Property support administrator jobs

Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?

Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?

Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?

Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?

If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.

About Us

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year
• Access to regular clinical supervision

About the job

About this role:

The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.

This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.

The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.

Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.

The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.

Key terms and conditions

Job Title: Specialist Support Worker

Hours: 31 hours per week

Contract: Permanent

Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm

Location: Justlife Centre, Manchester

Salary: £15.33 p/h (£29,894 per annum pro rata)

Application Process

To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.

Use of Artificial Intelligence (AI)

We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.

Provisional interview dates will be the week of 20th April.

Role description

Service Delivery:

Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.

This could include, but is not limited to:

• Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
• Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
• Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
• Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
• Maintaining regular contact, a listening ear and emotional support during times of crisis.
• Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
• Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.

Service Development:

• Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide data, reports and impact studies when requested.
• To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research:

• Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Responsible to: Service Manager

Responsible for: N/A

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience:

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
• Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
• Experience of working with people in contact with the criminal justice system.

Skills:

• Care, empathy and skilled in dealing with emotionally vulnerable clients.
• Excellent ability to engage with clients in an empowering manner.
• Effective communication; written and oral skills.
• Effective administrative and IT skills.
• Excellent organisational skills.
• Driving licence holder and access to a vehicle (desirable).

Knowledge:

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
• An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.

Personal Attributes:

• Commitment to equal opportunities in our service delivery.
• High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
• Ability to be self-motivated and work well in a team and as a lone worker.

Creative Land Trust secures permanent affordable workspace in London for artists and creatives. We connect property developers, government authorities and studio providers forging valuable new collaborations, facilitating placemaking and actively participating in the development of policy in both the property and arts sectors.

Founded by the Mayor of London with expertise from Outset Contemporary Art Fund, and additional funding from Arts Council England and Bloomberg Philanthropies, we use our extensive knowledge of how the property and arts sectors interact to provide a way for donors, developers and investors to contribute to arts and culture at a systemic, infrastructure level.

We measure our impact in terms of community interaction, social benefit, wellbeing and employment; engaging expert studio providers for day-to-day management.

We are actively seeking funding from new donors and long-term partnerships with property owners that will lead to more stable space for arts and culture, improving the opportunities for creative practises to thrive and for communities to become more connected. In return we contribute to place making and community cohesion.

We are a small team with big ambitions seeking an experienced and motivated finance director who will work closely with the Chief Executive Officer and other members of the team to ensure that the Creative Land Trust works efficiently and effectively, making the best use of all its assets. The post holder will manage and have responsibility for the oversight of financial systems, reporting and analysis, as well as acting as Company Secretary and leading the delivery of good governance. This is a senior role and the post holder will have influence at trustee and team levels.

About The Role
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:

• Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
• Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
• Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
• Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
• Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
• Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
• Assist with audits, KPI collation, and performance reporting.
• Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
• Book meetings, reviews, and professional visits, and provide hospitality when required.
• Order PPE, stationery, and supplies, and support events and social activities.
• Manage the social club and safely oversee the secure handling of client bank cards in line with policy.

What we’re looking for:

• At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
• Knowledge of housing management processes, tenancy administration, and compliance requirements.
• Experience supporting benefit applications or liaising with external agencies (desirable).
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal, with a warm and professional approach.
• The ability to produce accessible documentation, including easy-read materials.
• A calm, empathetic, and non-judgemental approach when supporting tenants and families.
  The ability to manage multiple priorities and work collaboratively as part of a team.
  A commitment to confidentiality, safeguarding, equality, and inclusion.

About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.

Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter’s HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated.

About the role

As an HR Services Administrator, we’ll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. Indeed, you’ll be a key member of the team that’s the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) – all are aspects of this interesting and varied role.

Role Specifics

Already with some relevant experience (ideally HR, but we’ll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You’re also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Role of Director of Property

Effective management of clergy housing and glebe assets is critical to supporting mission and ministry across the Diocese which covers Coventry, Warwickshire and part of Solihull.

As we discern a new vision and strategy, we are seeking a leader who someone who can shape and deliver robust strategies for our clergy housing and glebe portfolios.

