Public facing jobs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Influencing Assistant will work across our influencing functions – public affairs, campaigns and media communications – to achieve positive change for older people facing financial hardship. 

You should have excellent organisational skills with the ability to stay on top of a varied and busy workload. You’ll also be able to build relationships effectively, including with volunteers and people with lived experience. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: 2nd November 2025, 11:59pm

Interview Dates: Wednesday 12th and Thursday 13st November 2025 via Microsoft Teams

Are you a Facilities specialist wanting to save the planet? 

We are currently recruiting for a versatile Health, Safety and Facilities Manager to join our Infrastructure Services team, to cover maternity leave. 

As our Health, Safety and Facilities Manager you will provide efficient facilities management and Health & Safety services to and for Friends of the Earth’s offices, workspaces, staff and volunteers. 

We are looking for someone with experience of a broad range of facilities management across multiple sites and the ability to communicate effectively with people from a variety of backgrounds and with different needs.

Entry level Health and Safety qualification or working towards this is essential along with up-to-date knowledge of current legislation and experience of carrying out assessments. 

Key Skills and Attributes:  

• Practical experience of a broad range of facilities work, including Hard and Soft Facilities matters across multiple sites. 

• Management of third parties’ contractors hired to complete facilities tasks, using method statements, risk assessments and a permit to work scheme. 

• Proven experience of improving supplier value through contract review, market research and contract negotiation 

• Entry level Health and Safety qualification (IOSH Managing Safely Certificate or similar) and working towards NEBOSH qualification, with up-to-date knowledge of current legislation and experience of carrying out Risk Assessments, DSE Assessments, etc. 

• Experience of communicating effectively and building strong relationships with people from a variety of backgrounds and with different needs, both individually and in groups, and working with sometimes challenging clients. 

• Ability to safely perform equipment installation/elementary repair work and manage/assist in the movement of office apparatus. 

• Lead and manage projects and provide training to staff within a facilities context. 

Special working conditions  

• This role is a key holder for our offices, and the holder must be prepared to be on call in the event of an emergency. 

• There will be the occasional need for travel within the UK, with the requirement to stay away from home overnight on occasions. 

The team:  

Working closely with and managing the Facilities Assistant, you will ensure Friends of the Earth meets the required Health and Safety standards. You will be part of our vital Infrastructure team, sitting within the Finance and Operations Directorate.

The Infrastructure team is responsible for the physical and virtual platform we use to do our work, from physical premises to our network, servers and Service Desk for support issues.

For more information, please read the job description.

Closing date: Monday 10th November (23:59) 

Hours: Full time (30 hours over 4 days) 

Location: London, based in our London office at least two days per week 

Please note we only accept applications via the Friends of the Earth Application System. 

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.  

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role. 

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible. 

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.  

Senior Public Relations Manager 

Contract type:12 months Fixed Term Maternity Cover, 35 hours per week

Location: London, United Kingdom. Subject to right-to-work.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 – £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The media team strategically leads on both proactive and reactive media activity, engaging with journalists to support WaterAid’s mass engagement, partnerships, brand awareness and political influencing. 

As our Senior PR Manager, you will lead the public relations function for WaterAid and work closely with the three senior media officers you manage, to drive sustainable change.

In this role, you will:

• Lead on developing and delivering innovative integrated, digital first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims 

• Manage our media around our high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change 

• Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work 

• Act as a media spokesperson for WaterAid as required, briefing journalists on and off the record and giving media interviews where necessary 

• Provide professional advice and support to colleagues in the UK, including our Chief Executive and within the WaterAid federation involved in media relations work, and identify opportunities to coordinate media moments across the organisation 

• Manage reputational issues where appropriate in coordination with the Head of Media 

• Write and edit copy as required for print and web outlets 

• Monitor and evaluate coverage and the wider impacts of our media work to guide future strategies 
• Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering 

• Join the 24/7 on-call rota and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary 

• Undertake any other responsibilities, tasks or activities as reasonably required, including deputising for the Head of Media 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience of leading, managing and motivating others and driving change 

• Considerable proven experience of working in an in-house media team or PR agency 

• Proven experience of creating and delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core 

• Proven experience of liaising with journalists of all levels especially national and consumer media 

• Experience of utilising digital and social media to deliver PR objectives and aligning media work with owned, shared and paid activities 

• Proven ability to prioritise workload and work under pressure 

• Proven ability to organise, coordinate and evaluate successful projects 

• Strong leadership skills and the ability to motivate and inspire others 

• Excellent verbal communication skills 

• Excellent command of written English to produce written media work of high quality 

• Ability to forge effective working relationships within the team, wider comms department and with colleagues from across the organisation as well as external stakeholders 

• Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation 

• Commitment to WaterAid’s values and a working style that reflects these 

Although not essential, we’d prefer you to have:

• Experience of international development issues and/or working in the voluntary sector in a communications role 

• Background in journalism 

Closing date: Applications close 12:00 PM UK time on Monday 10 November 2025. Interviews are expected to take place week commencing 17 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Public Affairs and Campaigns Manager - Inside Track

ABOUT US

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition. 

