Age UK East London aims to be an organisation that enables older people to:

• Retain maximum possible choice over the direction of their lives.
• Maintain and improve health.
• Prevent social isolation.
• Live in physical environments suited to their changing needs.
• Have as many opportunities as possible for involvement in fulfilling community and leisure activities.

Our underpinning values are:

Older people and their carers are our partners in everything we do.  We aim to keep our work:

• Personal
• Safe
• Expert
• Progressive
• Respectful

Job purpose

• Welcoming service users and visitors to Age UK East London
• To answer the telephone promptly in a welcoming and professional manner
• Directing visitors and callers to the appropriate department
• To act as first point of contact for Tower Hamlets, Hackney and Newham office
• Listening to voicemail messages and relaying them to the teams across our services
• Undertake administrative duties as required by the Business Support team

Key tasks

• Act as first point of contact for visitors and telephone callers.
• To advise staff and volunteers of arrival of visitors.
• Escort visitors/service users to their destination within the building if nobody is available to collect.
• Ensure each visitor is made comfortable until collected or escorted to their destination.
• Answer a high volume of telephone calls and queries.
• Transfer calls to the appropriate extension taking messages when person requested in not available.
• Ensure that the telephone extension list is up-to-date including direct telephone and mobile numbers.
• Ensure the reception area is tidy, warm and welcoming.
• Supervision of departmental Volunteers when required.
• To book rooms via outlook for internal & external meetings.
• To log all information queries on charitylog
• To log all information queries for Tower Hamlets on Hublink
• Ad-hoc admin tasks – replenishing information and advice slips
• To provide up to date and accurate local and national information and signposting to deal promptly with customer requests
• Adding cases to our database in adherence of AQS and AUKEL Policy

Experience

• Administration experience through either paid or voluntary work
• Experience of working with people from diverse cultural and social backgrounds through either paid or voluntary work
• Customer service experience through either paid or voluntary work

Knowledge and Understanding

• Understanding of Health & Safety regulations and risk assessments relating to service users
• Understanding of services available to older people and their carers across East London
• An understanding of the diversity of AUKEL customers across AUKEL’s area of benefit
• Knowledge of welfare benefits and advice sector that affect older people

Skills/Attributes

• Excellent numeracy skills
• Excellent skills in respect of both written and spoken English
• IT Skills, using internet, databases and Microsoft Office
• Confident and welcoming telephone manner
• Ability to work in a busy environment
• Ability to work under pressure
• A methodical approach to work

Additional requirements

• This post is subject to a check through the disclosure and barring service (formerly CRB).
• This post requires travel across East London.
• The post holder will work with standard office server based computer systems and electronic databases.

Receptionist - Chelwood Gate, Haywards Heath
Fixed term contract - 12 months
Part time - 24 hours per week
£11,300.19 pa plus excellent benefits
(starting salary is subject to experience)

Cats Protection is the UK’s leading feline welfare charity. We now help around 193,000 cats and kittens through our network of over 250 volunteer-run branches and 36 adoption centres and homing centres.
 
We are looking to recruit a part time Receptionist at our National Cat Adoption Centre in Chelwood Gate, Haywards Heath on a fixed term contract for up to 12 months. The working hours may include some weekend work, to be agreed on a rolling rota basis.

This role is to provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, and to provide administrative support to the Adoption Centre.  Please note this role does not include hands on cat care.

Person Specification:

• Our ideal candidate will have experience of working on a busy reception desk, and will be a confident communicator
• They will have a friendly and positive attitude
• Microsoft Office skills are essential as well as excellent organisational skills
• In addition, an empathy towards cats is essential, as is a flexible and adaptable nature

Closing Date: 22 September 2019
Interview Date: Early October 2019

To reward you we have a pay scheme which provides the opportunity to progress within your pay band, subject to satisfactory performance. We also offer a range of benefits which include a generous holiday entitlement, a competitive pension offering, a private medical scheme, and a death in service scheme.

Cats Protection is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Receptionist

Position: Receptionist
Location: St. James’s Palace
Job type: Full Time, Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: £21,500 per annum plus benefits

Closing Date: 23 September 2019, 23:55
Interview date: October 2019

About the role:

It's knowing you're contributing to the future of a world renowned collection.

