Communication and Engagement Post

The Rape and Sexual Abuse Support Centre (Cheshire & Merseyside) in partnership with the North West Strategic Direction for Sexual Assault and Abuse Services has an exciting position available for a Sexual Violence Communication and Engagement Manager. The postholder will have a track record in project management and marketing.

This is a new and developing role that has been created to react to the findings of sexual violence criminal justice pathways for sexual violence victims in each of the North West regional areas. The post is based in Warrington with travel around the North West. Working from home would be considered.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role
This is an exciting opportunity to support us to develop and deliver our vision for our client facing services by ensuring that we have the right systems and procedures in place to drive continuous improvement.

As Governance and Procedure Manager you will work closely with Crisis Client Services leadership team, Crisis members, staff and volunteers to ensure that we understand our performance and the improvements we need to make, including ensuring that our policies and procedures are fit for purpose (reflecting learning, innovation and good practice), up to date and adhered to.

About you
To be successful in this role you will have demonstrative experience of quality assurance programmes and introducing these within organisations.

You will have experience of developing, implementing and managing internal audit processes within an organisation; of developing qualitative and quantitative data to inform decision making and drive continuous improvement and in developing and implementing compliance to policies, processes, and procedures  

You will also be able to evidence that you have developed successful relationships across organisations and externally with colleagues, clients, volunteers and experience of project planning and delivery, including monitoring and evaluation, and working to targets.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please Click on the 'Apply For Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.
Closing date: Sunday 11 October 2020 (at 23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Do you have the personal commitment, maturity, drive and person-centred values to be able to make a real difference to the lives of people with complex needs?

The Registered Manager will lead the operational management of a service designed to meet the unique needs of 15 individual adults who have learning disabilities, autistic spectrum disorder, mental health diagnosis and complex health needs which may also include presenting behaviours which may challenge.

The Registered Manager will ensure that the service strives to achieve and maintain the highest levels of quality, meeting all CQC standards and contract requirements and that this can be demonstrated through comprehensive quality and contract monitoring processes. You will ensure that the service works in a cohesive and coordinated manner and that service users experience fully integrated care and support. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections.

You will promote and reinforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your rewarding role will include responsibility for:

• Recruitment and selection of staff matched to the needs of service users
• Management and deployment of staff to meet the needs of service users
• Team building and maintaining a highly motivated workforce
• Ensuring continuous, reliable and consistent service delivery at all times
• Meeting assessed needs and maximising positive outcomes
• Performance management
• Compliance with CQC & commissioner expectations and standards
• Effective contract management
• Effective prevention and management of incidents
• Positive risk management
• Staff support, supervision, coaching and training
• Excellent customer care for all stakeholders and preferences within available resources
• Responding to referrals and undertaking initial assessments of need
• Ensuring all service users have a co-produced plan of support and a designated Key Worker
• Co-ordinating a programme of regular person-centred reviews which put each person’s views and preferences at the heart of planning and decision making
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You must have prior experience of supporting people with a learning disability and/or autism who have complex needs and who communicate through behaviour that challenges. You must have supervisory/management experience. You will have thorough knowledge and experience of PBS strategies and positive risk management approaches, founded on the principles of least restrictive practice. You must demonstrate excellent assessment, support planning and report writing skills. Some experience of managing successful transitions from and into services is essential.

You will be able to demonstrate skills in managing and motivating a large staff team to achieve the highest standards of person-centred practice. You will be able to lead from the front and delegate effectively as well as to work collaboratively in providing direct care and support as required. You will be warm and emotionally intelligent with the ability to build positive, trusting relationships with service users, their families, staff and partner agencies. You will be able to support our commitment to creating an open, reflective and accountable culture which is underpinned by ethical practice, dignity and rights. You will be a confident and professional practitioner and manager, able to communicate clearly and persuasively and to contribute effectively to multi-disciplinary decision making, planning and review processes.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability and/or autism and people with physical disabilities and mental health needs. The support we offer is tailored to the individual and promotes their independence and community engagement. We are an Investor in People accredited employer of a diverse team of over 5000 well supported staff across the country.

You will be joining a progressive charitable organisation, strongly committed to investing in your professional development through both practice-based training and academic study. You will also be part of our highly committed and mutually supportive team of operational managers in the North West region and a network of Registered Managers across the country who strive to meet and exceed CQC standards. By joining this team you will be able to access peer support and expertise.

