Receptionist Jobs
Full-time – 37.5 hours per week (Working Hours will be scheduled between 9.30am and 8.00pm) Part time or flexible working applications will be considered.
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Thursday 4th April at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
Receptionist
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work.
If the answer is yes, then this is the job for you!
Position: Receptionist
Location: Oxford
Hours: Part-time, 4 hours per day, 20 hours per week. Monday to Friday: 12:30 to 16:30
Salary: £21,589.36 to £23,250.35 per annum pro rata (actual part-time salary £11,669.92 to £12,567.75)
Contract: Permanent
Closing Date: 1 April 2024
Interview Date: Tuesday 9 April 2024
The Role
The Receptionist serves as the primary point of contact for staff and visitors, ensuring a seamless and welcoming experience through face-to-face interactions and telephone communications. Collaborating closely with the Facilities Manager and job share partner, the role involves efficiently handling queries, managing the reception email account, and coordinating visitor bookings and parking logistics.
Responsibilities also include:
- Overseeing incoming/outgoing mail
- Facilitating large-scale mailings via the Royal Mail online system
- Managing publications on behalf of the Communications team
- Monitoring, and replenishing stationery supplies
- Producing access cards for new team members and contractors
Additionally, the Receptionist provides support to the Facilities Manager in handling the café coffee machine and food ordering as needed. The role requires availability for full-time coverage during annual leave and absences of the other job share post holder to ensure the continuous smooth operation of the reception area.
Please be aware that you are required to provide coverage from 8:15 to 16:30 during annual leave and in the absence of the other job share post holder as outlined in the job description.
About You
You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins out work. However, all staff do have a desire to make a difference.
We are seeking an individual who embodies friendliness, approachability, courtesy, and helpfulness, coupled with exceptional communication skills, both written and verbal. The ideal candidate thrives on taking initiative, possesses a flexible work approach, excels at multitasking, and adeptly prioritises tasks.
Proficiency in Microsoft Word, Excel, and Outlook is a must, with a willingness to embrace new technologies and learn database management. While being a supportive member of our team is essential, we also value the ability to work independently with confidence.
Additionally, candidates should be open to considering training as a First Aider/Fire Marshal, contributing to the resilience of the Church House community.
If you're ready to bring your skills and enthusiasm to our vibrant team, we'd love to hear from you.
Benefits and rewards:
- 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days.
- In addition to the statutory UK public holidays, the Diocese offers three privilege days.
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union including loans.
- An attractive modern working environment
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may also have experience in areas such as Admin, Administrator, Administration, Project Admin, Project Administrator, Project Administration, Project Officer, Project Coordinator, Admin Coordinator, Administration Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
Your role
You will be part of the facilities team, which manages the CMS House ‘front of house’ services relating to the secure and hospitable use of the building by staff, tenants and visitors to our conference facilities.
You will assist with the smooth running of CMS House, with particular focus on resetting furniture for upcoming events and front of house activity. This includes being security aware and providing reception cover for both internal and external events. Working hours are 12pm to 5.30pm Monday to Friday.
What you’ll need to succeed
It is essential that the successful candidate has a good level of education and previous customer service experience, and is physically able to move furniture (tables and chairs) around and lift heavy boxes (around 20kg) on and off trolleys on a daily basis. It is also a requirement for this post holder to be in sympathy with the aims and values of Church Mission Society, which are detailed on the website. The role is subject to safeguarding checks.
It is also a requirement for this post holder to be in sympathy with the aims and values of CMS.
Further details can be found in the job description and person specification available to download on the CMS website
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
Jesus spent much of his time with people at the edges, and that’s where we want to be too. Church Mission Society invites people at the e...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you love working with people to make things happen? We are looking for a talented individual with a passion for working with people and experience of co-ordinating events to join the National Pro Bono Centre.
Location: Hybrid working – with the ability to come to London to meet with suppliers, venues etc when required
Salary: £32,000 gross p.a. full time equivalent
Hours: 2-3 days per week
Contract: Fixed term for nine months
About you
We are looking for someone with 3 to 5 years proven event management experience, with excellent written and oral communication skills and scrupulous attention to detail. You must have the ability to work proactively and on your own initiative. We are seeking someone with strong organisational skills with the ability to multi-task across a range of activities to meet deadlines. You must be able to build positive relationships with key stakeholders and charities as you will be liaising with them on a daily basis.
