Records manager jobs in westminster, greater london
Mental Wellbeing Manager
Job Summary:
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.
The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.
About Manor Gardens Welfare Trust
Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.
We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.
Our core values are:
· Resilience – building strength and adaptability to meet challenges.
· Inclusivity – ensuring everyone feels valued and respected.
· Empowerment – enabling individuals to take control of their lives.
· Teamwork – fostering collaboration and mutual support.
Reporting to:
Director of Services and Development
Hours:
28 hours per week
Salary:
NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata
Liaison with:
Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.
Role Overview and Purpose:
The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.
Key Responsibilities:
1. City Bridge Mental Health Programme Delivery (50%)
· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.
· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.
· Facilitate or coordinate safe, inclusive peer support spaces in community settings.
· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.
· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.
· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.
2. Recruit, train and support Peer Mentors
· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.
· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities
· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision
3. Management of Wellbeing Team and Sessional Staff (20%)
· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).
· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.
· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.
· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.
4. Monitoring and Evaluation (10%)
· Maintain accurate records of all therapy sessions, assessments, and referrals.
· Collect and analyse data to evaluate the effectiveness of mental health interventions.
· Work with partners at Metropolitan University to ensure the external evaluation of the service.
· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.
5. Partnerships and Community Engagement (5%)
· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).
· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).
· Promote the service through local outreach, events, and communication with community partners.
6. Organisational and Other Duties (5%)
· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.
· Attend internal meetings, training, and working groups.
· Undertake other duties as reasonably required to support the effective functioning of MGWT services.
Person Specification:
Person Specification
Qualifications and Experience
· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).
· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.
· Experience delivering trauma-informed and culturally competent support.
· Proven experience facilitating group and 1-to-1 support in community settings.
· Experience line-managing staff or volunteers.
· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).
Knowledge and Skills
· Understanding of structural and cultural barriers to accessing mental health support.
· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.
· Strong organisational skills, including managing caseloads and staff supervision.
· Ability to support reflective practice and provide emotional support to peers or staff.
· Excellent written and verbal communication skills.
· IT proficiency including data entry and case recording.
Attributes and MGWT Values Alignment
The successful candidate will demonstrate a strong alignment with MGWT’s values:
· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.
· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.
· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.
· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.
Additional attributes:
· Self-motivated, flexible, and able to manage competing demands.
· Commitment to safeguarding, confidentiality, and ethical practice.
· Ability to work across cultures, languages, and experiences with sensitivity and humility.
· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.
Please apply by uploading a CV and a cover letter of no longer than 2 pages, outlining your motivation for applying for this post and how you fit the person specification criteria.
Because everyone should have good health, resilience and opportunity.



About the role:
Are you a dynamic and proactive leader with a passion for creating well-run, welcoming and efficient workplaces? We’re looking for a Facilities Manager to join our team and take the lead in delivering high-quality facilities services across all our sites. You’ll play a vital role in ensuring our offices and reception services run smoothly, our contracts and suppliers deliver real value, and our teams have the spaces and resources they need to do their best work. From overseeing health and safety compliance to managing refurbishments and new office setups, you’ll be at the heart of the organisation’s operational success.
Reporting to the Director of Finance, IT and Facilities, you’ll manage a small, dedicated team and work closely with managers across the organisation. Whether it’s planning a site move, tendering a major contract, or helping staff meet their health and safety responsibilities, your work will directly support our mission and the delivery of frontline services. If you thrive in a busy, varied role where no two days are the same, and you’re excited by the chance to make a real impact, we’d love to hear from you.
About you:
- Experience and understanding of facilities management processes.
- Broad knowledge of technical issues in property management.
- Qualification in Health & Safety relevant to the management of office and accommodation premises.
- Experience of procuring facilities related contracts for goods and services and of managing the performance of subcontractors.
- Experience of managing staff and of delivering quality customer services to internal customers.
- Experience of developing and working with Policies and Procedures in relation to facilities management processes.
