Property support administrator jobs

Housing Night Worker

YMCA DownsLink Group

Brighton & Hove, East Sussex, UK, BN3 1DG (On-site)

27,770 per annum

Full-time

Permanent

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Job description

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for a Housing Night Worker to join our team across both Lansworth House and Gareth Stacey House. In this role, you will help ensure the safety, security, and wellbeing of our residents, providing a friendly welcome, offering light support, managing challenging situations calmly, and keeping essential administration and housekeeping running smoothly.

Oursupport 35 young people at risk of homelessness, operating 24/7 across these two sites. With a mix of high and medium support levels, our services give young people aged 16–25 a safe, encouraging environment where they can grow in confidence, develop life skills, and take steps toward independence.

This is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people thrive.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community.

Main areas of responsibilities are:

Safety and security

Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming
Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team

Engagement with residents

Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
Proactively promote the services on offer and ensure residents are encouraged to engage with those services
Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
Completing health and safety/compliance checks, and recording estate inspectors and room checks
Adding maintenance requests to our property services system

General

Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
Basic understanding of the support needs of young people and/or adults at risks
Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities

Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
Good interpersonal skills and ability to build and maintain strong relationships
Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 7 December 2025 at midnight.

TO APPLY: Please scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

Posted by

YMCA DownsLink Group View profile

Registered Charity

101 - 500

Our mission is to help children and young people have a fair chance to be who they want to be.

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Posted on: 17 November 2025

Closing date: 07 December 2025 at 23:59

Tags: Social Care / Development, Social / Support Work

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Project Manager - Investment

Better Society Capital

London, Greater London (Hybrid)

£48,000 - £53,000 per year

Full-time

Permanent

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Job description

Job Title: Project Manager – Investment

Department: Investment

Grade: Manager - Core

Employment Type: Full-time

Salary: £48,000 - £53,000

Contract: Permanent

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities.

The opportunity:

We are looking for an enthusiastic individual with proven project management experience who is keen to develop their experience in the social investment sector as part of a mission-driven Investment Group.

The role is key in supporting the delivery of our investment activity, including the project management of our annual investment performance cycle, investment governance and enabling the effective delivering of our investments from start to finish with our property, venture and lending teams.

This is a varied role that requires a logical and thoughtful approach to ensure the management of multiple work streams with rigour, purpose and pace in a professional manner. We celebrate innovation and this role would suit someone who is client-centric and excited by making systems work well, proactively suggesting recommendations for adaption and improvement.

We are deeply committed to learning and development, offering a unique environment to accelerate your growth through on-the-job experience, tailored in-house and external training, and observing our investment committee. This role may be suitable for someone who wants to move into and learn about social impact investing in a supportive organisation.

What you will do:

Effective project management of core investment requirements throughout the end-to-end investment lifecycle, optimising the use of technology, including:

Developing our project management systems and tools for the annual calendar of investment activities and the lifecycle of all investments that can be used by all team members. This will be developed and delivered in collaboration with stakeholders across BSC to manage the expected increased volume of portfolio tasks and checks.
Working with the Director – Portfolio to project manage the effective updating of the pipeline with our property, lending and venture teams.
Optimising technology, ensure key portfolio requirements are met across all investments such as checklists and follow-up actions.
Optimising technology, ensure effective project management of amendments to portfolio investments.
Project manage key change processes across priority areas of impact investing practice and process development.

Effective delivery of investment governance:

Project manage the effective delivery of the Investment and Performance Committee and executive review meetings of investments including the meeting agenda, member attendance and action log.
Supervise the Investment Project Officer to deliver Committee packs to a high quality.
Working with Director – Portfolio, ensure we maintain an up-to-date status of key investments including the pipeline and underperformance watchlists.
Project manage the annual investment performance cycle working with key stakeholders across BSC, including financial performance meetings in December and impact and systems change meetings in June.
Project manage the Portfolio Progress Meetings with our fund managers with admin support from the Investment Project Officer, including finalising minutes, lessons learned and actions in a timely manner.

Provide support across the investment group as required for ad hoc projects that support the effective working of the team, working closely with senior stakeholders and other colleagues within and outside the investment group.

What you will bring:

Qualifications & Experience

Essential:

Demonstrable commitment to improving people’s lives in the UK.
Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace and using technology as a key enabler.
Experience of supporting change management processes and projects
Demonstrable experience of strong stakeholder management and interpersonal skills
Experience using technology and AI to enable effective project delivery.

Desirable:

Experience of working within the financial services, charity or social enterprise sector
Experience of broader software platforms for example Salesforce CRM and project management tools.

Skills, Abilities and Attributes

Excellent project management, time management and organisation skills
A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
Confident and competent use of Microsoft Office
Enthusiastic and proactive
High levels of accuracy and attention to detail
Strong research and analytical skills
Good at finding innovative solutions to problems
Good judgement, discretion and utmost integrity
Keen and curious to learn new things and develop new skills especially the use of technology and AI
Excellent written and oral communication skills
Prioritises effectively and takes ownership of tasks
Thrives in a varied role
Flexible

Embody Better Society Capital core values:

Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.

Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence

Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

How to apply:

Closing Date: 11.59pm, Sunday 07 December 2025

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

NB we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

Interviews

Round 1 interviews will be held w/c 15 December 2025

Round 2 interviews will be held w/c 05 January 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

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