Quality manager jobs in greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access
Salary: £30,200
Shift Pattern: 37.5 hours per week, Monday to Sunday between 08:00 - 20:00, you will work within these hours, as well as some evenings and weekends hours to ensure 24 hour seamless service delivery alongside the team. You will also take part in our out of hours on call rota.
Please note that this is one of two positions within the service. We also have a night role available. Please type 286320 into our careers site search tool to view the other role.
About the role
We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Recovery Workers, Engagement Workers, and other frontline care and support staff. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the night teams to ensure quality handovers.
You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living.
Some key responsibilities include:
- Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
- Support with the operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in
About you
We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:
- Experience in working with people who have enduring mental health and complex backgrounds
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Discounted tickets for music events, shows, sports and more through Tickets for Good
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Senior Statistician
London
£37,734 – £50,391
The Federation of Royal Colleges of Physicians of the UK is seeking to recruit an experienced statistician to provide six-months maternity leave cover.
The successful candidate will be comfortable with all aspects of data collection, management and analysis with proven ability to work both independently and collaboratively within a team. The appointed individual will play a pivotal role in the development of quality processes and managing data to support reporting, research activities and associated publications.
Key responsibilities
- Using good technical skills to explore, manage and report on data, including being competent with a range of data analysis software
- Contributing to the development of Federation systems and processes for quality purposes
- Analysing and presenting findings data in a clear, user-friendly manner
- Delivering data analysis components of the Federation EDI Action Plan and quality management reporting
- Delivering tasks required by the R&D Oversight Group and associated committees
- Contribute to the drafting and presentation of results for external audiences
- Working cross-departmentally and with external stakeholders where required.
Requirements
- Educated to at least degree level or equivalent in a discipline requiring substantive data investigation and analysis techniques, such as mathematics or statistics
- High-level competence in using and applying a range of statistical software packages (particularly R and SPSS) for data analysis and presentation purposes
- Good understanding of statistical theory and limitations of different techniques
- Knowledge of data security, encryption techniques and statutory UK data governance frameworks
- Experience of presenting complex information to suit different audience types
- Good communication and teamworking skills.
About you
The Federation of the Royal Colleges of Physicians, based in the UK with international reach, is a collaboration between the:
- Royal College of Physicians of Edinburgh (RCPE)
- Royal College of Physicians and Surgeons of Glasgow (RCPSG)
- Royal College of Physicians of London (RCP)
Collectively, the colleges represent more than 50,000 physicians worldwide and provides a valuable professional network, with opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including:
- continuing professional development (CPD)
- examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK))
- training (Joint Royal Colleges of Physicians Training Board – JRCPTB).
The Research and Development function is responsible for the management, investigation and analysis of qualitative and quantitative data arising from the UK postgraduate medical training and assessment systems. Data is analysed to ensure quality, investigate areas of concern, identify trends and report relevant findings for further discussion, such as via committees, reports, conferences and peer-reviewed journals.
Please note, agency inquiries will not be considered.
Closing date: 15 September 2025
Shortlisted candidates will be notified by: 25 September 2025
Interview date: Expected 29 and 30 September 2025
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time position, 37.5 hours per week (including evenings and weekends)
We are a Peer-led organisation, so we value lived experience. We encourage you to apply if you have any experienced drug misuse, or homelessness in the past.
About us:
BUBIC (Bringing Unity Back Into the Community) is an award winning, peer-led substance misuse service supporting individuals affected by drug and alcohol dependency. Our mission is to empower people through community engagement, harm reduction strategies, and accessible support services. We work directly with vulnerable individuals, helping them break cycles of addiction and social exclusion.
Our team plays a crucial role in engaging with people who may not access traditional services, offering immediate support and practical solutions to improve their well-being. Our team, many with lived experience, offers non-judgmental support, outreach, and education to help people on their journey to recovery.
Main Purpose of the Role:
To lead the effective and high-quality delivery of peer-led support for individuals on their recovery journey across the Borough of Haringey. This role will require dynamic, hands-on management of BUBIC’s team, encompassing staff, peer mentors, and volunteers, to meet key performance indicators and community needs.
You will represent BUBIC’s values in all aspects of your work, including strengthening existing partnerships and cultivating new community links. A flexible approach is essential, with regular night shifts and occasional weekend work expected to provide outreach and attend local events.