- Strong communication, influencing and negotiation skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 27th July at midnight
Interview date: Tuesday 5th and Wednesday 6th August Online via Microsoft Teams
There will be a second stage in person at our head office in Kings Cross for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Research Manager of Patient Programmes
Salary: £42,000-50,000 per annum (depending on experience)
Location: London-based office & home (flexible working, with minimum 2 days per week in London office) with some requirement to travel to attend meetings/training in the UK and overseas
Hours per week: 37.5 (full-time role)
Reporting to: Director of Patient and Clinical Research Programmes
Contract: Fixed term contract – 12 months (6w notice period) (ideal start date in August/September)
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
The role
We are looking for an energetic and proactive individual to join our friendly team. As Research Manager of Patient Programmes, you'll have a crucial role in advancing our mission. A central focus of this role is to develop and lead patient-centred educational programs, webinars, and content that ensure patients are well-informed, actively engaged, and empowered throughout their journey. You will also play a key role in strengthening the Foundation’s connection with patients and advocacy groups, ensuring their voices are meaningfully reflected in our research agenda and broader mission. A critical and growing area of work for the Foundation is the systematic gathering and use of patient insights and data. This role will help shape and deliver that work, ensuring that lived experience informs everything we do, from research to support initiatives.
You will also lead the project management of our scientific events from planning through to delivery, ensuring they run smoothly, on time, and within budget. You’ll play a key role in delivering high-quality, engaging events that foster collaboration and advance knowledge in the field.
Key responsibilities
Strengthening patient engagement and education
- Education: Lead the delivery of impactful, patient-centred educational initiatives such as webinars, polls, and video content to inform and empower people living with FL, their families, and carers, and align with the Foundation’s mission to accelerate progress toward cure.
- Strategy Support: Support the Director of Patient and Clinical Research Programmes to develop and implement a long-term patient strategy that drives lasting impact and supports the Foundation’s mission to find a cure.
- Partnership Development: Build and maintain strong relationships with FL patients, advocacy groups, and other stakeholders to ensure patient perspectives shape our programmes and research priorities with a clear line of sight to cure.
- Insights: Lead the systematic collection and analysis of patient insights and data to inform Foundation strategy, research funding, programme design and acceleration to cure.
- Strengthen the Patient Voice and Community Engagement: Collaborate with the marketing and communications team to ensure the patient voice is heard and reflected in content, using accessible language and social media to drive engagement and connection across the FL community. Champion the integration of lived experience across the Foundation’s work, helping to ensure that real-world needs and voices are reflected in our outputs and outcomes.
- Impact Measurement and Evaluation: Support in the design and lead the delivery of impact measurement frameworks to assess the effectiveness of patient engagement, education initiatives, and programme outcomes.
Planning and management of scientific events
- Scientific Event Management: Lead the end-to-end project management of scientific events, conferences, and symposiums, ensuring smooth execution, timely delivery, and alignment with strategic goals.
- Patient Voice Integration: Ensure the patient voice is actively integrated into event planning and content, fostering meaningful collaboration between researchers, clinicians, and the patient community.
- Event Content Development and Impact Reporting: Coordinate development of workshop and conference materials, and support comprehensive outcome reporting to capture key insights and inform future initiatives.
Other duties
- Collaborate with the fundraising team to develop materials for engaging donors. Provide research insights and data to support fundraising efforts, grants and donor communication.
- Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
- Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
- Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Who we are looking for
We are seeking an energetic and empathetic individual with a proven track record of working closely with patient communities, particularly within cancer or related health fields. The ideal candidate will be passionate about amplifying the patient voice and ensuring lived experience drives research and education efforts.
Key attributes include:
Essential criteria:
- A minimum of 5-10 years of experience in the cancer or a related field.
- BSc essential, Masters degree/PhD in the medical or related field desirable.
- Experience leading patient-centred initiatives, educational programmes, or events that inform and engage the patient community.
- Demonstrated ability to collaborate closely with leadership to develop and implement long-term patient strategies that create meaningful, lasting impact.
- Solid understanding of clinical research and how patient insights can accelerate progress toward improved treatments and cures.
- Experience in project management and coordinating multifaceted programmes or events.
- Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities. Experience in qualitative or mixed methods research desirable.
- Experience in systematically collecting, analysing, and applying patient insights and data to inform organisational strategy, research funding decisions, and programme development.
- Passion for championing patient lived experience and ensuring it is embedded across all aspects of organizational work, from research to education and support initiatives.
- Likely to have worked in non-profit sector or medical research sector.
We are looking for someone who believes deeply in the power of patient voices to transform research and care and is excited to help drive lasting impact for the follicular lymphoma community.
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday. It should be noted that some events will take place over weekends and Bank Holidays when your presence will be required, which will be compensated with time in lieu.