They will oversee 156 clergy houses valued at £18.6m and a glebe portfolio valued at c£34m, comprising commercial property, agricultural land, and farming tenancies.

Applicants must demonstrate a strong record of managing a diverse property, commercial and agricultural assets alongside proven leaderships skills. Membership of RICS or CIB is required, and the successful applicant will be professional, approachable and results focused.   

This post reports to the Diocesan Secretary & Chief Executive and is based in Coventry.

Equality, Diversity and Inclusion Statement

We welcome Diversity at the Diocesan Board of Finance

We are dedicated to employing staff with diverse backgrounds, abilities and working styles.

We understand that a diversity of ability can involve a diversity of needs.

We are committed to actively supporting all staff members to fulfil their potential.

If you have a disability, long-term illness or are neurodivergent, and feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you. If you meet the shortlisting criteria then we guarantee that we will offer you an interview.

All employees undertake equality, diversity and inclusion training.

There is no Occupational requirement for the successful applicant to be a Christian. We welcome applications from all candidates regardless of faith or belief system.

For more information

For an informal discussion regarding this role, please contact Jacqueline Ladds, Diocesan Secretary & Chief Executive

Closing date for applications: 13th April 2026

Interviews will take place at the Diocesan office: 30th April 2026

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £25,750 - £26,383

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA837

Main Purpose and Scope of the Job:

 Co-Ordinate an individual package of target hardening for clients using Stop Domestic Abuse services which is informed by a full risk assessment, the type and condition of the property and the needs and circumstances of the individual household. 

Working collaboratively with existing target hardening schemes within the city including Southampton City Council’s Dove scheme and similar offers from other social landlords and The Blue Lamp Trust.

Participating and contributing in awareness-raising campaigns of domestic abuse issues locally in liaison with local multi agency partnerships, and to participate in training events.

Remaining up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.

Maintaining accurate and confidential records using our secure web-based case management database and contribute to monitoring information for the service by ensuring that evaluation information is properly recorded

What We Offer:

Time off and Flexibility:

-25 days’ annual leave plus bank holidays (Increasing with service)

-Birthday day off

-Child’s first day of school off

-Option to purchase up to 10 additional days’ leave per year

-Flexible and hybrid working

-Protected time of up to one hour each month

Family-Friendly Benefits:

-Enhanced Maternity, Paternity, Shared Parental and Adoption leave

-IVF Leave

Health and Wellbeing:

-Westfield Health Healthcare Cashback Plan (after probation)

-Westfield Health Personal Health Insurance (after 2 years’ service)

-Employee Assistance Programme

-Eye care vouchers

-Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485

Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?

The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.

This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.

About the Role

You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:

· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards

· Monitoring implementation of actions arising from governance bodies to support organisational delivery

· Leading on the maintenance and monitoring of the diocesan risk register

· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions

· Helping manage internal capacity and performance monitoring as programme activity expands

· Supporting preparation for General Synod and Bishops Council, including planning and correspondence

· Advising colleagues on responding to emerging national policy developments

· Representing the Diocesan Secretary in internal and external meetings when required

· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams

About You

We’re looking for someone who:

· Has proven experience in a senior management role, ideally within a charity or values-led organisation

· Has strong governance, risk management, and organisational oversight skills

· Is highly organised and able to manage complex priorities and competing demands

· Has excellent interpersonal and communication skills and can work effectively across teams

· Is resilient, discreet, and able to approach challenges with a solution-focused mindset

· Understands and supports the aims and ethos of the Church of England

 It would also be helpful if you:

· Have experience working within the Church of England or a similarly complex organisation

· Are familiar with General Synod, Bishops Council, or equivalent governance structures

· Have experience supporting senior executives or board-level leadership

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 26 April 2026

Interviews will be held on: TBC

Location: MSSC National Support Centre, London, SE1 7JY

Contract: Full-time, permanent

Salary: Up to £80,000 gross per annum, depending on experience

Closing Date: 22 March 2026

Are you looking for a new challenge where you can have a positive impact on the lives of young people? We’re looking for an exceptional leader with significant experience of youth, volunteering, safety and business support.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are looking for an exceptional individual who wants to be at the heart of this project to reach more young people through our extraordinary, highly skilled volunteers. This individual will drive quality and consistency across everything we do.