About the charity
The National Pro Bono Centre is dedicated to supporting the collaboration of the many and remarkable charities involved in the provision of pro bono legal advice and representation and access to justice. We look to provide central resources across the sector. Our work aims to support coordination, collaborative initiatives, cross-sector strategies, and innovation, for the benefit of all stakeholders in pro bono; helping individuals and communities all over England and Wales, whilst also ready to draw on and share models internationally.
What you'll be doing
We are looking for a talented individual with a passion for working with people and experience of co-ordinating events. You will be providing maternity leave cover while the Executive Director is on a short (four month) maternity leave. There will be a cross-over at the beginning of the contract and end of the contract with the Executive Director, who will also be available for monthly keeping in touch days while on maternity leave. You will be working alongside two Projects Managers and also get to know our dedicated and friendly board of trustees and freelance consultants. While the Executive Director is on maternity leave, you will report to Chair of Trustees of the NPBC. There are also two further Trustees available to provide support and guidance.
You will mainly be responsible for supporting two key events for the National Pro Bono Centre, which will take place in London:
- The Commercial Litigation Forum (CLF) reception, to be held in mid-October, and
- Pro Bono Week, which will be held from 4 to 8 November 2024.
For the CLF Reception, you will be working closely with the Board and Chair of the CLF and a small group of stakeholders to deliver a large-scale reception in London involving speeches and networking. For Pro Bono Week, you will be working with the Chair of Pro Bono Week and a committee to deliver two or three events during the week and provide support for others who will be organising events during that week.
We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.
Data Protection
By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Contract length: Permanent
Location: London
Hours per week: 35
Salary: up to £40k pa dependant on experience
Closing date for applications: We will interview on a rolling basis; interested candidates are encouraged to apply as early as possible. We reserve the right to end the vacancy prior to the closing date.
First interview date: First interviews are held over Microsoft Teams on a rolling basis
Second interview date: Candidates successful at first interview will be invited to visit Mayhew for a formal in-person interview
Are you looking for a different sort of role? One where you can positively impact the welfare of dogs, cats and their owners?
Mayhew is a unique organisation. Our passionate and diverse team of around 80 staff and 150 volunteers provides expert veterinary care, rescue and rehoming services, programmes in the community, and guidance and support to improve the lives of dogs and cats in need, in London and abroad. Currently the need for our services is greater than ever so we are looking to recruit an Head RVN with an interest in shelter and charity medicine.
We have had a community vet clinic on site at our historic Northwest London shelter since 1925. For nearly 100 years, our London clinic has delivered many tens of thousands of treatments to dogs and cats. Through our modern, well equipped veterinary clinic we provide a range of preventative veterinary treatments free of charge, and without judgment, to those who are unable to afford it. We also carry out a wide range of surgeries and treatments in order to prepare the Mayhew animals in our care for rehoming.
Our clinic is RCVS accredited and we are a training centre for veterinary students at the University of Surrey. More information about us can be found on our website.
Our Clinic operates 7-days per week and open to the public Monday to Saturday. Our Head RVN works 35 hours per week, 8.30am to 4.30pm, Monday to Friday. From time to time to we require extra cover on weekends and bank holidays, and out of office hours in the event of an emergency. A share of the extremely quiet, on-call rota is required, this averages about five nights a month which is paid as overtime,
We are a caring and supportive team which when fully staffed will include 3/4 vets, 3/4 nurses, and a clinic receptionist, we are also supported by the lovely animal care team and our volunteers who regularly help us out in the clinic giving our nurses more time to be nurses!
We are looking for a Head Nurse who is a qualified RVN with 5 years + PQE, ideally experienced in shelter medicine, who shares our compassion and commitment for animal welfare. The Head Nurse will bring inspirational, progressive and collaborative leadership to our team of nurses, animal carers and clinic receptionist.
Generally, you will:
- Be responsible for the day-to-day smooth running of the clinic
- Support the Head of Clinic to enable us to grow our reach and deepen our impact on
- Manage and develop our team of nurses, animal carers and clinic receptionist.
To be successful in this role, you need:
- To be a listed member of the Royal College of Veterinary Surgeons with at least 5 years+ post qualification experience
- Have a passion for animal welfare and improving the lives of dogs and cats who need us the most.
- Experience leading, line managing and developing a high performing team
- Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Mayhew was established in 1886 and is currently one of the busiest and most effective animal welfare organisations in London, helping thou...
Read moreAbout You:
We are looking for an organized, motivated person with a passion for youth development to work in a residential setting to be a change maker.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.
The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing.