Please also find below a summary of the FLF UK benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working.
- Enhanced sick pay – up to 10 fully paid sick days per year
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
- Emotional and practical support
Please outline in your cover letter:
- Why you are interested in this role
- How your experience and skills match the person specification
The client requests no contact from agencies or media sales.
About the role:
Are you ready to take the next step in your career and become a leader in one of Single Homeless Project's (SHP's) most dynamic and impactful services? This is an exciting opportunity to join our Ofsted Registered Young Person’s Accommodation Service as a Deputy Team Manager - where your skills, passion, and ambition can make a lasting difference in the lives of at risk young people and young people leaving care whilst growing your own professional journey within SHP. We have three roles available in Camden, Islington and Waltham Forest.
In this role, you’ll work closely with the Service Manager to inspire and guide a dedicated team, ensuring our support is not only high-quality and consistent but also rooted in compassion and ambition for each young person’s future. Your leadership will help shape services that are creative, person-centred, and aligned with SHP’s values - supporting young people to build the confidence, independence and life skills needed to thrive. From overseeing support plans to championing best practice and compliance, your day-to-day work will be integral to creating positive outcomes and a nurturing environment where young people can grow and achieve.
This is more than a management role - it’s a chance to be part of something transformative, to lead by example, and to take a significant step forward in your career at SHP. If you’re passionate about supporting young people and ready to lead with purpose, this is the opportunity you’ve been waiting for.
About you:
- Experience managing staff working with young people at risk and looked after care leavers and an experience of working within Ofsted Registered accommodation services.
- A capacity to self-develop and grow.
- Be able to creatively inspire opportunities for our young people to thrive.
- Track record in building positive working relationships and community networks genuine commitment to working with young people.
- A willingness to work in a way that empowers our young people
- Have a flexible and resilient approach to their work including providing client centred solutions rooted in trauma informed practice
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd August at midnight
Interview date: Tuesday 12th and Thursday 14th August Online via Microsoft Teams.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As Finance Manager, you will be responsible for managing and monitoring all charitable income and expenditure, financial forecasting, producing management accounts, annual financial accounts, and maintaining effective control systems. The post holder will also have the opportunity to work on strategic projects such as developing our financial practice and policies, grant reconciliation and forecasting.
The successful candidate will have charity accounting experience and at least qualified by experience in charity accounting. In addition to the relevant technical skills, we are looking for someone who is committed to our mission, takes a proactive approach, is excited to support our responsive, dynamic organisation to develop and grow, and has excellent people skills to build and maintain effective relationships with colleagues.
Whilst this is a remote role, some occasional travel (approx 6-10 times per year) to London and the South East for meetings and get togethers will be expected.
Key Responsibilities
Day to Day Financial transactions
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Accounts Receivable
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Accounts Payable
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Bank Reconciliation
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Payroll
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Process expense claims
Financial Control
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Ensure financial controls and the integrity of the financial records are maintained
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Complete month end processes and prepare management accounts, KPIs and commentaries on a timely basis
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Lead the audit process and preparation of statutory accounts.
Financial Planning
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Work with the CEO and Executive Director to prepare budgets and forecasts
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Monitor performance against project specific and organisational budgets throughout the financial year
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Develop projections to support strategic and business planning
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Monitor and report on reserve levels based on current projections
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Support the fundraising functions (Executive Director) with ongoing analysis and reporting
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Prepare and manage cashflow forecasts
Secretariat Duties
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Preparation of papers for, attendance at, quarterly Board meetings
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Arranging and minuting Quarterly Board meetings,
Supporting the organisation
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Business planning including tracking multi-year grant commitments and understanding the balance of reserves after future year income and grant commitments
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Support Fundraising with donor reporting requirements, reconciliation of income received and reviewing of income against budget and forecast
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Contribute to strategic projects and funding bids.
Audit and Taxation
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Lead the relationship with the auditors, ensuring that the audit is delivered on schedule and all statutory filings are made on time.
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Responsible for the preparation of statutory accounts and supporting schedules.
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Liaise with tax advisors to ensure compliance.
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Complete quarterly VAT returns and Gift Aid returns.
Treasury
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Lead in the management of bank accounts and deposits.
The salary is £38,000 FTE pro rata, for 21 hours per week, with 17 days annual leave including bank holidays.
