The North West Air Ambulance Charity (NWAA) provides rapid pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. 

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

Are you an experienced Senior Fundraiser with the skills and experience to lead a team to generate significant income from high net worth individuals, Trusts, Foundations and Legacies. You will be highly experienced in developing and delivering a strategy of growth, achieving robust annual targets through your own achievements and by inspiring your team. 

Do you share our passion to raise vital funds that will enable us to deliver our life saving service for people across the North West. 

You will be joining the Charity at an exciting time as we look to grow the Charity over the next 5 years. You will be joining an experienced and supportive senior team and will be responsible for developing and delivering an ambitious fundraising strategy to ensure growth and sustainability for NWAA Charity. 

You and your team will be resposible for cultivating and stewarding major donor relationships, solicit new philanthropic giving across the High Value Giving income stream. You will be experienced in writing high level bids to attract funding from prospect donors. 

You will be a strong and experienced Leader who can motivate a team to reach their full potential by nurturing a culture of ambition.You will lead by example and embrace a collaborative approach to all working relationships with all stakeholders to identify projects requiring funding and work closely with the operations team to promote high value projects requiring support. 

The role is varied, challenging and rewarding requiring enthusiasm and tenacity. You will be experienced in writing high level bids to attract funding from prospect donors. You will understand Legacy marketing and be able to implement Legacy strategy of growth. 

You will have experience in leading and coaching teams, possess strong project management skills and have a can-do attitude. 

This is your opportunity to make a real difference to the lives of our patients and families across the North West. 

This is the perfect role for someone who really wants to take the next step in their career. 

Due to the nature of the role you will be flexible with regular travel. 

The Charity offers the following benefits to our eligible employees:

*Cycle to work scheme.

*Life Assurance 

*Cash Back Scheme which includes cash back for dental treatments and a range of medical treatments as well as staff discounts with a range of retailers 

*24 hour confidential employee assistance programme 

*Salary sacrifice scheme for pension contributions 

*25 days annual leave plus bank holidays 

*Holiday purchase scheme for up to 5 days extra annual leave 

Are you great at getting things started, passionate about local communities?  Can you breathe new life and opportunity into an old building? 

Mencap Liverpool & Sefton is now based from our building in Crosby, which we want to re-imagine as a small commuity centre.  The Cottage was built as a children's home and has been the home of Crosby Mencap since 1968.  There are lots of different spaces and heaps of potential.  We also have some funding to invest... what we're lacking is the right person to drive it forward.

We work with adults who have mild to moderate learning disabilities.  Our vision is a warm, welcoming, inclusive space where everyone is valued equally, listened to and included. We see the cottage being a community centre run by our beneficiaries for everyone in the local community.

These are the spaces we have 

• small coffee shop & tea room (in progress)
• art room
• quiet/sensory room
• larger multi-use room
• wellbeing/therapy/counselling room
• games room
• training/meeting room
• managed work space
• sensory garden
• woodworking space
• small outdoor events space

We are looking for someone with the energy and infectious enthusiasm to get new services and projects up and running.

Please have a look at the broader role description for more information.We'd also welcome anyone who wants to come and meet us and see the building, so please get in touch.

About Us

Mencap Liverpool & Sefton is a local learning disability charity. 

We are a group of members, volunteers, paid staff, trustees and supporters.

Together, we create spaces where everyone is valued equally, listened to and included in everyday life.

We believe:

People with a learning disability should have the same rights, opportunities and responsibilities as anyone else.

Learning disability should not be a barrier or an excuse.

We believe in our members and in their ability to change the world.

We are:

Human - We’re all equal and we’re all different.  We all need support and we all have lots to give. We sometimes make mistakes, we are always learning.

Brave - We will challenge injustice even when that makes us stand out.  We will push boundaries and try new ways of doing things if the old way doesn’t work or could be better. We will admit when we’ve got things wrong.

