We are recruiting a Finance and Administrative officer, who is able to be the first point of contact for IKWRO - Women’s Rights Organisation, responding in competence to the needs of women and girls in need of IKWRO’s help and professionals who approach the organisation according to the policy of the organisation.

Responsible for maintaining the financial records of a company by accurately recording the day to day financial transactions of the company.

To enable the smooth and efficient running of IKWRO’s office by providing administrative support, responsibility of administration including maintaining staff files, and bookkeeping services.The key aspects of this post are; administrative work and support, financial support, writing reports, and helping with human resource management.

This post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This role is a central role within the charity. Working closely with the Operations Manager and the Operations Co-ordinator, the postholder will collaborate across the organisation and support projects to embed outstanding practice in the key disciplines of Facilities, Reception, Procurement, Annuitants’ Support and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

With experience of working in an administrative role providing a range of administration and support services, you should have excellent organisational skills including the ability to prioritise a range of tasks.  You will have the ability to work flexibly and autonomously to balance work across multiple teams meeting challenging deadlines, and have strong customer service experience.  With excellent attention to detail including the ability to accurately record complex data, you must be solutions focussed and be able to deal with issues in a proactive manner.

You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Administrator and Data Worker.

Right now, we’re looking for someone like you to join our team in Derby that offers alcohol services and access to drug treatments for adults, and has a large family service to support those affected by someone else’s substance misuse.  You will provide the vital administrative, data entry, reporting and reception support the service needs to run smoothly. One minute you might be booking clients in for appointments using our electronic diary system, the next, greeting visitors, keeping the reception area clean and tidy, dealing with queries or handling a telephone enquiry. Anything it takes in fact, to ensure that everyone we deal with feels welcomed and that our systems and service operates effectively each and every day.

As well as GCSE English and Maths at Grade C or above (or equivalent), you have significant experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others and have an absence of an alcohol or substance misuse problem for at least two years.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date: 14 October 2020.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This role is a central role within the charity. Working closely with the Operations Manager, the postholder will collaborate across the organisation and lead on projects to embed outstanding practice in the key disciplines of Facilities, Reception, Procurement, Annuitants’ Support and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

With demonstrable experience of working in an administrative role you must have excellent organisational skills including the ability to prioritise a range of tasks, working flexibly and autonomously to balance work across multiple teams, meeting challenging deadlines.

You must have the ability to communicate and liaise effectively, both in person and via telephone/email with staff at a range of levels and disciplines, as well service users and members of the public, and the ability to draft detailed and accurate written material.  With strong customer service experience, you must have the ability to resolve problems and deal with queries in a proactive manner.

Inspire supports young people to create a positive future for themselves. We are looking for a term-time School Administrator to act as the first point of contact at our alternative provision school, Inspired Directions, and to provide high-quality administrative support for our school team.

Based in the heart of Hackney, Inspired Directions School supports 15 young people aged 14-16 who have found it difficult to engage with mainstream education. Our work enables young people to believe in themselves, gain qualifications and build a positive pathway for their future.

Our small, nurturing space offers young people holistic support; as well as working towards GCSEs in English and Maths, students can opt to study for two days per week with our partner college to gain Level 1 and Level 2 BTEC qualifications. We offer art and music therapy on-site, as well as project-based learning in music and drama. 

Inspired Directions School is part of Inspire, a Hackney-based charity which connects young people with the world of work. With over 1,000 employer and school partnerships, we find work placements for students, giving them the best chance to succeed in their chosen career.  

Working in a small school can be incredibly rewarding. Focusing on positive outcomes for students, you will have direct contact with young people, working within a small and passionate team.

Our ideal candidate will be enthusiastic and professional, will thrive in a busy environment and will have excellent customer service skills.

• £20,660 per year (based on a full time salary of £27,670)
• 28 hours per week (to potentially include some evening work)
• Permanent
• Based in Greenwich

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local Charity working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of more than £4m, over 120 staff and 250 volunteers, we are one of the largest charities in the Mind network.

Commissioned by the Royal Borough of Greenwich and delivered as part of an alliance of local Third sector organisations, the Connecting Communities service provides Greenwich residents with information, guidance and support to access mainstream services that can help them lead independent lives.

This is an exciting time to become part of the team at Bromley, Lewisham & Greenwich Mind, as we work with our partners Metro, Age UK Bromley & Greenwich, Greenwich Mencap, GAD (Greenwich Association for Disabled People) and the Volunteer Centre Greenwich.

About the role:

As Connecting Communities Project Worker, you will lead on the delivery and continued development of this service, working closely with internal and external teams to ensure a high quality service.  As well as providing support to clients, you will develop a team of reception information volunteers to respond to requests for information from phone and door callers.

Requirements:

Reporting to the Peer Support Volunteer Manager, you will have experience of the following to make you stand out:

• Providing appropriate and accessible information and guidance
• Supporting people with mental health problems
• Supporting volunteers

Bromley, Lewisham & Greenwich Mind are committed to promoting equal opportunities in employment. We value diversity, promote equality, and challenge discrimination. We encourage and welcome applications from people of all backgrounds.

Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service (DBS) check. 

Staff benefits include:

• a matched contribution pension scheme
• 25 days’ holiday (pro-rata, rising with service)
• quality supervision and training opportunities.

Closing date: 11:59pm on Thursday 8th October 2020

Likely interview date: Monday 19th October 2020

More information can be found on our website

Registered Charity: 1082972

27.5 HOURS PER WEEK

PERMANENT CONTRACT

£24,111.27 (pro rata)

Closing date: Wednesday 30 September. 5pm.

Interview date: Week commencing 12 October 2020

Age UK Bolton are looking for an experienced Information and Advice Officer to help us provide essential support for local people over 50.

This is an exciting opportunity to develop the service to meet the changing needs of older people and adapt working practices as we look to reopen for face to face appointments. 

With an up-to-date knowledge on benefits and pensions, strong IT and customer care skills you will be responsible for handling a wide variety of enquiries as well as supporting a team of volunteer receptionists and advisers.

Please complete the application form and the equalities form 

If you would like to discuss the position, please contact Paul, Corporate Services Manager.

Background:

First Step Trust (FST) is a charity that provides real work, training and employment opportunities for people excluded from ordinary working life because of mental health problems or other disabilities or disadvantages.

We have delivered work experience and other opportunities for people (the workforce) across London for many years and we now wish to develop this work through a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade.

The Training & Employment Development Manager’s (TEDM) team will include an Automotive Skills Training Co-ordinator, Basic Skills Trainer and an Employment Development Worker.

SMaRT Pathways will provide training and support to the workforce to enable each person to improve their “employability” through work placements or other opportunities, e.g. education and training leading to diploma or other qualifications. Each workforce member requires their own Personal Development Plan (PDP) and Training Plan.

Access to on the job skills such as Motor Vehicle Technician, reception, customer service, finance and bookkeeping are provided at every FST project as part of the daily routine.

Job Role: 

The TEDM is responsible for developing SMaRT Pathways project so as to increase access to vocational qualifications and training, ensuring that the personal development process provides a clear pathway towards employment. The manager is also responsible for ensuring that people who are not yet ready for paid employment are fully involved in the commercial and administrative work of the project, giving them the opportunity to develop good work experience and expand or rediscover their work skills

Main Duties:

1. Responsible for managing all areas of the project’s work, ensuring that every member of the workforce is fully involved.
2. Responsible for ensuring the Automotive Skills Training Co-ordinator, Basic Skills Trainer and Employment Development Worker successfully undertake their roles and responsibilities through the provision of supervision and support.
3. Responsible for managing and monitoring the project’s outcomes, maintaining accurate and up to date records ensuring that the project achieves the funder’s requirements within timescales.
4. To liaise with other managers of SMaRT Pathways projects to ensure consistency of the workforce development process.
5. To develop relationships with a view to obtaining potential employment opportunities for the workforce.
6. To maintain and provide information to meet First Step Trust’s monitoring requirements.
7. To work in accordance within the limits and parameters set out in First Step Trust’s policies and procedures by the Board, Chief Executive and other executive officers.

Person Specification:

Experience & qualifications

• Demonstrable experience of direct staff management.
• Experience of managing recording systems.
• Experience of networking with external agencies.
• Experience of the training provider sector would be an advantage.

Knowledge & skills

• Ability to deliver on the job training and support to workforce.
• Excellent written and oral communication skills.
• Excellent administrative and organisational skills.
• Excellent level of skill in using MS Office, email, internet and social media.

Attitudes

• Commitment to equal opportunities principles and practice.
• Understanding and commitment to the values, principles and approach of First Step Trust.

This is a good time to join St Martins of Tours (St Martins); we are embarking on an exciting service-wide development programme, and are looking for dynamic individuals to support us with our change processes. 

St Martins are a London based provider of registered care and supported accommodation for people with mental health needs.  Currently, we can support up to 85 people, and we have projects in Islington, Haringey, Brent and Lambeth with some exciting plans for developing all our services.  We are an ambitious organisation, aiming to provide high quality services which are recognised for being effective, flexible and resident focused.

The current group service users at St Martins are mainly (but not exclusively) male, of working age, and have often spent considerable time within institutional settings.  Many of our current service users have severe and enduring mental health challenges, sometimes with backgrounds of social instability and patterns of offending, illegal/illicit substance and/or alcohol use.  We also have some female service users, and people aged over 65 years.

We work closely with statutory mental health services and our partner agencies to provide a recovery based approach.  Our aim is to provide our service users with the opportunity to progress from our services, onto living more independently within the community.

This is a new role at St Martins, and it will be an important part of the team driving the organisation forwards.  The role will be key in supporting the development of our care services moving forwards, as we formalise our referral, assessment and placement pathways by making them more effective and personalised.