Older people are amongst that hardest hit by the current pandemic, and millions have been turning to Age UK for help. Calls to our trusted Advice Line have doubled and requests for telephone friendship have trebled. Following the reopening of our stores after lockdown, increasing the income our shops generate is more important than ever to ensure we can continue to deliver vital services to older people who need us the most.

Age UK are recruiting for an Area Sales Manager to join the retail team on a full-time permanent basis. With support from an experienced Divisional Sales Manager this is an exciting opportunity for an experienced retail professional to take responsibility for the performance of 17 Charity Shops across Liverpool, Cheshire and North Wales region.

The successful Area Sales Manager will
* Be responsible for overall business performance of stores within your area.
* Build a commercially focussed sales environment at shop level, identifying opportunities to maximise trading potential, ensure all shops meet or exceed agreed KPI's and actively managing underperformance.
* Monitor sales, expenditure, and key performance information to identify opportunities for growth and development.
* Drive initiatives to increase levels of stock acquired over the door e.g. corporate donations, local businesses, schools, media activity, and ensure sufficient cost-effective stock generation at shop level.
* Ensure the right culture, skills and, knowledge are in place and Age UK competencies and values are upheld.
* Plan, manage and execute meetings with shop manager team as required, relaying instructions and messages to shop level in a positive and engaging manner.

About you

* You will have a successful proven record of achievement in a multi-site retail business environment at regional level within the retail or Charity retail sector.
* You will need proven field management experience within a geographically diverse area and a background recruiting, managing and developing staff in a retail environment.
* You should have a thorough understanding of the UK Charity Retail sector.
* You should have the ability to review, set and monitor shop budgets along with the ability to review and interpret complex financial data.
* A Full Driving Licence is essential as is flexibility to travel and stay overnight when required

What we offer in return

In return we can offer an excellent salary of £30,000 to £35,000, and great benefits including 26 days annual leave + bank holidays, excellent pension, life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

Telephone interviews will take place on 30th September and face to face interviews 13th October for successful candidates.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Residential Manager

Are you a Residential Manager who understands the challenges young people face in day to day life? Do you have previous Management experience? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Care in Mind have a fantastic opportunity for a Residential Manager to join our friendly and professional team where you will work within our Residential Home based in Neston, Wirral over a 37.5 hour, 7 day working rota, completing early and late shift patterns alongside occasional sleep ins so flexibility is required.

What’s on offer:

- Competitive salary - £28,415.43 - £37,303.91 (Dependant on experience)
- 27 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Enhanced sick pay
- Death in Service (3x annual salary)
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development (Level 5 Diploma in Leadership and Management)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Residential Manager you will:

- Have the overall responsibility for the day to day management of a 5 bed residential home for young people with mental health needs.
- Be responsible for the day to day running of the home including managing the staff team, maintaining the quality of care, recruitment and training of staff, budget management and maintaining overall CQC compliance
- Be educated to the provision of quality care and support for all the Young People, ensuring or facilitating their physical, social, psychological, intellectual, and spiritual needs within the resources available.

As a Residential Manager you will have:

- Full UK Driving Licence & access to a vehicle for work purposes
- Minimum 12 months’ residential supervisory management experience
- Must hold the Lead Adult Care Worker Level 3 qualification or equivalent and be willing to work towards Level 5 in Leadership in Health and Social Care
- Experience with working with Quality Care Commission (CQC) or Ofsted registered services.

The closing date for this position is Friday 2nd October so please ensure you apply before this date If you are interested in being a part of an exciting development of our new Residential Home with colleagues who thrive in developing and rebuilding young people and young adults with complex difficulties.

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

**We reserve the right to close the advert early, should we appoint a suitable candidate.**

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Residential Manager, Residential Care Manager, Supported Living, Children’s Home, Residential Child Care, Children’s Residential Manager, Senior Children’s Residential Worker, etc.

Ref: 94154

We are a long established Supported Housing Service that is contracted to deliver our specialist mental health housing provision in the Borough of Lewisham. This is an exciting opportunity to join our dynamic and innovative team, utilizing the Recovery Model and a Trauma Informed Approach to support service users into independent living within a period of 2 years. We are creative in responding to local challenges and changing needs and are committed to service user involvement and co-production in all that we do.

