Quality assurance manager jobs

Location: Birmingham only (Hybrid working: 40-60% of your time will be in our Birmingham Centre)

1st stage interviews: 26/08 virtual over MS Teams

2nd stage interviews: 03/09 face-to-face in our Birmingham Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

We are looking for a Head of Philanthropy who will lead our fundraising strategy in Central England. This is an outstanding opportunity to join a successful Major Giving team at The King’s Trust, within the wider Philanthropy directorate, enabling us to grow our support for young people across the region. This is an exciting time to join The King’s Trust with our upcoming 50th anniversary, with an ambition to raise £150m, and our recently launched new 5-year strategy.

You will be a confident and driven self-starter who works well with others, spots opportunities and enjoys a fast-paced environment. You will be working with philanthropic supporters in Central England who have a bespoke relationship with The King’s Trust. These supporters may be funding specific areas of our work, co-collaborating on programmes or involved in supporting strategic projects. An ability to connect with high-level supporters and build trust, confidence and commitment is essential.

Most importantly, you must believe in The King’s Trust’s work, live our company values, and fit within our team’s positive, supportive, and collaborative culture. This role covers the whole of the Midlands, East Anglia, and Essex. You will be based in our Birmingham Centre and will visit our Delivery space at Nottingham University regularly too. You must be prepared to travel across the region as required. This role will also include line management of one team member, who will be based in Wales. We have a hybrid way of working, and you will be expected to be in the office 40-60% of the time. 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of  the Philanthropy team! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3615 

Main Purpose

This is a key role in Learning and Work Institute, leading our team and work in Wales and part of L&W's Senior Management Team. It aims to further increase our impact on learning, skills and employment in Wales, including by: growing and diversifying our income; increasing our profile; managing our strategic partnerships and exercising influence at the higher levels in Wales; and ensuring we deliver high quality policy, research and events that makes a difference to policy and practice. The role is also a member of L&W's Senior Management Team, working across the organisation, ensuring we work in a joined up way, that L&W is an engaging and supportive place to work, and leading on specific organisational initiatives.

Duties and Responsibilities

Income generation and diversification. Identify and secure new sources of income including the production of high quality, successful funding applications, working with colleagues across the organisation where appropriate.

Strategy and financial planning. Lead development and implementation of L&W's strategic plan in Wales, including working with our Wales Strategy Group and maximizing opportunities for impact, and ensuring the financial sustainability of L&W’s work in Wales.

Stakeholder engagement. Build effective and productive relationships across the public, private and third sectors in Wales, including with ministers, special advisers and senior officials in the Welsh Government, and other key influencers, to maximise our impact

Leadership and management. Be an active member of SMT and organisational leader, promoting joined-up working and L&W as a great place to work. Lead our Wales team, ensuring they have opportunities to further develop. Act at all times in an inclusive, collaborative, open way that lives our values.

Project management. Ensuring our portfolio of work in Wales is delivered on time, on budget, and to a high quality, and making the links between projects so they have maximum impact.

Strategic communications. Proactively promote L&W’s external profile and key messages through PR, marketing and media activity. Ensure L&W adheres at all times to Welsh language standards.

Undertake any other reasonable duties as required by the CEO, including travel to other L&W offices.

Person Specification

Essential

• Excellent interpersonal skills with the ability to engage a range of audiences. You will be confident on national platforms dealing with the media; writing for a range of different platforms and social media.
• Leadership skills that include developing and motivating staff and teams, and ability to work collaboratively as part of the Senior Management Team
• Ability to build and enhance networks, alliances and relationships at the highest level across stakeholders in Wales including politicians and policymakers
• Well developed knowledge of the political and policy environment in Wales in the areas of learning, skills and employment
• Ability to develop new business and income streams for L&W including responding to tenders and generating proactive funding from trusts and foundations
• Excellent written and oral communication skills to influence and persuade, a confident presenter with the ability to relate to a wide range of audiences
• Ability to effectively manage a portfolio of research and policy projects and events, delivered on time and on budget to a high quality

Desirable 

• Understanding the fields of learning, skills and employment policy and practice across the UK and network of contacts in Wales and the UK
• Knowledge or experience of governance requirements, such as working with Boards, in the third sector
• An innovative and creative thinker with a record of transforming ideas into practice and ability to understand and analyse a range of research and policy
• Ability to communicate through Welsh, and the confidence to do so

Learning and Work Institute works across the UK, and staff are expected to work across the organisation. Our work in Wales is led by a Cardiff-based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Benefits Package

Salary of £64,450-£77,880 depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

We are seeking a dynamic and strategic Deputy Chief Executive to join our Senior Leadership Team. This pivotal role will work closely with our Chief Executive to ensure our internal governance, planning, and systems are robust and future-ready.

