Quality manager jobs in greater london

Senior Accessibility Specialist
Reference: APR20257021
Location: Flexible in UK
Salary: £44,315.00 - £47,312.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours a week – Flexible working pattens to be discussed
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Whilst we have a huge presence and influence in the conservation sector we recognise that our work is not reaching everyone. We need to enable more, and more diverse people to engage with and act for nature.

Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist. 

What’s the job about?

Our 2030 strategy commits the RSPB to becoming more relevant to the communities and supporters we work with by involving a more diverse range of people. Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist. Reporting to the Head of EDI, and as part of the EDI leadership team, you’ll hold close relationships with a wide range of stakeholders across the organisation. You’ll work collaboratively to support the transformation in behaviours and skills needed to make the RSPB a more accessible and equitable place for all.

The role does have flexibility to shape and innovate but will be focused on the continuation and delivery of two main priorities:

1. Working with our nature reserve teams to implement accessibility improvements that make our spaces more inclusive for Staff, Volunteers and Visitors
2. Working with Communications and Learning and Development teams, internal networks and other stakeholders, to deliver better experiences for our disabled workforce from the point they apply for a role.

Essentials:

• Experienced in delivering strategic accessibility interventions and influencing positive change at all levels of a large and complex organisation and the wider sector
• Personal commitment to making a tangible difference to accessibility with a focus on physical disability, sensory disabilities and neurodiverse people and communities.
• An advocate and practitioner of accessible design and clear communication
• Background and confidence in working with people with lived experience of access barriers and providing support and advice to organisations around accessibility.
• Comfortable to proactively challenge internal policy, practices and communications to better include marginalised groups. 
• Expertise on accessible communications, with experience working to improve standards of internal communications and co-designing engaging content for external communication
• Excellent interpersonal and influencing skills to role model and drive behaviour change across all areas of accessibility
• In depth knowledge of accessibility standards and best practise within the UK. Including: WCAG, social model of disability, universal design principles, access to work, reasonable adjustments and working application of the Equality Act 2010
• Significant experience of designing and delivering resources and training around accessibility in a range of formats to meet learner needs
• Strong internal and external stakeholder management skills, ability to recognise a build key relationships and influence at a sector level
• Sound understanding of intersectionality of disability and other protected characteristics and a good generalist EDI knowledge to inform specialist advice and guidance
• Strong and effective communication skills, with ability to influence leaders and mobilise other teams to act
• Strong written communication and digital presentations skills to communicate accessibility and disability inclusion to a wide range of audiences
• Analytical evaluation to inform and report on areas of focus and impact
• Awareness of project and process management to enable work to be planned and delivered to a high quality, on time and within resource capacity

Desirable:

• Experience or interest in accessibility in the Conservation section, nature or climate emergency
• Understanding of the intersectional context of race and gender equity within accessibility
• Practical experience supporting accessibility changes at visitor attractions
• Experience working in the Voluntary sector or in volunteering
• Experience of movement building or membership organisations

Additional Information

This role is available full time and permanently for 37.5 hours a week, but we welcome applications for those looking for different working patterns and are happy to discuss further with interested candidates.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Closing date: 23:59, Wednesday 21st May 2025
Interviews will take place around the 18th and 19th of June.
Please note: We reserve the right to close this advert at any time.

Open briefings
If this sounds like the role for you and you'd like more information on what the day-to-day responsibilities are, or a chance to ask questions, please get un touch with EDI at RSPB to enquire about one of our open briefings.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

A small yet established housing association in London is looking for a Head of Finance for a minimum of 6 months to join their great team.

The organisation offers high-quality housing and support to the community and strive to improve the lives of the individuals in the local area.

This is an exciting opportunity for someone from a housing association background, with strong leadership skills who is confident coaching and improving teams.

Requirements:

• Qualified Accountant with a Housing Association background
• Effective leadership skills with the ability to empower and improve team members
• Delivering on year end accounts and working closely with auditors
• Improving links between finance and operational departments

Responsibilities:

• Production of Management and Financial accounts
• Ability to improve Business Partnering in the organisation and communicate effectively with others
• Lead the team and also work closely with Executive members of staff
• Improve Service Charge processes and controls from a finance perspective

If you are a Housing Finance professional at a senior level and are looking for an exciting new opportunity, please get in touch as the role is moving fast.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Location: London and one other location TBC

Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate

Salary: Grade 7 - £53,781 per annum

Full time - 37.5 hours per week

Contract:  Permanent

Closing date: Sunday 18th May 2025 at 11.30pm

About the role 

You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Within the role of Benefits & Financial Inclusion Officer you will be expected to:

• Achieve income maximisation including the completion of welfare benefits applications.
• Provide support and advice on money management signposting to specialist agencies when necessary.
• Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
• Complete welfare benefits mandatory reconsiderations and appeals.
• Advice concerning Universal Credit.
• Casework support with ongoing queries.
• Work collaboratively with both internal and external departments and partner agencies.

