑moving start‑up charity environment.

If you’re ready to use your expertise to empower a charity with a powerful mission, we’d love to hear from you.

Join us — and help build the employability programme that will unlock thousands of futures.

Help Us Unlock Potential!!!

Community Interaction & Behaviour Change Communication

· Visit villages, urban communities, and schools

· Interact with families, women, and children

· Understand local health practices, challenges, and needs

· Support ongoing community health programs

Hygiene Awareness Campaigns

· Conduct awareness sessions on:

o Personal hygiene (menstrual hygiene , handwashing, cleanliness)

o Sanitation practices

o Safe drinking water and hygiene habits

· Use creative methods like posters, demonstrations, and group activities

Basic Health Education

· Assist in delivering sessions on:

o Menstrual hygiene .

o Preventive healthcare

o Nutrition and balanced diet

o Common diseases and basic prevention methods

· Support local team in simplifying health messages for communities

School Health Programs

· Organize interactive sessions in schools on:

o Hygiene practices for children

o Importance of cleanliness and health

· Conduct activities such as:

o Games and quizzes

o Awareness discussions

o Health-focused storytelling

Women’s Health & Menstrual Hygiene Awareness

· Support workshops on:

o Menstrual hygiene management

o Breaking myths and stigma

o Importance of hygiene and health for women

· Assist in distributing educational materials

Research & Data Collection

· Conduct basic surveys and collect community feedback

· Observe and document hygiene practices and health awareness levels

· Assist in preparing reports and case studies

Campaign Design & Creative Outreach

· Help design:

o Awareness posters

o Educational materials

o Social media campaigns

· Participate in community awareness drives and local events

Community Interaction & Behaviour Change Communication

· Engage in conversations with community members

· Promote positive behaviour change related to hygiene and health

· Learn how communication strategies influence public health outcomes

Documentation & Storytelling

· Document field experiences through:

o Photography

o Blogs

o Video storytelling

· Share impact stories and community voices

Location: Canada (Remote, with in-person responsibilities within the region)

• Commitment: 5-7 hours per week, part-time (potential to expand with program demand)

• Reports To: Operations Lead – Roots Academy Canada

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.

Position Summary:

The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.

Key Responsibilities:

• Strategic Event Planning:

  • Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.

  • Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.

• Event Design & Execution:

  • Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.

  • Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.

• Budget Management:

  • Manage event budgets, ensuring cost efficiency without compromising quality.

  • Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.

• Vendor & Stakeholder Management:

  • Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.

  • Negotiate contracts and manage vendor performance to meet quality standards and timelines.

• Team Leadership:

  • Lead, mentor, and develop the event planning team to achieve excellence in execution.

  • Foster a collaborative and high-performing environment, ensuring clear communication and accountability.

• Event Marketing & Promotion:

  • Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.

  • Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.

• Evaluation & Continuous Improvement:

  • Measure event success through post-event reporting, feedback collection, and KPIs.

  • Use insights to refine event planning processes and improve future events.

Skills and Qualifications:

• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies

• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

Circular Kitchens is seeking a volunteer to support our early-stage software platform development, with a focus on how we manage restaurant resources, pledges, and audits using Coda. We are already working with a highly-skilled volunteer who has developed a strong plan of action and who will serve as a project manager and mentor. 

This role will include working with tools such as Coda, Softr, and Mailchimp to set up automations, clean up data, and brainstorm on future platform improvements. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. It is a chance to work with fantastic people, quickly see the impact of your contribution, and be a part of truly building sometihng from the ground up! 

An Ideal Candidate Will Be:

• Experienced in computer science, data science, or a related field

• Comfortable working with digital tools, databases, and information management platforms like Coda

• Excited to work on evolving, early-stage systems

• Well organised with a strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

Role summary

To work as part of a busy team, assisting the Donation Centre team to maximise income by supporting Drivers on deliveries and collections in the shops and some processing of stock. This role requires a level of fitness. 

Main duties of the role

• Accompany Drivers on deliveries and support with moving of cages and stock to and from the shops

• Assist in the shops with moving of stock and removal of unwanted items

• To act as Banksman when the drivers when moving vehicles in tight areas, to ensure that the vehicle is moved safely

• If required help with the sorting and assigning of donations to shops

• Be aware of and adhere to health & safety regulations at all times

Training & supervision

• Health and safety training is mandatory (repeated annually), some of which is online

• Training on site at Donation Centre for handling of stock and cages.

• Banksman training will be given

Experience & qualifications required

• Some customer services/warehouse environment experience would be advantageous

• Must have good communications skills to be able to explain trading standards regulations in a professional and polite manner when goods cannot be accepted

• Experience of having worked in similar role 

We are looking for enthusiastic Badminton Session Volunteers to help lead and support our weekly badminton sessions!