About CAN (Community Action Network):
CAN is a respected local infrastructure charity proudly holding the NAVCA Quality Award. We are a membership-led organisation committed to strengthening Dorset’s voluntary and community sector. Our mission is to serve and champion local charities and community groups, helping to build strong, healthy, diverse, and thriving communities.

We hold two national quality assurance awards and our work is underpinned by NAVCA’s four functions of a Local Infrastructure Charity:

• Leadership and advocacy
• Partnerships and collaboration
• Capacity building
• Volunteering

Key Responsibilities:

• Provide strategic leadership and operational oversight across the organisation.
• Drive performance by setting clear expectations and evaluating outcomes.
• Contribute to the delivery of our strategic plan, Action With Heart, aligning with our vision, mission, and values.
• Act as a key ambassador and representative for CAN, deputising for the Chief Executive as required.
• Collaborate with the Senior Leadership Team to identify and secure new income streams, strengthening our financial sustainability

About You:
You are an experienced leader with a passion for the voluntary and community sector. You bring:

• Proven experience in strategic planning, governance, and performance management.
• Strong financial acumen and a track record of income generation.
• Excellent interpersonal and communication skills.
• A collaborative and values-driven approach to leadership.

Why Join Us?
At CAN, you’ll be part of a dynamic team making a real difference in Dorset. We offer a supportive and flexible working environment, opportunities for professional development, and the chance to shape the future of a vital local charity.

We offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.

For an informal discussion, please contact Karen Loftus CEO

Available documents on our website

• Strategic Plan 2025 – 2026
• CAN our values
• Deputy Chief Executive Job description and person specification
• Application form

How to apply

Please download and complete our CAN application form from our website and return it to via email by 5:00pm, Monday 18th August.

It is not our policy to accept CV’s. If you have any problems completing your application, please call or email (details on our website).

Closing date: 18th August 2025 (5pm)
Interviews: On Teams 28th August 2025

The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.

Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.

Main duties of the job

Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.

Working for your organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.

As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.

We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.

An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.

This role will be working 37.5 hours per week, offering a competitive salary of £85,000 - £95,000 per annum.

Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving license and access to a vehicle will be required.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.

The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.

Key Responsibilities

Strategic Financial Leadership

• Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
• Provide financial analysis, forecasting, and risk management to support strategic decision-making.
• Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
• Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
• Attend senior board and committee meetings presenting clear and insightful financial reports.

Treasury & Investment Management

• Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
• Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
• Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.

Leadership of the Finance Team

• Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
• Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
• Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
• Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.

Financial Oversight, Risk Management & Investigations

• Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
• Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
• Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
• Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
• Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
• Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
• Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
• Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.

Financial Planning & Parish Support

• Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
• Offer guidance on budgeting, financial controls, and fundraising strategies.
• Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
• Operational & IT Leadership
• Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
• Work with IT providers to ensure cybersecurity, data protection, and technology governance.
• Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.

Payroll

• Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.

Governance, Reporting & Compliance

• Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
• Delivery of the Financial Annual Report and Accounts to agreed timescales.
• Develop and update key policies and procedures to ensure financial governance and accountability.
• Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
• Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
• Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
• Timely production of monthly management accounts and cashflow analysis

Leadership & Stakeholder Engagement

• Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
• Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
• Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.

Other Duties

• Undertake any other reasonable duties required by line manager.

Director of Finance – Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree-level education (or equivalent professional qualification/experience).
• A qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
• Proven expertise in treasury and investment management, with experience in ethical investment strategies.
• Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
• Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
• Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
• Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
• Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
• A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.

Desirable

• Knowledge of Canon Law, charity governance, and ecclesiastical structures.
• Experience working in a faith-based or mission-driven organisation.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Director of Finance’ in your cover letter title.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

You will be notified should we wish to progress your application and invite you to an interview.

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

The Director of Care is a key leadership role responsible for the strategic development, operational management, and continuous improvement of patient care services within the Mary Stevens Hospice. Ensuring the highest standards of palliative and end-of-life care are delivered in line with regulatory requirements, national best practices, and the values of the hospice. Working closely with the CEO and the Senior Leadership Team, the Director of Care will provide visionary leadership, fostering a culture of compassion, excellence, and innovation in patient care.