Key Responsibilities
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Provide strong, responsive leadership and day-to-day management of a diverse team.
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Represent BUBIC at external meetings, events, and forums to promote our ethos and strengthen partnerships.
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Offer regular supervision and line management to staff, identifying learning needs and supporting professional development.
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Monitor service performance against KPIs, continuously reviewing delivery and identifying areas for improvement.
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Lead by example, stepping into frontline roles where needed to ensure continuity and quality of service.
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Produce timely and accurate monthly, quarterly, and annual reports in line with funding and internal requirements.
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Oversee and monitor budgets, ensuring financial compliance including petty cash usage and financial procedures.
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Promote and uphold all organisational policies, particularly those relating to equality, safeguarding, GDPR, and health & safety.
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Ensure safe recruitment, including DBS checks and effective onboarding for staff and volunteers.
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Create and maintain referral pathways, particularly for individuals unfamiliar with formal drug services.
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Inspire and coordinate volunteer engagement, ensuring their efforts align with BUBIC’s objectives and values.
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Develop and manage a weekly timetable of service delivery, outreach, group work, and community events.
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Facilitate monthly themed sessions for service users, families, and community members, shaped by local need.
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Foster clear internal communication and lead regular team meetings to share updates, safeguarding concerns, and key trends.
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Deliver community-based presentations on substance misuse, emotional wellbeing, and public health themes.
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Plan and deliver outreach across Haringey informed by local intelligence and service-user needs.
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Coordinate events and co-produced projects within budget and to a high standard.
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Maintain a strong understanding of the substance misuse field, including professional developments and emerging practices.
Person Specification
Education and Training:
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NVQ Level 3 (or equivalent) in Health & Social Care.
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Demonstrable knowledge of drug use and its impact on individuals and communities.
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Familiarity with SMART Recovery, 12-Step Philosophy, harm reduction, and peer-led support.
Experience:
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5+ years’ experience in substance misuse or related services.
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At least 2 years’ experience managing teams in a community or substance misuse setting.
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Demonstrated success in supervising and developing staff to meet high standards.
Skills and Abilities:
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Strong knowledge of safeguarding adults and managing complex needs.
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Proven ability to form partnerships with agencies supporting excluded or marginalised groups.
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Excellent report writing, care planning, and case noting skills.
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Competence in psychosocial interventions, group facilitation, and key working.
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Ability to maintain boundaries, work non-judgmentally, and resolve team conflicts.
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IT proficiency in Word, Excel, PowerPoint; able to manage data for reports and monitoring.
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Experience planning outreach or community events to promote services.
Personal Attributes:
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Calm, logical, and assertive under pressure.
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Organised with strong time management and initiative.
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Passionate, empathetic, and knowledgeable about local communities.
BUBIC aims to help people affected by problem drug and alcohol use in Haringey through peer support, outreach and community engagement
The client requests no contact from agencies or media sales.
We’re seeking a Finance Manager to lead robust financial reporting and governance across 80 parish sites, while supporting central operations from our Crawley base.
In this key role, you’ll produce timely and accurate management accounts, oversee cloud-based reporting, and lead on the preparation of annual statutory accounts. You’ll be the primary contact for external auditors and play a central part in reporting to our Trustees and Diocesan Finance Committee.
You’ll also manage cashflow forecasting, tax compliance, treasury and investment activity, and VAT (for one subsidiary). Charity sector experience is highly desirable, but your collaborative, flexible leadership—especially of a diverse network of staff and volunteer finance teams—will be most essential.
Reporting to the Chief Operating Officer, you’ll oversee the support of cloud-based reporting for 80 parish sites and the delivery of timely, accurate management accounts for central operations based at our Crawley site. You will have a key role in providing high-quality financial reporting to our Trustees and Diocesan Finance Committee (DFC). You'll also lead the team in producing statutory audited accounts, acting as the principal contact for external auditors.
With additional responsibility for cashflow forecasting, treasury and investment management, tax compliance, VAT (for one subsidiary), and gift aid, this role ensures that the Diocese maintains robust financial governance. While Charity sector experience is a significant advantage in this position, it is your flexible and positive leadership of a diverse staff and volunteer finance community across some 80 sites that will set you apart.
This is an in person role which involves the supervision of junior staff, it is based at our Crawley office (option for some hybrid working).