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the transformation that the world needs and that they themselves yearn for. 

Inside Track supports professionals working within major industries to come together — often in confidential or anonymous settings — to surface insights and build collective power for an equitable, regenerative future.

We’re seeking a Public Affairs and Campaigns Manager to lead the translation of those insights into bold, well-targeted campaigns that disrupt harmful norms and accelerate systems change.

This is a high-trust, high-impact role for someone who understands how industries function — and how to challenge them effectively. You’ll work closely with Insiders and partners to surface intelligence, identify pressure points, and design interventions that create influence from within.

This is not about attacking industry. Our Insiders care about their sectors and want them to thrive. Your role is to help shape campaigns that are both disruptive and credible — grounded in insider knowledge, strategically sharp, and emotionally intelligent.

ABOUT THE ROLE

This is an amazing opportunity for someone interested and experienced in how policy making, press and campaigns work. 

The role is at a start-up non-profit looking to create a global movement to support senior professionals in powerful industries to - collectively and anonymously - help drive positive change in their industries.

Your job will be to help serve as a conduit between groups of industry insiders and the regulators, policymakers, shareholders or consumer groups they want to activate. 

The job is perfect for someone deeply interested in and knowledgeable about the workings of government who has direct experience of briefing, engaging and working with Members of Parliament, civil servants, regulators, shareholders and/or press. 

You will also be working alongside and in partnership with NGOs and consumer groups.

PERSON SPECIFICATION

We’re looking for a Public Affairs and Campaigns Manager  with a bold campaigning instinct, sound strategic judgement, and a strong track record of working directly with shareholders and/or government/policy makers/regulators. 

Our essential criteria is that you:

• Have at least 18 months experience working in Parliament, in public affairs or in shareholder management;

• Bring care and kindness in the work you do.

Additional key skills and experience:

• Campaign leadership: proven experience designing and delivering campaigns that influence public, policy or corporate behaviour;

• Power mapping and strategy: strong instincts for pressure, timing, and influence in complex systems;

• Stakeholder engagement: skilled at working across insider and outsider groups — from boardroom to protest line;

• Communication: exceptional writing and messaging skills; confident with the press and public platforms;

• Confidentiality and care: understands the risks insiders face and knows how to build trust and safeguard participation.

HOW TO APPLY 

Stage 1: Applicants are requested to apply via CharityJob by 10am on 27th October 2025. 

Stage 2: You’ll be invited to submit a full cover letter and/or attend a video call interview with one of our team to discuss your application. 

Stage 3: We will be providing you with exercise (max time commitment 1hr) to complete. 

Stage 4: You’ll be invited to a second interview, likely in person.

TIMELINE

Closing date: 10am on 27th October 2025

Interviews: November 2025

Start date: December 2025 / January 2026

A NOTE ON INCLUSION

We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives.

If you’re not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.

We particularly welcome candidates from backgrounds underrepresented in media, campaigning, and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.

Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unable to hire anyone that isn’t already living in the UK, nor are we able to sponsor visas. 

WELLBEING AND TEAM CULTURE

This is a remote working role with regular travel to London. As a team we enjoy coworking together in-person on a regular basis, and invest in our working relationships. 

Building a culture of wellness is important to us. All employees at Inside Track are able to access to 1-1 coaching and wellbeing support to help them navigate this work. 

For further info and the full job description, please see the attachment below. 

 #campaigns #campaigning #public affairs #campaigns manager #public affairs manager  #public affairs and campaigns manager #politics

Are you a policy or public affairs professional looking to make a real difference for companion animals?  It's an exciting time to join Woodgreen, as we expand and strengthen our influence with policymakers, partners and the public through evidence-based campaigns.

We’re looking for a Policy and Public Affairs Officer to play a key role in shaping and delivering Woodgreen’s policy and advocacy work. You’ll help ensure that our evidence, insights, and experiences influence government policy, legislation, and public debate — driving positive change for pets and their owners.