We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.

You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.

This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.

If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

No agencies please.

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities
•  Undertake assessments of people entering the service through various referral sources.
•  Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
•  Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
•  Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
•  Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
•  Manage a caseload of individuals with a wide spectrum of needs.
•  Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
•  Provide psychoeducation to raise awareness and understanding of substances and their effects.
•  Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
•  Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.

Operational Support
•Comply with all monitoring and evaluation requirements.

General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.

Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience

ESSENTIAL
•   Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
•   One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.

DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.

Are you ready to make a lasting impact while developing your skills in delivering marketing campaigns and engaging supporters? We are currently recruiting a Legacy Marketing Campaign Executive known to Guide Dogs as a Legacy Campaign Executive.

You’ll assist with the delivery of legacy marketing campaigns and loyalty activities, ensuring campaigns are executed on time and within budget to maximise responses and overall value. You'll manage various tasks, from circulating artwork and content for approval to raising purchase orders and handling invoices. You’ll also oversee loyalty communications, address queries from internal teams and supporters, and manage donor stewardship processes for legacies and In Memoriam donations. Post-campaign analysis, tracking campaign performance, and maintaining stock levels of collateral will also be key parts of your responsibilities, while collaborating with the digital team to ensure timely updates to our web pages.

This is a fantastic opportunity for someone passionate about the charity sector and eager to apply their administrative and marketing campaign skills to help us inspire supporters and the general public to leave a gift in their Will to Guide Dogs.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

For this role you'll be working 28 hours per week, with a working pattern to be agreed. We are looking for you to attend the office two days per week, the remainder of your week may be spent working from home.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Director - Workforce Policy and Services

Location: AoC London Office
Department: Workforce
Salary: £68,400 - £85,500 (depending on experience)
Hours: Full Time, 37.5 Hours per week
Job Type: Full time
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) in a new position of Director – Workforce Policy and Services. As the national voice for further education (FE) colleges in England, AoC represents and supports member colleges with professional services, advocacy, and sector leadership. We are a not-for-profit organisation established by colleges, for colleges – supporting over 95% of the sector, transforming 2.2 million lives each year.

This senior leadership role will oversee the strategic direction and delivery of AoC’s workforce function – including directing FE workforce policy, industrial relations and pay, employment advice, recruitment, and consultancy. Reporting to the Deputy Chief Executive, the successful candidate will work collaboratively across the organisation and with key external stakeholders to promote and represent the employer interests of colleges across England.

We are seeking an experienced leader with a strong background in at least one area of the workforce remit, strategic insight, advocacy skills and a commitment to supporting colleges and their people. A deep understanding of the challenges facing the FE workforce and a collaborative, inclusive approach to leadership is essential. You will bring excellent stakeholder engagement and influencing skills, strong strategic thinking, and the ability to drive service quality and innovation.

As Director, you will lead and manage a multi-functional team delivering high-quality workforce services and advice to colleges, ensuring these are responsive to sector needs. You will represent college employers in national pay negotiations and workforce policy development, oversee recruitment and consultancy services, and with your team drive policy influencing and evidence-based decision-making through strong stakeholder engagement and data insight. This is a varied and strategic role that combines leadership, sector advocacy, and operational oversight across FE employment and workforce priorities.

This role is offered on a permanent, full-time basis. There will be regular travel to AoC’s national office in London and across the country to attend meetings and represent the organisation. Flexible working requests will be considered. If you’re a senior workforce leader with a passion for improving outcomes in education and want to be at the forefront of shaping FE workforce policy and services, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Please review the full job description and person specification, which outlines the role in more detail. 

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 9am on 26 May 2025.

Interviews: 

Date: W/C 2 June 2025
Venue: In person, AoC London Office

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

REF-221501

Mentor Recruitment Lead £32,000 per annum (pro-rata) plus London weighting if successful candidate is in London

Previous applicants need not apply

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) if located 45 minutes away from one of our offices in London, Manchester and Cardiff. 

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

1MM Mentor Recruitment Lead main tasks include:

●      Build, lead, own and execute 1MM’s mentor recruitment strategy

●      Source enough mentors to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available

●      Build a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis

●      Work with key stakeholders across the business to improve conversion rates by refining our onboarding process

●   Meeting all quality assurance KPIs

• Establishing employers, professional networks, community groups etc. as Volunteer Providers.