The client requests no contact from agencies or media sales.
About the role
We’re looking for a passionate and driven Service Manager to lead our team at Birkenhead Street, a 31-bed hostel in Camden offering 24-hour supported accommodation to single adults. This is a unique opportunity to shape a service that puts people first, working in a trauma-informed and person-centred way.
What You’ll Be Doing
As Service Manager, you’ll be at the heart of the service, responsible for both strategic development and day-to-day operations. You’ll lead, motivate and support a dedicated team including a Deputy Manager, Project Workers, Duty and Night Staff, Cleaners, and locums. In addition to:
- Manage the service rota and ensure smooth operational delivery.
- Build strong partnerships with external agencies to enhance outcomes for residents.
- Champion inclusive support, including working closely with the Women’s Safe Space to address the specific needs of female residents.
- Ensure the service meets contractual obligations and reflects best practice.
- Continuously review and improve service delivery in line with St Mungo’s policies.
- Support residents with high-quality, strengths-based care and advice tailored to their goals.
- Monitor budgets and provide insightful reports using both quantitative and qualitative data.
About You
We’re looking for someone who is a confident and compassionate leader with experience in hostel or service management, as well as:
- Skilled in communication, problem-solving, and emotionally intelligent leadership.
- Committed to continuous improvement and passionate about making a difference.
- Able to navigate complex challenges and maximise available resources to support residents.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 2nd September 2025
Interview and assessments on: 12th September 2025
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
About Us
Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.
The Role
We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.
Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.
Key Responsibilities
- Oversee the safe and inclusive daily operations of the Centre
- Support strategic planning and policy implementation
- Manage facilities and ensure health & safety compliance
- Coordinate learning programmes, outreach events, and community activities
- Maintain admin systems and contribute to financial oversight
- Build and manage external partnerships
- Recruit, train, and support volunteers
What We’re Looking For
- Proven experience in centre/office/facilities/charity administration
- Knowledge of safeguarding, equality, data protection, and Prevent duties
- Strong communication and organisational skills
- Experience managing teams in educational or community settings
- A deep commitment to empowering women and marginalised groups
What We Offer
- Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
- 28 days full time equivalent annual leave (17 days if working 21 hours per week)
- Pension scheme via The People’s Pension
- Flexible working (some work-from-home)
A supportive, purpose-driven environment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes Manager
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking an organised and proactive International Programmes Manager to support the Head of Programmes in delivering and growing our international operations. You will oversee programme delivery through international field partners and branch offices, ensure reporting and payment schedules are met, and contribute to the development of policies, processes, and strategic partnerships.
This role includes line management of the International Programmes Officer, ensuring clarity of objectives, high-quality outputs, and timely delivery. You will also play a key role in troubleshooting operational challenges, building strong partner relationships, and improving our frameworks for efficiency, accountability, and impact.
Key Responsibilities
Programme Delivery & Partner Management
- Communicate regularly with field partners and branch offices to remain up to date with events on the ground.
- Guide field partners to solve operational issues as they arise, coordinating with the Head of Programmes where appropriate.
- Approve monthly delivery reports and quarterly impact evaluation reports.
Team Leadership
- Manage the International Programmes Officer to ensure all reporting and payments deadlines are met on a monthly, quarterly and annual basis.
Financial Oversight
- Prepare monthly budget calculations in line with the departmental calculation framework.
Policy & Process Development
- Assist with developing departmental policies and processes.
- Assist with ongoing programme management template development.
- Support the streamlining, automation, and digitisation of processes.
Strategic Partnerships
- Assist with the development of strategic organisational partnerships for current and future collaboration.
Person Specification
Essential
- Degree in a relevant field.
- 3 or more years’ experience managing international NGO programmes.
- Staff management experience: 1–2 years supervising teams.
- Proven ability to track spending, approve reports, and use calculation frameworks.
- Experience troubleshooting field-level issues (logistics, procurement, compliance).
- Track record in donor reporting/report checking/approval.
- Remote-work competence: self-disciplined and tech-savvy – experience with Microsoft Office Suite and Teams as a basic minimum.
- Dependable interpersonal skills, sound judgment, ability to manage time effectively, flexible, self-disciplined, take initiative, and work with minimal supervision.
- Excellent spoken and written English and Arabic.
Desirable
- Master’s degree in a relevant field.