Kind - We care about each other.  When we need to have difficult conversations we will think about the other person’s feelings and be gentle, so they know that we care.  We will be clear about what we mean.

What we do:

We aim to prevent isolation and the problems it causes. We run an outreach project to support people in crisis and we connect people to opportunities, activities, and new friends, through various social & physical activity groups and our befriending project.

We enable people to progress, to take personal responsibility for identifying and achieving their goals, through our workshops, travel training and personal coaching.

We involved people in empowering others by giving them confidence and skills to share their experiences through training opportunities, peer mentoring, volunteering and public speaking.

Most of the people we work with have mild to moderate learning disability and many also have autism.  Lots of our members get no other form of support. We are affiliated to the national charity Royal Mencap Society (RMS), but we are an independent, locally ran charity: we receive no funding from RMS.

Job Title: Deputy Service Manager

Location: Warrington, North West

Salary: £30,893 per Annum

Contract type: Permanent

Hours: Full Time, 37.5 hours per week

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a Deputy Service Manager to join our team in Warrington, the role involves working closely with people experiencing forms of gender based violence that are escaping domestic violence.

You will also assist the domestic violence services manager in the delivery and development of high quality independent advocacy, outreach, peer mentors and early intervention services for victims escaping gender based violence.

You must have experience of providing direct emotional and practical support, and of managing case work. In addition you must have experience of managing and motivating staff, knowledge of domestic violence issues, experience of providing support to women, and experience of working in either a women’s refuge or residential setting. A recognised social work, housing or management qualification would be desirable.

The post holder will manage a team of IDVAs and carry a very small caseload of complex cases when necessary. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Closing Date: Monday 1st November 2021 at 09:00am

Interview Date: W/C 8th November 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The Whitechapel Centre is a Liverpool based charity which provides support to people who are homeless, at risk of homelessness, and / or have support needs. We offer help with building confidence, developing independent living skills and supporting people to address substance use or other health and wellbeing issues. We also help people to access social and community networks, training, education and employment.

We are looking for an exceptional Services Manager with a proven track record as a strategic leader who is able to undertake a key role in creating, building and sustaining our Vision and delivering results by empowering and supporting the people you work with.  As part of our Senior Management Team you will be responsible for the day to day operation of our Rough Sleeper and Street Lifestyle Outreach services and our substantial volunteering programme. You will also be instrumental in the development of new contracts, contract compliance, quality assurance and outcome monitoring.

With a background in a related homelessness, housing or support setting, you will have a proven track record of delivering multifaceted services to service users having a wide range of differing and complex needs.

This is a demanding, fast-paced role which will suit an experienced manager with first class planning and organisational skills, who can provide strong and directed leadership and maintain high levels of personal credibility.

Please note: we do not accept CVs without an accompanying application form.  You can request an application pack via our HumanResources mailbox. Packs can also be downloaded from our website.

The closing date for receipt of applications is 5pm on Wednesday 27th October 2021. 

This post is subject to an Enhanced level check by the Disclosure & Barring Service (DBS).

The Whitechapel Centre.  Committed to addressing discrimination and promoting equality and diversity in the provision of services and employment.

Registered Charity No 1013060

Our centre manager will be at the heart of things.  You'll be based from Mencap Cottage, a big detached house close to the sea, that we're re-imagining as a small community centre.  This role involves a bit of everything so if you love variety and interesting challenges, read on!

We are passionate about our building being a physical space where everyone feels valued and included.  You'll be managing the day-to-day use of our facilities, supporting various members of our extended team (members, staff & volunteers) to assist you.  You'll also be looking after our finance, admin and HR, so you'll need to be good with numbers as well as people.

About Us

Mencap Liverpool & Sefton is a local learning disability charity. 

We are a group of members, volunteers, paid staff, trustees and supporters.

Together, we create spaces where everyone is valued equally, listened to and included in everyday life.

We believe:

People with a learning disability should have the same rights, opportunities and responsibilities as anyone else.