It’s the perfect place to grow, and it's helping millions enjoy magnificent buildings and works of art. This is what makes a role at them so different.

They preserve and present the Royal Palaces and one of the greatest art collections in the world. York House in St. James's Palace, London, is home to many of its key, central operations.

You’ll run an efficient reception service at York House, providing vital support to their busy daily activities.

As the first point of contact for all visitors, you’ll make sure that everyone has a smooth welcome and visit. You’ll also help co-ordinate diaries, as well as deliveries and travel arrangements for the team.

No two days will be the same, and you’ll grow in both knowledge and confidence, handling varied queries and correspondence.

You’ll also support wider office management and admin. From maintaining office resources and supplies, to keeping their central databases up-to-date, you'll ensure your colleagues have all they need to work efficiently.

What’s more, you’ll help plan and prepare for various meetings, such as RCT Management Board and quarterly Trustee’s meetings, all of which will expand your skills further. And knowing that you’ve become part of something special will drive you on.

About you:

You’ll have some relevant experience in a receptionist or admin role. But it’s your organised approach, along with up-to-date and versatile IT skills that they’re really looking for.

Approachable and friendly, you’re a natural communicator who always makes other feel welcome. And you can adapt your communication style to suit different situations, and build strong working relationships with your colleagues.

With a keen eye for detail you have strong written skills, and can be relied on to deliver work of high quality.

It can be a busy environment, so it’s important that you have a flexible approach to your work, and can handle multiple priorities and deadlines.

You’re a real team player, who will enjoy working alongside others as well as independently.

And most of all, you’ll proactively take every opportunity to develop your skills and deliver the exceptional.

You may have experience of the following: Receptionist, Administrator, Admin Assistant, Administrative Assistant, Office Assistant, Office Administrator, Customer Service Advisor, EA, Executive Assistant, PA, Personal Assistant, etc.

Ref: 88954

We are looking to appoint an experienced Receptionist to join Samaritan's Purse (SP) and the Billy Graham Evangelistic Association (BGEA) to act as front of house for these two charities. 

This role is suited to an enthusiastic individual with a positive attitude and an ability to work flexibly, both as part of a team and on own initiative. You will be a first point of contact for all visitors, ensure all day to day reception housekeeping is maintained to a professional standard, manage the main SP and BGEA switchboards and email inboxes and book meeting rooms as required. 

You should have a confident, professional and friendly manner, be well presented, self-motivated with good PC skills. Ideally you will have had switchboard experience as well as that of working in a customer-centric office environment.

Please note this is a temporary position and requires an immediate start.

There is a requirement for the job holder to have a personal commitment to the Christian faith as functions within this role will require knowledge and personal experience of the Christian faith.

ALL applicants are required to submit a CV, together with a covering letter highlighting their relevant experience.  Please note we are only able to consider applicants who are currently fully eligible to work in the UK. 

170 is a charity organisation providing advice on welfare benefits and housing in the London Borough of Lewisham and also advice and support for women who have suffered domestic violence. We are based in New Cross Gate, South East London, and are recruiting for a Receptionist and Admin Support Worker to join our team.

The successful candidate should have a strong and solid experience of administration and have good IT skills, and good communication skills that will enable effective work with service users, colleagues and external agencies. He or she should also be able to manage their workload in a pressurised environment.

The role involves meeting and greeting visitors, booking appointments, taking phone messages, signposting members of the public to other services, particularly to the Advice Lewisham helpline, data input and other administrative tasks to support the work we do. The job involves dealing with vulnerable clients from all sections of the community, so it is essential that the postholder is able to sympathise with clients and work with people coming from a variety of backgrounds. We are looking for a team player who will play a key role in supporting all colleagues in their work and ensuring that an effective reception and administrative service is provided to our organisation. .

Knowledge and experience of working with voluntary and community groups and other statutory agencies is desirable. We welcome applications from local communities. Please note we do NOT accept CVs.