- Experience in digitising workflows and policy development.
- Relevant professional certifications.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
We are looking for a Legal Manager to join our expert legal team at our Finsbury Park office. This is a unique opportunity to contribute to life-changing legal work, support the development of future social justice lawyers, and help shape national policy through strategic legal advocacy.
About BID
At BID, we’ve been at the forefront of the fight against immigration detention since 1998. We're a small but dedicated charity that offers free legal advice and representation to individuals held in detention across the UK.
With just 13 staff and over 45 active volunteers, our impact is far reaching. We provide legal casework, deliver frontline advice services, support systemic advocacy, and engage in strategic litigation – all to end arbitrary detention.
We’re proud to be accredited by the Immigration Advice Authority (IAA) and recognised as a leading voice in immigration legal support.
About the Role: Legal Manager
As Legal Manager, you’ll play a central role in delivering high-quality, trauma informed legal services to people in immigration detention.
You’ll supervise and support our brilliant Legal Volunteers, manage your own caseload, oversee BID’s advice line and legal surgeries, and contribute to training and mentoring volunteers starting their legal careers. You’ll also support our policy and advocacy team by identifying systemic issues from our legal work that require wider change.
Whether it's preparing bail applications, reviewing legal submissions, training volunteers, or providing urgent advice on our helpline, you’ll be working directly at the intersection of law and justice.
To find out more and apply, download the application pack from our website: Join Our Team: We're Hiring a Legal Manager at BID | Bail for Immigration Detainees
The client requests no contact from agencies or media sales.
ID: 1543 Assistant Director Services and Innovation
Service: Gloucestershire Hub (and surrounding areas) Central Region
Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).
Hours: 3 days – part time (22.2 hours per week)
We offer flexible working arrangements - please see below for more details
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.
You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.
As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership, Performance and Strategic Delivery
· Lead strategic partnerships
· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.
Line Management
· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.
Financial Responsibility
· Oversee budgets, manage financial risks, and contribute to sustainable service development.
Internal/External Relationships
· Represent Family Action externally and build strong partnerships to support integrated service delivery.
Quality Assurance
· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.
Main Requirements (for details check the job description and person specification):
· Proven experience leading services for children, young people, and families with complex needs.
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Ability to manage teams, budgets, and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.
Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.
Key Responsibilities
- Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
- Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
- Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations.
- Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
- Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
- Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.
Key skills and experience
- A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support.
- Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
- Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions.
- Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
- Understanding of the value of involving disabled people and their families at all stages of campaigning.
- Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We are implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Monday 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is a crucial and hands-on leadership role, responsible for overseeing the charity’s financial management. You will ensure accurate and timely financial and management reporting, maintain robust financial controls, support the Senior Leadership Team in strategic decision-making, and drive continual improvements in systems and processes.
You will oversee the preparation of statutory accounts and audits, ensure compliance with Charity Commission and Companies House requirements, and develop the Finance Team to deliver excellence. To read the full job description, including information on role particulars, and why New Wine is a fantastic place to work, please download the attached document.
Key Responsibilites:
Routine Financial Oversight
· Oversee all accounting, cash management, reconciliations and authorisation of payments.
· Monitor day-to-day financial operations: banking transactions, current and deposit accounts, payroll, and other transactions.
· Maintain the fixed assets register and monthly depreciation.
· Manage cash flow, investing excess cash where appropriate.
Budgeting, Forecasting & Reporting
· Manage and prepare annual budgets and forecasts in collaboration with the Director of Operations and senior leadership team.
· Provide timely, accurate and accessible management accounts and reports for senior managers, budget holders and Trustees.
· Interpret complex financial information clearly for non-finance colleagues.
· Regularly update forecasts with a target of quarterly reporting.
Statutory Accounts, Compliance & Audit
· Lead the preparation and audit of end-of-year statutory accounts, working closely with external accountants/auditors.
· Ensure all statutory obligations are met including VAT returns, Gift Aid claims, Companies House, Charity Commission and HMRC requirements.
· Stay up to date with Charity SORP and charity sector financial regulations, ensuring compliance and training the team accordingly.
Systems, Process Improvement & Controls
· Design and implement financial systems and process improvements to drive efficiency.
· Maintain strong financial governance and internal controls.
· Monitor the effectiveness of financial practices and policies and make recommendations for improvements.