Our Chalet is one of five World Centres of WAGGGS. Our Chalet is located in Adelboden, Switzerland in the heart of the Swiss Alps. Our Vision is to be a place where Girl Guides and Girl Scouts from around the world can connect, learn and build agency, becoming powerful changemakers, who are confident to lead and empowered to create a better world together.
About the Role:
- To ensure the smooth running of office administration, financial recording, marketing, and accommodation, seminar, event and tour bookings.
- To ensure the Our Chalet reception office and shop operates in line with good practice.
- To establish and maintain a friendly and welcoming atmosphere for all guests and visitors.
- To support the WAGGGS Mission and Goals and strategic priorities.
Board and lodging stipend included.
If you are interested in this position, please download the recruitment pack and submit your cover letter & CV via our online portal.
Applicants must hold a valid EU Passport/right to work in Switzerland.
The client requests no contact from agencies or media sales.
Post: Project Administrator
Hours: 37 per week
Salary: £21,929.75 - £25,676.74 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
-
Provide office and reception services
-
Maintain information systems
-
Be flexible
-
Policies & Legislation
The client requests no contact from agencies or media sales.
HMP Bullingdon, Oxfordshire
Ref SEF-241
Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.
About St Giles
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.
You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.
What we are looking for
• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group.
• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.
• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison.
• An invested interest in supporting people in prison to develop healthy coping strategies.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
What we will do to support you in this role
We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:
• A full induction
• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.
Enhanced DBS Check & Prison Vetting is required for this Role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please visit our website via the apply button.
Closing date: 21 March 2024. 11:45pm Interviews: 26 March 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for an exemplary administrative and people-oriented person who will be supporting our CEO with Resurgo’s strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders.
The important stuff
Salary: from £28,000 dependent on experience
Hours: Full-time, Monday – Friday 9.30 – 5.30 with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Friday 22nd March, 12:30pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave, plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
- Regular staff prayer meetings, conferences and retreats (one residential)
- Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
- At least two year’s experience working in an EA or PA role
- Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results
- Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships
- A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure
- High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships
Key Responsibilities
Personal Administration Support
- Manage the Chief Executive’s diary, optimising the efficient use of time and resources through effective planning and ‘gate-keeping’ in a relational style that represents the charity’s values
- Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings
- Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders.
Governance Support
- Co-ordinate and attend Trustees’ meetings, including arranging dates, preparing papers in advance, taking and sending out minutes
- Administrate the Investors’, Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups
- Support with various ad hoc projects to enable robust organisational governance
- Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed
Wider team support
- Work with a team to man the reception desk during office hours, and answer the office mainline phone and email inbox
- Ad hoc support with team events, including team prayer meetings
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
Read moreResurgo means to ‘rise up again’. We believe that everyone has a part to play in the transformation of s...
The client requests no contact from agencies or media sales.
Location: Leeds
Job Type: Full time
Contract Type: Permanent
Salary: £ 26,000 per annum.
Benefits: Competitive
Our client is England's national opera company in the north and a leading European arts organisation. Based in Leeds, the company is committed to producing work of the highest quality that excites, challenges, and entertains. They tour throughout the north of England, and also nationally and internationally. Acclaimed for its imaginative programming and innovative productions on the main stage, they also programmes their own venue, with an enormous diversity of activity.
Committed to producing high quality work that informs, excites, and entertains, our client is looking for an experienced and well-motivated individual to fill the role of Assistant General Manager.
Job Purpose
To support the General Manager to ensure the smooth, courteous, and efficient running of the hospitality operation. You will be responsible for ensuring service standards are continually maintained, staff are effectively managed, and targets are met.
You will be a determined, self-motivated person willing to lead by example, well organised and consistently looking for improvements and efficiencies. You will lead from the front on the restaurant being a values-driven and healthy working environment. You will also work to agreed performance targets.
An ability to interact well with external parties is essential as this role is likely to entail a significant amount of coordination with other staff & management, event clients and suppliers. Experience in working across various hospitality disciplines (events, bar, cafe, restaurant) is essential.
Roles and Responsibilities
• Support the General Manager in operations and management of the restaurant.
• Manage all hospitality staff for the restaurant (including both directly employed and contracted) to ensure that the department operates to the organisation’s expectations both from an operational and financial perspective.
• Respond efficiently and accurately to customer complaints, or where necessary escalate to senior management.
• Meet all financial and performance targets as set out and agreed including revenue, gross profit margins, wage margins and net profit margins.
• To be a keyholder and manage the opening, locking up and alarming of the restaurant unit and on occasions the wider building, working in association and alongside the operations of the Assembly Room house management, technical and box office teams.