In this role, you’ll monitor political developments, draft compelling policy briefings, consultation responses and parliamentary materials, and engage directly with MPs, officials, and sector partners. You’ll help build strong strategic relationships with decision-makers, represent Woodgreen at meetings and events, and support the development of campaigns that raise awareness of the key issues affecting companion animal welfare.

Working closely with the Senior Campaigns and Policy Lead and the wider Policy and Impact team, you’ll contribute to developing clear, evidence-based positions and provide expertise to strengthen Woodgreen’s external voice and advocacy efforts.

To be successful in this role, you’ll need:

• Strong experience in policy, public affairs, or parliamentary work, ideally within the charity, animal welfare, or public health sectors.

• Excellent written and verbal communication skills, with the ability to produce persuasive briefings and articulate complex issues clearly.
• A good understanding of the UK political system and how to influence it effectively, ideally with an existing network in this space.
• Proven ability to build and maintain relationships with a range of stakeholders, including politicians, NGOs, and partner organisations.
• A proactive approach, with the confidence to work independently and as part of a small, collaborative team.
• A passion for animal welfare and empathy for the challenges faced by pet owners.

In return you can expect a starting salary of up to £37,000 per annum, depending on experience, which will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

This is a full time, permanent, hybrid position with the expectation that the successful applicant will work approximately 1 - 2 days a month from our Godmanchester site.

To apply for this position please submit a copy of your CV and a Covering Letter outlining why you feel you would be the best candidate for this role. We look forward to receiving your application!

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Main Purpose of Role:

As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.

Inclusion and Diversity:

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We reserve the right to close the position early if the role is filled.

Benefits package is correct at the time this advert was published.

Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities

REF-224 409

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Helping refugees rebuild their lives in Berkshire since 1994.

Applications close at 9 a.m. Monday 17th November.

For more than 25 years, Refugee Support Group (RSG) has stood alongside refugees, asylum seekers and vulnerable migrants across Berkshire.

RSG began as a community social group for refugees and asylum seekers with members offering each other moral support and advice. We have proudly grown from a small volunteer group into a respected charity providing legal advice, casework, and resettlement support for people rebuilding their lives in a new country.

At a time when the national conversation about refugees has become increasingly hostile, our role has never been more important.

Every day, we help people find safety, stability and dignity, empowering them to thrive and contribute to their communities.

Leading RSG

This is a leadership role for someone who can combine strategic vision with operational and financial focus, and who understands both the complexity and the humanity of our mission.

You will:

• Lead, empower and support our talented staff and volunteers with a collaborative, inclusive leadership style.
• Shape and deliver a bold, forward-looking strategy that balances growth, advocacy and sustainability.
• Bring strong financial and commercial acumen and have experience in leading organisational change and delivering results in complex or resource-constrained environments.
• Have a successful track record of fundraising and income growth.
• Act as the public face of RSG, building relationships with funders, local authorities, government departments and networks.
• Champion the rights and dignity of refugees and asylum seekers.
• Bring excellent communication skills and an ability to nurture partnerships and collaboration across Reading and beyond.

About you

You will bring a strong track record of leadership and income generation, ideally from within the charity or public sector, but this is not a prerequisite. You will be an excellent communicator who can influence and inspire internally, externally and publicly.

Above all, you will bring authenticity, resilience and compassion, with the ability to lead through complexity and change.

Lived experience or prior experience of working closely with refugee and migrant communities is welcomed, but not essential. What is essential is that you will be passionate about supporting refugees and that you are driven by a deep belief in inclusion, justice and human dignity.

Why now?

More people than ever are being displaced by conflict, persecution and crisis. In this context, RSG’s work is both vital and urgent. This is an opportunity to lead an established, dedicated charity at a turning point, to build on strong foundations, respond to rising need and ensure that every refugee in Berkshire and beyond can find safety, support and a sense of belonging.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 17th November.

We are looking for a National Press Officer to manage and develop PCS's media profile.

Salary and Location

• Band 4, London, Spine points 27-23
• Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• PCS Clapham

Successful candidates for the post of National Press Officer will be able to demonstrate:

• Experience of working with the media as a press officer or journalist
• Planning successful strategic media campaigns
• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Articulate and persuasive writing skills suited to a variety of diverse audiences
• An understanding of the trade union movement

The main duties of the National Press Officer role include:

• Being first point of contact representing PCS in the media, through press releases, stories and quotes
• Planning and implementing campaigns and media strategies
• Supporting and developing PCS representatives to gain positive media coverage

The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.