Learning disability should not be a barrier or an excuse.

We believe in our members and in their ability to change the world.

We are:

Human - We’re all equal and we’re all different.  We all need support and we all have lots to give. We sometimes make mistakes, we are always learning.

Brave - We will challenge injustice even when that makes us stand out.  We will push boundaries and try new ways of doing things if the old way doesn’t work or could be better. We will admit when we’ve got things wrong.

Kind - We care about each other.  When we need to have difficult conversations we will think about the other person’s feelings and be gentle, so they know that we care.  We will be clear about what we mean.

What we do:

We aim to prevent isolation and the problems it causes. We run an outreach project to support people in crisis and we connect people to opportunities, activities, and new friends, through various social & physical activity groups and our befriending project.

We enable people to progress, to take personal responsibility for identifying and achieving their goals, through our workshops, travel training and personal coaching.

We involved people in empowering others by giving them confidence and skills to share their experiences through training opportunities, peer mentoring, volunteering and public speaking.

Most of the people we work with have mild to moderate learning disability and many also have autism.  Lots of our members get no other form of support. We are affiliated to the national charity Royal Mencap Society (RMS), but we are an independent, locally ran charity: we receive no funding from RMS.

As it's a broad role we're interested in speaking to candidates from a wide range of backgrounds.   Please have a look at the broader role description for more information.  We'd also welcome anyone who wants to come and meet us so please get in touch.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to manage the day-to-day running of our 24 hour Supported Housing service, The Beeches, in Liverpool. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.
 
Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.
 
This is a permanent role, requiring the post-holder to work 37.5 hours per week. 

The salary for this role is £24,606.00 per annum with potential progression up to £25,901.00 per annum.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website. 

Previous applicants need not apply.
 

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to manage the day-to-day running of Derwent Square, our 24 Hour Supported Housing service in Liverpool.  As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential. The successful applicant must have a minimum level 3 qualification.

This is a permanent, part-time role requiring the post-holder to work 18.75 hours per week.

The salary for this role is £24,606.00 per annum, with potential progression up to £25,901.00 per annum (pro-rata).

For applicants who will work in or be expected to visit a CQC registered care home, you must be able to demonstrate that you are fully vaccinated against coronavirus (covid-19) or hold medical exemption.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.
 

As Retail Development Manager you will be responsible for maximising the income and profit sustainability, as well as a growth strategy, of the charity's retail business streams both online and on the high street through the effective management of people, resources and budgets.

You will ensure a first-class customer experience at all times; maintaining and enhancing the high standard of our stores, showroom(s), pop up shops and community fridge, and will provide a facilities management role for the organisation’s retail outlets. The post holder will oversee the day admin, health & safety compliance, HR and performance reporting functions of the organisation for their area.

For more information, including full job description and person specification, please visit our website.

We are looking to recruit a Membership Manager to join our growing team. The role will sit within the Social Value UK staff team, primarily within the Marketing Team, but working across the Engagement and Advocacy Teams.

About Social Value UK

Social Value UK (SVUK) is the professional body for social value and the UK’s national network for anyone interested in social value and social impact. We work with our members to increase the accounting, measuring, and managing of social value from the perspective of those affected by an organisation’s activities, through our Principles of Social Value. We believe in a world where a broader definition of value will change decision-making and ultimately decrease inequality and environmental degradation. 

To achieve our mission, SVUK provides training and assurance services, as well as hosting regular meetings and events, creating new tools and resources, and running campaigns. Through supporting and working with our members, and as a National Member Network of Social Value International, we are creating an international movement for change. 

Location 

The organisations has an office in Liverpool City Centre, but the role can be flexible on location and remote or hybrid working. You may be required to undertake national and international travel, and the role is likely to include travel to and from London. 

Hours 

This is a permanent position. 

The successful applicant will be required to work 35 hours per week. Holiday entitlement is 25 days per annum. 