We are looking for a friendly and organised individual to act as a welcoming and friendly first point of contact for students, staff and visitors entering or contacting the Students’ Union and for initial student group financial queries and processes; providing information about the Union’s services and facilities, you will be responsible for ensuring that all users receive the best possible service.

You will assist the Finance Manager in the delivery of an effective finance function, performing clerical and administrative duties as directed and take ownership of all cash related procedures.

We are looking to appoint an experienced Office Manager/Receptionist to join the Executive’s Office of Samaritan’s Purse International (SP) and the Billy Graham Evangelistic Association (BGEA). 

This role is suited to an enthusiastic individual with a positive attitude and an ability to work flexibly, both as part of a team and on own initiative. As Office Manager/Receptionist you will be a first point of contact for all visitors and will ensure all day to day reception housekeeping is maintained to a professional standard, you will manage the main SP and BGEA switchboards, and carry out a variety of administrative duties on behalf of the Executive Office. Previous experience of facilities management is desirable.

Duties will include:

• Ensuring the office facilities are run smoothly and efficiently and are improved to provide an excellent working environment. 
• Facilities management of the office infrastructure including the building, telephones (programming, voicemail, extension list, supplier negotiation), equipment, office services (cleaning, garden, post etc.) and provision of catering.
• Responsible for collating the Start the Week prayer submissions 
• Responsible for delegated Health and Safety matters in Buckhurst Hill office facilities
• Responsible for ensuring co-ordination of Staff Away Days, all staff meetings, cover at Buckhurst Hill during holidays.
• To be on call in the event of an office emergency, where attendance to the Buckhurst Hill office may be required at short notice
• Provide assistance to the Executive Director in their role of running the BGEA and SP organisations, particularly taking responsibility for some cross-organisation projects.
• Daily use of Microsoft packages, Outlook, PowerPoint and office equipment
• Monitor cost and reduce overheads through greater efficiency in your areas of responsibility
• Constantly seek new ways of working to improve efficiency through the use of alternative suppliers and new technology within your own role
• Ensure that delegated projects are managed efficiently and with a good spirit
• Organise meetings/conferences/conference calls, provide agendas/directions to attendees, when required

Due to the nature and context of this post the successful candidate will need to be a committed Christian, able to fully commit to our Statement of Faith.

Please apply with CV and cover letter stating why you are interested in this position.

The Phoenix Futures Group is a charity and housing association which has been helping people overcome drug and alcohol problems for more than 40 years. We are now seeking an outgoing Receptionist/Administrator to oversee our Central Office Reception.

If you are looking for an administrative position where you can add value in a worthwhile organisation, or if you are just starting out in your working life and want to gain experience in what is involved in running central office premises such as reception, supplies, invoice processing and security, then this could be the job for you.

You will work within the Finance Directorate and have the opportunity to  learn about various strands of finance, insurance, procurement and business administration.

We also welcome applications from volunteers who would like to further their office experience in a permanent paid position.

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee Europe is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK
Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. The IRC also has offices in Berlin, Bonn, Brussels and Geneva.

IRC-UK comprises approximately 120 staff across five departments.

Purpose of the Role

As Workspace Assistant / Receptionist you are the first point of contact for visitors and for day-to-day facilities queries from employees. There will be a requirement for administrative assistance to both the Head of Workspace and Senior Director of Finance and Operations, Europe.

Scope and Authority

Responsibility for Resources:

• Responsible for stationery and other office supplies
• Arranging service / maintenance both reactive and proactive.

Key Working Relationships

• First point of contact for staff and visitors
• Day to day contact with external suppliers

Key Accountabilities

Reception and communications (20%) - This role is based at reception

• Expertly welcome visitors and answer switchboard calls between 9:00 and 17:00. Informing the relevant employees of arrival, transferring calls or providing information.
• Organise reception cover for lunch times and any other periods of absence.
• Keep the reception clear of deliveries, stationery cupboards well stocked and organised.
• Input visitor details onto the building online portal in advance or to notify building security by email / phone directly in the event of short notice.
• Inform the loading bay employees of expected deliveries and collect our deliveries from the loading bay in a timely manager every single day.
• Report telephone equipment and technical faults to our provider or IT Officer – Europe.
• Efficiently receive all post and couriers for our office ensuring the reception is kept clear of any larger items.
• Arrange couriers and send post as required, maintain good levels of stock required for our usage and support employees with general questions or requests about courier or post.
• Arrange access fobs to visitors including taking a deposit and arrange employees including taking the fee for lost fobs. Resolve and report issues with the access to the office.