Closing date: at 12 midday on Monday 3 November 2025

Interviews will be held by Zoom: Thursday 20 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL PRESS OFFICER

Ref: 0725

Grade: Band 4, London

Salary:

London Spine points 27-23

London Starting salary £51,759 p.a. rising to £58,877 p.a.

Location: PCS Clapham

Purpose of the job:

To promote PCS in the media and maximise media coverage of PCS campaigns.

Responsible to: National Officer - National Bargaining & Policy Unit

Responsible for: n/a

Contacts

External:

Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.

Internal:

PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.

Main duties and responsibilities

1. Representing PCS in the media

• Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
• Establish and develop good working contacts with the press and media
• Generate media and press interest in PCS and campaigns
• Draft press releases, quotes and articles/blogs
• Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
• Monitor media coverage, producing relevant reports on the analytics

2. Campaigning, media strategies and implementation

• Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
• Arrange press conferences and journalist briefings

3. Supporting and developing lay activists

• Support PCS representatives in producing local press releases
• Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
• Assist in providing training for PCS staff and activists on all aspects of dealing with the media

4. Team Working

• Proactively promote team working
• Participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL PRESS OFFICER

Ref: 0725

Date: October 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Experience of working with the media as a press officer or journalist
• Experience of planning strategic media campaigns
• Experience of preparing reports on media coverage analytics

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training
• Commitment to staff development

KNOWLEDGE

• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Excellent press and media contacts
• Impact and use of Digital and IT applications in a trade union
• Understanding of the political processes in the UK and the role and work of trade unions

SKILLS

• Excellent writing skills and the ability to write good press releases and articles
• Good communication and persuasive skills, both oral and written, for a variety of audiences
• Ability to work under pressure and to tight deadlines
• Use of social media as part of media relations
• Ability to deliver training for PCS staff and activists on all aspects of dealing with the media

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Head of Branch – RSPCA Buckinghamshire South (RSPCA South Bucks)

Location: Home based, with regular travel across South Buckinghamshire
Contract: Permanent, Full-time (37.5 hours per week)
Reporting to: Chair of the Board of Trustees

Reports: 8 (4 direct, 4 indirect)

Salary: Competitive, in line with charity sector benchmarks and experience

About Us

RSPCA Buckinghamshire South Branch was formed in 1964 to support the work of the national RSPCA and the owners of domestic animals in South Buckinghamshire. While we operate within the framework of the national RSPCA, we are a separately registered charity with our own governance and fundraising responsibilities. Our branch covers a wide area across South Buckinghamshire, including Chesham, Burnham, High Wycombe and Princes Risborough.

Our work is driven by the passion of dedicated volunteers and staff, and sustained through fundraising and the income from our two charity shops in Chesham and Burnham. As we look to the future, we are seeking an inspiring leader to guide our growth and ensure we continue to deliver sustainable, compassionate care for animals in need.

The Role

As our new Head of Branch, you will provide supportive and effective leadership across all aspects of the Branch’s work. Reporting to the Board of Trustees, you will:

• Contribute to the development and delivery of our long-term strategy.
• Ensure high standards in animal welfare services, adoption processes and community engagement.
• Oversee retail operations and help explore opportunities to expand our income streams.
• Support, motivate and manage our team of staff and volunteers.
• Act as the public face of the Branch, building partnerships and representing us in the community.

This is a hands-on, rewarding role where your leadership will directly improve the lives of animals and the communities we serve.

About You

We’re looking for a compassionate and resilient leader with:

• Experience in a senior leadership or management role within a charity, not-for-profit or mission-led organisation.
• Strong financial management skills, including budgeting, fundraising and income generation.
• Experience working with and inspiring both staff and volunteers.
• Excellent organisational and communication skills, with the ability to engage stakeholders and balance multiple priorities.
• A passion for animal welfare and commitment to the values of the RSPCA.

Desirable experience: Governance and working with Trustees, generating income through charity retail and securing grants or sponsorships in the not-for-profit sector.

Why Join Us?

• Play a key role in shaping the future of animal welfare in South Buckinghamshire.
• Lead a respected, values-driven charity with deep roots in the community.
• Work with a dedicated team who share your compassion and commitment.
• Opportunity to combine strategic input with hands-on impact.

How to Apply

Please submit your CV and a cover letter (max 2 pages) outlining how you meet the person specification and why you are motivated to lead the RSPCA South Bucks Branch.