We are looking for two enthusiastic and proactive individuals to join our service. You will have the opportunity to manage your own caseload with support and supervision and to work as part of a team. The successful candidates will utilise the Recovery Star tools and a strength based, Trauma Informed model to promote independence and plan resettlement into the community. You will ensure  action Plans are formulated with clear objectives and SMART outcomes, agreed jointly with service users and  reviewed regularly  in liaison with relatives, care co-ordinators and relevant others. We are committed to the principles of Co-Production and there is an expectation to encourage and support service users to be fully involved in all aspects of service delivery.  You will be expected to carry out full risk assessments of service users, incorporating the views of any other agencies involved and of the service users themselves. We have a successful volunteer programme to support delivery of action plans and you will have the opportunity to supervise a volunteer for which full training and support will be given. As part of our commitment to developing the skills of service users we deliver a comprehensive workshop programme which all staff are given training and support to co-deliver.

The successful post holders will be qualified to at least NVQ level 3 Health and Social Care or equivalent, with a minimum of 2 year’s experience in mental health work, either as a member of staff or as a volunteer. You will have knowledge of the recovery model and principles of co-production and be willing to work weekends and bank holidays on a rota basis

Our Values: People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.
If you can relate to these and have the necessary skills and attitude we can offer you:

• A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and on going quality training
• The opportunity to become part of Family Action initiatives
• Flexible working hours
• Managed work loads with regular supportive and reflective supervision

To download the documents to apply and for further information, inlcuding the benefits we offer, please visit our current vacancies page.

Closing date: 19th October 2020, 9am 

This is an exciting time to be joining Chester Students’ Union. We have had a recent refocus on our charitable objectives, ensuring strong delivery of the core elements of a Students’ Union including effective representation, independent advice and a diverse range of social opportunities. The organisation is energised in becoming the best it can be for over 12,000 students at multiple sites across Chester, Shrewsbury and Warrington.

Role Purpose

To provide strategic leadership in the organisation for HR, people and overall student engagement. Additionally, to provide oversight and support to Heads of Department within our membership services and marketing and sales functions. To deputise where required for the Chief Executive Officer.

Key Responsibilities

• To lead work on our people and HR functions ensuring over time we achieve appropriate accreditations such as Investors in People (IiP)
• To work with the CEO in supporting elected officers to achieve their goals, providing coaching and mentoring
• To empower and support managers of our marketing and student opportunities functions
• To provide support and leadership to our advice and representation staff
• To lead work on maximising student engagement through developing and enacting a clearly defined strategy at all sites
• To deputise for the CEO in their absence

Further Information

A job pack with more information including a full role description and person specification can be found on our website which you will be redirected to when you click 'apply on website.'

Job Title: Independent Living Mentor x 2

Roles: 1 x Full Time role (substantive)
1 x Full Time (fixed for 12 months from
commencement, looking to obtain further funding)

Salary: £22,178.00

Hours: 37.5 hours per week, over 5 days. Will involve weekend and evening work on a rota basis so a 7 day offer of support can be achieved (1 weekend per fortnight).

Holidays: 22 Days plus Bank Holidays

Base: Will be expected to work in the Emergency Accommodation setting for Wigan and Leigh.

Responsible to: ILM Team Lead

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 5/10/20 – 12 Noon

Interviews: 9/10/20

**Please note that the vacancy may close early if a satisfactory number of applicants are received ****

*** We are a Christian Charity with Christian Values supporting the Wigan Community *****

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. This is an exciting opportunity for a motivated individual to join the charity in an exciting and rewarding role. Your role will be to prioritise and ensure restoration through assertive and proactive support with individuals within an emergency accommodation setting. You will be providing a service to some of the most vulnerable individuals within the community and ensure an offer of quality service is provided which is highly effective and responsive. You will need to be committed and forward thinking to ensure that no one is left behind and unmotivated.

JOB PURPOSE

To provide individual and bespoke support to vulnerable individuals within the Wigan and Leigh offer of emergency accommodation within a time frame. You will ensure support will be carried out in an asset based approach ensuring that accurate advice and information is provided to give individuals the necessary information required to make informed decisions. The information you provide will guide individuals in making choices that will lead to suitable and quick offers of long term accommodation. Tailored support will then be brokered to ensure a continuous offer of support is provided within the community to maintain sustainable tenancies and welfare support offers. During support, the ILM will ensure that people have access to relevant services, advocacy and wellbeing support.

You will be working with passionate and dedicated people who pride themselves on their achievements with the local community and support each other. MSDP is a long-standing Charity within Merseyside/Wirral.

MSDP is a charity that has been involved with the Deaf and Deaf Blind community for over 150 years. It was founded by George Healy, a Deaf man, who in May 1864 established The Liverpool Adult Deaf and Dumb Benevolent Society. The society provided an employment bureau and sometimes employment for the jobless, interpreters for all occasions, social gatherings for the Deaf Blind and financial help for the poor.