Office administration (20%)

• Update all reception logs and records with changes on Box.
• Conduct weekly inspections of the office space to ensure that it is tidy, all equipment is working and the stationery baskets are well stocked. Take relevant steps to resolve any issues discovered and work with colleagues as required.
• Ensure that the kitchen is well stocked, including the coffee machine and it is cleaned each morning and afternoon. Dishwashers to be put on and milk orders adjusted as needed.
• Weekly checks of all the kitchen equipment to ensure it is working and that there is sufficient cutlery / crockery. Ordering additional supplies and resolving any issues as authorised by the Head of Workspace.
• Maintain the kitchen filtered tap and change the filter as necessary
• Ensure the ladies toilets are stocked with sanitary products and order more when necessary.
• Order business cards, couriers and taxis for employees. Supplying Finance the approval and cost codes to be charged when the invoice arrives.
• Email the maintenance team for temperature changes or faults in the building common areas.

Workspace Team (15%)

• Being the first point of contact for new employees for workspace matters; arranging their welcome to the offices, crafting their welcome pack with their access fob, ID card and locker key.
• Collecting all IRC property when an employee leaves and making sure all their access / data is removed as per our procedures.
• Co-ordinate our health & safety (H&S) online training on DSE assessments, Fire Awareness and GDPR essentials; adding new starters, sending reminders to complete the training and removing employees who have left.
• Order laptop backpacks, covers and IT supplies as approved by the Head of Workspace.
• Maintain the supply of mobile phones; ensuring they are wiped when returned, in good working order and have all the accessories including a protective cover. The mobile number log should be kept up-to-date along with the billing codes.
• Provide administrative and general support to the Head of Workspace for the smooth running of operations.
• Deal with off-site storage and archiving collections and additions. Keeping the log of cost codes these are charged to and assisting with reviewing inventory lists.

Travel bookings and insurance (25%)

• Book hotels and taxis for IRC employees visiting from other offices.
• Deal with travel reports and send to relevant internal and external parties as appropriate.
• Book travel and accommodation for members of the Finance and Operations department.
• Send new travel bookers all relevant documents and updating records of current travel bookers with our travel provider

General and Administrative Support (20%)

• Provide logistical support to meetings, to include preparation of meeting rooms, support with using the equipment and assist in arrangements for catering provisions.
• To assist employees find a meeting space, especially when rooms are busy including actively coordinating with colleagues and suggesting options
• Provide diary management and any adhoc administrative tasks for the Senior Director of Finance and Operations, Europe.
• Provide administrative support for the Audit and Governance Committee meetings, including minute taking, arranging catering, setting up meeting room and distributing the relevant paperwork for each meeting.
• Complete expense forms for the Head of Workspace and the Senior Director of Finance and Operations, Europe coordinating approvals as directed
• Complete the monthly credit card expenses for the Head of Workspace and Senior Director of Finance and Operations, Europe.

Person specification

Essential

Skills, Knowledge and Qualifications:

• Confident user of basic / intermediate Microsoft Office software (Outlook, Excel, Word, Powerpoint)
• Familiarity with the use of office equipment
• Excellent written and verbal communication skills
• A professional and welcoming manner on the telephone, in person and in writing
• Able to easily establish rapport and excellent customer focus
• Use own initiative and take responsibility for planning and prioritizing to ensure completion of tasks
• Ability to tackle problem and see issues through from start to end
• Proven record of being proactive and considerate teammate
• Ability to work to a high standard and handle multiple demands in a busy work environment
• Dedication to IRC’s values

Experience:

• Proven experience of working within customer service
• Experience of reception or administrative duties
• Experience of dealing with external vendors and service providers

Desirable:

• Interest in international development
• Fire marshal and first aid qualifications
• Basic understanding of health and safety requirements

 The deadline for applications is 25th September 2019.