They will take the role and responsibilities as the registered manager for the hospice and its regulated activities in accordance with the Care Quality Commission (CQC).

The postholder will act as the Director for Infection Prevention.

DUTIES AND RESPONSIBILITIES

· As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible.

· Develop and implement the hospice’s care strategy in line with the organisational vision.

· To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety.

· Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council.

· Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required.

· Monitor and be responsible for quality assurance and governance standards across all clinical services.

· Lead the development and implementation of policies, procedures, and quality assurance frameworks.

· Ensure hospice compliance with local and national standards and ensure that regular audits of all care services are carried out and improvements in practice are instigated as needed.

· Attend regular Trustee meetings as a member of the Senior Leadership Team providing reports as requested.

· Provide the CEO with information on clinical operational issues and any risks to service delivery with recommendations for action, in a timely manner.

· To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community.

· Represent the hospice at local Place and End of Life meetings as required.

· Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards.

· Manage and monitor clinical effectiveness, ensuring continuous quality improvement.

· Management of direct reports by providing support, supervision and advice through regular 1:1s and annual appraisals fostering a developmental culture and consistently applying the hospice HR policies and procedures as appropriate.

· Being a role model and advocate for the hospice values of Care, Compassion and Kindness. 

· Provide inspirational leadership to clinical teams, ensuring a culture of professional development, well-being, and engagement.

· Support and mentor clinical managers, fostering a collaborative and high-performing environment.

· Champion staff training and development, ensuring adherence to best practices and regulatory standards.

· Participate in the development of the hospice’s education programme both internally and externally.

· Work with senior colleagues to monitor cost efficiencies and cost improvement opportunities.

· Represent the hospice at regional and national forums, influencing policy and best practices in palliative care.

· Develop strong relationships with commissioners, donors, and external healthcare organisations to ensure service sustainability.

· Work with the CEO and Finance Director to manage care budgets efficiently.

· Ensure optimal use of resources while maintaining high standards of care.

This is not an exhaustive list and you may be required to carry out other reasonable tasks to support the smooth running of the hospice. 

PERSON SPECIFICATION

Essential

Educated to degree level in related healthcare field

Registered health professional

Leadership qualification/ or demonstratable leadership experience

Excellent IT skills-Excel, Word, MS Office

Minimum of 5 years’ post registration experience

Excellent leadership skills

Knowledge of healthcare sector

Experience of leading infection prevention practice

Strong knowledge of CQC and other regulatory requirements

Evidence of advanced communication skills

Excellent interpersonal skills

Enhanced DBS 

Desirable

Experience in a palliative care environment

Non-medical prescriber

CancerCare North Lancashire & South Cumbria is looking for our new Head of Client Services!

In this role, you will be responsible for overseeing the delivery of high-quality, client-centred therapeutic services to individuals affected by cancer, life-shortening illnesses and bereavement. The Head of Client Services will ensure the effective management of both freelance therapists and PAYE staff, fostering a collaborative environment that upholds CancerCare’s commitment to compassionate and flexible support.

CancerCare is a local, independent charity who provide complementary services and counselling to adults and children affected by cancer, life-shortening illnesses and bereavement. 

Hours: Variable up to 37.5 hours per week

Salary: £40,182 based on 37.5 hours per week

Closing date: Sunday 10th August

Please note only applications with a completed application form will be accepted.

#HeadOfClientServices #ClientServices

Ready to use your technical skills to help drive meaningful change?

We're looking for a skilled and motivated Senior Data Officer to support the delivery of high-quality data operations at the Motor Neurone Disease (MND) Association. You'll play a vital role in managing and enhancing our CRM systems, ensuring data integrity, streamlining processes, and enabling colleagues across the organisation to work more effectively. This is an exciting time to join, as we prepare to implement a new CRM system that will transform the way we work.

As a Senior Data Officer, you will be part of our Data & Insight team within the Finance. Working closely with colleagues in Digital, ICT and Fundraising, providing technical expertise while developing and improving data flows and reporting processes. This is a hands-on role for someone who enjoys working with data tools, scripting, and automation, and who can collaborate well across teams.