• Implement and oversee all service training across the hospitality team to ensure a consistent and high level of service standards are achieved at all times. Regularly refresh the team’s knowledge of the organisation, its standards and ethos.
Deadline for applications: 10am, 25th March
if you have any queries about the recruitment process or access needs with making an application, please contact them.
They are committed to the Arts Council England’s Creative Case for Diversity in all aspects of their recruitment and employment practices. As they work to address underrepresentation in their workforce, they are particularly keen to hear from applicants of the global majority or those with other protected characteristics.
You may also have experience in the following: Receptionist, Reception, Front of House, Events Assistant, Front of House Assistant, Customer Service Assistant, Customer Service Advisor, Office Assistant, Office Administrator, Admin Assistant, Administrator, Hospitality Worker, Hospitality Assistant, Host, etc.
REF-211 974
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a Christian addiction recovery centre where we see men's lives changing on a daily basis.
If you have admin experience, IT skills, and great attention to detail, we’d love you to join us in this part-time role assisting with administration relating to our supporters and their donations, as well as other admin tasks.
You'd be based in our friendly Finance & Fund-Raising office (in a lovely, rural setting near Twyford, Reading) with four other staff members, and all our roles also involve a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
MAIN TASKS OF THE JOB:
Supporter Relations Admin: Assisting the Administration & Supporter Relations Manager to maximise support (finance, prayer & goodwill) for Yeldall Manor through the development and maintenance of good relationships with the supporters of Yeldall’s work (individuals and churches) including:
- Processing and recording cheque, cash, BACS, standing order and giving website donations
- Sending thank you letters
- Processing and filing gift aid declarations and liaising with Deputy Finance Manager re gift aid submission
- Assisting in the preparation of the monthly prayer diary & quarterly newsletter
- Being part of organising supporter events
- Possibly assisting with updating social media and website
Trust Admin: Contributing to maintaining positive and effective relationships with supportive trust funds through:
- Compiling and maintaining relevant information for trust bids
- Liaising with our Trust Fund-Raising consultants and providing necessary information
- Keeping records of donations, actions and correspondence on the donor management database
Reception/General Admin: Understanding the role of volunteer receptionists and undertaking this role where necessary.
Staff Admin (Training & HR): Assisting the Administration & Supporter Relations Manager with personnel and training administration through
- Keeping training spreadsheet up to date to maintain accurate and up to date records of all training
- Administering DBS & DVLA checks
- Coordinating/updating & uploading policies
- HR filing and scanning as needed
OTHER DUTIES:
- To implement the programme for the benefit and well-being of all residents
- To offer a high level of care and support to all residents during their time at Yeldall Manor, maintaining appropriate professional conduct and boundaries at all times
- To promote Yeldall Manor with churches and professional agencies, speaking to church groups and professionals as required
- To support residents on the Yeldall programmes by interacting with them and encouraging them in their recovery and spiritual growth. To be willing to share your faith with residents and to pray for them if requested
- To uphold at all times the Christian values and ethos of Yeldall in all dealings both internally and externally
- To contribute to the overall running of the Yeldall Manor programme as required and as commensurate with your role
Please check out the job description for more information about this varied role, which would be a great introduction to fund-raising, if you are seeking to move into this sector.
Yeldall Manor is a Christian addiction recovery centre, found in the Berkshire countryside near Reading. For over 40 years, we have been h...
Read moreThe client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
Jesus spent much of his time with people at the edges, and that’s where we want to be too. Church Mission Society invites people at the e...
Read moreThe client requests no contact from agencies or media sales.
Camberwell After School Project is looking for a proactive administrative assistant who can manage a busy and varied workload. The organisation is an award winning children's charity that provides a nuturing and high standard of childcare to children within the local area.
The successful applicant will be responsible for carrying out day-to-day administrative tasks, such as responding to emails, filing, answering phone calls, scheduling meetings, as well as providing executive administrative assistance to the CEO of CASP. This position requires the ability to be highly organised and manage a varied workload, excellent time management and strong communication skills. Please see the job description for further information.
The Camberwell After School Project (CASP) was founded in 1985 as a charity and a company limited by guarantee. Our objectives are to adva...
Read moreThe client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The Point of Care Foundation is a small social enterprise offering programmes of training and support for staff from NHS and other caring organisations, to run patient-centred care programmes, and to support staff through structured reflective practice.
The Operations and Business Manager role involves diverse responsibilities aimed at ensuring the smooth functioning of administrative, governance, and business management functions to ensure effective operations, compliance, and support for the organisation's objectives.