Team Leadership
· Supervise, develop and motivate the Finance Team to achieve high standards.
· Carry out quarterly reviews and provide day-to-day support.
· Foster a collaborative, proactive working culture.
Event Finance Management
· Oversee financial management at New Wine events, including systems for income reconciliation, cash controls, onsite banking and petty cash.
· Ensure accurate reconciliation of income from the event booking system.
HR & Payroll Administration
· Oversee payroll preparation and submissions including HMRC and pensions.
Other Duties
· Respond to queries from Trustees, Director of Operations, budget managers and external stakeholders as required.
· Work well with all members of the wider staff team.
· Attend and sometimes lead staff prayers and other meetings.
Person specification:
Essential Attributes
- Strong planning and organisational skills
- Excellent time-management with the ability to manage multiple priorities under tight deadlines
- Analytical approach to problem-solving and sound decision-making capabilities
- Proactive and self-motivated, with a drive to deliver high-quality results
- Commitment to high standards, accuracy, and robust financial controls
- High attention to detail and accuracy
- Collaborative team player with a task-focused mindset and proactive attitude
- Ability to positively influence and persuade others
- Discretion and professionalism in handling sensitive financial information
- Ability to think critically and maintain good judgement under pressure
Essential Skills & Experience
- CCAB qualified accountant or equivalent substantial experience
- Significant experience in financial management, accounting, and budgetary control
- Proven track record in producing management and statutory accounts, and managing audits
- In-depth knowledge of Charity SORP, financial governance, and compliance within the charity sector
- Strong verbal and written communication skills
- Proficiency in Xero and Microsoft Office, including Excel (advanced), Outlook, Word, and Teams
- Experience in payroll administration, including workplace pensions and leave accruals
- Experience of financial governance and control mechanisms
- Proactive approach to adopting new and more efficient ways of working, using the latest software where appropriate, and providing timely, accurate and relevant reports to colleagues.
- Experience supervising or line managing staff, with the ability to develop and motivate teams
Desirable Skills & Experience
- Experience managing restricted or trust funds
- Up-to-date and practical VAT knowledge
- Experience within a faith-based or charity organisation
- Experience engaging with Boards or Trustees
- Familiarity with the financial aspects of event operations
- Understanding of safeguarding, HR, or operational compliance processes
- Diplomatic approach and understanding in stakeholder engagement
Desirable Knowledge
- Strong understanding of charity finance regulations and sector best practices
- Commitment to the vision, mission, and values of New Wine
- Highly proficient in accounting systems and Microsoft 365 (Excel, Outlook, Word, Teams, Planner)
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is not intended to include all duties an individual in this position might be asked to perform or all capabilities that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service.
Salary: £30,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
About the role
We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System.
You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We’re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We’re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now!
- Experience and understanding to support who have personality disorder
- Understanding of the Criminal Justice System
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Criminal Justice | Personality Disorder | Residential Service | Womens Service | Social Care | Offender Personality Disorder | Deputy Management | Residential Manager
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PR and Communucations Manager
Responsible to: Head of Fundraising and Communications
Hours: 35 hous per week
Location: Hybrid working, home and office based - Amersham, Buckinghamshire
Job Description
We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.
From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.
The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.
If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.
Responsibilities to Include:
PR & Media
· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.
· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.
· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.
· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.
· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.
· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.
· Manage nominations for relevant awards to gain recognition and support for the charity.
· Pursue and implement strategic media partnerships to enhance visibility and outreach.
· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events
Content Creation & Storytelling
· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.
· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.
Celebrity and Talent Management
· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors
· Build authentic relationships with a network of celebrities and influencers to champion our cause.
· Create memorable moments and engaging content with famous supporters that resonate with audiences.
· Ensure our values and vision are highlighted in every celebrity collaboration.
Communications
· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities
· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.
· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.
· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.
· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.
· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.
· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation
· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.
· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.
Teamwork & Administration
· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.
· Monitor and share relevant charity and media with the wider team and Trustees
· Keep shared drive and CRM (Beacon) records up to date.
· Participate in team meetings across fundraising, programmes, and communications.
Other Information
This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.
- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners. There is flexibility with hours during the working week in acknowledgment of this.
- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
- The appointment is subject to the satisfactory completion of a probation period.
- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.
- The post holder will have the right to work in the UK.