About the role

The Director of Young People, Volunteer & Business Support is a full-time employee of Marine Society & Sea Cadets (MSSC) and reports to the Chief Executive Officer. The post holder is a member of the MSSC Senior Management Team. The post is based at the National Support Centre in London but will require some travel, mostly within the UK, in order to fulfil the responsibilities of the role. The nature of the role will also involve occasional evening and weekend work.

Responsibilities

• Growth, Development & Outreach
• Health, Safety & Environment
• Young People Support & Safeguarding
• Volunteer Support
• Business Support & Legal
• Policy & Impact

Requirements

Knowledge and understanding of health and safety

Knowledge and experience of managing youth safeguarding issues

Knowledge and experience of volunteering and volunteer management

Experience of leading management processes, compliance, assurance and driving change

Experience of leading a large team with strong people management capability and driving high performance including remote management

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles (minimum 2 days per week in the London office)
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with one-to-one counselling
• Employee development

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £25,750 - £26,383

Hours per week: 37.5 

Contract Type: Permanent 

Reference Number: STOPDA841 & STOPDA842

Main Purpose and Scope of the Job:

 

The focus of this role is on reduction of risk and minimising impact of domestic abuse by providing support, advice and assistance to adults and any children living within Stop Domestic Abuse’s dispersed accommodation who have experienced or are at risk of domestic abuse.

Dispersed accommodation is safe, self-contained accommodation with a similar level of specialist domestic abuse support as provided within our refuges but which may be more suitable for victims-survivors who are unable to stay in a refuge with communal spaces, and/or where peer support from other residents may not be appropriate. This may include: women with male children over 16, male victims-survivors, including men with children, LGBTQ+ victims-survivors, older adults, victims-survivors with disabilities, victims-survivors facing multiple disadvantages and victims-survivors with pets

To provide safety planning, support, advice, and assistance all adults, children those living within dispersed accommodation.  

The post-holder will work to empower and support all victims and survivors of domestic abuse to make positive choices.

To participate in the delivery of the on-call out of hours on a rota basis.

 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

About the role: 

Porchlight’s Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered.

The role will include but is not limited to ensuring all Porchlight’s owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved.

Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. 

The role requires:

• Experience in effectively managing and leading a team.
• A flexible, responsive and solution focused approach.
• A minimum of 3 years’ experience in Housing Sector or Property Management.
• Knowledge of Legislation and Regulatory Standards around Housing compliance.
• Good communication and prioritisation skills.
• Ability to manage a budget.
• Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995)

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.  

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.  

Contract type: Permanent 

Interview date: 7th April 2026

Please note, salaries are pro-rata for part-time positions.  

About the role

The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

We welcome applications from those with experience in supported housing and rent arrears management. 

Responsibilities

• The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.

• Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.

• Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.

• To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.

• To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.

• Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance

• Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.

• Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.

• Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them

• To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.

• To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.

• To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.

• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.

• To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

• Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures

• Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• Person specification

• Experience

• Demonstrable experience of working in a supported housing environment in a similar or related role

• Experience of supervising a person or team

• Qualifications

• GSCE (or equivalent) in English, Maths

• Skills and Knowledge

• Knowledge of supported housing sector and housing law

• Detailed knowledge of rent arrears issues and processes

• Detailed knowledge of housing and welfare benefits

• Understanding of trauma informed practice

• Abilities

• Capable of developing and maintaining constructive and positive working relationships both internally and externally

• Personal qualities

  • Be creative in problem solving and seek out practical solutions to complex problem

• Demonstrate a high degree of accountability and decision making

• Full driving licence held and maintained

• Desirable criteria

• Housing or a related qualification

•  

• Be able to meet deadlines and balance priorities

• Be able to delegate and allocate work effectively

• Be able to monitor operational and customer service performance and suggest and implement ways of improving performance

• Be able to manage change, introduce new initiatives, and revise systems and processes

• Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures

• Interview process

  Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.

  Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week 

Introduction

The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.

This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.

Purpose of the Role 

Reporting to the Director of Partnerships, this exciting new role offers the opportunity to support NHP's internal expertise on Housing; ensure we have strong partnerships with Housing Providers and grow the offers of housing from Housing Providers across the UK, to support our growth as a charity. Essentially with more housing we can establish more Local House Projects (LHPs) and expand those that already exist, and in turn support more young people.

Working closely with senior leadership team (CEO, Director of Practice and Director of Partnerships), this role will lead on developing our first Housing Strategy and ensure we have the internal knowledge, expertise and capacity to grow our housing partnerships.

Key Responsibilities 

General 

• Lead the development and implementation of NHP’s Housing Partnership Strategy in collaboration with the Senior Leadership Team ensuring aligned with organisational priorities and growth of NHP. 

• Build, develop and sustain a strong pipeline of housing partners across all NHP locations- at both a local and national level. Maintain effective relationships with existing providers whilst identifying new business and strategic housing opportunities to grow supply. 

• Work closely with local authorities (and LHPs) to understand regional housing supply, demand and challenges- with a view to informing the Housing Partnership Strategy. 

• Develop and maintain a database of partnerships with Housing Providers, and opportunities for growth  

• Represent NHP at regional and national Housing Forums, conferences and events 

• Support Local House Projects to negotiate property offers and advocate for care-experienced young people and the NHP approach 

• Coordinate the Housing Community of Practice with one of the Practice Leads 

• Work with the Director of Partnerships to secure tangible opportunities to deliver Social Value opportunities- including collaborations and strategic opportunities.

• Support LAs to maximise the accommodation offer to care leavers through Section 106 agreements and their responsibility to Public Value in all commissioned services 

• Deliver ‘horizon scanning’ briefings to the NHP team so they are up to date with housing policy, progress and challenges to inform their work and practice 

Communications and Collaboration 

• Develop case studies and share best practice/our approach across the Housing Sector 

• Work closely with the Business Support Administrator and Admin Team to create and share communications about housing 

• Support the preparation of housing partnership updates, impact stories, and social media content. 

• Contribute to internal communications about partnership successes and learning. 

• Support the rest of the NHP team from time to time, as required.

You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel and attend meetings across the country on a regular basis.

For detailed information see full Job Description and Person Specification attached.

Benefits 

• 31 days annual leave plus bank holidays 

• 10% employer pension contribution 

• Enhanced maternity, paternity and adoption leave 

• Hybrid working option with at least two days a week in the office (Monday and Thursdays) 

• Quarterly team development days 

• Access to professional development and training 

• Access to psychological support via our external psychologists

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you. 

We recently held a briefing session to provide more information about this role. You can watch the recording below:

https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^

How to Apply

To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.

We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.

We do not accept unsolicited CVs from recruitment agencies. 

Interviews

Shortlisted candidates will be invited to an in-person interview at the NHP Office in Crewe date to be confirmed. 

Further details will be provided to shortlisted candidates. 

Safeguarding Statement 
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. 

General Requirements: Right to work in the UK, two professional references, and a DBS check. 

Contract: 35 hours per week, 12 months fixed term contract

Salary:  £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954

Location: Victoria, London, SW1V 1QQ

Closing date:  Wednesday 25th March 2026

Interview date: Tuesday 7th April 2026

Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027.

More about the role

In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders.

Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels.

System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers.

This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites.

About you:

You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working.

You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance. 

Essential Qualifications, Skills, and Experience 

• Experience of managing or coordinating a facilities helpdesk or similar service function.
• Working knowledge of CAFM or comparable service management systems.
• Experience of managing external contractors and monitoring performance against SLAs.
• Understanding of health and safety requirements.
• Experience of using data and reporting to manage workload, performance, or budgets.
• Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity.
• Experience of supporting facilities budgets or cost tracking.
• Knowledge of statutory compliance and planned preventative maintenance processes. 

Desirable Qualifications, Skills, and Experience

• Experience working within a multi-site environment.
• Experience working within a charity, healthcare, veterinary or care related environment

How to apply 

Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.