Project support jobs in wallington, surrey

An exciting opportunity to support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Money Advice Caseworker - Equitable Debt Advice Project

Salary: NJC Salary Scale SO1 - £37,389 to £39,258 per annum 

Full-time: 35 hours per week

Term: Permanent

We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.

The Equitable Debt Advice Project is an innovative new multi-year project funded by Impact on Urban Health.

This role will provide in-depth debt advice casework and wrap around support for vulnerable local people, with the aim that it will lead to better and more sustainable outcomes. The intensive nature of the casework support provided will be reflected in the targets.

The project aims to target predominantly black and minority ethnic people who are in debt through developing partnerships with local groups and community organisations who serve these communities in Southwark.

You will have:

• Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
• Ability to write detailed up to date case notes, letters and reports as required in plain English.
• Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
• Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Monday 23 June 2025

Interviews will take place on Thursday 26 June 2025

For further information and an application pack please visit out website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.

The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.

The role will be on a shift basis: 7.30am to 3.30pm and 2.00pm to 10pm.The team comprises of: Move on coordinator,Therapist, Housing Officer, 16 Support workers, Team Leaders x 2 and Project Manager.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
- Open to feedback and self development.

What you'll bring:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

The organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing and skilled team of over 30 people, we help our partners to be consistently impactful and sustainable through a combination of specialist support and use of digital tools.

This project would support our Evaluation Practice. The evaluation team works with over 1,500 schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t for young people. As well as tailored consultancy and support for our partners, we support schools and organisations to collect and evaluate educational data through an in-house digital tool (our “School Impact Platform”) – which this project would support.

The opportunity

We are seeking an experienced data engineer to help transform our data infrastructure to better manage our growing dataset of over 14 billion records and create more efficient analytics capabilities. This is a hands-on technical role that will involve both strategic advisory work and practical implementation.

Initially a fixed-term project of around 3-4 months, working to the project outcomes, there may be opportunities for longer-term advisory and technical support following completion if this is of interest.

We are happy for you to work flexibly although would expect the majority of your time to be committed to this project. We expect the work to be conducted predominantly remotely, with a few key meetings in person at our London offices, though you are welcome to use our office space throughout. We anticipate the project being outside of IR35.

What will you do?

Our School Impact Platform brings together existing data from schools (for example, on student demographics and attendance at school) and other forms of data (for example, surveys on student wellbeing and motivation) to help school leaders and educational organisations better understand the impact of their educational choices and programmes.

Part of this involves processing significant data from schools, and we are looking at options for how this could be handled more effectively and be more easily extracted for analysis.

We currently have 14 billion records in a PostgreSQL table, which we believe could be stored more cost effectively and allow for faster data retrieval by using new or alternative data stores. We would also like to develop data pipelines to take data from Postgres to serve analytics use cases, either in new Postgres tables or potentially in a data warehouse or similar.

We would like someone to help identify the best solutions for both areas, assuming our assumptions are correct, and lead the majority of the implementation. You would work closely with our in-house software development team and an existing consultant with experience in data analytics.

A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful contract tender submissions.
• Planning and developing successful fundraising strategies and action plans.
• Major Donor, Legacy or Corporate fundraising strategy and delivery

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.

Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).

Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.

Please note that applications will only be considered where the screening questions are fully completed.

Here's what some of our team say about working for Charity Fundraising Ltd:

"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely" 

"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"

“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”

"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."

Are you experienced in UK policy and ready to lead on complex issues? Are you ready to use your policy expertise to drive meaningful change?

The MND Association is looking for a Policy Manager to shape and lead our policy influencing activities across England, Wales and Northern Ireland. In this key role, you will develop and promote policy positions that ensure our voice is heard in public debates and among decision-makers. You'll work with a wide range of stakeholders to influence change and improve support for people living with and affected by motor neurone disease. We're looking for a Policy Manager with strong analytical skills, political insight and clear communication abilities, who can work confidently both independently and as part of a collaborative team.