Role Description

The Membership Manager is responsible for managing the individual and organisational memberships with Social Value UK, including organising membership activities, developments, and relations.  The Membership Manager reports to the CEO of Social Value UK. The Membership Manager works primarily in the Marketing Team, and secondly in the Engagement and Advocacy Teams.

Overview of Main Duties & Responsibilities

• Attract new members 
• Provide support for existing members 
• Manage and facilitate thematic social value working groups 
• Develop and facilitate regional Social Value UK networks 
• ​Online and in-person event management 

Please download the attached recruitment pack for more detail about the role's duties and responsibilities.

Personal qualities 

• Passionate about tackling inequality through changing the way society accounts for value. 
• Willing to travel (UK and occasionally overseas). 
• Compassion. 
• A sense of fun! 
• Organised
• Good at customer service
• Good communication skills
• Excellent creativity 
• Target driven 
• Good interpersonal skills

We have an exciting opportunity for an experienced business development professional to help us realise significant growth through securing new contracts and the development of our products and services

They will help to deliver the Charity’s five year strategy to develop our work with young people in schools, those who are NEET and our work with offenders in prison and the community. We are looking for candidates with at least five year’s experience of working in business development, ideally leading successful large bids (worth £500k+ p/a), business analysis of opportunities, development of service solutions and project management. Candidates will be able to demonstrate the ability to build relationships, negotiate with and persuade a wide range of commissioners/funders/partners. They will have the ability to motivate and influence across a range of levels internally, including with senior leadership team members and trustees. Context. In return we offer a generous package which includes Perkbox, Green Cycle to Work scheme and flexibility in your working pattern. 

Your place of work will be Walker house exchange flags Liverpool L2 3YL (Flexibility for home working). This is a permanent position within our organisation.A full job description please see attached. 

Interviews will be 4th November via MS Teams or Face to Face. Successful candidates will be invited to a 2nd stage interview which will include a test to follow of which further details will be given to the successful candidates at the time.

Centre / Hub Manager

Liverpool

£42,013 per annum

Hours per week: 40

Employment type: Permanent

Our client is an ambitious and well-established housing group with deep roots in their three heartlands of Liverpool, St Helens and Warrington.

Their charitable arm is committed in supporting the development of stronger communities; creating connected, independent and sustainable neighbourhoods, through empowering people to achieve their full potential. Dedicated to their staff, families and communities, striving for happy and healthy lives for all. 

The Foundation has distinct programmes to support employment and skills, health and wellbeing, financial and digital inclusion, and young people. They are expanding their programmes and are recruiting across all disciplines. 

They are looking for dynamic and compassionate workers who enjoy developing their own skills alongside enabling their clients to grow, achieve and succeed. Are you a team player who would thrive within this inclusive culture? If yes, they want to hear from you.

About the role:

Their Hub is a state-of-the-art youth and community hub, delivering a range of youth work programmes and interventions, alongside a vibrant commercial adult health and wellbeing offer.

Your main responsibilities will include:

• To manage the day-to-day operations of the Hub, providing leadership and support to operational managers.

• To deliver continued sustainable growth and income through Hub’s Commercial Growth and Income Plan.

• To develop and implement a strategy for the long term commercial viability of the Hub.

• To ensure youth work activities are delivered in line with their Foundation Outcomes Framework for young people.

• To ensure that relevant Health and Safety and Safeguarding policies and procedures are adhered to and embedded to deliver effective and safe services and operations.

To be successful in this role you will have:

• HND/Degree/Management qualification to Level 7 or appropriate experience.

• Demonstrates a track record of generating income through attracting external funding, in kind support and match funding.

• Track record of managing youth and community focussed programmes and initiatives.

• Experienced in stakeholder management including funding bodies and social investment partners.

• Be passionate, committed and self-motivated to inspire others to change. 

*Due to the nature of this role, any offers made will be subject to an enhanced DBS check. 