In the late 1980s the Society’s head office relocated to Queens Drive in West Derby, Liverpool. 3 years ago this office was replaced by a purpose built modern building in the same location. This location is a central place in Liverpool and is easy to access via public transport. The Society also has an office on the Wirral and bases in Sefton.

MSDP offer a wide range of services to assist the Deaf and Deaf Blind members of our community and their families. Our services consist of Duty, Support, Equipment and Advice. We also offer Deaf Awareness courses at corporate level, including Schools and Hospitals. We have Deaf tutors that deliver our British Sign Language (BSL) courses from Level 1 to Level 6 and we offer Interpreter courses too. We pride ourselves on our high success rates.

MSDP require a committed person to drive our organisation forward. You will have a Minimum BSL level 2 qualification and you will have proven that you are a dynamic and inspirational leader.

An important part of the COO's role is to represent the charity to external audiences and work with surrounding organisations, to ensure that everyone can access our services. So, confidence in meeting people and public speaking will be essential.

Travelling to our other MSDP offices and other organisations will be required.

A BSL version of this advert is available using the following link: https://youtu.be/4QD3whPLp6Q

To apply;If you have the drive and ambition to fulfil this challenging but rewarding role ,please submit your CV which must be accompanied by a covering letter showing how you meet the requirements of the role to Karen Devlin.

Our partner is a recognised organisation working to offer greater safety to people in conflict- affected communities, and the opportunity to rebuild their lives, livelihoods and futures in the aftermath of war. They are seeking a Regional Finance Officer to support in the provision of financial leadership to the programmes they are undertaking in the Middle East and North Africa. This is a newly created role, and is an excellent role for a charity finance professional looking to move to a field-based position.

Responsibilities

• Work with the Regional Finance Manager in the financial monitoring the portfolio of grants and contracts across the region, supporting in the development of appropriate controls, processes and tools to ensure effective management of these.
• Support in the production of timely donor reports, and in monitoring project costs to completion.
• Provide support in developing donor budgets, and country budgets.
• Support in the day-to-day programmes finance – entering monthly journals, reviewing and reconciling country cashbooks, and reviewing and reconciling payment requests and reports from implementing partners.
• Assist in monitoring of compliance against donor regulations, the organisational requirements, and overseas statutory regulations.
• Assist in preparing for grant and external audits.

Requirements

• Qualified or part-qualified accountant with strong accounting, financial management, and risk management skills.  
• Strong finance business partner, able to coordinate and review information from country offices and implementing partners.
• Grants compliance, management and reporting experience, specifically experience of managing DfID, ECHO and UN funds.
• Astute & succinct, with excellent communication skills, and demonstrable experience of working with finance and non-finance staff.
• Resilient and culturally sensitive, willing to work in a challenging environment.
• Previous experience of working in a finance role in a humanitarian context is highly desirable.

This role is based in Amman, Jordan with travel to other countries in the region. Competitive salary, based on experience, & generous benefits.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24 hour Supported Housing service in Longview House, Liverpool, is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

The salary for this post is £17,004.00 with potential earnings of up to £17,230 per annum (pro-rata).

This is a permanent post, requiring the post-holder to work 30 hours per week. 

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

1. DESIGNATION Marketing and Communications Officer

2. HOURS 36 per week (some planned unsocial hours)

3. SALARY NJC Scale scp 13 - 17 (£22,021 – £23,836)

4. LOCATION Registered Office, Warrington

5. RESPONSIBLE TO Marketing and Communications Manager

6. ACCOUNTABLE FOR Some volunteer supervision

7. PURPOSE OF POST

   The post holder will report to and assist the Marketing and Communications Manager, helping to champion and manage the PAPYRUS brand and supporting the delivery of our projects and services through developing engaging and targeted content. They will act as the day-to-day lead on our social media channels with the aim of increasing reach and engagement, and regularly report on data and insights to inform strategy.

8. KEY RELATIONSHIPS

   Marketing and Communications Manager, Marketing and Communications Team, Head of Marketing and Communications; CEO; Staff and Volunteers; PAPYRUS members and supporters; Media Manager.