Please apply via the CharityJob website including the following:
Your CV
A short cover letter setting out why you are interested in the role
A response to the following question (500 words maximum):
Excellent operations and business functions are at the heart of every successful organisation – what would you say are your top 3 key conditions for success and how would you achieve them?
The Point of Care Foundation is an independent London-based charity.
Our mission is to humanise health and care.
... Read moreThe client requests no contact from agencies or media sales.
Please note: We do not accept CVs. Applicants must complete an application form to apply.
Job title: Listening and Signposting Officer (Healthwatch Dudley)
Responsible to: Chief Officer (Healthwatch Dudley)
Hours of work: 3 days (22.2 hours) per week
To be worked weekdays and occasional evenings and weekends.
Dudley CVS does not pay overtime, but gives time off in lieu.
Salary: £29,269 - £31,364 (aligned to NJC Scale 6) pro rata
Pension: Employer contribution 6% after probationary period of 6 months, minimum employee contribution 4%
Location: You will be based in offices in Brierley Hill and will be happy to work from a range of settings using mobile devices. We operate a mixture of office-based and home working arrangements.
Travel expenses: Paid at equivalent NJC casual user rates, monthly in arrears.
Holidays: 25 days (plus Bank Holidays) pro rata
A DBS Check will be required
Main purpose of Job
- To listen to local residents to find out their views and experiences of health and social care services.
- To provide information and signposting to individual local people to help them navigate health and social care services in Dudley borough.
- To ensure effective collection and storage of data so this can be used to demonstrate impact and outcomes.
- To support other Healthwatch work and projects related to information for the public and gathering views of NHS and care services.
Tasks / Key responsibilities
1. To listen to local residents to find out their views and experiences of health and social care services
- To be present in a range of health, social care and community settings to listen to people’s views and experiences of services eg hospital reception, hospital wards, GP surgeries, care homes etc.
- To identify diverse ways of finding out the views of local people from different sections of Dudley borough’s communities.
- To organise and co-produce events with internal and external colleagues, for the purpose of collecting the publics views on Health and Social Care systems and services.
- To listen to and respond to people contacting Healthwatch Dudley either via the telephone, email, post, website etc about a wide range of health and social care related enquiries.
- To ensure there are a variety of ways that local people can share, with Healthwatch Dudley, their experiences of health and social care services eg via telephone, website, in health and care service settings etc.
- To work with other team members and volunteers to ensure there is adequate cover for listening to peoples’ experiences during busy periods, particularly via phone, email etc.
2. To provide information and signposting to individual local people to help them navigate health and social care services in Dudley borough.
- To research, collect, and update information to be used to support people with their enquiries/questions.
- To gain an understanding of the question or issue and assist the individual in exploring the options (including providing information resources, self-help guidance; signposting or referring to an appropriate service). This role does not include caseload management or support worker type interventions so candidates will need to be able to assert boundaries.
- To understand the work of external information providing/complaint handling organisations/departments, making links with organisations to build and maintain positive working relationships to support the signposting and referral of clients.
- To make appropriate referrals to the local NHS Complaints Advocacy support service.
3. To ensure effective collection and storage of data so this can be used to demonstrate impact and outcomes.
- To accurately capture and record people’s views and experiences of health and care services on a database.
- To maintain up-to-date records of enquiries received and work undertaken using the agreed recording methods and formats. This will include compiling information to be shared with Healthwatch England.
- To ensure data is captured and recorded from social media and other digital platforms.
- To collaborate with the Outcomes and Impact Officer to ensure appropriate data is captured and recorded in order to demonstrate impact and outcomes.
4. Other general duties.
- To assist in any other Healthwatch Dudley activities that help to collect public feedback on health and social care services.
- To actively contribute to Healthwatch Dudley’s social media platforms and gathering information for the purpose of digital content and reports.
- To ensure Healthwatch Dudley complies with GDPR, confidentiality and safeguarding practice.
- To help raise the profile of Healthwatch Dudley to ensure it is well known and trusted as a credible voice on behalf of local people.
- To attend external meetings on behalf of Healthwatch Dudley as agreed with the Chief Officer.
Closing date: 5pm Friday 22nd March 2024
Interviews will be held: Thursday 4th April 2024
Registered Charity No: 517766 Incorporated under the 1985 Companies Act No.1998105.
Dudley CVS encourages applications from candidates from diverse backgrounds and is committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
The client requests no contact from agencies or media sales.