PERSON SPECIFICATION
We are looking for a dynamic finance professional, eager to make a difference. We need someone as keen to get stuck in with the day to day administrative aspects of the role, as with helping us lead the organisation through strategic planning and growth.
You have experience in effectively managing finances in a charity setting and can manage your own time effectively with great motivation. You are able to communicate effectively with colleagues, requesting information and presenting findings in a clear and approachable manner.
Ideally, you combine the professionalism of the corporate world with the heart of a grassroots movement, directly contributing to the impact of this fast-paced, responsive organisation.
Essential
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Sound knowledge and demonstrable experience of UK Charity SORP, charity sector financial practices and preparing statutory accounts
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Qualified by experience or part qualified CIMA, ACCA, ACA
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Experience of preparing and managing an audit process
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A critical eye for reviewing accounting transactions and ensuring accuracy
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Strong attention to detail with a clear and diligent working approach
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Experience of VAT within a charity context
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Excellent IT skills, including experience of using Microsoft Office; in particular great Excel skills
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Ability to work independently and use initiative to manage a busy and varied workload
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Experience of using QuickBooks
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A proactive and solutions focussed approach
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Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
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Personable, with excellent communications skills and the ability to communicate effectively with colleagues and a range of audiences (e.g. reports, presentations)
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Ability to explain finance procedures to non-finance people
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A commitment to The Flying Seagull Project’s mission
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A commitment to equity, diversity and inclusion
Desirable
Experience or understanding of working in the international development sector would be an advantage.
How to apply
If you think this sounds like your ideal opportunity and you’d like to join our Seagull team as our Finance Manager, please apply via CharityJob, submitting your CV plus a brief cover letter (maximum 2 sides A4) showing us how you meet the points in the Person Specification above.
We are considering applications on an ongoing basis as they are received, and intend to hold the first round of virtual interviews during the weeks of 28th July and 4th August, so don’t delay!
We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Please apply by submitting your CV plus a brief cover letter (maximum 2 sides A4) showing us how you meet the points in the Person Specification.
We are considering applications on an ongoing basis as they are received, and intend to hold the first round of virtual interviews during the weeks of 28th July and 4th August, so don’t delay!
The client requests no contact from agencies or media sales.
Join Our Team as a Trusts and Foundations Manager
Location:
Remote working with some travel to SeeAbility homes.
Salary:
£48,000 per annum plus benefits
Hours:
Full time, 37.5 hours per week
Contract:
Permanent
SeeAbility is seeking a Trusts and Foundations Fundraising Manager to join our Innovation and Social Impact team. Could this be you?
We have a rich history as pioneering charity working alongside, and for, people with learning disabilities, autism, and sight loss to make inclusion a reality. Over the last 5 years, fundraising from Trusts and Foundations has enabled our charity to have big impact on the lives of people we support by creating opportunities to develop digital skills, secure employment, benefit from better eye care and speak out against social injustices.
Your role will play an equally important part in our latest strategy. Your talent will enable SeeAbility to launch new and inclusive programmes, co-produced by people with lived experience and in partnership with funders, so that we can continue our vital work of building inclusive communities where everyone can live as equal citizens.
If you’re excited by this role and are looking to take your next step with a successful, supportive, and friendly fundraising team – we’d love to hear from you today.
Your role
To lead on trust fundraising at SeeAbility and to grow and diversify trust and foundation income in line with SeeAbility’s aspirations.
Your responsibilities
- Lead on the development and delivery of a trusts strategy, overseeing the whole trusts portfolio, to generate agreed annual targets for SeeAbility.
- Be the charity’s expert in trust fundraising, adopting a data-driven approach, keeping abreast of sector developments and making the business case for change where appropriate.
- Develop and enhance relationships with existing trusts, delivering first-class stewardship, making appropriate and timely applications to secure agreed annual budget and ensuring that all reporting is completed in line with guidelines.
- Focus on new business and lead on creative, inspiring and professional proposals to trust and statutory funders that operate within the charity’s values and ethical policy.
- Manage, support and mentor the Trusts Fundraiser to secure funds from trusts and statutory sources of income. To lead any further expansion of the trust team in the future if the opportunity arises.
- Implement the systems, tools and procedures to proactively identify new funders that align with SeeAbility’s strategy and ethical policy.
- Work across the organisation to generate new and innovative ways to package up SeeAbility’s work to secure funding.