Key Responsibilities:

• Manage and develop policy, research and analysis work to position the MND Association in key debates
• Monitor and analyse public policy to identify barriers and propose evidence-based solutions to support campaigns, briefings and submission
• Communicate the MND Association's position through high-quality briefings, reports, submissions and speeches
• Develop and maintain relationships with policymakers, government officials, and key sector organisations
• Represent the Association in external policy and consultation forums
• Support the implementation and evaluation of the Association's Public Affairs and Campaigns strategy
• Keep internal colleagues informed of relevant policy developments
• Circulate policy positions to varied audiences in accessible formats
• Lead and support policy-related meetings, seminars and consultations
• Line-manage Policy Advisers and oversee commissioned projects where required

About You:

• In-depth knowledge of health and/or social policy in the UK
• Strong understanding of UK political systems, including Westminster and the devolved nations
• Proven experience in delivering impactful research and policy analysis
• A successful track record of policy development and influencing change
• Ability to interpret and comment on complex issues clearly and effectively
• Experience of managing staff and external consultants
• Strong planning and organisational skills with the ability to meet deadlines
• Willingness to travel across the UK and attend occasional evening or weekend events

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas

• Familiarity with UK political systems, including Government departments, Westminster and the devolved nations.
• Excellent communication, negotiating, reporting influencing and negotiating skills
• Excellent planning and management skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

The Policy Manager role offers a chance to make a real difference while working in a supportive and flexible environment. If you have the skills, experience and commitment to drive positive policy change, we would be delighted to hear from you.

Join us as a Policy Manager and help shape a better future for people living with and affected by MND.

About the role

We are looking for people to join our Haringey team as a Support Worker (known internally as a Project Worker). Across our services we support people through semi-independent Housing, specialist mental health or complex needs accommodation and a variety of other accommodation options. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.

1 x Support Worker – Haringey Complex Needs Service, N15
Supports rough sleepers and those at risk of rough sleeping with complex needs with independent living skills, especially tenancy sustainment and routes into training and employment. Supports 23 single homeless people aged 18-65 with additional support needs, including those around social isolation and life skills.

Why not join the team to support our clients on their recovery journey by:

• Working with clients to identify their personal aims and ambitions and work towards achieving them.
• Providing practical and personal support in an approachable, caring and person centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Working as part of the dedicated team on a weekly shift rota including early and late shifts, weekends and bank holidays.
• For some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

Above all we are looking for enthusiastic people who have a genuine desire to support people to transform their lives.

If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.

If you have good interpersonal and listening skills; patience and resilience we will provide you with the knowledge and training, you need to work with clients in a holistic and person-centred way.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10th June 2025

Interview and assessments on: W/C 23rd June 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Barnardo's Kickstart Futures Service; Floating Support for Care Leavers in Sutton.

Barnardo's, in partnership with The London Borough of Sutton, is providing a floating support service for Care Leavers with low to medium levels of support needs.

The service provides floating support to Young People across a range of properties located within the borough of Sutton, as well as a small number of Young People based elsewhere in the community, mainly around The London Borough of Sutton and neighbouring boroughs.

Some residents are Unaccompanied Asylum-Seeking Young People (UASYP), or survivors of Human Trafficking, who are over the age of 18.

The service delivers key work support to each Young Person on an individual basis and additional group work sessions for property residents. Key work sessions are scheduled in collaboration with the Young Person. Key work hours will be delivered flexibly to meet the needs of the Young People and include regular evenings and weekends in order to fit around college and/or work schedules for Young People who are engaged in Education, Employment or Training.

We are now seeking to recruit new project workers, with experience of working with Care Leavers, to help us grow this exciting new service. We would welcome applications for as and when part time workers.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

The Chartered College of Teaching is currently working on a number of exciting projects, and is looking for an EdTech Evidence Lead who will play a key role in the success of these projects. By joining our team as EdTech Evidence Lead, you’ll be helping us to support educators and EdTech companies to strengthen their use of evidence and build understanding around the effectiveness of EdTech products in schools and colleges. 

The role will run until March 2026 in the first instance, with potential for extension.