Interviews will take place on 7th & 8th October 2019.

Candidates must have the right to work in the UK.

IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

Background

Chance to Shine is a national children’s charity. We give young people the opportunity to play, learn and develop through cricket. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun!

Chance to Shine coaches inspire children and teachers in state schools and disadvantaged communities. We work with half a million children each year - nearly half of them are girls.

Street cricket sessions are fast, fun and loud. They take place in the heart of communities all across the country, anywhere from a housing estate to a sports hall - and all year round.

We’re really passionate about what we do but we’re ambitious and we want to do more.

The Fundraising Team is tasked with securing new partners and donors and the stewardship of existing supporters across a range of funding streams: corporate, events, trusts and foundations, individuals, and statutory funding to support the delivery of Chance to Shine programmes.

This is an exciting time to be joining the fundraising team with 2019 being a record fundraising year. We have an established calendar of events including our Chance to Dine gala dinner, annual awards ceremony, a golf day at The Berkshire and in recent years a series of bespoke dinners and drinks receptions with VIP’s from the world of cricket. This role will manage all of these events as well as creating and delivering new events to achieve income growth across this area of fundraising.  

You will be based at the Oval with a view of the pitch from the office!

Purpose of the role

The role of the Special Events Manager is to maximise income for Chance to Shine from fundraising events and to deliver wider organisational stakeholder events. The role primarily leads on:

• Developing an events strategy to maximise income from fundraising events and to maximise opportunities for organisational stewardship events
• Planning, budgeting, sales and delivery of fundraising events which typically include gala-dinners, ambassador led events and golf days.  
• To build positive relationships with charity VIPs and ambassadors.
• Lead on the delivery of organisational celebratory stakeholder events marking charity milestones.
• To lead on governance relating to events including developing and managing budgets.

Applications close: 5pm Monday 30th September 2019

Interviews: 1st Interview date Thursday 10th October 2019

To apply: Please send your CV and covering letter. Unfortunately we can only respond to those who are invited to interviews. Thank you for your interest.

Overview of the role

The Operations Team Administrator is a new and critical role in our Operations Team. You will be at the beating heart of our work across both Koreo’s portfolio and the Hub Islington. This key role is responsible for providing outstanding administration support across all areas of our delivery including:

Team Administration support

• You will help support the administration of our programme of work including but not limited to:  
  • Creating, editing and proofing reports and documents
  • Maintaining the operations team diary and arranging team and organisational meetings
  • Sending out pre-arranged communications and messages to external stakeholders  
  • Support the team with room booking and venue enquires for our programme  
  • Support the team with travel and accommodation bookings
  • Prepare materials for training sessions  
  • Prepare and support team with pulling together information required for reports and bids
• Responsible for the physical and electronic storage of all documents, records and files  
• Responsible for the effective coordination of financial administration across the team such as processing and raising of invoices, submitting participants expenses

Office co-ordination

• To support with the operational delivery of Koreo office and Hubs space bookings and events programme including room set up, delegate welcome and event cleardown
• Responsible for maintaining a high-quality office space including managing of the cleaning of the space through our contracted cleaners 
• Managing our supplies, coordinating orders for and organising office supplies

Person Specification

• Organisation, time management and task efficiency – You are reliable and thrive on responsibility. You will be expected to manage competing priorities, delivering at pace to a high standard. Effective planning and strong organisation skills will be key to the success of this role
• Ability to take initiative and effectively solve problems – You are able to work independently and use initiative when needed. You are a natural problem solver, and you are able to quickly spot and manage key risk areas
• Attention to detail – You are an excellent proof-reader and you are able to work confidently with large quantities of complex data
• Customer service – You should understand who our customers are and show a commitment and desire to anticipate, meet and exceed their needs and expectations
• Build positive relationships – You are comfortable in a small, busy and ambitious team. You are be a good team player and able to build and maintain strong interpersonal relationships with colleagues and our community
• Written and verbal communication – You can communicate clearly and effectively, both verbally and in writing. You should be confident in conversing with a variety of people and be able to adapt your style to different audiences and through different mediums
• Adaptable – You cope well with competing demands and changing environments. You maintain your effectiveness and productivity throughout. You will be flexible and able to work in different settings and with different people.