We are looking for enthusiastic Badminton Session Volunteers to help lead and support our weekly badminton sessions, encouraging residents to improve their physical and mental wellbeing through sport.

Location:

Wycombe Badminton Centre

Crest Road

High Wycombe

Buckinghamshire

Session Times:

• Monday: 1:00pm – 2:00pm
• Wednesday: 2:00pm – 3:00pm

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities, helping to improve their overall health, wellbeing and confidence.

We are looking for volunteers who are passionate about badminton and enjoy encouraging others to participate in a fun, supportive and inclusive environment.

Your responsibilities will include:

• Planning, preparing and delivering engaging weekly badminton sessions.
• Helping with the set-up and tidying away of equipment.
• Encouraging residents to participate and supporting them to develop their confidence, fitness and badminton skills.
• Working closely with the Project Resilience Coordinator, maintaining open communication and providing feedback.
• Assisting with any related events or friendly tournaments where appropriate.

This role offers a rewarding opportunity to motivate and support vulnerable residents while helping them improve their physical health, mental wellbeing and social connections. You'll gain valuable coaching and leadership experience while making a positive impact within the community.

You will need:

• Previous experience of playing, coaching or leading badminton sessions.
• The ability to work as part of a team as well as on your own initiative.
• An empathetic and understanding approach to working with vulnerable residents who may have varying levels of fitness and sporting ability.
• A recognised sports coaching or fitness qualification is desirable (this does not need to be badminton-specific), or relevant experience leading sports sessions.

What we will provide:

• A full induction to the role and site.
• Mandatory e-learning and access to a range of optional training opportunities.
• Ongoing supervision and support from your line manager.
• Access to organisational events and celebrations throughout the year.

Please note: You will be required to undergo a DBS check, and we will require two references before you begin volunteering.

Director of Grants and Foundations (Volunteer, Unpaid)

Remote (United States; Canada; United Kingdom)

Part-time

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The Role: Director of Grants and Foundations (Volunteer)

• Location: Remote

• Commitment: Part-time (volunteer, pro bono role)

• Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

What Will You Do?

As Lead Grants and Foundations, you will:

• Fundraising strategy: Design and implement a comprehensive strategy for identifying, cultivating, soliciting, and stewarding foundation, corporate, and government grant prospects.

• Grant writing and management: Oversee the entire grants lifecycle, from researching funding opportunities and writing compelling proposals to managing awards, ensuring compliance, and submitting reports.

• Team leadership: Lead and mentor a team of grants professionals, such as grants managers and coordinators, to meet or exceed annual funding goals.

• Relationship management: Cultivate and maintain strong relationships with foundation program officers and other institutional funders. Serve as the primary point of contact for major funders.

• Cross-departmental collaboration: Work closely with finance, programs, and leadership to develop grant budgets, gather data for proposals, and ensure funded projects are implemented successfully.

• Compliance and reporting: Ensure the organization adheres to all grant requirements, including financial and programmatic reporting, and prepares for audits.

• Financial oversight: Manage the grant budget and expenditure tracking, and provide financial reports to both funders and internal leadership

Who Are We Looking For?

We are seeking a passionate individual with:

• Experience: A proven track record in grant writing, fundraising, or foundation relations, ideally within non-profit or social impact sectors; at least 3-5 years of experience.

• Skills: Exceptional writing, storytelling, and project management abilities. Attention to detail is a must!

• Passion: A deep commitment to Solution Community’s mission of fostering global collaboration and compassion.

• Collaboration: The ability to work effectively within a diverse, multicultural team.

• Autonomy: Proactive and self-motivated, capable of managing tasks independently in a remote setting.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To lead, structure, and oversee the organisation’s entire Story Intelligence function, ensuring a consistent, ethical, and high-quality pipeline of verified story leads is identified, tracked, and delivered to the Outreach Team in a timely and actionable format.

This role exists to convert raw discovery activity into a coordinated intelligence system that connects research, trend monitoring, story scouting, and contact discovery into a single, structured pipeline of qualified story opportunities.

The Story Research & Intelligence Manager is responsible for designing and maintaining the systems, standards, and workflows used to identify, assess, prioritise, and hand over potential stories. This includes ensuring that all story leads are relevant, appropriately contextualised, and aligned with the organisation’s mission and safeguarding principles before they progress to outreach.

A core function of this role is to ensure clarity and alignment between the Story Intelligence Team and the Outreach Team, so that outreach activity is always based on well-qualified, well-understood, and appropriately prioritised story leads rather than fragmented or incomplete information.