Key Responsibilities:

• Support the Data Operations & Standards Manager in maintaining data quality and system integrity across our databases.
• Deliver training and day-to-day support to users of our CRM systems, including making agreed system adjustments.
• Manage CRM user access, data cleansing, reporting and administration.
• Lead on technical development projects to improve automation and streamline processes using tools such as SQL, Power Automate or Python.
• Help design and maintain system integrations using APIs or middleware platforms.
• Reduce manual processes by developing efficient data flows across systems.
• Oversee imports and ensure accurate processing of new and updated data, including from external data agencies.
• Analyse and interpret data sets to support performance monitoring.
• Work with the Insight & Analytics Manager to support reporting processes and develop insights.

About You:

• Proven experience managing and improving database systems and processes.
• Strong SQL skills are essential.
• Confidence using automation tools like Power Query, Power Automate or similar.
• Familiarity with APIs or system integrations, and knowledge of ETL processes.
• Experience handling bulk data imports and reconciliation.
• A good understanding of GDPR and data management best practice.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities in a fast-moving environment.
• A strong analytical mindset with an eye for detail.

Experience with Dynamics 365, LogicApps, the Microsoft Power Platform or KingswaySoft would be an advantage - but training can be provided.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Our Technology Teams:

We are ambitious and eager to drive delivery of our new strategy. We are transforming and redesigning our Digital, Data and IT services so that we are set up to work in close partnership with all our user communities to harness technology that drives our mission forward.

We are developing the skills and ways of working for our current teams and expanding the teams with new roles across all our services. We are looking for people who want to come together and use their skills to make a difference for people living with and affected by MND. We are embedding new product led ways of working and want to bring in more technical knowledge that will help us make the most of new CRM and Service tools.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per week, with occasional travel to our London office.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Management and enhancement of database systems and processes along with analysis, problem-solving and decision-making skills
• Strong ability to automate data processes using SQL, Power Query, Power Automate, or other tools and experience of working with APIs or system integrations.
• Knowledge of ETL processes and data flows with an appreciation for best practice.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a brilliant opportunity if you are looking to take the next step, grow technical capabilities, and play a part in shaping how data and technology drive progress at the MND Association.

Dedicated to creating social change through music, AudioActive  provides free open-access sessions, workshops, and opportunities  that empower young people in Sussex to explore their talent, find  their voice, and shape their futures. Whether it’s emerging rappers,  producers, or vocalists, AudioActive nurtures raw potential,  providing young people with the tools to turn passion into purpose.  From grassroots sessions to talent development, AudioActive is  where music meets social impact. We are restless, unafraid, and  excited about what we do. 

The Director of Operations is a delivery-focused leadership position  responsible for ensuring AudioActive runs like clockwork. This  role is perfect for someone who thrives on creating order from  complexity, enjoys the satisfaction of well-oiled systems, and takes  pride in operational excellence. You’ll be the backbone that ensures  everything functions seamlessly, allowing our creative teams to  focus on their transformative work with young people. 

As part of the Senior Management Team (SMT), integrity and  discretion in handling sensitive information will be paramount.  Our ideal candidate thrives in a collaborative environment, ready  to contribute to the growth of our organisation. Enthusiasm, a  positive attitude, and a passion for our mission are qualities we  highly value. If you are a proactive starter-finisher with these  attributes and a commitment to making a difference, we invite you  to join our team.

Responsibilities:

LEADERSHIP

• Contribute to ongoing development of the business and strategic plans
• Lead implementation of operational plans and decisions
• Deputise for CEO when required
• Support learning and development of direct reports
• Develop and maintain key stakeholder relationships
• Identify operational development opportunities for the organisation

OPERATIONAL MANAGEMENT

• Lead organisational governance and operational functions
• Develop and maintain operational systems and solutions
• Responsibility for building and asset management
• Ensure compliance with statutory requirements
• Oversee GDPR, insurance, and health and safety protocols
• Implement and maintain quality management systems
• Oversee IT infrastructure and digital systems
• Manage the Trustee Meeting organisation, document generation, trustee communication and administration
• Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
• Ensure environmental considerations are factored into organisational decision making. 

SYSTEMS EXCELLENCE & PROCESS MANAGEMENT

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

HUMAN RESOURCES

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

See attachment for further responsibilities 

Chief Business Improvement and Technology Officer

We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation.

If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you.

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief Business Improvement and Technology Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. You’ll ensure services are high-performing, compliant, and continuously improving, and that systems and insights support everything from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief People Officer. Together, you will shape the organisation’s strategy, culture, and delivery.

About You

We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing.