Job Title: EdTech Evidence Lead
Salary: circa £40,000 per annum dependent on experience
Contract: Fixed term until March 2026 with possibility of extension. Open to full-time/part time/freelance. A full working week is 35 hours and we offer flexible working options. We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Home based or office based, with hybrid-working options.
Start date: ASAP
Deadline: We will be reviewing applications and interviewing on a rolling basis so we will interview as soon as a suitable candidate is identified. Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter and indicate your preference of area / specialism in your cover letter.

We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status and providing meaningful professional learning opportunities for the teaching profession. 

The Opportunity

The EdTech Evidence Lead will play a key role in delivering one of our key projects, focusing on EdTech Evidence. Drawing on their experience and knowledge of EdTech, they will support EdTech companies and educators to build understanding about gathering and evaluating evidence for different EdTech products. They will develop guidance and materials to facilitate this, and work with internal colleagues and external stakeholders to develop resources, systems and processes that aim to promote and recognise ‘high-quality’ evidence around EdTech. 

Main responsibilities include:

• Developing tools and resources to support individuals and organisations to engage with, and in, gathering and evaluating evidence around EdTech
• Developing guidance and training which helps EdTech companies plan and carry out evidence-gathering activities for their products and prepares them to submit evidence for formal review
• Contributing to the development and delivery of processes and systems for formally reviewing EdTech evidence
• Build relationships with EdTech companies and other key stakeholders to understand their use of evidence relating to EdTech and engage them with the project
• Liaising with a range of stakeholders to promote the use of EdTech evidence and seek input into the design and development of key project deliverables
• Representing the project externally to promote engagement with both the project, and with EdTech evidence generally
• Leading on the delivery of key project deliverables and monitoring progress towards these.

Additionally:

• Attending and participate in CPD learning activities and training to maintain and develop your knowledge and skills 
• Arranging and participate in meetings, as required
• Performing other activities as and when required in order to fulfil the purpose and requirements of the role.

About You

We’re looking for someone who is motivated by our mission and truly passionate about supporting the education and EdTech sectors. 

The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.

Essential knowledge and experience

• Knowledge and understanding of the EdTech sector and marketplace
• Knowledge and understanding of research relating to education technology and approaches to evaluating its effectiveness and impact

Desirable knowledge and experience

• Degree/Postgraduate qualification in a relevant field
• A good understanding of the English school system including an understanding of evidence-informed practice and digital pedagogy
• Knowledge of designing or writing guidance or training materials
• Knowledge and/or experience of accreditation/ certification/evaluation of individuals, organisations or products

You will also demonstrate:

• strong verbal and written communication skills
• highly effective organisational skills, with ability to manage a demanding and varied workload
• confident user of technology including e.g. Microsoft suite or Google suite
• a willingness to develop your skills further and engage actively in CPD activities
• commitment to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Haringey Education Partnership

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have 160 member schools across Haringey, Enfield and Waltham Forest. 

The Role

The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success.  This role reports jointly to the Operations Manager and the Lead for Digital and Communications. 

Key Responsibilities 

Administrative Support

• First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
• Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
• Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
• Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams

Event / Visitor Coordination

• Prepare and manage meeting rooms and training venues liaising with trainers and delegates
• Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
• Creati event collateral in a professional and timely manner 

CPD Support

• Support with organising and hosting online and in-person training and courses
• Support with the development of CPD promotional material including brochures and flyers
• Support with uploading HEPs training programme and events onto website
• Support the technical and logistical setup for virtual meetings and webinars

Communications and Digital Support

• Website administration support, resolving member queries 
• Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
• Work with the Communications Team to ensure consistency in tone, branding, and messaging

Essential Skills and Experience

• Proven experience in an administrative or office support role
• Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
• Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
• Good numeracy and data-handling skills
• Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
• A proactive, positive, and collaborative approach to work
• A strong commitment to improving life chances for children and young people

Desirable Skills and Experience 

• Experience of working in or with schools or education settings
• Experience with event coordination or customer service
• Familiarity with maintaining websites and basic content management systems

Other information

Application Process: 

• Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.   Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.

Working at HEP: 

• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
• You will work in a supportive environment that values learning, innovation, and collaboration.
• We offer opportunities for professional development and encourage staff to shape and grow their roles.
• HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.

We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.

This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.

HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.  As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.