9. MAIN DUTIES AND RESPONSIBILITIES

   1. Day to day running of social media platforms

      1. Run our social media accounts (Facebook, Twitter, LinkedIn, Pinterest and Instagram and TikTok), using these to promote our services, increase brand awareness and drive engagement with our audiences;

      2. Develop the charity’s online presence by exploring new opportunities and channels to appeal to different audiences;

      3. Proactively search for, curate and share content from appropriate third parties and monitor news and developments within mental health and suicide prevention;

      4. Track our reach and engagement using insight and analytics tools, reporting regularly to the Marketing and Communications Manager.

   2. Coordinate and report on digital marketing

      1. With the support of the Marketing and Communications Manager, manage effective digital advertising campaigns using Google AdWords and Facebook advertising;

      2. Maintain the charity’s Google AdWords account, including keyword research, bids and budgets;

      3. Report on outcomes (including impression share, quality score and other account metrics).

   3. Help plan and deliver organisational communications

      1. Assist in maintaining and updating the central communications timeline and help promote awareness campaigns around key dates and themes;

      2. Help produce and distribute regular e-news updates and a new monthly e-Newsletter to our members and supporters, maintaining our database account and subscriber list on Raiser’s Edge;

      3. Help promote and assist with the organisation of PAPYRUS events and seminars;

      4. Provide communications support to other teams within PAPYRUS as required.

      5. Assist with Internal Communications delivering key messages to staff and supporting with the monthly newsletter.

   4. Assist with brand management and design

      1. Support the Marketing and Communications Manager in ensuring the PAPYRUS brand is consistently used across all channels (including any use by third parties) as per our guidelines;

      2. Help produce creative designs and artwork for print and digital requirements, utilising in-house design tools and software (including Adobe Creative Cloud and Canva);

      3. Maintain and update in-house branding and collateral, our image library, stock photography, templates and presentations.

   5. Assist with the production and distribution of PAPYRUS literature

      1. Assist in the design and delivery of literature and merchandise, liaising with other departments and external designers where required;

      2. Assist with the PAPYRUS Newsletter: develop content ideas for forthcoming editions, collate and chase authors for articles, keep track of schedules and deadlines, proof and mark up editions, and liaise with designers where required.

   6. Support with the maintenance of our website and content management

      1. Support the Marketing and Communications Manager in regularly updating the website with new content or features through the content management system, liaising with web providers where necessary;

      2. Help develop different user journeys and profiles, liaising with external suppliers where required, and report to the Marketing and Communications Manager on website use and future development opportunities.

   7. Undertake research and analysis to inform decision-making

      1. Assist with running internal working groups to develop ideas and campaigns;

      2. Help conduct research as required to inform decision-making and test ideas and materials;

      3. Analyse and regularly report on statistics to improve and inform our marketing activity (using Google Analytics, Raiser’s Edge and Meltwater).

   8. Help maintain communications procedures, guidelines and best practice

      1. Act as the first point of contact for communications queries, co-ordinating the appropriate response from PAPYRUS and linking in with other departments where necessary;

      2. Increase the number of organisations that promote PAPYRUS and our services and compile a list of key communications contacts to increase information sharing;

      3. Help create internal reference tools and templates.

   9. Engage with and support members and stakeholders when required.

   10. Respect confidentiality and manage data according to PAPYRUS policy.

   11. Understand your duties and manage any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

10. ADDITIONAL DUTIES

    It is the nature of the work of PAPYRUS prevention of young suicide that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

11. CONFIDENTIALITY

    It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

12. BASIC PRINCIPLES

    The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. They must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

13. CONDITIONS OF SERVICE

    Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

14. QUALIFICATIONS

    See Person Specification

PAPYRUS is committed to safeguarding and requires all employees and volunteers to share this commitment. Therefore, an enhanced DBS check is required for this appointment.

PAPYRUS is an equal opportunities employer. We particularly welcome applications from black and minority ethnic candidates as they are under-represented within our organisation at this level.

Please visit our website for full detail and application form.

Support Worker

Are you passionate about caring for people in your local community and working to support their clients to live independently in their own home? As a leading care provider they have a number of Support Worker opportunities in the Winsford area, working for a Company who truly values their staff to improve the lives of their clients.

This is an exciting time to join a family friendly Company who is expanding and seeking to organically grow the care service across the Chester area. With over 400 staff employed by our client they strive to recruit the right candidates who have a passion for people and to deliver exceptional care.

The Support Worker role is integral to achieve this aim, with lots of opportunities for career progression and professional development for the right candidates who share the same vision and values as their organisation.