You will have experience of:

• Technology, data, or business improvement in the charity, health, or social care sectors.
• Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment.
• Deep understanding of data protection, compliance, quality assurance, and governance.
• Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement.
• Building and leading multidisciplinary teams across technology, insight, digital development, and compliance.
• A collaborative, mission-led approach to leadership

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and strategic direction for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and managers to ensure FAST’s overall strategic objectives and desired outcomes are met.

Who we are

FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.

Context for this role

This is a pivotal moment for FAST as the need for our work has expanded due to more young people falling into poverty and struggling in schools. Whilst capacity is a challenge with 60% cut in public youth programmes over the last decade (YMCA 2020). We are still growing strong and are able to work with 300 young people annually. However, our desire is to continue this work of establishing and growing a healthy youth organisation that provides excellent & vibrant youth work that makes a difference to young people’s lives and produces healthy staff that are equipped and empowered to do the job they love. Therefore, the need to grow our team is quite pressing. We are in search for someone with experience leading youth work and developing a healthy organisation who can help strengthen our work here in very significant ways, with a particular gifting in thinking strategically and working hard to get results.

We would love to hear from you if you:

Qualities and Attributes

• Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
• Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
• Are strategic thinker, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
• Are highly organised, adaptable, problem solver with a focus on results.
• Can think systematically with knowledge of systems and governance of systems

Experience

• Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
• Can deliver frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
• Have experience in project and/or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence;
• Have experience of managing Safeguarding and Risk within an organisation.
• Have experience of strategic project design, development and evaluation
• Have experience in finance and managing budgets

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Age UK is hiring a Team Leader to join our National Advice Line!

We are still in a cost-of-living crisis and too many older people in the UK are in desperate need of advice and support. As a Team Leader, you will be playing an important role in this vital service; managing a team of Contact Centre advisors dedicated to providing a high-quality service to those in later life. You will be responsible for the delivery of a professional Information and Advice Line service supporting older people, via telephone, email, webchat and letter. Ensuring the team's development, motivation and performance is in line with the Charity's objectives, you will provide effective and swift response to requests for help and support from advisors on shift.

If you are passionate about developing a team, providing an excellent customer service, and want to make a measurable difference to the lives of older people, this may be the role for you.

This role offers hybrid working between home and our offices in either Ashburton or Blackpool. A robust home broadband connection is essential. The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience with computer-based systems including Microsoft. A, I, T

Skills and knowledge

* Excellent time-management, planning and organisational skills. I

* Ability to deliver high quality training, clearly and concisely. I

* Highly accurate and having attention to detail. A, I, T

* Excellent literacy and numeracy skills. A, T

* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I

* Excellent communication skills. A, I, T

Personal attributes

* Commitment to providing a high-quality customer service and equal opportunities. A, I

* Ability to support, supervise and lead staff. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Previous experience of working in a Contact Centre type environment. A, I

* Previous experience of supervising and leading staff. A, I

Skills and knowledge

* Knowledge of issues affecting older people e.g. the health system, social care. A, I

Personal attributes

* Ability to work under pressure. I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.

This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

The Woodland Trust is recruiting for a Government Affairs Officer to work within the External Affairs Team to influence Government and parliamentary decision-making in support of woods and trees. 

The Role

• Monitor political and policy developments, identifying opportunities to build relationships and drive impact.
• Draft high-quality briefings, parliamentary materials, and committee evidence to support the Trust’s influencing goals.
• Build and maintain effective relationships with MPs, peers, advisors, and allies, including supporting the All-Party Parliamentary Group on Woods and Trees.
• Coordinate and deliver key political events, including at Parliament and party conferences.
• Collaborate with internal teams-policy, press, campaigns, and ecology-to help shape and deliver influencing strategies aligned with the Trust’s priorities.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. There will be travel at least one day per week to London and other site visits.

The Candidate

• Strong written and verbal communicator, able to distil complex information clearly and accurately for different audiences.
• Skilled in building relationships with senior colleagues and external stakeholders, with experience organising events to support engagement.
• Politically aware, with a good understanding of Westminster and the policymaking process, and a proactive approach to monitoring developments and spotting opportunities.
• Well-organised and IT-proficient, with experience managing databases and balancing workloads in a fast-paced environment.
• Passionate about environmental issues, with relevant experience in public affairs, campaigns, or policy, and willing to travel across the UK when needed.
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.

Make sure that you complete the Application Questions to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews are scheduled to take place via Microsoft Teams between 28th August - 4th September 2025.