●   Ensure key partners are smoothly handed over to the relevant colleagues within the business at the appropriate time.

●   Provide regular reports on progress related to the role.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £32,000 (pro rata) plus London weighting if successful candidate lives in London,, up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Job Title:  Head of Operations

Location: Head Office Camden and different project locations - London

Salary: £48,847 - £55,165 

Hours: 37.5 per week  (Participation in on call rota - currently once every 7 weeks)

Contract: Permanent

Closing Date: 23 May 2025

Interview Dates: 3 June 2025 (online) and 2nd round 10th June (at the Head Office)

(Please note successful candidates are usually appointed at bottom of relevant band)

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Operations at Solace.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

This role is part of the operational senior leadership team.  You will lead on a portfolio of services, providing effective leadership and support to service managers who report into you.  You will have a key role in ensuring quality of service, contractual and financial compliance.  As well as operational leadership you will have input into organisation wide strategic planning, service development and decision making.

About You

We are looking for an experienced leader with an excellent track record of quality service provision.  You will have an in depth understanding of the impact and causes of different forms of Violence Against Women and Girls (VAWG).  Our ideal candidate will be someone who can effectively hold and manage complex issues, is comfortable with assessment and management of risk.  You will be an adaptable and effective team player who is able to switch tasks and lead on areas of work they may not always have prior experience of.  Key to Solace’s success are being able to build effective relationships with others including those who fund and commission our work and partners whom we work with to deliver high quality services. 

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. .

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Berkshire!

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: 2x Full Time: 37 hours, working between Monday to Friday 9am - 5pm

Location: Office based at Broadmoor Hospital.  (Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.)

Salary: Full time starting salary £24242.40 per annum
 
Contract Type: Permanent

Independent Advocate Requirements:

· Strong communication and time management skills to successfully work remotely.

· Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.

· Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

· Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.

· Demonstrable experience working with vulnerable adults.

· Working knowledge of public and voluntary organisations.

Benefits:

· 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!

· Discretionary shutdown days at Christmas with up to 4 additional days leave.

· 1 Community Leave Day per annum.

· Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!

· Auto enrolment Pension plan

· Death in service cover.

· Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

We provide a full induction, training and equipment including a laptop and mobile phone.  It is a contractual requirement that all advocates hold or are working towards an advocacy qualification.  The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ).  If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 16th May 2025 (we reserve the right to close this vacancy early)

Interview Date: 29th & 30th May 2025

An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Disability confidence scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Administrator/Receptionist

Hours: 5 days per week, Monday to Friday

Location: Office-based, Central London, WC1

Working pattern: Normal hours of work will be 9.00 am to 5.00 pm with an hour for lunch. Some flexibility in working hours may be required due to the nature of this post and the work of the team. 

The Vacancy

We have an exciting opportunity for an Administrator/Receptionist to join the Front of House team of the Methodist Church in Great Britain as we settle into newly refurbished offices in Central London. Working as part of a small Front of House and Facilities team, the post-holder will provide a professional, customer-focused reception and administrative service, helping to promote a sense of community in line with the Church’s mission and values.

Reporting to the Front of House Manager, the main duties will include:

· Providing a professional and helpful switchboard, meeting room support and reception service;

· Answering enquiries and directing colleagues and visitors using knowledge of the Church’s aims and structures;

· Carrying out a range of administrative tasks;

· Supporting the running of the facilities function and helping to maintain the health and safety of everyone in the building.

About You

If you enjoy working in an office environment, meeting a variety of people and staying informed about ongoing events, you will thrive being part of the Connexional (support) team. Where no two days are the same, you will enjoy using your excellent communication skills and can-do approach to assist colleagues, visitors, and contractors. Your colleagues will feel comfortable seeking your help and will value your positive attitude and conscientious approach.

You have great organisational and administrative skills and take satisfaction in multitasking to meet the needs of your customers.

You like structure and clarity when it comes to your working hours, and you relish working in a vibrant part of Central London that offers good transport links, shopping, green spaces and eateries.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

Job share applications will be considered.

Closing Date: Monday, 26 May 2025.

Interview Date: 3 June 2025 in person in London.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

We’re looking for a creative and skilled Video & Content Creator to lead the creation of high-quality, engaging, and inclusive video and graphic content that supports our charity’s campaigns, events, fundraising, and health initiatives.

You’ll play a key role in telling powerful real-life stories, filming on the ground, and ensuring content is accessible, representative, and aligned with our strategic goals.

A strong sense of storytelling, an eye for digital trends, and the ability to produce content across multiple platforms are essential.

Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambition goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.