What you will be doing…

You’ll be working with a warm, friendly team based in head office to provide care in the local area of Chester. Joining our client you will not just be joining a Care Company; it’s a family who supports clients and staff. You will be involved in a variety of care duties involving:

• Personal care supporting clients independently in their own home:
• Monitoring blood sugars, medication management;
• Meal preparations and management of specialist dietary requirements;
• Domestic duties;
• Continence care;
• Dementia care;
• Shopping.

About you …

They are looking for warm, charismatic and friendly individuals who are seeking to make a difference to their clients lives. A caring individual who is passionately committed to improving client care.

Ideally, you’ll be able to drive and have access to a car. You’ll be committed to providing support across the Chester area, covering Blacon, Lache, Handbridge, City Centre, Vicars Cross, and Ellesmere Port.

Whilst the majority of clients require female Support Workers, which is classed as a genuine occupational requirement under schedule 9 of the Equality Act 2010, they do have a number of opportunities for male support workers to come and join the Team.

Previous experience in a care setting is preferable, but not essential as full training is provided throughout your career.

Hours available…

• 7am – 2pm
• 7am – 6:30pm
• 12pm - 11.15pm.
• 3:30pm – 6:30pm
• 3:30pm – 11:15pm
• 6:30pm -11:15pm

What you will receive in return…

• Competitive salary of £9.00 to £9.80 per hour
• Company uniform and mobile phone
• Free DBS check
• Opportunities for a flexible working pattern
• Access to an Employee Assistance Programme
• High street discounts
• Travel time and competitive mileage rate
• Access to Occupational Health support
• Comprehensive induction and training
• Opportunities for ongoing development and career progression
• Annual recognition event
• Personal pension scheme
• Extensive PPE available for all staff

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 94151

We are looking for an efficient, experienced, motivated and highly competent Personal Assistant/ Administrator, to provide secretarial and administrative support to the CEO/Founder of Savera UK.

The post holder will need excellent communication and interpersonal skills so they are able to communicate effectively with a range of people including professionals, external agencies, service users, the public, and staff at all levels.

Designation: Personal Assistant/Administrator responsibilities

Contract: Part time, (3 days a week, flexible) £19.500, pro rata

Reports to: CEO/Founder, Savera UK

Primary purpose of job:

The successful candidate will have two areas of responsibilities, where they will provide general secretarial support to the CEO, and administrative support to the small Savera UK team.

They will also directly support the Chair and the Board of Directors, providing information management support to enhance their effectiveness. Providing a comprehensive and confidential high level administration support.

Responsibilities will include:

Personal Assistant & Support

• Acting as a first point of contact: dealing with correspondence and phone calls.
• Support the CEO by providing a high standard of personal Executive level assistance to meet the needs of the CEO’s objectives, including a significant amount of diary management, setting up meetings/appointments and travel.
• Support the Chair and Board of Directors members as required with setting up meetings, drafting agendas, taking minutes at meetings, circulating papers.
• Undertake a range of Governance duties, including amendments to Directors details with Companies House, company insurances and Health and Safety requirements.
• Managing databases and filing systems. Comply with data protection legislation, manage company files and filing (both electronic and hard copy), archiving or disposal of documents when appropriate.
• Conducting research on behalf of the CEO
• Typing, compiling and preparing reports, presentations and correspondence.

Administrative and Finance Support

The successful candidate will have the responsibility to administer the organisation’s finances, including record keeping, assisting in the preparation of the annual accounts for audit, submit annual returns to the Charity Commission and Companies House, coordinate staff payroll, information systems and liaise with relevant payroll agency, prepare and make payment of all invoices and receipts, administer and maintain petty cash account.

Other administration responsibilities will include: Maintain staff records; sickness and holidays on a monthly basis; telephone calls and enquires into the service; and general secretarial duties to support the team. Also minute-taking of meetings as required. Management and maintenance of the contact and stakeholders database; coordinate staff training.

Marketing and Distribution:

The post-holder, in liaison with the PR support company, will have some responsibilities to update Savera UK Website, Facebook, Twitter and any other social media as, and when, required ensuring that the materials and communications for the organisation is updated and available for distribution and promote the work and image of the organisation at all times.

General:

The post-holder will carry out duties with full regard to Savera UK’s Equal Opportunities policy; Participate in staff training and development activities as required and carry out any other duties commensurate with the post as required

Review Arrangements:

The details contained in this job description reflect the content of this job at the date of preparation. It is however possible that over time the nature of the job will change. Consequently the Savera UK Board/Directors will expect to revise this job description, from time to time, in consultation with the post holder at the appropriate time.