More information can be found in the job description.

This post is subject to DBS checks.

Please send your CV and covering letter by 30th October 2020.

A busy and varied Housing Administrator role, working for a National Housing Association based in London.

Client Details

A National Housing Association in London.

Description

The Housing Administrator will be responsible for:

• Dealing with general enquiries from internal and external contacts
• Minute taking for the team
• Arranging and coordinating meetings and other ad hoc events
• Diary management for members of the team
• Occasional reception cover

Profile

The Housing Administrator will have:

• A minimum of 4 years of administrative experience, working within the sector
• Excellent communication and interpersonal abilities, both written and verbal
• An ability to prioritise conflicting tasks and work under pressure
• Proficiency in Microsoft Office suite

Job Offer

A salary of £25,000-28,000, plus annual leave and pension

Seeking an experienced customer services administrator to support a people-focussed community bank.  We are an established and trusted local credit union providing financial services across the Telford & Wrekin and Shropshire local authority areas.

Working in a regulated and authorised financial institution, you will be a focal point for customer enquiries, responding to general and specific product queries as well as processing requests for account withdrawals and transfers.  Additionally, you will be responsible for assisting in other operational areas, as the business need dictates.

The post is demanding and requires diligence, excellent IT skills, an exemplary telephone manner, and, above all, professionalism. 

The credit union sector is not-for-profit and you will be working in a small team of dedicated, customer-focussed people, who deliver valuable financial services across the economic spectrum with a sense of local priority and community purpose.  Is that you? 

We are seeking an experienced administrator to support our Befriending Team.

Tasks will include

• Ensuring records are maintained via the regular collection of data and updating of the database, spreadsheets and files for both volunteers and clients .
• Answering the telephone, taking messages and recording appropriate and relevant information
• Responding to new referrals, setting up “New Client” files, updating existing client files, providing feedback to referrers.
• Undertaking all necessary administration associated with closing down cases and volunteers leaving.
• Covering the reception desk, receiving deliveries and post, meeting and greeting visitors to The Hub in a polite and friendly manner and liaising with staff when necessary .
• Inputting Client information and statistical information accurately
• Supporting the Befriending Manager and Co-Ordinator with any other general admin duties such as photocopying, franking any outgoing mail and other tasks as required.

Successful candidates will have a good understanding of the needs and issues affecting the independence of older people.

Please note - applications are via our completed application form only we do not accept CVs. No approaches from recruitment agencies please.

We're looking for a great communicator who is highly organised to provide administrative support to the clinical team and liaison with the young people and the network of support around them in order to facilitate their attendance at Baobab.

The role includes facilitating the work of Baobab’s staff and volunteer team by organising clinical and casework sessions and multi-disciplinary meetings with support networks, liaising with referrers, lawyers, foster carers, social workers and key workers and occasionally with the Home Office and Social Services managers. The role also includes administrative management of clinical files, supporting staff to access and manage their notes and filing using the online database, and coordinating the referral and assessment process.

The Baobab Centre works with young asylum seekers and refugees the significant majority of whom arrived in the UK as unaccompanied minors. All have experienced either or both organized and inter-personal violence and most have experienced a very difficult journey into exile in the UK . All experience significant difficulties in the UK in accessing care and destitution, housing education, adequate health care and asylum. All, as a consequence suffer specific and particular vulnerabilities including the cluster of symptoms referred to as complex post- traumatic stress disorder, as a consequence of the interaction of their overwhelming experiences, in their home countries, on their journeys into exile and in exile in the UK. Most also have significant strengths and resiliencies and the capacity to develop new resiliencies. Our aim as an organisation is to address and work through their vulnerabilities and to enable them to access old resiliencies that have been suppressed by their traumatic experiences and to enable them to develop new resiliencies and strengths through participating as fully as they are able in the life of the Baobab Non-Residential Therapeutic Community.

The post-holder will become part of our multi-professional team and the expectation is that s/he will participate fully in the life of the Baobab community.

As we face the challlenges of COVID 19, we're looking for a dynamic, motivated and solutions focussed Facilities Officer to help us safeguard our beneficiaries, our colleagues and the communities we serve, and to ensure the efficient running of our buildings and services.

The Facilities Officer at the Winch plays a vital role in ensuring the Winch is a welcoming, safe and inclusive organisation. You'll help ensure we meet all  requirements for building maintenance and for health and safety, and contribute to developing and embedding great policies, practices and procedures.

You will need a good level of understanding and knowledge of facilities management; including managing within a budget; undertaking, scheduling or commissioning planned maintenance and/or one-off repairs; demonstrating a good practical grasp of  legislation relating to health and safety; and keeping up to date with statutory guidance and best practices.

You will be responsible for the efficient and effective day-to-day running of the buildings, including opening and closing procedures, overseeing our essential infrastructure and cleaning, and managing room hirers. As an integral part of our small, committed and supportive team you will deliver a service that supports our community and helps us to achieve our ambition to help every child succeed.