We are committed to building a diverse and inclusive team. Applications are welcomed from all backgrounds and communities.

Policy Specialist (Children and Young People)

Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!

We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership. 

This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.

This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.

You will: 

• Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
• Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
• Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
• Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
• Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
• Identify and analyse relevant research to develop evidence-based policy recommendations.

You will bring to this role:

• Experience of working on public policy issues.
• Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
• Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
• The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
• Experience analysing evidence to develop recommendations.
• Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system. 
• Passion about making the world a better place for people with a learning disability. 

If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This role will close on Monday 27th October. Interviews will be held via Microsoft Teams during the week commencing 3rd November.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Gypsy, Roma and Traveller communities experience some of the starkest inequalities of any groups in the UK. In this role, you will be working as part of the Policy and Public Affairs Team, to tackle the root causes of inequalities faced by Gypsy, Roma and Traveller communities.

As Policy and Research Officer, you will play a key role in strengthening our policy, research and public affairs work across our priority areas: accommodation, tackling hate, financial and economic inclusion, health, and education.

The postholder will support work to influence decision-makers, amplify the voices of Gypsy, Roma and Traveller communities, and advocate for fairer laws and policies.

The role involves undertaking research, producing evidence-based briefings, supporting parliamentary engagement, and working with partners to promote equality and human rights.

Due to the nature of the role, the successful applicant will need to be based in our Brighton office, and we may be able to accommodate a degree of flexible working subject to successful completion of a three-month probation period.

Key Responsibilities

Policy and Research

• Undertake research, analyse data, and produce high-quality briefings and reports.
• Monitor and respond to government consultations and emerging policy issues.
• Contribute to reports and other external submissions, such as human rights treaty monitoring and select committees.

Parliamentary and Public Affairs

• Support the organisation’s role as Secretariat to the All-Party Parliamentary Group on Gypsies, Travellers and Roma, including liaising with parliamentarians, drafting parliamentary questions and correspondence, and organising events.
• Work with colleagues and partners to influence decision-makers and ensure the experiences of Gypsy, Roma and Traveller communities are heard.
• Build and maintain effective relationships with stakeholders across sectors.

Other Key Responsibilities

• Deliver on designated work streams, ensuring objectives and deadlines are met.
• Contribute to the development and delivery of project plans and track progress against agreed outcomes.
• Gather and present data for monitoring and evaluation reports to funders.
• Provide the necessary administrative support for the policy and public affairs work.

• Ensure all work complies with organisational policies on confidentiality, safeguarding, and equality.
• Undertake other duties as reasonably required.

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

Harris Hill are delighted to be working with a national charity to recruit for Events and Marketing Coordinator in order to support a mission led team committed to improving the lives of people in one of the UK’s most vital sectors.

You’ll play a key part in organising and delivering a diverse programme of events across England and Wales, from large scale shows and conferences to local community engagements and volunteer activities. You’ll ensure a consistently professional presence that reflects the values of the organisation, while engaging directly with the public, supporters, volunteers and ambassadors.

In addition, you’ll provide valuable support to the Marketing and Communications team, creating and curating content for social and digital platforms, helping produce case studies, supporting CRM engagement, and maintaining promotional materials.

As Events and Marketing Coordinator you will:

Event Coordination

• Support the planning and delivery of national and regional events
• Coordinate event logistics: bookings, materials, travel, staffing,
• Gather feedback and data to evaluate event success
• Maintain a centralised events calendar

Marketing Support

• Assist with content creation for digital platforms and printed materials
• Manage promotional inventory and branded assets
• Support email campaigns, invitations, newsletters and post-event comms
• Help ensure brand consistency across all materials
• Stakeholder Engagement
• Liaise with internal teams, volunteers, and external partners
• Provide onsite support and act as a warm and professional representative
• Support volunteer and ambassador involvement at events

Admin & Reporting

• Support budget tracking, invoicing and expenses
• Keep CRM records up to date (Microsoft Dynamics)
• Assist with internal meetings and timelines

To be successful, you must have experience:

• Experience in events or marketing coordination
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines independently
• Strong interpersonal and public facing skills
• Proficient in Microsoft Office and tools like Canva

Desirable:

• Familiarity with Microsoft Dynamics or CRM systems

• Welsh language skills (spoken and/or written)
• Full UK driving licence

Salary: £28,000- £30,000 per annum

Location:  Minimum of three days per week in, Oxford

Contract: Permanent

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.