About the Role

This is an exciting opportunity to join IRMO as our Youth Project Coordinator and lead the Latin American Youth Forum (LAYF) – IRMO’s youth-led group for migrant and refugee young people aged 13–19.

LAYF offers a safe, supportive and trilingual space (Spanish, Portuguese and English) where young people can overcome barriers and begin to find their feet in the UK. Activities are designed to build confidence, support integration and foster leadership. Through the programme, participants can learn English through fun and engaging ESOL (English for Speakers of Other Languages) classes, take part in weekly educational, arts-based and themed workshops, and receive one-to-one support through a targeted coaching programme focused on education, volunteering and employment.

Young people also have the opportunity to join the LAYF Youth Steering Group, where they can develop leadership skills and inspire other Spanish and Portuguese-speaking young people, while exploring London and beyond through cultural trips and residentials.

As Youth Project Coordinator, you will be responsible for registering and onboarding new participants, designing and delivering a creative weekly programme of LAYF Space Workshops, and offering one-to-one mentoring to help young people access opportunities and build confidence. You’ll work closely with IRMO’s ESOL and Advice and Advocacy teams to ensure a joined-up and holistic approach.

This is a varied role that requires empathy, creativity and excellent organisational skills. You will play a key part in ensuring all activities are inclusive, engaging and safe, while monitoring progress and capturing the achievements of the young people involved. You’ll also be a positive role model, helping each participant realise their potential and feel empowered in their journey.

LAYF is delivered as part of Building Young Brixton (BYB), a consortium of ten Lambeth-based organisations working together to inspire and empower young people in the borough. Partnership working is central to the LAYF ethos, and the Youth Project Coordinator will collaborate closely with BYB partners to co-create activities, share skills and strengthen impact.

Key Responsibilities

• Recruit and register LAYF participants by assessing individual needs and matching them with appropriate activities

• Plan, co-produce and deliver a dynamic and engaging programme of LAYF activities – from arts and sport to inspirational talks – designed to build young people’s confidence, life skills and social connection

• Coach and support young people to thrive in their education and personal development through a targeted one-to-one coaching programme

• Plan and deliver quarterly trips and events that promote peer interaction and engagement with the local community

• Signpost and refer young people to relevant services at IRMO, BYB or other external partners

• Maintain accurate and up-to-date records, including registration forms, attendance, surveys, feedback, session plans and coaching logs

• Input and manage baseline and progress data using IRMO’s database and monitoring tools

• Produce compelling case studies and success stories to share with young people, funders and supporters

• Ensure the wellbeing and safety of all participants, following IRMO’s safeguarding policies and National Youth Agency (NYA) guidance

• Communicate with LAYF participants and families in a timely and appropriate way, respecting boundaries and overcoming communication barriers

• Promote LAYF activities through newsletters, social media and IRMO’s communications channels

• Represent LAYF and IRMO in meetings and forums with partners, funders and youth sector networks

• Work closely with IRMO colleagues to ensure the wider needs of young people and families are supported holistically

• Recruit, supervise and support LAYF volunteers

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person Specification

The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.

Essential

• At least one year’s experience working with young people in the UK

• Experience designing and delivering engaging programmes for young people

• Experience providing one-to-one coaching to young people

• Experience using M&E tools to collect baseline/progress data and contribute to reports

• Able to build trust with young people and maintain clear professional boundaries

• Ability to manage your workload, meet deadlines and respond to changing demands

• Resourceful and creative, with a problem-solving mindset

• Excellent verbal and written communication skills in English 

• Excellent verbal and written communication skills in Spanish

• Competent with Google Workspace, video conferencing tools, Word, Excel and PowerPoint

• Strong understanding of safeguarding

• Strong understanding of the barriers faced by young Latin Americans in the UK

• Clear commitment to IRMO’s vision, mission and values

• Willingness to work some evenings and weekends

Desirable

• Experience supervising or supporting volunteers

• Excellent verbal and written communication skills in Portuguese

• Qualification in Youth Work

• Qualification in Information, Advice and Guidance (IAG)

• Understanding of the UK not-for-profit sector, and UK education and employment systems for young people

Pre-employment checks 

Enhanced DBS check, two satisfactory references and evidence of right to work in the UK