- To be responsible for setting, monitoring and reporting on income and expenditure budgets and key performance indicators
- To be responsible for developing and delivering the annual work plan for trusts fundraising
- Engage staff across the organisation in trust fundraising to support proposal development, reporting and stewardship and to grow the fundraising culture.
- Ensure all trust records are kept up-do-date on the database.
- Work closely with fundraising colleagues to cultivate a supportive and collaborative fundraising team.
**Please check the Job description for extensive details
**Please kindly upload a cover letter along with your CV for us to consider your application
Our Benefits
Why work for us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
- Flexible Working: We are up for anything that works for your team and the wider organisation
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Enhanced overtime rates for working bank holidays and weekends
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Refer a friend and receive £600
- Paid DBS and renewals
- Season ticket loans
- Advance Pay scheme using Wagestream when you need it the most
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 45 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for an experienced Philanthropy Manager (maternity cover) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
We have a fantastic and diverse range of philanthropic supporters - from key individual donors through to major philanthropic trusts. As a manager in the Philanthropy team, you will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.
The role at a glance
Contract: Fixed-term maternity cover contract (until August 2026). This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date: As soon as possible, as agreed with candidate
Working hours
09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week with the option of 1 day working from home.
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Marketing and Income Generation Team as a Database Manager. This is an exciting opportunity at a prominent assistance dog charity for someone who has worked in a senior database administrator role and is ready to take on more responsibility or an experienced database manager interested in working in the charity sector.
Position: Database Manager
Hours: 37.5 hours per week (part-time hours considered)
Location: Homebased
Contract: 12-month fixed term contract
Closing date: 17th August 2025
You will be responsible for managing the data infrastructure and insights that support all charity operations, from matching assistance dogs with our partners, to securing vital funding, to measuring impact and outcomes. A proactive approach is key to ensure that you provide comprehensive management, maintenance, and development of Canine Partners' database systems and data recording strategies. You will manage the provision of accurate, timely, and compliant data selections, reports, and analytical insights to support all charity operations. You will have the opportunity to lead major database development projects and shape data strategy across the entire charity.
About you:
• Demonstrable experience in database administration and development.
• Strong understanding of GDPR compliance and data protection in database management.
• Experience in data analysis, reporting, and business intelligence tools.
• Excellent stakeholder management and training skills with ability to work across all organisational levels.
• Experience with database integrations, particularly with websites, email platforms, and third-party systems.
• Meticulous attention to detail and demonstrable commitment to data validation and checking.
Salesforce administration and development experience is desirable, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) in the week commencing 26th August 2025. Second interviews are scheduled to take place in the week commencing 1st September 2025.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following roles: Data Manager, Database Administrator, Data Analyst, Business Intelligence Analyst, CRM Administrator, Data Systems Manager, Information Systems Manager, Data Operations Manager, Database Developer, Data Governance Manager, etc.
REF-222 856
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.
This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors. This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.
This is a new role.
About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.
With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally.
Key Responsibilities:
Develop and Manage Individual Giving Campaigns:
Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.
Recruitment of New Donors:
In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.
Develop and Run Legacy Campaigns:
Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.
Direct Marketing and Social Media:
Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.
Website and Digital Fundraising:
Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.
Donor Stewardship:
Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.
Collaboration and Reporting:
Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.
Philanthropy Manager
Workplace: ZSL London Zoo, Regent’s Park, London NW1, Hybrid
Department: Fundraising
Salary: £36,750 – £38,500 per annum
Contract: Permanent
Purpose of the role
We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where nature thrives. This role is focused on raising vital funds from private individuals to support ZSL’s conservation work. You will lead on engaging new and stewarding existing individual supporters, securing mid-value to high-value donations. Helping to build deep, lasting relationships and grow a sustainable income stream that powers our global impact.
This is a hybrid role, with the expectation of spending at least two days a week in the office, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.
Key responsibilities:
- Fundraising Strategy: Implement plans to attract high-value individual philanthropists in collaboration with the Head of Philanthropy.
- Donor Cultivation and Stewardship: Build and maintain strong relationships with existing and prospective donors to secure major gifts.
- Prospect Research: Identifying and researching potential major donors who align with the organisation's mission and goals, with support from the Prospect Research Manager.
- Proposal Writing: Craft compelling and personalised proposals and presentations to secure funding from various sources.
- Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.
About You
- A degree or equivalent qualification.
- Proposal writing and presentation development to engage individual philanthropists.
- Proven track record of securing major gifts from individuals or institutions.
- Experience with fundraising databases and donor management systems.
- Experience working with senior volunteers in a fundraising context.
- Knowledge of fundraising best practices and ethical considerations.
- Strong communication, interpersonal and relationship management skills.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages.
Closing Date: Monday 11th August 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
No agencies please.
Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.
Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.
The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.
It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.
This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 11th August, 9.00 am.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
You’ll lead on the production, project management and execution of our biannual Parkinson’s UK Excellence Network Awards, which celebrate outstanding health and care services to people with Parkinson’s.
You’ll lead a collaborative event that involves multiple internal teams across Parkinson’s UK as well as a range of external stakeholders, including health and care professionals, people with Parkinson’s and their families or friends.
You'll bring event and project management experience, ensuring a seamless experience that celebrates achievements, engages participants, and aligns with strategic goals.
What you’ll do:
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Plan and project manage the Excellence Network Awards, creating and leading the delivery group.
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Build awareness of the Awards with key teams and maximise external opportunities.
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Engage and coordinate our judging process including communicating with our panel
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Design and implement a fair and transparent process for nominating, shortlisting and selecting awardees ensuring it celebrates excellence in Parkinson’s care
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Develop an events plan, working with internal and external suppliers and partners.
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Oversee event logistics, (e.g. registration, catering, AV requirements and scheduling), ensuring compliance with health and safety regulations, and taking into consideration the needs of people with and/or affected by Parkinson’s
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Coordinate on the day event operations, ensuring everything runs smoothly and addressing any issues that arise.
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Manage a set budget, and create or develop processes and maintain records for future events.
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Develop project evaluation and feedback for internal colleagues, and manage follow up communications, sharing outcomes and event highlights.
What you’ll bring:
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Experience of planning, project managing and executing events or award ceremonies. Experience in healthcare would be highly beneficial.
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Significant experience in project management and events, including budgeting, timeline creation and stakeholder management.
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Highly organised and able to manage a range of activities across different teams, encouraging and motivating colleagues to support the key deliverables and providing updates and reports.
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Experience in marketing and PR, especially within the context of event promotion and stakeholder engagement.
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A keen eye for detail, ensuring all aspects of the event are executed flawlessly, from awards selection process to event logistics.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held online from 19 August 2025
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:
- To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
- Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
- Provide information and advice as appropriate about issues related to a client’s particular situation.
- Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
- Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
- Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
- Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
- Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
- Taking confidential telephone messages from clients and outside agencies.
- Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation.
- Attend regular supervision and yearly appraisals with line manager.
- Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
- Collect and distribute flyers and leaflets for signposting purposes.
- Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
- Attend identified training and other personal development activities that will support you in this role.
- Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders. With a mix of small templated applications and large bespoke bids, trusts work is underpinned by thoughtful stewardship and a collaborative, well-resourced approach across teams.
We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins.
Working closely with a highly experienced and supportive peer, you’ll enjoy a shared, balanced portfolio and the space to focus on great fundraising. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. We’re looking for someone with a proven track record in writing successful 5- and 6-figure bids, excellent storytelling skills, and confidence in translating data into compelling narratives.
As Fundraising Manager – Trusts and Foundations, you will:
- Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
- Collaborate closely with a peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
- Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
- Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
- Support joint cultivation and engagement events alongside the Philanthropy team
Ideal skills and experience:
- A strong track record of securing 5- and 6-figure grants from trusts and foundations, including multi-year funding
- Excellent written communication skills with the ability to tailor messaging across formats and word counts
- Comfortable managing and interpreting impact data, financial information, and project detail
- Highly organised and efficient, able to manage a busy workload with autonomy
- Collaborative and supportive team player with a donor-centred approach
Benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Interviews for this position will be conducted on a rolling basis, so please apply ASAP.
Acorns are partnering with Laura Macnamara at QuarterFive for this appointment. To apply, please submit your CV (ensuring that it meets all/most of the person specification points on the advert above). PLEASE NOTE: A cover letter is not necessary at this initial application stage. Applications will be assessed by CV in the first instance, with suitable applicants being contacted to arrange a briefing & screening call. Candidates taken through to formal application stage will then receive detailed support with cover letter and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.