The role also ensures consistency in how stories are evaluated, categorised, and prioritised, maintaining a structured pipeline that supports both short-term outreach targets and long-term narrative development goals.

Ultimately, this position serves as the strategic control centre for story discovery—ensuring the organisation maintains a disciplined, scalable, and ethically grounded system for turning public narratives, emerging conversations, and lived experiences into structured opportunities for engagement and storytelling.

About the role:

The Story Research Intelligence Manager oversees the story discovery process and manages a team responsible for sourcing potential guests across social media, news outlets, podcasts, documentaries, books, charities, advocacy groups, support networks, and community organisations.

The manager ensures a consistent pipeline of qualified story leads is passed to the Outreach Team.

They develop approved systems for tracking leads, prioritising opportunities, and maintaining story databases.

Ideal Candidate

• Naturally curious.

• Strong investigative mindset.

• Excellent organiser.

• Passionate about storytelling and social impact.

• Able to manage multiple projects simultaneously.

• Understands survivor-centred approaches.

Experience Required

• Journalism.

• Documentary production.

• Talent sourcing.

• Podcast booking.

• Research management.

• Campaign research.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

Role summary

St Helena is looking for enthusiastic volunteers to be part of their fundraising team, supporting events and initiatives in their local areas to help raise awareness and much needed funds. The role is flexible and we will fit around your availability. We have events throughout the year and would invite you to support across all areas of fundraising. 

Main duties of this role may include any of the following:

• Attend St Helena events to help with marshalling, registration, refreshments or selling merchandise

• Attend external third party events to represent St Helena

• Attend external events and venues to engage with the public to encourage participants to sign up to events and challenges

• Participate in bucket collections and other fundraising opportunities in the local community as requested

• Be able to set up and oversee a stand at events and promotional opportunities in the local community including supermarkets, markets, town centres, fayres, Christmas light switch-ons and similar events

• Promote the charity and inspire people to support St Helena

• Adhere to St Helena policies and procedures at all times

• Represent The Hospice in a professional manner

• Ensure all information is kept confidential and secure at all times

Training & supervision

• You will receive any training required for this role

Experience & qualifications required

• No previous experience is required for this role, just a willingness to support St Helena

Personal attributes

• Passionate about St Helena

• Attention to detail

• Good communication skills

• Comfortable handling cash

• Reliable and trustworthy

• Be comfortable approaching and engaging with members of the public

• Team player with a friendly outlook

Volunteer Campaign, Creator and Activity Support Manager

(UK Based - Remote)

Organisation: Influential Stars
Location: Remote (UK based). London or Herts preferred (not essential)
Commitment: Flexible, variable hours depending on new registrations, experience uploads and live campaigns

Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised and supportive Volunteer Campaign, Creator and Activity Support Manager to oversee new registrations, support Creators from onboarding through to campaign completion, upload new experiences to the platform and assist with live campaigns.

This role focuses on ensuring new Creators and Collaborators receive a smooth, welcoming and professional experience, that experiences are accurately uploaded and maintained, and that live campaigns receive the support needed to run successfully.

Key Responsibilities

• Manage new Creator and Collaborator registrations from initial application through to onboarding and next steps

• Review registration information, follow up where anything is missing and ensure records are kept up to date in the CRM

• Guide new Creators and Collaborators through the registration and onboarding process, including selecting their cause, campaign and experience where appropriate

• Arrange, support and conduct introductory or campaign setup calls where appropriate.

• Upload new experiences to the Influential Stars platform, ensuring descriptions, pricing, links, images and key details are accurate

• Regularly review live experiences and update or remove listings where pricing, availability or exclusions have changed

• Send approved welcome emails, registration communications and onboarding information using existing templates

• Arrange and support introductory or campaign setup calls where appropriate

• Monitor and support all live campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience uploading products, listings or content to a website or online platform

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Are you an experienced content professional looking to use your skills for a meaningful cause?

Burning Nights CRPS Support is seeking a passionate and creative Content Lead Volunteer to help shape and deliver engaging content that raises awareness of a rare chronic pain condition, Complex Regional Pain Syndrome (CRPS), supports those impacted and strengthens our charity’s voice across multiple platforms.

This is an exciting leadership opportunity to guide and inspire a team of volunteer content writers, oversee content planning and development, and play a key role in delivering our communications strategy. From website articles and member publications to awareness campaigns and digital content, your work will help ensure that people living with CRPS, their families, healthcare professionals and supporters have access to high-quality, accurate and engaging information.

As a national charity supporting thousands of people affected by CRPS across the UK, we are looking for someone who combines strategic thinking with a hands-on approach, has excellent communication skills, and is passionate about making a real difference.