What they offer:

In return for your hard work, they can offer you a modern workplace that is challenging, supportive and gives you room to grow your skills along with:

• 22 days holiday rising to 25 plus bank holidays (pro rata)

• Holiday purchase scheme

• Company Pension Scheme – Employer contribution of 6%

• Company life assurance

Home -Start is a voluntary organisation committed to working with families to provide a quality service via our volunteers in the St Helens area.

Home-Start St Helens supports parents as they grow in confidence, strengthen their relationships with their children and widen their links in the local community. Our aim is to give children from 0-19 the best possible start in life.

We are looking for a person who has knowledge of the voluntary sector, experience of managing and leading a team, the ability to control budgets and financial systems and the skills to negotiate and secure short and long term funding.

 If you understand the needs of families with young children and appreciate the difference a well-funded and expertly managed scheme can make, we would like to hear from you.

Hours of work: 36 hours a week, office based at Home-Start St Helens, Peter St Centre, Peter St, St Helens. Merseyside.WA10 2EQ

Salary: £30,451 to £33,782 (NJC Scale 26-30) contributory pension available and own car is essential, as the role requires travelling to meetings.

A car allowance of £1,239 per annum is applicable. Mileage expenses are also covered.

Holiday Entitlement is 30 days per year plus Bank Holidays

Closing date:  5pm on Friday October 22nd

Home-Start is committed to Equal Opportunities.

We will let you know if you have been shortlisted for an interview. If you do not hear from us by Friday October 29th, please assume that you have not been successful on this occasion.

Thank you for your interest in joining our team.

We are looking for an Events Manager

Job Description and Personal Specification

Hours 35 per week

Salary £22,500 to £24,500 depending on experience

Fixed Term contract until April 2023

Reporting to: Chief Offer and working closely with our Digital Media Officer

Location: Based at our Hindley Office in Wigan with at least 50% of contracted hours there, but agile working across the Wigan Borough will be required on a regular basis

Job purpose

• To support the implementation of Wigan and Leigh Carers Centre programme of events and activities, as well as supporting third party events, ensuring that these promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation & fundraising maximizing income generation.
• To deliver a selection of events to ensure that a) recruitment and income generation is maximised and b) key third party events promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation and on-going fundraising.
• To work with the Digital Media Officer and Volunteer Coordinator to implement the stewardship matrix for event supporters, including regular communications and impact reporting.
• To work with other teams to ensure that all events are delivered with good practice events management and co-ordination.

Key responsibilities

Signature Events

• To support the delivery of the events strategy through delivery of high-quality events, designed to attract new and repeat service users.
• To manage the box office for all events on database system (Ticket Source) including setting up new events, logging and administering all registrants, guests and income related to events, utilising our MIS.
• To research guest information and share/signpost to other fundraising teams as appropriate e.g., corporate prospects etc.
• To assist in the research, development, and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities, sector trends and most importantly our service users
• To assist in the development and management of external suppliers, ensuring all suppliers work to agreed terms and conditions and to be responsible (with Finance Department) for all supplier/sub-contractor agreements and performance on managed events.

Third Party Events

• To work collaboratively with third party event organisers to ensure that WLCC maximises all fundraising and promotional opportunities whilst managing expectations of charity support and involvement in line with income levels.
• To generate interest, develop relationships and encourage existing and new stakeholders to run events in aid of WLCC to meet new income targets.
• To represent WLCC at key third party events and where appropriate speak on behalf of the charity, assist with the fundraising activities, and work with the volunteer co-ordinator to manage any volunteer support.