Experience

Essential

• Previous experience in space or office management
• Previous experience of providing administration support  
• Advanced knowledge and use of Microsoft Excel, Word and PowerPoint
• Competent at using Microsoft Office and Google suite
• Comfortable using a variety of online platforms and database systems

Desirable

• Experience in managing policy compliance and risk
• Previous experience of using CRMs, ideally Nexudus or Salesforce
• Previous experience using financial management platforms

Are you efficient, enthusiastic and have a passion for administration? This is an exciting new role in a vibrant, entrepreneurial charity which has ambitious plans. We are looking for a committed team worker who is full of initiative with exceptional administration skills.

Tyndale House possesses one of the finest libraries for biblical research in the world, packed with specialist material on the language, culture, history, and meaning of the Bible. It also has facilities for medium and long-term accommodation. The House enjoys close links with the University of Cambridge and many postgraduates, church leaders, and visiting scholars have found it an ideal setting for their own study.

You will have experience of working in a similar environment, and have a high level of IT skills, together with excellent written and verbal communication skills.  You will be flexible, able to carry out a wide range of tasks quickly and accurately and enjoy working in the context of an international community of scholars.

If you feel this position fits your skills, values and experience (or potential), and playing a role in fulfilling the purpose of Tyndale House excites you, then we would love to hear from you.

Recovery Assistant (Weekends) 

12 hours per week (Saturday / Sunday) Salary £17,800 - £19,825 Per Annum (pro rata) 

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery accommodation, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a wholeperson approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

Role and Responsibilities:

 In a professional manner, welcome all volunteers, external agencies and new residents offering assistance where needed.

 To work with the Supported Housing team to ensure people are safe, secure and maintain their tenancy.

 To interact with all residents in a flexible and sensitive manner, and with due regard for individual need.

 To implement procedures, paying particular attention to registers of residents as they come into and leave the premises.

 To be particularly vigilant during open access times and to implement the basic rules with regard to alcohol, drugs and violence.

 To be responsible for the safety of all volunteers and visitors, as they relate to the activities of the residence

 To take charge of the main entrance to the building, and to monitor all other areas.

 To inform the appropriate staff of any problems that may arise and to use initiative in dealing with any difficulties, either with or without the assistance of the police.

 To undertake cleaning of the main communal areas on a daily rota system.

 To check all areas for safety to ensure that for example, drug use and/or drug exchange is not becoming a practice.

 To provide information on residents to staff

 To contact the appropriate persons in the event of deliveries of goods, and to authorise the acceptance of goods, if appropriate to do so.

 To attend and participate in formal handovers, meetings and training sessions as required.

 To provide cover at the main reception when required.

 To support Housing and Counseling staff with general duties

See attached for further information

Do you have frontline experience of working with people who are experiencing homelessness? Can you manage a busy reception area, making people feel welcome and valued?  If so, we would love to hear from you.

Providence Row is currently recruiting for a Welcome Area Co-ordinator. This is effectively our reception area and it’s the welcoming face of Providence Row, providing information to people experiencing homelessness, staff, volunteers and visitors. 

About us

Providence Row is a day centre for people experiencing homelessness in Tower Hamlets. We offer an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that our clients gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. 

About the role

This is an exciting opportunity to join a focused and supportive team and to work in a busy and stimulating environment. The successful candidate will be the first point of contact for many people. This person will need to demonstrate an inclusive approach and be willing to learn about Providence Row and the services we provide.

You will be responsible for providing administrative support and will need to prioritise a diverse workload. Further responsibilities will involve supporting volunteers working on reception. 

The ideal candidate

To be successful in this role you will have experience of working within an administrative support role, as well as possessing effective written and verbal communication skills. The ideal candidate will be able to work well in a busy and sometimes challenging environment.

To apply please visit our website for an application pack.