By joining our friendly and ambitious team, you will gain valuable leadership experience, develop your communications and marketing expertise, expand your professional network, and directly contribute to improving the lives of people living with one of the most painful long-term conditions known to medicine.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in style, quality, and tone of voice, and ideally optimised for search and user experience across channels, including our website, our members' magazine, and social media.
• Supporting the development of a communications strategy from the 3-year charity's strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This is an exciting opportunity to use your communications and leadership skills to make a genuine difference to the lives of people affected by Complex Regional Pain Syndrome (CRPS), a debilitating and often misunderstood pain condition.

As our Content Lead Volunteer, you will play a key role in shaping how a national charity communicates with thousands of people across the UK. You will have the opportunity to lead and develop a team of talented volunteers, influence content strategy, and help raise awareness of a rare condition that urgently needs greater understanding and recognition.

In return, you will:

• Gain valuable leadership and management experience within the charity sector.
• Develop and enhance your content strategy, communications and marketing skills.
• Build experience of managing and motivating a remote volunteer team.
• Play a strategic role in shaping the voice and messaging of a growing national charity.
• Expand your professional network and collaborate with passionate volunteers, trustees and healthcare stakeholders.
• Receive ongoing support, training and development opportunities.
• Enjoy flexible, remote volunteering that can fit around your existing commitments.
• Experience the satisfaction of knowing your work is helping people living with CRPS and their families access support, information and hope.

Most importantly, you will ensure that no one affected by CRPS has to face their journey alone.

Join us as a Volunteer Coordinator and help create a welcoming, supportive experience for volunteers across our community programmes.

About us

Cede Foundation is a community-led charity dedicated to reducing poverty by empowering individuals and fostering sustainable communities.

We provide practical, personalised support to people who may be facing barriers to inclusion, independence and participation. Our work includes programmes and activities across employability and skills, health and wellbeing, social inclusion, active citizenship, environmental sustainability, youth engagement, and arts and culture.

Volunteers play a vital role in extending our reach and delivering meaningful support to the communities we serve.

We are seeking a friendly, organised, and reliable volunteer coordinator to recruit, support, and retain volunteers across our programmes.

About the role

As Volunteer Coordinator, you will help ensure volunteers feel informed, valued and supported in their roles.

You will be the main point of contact for volunteers, matching them with suitable opportunities and ensuring a positive, inclusive experience.

This role is ideal for someone who enjoys working with people, is well organised, and is committed to creating a positive volunteering experience.

What you will be doing

You will coordinate daily volunteer activities, including:

• Promoting volunteer opportunities.
• Responding to volunteer enquiries.
• Supporting recruitment, onboarding and induction.
• Matching volunteers to suitable roles.
• Coordinating rotas, schedules, and activities.
• Maintaining up-to-date volunteer records.
• Promoting inclusive volunteering practices.
• Recognising and celebrating volunteers’ contributions.
• Supporting monitoring and feedback processes for volunteers.

What we are looking for

This role is suitable for someone who is:

• Friendly, approachable and reliable.
• Organised and able to follow through on tasks.
• A good listener and confident communicator.
• Comfortable using basic digital tools and systems.
• Able to work as part of a team.
• Committed to equality, inclusion, and treating everyone with dignity.
• Interested in community work, volunteering or the charity sector.

Experience in administration, volunteering, recruitment, HR, community work, or events is helpful but not required. Full guidance and support will be provided.

Time commitment

We are looking for someone who can commit to 4–6 hours per week.

Volunteering times will be agreed based on your availability and organisational needs.

Location

This role is primarily in-person in Manchester, with some agreed tasks completed remotely where appropriate.

What you will gain

This is an opportunity to contribute to community-focused work while developing your skills and experience.

You will:

• Gain experience in volunteer coordination and charity operations.
• Build skills in communication, organisation, recruitment and people engagement. 
• Meet new people and be part of a friendly team.

Support and expenses

You’ll receive an induction and ongoing support so you feel confident in the role.

Reasonable out-of-pocket expenses, such as travel costs, will be reimbursed in line with our volunteer expenses policy.

Safeguarding and checks

We are committed to safeguarding and promoting the welfare of the people we work with. Depending on the nature of the role, references and a DBS check may be required. We will discuss this with you during the application process.

Equality and inclusion

We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive, supportive and accessible environment, and we will make reasonable adjustments where possible.

How to apply

To apply, please click 'Apply' below and submit a brief expression of interest.

Please tell us why you are interested in the role, any relevant skills or experience you would like to share, and your general availability.

If you feel this role is a good fit, we would love to hear from you.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!