Event Supporter Stewardship

• To work with the Digital Media Officer and the wider Team to follow the Event Supporter stewardship plan for those supporters attending events, resulting in a communication plan detailing a schedule of stewardship activities.
• To work with the Communications and Charitable Giving teams to source content, so that we communicate the impact of support received, in a timely manner.
• To support follow up activity for prospects identified following signature and third-party events, signposting their cultivation journey through to the Head of Events and/or the Charitable Giving team as appropriate.
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Digital Media Officer and the wider Team, overall financial management of events activities, budgeting, planning, controlling, and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To work in close collaboration with fundraising account managers to generate auction items for both third party and Willow events. 
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.
•  

Person Specification

Qualifications, Knowledge and Experience

Essential

• Degree level or equivalent experience
• Proven experience of supporting several events including negotiating with external contractors and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects, and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as a part of a small, flexible, and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events, or marketing environment.

Desirable

• Experience of working with senior stakeholders to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the charity / fundraising sector.
• Knowledge of online booking systems such as Eventbrite / Ticketmaster

Skills and Abilities

Essential

• Confident and articulate, able to build successful, mutually beneficial relationship with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on several different projects simultaneously.
• Organised, pro-active self-starter, capable of taking initiative.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to always maintain confidentiality.  Nb bc
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets, and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic, and able to enthuse
• Flexible and proactive problem solver
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of WLCC

Desirable

Empathy with the cause and knowledge of issues faced by young unpaid carers and adult unpaid carers supporting people living with:

• Mental Health
• Substance Misuse
• Long Term Medical Condition i.e., MS, Epilepsy, Dementia
• End of Life Care

Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.

Essential

• Own car and current driving licence

General

We offer the following competitive benefits package:

• 25 days annual leave rising to 30
• Pension Fund
• Flexible Working policy
• 5 days paid Carers Leave

BACKGROUND INFORMATION

Our Vision: To support unpaid carers aged 5 upwards, who support a family member, friend or neighbour living with a disability, substance misuse, mental health, or long-term condition to access holistic wellbeing support delivered by WLCC and our funders.

Our Mission: to provide support for unpaid carers aged 5 upwards

To be a recognised centre of excellent in the provision of information, training and support, provided for carers to improve the carer’s quality of life and give all carers a voice”.

Our Values: 

1. Recognise that all carers have different needs and listen and provide what carers really want
2. Treat everyone with respect, equally without prejudice and with integrity to the highest standards
3. Be proactive, seek out carers, recognizing that everyone has something to offer
4. Provide a welcoming friendly environment
5. Encourage carer participation

ABOUT WLCC

Wigan and Leigh Carers Centre is an independent registered Charity (1138908) that supports unpaid carers looking after someone who lives in Wigan Borough.

Wigan and Leigh Carers Centre was established in 2010 and is a Network Partner of Carers Trust.

At the Centre we aim to support both young and adult carers to recognise their own needs, have their voices heard, help with their physical and mental wellbeing and ensure they are fully understood, valued and supported in their caring role.

WLCC is the only charity in Wigan commissioned to carry out Carers Assessment under the Care Act 2014

Application Instructions:

CV

Please include a covering letter or supporting statement

Summary

The role of Senior Volunteer Development lead has become available for a 12-month fixed term maternity cover contract. This exciting role is vital to the delivery of our charities "fighting diabetes with you" outcome driver. The role involves supervision of the North of England volunteer team, significantly the role is to develop maintain and grow our volunteers and supporters in line with our five-year strategy "a generation to end the harm"

Interview Date(s): 10 & 11 November 2021

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

To supervise and develop the North of England Volunteer team, in synergy with the rest of Team North, to creatively recruit and retain both new and existing volunteers and supporters looking for impactful partnership opportunities in line with our charity's strategy. To oversee and develop all volunteer processes particularity safeguarding in line with Diabetes UK Charitable commission guidelines. Ability to work flexible hours including evenings and weekends is essential

Ideal Candidate

Will be able to demonstrate the ability to build and develop relationships and partnerships internally and externally, have project management skills, remain calm under pressure and have a good sense of balance conflicting priorities. The ideal candidate will be confident in working autonomously managing varying responsibilities, strong knowledge of Safeguarding policy's and producers concerning children and vulnerable adults, the assurance to act as the safeguarding contact.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.